Widex IN-9e User Manual

User’s instructions

The Inteo Series

IN-9é

Behind-the-ear

2

Your hearing aid, é-tip and accessories may not
look exactly the same as in these user’s instruc­tions. We furthermore reserve the right to make
any changes considered necessary.

Hearing aids and their accessories
should not be disposed of with normal
household waste. Please consult your
national Widex distributor for advice
on how to dispose of your hearing aid.

3

Contents

Your new Inteo élan hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Inteo élan (IN-9é) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

The élan ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Battery type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Left/right identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Placing Inteo élan on/in the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Possible settings when turning on your hearing aid . . . . . . . . . . . . . 13

Removing Inteo élan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Automatic adjustment of loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Switching between the listening programs . . . . . . . . . . . . . . . . . . 21

Keeping Inteo élan clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cleaning accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cleaning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Cleaning the élan ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Changing the élan ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Individualising the élan ear-set. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Audio input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

FM systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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Your new Inteo élan hearing aid

Thank you for choosing a Widex hearing aid. Inteo
élan is a hearing aid that allows you to be part of
the process of tailoring the sound to your individu­al hearing loss and lifestyle requirements.

We recommend that you read the entire booklet to
get full satisfaction from your new Inteo élan hear­ing aid.

We hope you will be pleased with your new
Widex hearing aid.

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Inteo élan (IN-9é)

1. Microphone openings, where the sound

enters the hearing aid.

2. Volume control is available in some Inteo

models. It makes it possible to fine tune the
automatically adjusted loudness.

3. Program button, which allows you to choose

between different listening programs.

4. On/off switch.

5. Battery drawer with a nail grip for easy

opening.

6. élan ear-set.

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The élan ear-set

1. Earhook

2. Tubing

3. Anchor

4. é-tip

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The battery

Battery type

The recommended battery type for your Inteo élan
hearing aid is:

Zinc Air battery type 13

To obtain replacement batteries, please consult
your hearing care professional. Please note the ex­piry date and the recommendations regarding dis­posal of used batteries on the battery pack. To en­sure proper battery function, do not use batteries
past the expiry date. Because they are Zinc Air type
batteries, they need air to work. Therefore, do not
remove the adhesive tab until just before inserting
the battery in the hearing aid. Once the tab has
been removed, the battery will start functioning
after a few seconds. The battery life will depend on
a number of factors, such as the setting of your
hearing aid, how many hours you use it daily and
the listening environments in which you use it.

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Inserting the battery

Before inserting a new battery in
your hearing aid, remember to re­move the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other un­wanted substance.

Push the nail grip upwards to swing
open the battery drawer. The nail
grip is located on the opposite side
of the on/off switch at the bottom
of the hearing aid. The plus (+) sign
of the battery must face upwards.
If the battery drawer does not close
easily, the battery is incorrectly in­serted.

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Changing the battery

If you hear four rapid beep-tones while wearing
your hearing aid, it is an indication that the battery
is nearly exhausted. Once the battery is totally ex­hausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another.
We recommend that you always have a spare bat­tery with you.

For adjustment of the beep-tone level or disabling
of the function, please consult your hearing care
professional.

Never leave an exhausted battery in the hearing
aid. Exhausted batteries may leak, which could
damage the hearing aid. When changing batteries,
it is a good idea to hold the hearing aid over a table
or a carpet, in case you drop the hearing aid or bat­tery.

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Turning the hearing aid on and off

The battery drawer is placed
at the bottom of the hearing
aid. The battery drawer also
functions as the on/off
switch.

The hearing aid is turned on
when the switch is pushed up­wards, and off when the
switch is pushed downwards.

The word “OFF” is clearly vis­ible on the switch when the
hearing aid is turned off.

Please remember to switch the hearing aid off
when it is not in use. Remove the battery if the
hearing aid will not be used for several days.

11

Left/right identification

If you wear hearing aids on
both ears, your hearing care
professional can put coloured
marks on your hearing aids so
you can easily see which is for
the left ear and which is for
the right ear (red mark = right
and blue mark = left).

12

Placing Inteo élan on/in the ear

Insert a battery in your hearing aid. First place the
hearing aid behind the ear, so that the earhook and
tubing rest comfortably on the ear, close to your
head. Then insert the é-tip in the ear canal while
holding the lower part of the tubing. Lastly, make
sure that the anchor is positioned correctly. It
should rest at the opening of the ear canal and se­cure the position of the é-tip as well as the entire
élan ear-set. Remember to check at regular inter­vals that the hearing aid and the ear-set are posi­tioned correctly.

13

Possible settings when turning on
your hearing aid

Your hearing aid can be set to start up in two diffe­rent ways. In the standard start-up setting your
hearing aid may whistle slightly while you insert
the é-tip in the ear. An alternative is a setting where
the hearing aid actively suppresses whistling while
the é-tip is being inserted in the ear. Together with
your hearing care professional you can choose the
start-up setting that suits your needs best.

14

Removing Inteo élan

First remove the hearing aid from its position be­hind the ear. Then, carefully pull the é-tip out of
the ear canal, while holding the lower part of the
tubing.

15

Automatic adjustment of loudness

Inteo élan adjusts loudness automatically in ac­cordance with your sound environment. Several
thousand times per second, Inteo élan analyses the
surroundings and tailors its sound accordingly.
With Inteo élan you do not have to think about ad­justing the volume – it happens quite automati–
cally.

Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further informa­tion, consult your hearing care professional.