Widex Flash-m User Manual
User’s instructions
Flash-m
Behind-the-ear
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The hearing aid, ear-set and accessories shown in these
instructions may not look the same as the ones you
have. We furthermore reserve the right to make any
changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.
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Contents
Thank you... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ear-set solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Low battery indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 15
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Automatic volume adjustment. . . . . . . . . . . . . . . . . . . . . . . . 16
Listening programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Switching between the listening programs. . . . . . . . . 18
Using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hearing aid with an earmould . . . . . . . . . . . . . . . . . . . . . . . . . 20
Placing the hearing aid and earmould. . . . . . . . . . . . . . . . . 21
Removing the hearing aid and earmould . . . . . . . . . . . . . . 22
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 24
The earmould . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hearing aid with an instant ear-tip . . . . . . . . . . . . . . . . . . . . 29
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Placing the hearing aid and ear-tip. . . . . . . . . . . . . . . . . . . . 31
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Removing the hearing aid and ear-tip . . . . . . . . . . . . . . . . . 32
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 34
The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Assembling a new ear-set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tubing and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Trimming the anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . 46
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Placing the hearing aid and custom ear-tip . . . . . . . . . . . . 48
Removing the hearing aid and custom ear-tip . . . . . . . . . 49
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 51
The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing the tubing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Assembling a new ear-set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tubing size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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Thank you...
...for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
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General
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can tick off
the solution chosen for you.
Earmould Instant ear-tip Custom ear-tip
Important
Unless otherwise indicated, the information pro-
vided in this booklet applies to all three ear-set
types. In addition to the general instructions,
please be sure to read the sections that apply to
your specific ear-set solution.
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The hearing aid
The illustration below shows the hearing aid without
the ear-set.
1. Microphone openings, where the sound enters the
hearing aid.
2. Program button for choosing between different
listening programs.
3. On/off function, which is integrated into the battery drawer (see page 15).
4. Nail grip on the battery drawer for easy opening.
1.
4.
3.
2.
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General
Right/left identification
If you wear hearing aids on both ears,
the hearing aids can be provided with
coloured marks (red mark = right and
blue mark = left).
The arrow shows the position of the
identification mark.
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The battery
We recommend Zinc Air batteries. Use a type 10 bat-
tery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding
disposal of used batteries on the battery pack. The battery life will depend on a number of factors, such as the
setting of your hearing aid, how many hours you use it
daily and the listening environments in which you use
it.
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General
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
1. Use the nail grip to open the battery drawer. Do not
press the battery drawer beyond the open position.
2. Place the hearing aid on the provided cloth on a
clean, plane surface. Turn the hearing aid as illustrated.
3. Use the provided battery magnet to position the
battery at the opening of the battery drawer. Hold
a finger against the battery drawer to support it.
1
23
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4. Carefully push the battery into
place in the battery drawer. The
small plus (+) sign on the battery
must face upwards.
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If the battery drawer does not close easily, the battery is incorrectly inserted.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the
hearing aid.
Removing the battery
1. Open the battery drawer as previously described.
Place the hearing aid on the provided cloth on a
clean, plane surface and turn it as illustrated.
2. Supporting the drawer with your finger, use the
provided battery magnet to push the battery out of
the battery drawer from the minus side.
1
2
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General
Low battery indication
If you hear four beep-tones from your hearing aid, it is
an indication that the battery is nearly exhausted. Once
the battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the beep-tones varies from one case to
another. We recommend that you always have a spare
battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care professional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid.
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Your hearing aid may be provided
with a battery drawer without a nail
grip, which means that you need a
tool to open the battery drawer.
This type of drawer can be a good
choice if the hearing aid is worn by
a child. A special tool for opening
the drawer will be included with
this drawer.
The battery drawer is opened as illustrated.
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General
Turning the hearing aid on and off
The battery drawer of your hearing aid also functions
as the on/off switch.
1. Close the battery drawer to turn on the hearing aid.
2. Open the battery drawer to turn off the hearing aid.
1
2
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
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Possible start-up settings
The hearing aid can be set to start up in two different
ways. In the standard start-up setting the hearing aid
minimises whistling while it is being placed on the ear.
The alternative is a setting where the hearing aid whistles slightly while you place it on the ear. Together with
your hearing care professional you can choose the
start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid volume is adjusted automatically in accordance with your sound environment.
Important
If the volume in your hearing aid is generally too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information, consult your hearing care professional.
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General
Listening programs
Your hearing aid may be provided with up to two listening programs intended for specific listening situations.
At the back of this booklet your hearing care professional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
Master: Standard program
Acclimatisation: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
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Switching between the listening
programs
You can switch between the listening
programs by pressing the program
button at the bottom of the hearing
aid.
Each time you switch to another program, you will hear
beep-tones. The beeps tell you which program you
have chosen.
• Program 1: One brief beep
• Program 2: Two brief beeps
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Using a telephone
When listening on a telephone, we
recommend that you hold the telephone against your head at an angle above your ear, and not directly
against the ear. If the sound is not
optimal, try to move the telephone
loudspeaker to a slightly different
position.
General
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Hearing aid with an earmould
The ear-set consists of the following parts:
1. Earhook
2. Tubing
3. Earmould
3a. Sound bore
3b. Vent
1
2
3a
3b
3
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