Widex E-XP, Evoke Series User Instructions

USER INSTRUCTIONS

THE WIDEX EVOKE™ FAMILY

E-XP model

ITE

(In-the-ear)

YOUR HEARING AID

(To be filled out by the hearing care professional)
Vent:  Short  Full length  None

Your hearing aid series:

PROGRAMS

 Universal  Audibility Extender
 Quiet  Audibility Extender
 Comfort  Audibility Extender
 Transport  Audibility Extender
 Urban  Audibility Extender
 Impact  Audibility Extender
 Party  Audibility Extender
 Social  Audibility Extender
 Music  Audibility Extender
 T  Audibility Extender
 M+T  Audibility Extender

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SPECIAL PROGRAMS

 Zen  Audibility Extender
 Phone  Audibility Extender

SMARTTOGGLE PROGRAMS
 Zen+  Audibility Extender

NOTE

The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.

NOTE

Read this booklet carefully before your start using your hearing aid.

NOTE

This hearing aid allows direct wireless control and sound streaming from smart­phones and other devices. For more help and information contact your hearing
care professional or visit: https://global.widex.com/EVOKE.

This hearing aid works wirelessly with the TONELINK App. We take no responsi­bility if the hearing aid is used with any third part App or if the TONELINK App is
used with any other device.

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CONTENTS

YOUR HEARING AID...................................................................................6

Welcome...........................................................................................................6

Your hearing aid at a glance.......................................................................6

Important safety information.........................................................................7

THE HEARING AID......................................................................................9

Indications for use........................................................................................... 9

Intended use.....................................................................................................9

The battery....................................................................................................... 9

Low battery indication...............................................................................10

Changing the battery.................................................................................10

Sound signals...................................................................................................11

Lost partner .................................................................................................11

How to tell right from left..............................................................................12

Turning the hearind aid on and off...............................................................12

Putting on and removing the hearing aid................................................... 13

Removing the hearing aid......................................................................... 13

Sound adjustment..........................................................................................13

Programs.........................................................................................................15

The Zen program........................................................................................ 17

Changing programs...................................................................................20

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PAIRING YOUR HEARING AID AND SMARTPHONE....................................21

CLEANING................................................................................................22

Tools................................................................................................................22

Cleaning..........................................................................................................22

The wax guard............................................................................................... 25

ACCESSORIES.......................................................................................... 28

TROUBLESHOOTING................................................................................ 29

REGULATORY INFORMATION...................................................................32

Wireless radio transmission......................................................................... 34

EU directives...................................................................................................36

Directive 2014/53/EU................................................................................ 36

Information regarding disposal................................................................37

FCC and ISED statements............................................................................. 37

SYMBOLS.................................................................................................40

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YOUR HEARING AID

7

Welcome

Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.

Infrequent users don’t usually get the full benefit of a hearing aid.

NOTE

Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.

Your hearing aid at a glance

1. Microphone openings

2. Battery compartment (on/off function)

3. Nail grip

4. Sound outlet

5. Wax guard

6. Vent (optional)

7. Left/right identification. Blue indicates your left hear­ing aid, while red is for your right hearing aid.

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Important safety information

Read these pages carefully before you begin using your hearing aid.

Hearing aids and batteries can be dangerous if swallowed or used im­properly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and call the
24 Hour National Button Battery Ingestion Hotline at [phone].

Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.

Contact your doctor or hearing care professional immediately if you sus­pect you may have an ear infection or an allergic reaction.

Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.

Remove your hearing aids before showering, swimming or using a hair
dryer.

Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.

Do not dry your hearing aid in a microwave oven - this will ruin it.

Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.

Never use your hearing aids in environments where there may be explo­sive gases, such as in mines, etc.

7

Keep hearing aids, their parts, accessories and batteries away from chil­dren and mentally disabled people.

Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.

Your hearing aids contain radio communication technology. Always ob­serve the environment in which you are using them. If any restrictions ap­ply, you must take precautions to comply with these.

Do not expose your hearing aids to extreme temperatures or high humid­ity, and dry them quickly if they get wet, or if you perspire heavily.

Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.

Your hearing aids are designed to operate within the temperature, humidity
and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH
and 750 to 1060 mBar.

You can find technical data sheets and additional information on your hear­ing aids on https://global.widex.com.

8

THE HEARING AID

Indications for use

The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all
hearing loss configurations.

They are to be programmed by licensed hearing care professionals (audiol­ogists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.

Intended use

The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a back­ground in the quiet.

The battery

Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by

your hearing care professional.

9

NOTE

Check that the battery is completely clean and free of any residue before insert­ing it in the hearing aid. Otherwise your hearing aid may not function as expec­ted.

Never attempt to recharge a zinc-air hearing aid battery, as it could ex­plode.

Never leave a weak battery in the hearing aids while storing them. It
could leak and ruin your hearing aid.

Dispose of used batteries as indicated on the packaging and take note of
the expiry date.

Low battery indication

When the battery is weak, a sound signal will play. If the battery drains sud­denly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.

Changing the battery

To change the battery, do as follows:

Take the adhesive tab off the new battery and
make sure there is no sticky substance left on it.
Let it ‘breathe’ for 60 seconds.

Use the nail grip to push the battery compart­ment cover downwards and open the cover.

10

Now place the battery in the battery compart­ment as shown. Close the battery compartment
door. If it doesn't close easily, the battery is not
placed correctly.
If you are not using the hearing aid for a few
days, remove the battery.

NOTE

Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.

Sound signals

Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed program. These sounds can be spoken
messages or tones.

Ask your hearing care professional to turn these sounds off if you don't need
them.

Lost partner

(Only available in selected models)
Your hearing care professional can turn on a feature in your hearing aid that

warns you whenever it loses contact with the hearing aid in the opposite
ear. You will hear a spoken message in your ear.

11

How to tell right from left

The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark.

Turning the hearind aid on and off

To turn the hearing aid on, close the battery door and
push it upwards. The hearing aid will play a sound sig­nal to indicate that it is on, unless your hearing care
professional has deactivated this function.

To turn off the hearing aid, push the battery door
downwards.

NOTE

You can also cup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.

12

Putting on and removing the hearing aid

Close the battery lid completely. Hold the hearing aid
with your thumb and forefinger and insert it slowly into
your ear until you feel resistance.
Then use the tip of your forefinger to gently push the
hearing aid into your ear until it feels comfortable.
Pulling the outer ear upwards and backwards while you
insert the hearing aid can be helpful.

Removing the hearing aid

Hold the hearing aid with your thumb and forefinger and
pull carefully.

NOTE

If you find it difficult to take out the hearing aid, move it carefully from side to
side.

Sound adjustment

Your hearing aid adjusts the sound automatically according to your sound
environment.

13

If you have a remote control, you can also adjust the sound manually to ach­ieve more comfort or more audibility, depending on your needs and prefer­ences. For more information on how this works, consult your hearing care
professional.

Depending on the hearing aid settings and features, any sound adjustment
you make will affect both hearing aids.

Each time you operate the volume control, you will hear a beep-tone unless
your hearing care professional has deactivated this function. When you
reach the maximum or minimum setting, you will hear a steady tone.

To mute your hearing aid do as follows:

● Keep pressing the lower part of the volume key on the remote control
until you can hear the steady sound

To turn the sound on again:

● Press the upper part of the volume key or

● Change program

Any adjustment of the volume will be cancelled when you turn off your
hearing aid or if you change program.

NOTE

You can also use your app for changing programs and adjusting the sound in
your hearing aids.

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Programs

PROGRAMS USE
Universal For everyday use
Quiet Special program for listening in quiet envi-

Comfort Special program for listening in noisy envi-

Transport For listening in situations with noise from

Impact Use this program if you prefer a clear and

Urban For listening in situations with changing

Party For listening in situations with many people

Social Use this program if you are in small social

Music For listening to music

ronments

ronments

cars, trains, etc.

sharp sound

sound levels (in supermarkets, noisy work­places or similar)

talking at the same time

gatherings, such as family dinners

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PROGRAMS USE
T With this program you listen through the

hearing aid's telecoil, which allows you to lis­ten directly to the sound without background
noise (requires a teleloop system)

M+T This program is a combination of the hearing

aid's microphone and the telecoil. You listen
to the sound source, but can also hear other
sounds

SPECIAL PROGRAMS USE
Zen Plays tones or noise for a relaxing sound

background

Phone This program is designed for listening to

phone conversations

SMARTTOGGLE PROGRAMS USE
Zen+ This program is similar to Zen but allows you

to listen to different types of tones or noise

NOTE

The names in the list of programs are the default names. Your hearing care pro­fessional can also select an alternative program name from a preselected list.
Then it is even easier for you to select the right program in each listening situa­tion.

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Depending on your hearing loss, your hearing care professional can activate
the Audibility Extender feature. Ask your hearing care professional if you
could benefit from this.

If your needs and preferences change over time, your hearing care profes­sional can easily change your program selection.

The Zen program

Your hearing aid may be provided with a unique optional listening program
called Zen. It makes musical tones (and sometimes a rushing noise) in the
background using the latest Fractal technology. These sounds are shaped
according to your hearing loss so you can listen to them at any time and at
any place with a simple push of the program button. The Zen program may
be used alone (without amplification) in quiet when you are not required to
hear surrounding sounds. Or, it may be used with amplification so that both
the surrounding sounds and the generated sounds (fractal tones and noise)
are heard together.

CAUTION

Use of the different Zen programs may interfere with hearing surrounding
sounds including speech. The programs should not be used when hearing such
sounds is important. Switch the hearing aid to a non-Zen program in those sit­uations.

The duration of the Zen play time can be set by your hearing healthcare pro­fessional according to your needs.

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Benefits

The Zen program may provide a relaxing listening background for some
people. When the Zen program is used in a tinnitus management program,
its wearer may experience some relief from tinnitus.

Indications for use

The Zen program is intended to provide a relaxing sound background for
adults (21 years and older) who desire to listen to such a background in qui­et. It may be used as a sound therapy tool in a tinnitus treatment program
that is programmed by a licensed hearing healthcare professional (audiolo­gists, hearing aid specialists, otolaryngologists) who is trained in tinnitus
management.

Directions for use

The Zen program can be activated with a simple push of the program but­ton on the hearing aid (or on the remote control). Depending on how your
hearing care professional has set up the program, you can access the Zen
program by a "short-press" of the program button or a "long-press" of the
program button.

● "Short-press" option - the program button is pressed for less than a sec­ond. At most two listening programs can be programmed for Zen.

● "Long-press" option - the program button is pressed and held for more
than 1 second. Up to three Zen styles are available. A "short-press" of
the program button in the long-press mode will allow you to cycle
through the available Zen styles. You can exit the "long-press" mode by
pressing and holding the program button for more than one second.

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Because of the unique ways in which Zen is programmed in your hearing
aid, please follow the recommendations of your hearing care professionals
as to how to use the program, when to use the program and/ or how long to
use the program.

Precautions

To ensure the safety and effectiveness of the Zen program when used as a
sound therapy tool for tinnitus, the tinnitus management program must be
designed and conducted by hearing care professionals who are trained in
tinnitus management. A tinnitus management program should include a
complete audiological evaluation, tinnitus diagnosis, counseling, use of
proper amplification and/or sound therapy tools.

Prior to any tinnitus management program, it is advisable that you seek
medical attention to exhaust any medical or surgical treatment options.

Use your hearing aid and the Zen program according to the directions and
schedule recommended by your hearing care professionals.

Contraindications

The following symptoms are contraindicated for the use of hearing aids. In­cluding the Zen program

● Congenital or traumatic deformity of the ear

● Active drainage from the ear within 90 days

● History of rapid progressive hearing loss within previous 90 days

● Acute or chronic dizziness

● Sudden unilateral hearing loss in previous 90 days

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Warnings

Use of the Zen program may interfere with hearing everyday sounds includ­ing speech. It should not be used when hearing such sounds is important.
Switch the hearing aid to a non-Zen program in those situations.

Risks

There are no known risks or side effects associated with the use of the Zen
program. However, consistent with our recommendations on the use of
conventional hearing aids, stop using the hearing aids (and the Zen pro­gram) and seek attention from your hearing care professional if any of the
following symptoms are noted:

● Skin irritation

● Perceived decrease in loudness, tolerance of sounds, speech not as

clear, or worsening tinnitus

Changing programs

To change programs, simply push the program key on your remote control.

Zen+

To access this program, press and hold the program key for more than one
second. A quicker press then allows you to cycle through the available Zen
styles. To exit the program, press and hold down the program key for more
than one second.

NOTE

You can also use your app for changing programs and adjusting the sound in
your hearing aids.

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PAIRING YOUR HEARING AID AND SMARTPHONE

To pair your hearing aids and smartphone you need to restart your hearing
aid. Do as follows:

1. Restart your hearing aids by opening and closing the battery compart­ment.

2. Keep the hearing aids close to your phone and follow the instructions on
your phone.

3. The hearing aids and smartphone are now ready to use.

NOTE

Your hearing aids are only in pairing mode for three minutes after you re­start them. You might need to restart them again if you didn't pair them in
time.

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CLEANING

1. 2. 3. 4. 5.

1. 2. 3. 4. 5.

Tools

You will receive the following cleaning tools with your hearing aid:

1. Cloth

2. Brush

3. Long wax-removing tool

4. Short wax-removing tool

5. Battery magnet

You will receive the following cleaning tools with your hearing aid:

1. Cloth

2. Brush

3. Long wax-removing tool

4. Short wax-removing tool

5. Battery magnet

Cleaning

Cleaning your hearing aid every day will make it more efficient and more
comfortable to wear.

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The hearing aid

Wipe it with a soft cloth (for example the cloth you
received from your hearing care professional).

The sound outlet

Remove any visible earwax from around the sound
outlet with the small brush or cloth. Never try to
clean the wax guard.

NOTE

If you can't clean the sound outlet, contact your hearing care professional. Never
insert anything into the sound outlet as this can ruin your hearing aid.

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The microphone openings

Clean the microphone openings in the hearing aid front as follows:

Open the battery door and turn the hearing aid so
the lid is facing downwards (see illustration).
Guide the short wax removing tool (no. 4 ) through
the microphone openings on the door from the in­side (see illustration).

NOTE

If you suspect that earwax or dirt has got into the microphone inside the hearing
aid, contact your hearing care professional. Do not insert anything into the mi­crophone.

The vent

Clean the vent every day by passing the long
wax removing tool (no. 4) all the way through
the vent.

When not in use leave the hearing aid open to ven­tilate it.

NOTE

It is important for the performance of your hearing aid that you keep the vent
clean and free of earwax, dirt and the like. Clean it every day after use and con­sult your hearing care professional if the vent is blocked.

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Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some

2

1

people use a special dehumidifier like Widex PerfectDry Lux to help keep
their hearing aids dry and clean. Ask your hearing care professional if this is
right for you.

Do not use any kind of liquid or disinfectant to clean your hearing aid.

Clean and inspect your hearing aid every day after use to check that it is
not broken. If the hearing aid breaks while you are wearing it, leaving
small fragments in your ear canal, contact your doctor. Never try to take
out the fragments yourself.

The wax guard

The wax guard helps to protect the hearing aid against earwax. Always use
wax guards supplied by Widex with your hearing aid.

Changing the wax guard

Open the wax guard case as illustrated.

The wax guard consists of the following parts:

1. Removal hook

2. New wax guard

25

Insert the removal hook into the used wax guard.

Keep the holder at a right angle.

Pull the used wax guard straight out.

26

Insert the new wax guard into the opening of the
sound outlet and press it gently.

Pull the holder straight out.

Ask your hearing care professional about how often you should change the
wax guard.

The wax guard is for one-time use only and is not intended to be cleaned.

If the wax guard fits loosely, discard it and use a new one.

If the wax guard falls off inside your ear, contact your doctor or hearing
care professional to have it removed. Do NOT attempt to remove the wax
guard yourself.

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ACCESSORIES

You can use a variety of accessories with your hearing aid. To see
whether you could benefit from using these accessories, ask your
hearing care professional.

Name Use
RC-DEX remote control
TV-DEX for listening to TV and audio
PHONE-DEX 2 for easy landline use
FM+DEX for streaming audio and FM signals
T-DEX for connecting hearing aids to mobile phones

UNI-DEX for connecting hearing aids to mobile phones
CALL-DEX for easy wireless connection to mobile phones
COM-DEX for wireless connection to mobile phones and

COM-DEX Re­mote Mic

Available in some countries only.

via a telecoil

other devices via Bluetooth
for helping hearing aid users hear speech in dif-

ficult listening situations

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TROUBLESHOOTING

These pages contain advice on what to do if your hearing aid stops working
or if it doesn't work as expected. If the problem persists, contact your hear­ing care professional.

Problem Possible cause Solution
The hearing aid is

completely silent

The hearing aid vol­ume is not powerful
enough

It is not turned on Make sure the battery is

The battery does not
work

The sound outlet is
blocked

The microphone open­ing is blocked

The sound outlet is
blocked

Your ear is blocked by
earwax

Your hearing may
have changed

29

placed correctly and the
battery compartment cover
is closed correctly.

Insert a new battery in the
hearing aid

See the cleaning section

See the cleaning section

See the cleaning section

Contact your doctor

Contact your hearing care
professional/doctor

Problem Possible cause Solution
The hearing aid whis-

tles continuously

The hearing aid is un­comfortable to wear

Your ear is blocked by
earwax

It is not correctly
placed in your ear ca­nal

It fits loosely in your
ear canal

It is not correctly
placed in your ear ca­nal.

It does not fit your ear
properly

Your outer ear or ear
canal is sore

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Contact your doctor

Take it out and reinsert it

Contact your hearing care
professional

Consult your hearing care
professional

Contact your hearing care
professional

It is important that first­time users only wear the
hearing aid for short peri­ods of time at the begin­ning. Take 2-3 weeks to
gradually get used to the
hearing aid. If the soreness
continues, contact your
hearing care professional

Problem Possible cause Solution
Your hearing aids are

not working in syn­chrony

The hearing aids do
not respond with a
corresponding change
in volume or program
to the device

You hear “interrupted”
speech (on and off)
from the hearing aids
or no speech (muted)
from the opposite
hearing aid.

The connection be­tween the hearing aids
is lost

a. The device is used
beyond the transmis­sion range
b. Strong electromag­netic interference in
the vicinity
c. The device and the
hearing aids are not
matched

a. The battery in one of
the hearing aids has
expired
b. Strong electromag­netic interference in
the vicinity

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Turn them off and on again

a. Move the device closer to
the hearing aids
b. Move away from known
source of EM interference
c. Check with your hearing
care professional to make
sure device is matched with
the hearing aids

a. Replace battery in one or
both hearing aids
b. Move away from known
source of EM interference

REGULATORY INFORMATION

Warning to hearing aid dispensers

A hearing aid dispenser should advise a prospective hearing aid user to con­sult promptly with a licensed physician (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines through in­quiry, actual observation, or review of any other available information con­cerning the prospective user, that the prospective user has any of the fol­lowing conditions:

(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous

90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90

days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500

hertz (Hz), 1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body

in the ear canal.
(viii) Pain or discomfort in the ear.

Special care should be exercised in selecting and fitting a hearing aid whose
maximum sound pressure level exceeds 132 decibels because there may be
risk of impairing the remaining hearing of the hearing aid user.

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Important notice for prospective hearing aid users

Good health practice requires that a person with a hearing loss have a medi­cal evaluation by a licensed physician (preferably a physician who special­izes in diseases of the ear) before purchasing a hearing aid. Licensed physi­cians who specialize in diseases of the ear are often referred to as otolar­yngologists, otologists, or otorhinolaryngologists. The purpose of medical
evaluation is to assure that all medically treatable conditions that may affect
hearing are identified and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically evaluated
and that you may be considered a candidate for a hearing aid. The physician
will refer you to an audiologist or a hearing aid dispenser, as appropriate, for
a hearing aid evaluation.

The audiologist or hearing aid dispenser will conduct a hearing aid evalua­tion to assess your ability to hear with and without a hearing aid. The hear­ing aid evaluation will enable the audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you
should inquire about the availability of a trial-rental or purchase-option pro­gram. Many hearing aid dispensers now offer programs that permit you to
wear a hearing aid for a period of time for a nominal fee after which you
may decide if you want to purchase the hearing aid.

Federal law restricts the sale of hearing aids to those individuals who have
obtained a medical evaluation from a licensed physician. Federal law per­mits a fully informed adult to sign a waiver statement declining the medical

33

evaluation for religious or personal beliefs that preclude consultation with a
physician. The exercise of such a waiver is not in your best health interest
and its use is strongly discouraged.

Children with hearing loss

In addition to seeing a physician for a medical evaluation, a child with a
hearing loss should be directed to an audiologist for evaluation and rehabili­tation since hearing loss may cause problems in language development and
the educational and social growth of a child. An audiologist is qualified by
training and experience to assist in the evaluation and rehabilitation of a
child with a hearing loss.

Wireless radio transmission

Wireless functions and operating characteristics

The following tables summarizes the technical details of the wireless tech­nology:

Technical details Hearing aid Inductive radio
Antenna type Integral coil antenna
Antenna dimensions Ø 2 mm, L 5 mm
Modulation FSK
Magnetic field strength -54 dBµA/m @ 10 m
Output power (EIRP) ­Range 0.3 m

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Technical details Hearing aid Inductive radio
Center frequency 10.6 MHz
Channel Single Channel
Bandwith 660 kHz
Data rate 212 kbps
Data flow Simplex/Semi duplex
Protocol Random Access / Proprietary

Wireless security measures

Security of the wireless signals is assured through device system design that
includes:

● Individual MAC address for each unit which is checked during each
transmission.

● A built-in pairing table which specifies valid and legitimate pairing
among units

● A proprietary Widex communication protocol which checks the package
numbers during each transmission.

● A Cyclic Redundancy Check (CRC) to check data validity and correct er­rors.

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Electromagnetic emissions/immunity standards

The product complies with the following EMC/EMI standards:
Standard Test type Note
47 CFR Part 15,

Subpart B
47 CFR Part 15,

Subpart C
IEC 60601-1-2 General EMC including

IEC 60118-13 RF immunity International standard

RF emissions US FCC requirements for

RF emissions US FCC requirements for

RF emissions,
RF immunity, ESD

unintentional radiators

intentional radiators
Medical Electrical Equip-

ment, Electromagnetic
compatibility

for hearing instruments
to ensure adequate im­munity radio interfer­ence from mobile tele­phones

EU directives

Directive 2014/53/EU

Hereby, Widex A/S declares that this E-XP is in compliance with the essen­tial requirements and other relevant provisions of Directive 2014/53/EU.
The E-XP contains a radio transmitter operating at 10.6 MHz,-54 dBμA/m
@10 m.

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A copy of the Declaration of Conformity according to 2014/53/EU can be
found at:

https://global.widex.com/doc

N26346

Information regarding disposal

Do not dispose of hearing aids, hearing aid accessories and batteries with
ordinary household waste.

Hearing aids, batteries and hearing aid accessories should be disposed of at
sites intended for waste electrical and electronic equipment, or given to
your hearing care professional for safe disposal.

FCC and ISED statements

FCC ID: TTY-UXP IC: 5676B-UXP

Federal Communications Commission Statement

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference

that may cause undesired operation.

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NOTE:
This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the in­structions, may cause harmful interference to radio communications. How­ever, there is no guarantee that interference will not occur in a particular in­stallation. If this equipment does cause harmful interference to radio or tele­vision reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:

— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
NOTE:
This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This transmitter must not be co-located or oper­ating in conjunction with any other antenna or transmitter.

Changes or modifications to the equipment not expressly approved by Wi­dex could void the user’s authority to operate the equipment.

38

ISED Statement / Déclaration d’ISED

This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-ex­empt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that

may cause undesired operation of the device.
L’emetteur/recepteur exempt de licence contenu dans le present appareil

est conforme aux CNR d’Innovation, Sciences et Developpement economi­que Canada applicables aux appareils radio exempts de licence. L’exploita­tion est autorisee aux deux conditions suivantes:

(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioelectrique subi, meme si le

brouillage est susceptible d’en compromettre le fonctionnement.
ISED RADIATION EXPOSURE STATEMENT:
This equipment complies with ISED RF radiation exposure limits set forth for

an uncontrolled environment. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.

ISED EXPOSITION AUX RADIATIONS:
Cet equipement est conforme avec ISED les limites d’exposition aux

rayonnements defi nies pour un controle environnement. Cet emetteur ne
doit pas etre co-localises ou fonctionner en conjonction avec une autre an­tenne ou emetteur.

39

SYMBOLS

Symbols commonly used by WIDEX A/S in medical device labelling (la­bels/IFU/etc.)

Symbol Title/Description

Manufacturer

The product is produced by the manufacturer whose name and address are
stated next to the symbol. If appropriate, the date of manufacture may also
be stated.

Catalogue number

The product’s catalogue (item) number.

Consult instructions for use

The user instructions contain important cautionary information (warn­ings/precautions) and must be read before using the product.

Warning

Text marked with a warning symbol must be read before using the
product.

WEEE mark

“Not for general waste”. When a product is to be discarded, it must be
sent to a designated collection point for recycling and recovering to
prevent the risk of harm to the environment or human health as a re­sult of the presence of hazardous substances.

40

Symbol Title/Description

CE mark

The product is in conformity with the requirements set out in European
CE marking directives.

RCM mark

The product complies with electrical safety, EMC and radio spectrum regula­tory requirements for products supplied to the Australian or New Zealand
markets.

414243

WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark

https://global.widex.com

Manual no.:

9 514 0428 041 #02

CIB number:

CIB394
Issue: 2019-11

9 514 0428 041 02