Widex E-XP, Evoke Series User Instructions
USER INSTRUCTIONS
THE WIDEX EVOKE™ FAMILY
E-XP model
ITE
(In-the-ear)
YOUR HEARING AID
(To be filled out by the hearing care professional)
Vent: Short Full length None
Your hearing aid series:
PROGRAMS
Universal Audibility Extender
Quiet Audibility Extender
Comfort Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Impact Audibility Extender
Party Audibility Extender
Social Audibility Extender
Music Audibility Extender
T Audibility Extender
M+T Audibility Extender
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SPECIAL PROGRAMS
Zen Audibility Extender
Phone Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
NOTE
The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.
NOTE
Read this booklet carefully before your start using your hearing aid.
NOTE
This hearing aid allows direct wireless control and sound streaming from smartphones and other devices. For more help and information contact your hearing
care professional or visit: https://global.widex.com/EVOKE.
This hearing aid works wirelessly with the TONELINK App. We take no responsibility if the hearing aid is used with any third part App or if the TONELINK App is
used with any other device.
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CONTENTS
YOUR HEARING AID...................................................................................6
Welcome...........................................................................................................6
Your hearing aid at a glance.......................................................................6
Important safety information.........................................................................7
THE HEARING AID......................................................................................9
Indications for use........................................................................................... 9
Intended use.....................................................................................................9
The battery....................................................................................................... 9
Low battery indication...............................................................................10
Changing the battery.................................................................................10
Sound signals...................................................................................................11
Lost partner .................................................................................................11
How to tell right from left..............................................................................12
Turning the hearind aid on and off...............................................................12
Putting on and removing the hearing aid................................................... 13
Removing the hearing aid......................................................................... 13
Sound adjustment..........................................................................................13
Programs.........................................................................................................15
The Zen program........................................................................................ 17
Changing programs...................................................................................20
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PAIRING YOUR HEARING AID AND SMARTPHONE....................................21
CLEANING................................................................................................22
Tools................................................................................................................22
Cleaning..........................................................................................................22
The wax guard............................................................................................... 25
ACCESSORIES.......................................................................................... 28
TROUBLESHOOTING................................................................................ 29
REGULATORY INFORMATION...................................................................32
Wireless radio transmission......................................................................... 34
EU directives...................................................................................................36
Directive 2014/53/EU................................................................................ 36
Information regarding disposal................................................................37
FCC and ISED statements............................................................................. 37
SYMBOLS.................................................................................................40
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YOUR HEARING AID
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Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
1. Microphone openings
2. Battery compartment (on/off function)
3. Nail grip
4. Sound outlet
5. Wax guard
6. Vent (optional)
7. Left/right identification. Blue indicates your left hearing aid, while red is for your right hearing aid.
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and call the
24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.
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Keep hearing aids, their parts, accessories and batteries away from children and mentally disabled people.
Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these.
Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Your hearing aids are designed to operate within the temperature, humidity
and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH
and 750 to 1060 mBar.
You can find technical data sheets and additional information on your hearing aids on https://global.widex.com.
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THE HEARING AID
Indications for use
The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all
hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a background in the quiet.
The battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.
Never attempt to recharge a zinc-air hearing aid battery, as it could explode.
Never leave a weak battery in the hearing aids while storing them. It
could leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and
make sure there is no sticky substance left on it.
Let it ‘breathe’ for 60 seconds.
Use the nail grip to push the battery compartment cover downwards and open the cover.
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Now place the battery in the battery compartment as shown. Close the battery compartment
door. If it doesn't close easily, the battery is not
placed correctly.
If you are not using the hearing aid for a few
days, remove the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed program. These sounds can be spoken
messages or tones.
Ask your hearing care professional to turn these sounds off if you don't need
them.
Lost partner
(Only available in selected models)
Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite
ear. You will hear a spoken message in your ear.
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How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark.
Turning the hearind aid on and off
To turn the hearing aid on, close the battery door and
push it upwards. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care
professional has deactivated this function.
To turn off the hearing aid, push the battery door
downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.
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Putting on and removing the hearing aid
Close the battery lid completely. Hold the hearing aid
with your thumb and forefinger and insert it slowly into
your ear until you feel resistance.
Then use the tip of your forefinger to gently push the
hearing aid into your ear until it feels comfortable.
Pulling the outer ear upwards and backwards while you
insert the hearing aid can be helpful.
Removing the hearing aid
Hold the hearing aid with your thumb and forefinger and
pull carefully.
NOTE
If you find it difficult to take out the hearing aid, move it carefully from side to
side.
Sound adjustment
Your hearing aid adjusts the sound automatically according to your sound
environment.
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If you have a remote control, you can also adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care
professional.
Depending on the hearing aid settings and features, any sound adjustment
you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beep-tone unless
your hearing care professional has deactivated this function. When you
reach the maximum or minimum setting, you will hear a steady tone.
To mute your hearing aid do as follows:
● Keep pressing the lower part of the volume key on the remote control
until you can hear the steady sound
To turn the sound on again:
● Press the upper part of the volume key or
● Change program
Any adjustment of the volume will be cancelled when you turn off your
hearing aid or if you change program.
NOTE
You can also use your app for changing programs and adjusting the sound in
your hearing aids.
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