Widex EBB3D User Instructions
USER INSTRUCTIONS
THE WIDEX EVOKE™ FAMILY
EBB3D model
BTE
(Behind-the-ear)
YOUR HEARING AID
(To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAMS
Universal Audibility Extender
Quiet Audibility Extender
Comfort Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Impact Audibility Extender
Party Audibility Extender
Social Audibility Extender
Music Audibility Extender
T Audibility Extender
M+T Audibility Extender
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SPECIAL PROGRAMS
Zen Audibility Extender
Phone Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
NOTE
The description and use of the Phone program in this user guide refer only to
normal phone conversations, not phone conversations using direct streaming
from your smartphone.
NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully
before you start using your hearing aid.
NOTE
This hearing aid allows direct wireless control and sound streaming from smartphones and other devices. For more help and information contact your hearing
care professional or visit: global.widex.com/EVOKE.
This hearing aid works wirelessly with the EVOKE app. We take no responsibility
if the hearing aid is used with any third party app or if the EVOKE app is used
with any unsupported devices.
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CONTENTS
YOUR HEARING AID...................................................................................6
Welcome...........................................................................................................6
Your hearing aid at a glance.......................................................................6
Important safety information.........................................................................8
Operating conditions...................................................................................9
Storage and transportation conditions....................................................10
THE HEARING AID..................................................................................... 11
Indications for use........................................................................................... 11
Intended use.................................................................................................... 11
The battery.......................................................................................................11
Low battery indication............................................................................... 12
Changing the battery................................................................................. 12
Tamper-resistant battery drawer.............................................................13
Sound signals..................................................................................................13
Lost partner ................................................................................................14
How to tell right from left..............................................................................14
Turning the hearing aid on and off.............................................................. 14
Putting on and removing the hearing aid...................................................15
Sound adjustment..........................................................................................15
Programs.........................................................................................................17
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The Zen program........................................................................................19
Program adjustment..................................................................................... 22
Using a phone with your hearing aids........................................................ 23
PAIRING YOUR HEARING AID AND SMARTPHONE...................................24
COMPATIBILITY WITH SMARTPHONES......................................................24
CLEANING................................................................................................25
Tools................................................................................................................25
Cleaning..........................................................................................................25
ACCESSORIES.......................................................................................... 27
TROUBLESHOOTING................................................................................ 28
REGULATORY INFORMATION.................................................................. 30
EU directives...................................................................................................32
Directive 2014/53/EU................................................................................ 32
Information regarding disposal................................................................33
FCC and ISED statements.............................................................................33
SYMBOLS.................................................................................................36
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YOUR HEARING AID
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4 + 5
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1
1
7
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Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
The illustration shows your hearing aid without the ear-set. For further information on the ear-set see the ear-set manual. The ear-set consists of a
tube and an ear-tip or earmould, and it is the part of your hearing aid that
you wear inside your ear.
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1. Microphone openings
2. Volume control
3. Program button
4. Battery lid with nail grip
5. On/off switch
6. Hook
7. Left/right identification.
Blue indicates your left
hearing aid, while red is for
your right hearing aid.
NOTE
Please note that the hook is fixed to the hearing aid and should not be removed.
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and call the
24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.
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Keep hearing aids, their parts, accessories and batteries away from children and mentally disabled people.
Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these.
Please note that streaming sound to your hearing aids at a high volume
can prevent you from hearing other important sounds such as alarms
and traffic noise. In such situations make sure to keep the volume of the
streamed sound at a suitable level.
Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your remaining hearing.
Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.
Operating conditions
Your hearing aid has been designed to operate in everyday situations, and it
works in environmental conditions that are comfortable for you. You can
wear your hearing aid during flights, but you should remove it before showering or swimming.
The specific operating conditions for your hearing aid are listed below:
Minimum
Temperature 0°C (32°F) 50°C (122°F)
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Maximum
Minimum Maximum
Humidity 10% rH 95% rH
Atmospheric pressure 750 mbar 1060 mbar
Storage and transportation conditions
Your hearing aid is sensitive to extreme conditions such as high temperature. See the specific storage and transportation conditions below:
Minimum Maximum
Temperature -20°C (-4°F) 55°C (131°F)
Humidity 10% rH 95% rH
You can find technical data sheets and additional information on your hearing aids on https://global.widex.com.
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THE HEARING AID
Indications for use
The hearing aids are indicated for individuals with a range of hearing loss
from minimal (10 dB HL) to severe-to-profound (105 dB HL) and all hearing
loss configurations.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.
For individuals younger than 36 months, the following limitations apply:
● A standard hook and a custom earmold must be used.
● A tamper-resistant battery drawer must be used.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a background in the quiet.
The battery
Use a type 13 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.
Never attempt to recharge your hearing aid batteries, as they could explode.
Never leave a dead battery in the hearing aids while storing them. It could
leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make
sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds.
Use the nail grip to gently swing the battery door
open and remove the old battery.
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