Widex Ear-sets User Manual

USER MANUAL

Ear-sEts for

WidEx BtE hEaring aids

Contents

GENERALINFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Warnings .........................................................

Maintenanceandcare .............................................

Rightleftidentification............................................

INSTANTEAR-TIPSFORRICRITEMODELS ........



Cleaning.........................................................

TheWidexwaxguard ............................................

Changingtheear-tip .............................................

Theanchor ......................................................

Troubleshooting..................................................

2

CUSTOMEAR-TIPSANDEARMOULDSFORRICRITE



MODELS.......................................

Cleaning.........................................................

TheWidexwaxguard ............................................

Changingtheear-setparts........................................

Troubleshooting..................................................

3

INSTANTANDCUSTOMEAR-TIPSFORBTEMODELS



WITHTHINTUBE ...............................

Cleaning.........................................................

Changingtheear-setparts........................................

Theanchor ......................................................

Troubleshooting..................................................

4 5

EARMOULDSFORBTEMODELS



WITHCLASSICTUBE............................

Cleaning.........................................................

Changingtheear-setparts........................................

Troubleshooting..................................................

LISTOFS YMBOLS .............................................. 

Your hearing care professional will tick the relevant type

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General information

Warnings

WARNING

• This booklet contains important information and instructions regard­ing your ear-set, and complements the user instructions for your hear­ing aid. B e sure to read the chapter “General i nformation” as well a s the
chapter that deals with your specific ear-set solution before you start
using the hearing aid.

• Keep hearing aids and their parts, accessories and batteries out of
reach of children and anyone else who might swallow such items or
otherwise cause injury to themselves.

6

WARNING

• Clean and inspect your hearing aid after use to check that it is intact.

If the hearing aid or the ear-set breaks while in the ear canal, contact
your hearing care professional immediately. Do not try to remove the
parts yourself.

• Some hearing aids are capable of producing a sound pressure level

exceeding 132 dB SPL. There may be a risk of damaging your resid­ual hearing. Please follow the recommendations of your hearing care
professional.

7

Electrical and electronic equipment (EEE) contains
materials, components and substances that can be
hazardous and present a risk to human health and
the environment when waste electrical and elec­tronic equipment (WEEE) is not handled correctly.

Do not dispose of hearing aids, hearing aid accessories and bat­teries with ordinary household waste.

Hearing aids, batteries and hearing aid accessories should be
disposed of at sites intended for waste electrical and electronic
equipment, or given to your hearing care professional for safe
disposal. Proper disposal helps to protect human health and the
environment.

8 9

Maintenance and care

• When the hearing aid and ear-set are not in use, keep them

in the case in a dry location out of reach of children and pets.

• Do not expose the hearing aid to extreme temperatures or high

humidity. Make sure to dry the hearing aid and ear-set thor­oughly if you have been perspiring heavily, for example after
playing sports.

• Do not wear your hearing aid while in the shower or swimming,

or when using a hair dryer, and avoid letting the hearing aid
come into contact with sticky or greasy substances, such as
hair spray or sunscreen.

Right/left identification

An ear-set is provided with an indication of whether it is for the
right ear (red) or for the left ear (blue).

9

instant ear-tips for riC/rite
models

10 11

This chapter describes how to clean and handle various instant
ear-tips for Widex RIC/RITE models. The illustrations in this chap­ter show a hearing aid with an open ear-tip, but the procedure is
identical for the other instant ear-tips.

NOTE

Your ear-set may not look exactly as illustrated in this booklet. We also
reserve the right to make any changes considered necessary.

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Cleaning

Cleaning accessories

1. Cloth

2. Brush

3. Wax removing tool

3

1 2

Contact your hearing care professional if you need additional
supplies of cleaning accessories.

12 13

Make sure that the ear-set is always clean and free of earwax,
moisture and the like. Clean the earwire with the cloth after use.

To keep the ear-tip free of earwax, clean it with the small brush on
a daily basis. It is a good idea to do this every morning, after the
hearing aid has been allowed to dry overnight.

13

If necessary, the instant ear­tip can be washed in lukewarm
water, after disconnecting it
from the rest of the ear-set.
Allow it to dry overnight.

WARNING

• Never use alcohol or other cleaning solutions to clean the ear-set, as
this may discolour it.

• Never use water or cleaning solutions to clean the earwire. The
receiver must never come into contact with water, as this may dam­age the receiver.

14

The Widex wax guard

The wax guard helps to protect the hearing aid against earwax.
Always use a Widex wax guard with your hearing aid, otherwise
the warranty for your hearing aid will be void.

The wax guard system consists of the following parts:

1. Holder

2. Removal hook

3. Wax guard

2 3

1

15

Check on a regular basis to ensure that your wax guard has not
become blocked with earwax, in the following way:

First remove the ear-tip from the earwire. If wax has accumulated
in the wax guard, change it. Never attempt to clean it.

Changing the wax guard

1. Remove the ear-tip from the earwire.

2. Insert the removal hook into the used wax guard.

16

3. Pull the wax guard straight out.

4. Turn the holder around, so that the new wax guard is in
position to be inserted.

Old

New

17

5. Insert the new wax guard into the opening of the sound
outlet.

18 19

6. Pull the holder straight out. The new wax guard will
automatically detach from the holder. Press the receiver
gently against a flat surface to ensure that the wax guard
remains in place.

7. Push the ear-tip back onto the receiver.

If you have any questions regarding your wax guard, please con­tact your hearing care professional.

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WARNING

• If the wax guard fits loosely, discard it and insert another. If the wax
guard becomes dislodged while the ear-tip is placed in the ear canal,
please contact your physician. Do not try to remove the wax guard
from your ear canal yourself.

• The wax guard is disposable. Never clean the wax guard or re-insert
a used wax guard into the sound outlet. This could cause the wax
guard to become dislodged in your ear.

• Use only the removal tool described above. The use of other object s
may cause the wax guard to be pushed f urther into the sound outlet
and damage the hearing aid.

20 21

Changing the ear-tip

The ear-tip should be changed as required. For further supplies
of ear-tips, or if its size no longer fits your ear, contact your hear­ing care professional.

WARNING

Do not attempt to disconnect the earwire from the hearing aid.

21

After having removed the old ear-tip, push the new ear-tip onto
the receiver until it reaches the point indicated by the dotted line.
It is very important to ensure that the ear-tip is firmly secured.

When inserting the receiver into the ear-tip, you should feel it
click into place.

22 23

The anchor

If your hearing care professional has provided you with an anchor,
pull the pointed end of the anchor through the hole in the receiver
until the anchor is stopped by the grip at the end. The angled grip
should be pointing towards the hearing aid.

Position the anchor as illustrated.

23

Troubleshooting

The following pages contain some advice on what to do if your
hearing aid malfunctions or fails to perform satisfactorily. If the
problems persist, contact your hearing care professional. The
advice relates only to the ear-set. Please also see the user instruc­tions for your hearing aid.

Problem Possible cause Solution

The hearing aid
is completely
silent

The hearing aid
volume is not
powerful enough

The wax guard or ear­tip is blocked

The earwire is broken Contact your hearing

The wax guard or ear­tip is blocked

24 25

Change the wax guard
or ear-tip

care professional

Change the wax guard
or ear-tip

The hearing aid
whistles continu­ously

The ear-tip is not cor­rectly placed in your ear
canal

The ear-tip fit is too
loose

The receiver is not ade­quately secured in the
ear-tip

25

Take the ear-tip out and
reinser t it. If the prob­lem persists, contact
your hearing care pro­fessional

Contact your hearing
care professional

Replace the ear-tip. If
the problem persists,
contact your hearing
care professional

Custom ear-tips and
earmoulds for riC/rite
models

This chapter describes how to clean and handle various custom
ear-tips and earmoulds for Widex RIC/RITE models. The illustra­tions in this chapter show a hearing aid with an ear-tip, unless
otherwise indicated.

Custom ear-tip Custom earmould

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