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USER INSTRUCTIONS
THE WIDEX DAILY™ FAMILY
D-FA/D-FA P model
Behind-the-ear
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YOUR WIDEX®HEARING AID
(To be filled out by the hearing care professional)
FA FA P
Your hearing aid series:
PROGRAMS
Master
Music
TV
Comfort
Reverse focus
Phone
T
M+T
Zen
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SPECIAL PROGRAMS
Master + Zen
Master + T
Master + MT
Master + Phone
Master + Reverse focus
SMARTTOGGLE PROGRAMS
Zen+
Phone+
NOTE
Not all hearing aids can be used with a DEX accessory.
NOTE
Some programs are not available in all hearing aids.
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NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids"
carefully before your start using your hearing aid.
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CONTENTS
YOUR WIDEX HEARING AID....................................................................7
Welcome to Widex..........................................................................................7
Important safety information.........................................................................9
THE HEARING AID................................................................................. 12
Indications for use..........................................................................................12
Intended use................................................................................................... 12
The battery......................................................................................................13
Sound signals..................................................................................................16
How to tell right from left..............................................................................17
Turning the hearing aid on and off...............................................................17
Putting on and removing your hearing aid.................................................18
Sound adjustment..........................................................................................19
Programs.........................................................................................................21
Using a telephone with hearing aids...........................................................24
CLEANING.............................................................................................25
Tools................................................................................................................25
Cleaning..........................................................................................................25
ACCESSORIES.......................................................................................27
TROUBLESHOOTING.............................................................................29
REGULATORY INFORMATION............................................................... 32
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EC directives...................................................................................................32
FCC and IC statements..................................................................................33
SYMBOLS..............................................................................................37
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YOUR WIDEX HEARING AID
Welcome to Widex
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting
used to it. Infrequent users don’t usually get the full benefit of a
hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated
in this booklet. We also reserve the right to make any changes we consider necessary.
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Your hearing aid at a glance
The illustration shows your hearing aid without the ear-set. For further information on the ear-set see the ear-set manual. The ear-set
consists of a tube and an ear-tip or earmould, and it is the part of
your hearing aid that you wear inside your ear.
1
2
3
4 & 5
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1. Microphone openings
2. Volume control
3. Program button
4. Battery lid with nail grip
5. On/off switch
6. Red LED (dispenser use only)
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Important safety information
Read these pages carefully before you begin using your hearing
aid.
Hearing aids and batteries can be dangerous if swallowed or
used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately.
Take your hearing aids out when you are not using them. This
will help to ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if
you suspect you may have an ear infection.
Remove your hearing aids before showering, swimming or using
a hair dryer.
Do not wear your hearing aids when applying perfume, spray,
gels, lotion or cream.
Do not dry your hearing aid in a microwave oven - this will ruin
it.
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Never use other people’s hearing aids and never allow others to
use yours, as this could damage your hearing.
Never use your hearing aids in environments where there may
be explosive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away
from children.
Never try to open or repair the hearing aid yourself. Contact your
hearing care professional if you need to have your hearing aid
repaired.
Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. If
any restrictions apply, you must take precautions to comply with
these.
Your hearing aid is very powerful and it can play sounds that
exceed a level of 132 dB. There may therefore be a risk of damaging your remaining hearing.
Do not expose your hearing aids to extreme temperatures or
high humidity, and dry them quickly if they get wet, or if you
perspire heavily.
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Your hearing aids should be stored and transported within the temperature and humidity ranges of -18°C to +40°C (-0,4°F to 104°F)
and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH
can be accepted in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C
(122°F).
For more information about your hearing aids, visit: www.widex.com.
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THE HEARING AID
Indications for use
The FA model is indicated for individuals with a range of hearing
loss from minimal (0 dB HL) to severe-to-profound (95 dB HL) and
all hearing loss configurations.
The FP model is indicated for individuals with a range of hearing
loss from minimal (40 dB HL) to severe-to-profound (110 dB HL)
and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals
(audiologists, hearing aid specialists, otolaryngologists) who are
trained in hearing (re)habilitation.
Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids
may be equipped with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who
desire to listen to such a background in quiet.
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The battery
For FA: use a type 312 zinc-air battery.
For FP: use a type 13 zinc-air battery.
Always use a fresh, new battery that is precisely the kind recom-
mended by your hearing care professional.
NOTE
Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not
function as expected.
Never attempt to recharge your hearing aid batteries, as they
could explode.
Never leave a flat battery in the hearing aids while storing them.
It could leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take
note of the expiry date.
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Low battery indication
When the battery is flat, a sound signal will play. If the battery
drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new
battery and make sure there is no
sticky substance left on it. Let it
"breathe" for 60 seconds.
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Use the nail grip to gently swing
the battery door open and remove the old battery.
Now place the new battery in the
drawer as shown. Close the drawer. If it doesn't close easily, the
battery is not placed correctly.
If you are not using the hearing
aid for a few days, remove the
battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft
surface while changing the battery.
Tamper-resistant battery drawer
If the hearing aid is going to be used by a child, you can ask your
hearing care professional to provide it with a tamper-resistant battery drawer.
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To open battery drawer, use the special tool
you've received, and do as illustrated.
Sound signals
Your hearing aid plays sounds to inform you that certain features
have been activated or that you have changed programs. These
sounds may be spoken messages or tones, depending on your
needs and preferences.
Program 1 Message/one short beep
Program 2 Message/two short beeps
Program 3 Message or three short beeps
Program 4 Message/one short and one long beep
Program 5 Message/one long beep and two short beeps
Zen+ Message/tone
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Ask your hearing care professional to turn these sounds signals off
if you don't need them.
Lost partner
(Only available in wireless 440-series)
Your hearing care professional can turn on a feature in your hearing
aid that warns you whenever it loses contact with the hearing aid in
the opposite ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid
for your left ear has a blue mark.
Turning the hearing aid on and off
To turn the hearing aid on, close the battery lid.
The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function.
To turn off the hearing aid, push the battery lid
downwards.
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NOTE
You can also cup the hearing aid in your hand to verify that it is turned
on. If it's on, it will whistle.
Don't forget to turn off the hearing aid when it is not in use.
Putting on and removing your hearing aid
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2
1. Insert the ear-set in the ear
while holding the lower part of
the tube. Pulling the outer ear
upwards and backwards at the
same time can be helpful.
2. Then place the hearing aid behind the ear. The hearing aid
should rest comfortably on the
ear, close to your head.
Your hearing aid can be fitted using different types of ear-sets. See
the separate ear-set manual for more information about your earset.
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NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly,
causing irritation, redness or the like, contact your hearing care professional.
Removing the hearing aid
Start by removing the hearing aid
from behind the ear.
Then take the ear-set carefully
out of the ear canal while you
hold the lower part of the tube.
Sound adjustment
Your hearing aid adjusts the sound automatically according to your
sound environment.
You can also adjust the sound manually to achieve more comfort or
more audibility, depending on your needs and preferences. For
more information on how this works, consult your hearing care professional.
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Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beeptone unless your hearing care professional has deactivated this
function. When you reach the maximum or minimum setting, you
will hear a steady tone.
To mute your hearing aid do as follows:
● Keep pressing the lower part of the volume control until you
can hear the steady sound
To turn the sound on again:
● Press the upper part of the volume control or
● Change program
Any adjustment of the volume will be cancelled when you turn off
your hearing aid or if you change program.
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Programs
PROGRAMS USE
Master For everyday use
Music For listening to music
TV For listening to the TV
Comfort Attenuates background noise
Reverse focus Focus on sounds from behind
T With this program you listen
through the hearing aid's telecoil,
which allows you to listen directly to the sound without background noise (requires a teleloop
system)
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PROGRAMS USE
M+T This program is a combination of
the hearing aid's microphone
and the telecoil. You listen to the
sound source, but can also hear
other sounds.
Phone This program is designed for lis-
tening to phone conversations
Zen Plays tones or noise for a relax-
ing sound background
SPECIAL PROGRAMS USE
Compound programs The Master program in one ear
and Zen, T, M+T, Reverse focus
or Phone in the other
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SMARTTOGGLE PROGRAMS USE
Zen+ This program is similar to Zen
but allows you to listen to different types of tones or noise
Phone+ This program lets you listen to
the phone and avoid the surrounding sounds. One of your
hearing aids transmits the phone
conversation to the other, so that
you can listen with both ears
If your needs change over time, your hearing care professional can
easily change your program selection.
Changing programs
To change programs, simply push the program button.
NOTE
The Phone+ program can't be accessed using a remote control.
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Zen+
To access this program, press and hold the program button for
more than one second. A quicker press then allows you to cycle
through the available Zen styles. To exit the program, press and
hold down the program button for more than one second.
Phone+
To access this program, press and hold the program button for
more than one second. To leave it repeat the same procedure.
Using a telephone with hearing aids
When you use a phone, hold it against your
head at an angle above your ear, rather than
directly against the ear.
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CLEANING
Tools
You will receive the following cleaning tools with your hearing aid:
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax-removing tool
4. Short wax-removing tool
5. Battery magnet
Cleaning
Cleaning your hearing aid every day will make it more efficient and
more comfortable to wear.
Wipe the hearing aid with a soft cloth
(for example the cloth you received
from your hearing care professional).
If the microphone openings are still
blocked, contact your hearing care professional.
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Dry your hearing aid quickly if it gets wet, or if you perspire heavily.
Some people use a special dehumidifier like Widex Dry-Go to help
keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.
Leave the battery compartment open to ventilate the hearing aid.
For information on how to clean your ear-set, see the ear-set manual.
Do not use any kind of liquid or disinfectant to clean your hearing
aid.
Clean and inspect your hearing aid every day after use to check
that it is not broken. If the hearing aid breaks while you are
wearing it, leaving small fragments in your ear canal, contact
your doctor. Never try to take out the fragments yourself.
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ACCESSORIES
You can use a variety of accessories with your hearing aid. To see
whether you could benefit from using these accessories, ask your
hearing care professional.
Name Use
RC-DEX remote control
TV-DEX for listening to TV and audio
PHONE-DEX for easy landline use
FM+DEX for streaming audio and FM signals
T-DEX for connecting hearing aids to mobile phones via
a telecoil
UNI-DEX for connecting hearing aids to mobile phones
CALL-DEX for easy wireless connection to mobile phones
COM-DEX for wireless connection to mobile phones and
other devices via bluetooth
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Available in some countries only.
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TROUBLESHOOTING
These pages contain advice on what to do if your hearing aid stops
working or if it doesn't work as expected. If the problem persists,
contact your hearing care professional.
Problem Possible cause Solution
The hearing aid is
completely silent
It is not turned on Make sure the battery
drawer is completely
closed
The battery does not
work
Insert a new battery
The hearing aid volume is not powerful
enough
Your ear is blocked by
earwax
Contact your doctor
Your hearing may
have changed
Contact your hearing
care professional/
doctor
The hearing aid whistles continuously
Your ear is blocked by
earwax
Contact your doctor
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Problem Possible cause Solution
Your two hearing
aids are not working
in synchrony
The connection between the hearing
aids is lost
Turn them off and on
again
The hearing aids do
not respond with a
corresponding
change in volume or
program to the control device
a. The device is used
beyond the transmission range
b. Strong electromagnetic interference in
the vicinity
c. The device and the
hearing aids are not
matched
a. Move the device
closer to the hearing
aids.
b. Move away from
known source of EM
interference
c. Check with your
hearing care professional to make sure
the device is matched
with hearing aids
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Problem Possible cause Solution
You hear “interrup-
ted” speech (on and
off) from the hearing
aids or no speech
(muted) from the
transmitting hearing
aid.
a. The battery in one
of the hearing aids
has expired
b. Strong electromagnetic interference in
the vicinity
a. Replace battery in
one or both hearing
aids
b. Move away from
known sources of interference
NOTE
This information covers only the hearing aid. See the “Ear-sets for Widex hearing aids” user manual for information specific to your ear-set.
If the problems persist, contact your hearing care professional for assistance.
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REGULATORY INFORMATION
EC directives
Directive 1999/5/EC
Hereby, Widex A/S declares that this D-FA/D-FA P is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformity according to 1999/5/EC
can be found at:
http://widex.com/doc
N26346
Information regarding disposal
Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal.
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FCC and IC statements
FCC ID: TTY-DFA
IC: 5676B-DFA
FCC ID: TTY-DFAP
IC: 5676B-DFAP
Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including in-
terference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the lim-
its for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
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installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for
help.
NOTE:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This transmitter must not be
co-located or operating in conjunction with any other antenna or
transmitter.
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Changes or modifications to the equipment not expressly approved
by Widex could void the user’s authority to operate the equipment.
Industry Canada Statement / Déclaration d’industrie Canada
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
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Conformément à la réglementation d’Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d’un type et
d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à
l’intention des autres utilisateurs, il faut choisir le type d’antenne et
son gain de sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement
d’une communication satisfaisante.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélec-
trique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
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SYMBOLS
Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of
manufacture may also be stated.
Catalogue number
The product’s catalogue (item) number.
Consult instructions for use
The user instructions contain important cautionary information
(warnings/precautions) and must be read before using the product.
Warning
Text marked with a warning symbol must be read before using the
product.
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Symbol Title/Description
WEEE mark
“Not for general waste”
When a product is to be discarded, it must be sent to a designated
collection point for recycling and recovering to prevent the risk of
harm to the environment or human health as a result of the presence
of hazardous substances.
CE mark
The product is in conformity with the requirements set out in European CE marking directives.
RCM mark
The product complies with electrical safety, EMC and radio spectrum
regulatory requirements for products supplied to the Australian or
New Zealand market.
Interference
Electromagnetic interference may occur in the vicinity of the product.
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
Manual no.:
9 514 0350 001 #01
Issue:
2016-03
9 514 0350 001 #01
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