USER INSTRUCTIONS
CROS-FS model
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CONTENTS
THEWIDEXCROSTRANSMITTER...................................
Thebattery .......................................................
Insertingthebattery ............................................
Batterydrawerwithoutanailgrip ...............................
Rightleftidentification...........................................
Positioningthetransmitter........................................
Removingthetransmitter ........................................
Turningthetransmitteronandoff.................................
CLEANING .....................................................
Thetransmitter ................................................
INCASEOFMALFUNCTION ......................................
CARINGFORYOURTRANSMITTER ...............................
WARNINGS....................................................
ADVICE ........................................................
REGULATORYINFORMATION ....................................
SYMBOLS ......................................................
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THE WIDEX CROS TRANSMITTER
The illustration below shows the WIDEX CROS transmitter without the ear-set, which consists of a wire and an ear-tip. Please
refer to the separate ear-set user manual provided.
1. On/off switch
2. Battery drawer with nail grip
3. Program button (transmission on/off)
4. Right/left identification
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If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care professional.
NOTE
In addit ion to these use r instructio ns, a separate u ser manual is p rovid-
ed describing the various ear-set solutions available for your transmitter.
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WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing aids”
contain important information and instructions. Read these booklets
carefully before you start using the transmitter.
NOTE
Your transmitter and ear-set may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes considered
neces sary.
Intended use
The transmitter is intended for use as a device that picks up sound
at the ear on which it is worn and transmits it to a hearing aid on
the better ear.
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Indications for use
The WIDEX CROS solution is indicated for individuals who are
deaf in one ear and have normal or impaired hearing in the other.
It is to be programmed by licensed hearing care professionals
(audiologists, hearing aid specialists, otolaryngologists) who are
trained in hearing (re)habilitation.
Description of device
The transmitter is worn on the deaf ear like an ordinary “behindthe-ear” hearing aid. It receives sound from the surroundings and
transmits it to a Widex wireless hearing aid worn on the better
ear, via a proprietary wireless technology called WidexLink.
Note that you cannot use an assistive listening device during
transmission.
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The battery
We recommend zinc-air batteries. Use a size 312 battery for the
transmitter.
To obtain replacement batteries, please consult your hearing care
professional. It is important to take note of the expiry date and
the recommendations on the battery pack regarding disposal of
used batteries.
Inserting the battery
Before inserting a new battery, remember to
remove the adhesive tab. Once the tab has been
removed, the battery will start functioning after a
few seconds.
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CAUTION
Do not use b atteries if there is a s ticky residue f rom the tab or other un wanted substance, as this can cause the device to malfunction.
Use the nail grip to gently swing the battery
drawer completely open. Do not press the
drawer beyond the open position.
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+
Place the battery in the drawer, so that the plus (+) sign on the
battery faces upward. You can use the battery magnet provided
to steer the battery into place.
If the battery drawer does not close easily, the battery is incorrectly inserted.
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Battery drawer without a nail grip
The device may be provided with a battery drawer without a nail grip. This type of
drawer can be a good choice if the device
is worn by a child. A tool for opening the
drawer may be included with this drawer.
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The battery drawer is opened as illustrated
WARNING
• Never leave an exhausted battery in the transmitter. Exhausted batteries may leak, damaging the device.
• Your transmitter may stop functioning, for instance if the battery is
exhaus ted. You should be aware of thi s possibility, in par ticular when
you are in traffic or are otherwise dependent on warning signals.
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Right/left identification
Your transmitter can be provided with
a coloured mark for right/left identification (red mark = right and blue mark
= left).
The arrow shows the position of the
identification mark.
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Positioning the transmitter
Insert the earpiece in the ear canal while holding the lower part of
the tube. It may help to pull the outer ear backwards and upwards
with the opposite hand.
Place the transmitter behind the ear, so that the device and tube
rest comfortably on the ear, close to your head.
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The illustrations show an open ear-tip. For further information on
ear-tip types, anchors and procedures, see the separate ear-set
user manual provided.
If the ear-set does not fit or sit properly, causing discomfort, irritation, redness or the like, contact your hearing care professional.
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Removing the transmitter
Remove the transmitter from its position behind the ear.
Carefully pull the earpiece out of the ear canal, while holding the
lower part of the tube. If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the
ear canal.
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Turning the transmitter on and off
Close the battery drawer to turn on the transmitter.
To turn it off, open the battery drawer
slightly to the first position where a click
is felt.
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Please remember to turn off the transmitter when it is not in use. Remove the battery if the device will not be used for several days.
Transmission
With the transmitter turned on, press the program button to start
transmitting sound to the hearing aid on the better ear. Make sure
the hearing aid is also turned on.
To stop transmission, press the program button again. You will
hear a sound when transmission is started, and a message when
transmission is stopped, unless this function has been disabled.
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NOTE:
If you have a DEX device, you need to turn off transmission by
pressing the program button in order to use the DEX.
Turn off the transmitter if you want to access different listening
programs in the hearing aid worn on the better ear.
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CLEANING
The following cleaning accessories are available for the transmitter and ear-set*. For cleaning the ear-set, see the user manual
“Ear-sets for Widex BTE hearing aids”.
1. Cloth
2. Wax removing tool
3. Brush
Contact your hearing care professional if you need additional
supplies of cleaning accessories.
* Selection depends on ear-set type.
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The transmitter
Clean the device with the soft
cloth after use.
If the microphone openings are
still blocked, contact your hearing care professional.
WARNING
Never use water or cleaning solutions to clean the transmitter, as this
may cause it to malfunction.
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When the transmitter is not in use, keep
it in a warm, dry place with the battery
drawer open, to ventilate the device and
allow it to dry.
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IN CASE OF MALFUNCTION
Problem Possible cause Solution
The transmitter is
not transmitting
It is not turned on Make sure the battery
The battery does not
work
The program button is
not activated
The hearing aid on the
better ear is not turned
on
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drawer is completely
closed
Insert a new battery
Press the button
Turn it on
Problem Possible cause Solution
Intermittent
transmission. The
hearing aid
repeatedly
switches to the
master program
Transmitter battery level
low
Electromagnetic interference in the vicinity
Change the battery
Move away from known
source of EM interference
Note: This information covers only the transmitter itself. See the
“Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set.
If the problems persist, contact your hearing care professional for
assistance.
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CARING FOR YOUR TRANSMITTER
The transmitter is a valuable object and should be treated with
care. Here are some things you can do to prolong the life of your
device:
CAUTION
• Turn off your transmitter when it is not in use. Remove the battery if
the device will not be used for several days.
• When the transmitter is not in use, keep it in its case in a dry location
out of reach of children and pets.
• Do not expose it to extreme temperatures or high humidity. Make
sure to dry it thoroughly after heavy perspiration such as that which
may occur during intense physical activity, e.g. playing sports.
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• Avoid dropping your device – perform cleaning and battery changes
while holding it above a soft surface.
• Do not wear your transmitter while in the shower or swimming, or
when using a hair dryer, and avoid letting the hearing aid come into
contact with sticky or greasy substances, such as hair spray or sunscreen.
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WARNINGS
WARNING
The transmitter and batteries can be dangerous if swal lowed or used
improp erly. Swallowing or improper us e can result in severe in jury or
even fatalitie s. In case of ingestion, contact a physician immediately.
• Keep the transmitter and its parts and batteries out of reach of chil-
dren and anyone else who might swallow such items or otherwise
cause injury to themselves. Do not change batteries in front of them
and do not let them see where you keep your battery supply. Discard
used batteries carefully.
• Batteries are very small and can easily be mistaken for pills or the
like. Never put a battery or device in your mouth for any reason as
you may risk swallowing it..
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• Clean and inspect your transmitter after use to check that it is intact.
If the ear-set breaks while in the ear canal, contact your hearing care
professional immediately. Do not try to remove the parts yourself.
• Risk of explosion if battery is replaced by an incorrect type or
recharged. Dispose of used batteries according to the instructions.
• The device is made of m odern non-all ergenic material s. Nonetheles s,
in rare cases skin irritation may occur. If you notice skin irritation in or
around your ear or ear canal, contact your hearing care professional.
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WARNING
• Please note that when using the transmitter, you must allow regu-
lar ventilation of the ear. If the ear is not adequately ventilated, there
may be a slight ly increased ri sk of infection or d isease in the ea r canal.
We therefore recommend that you remove the device and ear-set
from your ear when you go to bed, to allow the ear canal to be ventilated. If possible, you should also remove your device and ear-set
during the day if there are any periods when you do not need them.
Make sure that you clean and inspect your transmitter and ear-set as
required. If an ear infection or disease occurs, you should seek medical attent ion and contact you r hearing care profe ssional for ad vice on
how to disinfect the various device parts. Do not under any circumstances use alcohol, chlorine or similar substances for this purpose.
• Regular use of a de-humidifier is recommended to help avoid mal-
function of the device.
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• Do not use the transmitter in mines or other areas with explosive
gases.
• Do not wear your transmitter during radiation, X-rays, MRIs, CT or
other similar medical treatments and scans. The emissions from
these procedures as well as from other types of radiation, such as
that in a microwave oven, can da mage your device and it can become
very hot. Radiation from, for example, room surveillance equipment,
burglar alarms and mobile phones is weaker and will not damage the
device, but may create audible interference.
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WARNING
Interference with active Implants
• In order to show caution, we advise to follow the guidelines recom-
mended by manufacturers of defibrillators and pacemakers regarding use of mobile phones:
• If you wear an active implantable device keep the Wireless Hearing
Aids and Hearing Aid Accessories such as wireless remote controls
or communicators at least 15 cm/6 inches away from the implant.
• If you experience any interference, do not use the hearing aids and
contact the manufacturer of the implant. Please note that interference can also be caused by power lines, electrostatic discharge, airport metal detectors etc.
• If you have an active brain implant, please contact the manufacturer
of the implant for risk evaluation.
If you have an implantable device, we advise to keep magnets* at leas t
15 cm/6 inches away from the implant. (*= can be specified as Autophone magnet, hearing instrument case, magnet in a tool, etc.)
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CAUTION
• Your transmitter has been tested for interference according to international s tandards. Nevertheless, it is possible that unforeseen interference may occur in the device due to electromagnetic radiation
from other p roducts suc h as alarm system s, room surveilla nce equipment and mobile phones.
• Although your transmitter has been designed to comply with the
most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may cause interference with other equipment, such as medical devices.
• Never try to open or repair the transmitter yourself (to be performed
by authorized personnel only).
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ADVICE
NOTE
• In most cases, using the transmitter infrequently will not permit you
to gain full benefit from it.
• The use of the transmitter is only part of hearing habilitation and
may need to be supplemented by auditory training and instruction
in lipreading.
• The use of the transmitter increases the risk of accumulation of ear-
wax. Contact your physician/ENT doc tor if you suspect th at a plug of
earwax h as accumulated in you r ear. It is a good idea to ask your physician to clean your ears a couple of times a year.
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REGULATORY INFORMATION
FCC ID: TTY-DFS
IC: 5676B-DFS
Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
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NOTE:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
— Consult the de aler or an experie nced radio/T V technician for hel p.
NOTE:
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Changes or modifications to the equipment not expressly approved by
Widex could void the user’s authority to operate the equipment.
Industry Canada Statement / Déclaration d’industrie Canada
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that
may cause undesired operation of the device.
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Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain
maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à
l’intention des autres utilisateurs, il faut choisir le type d’antenne et son
gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée
aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
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Directive 1999/5/EC
Hereby, Widex A/S declares that this CROS-FS is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
A copy of the Declaration of Conformity according to 1999/5/EC
can be found at:
http://www.widex.com/doc
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Electrical and electronic equipment (EEE) contains
materials, components and substances that can be
hazardous and present a risk to human health and
the environment when waste electrical and electronic equipment (WEEE) is not handled correctly.
Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories should be
disposed of at sites intended for waste electrical and electronic
equipment, or given to your hearing care professional for safe
disposal. Proper disposal helps to protect human health and the
environment.
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SYMBOLS
Symbol Title/Description
Catalogue number
The product’s catalogue (item) number.
Serial number
The product’s serial number.*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
Keep dry
The product must be protected from moisture and/or The
product must be kept away from rain
Lower limit of temperature
The lowes t temperature to which t he product can be s afely
exposed.
Symbols commonly used by Widex A/S in medical device labelling
(labels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name
and address are stated next to the symbol. If appropriate,
the date of manufacture may also be stated.
Date of manufacture
The date when the product was manufactured.
Use-by date
The date after which the product is not to be used.
Batch code
The product’s batch code (lot or batch identification).
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Symbol Title/Description
Catalogue number
The product’s catalogue (item) number.
Serial number
The product’s serial number.*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
Keep dry
The product must be protected from moisture and/or The
product must be kept away from rain
Lower limit of temperature
The lowes t temperature to which t he product can be s afely
exposed.
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Symbol Title/Description
Upper limit of temperature
The highest temperature to which the product can be
safely exposed.
Temperature limits
The highest and lowest tem peratures to which th e product
can be safely exposed.
Consult instructions for use
The user instructions contain important cautionary information (warnings/precautions) and must be read before
using the product.
Caution/Warning
Text marked with a caution/warning symbol must be read
before using the product.
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Symbol Title/Description
WEEE mark
“Not for general waste”
When the product is to be discarded, it must be sent to a
designated collection point for recycling and recovery.
CE mark
The product is in conformity with the requirements set out
in European CE marking directives.
Alert
The product is identified by R&TTE Directive 1999/5/EC as
an equipment Class 2 product with some restrictions on
use in some CE member states.
C-Tick mark
The product complies with EMC and radio spectrum
regulatory requirements for products supplied to the
Australian or New Zealand market.
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Symbol Title/Description
Interference
Electromagnetic interference may occur in the vicinity of
the product.
*The six- or seven-digit number on the product is the serial number. Serial numbers may not always be preceded by
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454647
WIDE X A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
Manual no.:
9 514 0297 001 #02
Issue:
2015-05
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