Widex CROS-FA User Instructions

USER INSTRUCTIONS

CROS-FA model

Behind-the-ear

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CONTENTS

THEWIDEXCROSTRANSMITTER .................................................

Thebattery ................................................................................................. 

Insertingthebattery ............................................................................. 

Batterydrawerwithoutanailgrip .................................................. 

Rightleftidentification ........................................................................

Positioningthetransmitter ...................................................................

Removingthetransmitter ....................................................................

Turningthetransmitteronandoff .....................................................

Volumeadjustment ................................................................................ 

CLEANING ...................................................................................

Thetransmitter ....................................................................................

INCASEOFMALFUNCTION ........................................................

CARINGFORYOURTRANSMITTER ............................................

WARNINGS ................................................................................

ADVICE .......................................................................................

REGULATORYINFORMATION .....................................................

SYMBOLS ....................................................................................

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THE WIDEX CROS TRANSMITTER

The illustration below shows the WIDEX CROS transmitter without
the ear-set, which consists of a tube and an ear-tip or earmold.
Please refer to the separate ear-set user manual provided.

1. Microphone openings

2. Volume control

3. Program button (transmission on/off)

4. Battery drawer with nail grip

5. On/off switch

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2

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4 & 5

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NOTE
In addition to these user instructions, a separate user manual is

provided describing the various ear-set solutions available for your
transmitter.

WARNING

This booklet and the manual “Ear-sets for Widex BTE hearing aids”
contain important information and instructions. Read these booklets
carefully before you start using the transmitter.

NOTE
Your transmitter and ear-set may not look exactly as illustrated in this

booklet. We also reserve the right to make any changes considered
necessary.

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Intended use

The transmitter is intended for use as a device that picks up sound
at the ear on which it is worn and transmits it to a hearing aid on
the better ear.

Indications for use

The WIDEX CROS solution is indicated for individuals who are deaf
in one ear and have normal or impaired hearing in the other.

It is to be programmed by licensed hearing care professionals
(audiologists, hearing aid specialists, otolaryngologists) who are
trained in hearing (re)habilitation.

Description of device

The transmitter is worn on the deaf ear like an ordinary “behind­the-ear” hearing aid. It receives sound from the surroundings and
transmits it to a Widex wireless hearing aid worn on the better
ear, via a proprietary wireless technology called WidexLink.

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The battery

We recommend zinc-air batteries. Use a size 312 battery for the
transmitter.

To obtain replacement batteries, please consult your hearing care
professional. It is important to take note of the expiration date
and the recommendations on the battery pack regarding disposal
of used batteries.

Inserting the battery

Before inserting a new battery, remember to
remove the adhesive tab. Once the tab has been
removed, wait 60 seconds before placing the bat­tery into the transmitter.

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CAUTION

Do not use batteries if there is a sticky residue from the tab or other
unwanted substance, as this can cause the device to malfunction.

Use the nail grip to gently swing the battery
drawer open.

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Place the battery in the drawer, so that the plus (+) sign on the
battery faces upward. You can use the battery magnet provided
to steer the battery into place.

If the battery drawer does not close easily, the battery is incorrectly
inserted.

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Battery drawer without a nail grip

The device may be provided with a battery
drawer without a nail grip. This type of
drawer can be a good choice if the device is
worn by a child. A special tool for opening the
drawer will be included with this drawer.

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The battery drawer is opened as illustrated

WARNING

Never leave an exhausted battery in the transmitter. Exhausted batter-

ies may leak, damaging the device.

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Right/left identification

Your transmitter can be provided with a
colored mark for right/left identification
(red mark = right and blue mark = left).

The arrow shows the position of the
identification mark.

Positioning the transmitter

Insert the earpiece in the ear canal while holding the lower part of
the tube. It may help to pull the outer ear backwards and upwards
with the opposite hand.

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Place the transmitter behind the ear, so that the device and tube
rest comfortably on the ear, close to your head.

The illustrations show an open ear-tip. For further information on
ear-tip/earmold types, anchors and procedures, see the separate
ear-set user manual provided.

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Removing the transmitter

Remove the transmitter from its position behind the ear.

Carefully pull the earpiece out of the ear canal, while holding the
lower part of the tube. If the earpiece is provided with an extrac­tion cord, take hold of this and carefully pull the ear-tip out of the
ear canal.

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Turning the transmitter on and off

Close the battery drawer to turn on the trans­mitter.

To turn it off, open the battery drawer slightly
to the first position where a click is felt.

Please remember to turn off the transmitter
when it is not in use. Remove the battery if the
device will not be used for several days.

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Transmission

With the transmitter turned on, press the program button to start
transmitting sound to the hearing aid on the better ear. Make sure
the hearing aid is also turned on.

To stop transmission, press the program button again. You will
hear a sound when transmission is started, and a message when
transmission is stopped, unless this function has been disabled.

NOTE:

If you have a DEX device, you need to turn off transmission by
pressing the program button in order to use the DEX.

Turn off the transmitter if you want to access different listening
programs in the hearing aid worn on the better ear.

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Volume adjustment

Your transmitter is provided with a volume control allowing you
to adjust the volume of the sound transmitted to the better ear.

Push the upper part of the volume
control to gradually raise the volume.

Push the lower part to gradually lower
the volume.

+

-

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CLEANING

The following cleaning accessories are available for the transmit­ter and ear-set*. For cleaning the ear-set, see the user manual
“Ear-sets for Widex BTE hearing aids”.

1. Cloth

2. Wax removing tool

3. Cleaning thread

Contact your hearing care professional if you need additional
supplies of cleaning accessories.

* Selection depends on ear-set type.

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The transmitter

Clean the device with the soft
cloth after use.

WARNING

Never use water or cleaning solutions to clean the transmitter, as this

may cause it to malfunction.

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When the transmitter is not in use, keep
it in a warm, dry place with the battery
drawer open, to ventilate the device and
allow it to dry.

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IN CASE OF MALFUNCTION

Problem Possible cause Solution

The transmitter is
not transmitting

It is not turned on Make sure the battery

drawer is completely
closed

The battery does not
work

Insert a new battery

The program button is
not activated

Press the button

The hearing aid on the
better ear is not
turned on

Turn it on

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Problem Possible cause Solution

Intermittent
transmission. The
hearing aid
repeatedly
switches to “Mas­ter”

Transmitter battery
level low

Change the battery

Note: This information covers only the transmitter itself. See the
“Ear-sets for Widex BTE hearing aids” user manual for informa­tion specific to your ear-set.

If the problems persist, contact your hearing care professional for
assistance.