Widex BV-19, BV-9 User Instructions

User’s instructions

The Bravissimo Series

BV-19

Behind-the-ear

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Contents

Your new Bravissimo BV-19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

A world of new sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Having something in your ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Practice makes perfect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The road to better hearing and a more active everyday life. . . . . . . . 7

Help to help yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Bravissimo BV-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Battery type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Changing the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Left/right identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Placing Bravissimo BV-19 on/in the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing Bravissimo BV-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Switching between the listening programs . . . . . . . . . . . . . . . . . . . . . . 23

Keeping Bravissimo BV-19 clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cleaning accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

The earmould . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Your hearing aid, earmould and accessories may not look
exactly the same as in these user’s instructions. We fur­thermore reserve the right to make any changes consid­ered necessary.

Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.

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Your new Bravissimo BV-19

We hope you will be pleased with your new Widex hear­ing aid. We have included these user’s instructions to in­form you about the various aspects associated with wear­ing hearing aids. The instructions are made up of two
parts: The first part is an introduction to life as a hearing
aid user, how to get used to new sounds, etc. The second
part contains facts about your hearing aid. How to ope­rate and maintain it and what you can do if you experi­ence problems. Both parts are equally important, so we
recommend that you read the entire booklet to get full
satisfaction from the quality and performance we have
built into your new Bravissimo BV-19 hearing aid.

A world of new sounds

Becoming a hearing aid user can be an exciting chal­lenge. Your hearing aid does not restore normal hearing,
but it brings back sounds that you may not have heard or
thought about for years - everyday sounds such as a tick­ing clock, dripping water, the television, the car, footsteps
on hard floors, children’s voices, music, doors banging,
laughter, tools, machinery, etc. All these sounds can be a
bit overwhelming. Try to identify and localise the sounds
you are not accustomed to hearing. Once you become
used to hearing these everyday sounds again, they will
become a part of your active world of sounds.

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Having something in your ear

Your ears need to become accustomed to your new hear­ing aids. If you are wearing a hearing aid for the first time,
you also have to become used to having something in
your ear. It is not uncommon to feel a sensation of pres­sure in the ear for the first few days and your ear canal
may feel warm and a bit sore. But if wearing the hearing
aid causes you outright discomfort, you should consult
your hearing healthcare professional.

Practice makes perfect

It is a good idea to start slowly and wear your hearing
aids for just short intermittent periods of time, for exam­ple one or two hours, and first try them in situations with
few people and not too much noise. Gradually you can
use them for longer periods of time and in noisier envi­ronments. It is important that you allow yourself the time
needed to become used to the new sounds and the new
sensation in your ears.

The road to better hearing and a more active
everyday life

Your hearing aids may help you regain the pleasure of
communicating with other people and increase your
quality of life. So, although it may feel like a big challenge
in the beginning, it will be worth the effort.

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Help to help yourself

Most modern hearing aids are designed with a multitude
of options, settings and features to benefit most hearing
aid users. Your Bravissimo BV-19 hearing aid is set individ­ually to your hearing loss and hearing to ensure the best
and most comfortable sound reproduction.

After a period of use, your hearing aid may have to be fine
tuned by your hearing healthcare professional. Maybe
you have discovered new needs or maybe there are situ­ations where the loudness level or sound reproduction is
not satisfactory. The more details you can provide for your
hearing healthcare professional about your initial experi­ence with the hearing aids, the easier it is to find the right
solution. Before your next consultation with your hearing
healthcare professional, it is important that you notice
how your new hearing aids feel.

Make a note of the situations where you are not satisfied
and why. Is the problem related to low frequency, high
frequency, weak or loud sounds? Is it all the time or only
in specific situations? Try to describe your experiences as
detailed as possible so that you and your hearing health­care professional have something to go on when you
meet again.

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Bravissimo BV-19

1. Microphone openings, where the sound enters the
hearing aid.

2.

Volume control, which makes it possible to fine tune
the automatically adjusted loudness.

3.

Program button, which allows you to choose
between different listening programs.

4.

On/off switch.

5.

Battery drawer with a nail grip for easy opening.

6.

Earhook – non-detachable.

7.

Plastic tubing.

8.

Earmould.

9.

Sound canal.

10.

Relief vent.

The battery

Battery type

The recommended battery type for Bravissimo BV-19 is:

Zinc Air battery type 13

For acquisition of batteries, consult your hearing health­care professional. Please note the expiry date and the rec­ommendations regarding disposal of used batteries on
the battery pack. To ensure proper battery function, do
not use batteries past the expiry date. Because they are
Zinc Air type batteries, they need air to work. Therefore,
do not remove the adhesive tab until just before insert­ing the battery in the hearing aid. Once the tab has been
removed, the battery will start functioning after a few sec­onds. The lifetime of the battery depends on a number of
factors, such as the setting of your hearing aid, how many
hours you use it daily and the listening environments in
which you use it.

Inserting the battery

Before inserting a new battery in your
hearing aid, remember to remove the
adhesive tab. Do not use batteries on
which there is a sticky residue from the
tab or other unwanted substance.

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Push the nail grip downwards to
swing open the battery drawer. The
nail grip is located on the opposite
side of the on/off switch at the bot­tom of the hearing aid.

The plus (+) sign of the battery must face upwards. If the
battery drawer does not close easily, the battery is incor­rectly inserted.

Changing the battery

If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly ex­hausted. Once the battery is totally exhausted, the hear­ing aid will be completely silent. Exactly how long the
hearing aid will function after the beep-tones varies from
one case to another. We recommend that you always
have a spare battery with you.

Never leave an exhausted battery in the hearing aid. Ex­hausted batteries may leak, which could damage the
hearing aid. When changing batteries, it is a good idea to
hold the hearing aid over a table or a carpet, in case you
drop the hearing aid or battery.