Widex B1X, B2X, BXP Instruction Manual

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User’s instructions
The Bravo Series
B1X / B2X / BXP
In-the-ear
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Turning the hearing aid on and o . . . . . . . . . . .7
Volume control (optional) . . . . . . . . . . . . . . . . . . . 8
Telecoil (M-T-MT) . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing the battery . . . . . . . . . . . . . . . . . . . . . 12
Recommended energy source:
Zinc Air battery type 312 . . . . . . . . . . . . . . . . . . 14
Left/right identification . . . . . . . . . . . . . . . . . . . 15
Placing Bravo in the ear . . . . . . . . . . . . . . . . . . 16
Removing Bravo . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keeping the hearing aid clean . . . . . . . . . . . . . . 18
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The sound outlet . . . . . . . . . . . . . . . . . . . . . . 20
The microphone opening . . . . . . . . . . . . . . . . 21
The CeruSTOP wax guard . . . . . . . . . . . . . . . . . 22
Removing the used wax guard . . . . . . . . . . . 23
Inserting a new wax guard . . . . . . . . . . . . . . 24
In case of malfunction . . . . . . . . . . . . . . . . . . . .27
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Caring for your hearing aid . . . . . . . . . . . . . . . . 30
There is only one way . . . . . . . . . . . . . . . . . . . .32
Troubleshooting guide . . . . . . . . . . . . . . . . . . . .33
Your hearing aid, earmould, cleaning accessories and the like may not look exactly the same as in these user’s instructions. We furthermore reserve the right to make any changes considered neces­sary.
Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.
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Your Widex Bravo hearing aid is a very intricate, high precision electronic unit. It has been careful­ly designed to withstand years of wear, under the varying conditions the typical user finds them­selves in each day. However, your hearing aid may be damaged if exposed to extreme conditions, severe blows, or general neglect.
To get full satisfaction from the quality and the performance we have built into your new Widex hearing aid, please handle it with care, and read and follow the instructions carefully.
At the back of this manual you will find a trouble­shooting guide, which will help you in situations where your hearing aid does not perform accord­ing to your expectations.
We hope you will be pleased with your new Widex hearing aid!
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1. Microphone opening
2. Volume control (optional)
3. Red nameplate: right Blue nameplate: left
4. Wax guard
5. On/off switch
6. Nail grip
6.
5.
4.
3.
2.
1.
Turning the hearing aid on and o
The battery compartment cover also functions as the on/off switch. The hearing aid is turned on when the cover is in its normal position, and off when the cover is pushed away from the microphone opening.
Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used again soon.
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Volume control (optional)
Your hearing aid may be pro­vided with a digital volume control, shaped like a small lever. Push the lever up­wards to raise the volume. Push the lever downwards to
lower the volume. Use short touches for minor corrections of the volume. Fast­er adjustments are obtained by keeping the lever pressed for some seconds.
When you raise the volume, you will hear a beep­tone for each step the volume is raised. When the maximum adjustment level is reached, a steady tone will sound until you release the lever.
When you lower the volume, you will hear a deep­er beep-tone for each step the volume is lowered. When the minimum adjustment level is reached, a steady tone will sound until you release the lever.
Bravo is equipped with a computer which has been designed to adjust its sound automatically in accordance with the sound environment around you.
Several thousand times per second, Bravo analy­ses the surroundings and tailors its sound accord­ingly.
Therefore, with this digital instrument you only need to adjust the volume to obtain an as natural and comfortable sound as possible.
Any adjustment of the automatic volume setting will be cancelled when your hearing aid is turned off. Therefore, you must adjust the volume again, if desired, each time you turn the hearing aid on.
Important: If the volume in your hearing aid is too loud or too weak, or if you would like any fur­ther information, consult the hearing healthcare professional where you received your hearing aid.
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Telecoil (M-T-MT)
Switch to “T”: If your
hearing aid is equipped with a telecoil, you can ac­tivate it by pressing the battery compartment cov­er briefly once (for ap-
proximately 1 second). Bravo will signal the change by making one brief beep-tone.
Switch back to “M”: If you wish to listen via the microphone again (normal use), press the battery compartment cover briefly again. Bravo will sig­nal the change by making one brief beep-tone.
The telecoil can be used within any magnetic field or loop system without background interference.
A loop system or magnetic field device can be fit­ted to a TV or radio. Some public places such as churches, theatres, cinemas and lecture rooms are already equipped with a loop system.
Ask your hearing healthcare professional for more information.
Listening via the telecoil “T” can be useful e.g. when telephoning. But on some telephones, the magnetic field is inadequate, in which case the “M” position should be used. If you are not sure your phone is hearing aid compatible, consult your hearing healthcare professional.
Switch to “MT”: If you activate “MT” (micro­phone/telecoil) on your hearing aid, you can listen via the telecoil while still hearing the sounds in your surroundings (e.g. when watching TV while still wanting to hear the doorbell or other sounds).
To switch from “M” (microphone) or from “T” (telecoil) to “MT” (microphone/telecoil) give the battery compartment cover a long press (for approx. 3 seconds). Two brief beep-tones indicate the change to “MT” position.
Back to “M”: To revert to the “M” (microphone) position, press the battery compartment cover (a short or long press) once.
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Changing the battery
Before inserting a new battery in your hearing aid, remember to remove the adhesive tab. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance as this can block the battery air­holes.
Always turn the hearing aid off before lifting the cover for ac­cess to the battery compart­ment. The battery is placed cor­rectly when the plus (+) sign on the battery is upwards (visible). If the battery compartment cov­er does not close easily, the bat­tery is incorrectly inserted.
When changing batteries, make sure to hold the hearing aid over a table or a carpet to make it easier to find a dropped hearing aid or battery.
Exhausted batteries: If you hear four rapid beep-tones while wearing your hearing aid, it is an indication that you should exchange the bat­tery as soon as possible, as the battery is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function af­ter the beep-tones varies from one case to anoth­er. We recommend that you always have a spare battery with you.
The rate at which a battery loses power is depen­dent upon the circumstances under which the battery is used. In some circumstances, the bat­tery can drain so suddenly that the beep-tones for low battery warning will only be partially pro­duced or not be produced at all.
Never let an exhausted battery remain in the hearing aid. Exhausted batteries may leak, which could damage your hearing aid.
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Recommended energy source: Zinc Air battery type 312
This hearing aid uses an environmentally friend­ly, type 312 Zinc Air battery, which provides a long lifetime when treated correctly.
Please note the expiry date code on the battery pack stating how long the batteries will be good. Do not remove the adhesive tab until just before inserting the battery in the hearing aid. Once in­serted, the battery will start functioning after a few seconds. Operate your hearing aid with the same battery until it is exhausted.
The lifetime of the battery depends on a number of factors, such as the setting of your hearing aid, how many hours you use it daily and the listening environments in which you use it.
On occasion, a new battery may be exhausted be­cause it was not sealed properly. If your hearing aid does not work after you have replaced the bat­tery, try inserting a different new battery.
Left/right identification
If you are wearing hearing aids on both ears (which is highly recommendable if you have a hearing loss on both ears), and you want to make sure you are placing them correctly, you can ar­range with your hearing healthcare professional to have coloured nameplates on the hearing aids (red nameplate = right, blue nameplate = left).
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Placing Bravo in the ear
Before inserting the hearing aid, you must place a battery in the battery compartment and close the battery com­partment cover.
Hold your hearing aid with your thumb and forefinger. Slowly guide the hearing aid into your ear canal until you feel resistance. Let go of the hearing aid and use the tip of your forefinger to gently push the hearing aid into your ear until it rests com­fortably in your canal.
To ease the final adjust­ments it can be a help to pull the outer ear back­wards and upwards with the opposite hand.
Removing Bravo
Hold the hearing aid with your thumb and forefinger and pull gently. If it is diffi­cult to loosen the hearing aid it may help to try to move the hearing aid gently from side to side. It may also help to
pull the outer ear upwards and backwards while applying a little pressure around the ear opening with the opposite forefin­ger.
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Keeping the hearing aid clean
Never wash your Bravo hearing aid in water. In­stead, clean your hearing aid daily with a dry, soft cloth to keep the outside dry and clean from residue, wax, etc.
If wax has gathered around the sound outlet this should be removed with the small brush or cloth. It is important for the performance of the hearing aid that the sound outlet is never blocked.
Accessories
The following accessories are available for your hearing aid. Ask your hearing healthcare profes­sional which accessories you need for your hear­ing aid:
1. Battery magnet to facilitate insertion of the
battery into the battery compartment.
2. Wax removing tool for cleaning the relief
vent opening.
3. Small brush for removal of earwax from the
area around the sound outlet.
4. Soft cloth for drying and cleaning the hear-
ing aid.
1. 2. 3. 4.
Widex
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The sound outlet
If wax has gathered around the sound outlet this should be removed with the
small brush or cloth. It is important that the sound outlet is never blocked.
Important: Do not insert anything into the sound outlet as this could damage the hearing aid.
Your Bravo may be equipped with a CeruSTOP wax guard to prevent earwax from working its way into the sound canal. See page 22.
The relief vent
If wax has accumulated in and/or around the relief vent opening, it must be removed. Use the long wax removing tool.
Clean any wax from the vent by passing the long wax removing tool all the way through the vent. It is
important for the performance of the hearing aid that the relief vent is never blocked. Make it a habit to clean the relief vent every day! In rare cases so much earwax can accumulate in the relief vent that the sound of the hearing aid changes. In that case you should see your hearing healthcare professional.
The microphone opening Sometimes dirt may gather around the micro-
phone opening on the hearing aid front. Re-
move this with the small brush or cloth.
Do not insert anything into the microphone.
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The CeruSTOP wax guard
The CeruSTOP wax guard system consists of the following parts:
1. Holder
2. Removal hook
3. Wax guard
A white wax guard is mounted on one end of the holder. At the other end is a hook for removing the used wax guard from the hearing aid.
CeruSTOP wax guards come in a carrying case.
1.
2.
3.
Removing the used wax guard
Wipe away any visible wax from the shell of your hearing instrument. The used wax guard is in the stainless steel bushing around the sound outlet.
With the grey holder perpendicular to the sound outlet, insert the removal hook into the used wax guard so that the shaft of the holder is touching the rim of the wax guard, then slowly pull the wax guard straight out. There is no need to dig or twist the wax guard from the bushing.
1. Vent opening
2. Sound outlet
3. Used wax
guard
1.
2.
3.
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Inserting a new wax guard
Now turn the grey holder around so that the used wax guard is away from the instrument and the new one is in position to be inserted into your hearing instrument.
Gently press the new wax guard straight into the opening of the sound outlet. Do not force the wax guard into the sound outlet. The outer ring of the wax guard should sit flat on the stainless steel bushing.
Then pull the holder straight out. Do not twist the grey tool. The new wax guard will automatically dis­mount from the holder and remain in place.
After inserting the new wax guard, discard the holder with the used wax guard at­tached to the removal hook.
Never reuse a wax guard.
Note: If the wax guard fits loosely, discard it and insert another.
The frequency with which the CeruSTOP wax guard should be changed varies from one individ­ual to another depending on, for example, the type and amount of earwax produced.
If a medical condition exists, such as a perforated eardrum, or if an ointment is used do not use the wax guard.
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If you have any questions regarding your wax guard, please contact your hearing healthcare professional.
The use of a CeruSTOP wax guard does not elim­inate the need for daily cleaning procedures.
Warning
If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician immediately. Do not try to remove the wax guard from your ear canal yourself.
In case of malfunction
Should your hearing aid be completely or periodi­cally dead, try the following before consulting your hearing healthcare professional:
• Change the battery and make sure the new battery is correctly inserted.
• Make sure the hearing aid is switched on.
• Check that the sound outlet is not blocked by wax. If wax has gathered around the sound out­let, remove this with the small brush or cloth. If the hearing aid is equipped with a CeruSTOP wax guard, change the wax guard. See p. 21-25.
• See the Troubleshooting guide p. 33.
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Important
Please be sure to keep your hearing aid and its accessories out of the reach of children, who might place them in their mouths.
Also keep batteries out of children’s reach and discard used batteries carefully.
Do not change batteries in front of children or let them see where you keep your supply.
Never put batteries in your mouth for any reason and never let a child obtain a battery or place it in his or her mouth.
In case of ingestion, contact your physician imme­diately.
The hearing aid is made of modern non-allergen­ic materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing health­care professional.
The use of hearing aids can lead to the formation of earwax plugs in your ear canal, which can tem­porarily reduce your hearing ability. If you sus­pect that a plug has formed in your ear, contact your ENT doctor.
Please be aware that the use of any type of hear­ing aid may involve a slightly increased risk of in­fection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear or scratches in the ear canal caused by the hearing aid. Therefore, we recommend that you take off your hearing aid at night to allow the ear canal to be ventilated. Make sure that you clean and in­spect your hearing aid as required. If an infection occurs it is a good idea to clean your hearing aid with a disinfecting tissue or the like. Do not un­der any circumstances use alcohol, chlorine or similar substances to clean your hearing aid.
When not in use
When your hearing aid is not in use, it should be placed in the small case, which you can easily car­ry in a pocket or purse.
Please do not expose the hearing aid to excessive heat, such as leaving it on a window sill, near a radiator or near a car window.
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Caring for your hearing aid
With proper care, your hearing aid will give you years of reliable service. Here are some things you can do to prolong the life of your aid:
Treat your hearing aid as the valuable object it is: with care.
Keep it in its case in a cool, dry location where it cannot be reached by children or pets.
Never expose it to extreme temperatures or high humidity.
Do not wear your aid in the shower or swimming, or when using a hair dryer, hair spray, or other sprays.
Do not wear your hearing aid during x-ray, MR scans, CT scans, short-wave diathermy, or similar radiation treatments. Some types of radiation can damage your hearing aid. Other types of radia­tion from, for example, room surveillance equip­ment, burglar alarms, and cellular telephones, are weaker and will not damage your hearing aid.
Widex hearing aids are not certified for use in mines or other areas with explosive gases.
Switch your hearing aid off when it is not in use. Should you not use it for a day or more, take out the battery to avoid battery leakage.
Always insert the battery as described on p. 10. If you feel the battery needs to be forced into the battery compartment, check to see if it is upside down.
Never try to open or repair
the hearing aid yourself
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There is only one way
Your hearing aid does not restore normal hearing, but it will help you to hear and understand what other people are saying – and to enjoy many other sounds. So, don’t give up. The learning process will take time, but millions of experienced users can testify that the results are worth the effort.
There are no tricks or short cuts by which you can obtain immediate and full benefit from your hear­ing aid. Only consistent and determined practice will give you the maximum results from your hearing aid.
It takes time getting used to “hearing” again and to having “something” in your ear. Your ear may even become a little sore at first, but that will pass.
The sooner you become accustomed to wearing the hearing aid every day and all day long, the sooner you will succeed.
Take the time and effort. Hearing more out of life is worth it!
Troubleshooting guide
Symptom Cause Possible remedy
Dead Not turned on Turn it on
Battery low / dead Replace battery.
Insert battery correctly
Poor battery contact
Clean battery contacts with a cotton bud
Blocked wax guard Clean/exchange
wax guard
The microphone is not activated
Press the battery cover briefly or turn the hearing aid off and on again
Inter­mittent sound
Battery contacts dirty
Clean contacts
On/off switch dirty Move on/off switch
several times
Not loud enough
Earwax blockage in your ear
See your ENT doctor
Change in hearing See your hearing
healthcare professional
Whistles Hearing aid loose Remove and
reinsert
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