User’s instructions
The AIKIA Series
AK-CIC
Completely-in-canal
The hearing aid and accessories shown in these
user’s instructions may not look the same as the
ones you have. We furthermore reserve the right to
make any changes considered necessary.
Hearing aids and their accessories
should not be disposed of with normal
household waste. Please consult your
national Widex distributor for advice on
how to dispose of your hearing aid.
2
Contents
Your new AIKIA hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
AIKIA (AK-CIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Battery type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . . . .12
Left/right identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Placing AIKIA in the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Possible settings when turning on your hearing aid . . . . . . . .15
Removing AIKIA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . . . . 17
Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Switching between the listening programs . . . . . . . . . . . . . 22
Keeping AIKIA clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The sound outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
The relief vent, short (cc) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The relief vent, full length . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
The microphone opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The CeruSTOP wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Changing the CeruSTOP wax guard . . . . . . . . . . . . . . . . . . . 34
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3
Your new AIKIA hearing aid
Thank you for choosing a Widex hearing aid. AIKIA
is a hearing aid that allows you to be part of the
process of tailoring the sound to your individual
hearing loss and lifestyle requirements.
4
We recommend that you read the entire booklet to
get full satisfaction from your new AIKIA hearing
aid.
We hope you will be pleased with your new
Widex hearing aid.
5
AIKIA (AK-CIC)
1. Microphone opening, where the sound
enters the hearing aid.
2. Battery drawer, which keeps the battery in
place.
3. On/off function, which is built into the
battery drawer. (also see page 12)
4. Sound outlet, through which the amplified
sound from the hearing aid reaches your ear.
5. Nail grip on the battery drawer for easy
opening.
6. Extraction cord, which makes it easy to
remove the hearing aid from the ear canal.
7. Relief v e n t (cc, s hor t) for aeration of the ear
canal.
8. Relief vent (full length) for aeration of the ear
canal.
6
Ask your hearing care professional to indicate below the type of vent used in your hearing aid.
full length short (cc)
7
The battery
Battery type
The recommended battery type for your AIKIA
hearing aid is:
Zinc Air battery type 10
To obtain replacement batteries, please consult
your hearing care professional. Please note the expiry date and the recommendations regarding disposal of used batteries on the battery pack. To ensure proper battery function, do not use batteries
past the expiry date. Because they are Zinc Air type
batteries, they need air to work. Therefore, do not
remove the adhesive tab until just before inserting
the battery in the hearing aid. Once the tab has
been removed, the battery will start functioning
after a few seconds. The battery life will depend on
a number of factors, such as the setting of your
hearing aid, how many hours you use it daily and
the listening environments in which you use it.
8
Inserting the battery
Before inserting a new battery in
your hearing aid, remember to remove the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other unwanted substance.
9
Use the nail grip to gently
swing the battery drawer outwards. When opening the
battery drawer, be careful not
to force it beyond the upright
position.
Place the battery in the drawer so that the small plus (+)
sign on the battery is facing in
the direction indicated by the
small plus (+) sign printed on
the round battery holder. If
the battery drawer does not
close easily, the battery is incorrectly inserted.
Always place the battery in
the actual battery drawer
as illustrated and not in the
open space inside the hearing aid.
10
Changing the battery
If you hear four rapid beep-tones while wearing
your hearing aid, it is an indication that the battery
is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another.
We recommend that you always have a spare battery with you.
For adjustment of the beep-tone level or disabling
of the function, please consult your hearing care
professional.
Never leave an exhausted battery in the hearing
aid. Exhausted batteries may leak, which could
damage the hearing aid. When changing batteries,
it is a good idea to hold the hearing aid over a table
or a carpet, in case you drop the hearing aid or battery.
11
Turning the hearing aid on and off
The battery drawer of your
AIKIA hearing aid also functions as the on/off switch.
The hearing aid is turned on
when a battery is inserted
correctly and the battery
drawer is completely closed.
The hearing aid is turned off
when the battery drawer is
open.
Please remember to switch
the hearing aid off when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.
12
Left/right identification
AIKIA AK-CIC shells are made in various colours;
they can be red for the right ear and blue for the left
ear, or they can both be beige, but have a red Widex logo (right ear) or a blue Widex logo (left ear).
13
Placing AIKIA in the ear
Before inserting the hearing
aid, you must place a battery
in the battery drawer and
close the battery drawer completely.
Hold your hearing aid by the
extraction cord with your
thumb and forefinger. Slowly
guide the hearing aid into
your ear canal until you feel
resistance. Let go of the extraction cord and use the tip
of your forefinger to gently
push the instrument into your
ear until it rests comfortably
in your canal.
To ease the final adjustments
it can be a help to pull the outer ear backwards and upwards with the opposite
hand.
14
Possible settings when turning
on your hearing aid
Your hearing aid can be set to start up in two different ways. In the standard start-up setting your
hearing aid may whistle slightly while you insert it
in the ear. An alternative is a setting where the
hearing aid actively suppresses whistling while it
is being inserted in the ear. Together with your
hearing care professional you can choose the startup setting that suits your needs best.
15
Removing AIKIA
Gently pull the extraction cord
with your thumb and forefinger. If it is difficult to loosen
the hearing aid, it may help to
try to move the hearing aid
gently from side to side while
pulling the extraction cord of
the hearing aid. It may also
help to pull the outer ear backwards and upwards
while applying a little pressure around the ear
opening with the opposite forefinger.
16
Automatic adjustment of
loudness
AIKIA adjusts loudness automatically in accordance with your sound environment. Several thousand times per second, AIKIA analyses the surroundings and tailors its sound accordingly. With
AIKIA you do not have to think about adjusting the
volume – it happens quite automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information, consult your hearing care professional.
17
Fine tuning loudness
Ordinarily, you cannot fine tune loudness in your
AIKIA hearing aid. The hearing aid is so tiny that
there is not space for a manual volume control, and
it is placed deeply in the ear canal, making it impossible to manipulate any such control.
However, if you use a remote control with your AIKIA hearing aid, the option of fine tuning loudness
becomes available. Each time you adjust the volume via your remote control, you will hear a beeptone. For help to determine whether you could
benefit from a remote control, please consult your
hearing care professional.
18
Listening programs
Ordinarily, your AIKIA hearing aid has one listening program. The hearing aid is so tiny that there is
not space for a program button, and it is placed
deeply in the ear canal, making it impossible to
manipulate any such button.
However, if you use a remote control with your AIKIA hearing aid, you can have two listening programs optimised for different listening situations.
Your hearing care professional can help you select
the programs that are of use to you. If your needs
change over time, the combination of listening programs can be changed. In these user’s instructions, the hearing care professional can list the listening programs that are available in your hearing
aid (see page 21). You can choose from the following programs:
19
AIKIA Master: This listening program is AIKIA’s
standard program. In the Master program all the
automatic functions of the hearing aid work to ensure audibilit y, speech intelligibility and comfort in
all listening situations.
Acclimatisation program: This listening program
has the same features as the Master program, but
provides slightly less amplification. The listening
program is ideal if this is your first hearing aid and
you want to become used to all the new sounds
gradually. *
Music: This listening program is ideal for listening
to music. *
TV: This listening program is ideal for listening to
the TV. *
*This program can be made available if you choose
to have a remote control for your hearing aid.
20
Listening program form
Program Chosen
programs:
1.
2.
Application:
21
Switching between the listening programs
If you have chosen to have a remote control for
your hearing aid, you will hear beep-tones each
time you switch to another program. The beeps tell
you which program you have chosen;
Program 1: One brief beep
Program 2: Two brief beeps
The number of different beeps depends on how
many programs you - together with your hearing
care professional - have chosen to have in your
hearing aid. The selected listening programs are
numbered 1-2.
If you – in consultation with your hearing care professional – decide on other combinations of programs later, these can be written on the blank
forms found at the back of these instructions.
22
Keeping AIKIA clean
Your AIKIA AK-CIC is a completely-in-canal instrument, which means it is worn in your ear canal.
It is very important for its per-
formance that you inspect
and clean the instrument dai-
ly. Clean your hearing aid dai-
ly with a soft cloth to keep it
dry and clean of residue, wax,
etc. Never wash your AIKIA
with water, cleaning solutions or other liquids.
When the hearing aid is not in use, it is a good idea
to leave the battery drawer open, so as to ventilate
the hearing aid and allow it to dry. We recommend
that every time you take the hearing aid out of your
ear, you inspect the sound outlet, the microphone
opening in the battery drawer and the relief vent
opening to ensure that no wax or the like has gathered there.
23
Below is an example of how the sound outlet, relief
vent and microphone opening can be positioned.
The hearing aid illustrated here is provided with a
short vent (cc). The positions can be slightly different on your hearing aid.
1. Sound outlet
2. Relief vent opening (cc, short)
3. Microphone opening
3.
24
1.
2.
Below is another example of how the sound outlet,
relief vent and microphone opening can be positioned. The hearing aid illustrated here is provided
with a full length vent. The positions can be slight-
ly different on your hearing aid.
1. Sound outlet
2. Relief vent outlet (full length)
3. Relief vent inlet (full length)
4. Microphone opening
4.
3.
25
1.
2.
Cleaning accessories
The following accessories are available for your
hearing aid. Ask your hearing care professional
which accessories you need for your hearing aid:
1. Bat tery magnet to facilitate insertion of the
battery into the battery drawer.
2. Wax removing tool for cleaning the full
length vent.
3. Wax removing tool with a long end for
cleaning the short (cc) vent and a short end
for cleaning the microphone opening.
4. Small brush for removal of earwax from the
area around the sound outlet.
5. Soft cloth for drying and cleaning the hearing
aid.
26
Contact your hearing care professional if you need
additional supplies of accessories.
7IDEX
27
The sound outlet
If wax has gathered
around the sound outlet,
this should be removed
with the small brush or
cloth. It is important that
the sound outlet is never
blocked.
Important: Do not insert anything into the sound
outlet as this could damage the hearing aid.
Your AIKIA hearing aid may be equipped with a
CeruSTOP wax guard to prevent earwax from
working its way into the sound canal. (See page
33).
28
The relief vent, short (cc)
The relief vent permits aeration
of the ear canal. If your hearing
aid has a short vent, the vent
does not go all the way through
the hearing aid.
If wax has accumulated in and/or around the relief
vent opening, it must be removed. Use the long
end of wax removing tool 3.
Open the battery drawer and remove the battery
so that it does not fall out when you turn the hearing aid. Turn the hearing aid upside down, so the
open battery drawer is facing downwards to allow
the earwax to come out this way. Clean any wax
from the vent as far as the long end of the wax removing tool can reach.
29
It is important for the performance of the hearing
aid that the relief vent is never blocked. Make it a
habit to clean the relief vent every day! In rare cases so much earwax can accumulate in the relief
vent that the sound of the hearing aid changes. In
that case you should see your hearing care professional.
30
The relief vent, full length
The relief vent permits aeration of the ear canal. If
your hearing aid has a full length vent, the vent
goes all the way through the hearing aid, from one
end to the other. If wax has accumulated in and/or
around the relie f vent opening , it must b e removed.
Use the long wax removing tool (tool 2).
Clean any wax from
the vent by passing
the wax removing
tool all the way
through the vent. It
is important for the
performance of the hearing aid that the relief vent
is never blocked. Make it a habit to clean the relief
vent every day! In rare cases so much earwax can
accumulate in the relief vent that the sound of the
hearing aid changes. In that case you should see
your hearing care professional.
31
The microphone
opening
Sometimes dirt may also
gather around the microphone opening on the
hearing aid front. Remove
this with the shorter end
of wax removing tool 3.
Open the battery drawer and remove the battery
so that it does not fall out when you turn the hearing aid. Turn the hearing aid so the open battery
drawer is facing downwards. Guide the wax removing tool through the microphone opening on
the battery drawer from the inside as illustrated.
Do not insert anything into the microphone itself.
32
The CeruSTOP wax guard
The CeruSTOP wax guard system consists of the
following parts:
1. Holder
2. Removal hook
3. Wax guard
CeruSTOP wax guards come
in a carrying case. The wax
guard is mounted on one end
of the holder.
33
Changing the CeruSTOP wax guard
Wipe away any visible wax from the shell of your
hearing aid. The used wax guard is in the stainless
steel bushing around the sound outlet. With the
holder perpendicular to the face of the bushing, insert the removal hook into the used wax guard so
that the shaft of the holder is touching the rim of
the wax guard, then slowly pull the wax guard
straight out. There is no need to dig or twist the
wax guard from the bushing.
1. Vent opening
2. Sound
outlet
3. Used wax
guard
34
Now turn the holder around
so that the used wax guard
is away from the instrument and the new one is in
position to be inserted into
your hearing aid.
Gently press the new wax
guard straight into the
opening of the sound outlet. Do not force the wax
guard into the sound outlet.
The outer ring of the wax
guard should sit flat on the
stainless steel bushing.
Then pull the holder
straight out. Do not twist
the tool. The new wax
guard will automatically
dismount from the holder
and remain in place.
35
After inserting the new
wax guard, discard the
holder with the used wax
guard attached to the removal hook. Never reuse a
wax guard.
The frequency with which the CeruSTOP wax
guard should be changed varies from one individual to another depending on, for example, the type
and amount of earwax produced.
The use of a CeruSTOP wax guard does not eliminate the need for daily cleaning procedures.
Warning: If the wax guard fits loosely, discard it
and insert another. If the wax guard becomes dislodged from the hearing aid while in the ear canal,
please contact your physician immediately. Do not
try to remove the wax guard from your ear canal
yourself.
If you have any questions regarding your wax
guard, please contact your hearing care professional.
36
Caring for your hearing aid
With proper care, your hearing aid will give you
years of reliable service. Here are some things you
can do to prolong the life of your hearing aid:
• Switch your hearing aid off when it is not in
use. Should you not use it for several days, take
out the battery to avoid battery leakage.
• Treat your hearing aid as the valuable object it
is: with care. When your hearing aid is not in
use, keep it in its case in a cool, dry location
where it cannot be reached by children or
pets.
• When not in use, do not expose your hearing
aid to extreme temperatures or high humidity.
• In environments with high humidity, a Widex
drying kit may be used daily to reduce the
amount of moisture inside the hearing aid. See
the instructions enclosed with the Widex drying kit.
37
• Do not wear your hearing aid in the shower or
swimming, or when using a hair dryer, hair
spray, or other sprays.
• Never try to open or repair the hearing aid your-
self.
• Do not wear your hearing aid during x-ray, MR
scans, CT scans, short-wave diathermy, or similar radiation treatments and never place your
hearing aid in a microwave oven. These are
some of the types of radiation that can damage
your hearing aid. Radiation from, for example,
room surveillance equipment, burglar alarms,
and cellular telephones, is weaker and will not
damage your hearing aid.
• Widex hearing aids are not certified for use in
mines or other areas with explosive gases.
38
Good advice
• The use of hearing aids increases the risk of ac-
cumulation of earwax. Contact your physician/
ENT doctor if you suspect that a plug of earwax
has accumulated in your ear. Earwax may not
only reduce your own hearing but also the effect of the hearing aid considerably. It is a good
idea to ask your physician to clean your ears a
couple of times a year.
• Please be sure to keep your hearing aid and its
accessories out of the reach of children, who
might place them in their mouths. Also keep
batteries out of children’s reach and discard
used batteries carefully. Do not change batteries in front of children and do not let them see
where you keep your supply.
• Never put a battery in your mouth for any rea-
son as you may risk swallowing it. In case of ingestion, contact your physician immediately.
• The hearing aid is made of modern non-aller-
genic materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or
around your ear or ear canal, contact your hearing care professional.
39
• Please be aware that the use of any type of
hearing aid/earmould may involve a slightly
increased risk of infection in the ear canal. An
infection can arise as a result of inadequate
ventilation of the ear. Therefore, we recommend that you take out your hearing aid/earmould at night to allow the ear canal to be ventilated. Make sure that you clean and inspect
your hearing aid/earmould as required. If an
infection occurs, you should disinfect your
hearing aid/earmould and seek medical advice. Contact your hearing care professional for
further advice on methods of disinfection. Do
not under any circumstances use alcohol, chlorine or similar substances to clean your hearing
aid/earmould.
40
Accessories
Remote control
- an alternative way of operating your hearing
aid
A remote control is an accessory for your hearing
aid. It allows you to adjust the volume or switch between the listening programs in your hearing aid.
You can choose between two different remote
control models: A basic model and an advanced
model. For help to determine whether you could
benefit from one of these remote control models,
please consult your hearing care professional.
41
In case of malfunction
The following pages include some quick advice to
follow if you experience problems. Before contacting your hearing care professional, please follow
the advice below:
If the hearing aid is dead, it could be because:
• The instrument is not turned on. Make sure the
battery is inserted correctly and the battery
drawer is closed correctly.
• The battery is dead or does not work. Insert a
new battery. Make sure the battery is inserted
correctly and that the battery drawer is closed
correctly.
• The sound outlet is blocked. Earwax is often the
cause of a blocked sound outlet. If the hearing
aid is equipped with a CeruSTOP wax guard,
change the wax guard. If the hearing aid is not
equipped with a wax guard, clean the sound
outlet of the hearing aid with the small brush.
See page 27. Do not insert anything into the
sound outlet as this could damage the hearing
aid. If you cannot clean the sound outlet completely, you should contact your hearing care
professional.
42
• The battery contacts are dirty. Contact your
hearing care professional to have the battery
contacts cleaned.
• The microphone opening is blocked. Wax or
dirt can block the microphone opening. Do not
insert anything into the microphone itself. Contact your hearing care professional.
If the hearing aid volume is not powerful
enough, it could be because:
• The sound outlet is blocked. Earwax is often the
cause of a blocked sound outlet. If the hearing
aid is equipped with a CeruSTOP wax guard,
change the wax guard. If the hearing aid is not
equipped with a wax guard, clean the sound
outlet of the hearing aid with the small brush.
See page 27. Do not insert anything into the
sound outlet as this could damage the hearing
aid. If you cannot clean the sound outlet completely, you should contact your hearing care
professional.
• Your ear canal is blocked by earwax. Contact
your ENT doctor to have your ear canal
cleaned.
43
If the hearing aid whistles continuously, it
could be because:
• The hearing aid is not correctly placed in your
ear canal. Take the hearing aid out and reinsert
it. It is important that the hearing aid is placed
correctly in your ear canal.
• Your ear canal is blocked by earwax. Contact
your ENT doctor to have your ear canal
cleaned.
• The hearing aid shell fit is too loose. Contact
your hearing care professional.
If the hearing aid is uncomfortable to wear, it
could be because:
• The hearing aid is not placed correctly in your
ear canal. Consult your hearing care professional for advice on how to place the hearing
aid correctly in your ear canal.
• The hearing aid shell has a poor physical fit.
Contact your hearing care professional.
44
• Your outer ear or ear canal is sore. It is impor-
tant for first-time users to only wear the hearing
aid for short periods of time at the beginning.
The skin in the ear canal is very thin and may
swell a little because of the pressure from the
hearing aid. Take 2-3 weeks to gradually get
used to the hearing aid. If the soreness continues, contact your hearing care professional.
If the hearing aid performs intermittently, it
could be because:
• The battery contacts are dirty. Contact your
hearing care professional to have the battery
contacts cleaned.
45
Listening program form
Program Chosen
programs:
1.
2.
Application:
46
Listening program form
Program Chosen
programs:
1.
2.
Application:
47
¡9 514 0077 001:¤ ¡#01v¤
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9 514 0077 001 #01
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