White Mountain VFP24FP21LN-1, VFP24FP7 Series, VFP24FP22LN-1, VFP24FP23LN-1, VFP24FP20LP-1 Installation Instructions And Owner's Manual

INSTALLATION INSTRUCTIONS

AND

OWNER'S MANUAL

The Vail Vent-Free Gas Fireplaces

This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.

This appliance is only for use with the type of gas in­dicated on the rating plate. This appliance is not con­vertible for use with other gases.

UNVENTED GAS FIREPLACE

HYDRAULIC THERMOSTAT

MODELS:

VFP24FP2(0,1,2,3)L(N,P)-1

MILLIVOLT MODELS:

VFP24FP3(0,1,2,3)L(N,P)-1

VFP24FP3(0,1,2,3)L10(N,P)-1 (10,000 BTU UNIT)

INTERMITTENT PILOT MODELS:

VFP24FP7(0,1,2,3)L(N,P)-1

VFP24FP7(0,1,2,3)L10(N,P)-1 (10,000 BTU UNIT)

WARNING: If the information in these instructions

are not followed exactly, a re or explosion may

result causing property damage, personal injury or
loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any
other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use
any phone in your building.

• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.

• If you cannot reach your gas supplier, call the

re department.

— Installation and service must be performed by a

qualied installer, service agency or the gas sup­plier.

Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.

This is an unvented gas-red heater. It uses air (oxy­gen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to page 6.

WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.

WATER VAPOR: A BY-PRODUCT OF UNVENTED
ROOM HEATERS
Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one
ounce (30ml) of water for every 1,000 BTU's (.3KW's)
of gas input per hour. Refer to page 6.

Page 1

TABLE OF CONTENTS

SECTION PAGE

IMPORTANT SAFETY INFORMATION ....................................................................3

SAFETY INFORMATION FOR USERS OF LP-GAS ...............................................4

INTRODUCTION ......................................................................................................5

SPECIFICATIONS ...................................................................................................6

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS ..................6

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR ...............6-7

GAS SUPPLY ...........................................................................................................8

CLEARANCES .........................................................................................................9

COMBUSTIBLE MATERIAL .....................................................................................9

INSTALLATION OF FIREPLACE INTO MANTEL ..................................................10

BUILT-IN FIREPLACE INSTALLATION ..................................................................11

PLACEMENT OF GLOWING EMBERS (ROCK WOOL) .......................................12

OPERATION INSTRUCTIONS/FLAME APPEARANCE ........................................ 12

MILLIVOLT CONTROL LIGHTING INSTRUCTIONS .............................................13

10,000 BTU MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS ............14

HYDRAULIC THERMOSTAT MODELS LIGHTING INSTRUCTIONS ...................15

INTERMITTENT PILOT LIGHTING INSTRUCTIONS ............................................16

LOG PLACEMENT .................................................................................................17

PILOT FLAME CHARACTERISTICS ................................................................18-20

MAIN BURNER AND THERMOSTAT OPERATION ...............................................20

MILLIVOLT WIRING ...............................................................................................21

MILLIVOLT TROUBLESHOOTING ........................................................................22

INTERMITTANT CONTROL SYSTEM OPERATING INSTRUCTIONS ................. 23

INTERMITTANT CONTROL SYSTEM WIRING DIAGRAM ...................................24

INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING ........................25-27

PARTS LIST ......................................................................................................28-29

PARTS VIEW .........................................................................................................30

OPTIONAL BRICK LINER INSTALLATION INSTRUCTIONS ...............................31

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS .................................32-35

PARTS LIST AND PARTS VIEW FOR OPTIONAL TRIM KITS .............................36

MASTER PARTS DISTRIBUTOR LIST ..................................................................37

HOW TO ORDER REPAIR PARTS ........................................................................37

APPLIANCE SERVICE HISTORY ....................................................................38-39

WARRANTY ...........................................................................................................40

30411-9-0714Page 2

IMPORTANT SAFETY INFORMATION

THIS IS A HEATING APPLIANCE

DANGER: Indicates a hazardous situation which, if not avoided, will

result in death or serious injury.

WARNING: Indicates a hazardous situation which, if not avoided,

could result in death or serious injury.

CAUTION: Indicates a hazardous situation which, if not avoided,

could result in minor or moderate injury.

NOTICE: Addresses practices not related to personal injury.

• An unvented room heater having an input rating of more than
6,000 Btu per hour shall not be installed in a bathroom

• An unvented room heater having an input rating of more than 10,000
Btu per hour shall not be installed in a bedroom or bathroom.

• Due to high temperatures, the appliance should be located out of

trafc and away from furniture and draperies.

• Children and adults should be alerted to the hazard of high surface
temperature and should stay away to avoid burns or clothing
ignition.

• Young children should be carefully supervised when they are in
the same room with the appliance.

• Do not place clothing or other ammable material on or near the

appliance.

• Avoid the use of scented air fresheners (plug in type air
fresheners, etc. ) while the log set is in operation. Air fresheners
produce a residue in the air similar to candles and may produce
a soot like substance.

• Avoid the use of scented or decorative candles while the log
set is in operation. Candles produce a residue in the air that
creates a soot like substance. Burning candles while the log

set is operating magnies the problem. It should be noted that

candles, in general, produce soot. The amount of time burned
and the quantity of candles burned will determine the amount
of soot produced and deposited.

• Installation and repair should be done by a QUALIFIED SERVICE
PERSON. This appliance should be inspected before use and at
least annually by a professional service person. More frequent
cleaning may be required due to excessive lint from carpeting,
bedding materials, etc. It is imperative that control compartments,
burners and circulating air passageways of the appliance be
kept clean.

• DO NOT use this room heater if any part has been under water.

Immediately call a qualied service technician to inspect the

room heater and to replace any part of the control system and
any gas control which has been under water.

• You must operate heater with replace screen in place.

• Do not place trash, logs or other articles on the log set during
operation.

• During manufacturing, fabricating and shipping, various

components of this appliance are treated with certain oils, lms

or bonding agents. These bonding agents are not harmful but
may produce annoying smoke and smells as they are burned
off during initial operation of the appliance. This is a normal
temporary occurrence. A window should be opened during the
initial bake out period.

• Correct installation of the ceramic ber logs, proper location of

the heater and annual cleaning are necessary to avoid potential
problems with sooting. Sooting, resulting from improper
installation or operation, can settle on surfaces outside the

replace. See instructions for proper installation.

• WARNING: Do not allow fans to blow directly into the

replace. Avoid any drafts that alter burner ame patterns.

• WARNING: Do not use a blower insert, heat exchanger insert
or other accessory not approved for use with this heater.

• WARNING! This replace needs fresh air for ventilation to

run properly. This replace has an ODS (oxygen depletion

sensor) which will shut down the heater if adequate fresh air is
not available. See troubleshooting section in the instructions.

• WARNING: DO NOT operate this appliance unless all
components including logs, burners, and controls are in good
working condition. Never operate this appliance if any log or
twig is broken, or out of their intended position. Refer to the
Log set placement instructions for correct log and twig
positioning.
Replacement components are available through your local
dealer as indicated in the How to Order Repair Parts section of
the appliance manual.

• Keep appliance area clear and free from combustible materials,

gasoline and other ammable vapors and liquids.

• WARNING: Failure to keep the primary air opening(s) of the
burner(s) clean may result in sooting and property damage.

WARNING

When used without adequate combustion and ventilation air,
heater may give off CARBON MONOXIDE, an odorless, poison­ous gas.

Do not install heater until all necessary provisions are
made for combustion and ventilation air. Consult the writ­ten instructions provided with the heater for information
concerning combustion and ventilation air. In the absence
of instructions, refer to the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation, or
applicable local codes.

This heater is equipped with a PILOT LIGHT SAFETY SYS­TEM designed to turn off the heater if not enough fresh air
is available.

DO NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!

If heater shuts off, do not relight until you provide fresh air.

If heater keeps shutting off, have it serviced. Keep burner and
control compartment clean.

CARBON MONOXIDE POISONING MAY LEAD TO DEATH.

Early signs of carbon monoxide poisoning resemble the u,

with headache, dizziness and/or nausea. If you have these
signs, heater may not be working properly. Get fresh air at
once! Have heater serviced.

Some people — pregnant women, persons with heart or lung

disease, anemia, those under the inuence of alcohol , those

at high altitudes — are more affected by carbon monoxide
than others.

The pilot light safety system senses the depletion of oxygen
at its location. If this heater is installed in a structure having a
high vertical dimension, the possibility exists that the oxygen
supply at the higher levels will be less than that at the heater.
In this type of application, a fan to circulate the structure air will
minimize this effect. The use of this fan will also improve the
comfort level in the structure. When a fan is used to circulate

air, it should be located so that the air ow is not directed at

the burner.

30411-9-0714 Page 3

SAFETY INFORMATION FOR USERS OF LP-GAS

Propane (LP-Gas) is a ammable gas which can cause res

and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions
which can protect both you and your family from an accident.
Read them carefully now, then review them point by point with
the members of your household. Someday when there may not
be a minute to lose, everyone’s safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.

LP-GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas

because of the odorant put in the LP-Gas.

That's your signal to go into immediate action!

• Do not operate electric switches, light matches, use your phone.
Do not do anything that could ignite the gas.

• Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.

• Close all gas tank or cylinder supply valves.

• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until

reghters declare them to be safe.

• Use your neighbor’s phone and call a trained LP-Gas service

person and the re department. Even though you may not

continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.

• Finally, let the service man and reghters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.

NO ODOR DETECTED - ODOR FADE

Some people cannot smell well. Some people cannot smell

the odor of the chemical put into the gas. You must nd out if

you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor or
their minds are on something else. Thinking about smelling a gas
odor can make it easier to smell.

The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the

movement of the gas through soil can lter the odorant. Odorants in

LP-Gas also are subject to oxidation. This fading can occur if there
is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That will
take some of the odorant out of the gas, reducing its odor intensity.

LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.

SOME POINTS TO REMEMBER

• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it to

nd out what the propane odor smells like. If you suspect that

your LP-Gas has a weak or abnormal odor, call your LP-Gas
Dealer.

• If you are not qualied, do not light pilot lights, perform service,

or make adjustments to appliances on the LP-Gas system. If

you are qualied, consciously think about the odor of LP-Gas

prior to and while lighting pilot lights or performing service or
making adjustments.

• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the odor
if there has been a leak of LP-Gas.

• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or

reinstalled old tanks, if they are lled and allowed to set too
long before relling. Cylinders and tanks which have been out

of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question

about the gas odor, call your LP-gas dealer. A periodic
sniff test of the LP-gas is a good safety measure under
any condition.

• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.

• If you experience a complete “gas out,” (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air

through openings such as pilot light orices. If this occurs, some

new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your con­tainer is under vapor pressure by turning it off at the container

before it goes completely empty or having it relled before it is

completely empty.

30411-9-0714Page 4

INTRODUCTION

Instructions to Installer

1. Installer must leave instruction manual with owner after
installation.

2. Installer must have owner ll out and mail warranty card supplied

with unvented room heater.

3. Installer should show owner how to start and operate unvented
room heater.

Always consult your local Building Department regarding regula­tions, codes or ordinances which apply to the installation of an
unvented room heater.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from

the manufacturer.
This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other gases.

Well Head Gas Installations

Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating value.
Contact the manufacturer or your gas company before changing

spud/orice size.

WARNING

ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN
BE DANGEROUS.

Improper installation or use of the heater can cause seri-

ous injury or death from re, burns, explosion or carbon

monoxide poisoning.

Operation

This unvented replace requires no outside venting. This unvented
replace is designed for vent-free operation with ue damper closed.

State and local codes in some areas prohibit the use of unvented

replace.

Millivolt Controls

The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
test point (Use test point “A” closest to control knob). After taking

pressure reading, be sure and turn captured screw clockwise rmly

to re-seal. Do not over torque. Check for gas leaks.

Millivolt System,

When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve. After
30 seconds to 1 minute time period you can release the gas control

knob and the pilot will stay ON. Allow your pilot ame to operate

an additional one to two minutes before you turn the gas control
knob from the PILOT position to the ON position. This time period

allows the millivolts (electrical current) to build-up to a sufcient

level allowing the gas control to operate properly.

WARNING

This appliance is equipped for (natural gas or propane) gas. Field
conversion is not permitted.

General Information

This series is design certied in accordance with American National

Standard Z21.11.2 by the Canadian Standards Association as an
Unvented Room Heater and should be installed according to these
instructions.

Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.

Important

All correspondence should refer to complete Model Number, Serial
Number and type of gas.

Attention: During initial use of log you will detect an odor as
the log is cured. Also, during the curing process the ceramic

log will burn with a yellow ame.

Notice: During initial ring of this unit, its paint will bake out, and

smoke will occur. To prevent triggering of smoke alarms, ventilate
the room in which the unit is installed.

Installation on Rugs and Tile

If this appliance is installed directly on carpeting, tile or other

combustible material other than wood ooring the appliance shall

be installed on a metal or wood panel extending the full width and
depth of the appliance.

The base referred to above does not mean the re-proof base as

used on wood stoves. The protection is for rugs that are extremely
thick and light colored tile.

Solid-fuels shall not be burned in a masonry or UL 127 factory-

built replace in which an unvented room heater is installed.

Qualied Installing Agency

Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be per-

formed only by a qualied agency. The term "qualied agency" means
any individual, rm, corporation or company which either in person

or through a representative is engaged in and is responsible for (a)
the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.

State of Massachusetts: The installation must be made by a
licensed plumber or gas tter in the Commonwealth of Mas­sachusetts.

Sellers of unvented propane or natural gas-red supplemental

room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
In the State of Massachusetts, unvented propane and natural

gas-red space heaters shall be prohibited in bedrooms and

bathrooms.

The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*

*Available from the American National Standards Institute, Inc. 1430
Broadway, New York, N.Y. 10018.

High Altitudes

For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before

changing spud/orice size.

WARNING

Failure to keep the primary air opening(s) of the burner(s)
clean may result in sooting and property damage.

30411-9-0714 Page 5

SPECIFICATIONS

Model

Input Max. 20,000 20,000 10,000

Input Min. 14,000 10,000 10,000

Fireplace Dimensions

Height 26 3/8" 26 3/8" 26 3/8"

Depth 10 7/8" 10 7/8" 10 7/8"

Front Width 22 5/8" 22 5/8" 22 5/8"

Rear Width 17 1/4" 17 1/4" 17 1/4"

Gas Inlet 3/8" 3/8" 3/8"

* Indicates optional accessories that may be installed.

VFP24FP3*L
VFP24FP7*L

VFP24FP2*L VFP24FP3*L10

Accessories

FBB6 Automatic Blower

VPP1A-22 Aged Brick Liner

VFF24BR-1 Brass Trim Kit

VFF24SS-1 Stainless Steel Trim Kit

VFF24HP-1 Hammered Pewter Trim Kit

Accessories for Millivolt and Intermittant Models Only

FRBC Battery Operated Remote Control

FRBTC Battery Operated Remote Control w/Thermostat

FREC Electric Remote Control

FWS Wall Switch

TMV Wall Thermostat, Millivolt - Reed Switch

TRW Wireless Remote Wall Thermostat

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one ounce (30ml) of water for every
1,000 BTU's (.3KW's) of gas input per hour. .

Unvented room heaters are recommended as supplemental heat (a
room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.

The following steps will help insure that water vapor does not
become a problem.

1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.

2. If high humidity is experienced, a dehumidier may be used to

help lower the water vapor content of the air.

3. Do not use an unvented room heater as the primary heat
source.

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR

This heater shall not be installed in a conned space or unusu­ally tight construction unless provisions are provided for adequate
combustion and ventilation air.

A conned space is an area with volume less than 50 cubic feet per

1,000 Btuh of the combined input rates of all appliances drawing
combustion air from that space. Small areas such as equipment

rooms are conned spaces. Furnaces installed in a conned space

which supply heated air to areas outside the space must draw return
air from outside the space through tightly sealed return air ducts. A
conned space must have 2 openings into the space for combus­tion air. One opening must be within 12 inches of the ceiling and

the other must be within 12 inches of the oor. The required sizing

of these openings is determined by whether inside or outside air is
used to support combustion, the method by which the air is brought
to the space (vertical or horizontal duct) and by the total input rate
of all appliances in the space.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is dened as construction

where:

a. Walls and ceilings exposed to the outside atmosphere have

a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and

b. Weatherstripping has been added on openable windows and

doors, and

c. Caulking or sealants are applied to areas such as joints

around window and door frames, between sole plates and

oors, between wall-ceiling joints, between wall panels, at

penetrations for plumbing, electrical, and gas lines, and at
other openings.

If your home meets all of the three criteria above, you must provide

additional fresh air. See “Ventilation Air From Outdoors,” page

7.

Determining if You Have a Conned or Unconned Space

Use this worksheet to determine if you have a conned or unconned

space.

Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height = cu. ft. (volume of

space)

Example: Space size 16 ft. (length) x 10 ft. (width) x 8 ft. (ceiling

height) = 1,280 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills

or openings, add the volume of these rooms to the total volume
of the space.

2. Divide the space volume by 50 cubic feet to determine the
maximum BTU/Hr the space can support.

(volume of space) ÷ 50 cu. ft. = (maximum

BTU/Hr the space can support)

Example: 1,280 cu. ft. (volume of space) ÷ 50 cu. ft. = 25.6 or

25,600 (maximum BTU/Hr the space can support)

30411-9-0714Page 6

3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater BTU/Hr
Gas water heater BTU/Hr
Gas furnace BTU/Hr
Vented gas heater BTU/Hr
Gas replace logs BTU/Hr
Other gas appliances* + BTU/Hr
Total = BTU/Hr

Example: Vented gas heater 20,000 BTU/Hr
Vent-free heater + 18,000 BTU/Hr
Total = 38,000 BTU/Hr
*Do not include direct-vent gas appliances. Direct vent draws
combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum BTU/Hr the space can support with the

actual amount of BTU/Hr used.
BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)
Example:
25,600 BTU/Hr (maximum the space can support)
38,000 BTU/Hr (actual amount of BTU/Hr used)

WARNING

If the area in which the heater may be operated is smaller than that

dened as an unconned space or if the building is of unusually

tight construction, provide adequate combustion and ventilation air
by one of the methods described in the National Fuel Gas Code,
ANSI Z223.1, Section 5.3 or applicable local codes.

The space in the above example is a conned space because the

actual BTU/Hr used is more than the maximum BTU/HR the space
can support. You must provide additional fresh air. Your options
are as follows:
A. Rework worksheet, adding the space of an adjoining room. If

the extra space provides an unconned space, remove door

to adjoining room or add ventilation grills between rooms. See
Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See Ventilation Air From

Outdoors.

C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room

unconned.

If the actual BTU/Hr used is less than the maximum BTU/Hr the

space can support, the space is an unconned space. You will need

no additional fresh air ventilation.

WARNING

You must provide additional ventilation air in a conned

space.

Figure 1

WARNING

Rework worksheet, adding the space of the adjoining

unconned space. The combined spaces must have enough

fresh air to supply all appliances in both spaces.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and

one with 12" of the oor. Connect these items directly to the outdoors

or spaces open to the outdoors. These spaces include attics and
crawl spaces. In most cases for direct communication with the
outdoors or direct communication through a vertical duct a free
area opening of one square inch per 4,000 BTU/HR of heater input
rating for each grill. If a horizontal duct is used, a grill free area or
duct opening shall have a free area opening of one square inch per
2,000 BTU/HR for each grill. Follow the National Fuel Code NFPA
54/ANSI Z223.1, Section 5.3 Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.

VENTILATION AIR
Ventilation Air From Inside Building

This fresh air would come from an adjoining unconned space. When
ventilating to an adjoining unconned space, you must provide two

permanent openings: one within 12" of the ceiling and one within

12" of the oor on the wall connecting the two spaces (see options

1 and 2, Figure 1). You can also remove door into adjoining room
(see option 3, Figure 1). Each ventilation grill or opening shall have
a minimum free area of one square inch per 1,000 BTU/HR of the

total input rating of the gas equipment in the conned space.

30411-9-0714 Page 7

Figure 2

GAS SUPPLY

Check all local codes for requirements, especially for the size and
type of gas supply line required.

Recommended Gas Pipe Diameter

Pipe Length Schedule 40 Pipe

Inside Diameter

Nat. L.P. Nat. L.P.

0-10 feet

0-3 meters

10-40 feet

4-12 meters

40-100 feet

13-30 meters

100-150 feet

31-46 meters

NOTICE: Never use plastic pipe. Check to conrm whether your

local codes allow copper tubing or galvanized.
NOTICE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.

Installing a New Main Gas Cock

Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the unit.
Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant

to the action of liqueed petroleum gases. The gas lines must be

checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.

Never use an exposed ame to check for leaks. Appliance must

be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!

A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing

and Fittings

— ANS Z21.45 Assembled Flexible Appliance Connectors of Other

Than All-Metal Construction
The above connectors may be used if acceptable by the author­ity having jurisdiction. The state of Massachusetts requires that a

exible appliance connector cannot exceed three feet in length.

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

Tubing, Type L

Outside Diameter

1/2”

12.7mm

5/8”

15.9mm

3/4”

19mm

7/8”

22.2mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

Pressure Testing of the Gas Supply System

1. To check the inlet pressure to the gas valve, a 1/8" (3mm) N.P.T.
plugged tapping, accessible for test gauge connection, must
be placed immediately upstream of the gas supply connection
to the appliance.

2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).

3. The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa).

Figure 3

Attention! If one of the above procedures results in pressures in

excess of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve,
it will result in a hazardous condition.

Checking Manifold Pressure
Millivolt and Intermittant Models Natural gas will have a manifold

pressure of approximately 3.5" w.c. (.871kPa) for maximum input or

1.7" w.c. (.423kPa) for minimum input at the pressure regulator outlet

with the inlet pressure to the pressure regulator from a minimum
of 5.0" w.c. (1.120kPa) for the purpose of input adjustment to a
maximum of 10.5" w.c. (2.614kPa).

Hydraulic Thermostat Models Natural gas will have a manifold
pressure of approximately 6.0" w.c. (1.49kPa) at the pressure
regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 7.0" w.c. (1.74kPa) for the purpose of input
adjustment to a maximum of 10.5" w.c. (2.615kPa).

Millivolt and Intermittant Models Propane gas will have a manifold
pressure approximately 10.0"w.c. (2.49kPa) for maximum input or

6.3"w.c. (1.568kPa) for minimum input at the pressure regulator outlet

with the inlet pressure to the pressure regulator from a minimum
of 11.0"w.c. (2.739kPa) for the purpose of input adjustment to a
maximum of 13.0"w.c. (3.237kPa).

Hydraulic Thermostat Models Propane gas will have a manifold
pressure approximately 10.0"w.c. (2.49kPa) at the pressure regulator
outlet with the inlet pressure to the pressure regulator from a minimum
of 11.0"w.c. (2.739kPa) for the purpose of input adjustment to a
maximum of 13.0"w.c. (3.237kPa).

30411-9-0714Page 8

CLEARANCES

Minimum Wall and Ceiling Clearances

30”

(762mm)

4”

(101mm)

Figure 4
This fireplace can be installed with zero clearance to
combustible material.

When facing the front of the appliance the minimum clearances to
combustible construction (material) are the following:

1. Clearances from the right side or left side of the replace opening

to any combustible wall or material should not be less than 4
inches.

2. Clearances from the top of the replace opening to the ceiling

should not be less than 30 inches.

Mantel Clearances for Built-in Installation

Figure 5

COMBUSTIBLE MATERIAL

Do not attach combustible material to the mantel of your replace.
This is a re hazard.

No greeting cards, stockings or ornamentation of any type should be

placed on or attached to the replace. This is a heating appliance.
The ow of heat can ignite combustibles.

Figure 6

30411-9-0714 Page 9

Figure 7

INSTALLATION OF FIREPLACE INTO MANTEL

1. Position base approximately 5" from wall surface.

2. Attach nailing ange to replace top with two 10 x 1/2" screws.

3. Place replace on top of base.

4. Gas line connections must be made at this time. When facing

the replace the gas supply will enter on right-hand side. See

"Gas Supply" Page 8.

5. Place right mantel side against base. Insert dowels in breastboard

into right mantel side. Breastboard will rest on replace
top and in front of nailing ange.
Attention: Placing the breastboard in front of nailing ange will
secure the replace.

6. Place left mantel side against base. Insert dowels in breastboard

into left mantel side.

7. Use four pre-drilled screw holes on back of breastboard to

secure breastboard to mantel sides with four Phillips wood
screws.

8. Place mantel top onto mantel.

9. Installation of replace into mantel is completed.

Installation of Trim

1. Lower bottom louver.

2. Remove screen from replace.

3. Remove top louver from replace (two Phillips screws).

4. Attach right and lift trim to replace. Use two Phillips screws

for each side.

5. Attach trim top to replace with two Phillips screws.

6. Reattach top louver to replace using two Phillips screws.

7. Reattach screen to replace.

8. Raise bottom louver.

Installing Fireplace in Mantel

Figure 9

Figure 8

30411-9-0714Page 10

BUILT-IN FIREPLACE INSTALLATION

FLUSH

INSTALLATION

PROJECTED

INSTALLATION

1” TO 6” FROM BACK
25mm TO 152mm
ELECTRICAL
RECEPTACLE

26 3/4”

(680mm)

4” (102mm)

GAS SUPPLY

23 1/4” (591mm)

11 1/4”
(286mm)

(495mm)

Built-In Fireplace Installation

Built-in installation of this replace involves installing replace into
a framed-in enclosure. This makes the front of replace ush with
wall. If installing a mantel above the replace, you must follow the

clearances shown in Figure 5, page 9. Follow the instructions below

to install the replace in this manner.

Frame in rough opening. Use dimensions shown in Figure 10 for a
conventional rough opening. Use dimensions shown in Figure 11

for corner rough opening. Be sure to provide gas line for replace

and electrical power for FBB6 optional blower assembly.

1. Attach two nailing anges to rebox sides with two 10 x 1/2"

screws for each nailing ange.

2. Gas line connections must be made at this time. When facing

the appliance the gas supply will enter on right-hand side. See
"Gas Supply" Page 8.

3. Insert replace into enclosure.

4. Attach nailing anges to framing with a screw or nail.

5. Finished wall surface will be ush to the leading edge of replace

top and sides.

6. Installation of built-in replace is completed.

Installation of Trim

1. Lower bottom louver.

2. Remove screen from replace.

3. Remove top louver from replace.

4. Attach right and lift trim to replace. Use two Phillips screws

for each side.

5. Attach trim top to replace with two Phillips screws.

6. Reattach top louver to replace using two Phillips screws.

7. Reattach screen to replace.

8. Raise bottom louver.

Rough Opening for Installing in Corner

27 9/16" (700mm)

23 "(584mm)

39 "(991mm)

Figure 11

19 1/2"

Rough Opening for Installing in Wall

Figure 10

Figure 12

30411-9-0714 Page 11

PLACEMENT OF GLOWING EMBERS (ROCK WOOL)

Provided with the log set is a small bag of glowing embers (rock

wool) to be placed between logs on the at metal surface of the

burner.

Placement of the embers (rock wool) is very individual and light
coverage of the areas indicated will provide your best effects. We
recommend separation of the rock wool by hand and make your

coverage as light and uffy as possible.

Place just enough embers (rock wool) on the burner to obtain the

glow and a gold yellow ame.

A thin layer of rock wool should be placed under open space
between the right and left middle logs.

Do not place rock wool over large ports in rear portion of burner.

Do not place rock wool in the area of the pilot assembly.

OPERATION INSTRUCTIONS/FLAME APPEARANCE

Flames from the pilot (rear right back side of the pan burner) as

well as the main ame should be visually checked as the log set

is installed.

In normal operation at full rate after 10 to 15 minutes, the ame
appearance should be sets of yellow ames.

NOTICE: all ames will be random by design, ame height will go

up and down.

Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this

area. Excess ember material causes the yellow ame to become

orange and stringy. Apply just enough to obtain slow glow and a

gold, yellow ame.

Avoid any drafts that alter burner ame patterns. Do not allow fans to
blow directly into replace. Do not place a blower inside the burner
area of the rebox. Ceiling fans may create drafts that alter ame

patterns. Sooting and improper burning will result.

During manufacturing, fabricating and shipping, various components

of this appliance are treated with certain oils, lms or bonding agents.

These chemicals are not harmful, but may produce smoke and
smells as they burn off during the initial operation of the appliance,
possibly causing headaches or eye or lung irritation. This is a normal
and temporary occurrence.

The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.

This appliance must not be used with glass doors in the closed
position. This can lead to pilot outages and severe sooting outside

the replace.

Replacement of loose material (glowing embers) must be purchased
from Empire Comfort Systems, Inc. Application of excess loose
material (glowing embers) may adversely affect performance of
the heater.

WARNING

All previously applied loose material must be removed prior to
reapplication.

Refer to Parts List, Pages 28 - 29 to order loose material (rock wool).

Replacement Loose Material (Glowing Embers)

15998 Supplied Rock Wool

PE-20-1 Optional Platinum Bright Embers Kit

NOTICE: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.

PERIODIC CLEANING – Refer to parts diagram for location of
items discussed below.

• Do not use cleaning uid to clean logs or any part of heater.

• Logs - brush with soft bristle brush or vacuum with brush
attachment.

• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate. Don’t remove ceramic media
from inside burner box.

• Inspect and clean burner air intake hole. Remove lint or particles
with brush. Failure to keep air intake hole clean will result in
sooting and poor combustion.

ANNUAL CLEANING/INSPECTION – Refer to parts diagram for
location of items discussed below.

• Inspect and clean burner air intake hole. Remove lint or particles
with vacuum or brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.

• Inspect and clean all burner ports.

• Inspect ODS pilot for operation and accumulation of lint at air
intake holes.

• Verify ame pattern and log placement for proper operation.

• Verify smooth and responsive ignition of main burner.

• Check level of ceramic media in burner. Burner should be full,
up to the level of openings in burner top.

30411-9-0714Page 12

GAS CONTROL KNOB

REMOTE
OFF
ON

GAS CONTROL KNOB

SHOWN IN "OFF" POSITION.

THERMOCOUPLE
(NATURAL)

ELECTRODE

PILOT

THERMOPILE

REMOTE
OFF
ON

THERMOCOUPLE
(LPG)

MILLIVOLT CONTROL LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a re or explosion may

result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by

hand. When lighting the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around the appliance area

for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch;
do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the re

department.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information label.

2. Open bottom louver assembly.

3. Set REMOTE/OFF/ON switch to
"OFF."

4. Turn off all electric power to the
appliance (if applicable).

5. Push in gas control knob slightly
and turn clockwise to
"OFF." NOTE: Knob cannot be
turned from "PILOT" to "OFF" un­less knob is pushed in slightly. Do not force.

6. Wait ten minutes to clear out any gas. Then

smell for gas, including near the oor. If you

smell gas, STOP! Follow "B" in the safety
information above. If you do not
smell gas, go to the next step.

7. Find pilot - Follow metal tube from
gas control. The pilot is behind
the burner on the right side.

GAS CONTROL KNOB

SHOWN IN "OFF" POSITION.

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in or

turn by hand, don't try to repair it; call a qualied service

technician. Force or attempted repair may result in a

re or explosion.

D. Do not use this appliance if any part has been under

water. Immediately call a qualied service technician

to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

8. Turn gas control knob counterclockwise to
"PILOT."

9. Push in control knob all the way and hold in. Repeatedly push
the Piezo Ignitor Button until the pilot is lit. Continue to hold
the control knob in for about one minute after the pilot is lit.
Release knob, and it will pop back up. Pilot should remain lit.
If it goes out, repeat steps 5 through 9.

• If knob does not pop up when released, STOP and IM-

MEDIATELY call a qualied service technician or gas

supplier.

• If the pilot will not stay lit after several tries, turn the gas

control knob to "OFF" and call your service technician or
gas supplier.

10. Turn gas control knob counterclockwise to "ON."

11. Set REMOTE/OFF/ON switch to desired setting.

12. Turn on all electric power to the appliance (if applicable).

13. Close bottom louver assembly.

1. Open bottom louver assembly (if applicable).

2. Set REMOTE/OFF/ON switch to OFF.

3. Turn off all electric power to the appliance if service is to be

TO TURN OFF GAS TO APPLIANCE

performed (if applicable).

30411-9-0714 Page 13

4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.

5. Close bottom louver assembly (if applicable).

GAS CONTROL KNOB

REMOTE
OFF
ON

GAS CONTROL KNOB

SHOWN IN "OFF" POSITION.

THERMOCOUPLE
(NATURAL)

ELECTRODE

PILOT

THERMOPILE

REMOTE
OFF
ON

THERMOCOUPLE
(LPG)

10,000 BTU MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a re or explosion may

result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area

for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch;
Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the re

department.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Open bottom louver assembly,
(if applicable).

3. Set REMOTE/OFF/ON switch
to "OFF."

4. Turn off all electric power to
the appliance (if applicable).

5. Push in gas control knob

GAS CONTROL KNOB

SHOWNIN "OFF" POSITION.

slightly and turn clockwise

to "OFF."

6. Wait ten minutes to clear out any gas.
Then smell for gas, including near the

oor. If you smell gas, STOP!

Follow "B" in the safety infor­mation above. If you do not
smell gas, go to the next step.

7. Find pilot - Follow metal tube
from gas control. The pilot is
located next to the burner, near
the right side.

8. Turn gas control knob counter-

OFF

PILOT

ON

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in or

turn by hand, don't try to repair it; call a qualied service
technician. Force or attempted repair may result in a re

or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualied service technician to inspect

the appliance and to replace any part of the control system
and any gas control which has been under water.

clockwise to "PILOT."

9. Push in control knob all the way and hold in. Repeat­edly push the Piezo Ignitor Button until the pilot is lit.
Continue to hold the control knob in for about one minute
after the pilot is lit. Release knob, and it will pop back
up. Pilot should remain lit. If it goes out, repeat steps 5
through 9.

• If knob does not pop up when released, STOP and

IMMEDIATELY call a qualied service technician or

gas supplier.

• If the pilot will not stay lit after several tries, turn

the gas control knob to "OFF" and call your service
technician or gas supplier.

10. Turn gas control knob counterclockwise to
"ON."

11. Set REMOTE/OFF/ON switch to desired setting.

12. Turn on all electric power to the appliance (if applicable).

13. Close bottom louver assembly (if applicable).

TO TURN OFF GAS TO APPLIANCE

1. Open bottom louver assembly (if applicable).

2. Set REMOTE/OFF/ON switch to OFF.

3. Turn off all electric power to the appliance if service is

to be performed (if applicable).

4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.

5. Close bottom louver assembly (if applicable).

30411-9-0714Page 14

HYDRAULIC THERMOSTAT MODELS LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a re or explosion

may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by

hand. When lighting the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around the appliance area

for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch;
Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the re

department.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Set thermostat (gas control knob) to lowest setting.

3. Turn off all electric power to the appliance (if applicable).

4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.

PIEZO IGNITOR

5. Wait ten minutes to clear out any gas. Then smell for gas,

including near oor. If you smell gas, STOP! Follow "B" in the

safety information on other side. If you do not smell gas, Go
to the Next step.

6. Find pilot - the pilot is located in front of rear log.

7. Turn manual gas control knob counterclockwise to
"PILOT."

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in

or turn by hand, don't try to repair it; call a qualied

service technician. Force or attempted repair may

result in a re or explosion.

D. Do not use this appliance if any part has been under

water. Immediately call a qualied service technician

to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

8. Push in manual gas control knob all the way and hold in. Re­peatedly push the piezo ignitor button until pilot is lit (or use a
match to light). Continue to hold the control knob in for about
one minute after the pilot is lit. Release knob and it will pop
back up. Pilot should remain lit. If it goes out, repeat steps 4
through 8.

• If knob does not pop up when released, stop and immedi-

ately call a qualied service technician or gas supplier.

• If the pilot will not stay lit after several tries, turn the gas

control knob to "OFF" and call a qualied service techni­cian or gas supplier.

9. Attention! Gas control has an INTERLOCK latching device.
When the pilot is initially lit and the safety magnet is energized
(pilot stays "ON") the INTERLOCK latching device becomes
operative. If the gas control is turned to the "OFF" position or
gas ow to the appliance is shut off, the pilot cannot be re­lighted until the safety magnet is de-energized (approximately
60 seconds). There will be an audible "click" when the safety
magnet in the gas control is de-energized. Pilot can now be
relighted. Repeat steps 4 through 8.

10. Turn the gas control knob counterclockwise to "HIGH
(5)."

11. Turn on all electric power to the appliance (if applicable).

12. Set the thermostat (gas control knob to desired setting from
"HIGH (5)" to "LOW (1)."

TO TURN OFF GAS TO APPLIANCE

1. Set thermostat (gas control knob) to lowest setting.

2. Turn off all electric power to appliance if service is to
be performed (if applicable).

30411-9-0714 Page 15

3. Push in gas control knob slightly and turn clock­wise to "OFF". Do not force.

INTERMITTENT PILOT LIGHTING INSTRUCTIONS

ELECTRODE

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a re or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand. When

lighting the pilot, follow these instructions exactly.

B. Before lighting smell all around the appliance area for gas. Be

sure to smell next to the oor because some gas is heavier
than air and will settle on the oor.

What To Do If You Smell Gas

• Do not try to light any appliance.

• Do not touch any electrical switch;

• Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's phone.
Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the re depart­ment.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Turn OFF electric power to the appliance.

3. Remove front surround panel assembly or bottom louver if
included.

4. Turn gas cock counterclockwise to “On” position.

5. Wait ten minutes to clear out any gas. Then smell for gas,

including near the oor. If you smell gas, STOP! Follow “B” in

the safety information above on this page. If you do not smell
gas, go to the next step.

6. Turn ON electric power to the appliance.

7. Find pilot - Follow metal tube from gas control. The pilot is
behind the burner on the right side.

8. Turn main ame to on. If the pilot does not light within 60

seconds, stop and go to Step 5.

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand,

don't try to repair it; call a qualied service technician. Force
or attempted repair may result in a re or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualied service technician to inspect the

appliance and to replace any part of the control system and
any gas control which has been under water.

9. Refer to remote control instructions for detailed information,
control features, and operation. Note: There is a CPI/IPI switch
behind the right side panel that allows for a continuous standing
pilot mode or an intermittent pilot mode. See appliance manual
for location of this switch. If the pilot or burner does not stay
lit (in the standing pilot mode), stop and immediately call a

qualied service technician or gas supplier.

10. If the burner or pilot does not operate properly after several
tries, turn the gas cock clockwise to “OFF” and call
your service technician or gas supplier.

11. Replace the front surround assembly or close bottom louver
assembly.

12. Operation of the gas valve is controlled by a manual on/
off switch or a hand held remote control. Refer to remote
instructions for detailed operation information.

PILOT

FLAME

SENSOR

TO TURN OFF GAS TO FIREPLACE

1. Set REMOTE/OFF/ON switch to OFF.

2. Turn off all electric power to the appliance if service is to be
performed (if applicable).

3. Lower bottom louver assembly.

GAS COCK

OFF

4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.

5. Close bottom louver assembly.

ON

30411-9-0714Page 16

2

1

LOG PLACEMENT

Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are

not properly and rmly positioned in the appliance.

WARNING: Failure to position the parts in accordance with this

diagram or failure to use only parts specically approved with

this appliance may result in property damage or personal injury.

PROPER INSTALLATION SEQUENCE:

1. Place back log (#1) between rear log support and burner pan.

2. Place left, front log (#2) onto the two left, front pins on the burner
pan.

3. Place right, front log (#3) onto the two right, front pins on burner
pan.

5. Apply Glowing Embers as shown in the image below. Note:
Application of excess Glowing Embers may adversely affect

performance of the replace.

WARNING: All previously applied Glowing Embers must be
removed prior to reapplication.

3

Log Placement

INDEX

NUMBER

1 R-7506 BACK LOG

2 R-7504 LEFT FRONT LOG

3 R-7505 RIGHT FRONT LOG

Note: Replacement Glowing Embers must be purchased from an
authorized distributor.

Attention: When ordering parts, it is very important that part num­ber and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE
OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

PART

NUMBER

DESCRIPTION

The following WARNING applies when log set is installed onto an
unvented gas burner assembly.

WARNING: This appliance is equipped for natural or propane
gas. Field conversion is not permitted.

Glowing Ember Placement

Completed Log Assembly

30411-9-0714 Page 17

PILOT FLAME CHARACTERISTICS

(LPG)

PILOT

IGNITOR

Figures 13, 14 and 15 show a correct pilot ame pattern. The correct
ame will be blue and will extend beyond the thermocouple. The
ame will surround the thermocouple just below the tip. A slight
yellow ame may occur where the pilot ame and main burner

Correct Pilot Flame Pattern

THERMOPILE

THERMOCOUPLE

Millivolt Pilot, Figure 13

ame meet. Figures 16, 17 and 18 show an incorrect pilot ame
pattern. The incorrect pilot ame is not touching the thermocouple.

This will cause the thermocouple to cool. When the thermocouple
cools, the heater will shut down.

THERMOCOUPLE
(NATURAL)

PILOT

THERMOCOUPLE
(LPG)

THERMOCOUPLE
(NATURAL)

Hydraulic Thermostat Pilot, Figure 14

SENSOR

PILOT

Intermittant Pilot, Figure 15

30411-9-0714Page 18

PILOT FLAME CHARACTERISTICS

(LPG)

PILOT

(LPG)

IGNITOR

Incorrect Pilot Flame Pattern

THERMOPILE

THERMOCOUPLE

THERMOCOUPLE
(NATURAL)

Millivolt Pilot, Figure 16

PILOT

THERMOCOUPLE

THERMOCOUPLE
(NATURAL)

Hydraulic Thermostat Pilot, Figure 17

SENSOR

If pilot ame pattern is incorrect as shown in Figures 16 and 17

• See Troubleshooting, Page 22

If pilot ame pattern is incorrect, as shown in Figure 18.

• See Troubleshooting, pages 25 - 27.

30411-9-0714 Page 19

PILOT

Intermittant Pilot, Figure 18

PILOT FLAME CHARACTERISTICS

AB

Cleaning and Pilot Maintenance
Oxygen Depletion Sensor Pilot

When the pilot has a large yellow tip ame, clean the Oxygen

Depletion Sensor as follows:

1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.

2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and spider
webs. Tighten nut B also by grasping nut A.

Millivolt Pilot

Figure 19

A

B

Intermittant Pilot

Figure 21

WARNING

Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that

controls the gas ow.

Hydraulic Thermostat Pilot

Figure 20

MAIN BURNER AND THERMOSTAT OPERATION

The VFP24FP2 Series gas control maximum and minimum
inputs are listed below.

OFF is the OFF position.

PILOT is the PILOT position.

VFP24FP2 Series

Max. 20,000 BTU/HR
Min. 10,000 BTU/HR

VFP24FP(3,7) Series Main Burner Operation

The gas control modulates from a minimum input of 14,000 BTU/
HR (LO setting) to a maximum input of 20,000 BTU/HR (HI setting).

VFP24FP3 Series (with 10,000 BTU burner)

Fixed 10,000 BTU/HR

Cleaning and Maintenance / Main Burner

WARNING

Turn off heater and let cool before cleaning.

CAUTION

You must keep control areas, burner and circulating air
passageways of heater clean. Inspect these areas of heater

before each use. Have heater inspected yearly by a qualied

service person. Heater may need more frequent cleaning due to
excessive lint from carpeting, bedding materials, etc.

Logs

Be careful cleaning and handling logs so as not to damage them.
If logs break or fall apart in handling, spray the broken pieces and

bers with water, sweep up and discard.

30411-9-0714Page 20

MILLIVOLT WIRING

REMOTE CONTROL RECEIVER/

VEILLEUSE

PILOT

THERMOCOUPLE
(LPG)

Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. Verify proper
operation after servicing.

Millivolt thermopile is self powered, gas valve does not require 110
volts. Maximum length of 20 feet of 16 AWG to conductor wires is
to be used with all optional switches.

Use the two leads (Red and Green) to attach optional components.

Check 750 Millivolt System Operation

Millivolt system and all individual components may be checked with
a millivolt meter 0-1000 MV range.

WIRING DIAGRAM

(OPTIONAL) THERMOSTAT
(FACULATIVE) THERMOSTAT

(OPTIONAL) WALL SWITCH
INTERRUPTEUR MURAL
(FACULTATIVE)

Remote Receiver

Use the following steps to place the remote receiver adjacent to
the gas valve.
Attention: The remote receiver bracket is not used in this
installation.

1. The remote receiver can not be placed behind the gas valve
and burner assembly.

2. When facing the appliance, the remote receiver must be placed
to the right of the gas valve.

Install remote control receiver behind bottom louver.

Refer to remote control installation and operating instructions for
more details on remote control.

THERMOSTAT/ CONTROLE E
DISTANCE DU RECEPTEUR

H N

GAS VA LV E
VALV EDE GAZ

REMOTE/OFF/ON SWITCH
A DISTANCE/OUVERT/
FERME INTERRUPTEUR

THERMOPILE

THERMOCOUPLE
(NATURAL)

(OPTIONAL) REMOTE CONTROL RECEIVER
(FACULTATIVE) CONTROLEEDISTANCE
DU RECEPTEUR

REMOTE

OFF

ON

GAS VA LV E

REMOTE/OFF/ON SWITCH
A DISTANCE/FERME/OUVERT
INTERRUPTEUR

IF ANY OF THE ORIGINAL WIRE
AS SUPPLIED WITH THIS UNIT
MUST BE REPLACED, IT MUST BE
REPLACED WITH NUMBER 18, 150°C
WIRE OR ITS EQUIVALENT.

SI UN DES FILS ELECTRIQUES
ORIGINAUX, VENANT DU FABRICANT
AVEC CETTE UNITE, DOIT ETRE
REMPLACE, VOUS DEVEZ LE
REMPLACER AVEC UN FIL
ELECTRIQUE DE NUMERO 18,
150 ° CDUL'EQUIVALENT.

Figure 22

30411-9-0714 Page 21

MILLIVOLT TROUBLESHOOTING

SYMPTOMS, POSSIBLE CAUSES AND CORRECTIONS

Turn appliance OFF and allow to cool before servicing. Only a qualied service person should service and repair the heater.

1. When ignitor button is pressed, there is no spark at ODS/
pilot.

a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Recon-

nect ignitor cable.

d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free

ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.

2. Appliance produces unwanted odors.

a. Appliance burning vapors from paint, hair spray, glues,

etc. - Ventilate room. Stop using odor causing products

while heater is running.
b. Gas leak - Locate and correct all leaks.

3. Appliance shuts off during use. (Pilot and main burner
are off.)

a. Not enough fresh air is available for ODS/pilot to oper-

ate - Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.

4. Appliance shuts off during use. (Pilot stays on.)

a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot ame, check wire con-

nections, output should be a minimum of 325 millivolts

across. TH/TP and TP terminals with ON/OFF switch

off.

5. Gas odor even when control knob is in OFF position.

a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.

6. When ignitor button is pressed, there is spark at ODS/
pilot, but no ignition.

a. Gas supply turned off or manual shutoff valve closed -

Turn on gas supply or open manual shutoff valve.

b. Control knob not in PILOT position - Turn control knob

to PILOT position.

c. Control knob not pressed in while in PILOT position -

Press in control knob while in PILOT position.

d. Air in gas lines when installed - Continue holding down

control knob. Repeat igniting operation until air is re­moved.

e. ODS/pilot is clogged - Replace ODS/pilot assembly or

get it serviced.

f. Gas regulator setting is not correct - Replace gas regula-

tor.

7. ODS/pilot lights but ame goes out when control knob is

released.

a. Control knob not fully pressed in - Press in control knob

fully.

b. Control knob not pressed in long enough - After ODS/

8. Burner does not light after ODS/pilot is lit.

9. If burning at main burner orice occurs (a loud, roaring

10. Logs appear to smoke after initial operation.

11. Heater produces a whistling noise when main burner is

12. No gas to pilot.

pilot lights, keep control knob pressed in 30 seconds.

c. Manual Shutoff valve not fully open - Fully open manual

shutoff valve.

d. Thermocouple connection loose at control valve - Hand

tighten until snug, then tighten 1/4 turn more.

e. Pilot ame not touching thermocouple, which allows

thermocouple to cool, causing pilot ame to go out. This

problem could be caused by either low gas pressure or
dirty or partially clogged ODS/pilot - Contact local gas

company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.

a. Burner orice clogged - Clean burner or replace main

burner orice.
b. Burner orice diameter is too small - Replace burner

orice.
c. Inlet gas pressure is too low - Contact qualied service

person.

blow torch noise).

a. You must turn off burner assembly and contact a qualied

service person.
b. Manifold pressure is too low - Contact local gas company.

c. Burner orice clogged - Clean burner or replace burner

orice.

a. Vapors from paint or curing process of logs - Problem

will stop after a few hours of operation. Run the heater

with the damper open if you have one, or open a window

for the rst few hours.

Log heater is intended to be smokeless. Turn OFF heater

and call qualied service person.

lit.

a. Turning control knob to HIGH position when main burner

is cold - Turn control knob to LOW position and let warm

up for a minute.
b. Air in gas line - Operate burner until air is removed from

line. Have gas line checked by local gas company.

c. Dirty or partially clogged burner orice - Clean burner

or replace burner orice.

a. LP-regulator shut down due to inlet pressure too high -

Verify LP tank regulator is installed and set at 11" to 13"

w.c. Replace regulator on heater.

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backre when lit. If the

gas quality or pressure is low, contact your local gas supplier immediately.

30411-9-0714Page 22

INTERMITTANT CONTROL SYSTEM OPERATING INSTRUCTIONS

9 PIN CONNECTOR

TAP

TAP

5.25 VDC ELECTRONIC CONTROL VALVE

The electronic control valve system includes the ability to switch
the pilot from a standing pilot mode to an intermittent pilot mode.

• IPI Mode - In the Intermittent Pilot mode, when the unit is
turned ON, it will cause spark to the pilot, light the pilot,
then allow the burner to light. When the unit is turned to
OFF, both the burner and pilot will be OFF.

• CPI Mode - In the Continuous Pilot mode, the pilot re­mains ON continuously even when the burner is turned
OFF.

Note: A small toggle switch is located on a bracket that is used to
switch from IPI (upward position) to the CPI (downward position).
See Figure 38.

When the unit is turned to ON, the electrical current will energize
a spark to the pilot igniter. Once the pilot sensor heats up (after a

few seconds), the valve will be energized, allowing gas to ow to

the burner.

1. Follow the SAFETY and LIGHTING INSTRUCTIONS for In­termittent Pilot controls found in this manual, and on labels
found in the control compartment located in the lower cavity
of the appliance.

2. During the operating season (or in power outage periods), it is
recommended that the pilot remain in the CPI (standing pilot
mode) to reduce cold start issues, and/or conserve battery
backup power during a power outage.

3. The gas valve has inlet and outlet pressure taps as shown in
Figure 23. Refer to page 8 for gas pressure requirements.

Note: The gas control has a manual HI/LO ame adjustment

knob (regulator) that allows you to increase or decrease

the height of the burner ame. See Figure 23. Rotate

the HI/LO knob counterclockwise to “HI” to increase the

ame height, and clockwise to “LO” to decrease the ame

height.

OPTIONAL REMOTE CONTROLS

Optional remote controls are available for use with this appliance.

To connect the remote receiver to the appliance, rst disconnect

the ON/OFF switch wires from the white and green wire connec­tors and connect the wires from the remote receiver to the green
and white wire connectors. See Figure 23.
Follow the instructions included with the remote control for pro­gramming and other operational information.

DFC
ELECTRONIC
CONTROL
MODULE

PILOT
SENSOR

REMOTE
CONTROL
RECEIVER

AA (4)
BATTERY
BACKUP

IPI

CPI

GROUND

SPARK ROD

PILOT SELECTOR SWITCH

IPI - INTERMITANT PILOT (UP)

CPI - CONTINUOUS PILOT (DOWN)

OUTLET
PRESSURE

IGNITOR

SENSOR

PILOT
ASSEMBLY

GAS VALVE

INLET
PRESSURE

30411-9-0714 Page 23

Figure 23

INTERMITTANT CONTROL SYSTEM WIRING DIAGRAM

If any of the original wire as supplied with this unit must be
replaced, it must be replaced with equivalent gauge and tem­perature rated wire.

This appliance is only for use with the type of gas indicated
on the rating plate and may be installed in an aftermarket,
permanently located, manufactured (mobile) home where not
prohibited by local codes. This appliance is not convertible for
use with other gases.

CAUTION

Do not operate the appliance with panel(s) removed, cracked
or broken. Replacement of the panel(s) should be done by a

licensed or qualied service person.

WARNING

Improper installation, adjustment, alteration, service or mainte­nance can cause property damage, personal injury or loss of

life. Installation and service must be performed by a qualied

installer, service agency or the gas supplier.

30411-9-0714Page 24

INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING

Brief Description of the Components

The gas valve is tted with a manual HI/LO knob to allow for man­ual modulation of the gas outlet pressure to the appliance burner.
The controls are designed to be used with either LPG or Natural
Gas and can be converted by use of an OEM supplied conversion
kit.
The Digital Fireplace Control (DFC) is an automatic gas ignition
system based on a single microcontroller core. This control man­ages all functions related to ignition, ame sensing and supervi­sion for atmospheric applications.
The DFC can be set to provide continuous or intermittent ignition

control sequences and ame monitoring with safety shutdown in

case of failure.
The DFC is set up as a stand alone (AC powered system with
battery back up. See Lighting Instructions on page 16 and Wiring
Diagram on page 24.

Troubleshooting
Before proceeding with the procedures in the following trouble­shooting table, verify that the power supply (AC/DC adapter) is
present and that the batteries inside the receiver and/or optional
battery pack are fresh and installed with correct polarity.
Make sure all the connections between the wire harnesses and
system components are proper and positive.
Verify that the static inlet pressure meets the manufacturer’s rec­ommended inlet pressure. If necessary adjust the line pressure
regulator.
If the recommended actions for the following troubleshooting chart
do not help to address the problem consider replacing wiring har­nesses.

WARNING

Any actions performed on the gas valve must be performed
in accordance with this instruction manual. Likewise, any
actions performed on the DFC or other system components
must be done in accordance with the individual component
instructions.
Replacement of components must be performed in accor­dance with this instructions manual.

30411-9-0714 Page 25

INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING

1

If the DFC giving signal lock out:

The board should be unlocked to
reinitiate a pilot flame ignition (for
the correct unlock sequence refer

to the DFC Use and Installation

Instructions).

YES

NO NO

Is the DFC board in

lock out?

YES

Was observed spark

at the Pilot Hood

before the DFC

board locked out?

YES

NO

1. Verify the electrical connections’ integrity and
make sure they are in accordance with the relevant
system wiring diagram. If necessary replace the
wire harness.

2. Replace the DFC board.

1. Check the spark electrode positioning - adjust
as necessary.

2. Replace the pilot assembly.

3. Verify the electrical connections’ integrity and
make sure they are in accordance with the
relevant system wiring diagram. If necessary
replace the wire harness.

4. Replace the DFC board.

1. Verify the electrical connections’ integrity and
make sure they are in accordance with the
relevant system wiring diagram. If necessary
replace the wire harness.

2. If pilot flow adjuster screw is not sealed:
Check if pilot flow adjust screw is set correctly in
accordance with the appliance manufacturer
instructions. If necessary correct it.

Spark continues

while the pilot is ON.

NO

2

YES

3. Replace pilot tube or complete pilot
assembly.

4. Replace the pilot orifice with a new orifice of
correct size, and type, or replace the pilot
assembly. Under all circumstances follow the
appliance manufacturer’s service instructions.

5. Remove the provided wiring harnesses from
Ev1 of gas valve (red base), and verify voltage at
ignition between the Ev1 terminal and the ground
connection on teh valve body. If the voltage is
greater than 0 then Replace Valve. Otherwise
Replace DFC.

1. Replace the pilot assembly.

2. Replace the DFC board.

30411-9-0714Page 26

INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING

2

Main burner lights

when the pilot only

should light.

NO

Pilot holds the flame?.

YES

Main burner ignites?

YES

NO

NO

1. Replace DFC board.

2. Replace the gas valve.

1. Verify the pilot flame fully engulfs the tip of the sense electrode. If not replace the pilot
assembly.

2. Replace the pilot assembly.

3. Carefully clean the electrical connections of the sense cable, and the DFC board sense
cable connection.

4. Replace the sense cable, or the cable-sense electrode assembly, or the pilot assembly.

5. Verify the pilot is properly grounded.

6. Replace the pilot orifice with a new orifice of correct size, and type, or replace the pilot
assembly.

7. If pilot flow adjuster screw is not sealed, correct it.

1. Verify the electrical connections’ integrity and make sure they are in accordance with the
relevant system wiring diagram. If necessary replace the wire harness.

2. Check if the optional remote transmitter is in “thermostat”or “on”mode and verifyt there is a
call for heat (f using a thermostat remote). Adjust the setting for heat.

3. Verify that the pilot hood is properly fitted and a pilot flame is directed to properly ignite the
main appliance burner.

4. Replace the main burner orifice with a new orifice of correct size and type, or replace the
pilot assembly. Under all circumstances follow the service instructions.

YES

Main burner remains

ON

Main burner

modulates

properly?

NO

5. Remove the provided wiring harnesses from EV2 of gas valve (red base), and verify voltage
at ignition between the EV1 terminal and the ground connection on the valve body.

5.1 If the voltage is greater than 0 then Replace Valve.

5.2 Or Replace DFC.

6. Check the pressure at the outlet pressure test point out according to the manufacturer’s
instruction. If not in accordance, replace the gas valve.

1. Verify the electrical connections’ integrity and make sure they are in accordance with the
relevant system wiring diagram. If necessary replace the wire harness.

2. Check the pressure at the outlet pressure test point out according the manufacturer’s
instruction. If not in accordance replace the gas valve.

3. With the system in the OFF position, connect the voltmeter between the EV2 terminal
(green base) on the valve, and the ground on the valve body.
Turn the system ON, let pilot light, and observe the following voltage sequence: once the pilot
flame is proved, the voltage on EV2 should spike to approx. 5 VdC for approx. 2 sec and then
drop to approx. 0.6 VdC continuously.

3.1 If the sequence is respected, replace the gas valve.

3.2 If the sequence is not respected, replace the DFC board.

1. Replace the main burner orifice with a new orifice of correct size (partial blockage possible).
Verify that the main burner flame modulates. If it does not modulate replace the gas valve.

2. Verify that the gas valve outlet pressure limits are in accordance with the manufacturer
specifications. If not replace the gas valve.

FOR MANUAL HI/LO VERSION

3. Verify the flame changes while rotating the HI/LO knob on the front of the gas valve. If there
is no change replace the gas valve.

30411-9-0714 Page 27

PARTS LIST

ATTENTION: When ordering parts, it is very important that part number and description of part coincide.

INDEX

NO.

1 25897 TRIM - TOP

2 25895 TRIM - LEFT

3 25896 TRIM - RIGHT

4 10554 NAILING FLANGE (2 REQUIRED)

5 21642

6 R6498 BRICK PANEL - REAR*

7 R6497 BRICK PANEL SIDE - LEFT*

8 R6499 BRICK PANEL SIDE - RIGHT*

9 19401

10 25774 LOUVER ASSEMBLY - UPPER

11 25777

12 25779

13 R10364 SCREEN, CURTAIN

14 25775 LOUVER ASSEMBLY - LOWER

15 25781 REAR LOG SUPPORT

16 12348 BURNER ASSEMBLY - LPG

16 12347 BURNER ASSEMBLY - NAT

17 11833 PILOT SHIELD - NAT ONLY

19 R5675 AIR SHUTTER - LPG

19 R5676 AIR SHUTTER - NAT

20 P-182 ORIFICE - LPG (20,000 BTU)

21 P-253 ORIFICE FITTING - ANGLED

22 25785 VALVE / REGULATOR BRACKET

NOT

SHOWN

NOT

SHOWN

NOT

SHOWN

NOT

SHOWN

NOT

SHOWN

* Brick Panels are an optional accessory and not required for use

with replace.

PART

NO.

R5668 IGNITOR WIRE

12389 CERAMIC MEDIA (REPAIR)

15998 ROCK WOOL

P-251 COUPLING (NAT ONLY)

R11128 POWER ADAPTER

DESCRIPTION

COMMON

BRICK LINER BRACKET - UPPER (2
REQUIRED)*

BRICK LINER BRACKET -LOWER (2
REQUIRED)*

SCREEN ASSEMBLY
(INCLUDES 12 & 13)

BRACKET, SCREEN RETAINER
(2 REQUIRED)

INDEX

NO.

18 R3623 PILOT ASSEMBLY - LPG

18 R3624 PILOT ASSEMBLY - NAT

20 P-214 ORIFICE - NAT (10,000 BTU)

20 P-181 ORIFICE - NAT (20,000 BTU)

20 P-193 ORIFICE - LPG (10,000 BTU)

23 R3626 VALVE - NAT (20,000 BTU)

23 R3625 VALVE - LPG (20,000 BTU)

23 R9368 VALVE - NAT (10,000 BTU)

23 R9369 VALVE - LPG (10,000 BTU)

24 R2423 MALE ADAPTOR

25 25787 TUBING (VALVE TO BURNER)

26 25805 TUBING (VALVE TO PILOT) - LPG

26 25788

27 R7063 PILOT REGULATOR - NAT ONLY

28 25789

29 P-263 NIPPLE 8"

32 25786 VALVE COVER PLATE

33 R2708 PIEZO IGNITOR

34 R3436 REMOTE/OFF/ON SWITCH

NOT

SHOWN

18 R5170 PILOT ASSEMBLY - LPG

18 R5171 PILOT ASSEMBLY - NAT

20 P-265 ORIFICE - NAT (20,000 BTU)

23 26012 VALVE - NAT

23 24157 VALVE - LPG

25 24156 TUBING (VALVE TO BURNER)

26 24153 TUBING (VALVE TO PILOT, NAT)

26 24154 TUBING (VALVE TO PILOT, LPG)

29 P-264 NIPPLE 5"

30 R2480 INLET REGULATOR - LPG

30 R2479 INLET REGULATOR - NAT

31 24155 TUBING (REGULATOR TO VALVE)

32 25806 VALVE COVER PLATE

33 R2708 PIEZO IGNITOR

NOT

SHOWN

NOT

SHOWN

PART

NO.

VFP24FP30L and VFP24FP30L10

R10947 SWITCH WIRE HARNESS

R1720 PLASTIC CLIP

R11128 POWER ADAPTOR

DESCRIPTION

TUBING (VALVE TO PILOT REGULA­TOR) - NAT ONLY

TUBING (PILOT REGULATOR TO
PILOT) - NAT ONLY

VFP24FP20L

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

30411-9-0714Page 28

PARTS LIST

ATTENTION: When ordering parts, it is very important that part number and description of part coincide.

INDEX

NO.

18 R11328 PILOT ASSEMBLY, NAT

18 R11327 PILOT ASSEMBLY, LP

19 R5676 AIR SHUTTER - NAT

19 R5675 AIR SHUTTER - LP

20 P181 ORIFICE #43 - VFP24FP70LN

20 P182 ORIFICE #55 - VFP24FP70LP

21 P253 FITTING, ORIFICE ANGLED

22 29878 VALVE BRACKET

23 R11125 VALVE, NAT

23 R11126 VALVE, LPG

24 R6207 ELBOW, 5/16 X 3/8 90 DEGREE

25 29821 TUBING ASSEMBLY, INLET

26 31364 TUBING ASSEMBLY, PILOT - LP

26 29823 TUBING ASSEMBLY, PILOT - NAT

27 R7063 REGULATOR - NAT ONLY

28 31363 TUBING ASSEMBLY, PILOT

34 R2522 SWITCH, ON/OFF

35 29699 BRACKET, ON/OFF SWITCH

36 R11127 CONTROL BOARD

PART

NO.

DESCRIPTION

VFP24FP70L

INDEX

NO.

18 R11328 PILOT ASSEMBLY, NAT

18 R11327 PILOT ASSEMBLY, LP

19 R5676 AIR SHUTTER - NAT

19 R5675 AIR SHUTTER - LP

20 P214 ORIFICE #53 - VFP24FP70L10N

20 P193 ORIFICE #64 - VFP24FP70L10P

21 P253 FITTING, ORIFICE ANGLED

22 29878 VALVE BRACKET

23 R11210 VALVE, NAT

23 R11211 VALVE, LPG

24 R6207 ELBOW, 5/16 X 3/8 90 DEGREE

25 29821 TUBING ASSEMBLY, INLET

26 33796 TUBING ASSEMBLY - LP

26 29823 TUBING ASSEMBLY, PILOT - NAT

27 R7063 REGULATOR - NAT ONLY

28 33795 TUBING ASSEMBLY, - NAT

34 R2522 SWITCH, ON/OFF

35 29699 BRACKET, ON/OFF SWITCH

36 R11127 CONTROL BOARD

PART

NO.

DESCRIPTION

VFP24FP70L10

30411-9-0714 Page 29

PARTS VIEW

1

3

2

4

4

21

VFP24FP7 Series

18

20

19

17

5

5

6

7

9

9

15

16

18

22

35

8

11

12

12

17

10

13

25

28

27

23

24

26

26

36

25

26

21

34

20

19

16

22

VFP24FP2 Series VFP24FP3 Series

28

26

23

23

32

31

30

33

29

27

25

24

32

34

14

29

33

30411-9-0714Page 30

OPTIONAL BRICK LINER INSTALLATION INSTRUCTIONS

4

INSTALLING OPTIONAL VPP1A-22 BRICK LINER

1. Remove screen assembly from replace.

2. Remove logs from burner assembly.

3. Insert rear brick liner and two side brick liners onto bottom
of the inner casing. Align grout lines on rear brick liner with
grout lines on side brick liners. You must insert rear brick liner
before inserting the two side brick liners.

4. Install one "Z" shaped brick liner bracket

5. Install one "L" shaped brick liner bracket at the bottom of
each side brick liner as illustrated.
NOTE: Discard the long brick liner mounting brackets not
used.

6. Replace logs into burner assembly. Refer to appropriate
Installation Instructions and Owner's Manual.

7. Attach screen assembly to replace.

8. Installation of optional brick liner is completed.

Figure 24

1

1

2

Index

Number

1 21642

2 R6498 BRICK PANEL - REAR*

3 R6497 BRICK PANEL SIDE - LEFT*

4 R6499 BRICK PANEL SIDE - RIGHT*

5 19401

Part

Number

Description

BRICK LINER BRACKET - UPPER (2
REQUIRED)*

BRICK LINER BRACKET -LOWER (2
REQUIRED)*

5

3

5

30411-9-0714 Page 31

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS

FBB6 Blower

INSTALLING OPTIONAL BLOWER

1. Remove bottom louver.

2. Remove upper louver.

3. Remove screen front by lifting upward on screen front.

4. Remove rear log support from inner casing (three 10 x 1/2"
screws). See Figure 25.

Figure 25

5. Remove burner assembly (four 10 x 1/2" screws). See Figure

26.

7. Insert blower assembly in left side of outer casing. Motor with
wiring will be to the inside of the outer casing, blower chute will
be facing upward. See Figure 28.

Figure 28

8. Push blower assembly against the left wall of the outer casing.
The magnets installed on the bottom of the bracket will hold it
in place.

9. Replace the two 10 x 1/2" screws on the left side of the rebox

bottom.

10. Attach two ag terminals on wire harness to fan control bracket.

11. Attach fan control bracket to top of inner casing with
10 x 1/2" screw. Refer to Figure 29 for correct position of fan
control bracket for 10,000 BTU/hr input or 20,000 BTU/hr input.

Figure 26

6. Remove two 10 x 1/2" screws on the left side of the rebox

bottom. See Figure 27.

Figure 27

Figure 29

30411-9-0714Page 32

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS

12. Route wires from fan control behind inner casing to bottom of
outer casing.

13. Snap Heyco bushing into blower shield side.

14. Place blower shield side adjacent to motor. Route blower motor
wires through Heyco bushing on blower shield side. See Figure

30.

Figure 30

15. Attach black wire from wire harness to OFF terminal on AUTO/
OFF/ON switch.

16. Attach white wire from wire harness to ON terminal on
AUTO/OFF/ON switch.

17. Attach black/red wire from wire harness to AUTO terminal on
AUTO/OFF/ON switch.

18. Route two ag terminals on wire harness through Heyco bushing

on blower side shield.

19. Route cord set wires through access hole on right side of outer
casing.

20. Insert strain relief in access hole on right side of outer casing.

21. Attach one pin terminal from black (neutral) wire, ribbed insulation
on cord set to one socket terminal from black wire on motor.

22. Attach one pin terminal from black (hot) wire, smooth insulation
on cord set to one socket terminal from black wire on AUOT/
OFF/ON.

23. Attach one pin terminal from white wire on AUTO/OFF/ON to
switch one socket terminal from white wire on motor.

24. Attach green ground wires from wiring harness and cord set to
interior back of outer casing with one 8 x 1/2" Phillips screw.
See Figure 31.

26. Replace burner assembly.

27. Attach burner assembly to blower shield with one
10 x 1/2" screw. See Figure 32.

Figure 32

28. Replace burner assembly (four 10 x 1/2" screws).

29. Remove 10 x 1/2" screw (if present) located on left, front of
valve cover on burner assembly. Insert blower shield front
adjacent to blower motor and blower shield side. Align clearance
hole on blower shield front with left, front screw hole on valve
cover. Attach blower shield front to valve cover with two
10 x 1/2 " screw. See Figure 33.

Figure 33

30. Attach rear log support to inner casing with three three
10 x 1/2" screws from step 4.

31. Place and align blower diverter on top of inner casing. Attach

deector to top of inner casing with two 10 x 1/2" screws. See

Figure 34.

Figure 31

25. Position blower shield beneath left ange on burner assembly.
Align clearance hole on left ange of burner assembly with

screw hole on blower side shield.

30411-9-0714 Page 33

Figure 34

32. Replace bottom louver.

33. Replace upper louver.

34. Replace screen front by lifting upward on screen front.

35. Attach wiring diagram label to inside of heater base.

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS (cont.)

Wiring

The appliance, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes,
with the National Electrical Code ANSI/NFPA No. 70, if an external
electrical source is utilized. This appliance is equipped with a

three-prong [grounding] plug for your protection against shock
hazard and should be plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove the grounding
prong from this plug. For an ungrounded receptacle, an adapter,

which has two prongs and a wire for grounding, can be purchased,
plugged into the ungrounded receptacle and its wire connected
to the receptacle mounting screw. With this wire completing the
ground, the appliance cord plug can be plugged into the adapter
and be electrically grounded.

CAUTION

Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation. Verify
proper operation after servicing.

Oiling Blower Motor

The blower motor does not have oiling holes. Do not attempt to
oil the blower motor.

WARNING

Unplugging of blower accessory will not stop the heater
from cycling. To turn off gas to the unvented heater: Push
in gas control knob slightly and turn clockwise to “OFF.”
Do not force.

Figure 35

30411-9-0714Page 34

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS (cont.)

1

2

3

4

5

6

8

7

9

10

11

FBB6 PARTS LIST

Index

No.

1 11508 FAN CONTROL BRACKET

2 R2503 FAN CONTROL

3 11301 BLOWER DIVERTER

4 R2099 CORD SET

5 R1410 STRAIN RELIEF BUSHING

6 25794 BLOWER BASE ASSEMBLY

7 R2804A BLOWER ASSEMBLY

8 R5804 WIRE HARNESS

9 R1404 SNAP BUSHING

10 11507 BLOWER SHIELD - SIDE

11 25795 BLOWER SIDE -FRONT

12 R2805 AUTO/OFF/ON SWITCH

Part

Number

Description

12

30411-9-0714 Page 35

PARTS LIST AND PARTS VIEW FOR OPTIONAL TRIM KITS

Attention: When ordering parts, it is very important that the part number and description coincide.

Index Number Part Number Description

VFF24BR Brass Trim Kit

1 25974 Trim Top

2 25972 Trim Left

3 25973 Trim Right

VFF24SS Stainless Steel Trim Kit

1 25982 Trim Top

2 25980 Trim Left

3 25981 Trim Right

VFF24HP Hammered Pewter Trim Kit

1 25978 Trim Top

2 25976 Trim Left

3 25977 Trim Right

1

2

3

30411-9-0714Page 36

MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

1401 Willow Lake Boulevard
Vadnais Heights, MN 55101

Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36
West Long Branch, NJ 07764

Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills

Victor Division of F. W. Webb Company

200 Locust Street
Hartford, CT 06114

Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills

Able Distributors

2501 North Central Avenue
Chicago, IL 60639

Phone: [phone]
Toll Free: 800-880-2253
Fax: [phone]
Website: www. abledistributors.com
Parts: Heater

HOW TO ORDER REPAIR PARTS

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu­tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the

name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol­lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number Part Description

Appliance Serial Number Part Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, res and all causes beyond our control.

30411-9-0714 Page 37

APPLIANCE SERVICE HISTORY

Date Dealer Name Service Technician Name Service Performed/Notes

30411-9-0714Page 38

APPLIANCE SERVICE HISTORY

Date Dealer Name Service Technician Name Service Performed/Notes

30411-9-0714 Page 39

WARRANTY

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods speci-

ed below. Hearth products must be installed by a qualied technician and must be maintained and operated safely, in accordance with

the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs

must be accomplished by a qualied gas appliance technician.

Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger

If the combustion chamber or heat exchanger (see parts list) fails because of defective workmanship or material, Empire will repair
or replace at Empire’s option.

Within ve years from the date of purchase, Empire will pay reasonable labor to have the defective part repaired or replaced at

Empire’s option.

Limited Five-Year Parts & Labor Warranty – All Other Components

(Except Remote Controls, Thermostats, Accessories and Replacement Parts)

Should any part fail because of defective workmanship or material within ve years from the date of purchase, Empire will

repair or replace at Empire’s option.

Within ve years from the date of purchase, Empire will pay reasonable labor to have that defect repaired at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from
the date of purchase, Empire will repair or replace at Empire’s option.

Duties Of The Owner

The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with the ap­pliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer

with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing service and

will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping
expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [e-mail] with “Consumer Rela­tions” in the subject line.

Your Rights Under State Law

This warranty gives your specic legal rights, and you may also have other rights, which vary from state to state.

Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220

If you have a general question about our products, please e-mail us at
[e-mail].
If you have a service or repair question, please contact your dealer.

www.empirecomfort.com

30411-9-0714Page 40