White Mountain LSU18RR-2, LSU24RR-2, LSU30RR-2 Installation Instructions And Owner's Manual
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
The White Mountain Log Collection:
ROCK CREEK
LSU18RR-2 SHOWN
LOG SET FOR
VENTED AND UNVENTED
MULTI-SIDED GAS LOG HEATER
MODELS
LSU18RR-2
LSU24RR-2
LSU30RR-2
WARNING: If the information in these in-
structions are not followed exactly, a re
or explosion may result causing property
damage, personal injury or loss of life.
— Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
— Installation and service must be per-
formed by a qualied installer, service
agency or the gas supplier.
Installer: Leave this manual with the appli-
ance.
Consumer: Retain this manual for future
reference.
Log sets comply with ANSI Z21.11.2 Unvented
Heaters and also comply with ANSI Z21.60
Decorative Vented Appliances for Solid Fuel
Burning Fireplaces. State or local codes may
only allow operation of log sets in a vented
conguration. Check your state or local codes.
WARNING: If not installed, operated and maintained in accordance with the manufacturer's
instructions, this product could expose you
to substances in fuel or from fuel combustion
which can cause death or serious illness.
Page 1
TABLE OF CONTENTS
SECTION PAGE
Important Installation Guidelines ..............................................................3
General Information .................................................................................3
Requirements for Canada ........................................................................ 4
Before You Begin ..................................................................................... 5
Ember Placement .................................................................................6-9
Ember Placement LSU18RR-2 Photos .................................................... 6
Ember Placement LSU24RR-2 Photos .................................................... 7
Ember Placement LSU30RR-2 Photos .................................................... 8
Log Identication ...................................................................................... 9
Log Placement ..................................................................................10-22
Master Parts Distributor List ...................................................................23
How To Order Repair Parts .................................................................... 23
25742-2-0514Page 2
IMPORTANT INSTALLATION GUIDELINES
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs. Correct installation of logs, proper location of the heater and
annual cleaning are necessary to avoid potential problems with
sooting. Sooting, resulting from improper installation or operation,
can settle on surfaces outside the replace.
Logs must t rmly onto the burner when positioned as shown in
the photos. Malformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect.
It must be positioned only on the front portion of the burner. The
photos in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
on the burner. These items are only for placement on the oor of
the replace or rebox.
Proper Primary Airow into Burner
For proper burner operation and ame appearance, the ow of
primary air into the venturi tube, located on the rear of the burner,
must not be reduced. This ow of air is reduced if dirt, lint or other
obstructions build-up around or inside the venturi. Any obstruction
in the venturi tube area must be removed. The ow of air into the
venturi is also reduced if the gas orice isn’t centered in the venturi
inlet and/or is not aligned with the venturi. Any misalignment of the
burner orice may be corrected by bending the shutter cap holding
the orice to the inlet of the venturi tube.
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
Ceiling fans or oscillating oor type fans need to be monitored
during the operation of vent-free logs. If the air blows directly into
the ame causing it to impinge on the log set, or rebox, it should be
turned off or redirected. Ceiling fans could be reversed to possibly
eliminate ame impingement, and the oor fan could be redirected.
Upon installation, be aware of any cold air returns or vents in the
proximity of the log set. Any draft created around a vent-free log
set can cause the ame to impinge on the log and create a sooting
situation.
WARNING: Do not allow fans to blow directly into the replace.
Avoid any drafts that alter burner ame patterns.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for use with this heater.
Air Freshners
Avoid the use of scented air fresheners (plug in type air fresheners,
etc.) while the replace is in operation. Air fresheners produce a
residue in the air similar to candles.
Candles
Avoid the use of scented or decorative candles while the log set is
in operation. Candles produce a residue in the air that creates a
soot like substance. Burning candles while the log set is operating
magnies the problem. It should be noted that candles, in general,
produce soot. The amount of time burned and the quantity of candles
burned will determine the amount of soot produced and deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
soot on the logs. If users see soot appear on a log, call for service.
Do not continue to operate the log set.
Sunken Fireplace
If installing this unit into a sunken replace, you must raise the
oor to insure adequate airow and guard against sooting. Raise
replace oor using a non-combustible material, which is secure.
Glass Doors
Make sure that glass doors are open during all operations of the
logset. The opening of the glass door frame should be the dimension
used for the minimum front opening of the rebox.
Woodburning Fireplaces
The interior of the rebox and the chimney should be cleaned and
free of all creosote before installing a gas burning log set. Creosote
will soften when heated and can drop on the logset causing odors
and possibly sooting.
WARNING: Before installing in a solid-fuel burning replace, the
chimney ue and rebox must be cleaned of soot, creosote, ashes
and loose paint by a qualied chimney cleaner.
Conversion
The following WARNING applies when log set is installed onto an
unvented gas burner assembly.
WARNING: This appliance is equipped for natural or
propane gas. Field conversion is not permitted.
GENERAL INFORMATION
Qualied Installing Agency
Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be
performed only by a qualied agency. The term "qualied agency"
means any individual, rm, corporation, or company that either in
person or through a representative is engaged in and is responsible
for (a) the installation, testing, or replacement of gas piping or (b) the
connection, installation, testing, repair, or servicing of equipment;
that is experienced in such work; that is familiar with all precautions
required, and that has complied with all the requirements of the
authority having jurisdiction.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1/
NFPA54* or International Fuel Gas Code.
25742-2-0514 Page 3
*Available from the American National Standards Institute, Inc. 11 West
42nd St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
licensed plumber or gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-red supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
In the State of Massachusetts, unvented propane and natural
gas-red space heaters shall be prohibited in bedrooms and
bathrooms.
REQUIREMENTS FOR CANADA
This unit cannot be installed in a UNVENTED application, this
unit can only be installed as a VENTED application with these
requirements.
IMPORTANT SAFETY INFORMATION
This unit complies with ANSI Z21.60and CGA 2.26 Decorative
Gas Appliances For Installation In Solid Fuel Burning Fireplaces.
Do not burn wood or solid fuels in a replace where a decorative
gas log set is installed. This appliance is for installation only in
a solid fuel burning replace, masonry replace or manufactured
replace.
Warning: Any modication to this gas log set or to controls can
be dangerous. Improper installation or use of the gas log set can
cause serious injury or death from re, burns, explosion or carbon
monoxide poisoning.
1. Please follow all local codes regarding installation, combustion and ventilation air or in the absence of local codes follow
the National Fuel Gas Code ANSI Z223.1(U.S. installation), or
CAN/CGA-B149, Installation Code (Canada installation).
2. Proper installation, burner pan location and log placement is
important to achieve optimum look and performance of your
gas log set. The logs have been designed for easy location
and placement on the grate and must be followed for proper
operation.
3. Do not operate this log set with glass doors in the closed po-
sition. A replace screen must be in place when the log set
is burning. Adequate combustion air must be provided for
proper venting. All ames should go up and out the top of the
rebox into the ue vent. If any ames oat or curl forward
into the room do not operate appliance. Check for an open
ue and adequate combustion air into the room. A damper
clamp must be installed on the rebox damper to maintain an
open ue vent condition. Refer to replace owners manual
INSTALLING DAMPER CLAMP section.
4. Young children must be carefully supervised when they are in
the same room as the gas log while in operation. Do not place
stockings, clothing or any ammable material above or near
the replace.
5. Do not substitute or use materials other than those supplied
for use with the log set.
6. Also refer to IMPORTANT SAFETY INFORMATION in the
replace Owner's Manual.
WARNING; DO NOT OPERATE THIS GAS LOG SET WITH
GLASS DOORS CLOSED
• Clothing or other ammable material should not be placed on
or near the appliance.
• Do not place trash or other articles on the log set during operation.
• During manufacturing, fabricating and shipping, various com-
ponents of this appliance are treated with certain oils, lms or
bonding agents. These bonding agents are not harmful but
may produce annoying smoke and smells as they are burned
off during initial operation of the appliance. This is a normal
temporary occurrence. A window should be opened during the
initial bake out period.
• Keep burner and control compartment clean.
• WARNING: Before installing in a solid fuel burning replace,
the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner.
• Installation and repair should be done by a qualied service
person. The appliance should be inspected before use and
at least annually by a qualied service person. More frequent
cleaning may be required due to excessive lint from carpeting,
bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.
• Do not put anything around the replace that will obstruct the
ow of ventilation air.
• Do keep the appliance area clear and free from combustible
material, gasoline and other ammable vapors and liquids.
• A yearly examination and cleaning of the venting system of
the solid-fuel burning replace must be performed by a qualied agency.
• Do make a periodic visual check of pilot and burners. Clean
and replace damaged parts.
• Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
• Never burn solid fuels in replace where a gas log set is installed.
• This unit complies with ANSI Z21.60 Decorative Vented Appliances for Solid Fuel Burning Fireplaces. State or local codes
may only allow operation of this appliance in a vented conguration. Check your state or local codes.
25742-2-0514Page 4
BEFORE YOU BEGIN
L
G
D
C
K
L
A
F
I
H
B
E
Before you begin: Do not, handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling logs, wash
your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are
not properly and rmly positioned in the appliance.
Refer to Figures 1 through 3 for the following warning.
WARNING
Failure to position the parts in accordance with this diagram or failure to use only parts specically approved with this
appliance may result in property damage or personal injury.
Apply loose material (glowing embers) with the appropriate ember
placement, See illustrations on pages 6-8. Replacement of loose
material (glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing embers)
may adversely affect performance of the heater.
Replacement Loose Material (glowing embers) Part Number
I
Rock Wool 15999
Platinum Bright Embers PE-20-1
Note: A single layer of embers is to be used when applying Platinum
Bright Embers (alone or in combination with production embers)
to the burner.
NOTE: Pieces of glowing embers should be uffed up prior
to placement onto the burner.
WARNING
All previously applied loose material must be removed
prior to reapplication.
NOTE: Follow the proper installation when placing logs, when
placed correctly, the logs will not cover any ports.
H
K
Figure 2
Figure 1
Attention: Refer to Page 9, Parts List and Parts View to order logs for your appropriate model number.
25742-2-0514 Page 5
Figure 3
EMBER PLACEMENT LSU18RR-2 PHOTOS
Do not cover any large ports with
loose material (glowing embers)
REAR
TOPView - Ember Placement Shown in Shaded Area
FRONT
25742-2-0514Page 6
EMBER PLACEMENT LSU24RR-2 PHOTOS
Do not cover any large ports with
loose material (glowing embers)
REAR
TOPView - Ember Placement Shown in Shaded Area
25742-2-0514 Page 7
FRONT
EMBER PLACEMENT LSU30RR-2 PHOTOS
Do not cover any large ports with
loose material (glowing embers)
REAR
TOPView - Ember Placement Shown in Shaded Area
FRONT
25742-2-0514Page 8
LOG IDENTIFICATION
Attention: When ordering parts, it is very important that part number and description of part coincide.
INDEX
NO.
A
B
C
D
E
F
G
TOP VIEW FRONT VIEW
H
I
K
L
USE ONLY MANUFACTURER’S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
Index No. Part Number
LSU18RR-2
A R9312 R9323 R9329 BACK RIGHT LOG
B R9313 R9717 R9876 RIGHT MIDDLE LOG
C R9714 R9720 R9877 LEFT BACK LOG
D R9315 R9326 R9332 LEFT MIDDLE LOG
E R9316 R9873 R9878 RIGHT FRONT LOG
F N/A R9328 R9334 CENTER MIDDLE LOG
G R9317 R9366 R9367 LEFT FRONT LOG
H R9320 R10282 R9462 MIDDLE BOTTOM BRANCH
I N/A R9319 R9319 MIDDLE TOP BRANCH
K R9321 R9321 R9321 TOP LEFT BRANCH
L R9322 R9322 R9322 TOP RIGHT BRANCH
Part Number
LSU24RR-2
Part Number
LSU30RR-2 Description
25742-2-0514 Page 9
LOG PLACEMENT
C
D
A
B
F
G
BOTTOM LOG PLACEMENT
NOTE: LOG "F" NOT INCLUDED IN 18" SET
LOG "I" NOT INCLUDED IN 18" SET
E
L
H
I
PILOT AND
GAS ENTRY
PILOT AND
GAS ENTRY
K
TOP LOG PLACEMENT
Figure 3
25742-2-0514Page 10
LOG PLACEMENT
NOTE: Follow the proper installation when placing logs, when placed correctly, the logs will not cover any ports.
1. With the valve "front" side facing you, place Back Right Log (log A) onto right back pins of burner.
TOP VIEW
25742-2-0514 Page 11
FRONT VIEW
LOG PLACEMENT
2. Place Right Middle Log (log B) onto right middle pins of burner.
TOP VIEW
FRONT VIEW
25742-2-0514Page 12
LOG PLACEMENT
3. Place Left Back Log (log C) onto left back pins of burner.
TOP VIEW
25742-2-0514 Page 13
FRONT VIEW
LOG PLACEMENT
4. Place Left Middle Log (log D) onto left middle pins of burner.
TOP VIEW
FRONT VIEW
25742-2-0514Page 14
LOG PLACEMENT
5. Place Right Front Log (log E) onto right front pin of burner.
TOP VIEW
25742-2-0514 Page 15
FRONT VIEW
LOG PLACEMENT
6. Place Center Middle Log (log F) onto burner top against logs B and D. Note: Omit this step for 18" log sets.
TOP VIEW
FRONT VIEW
25742-2-0514Page 16
LOG PLACEMENT
7. Place Left Front Log (log G) onto left front pins of burner.
TOP VIEW
25742-2-0514 Page 17
FRONT VIEW
LOG PLACEMENT
8. Insert boss of Middle Bottom Branch (log H) into recess on logs E, B, and C.
TOP VIEW
FRONT VIEW
25742-2-0514Page 18
LOG PLACEMENT
9. Insert boss of Middle Top Branch (log I) into recess on log H (Middle Bottom Branch) and logs A and B. Note: Omit this step for 18"
log sets.
TOP VIEW
25742-2-0514 Page 19
FRONT VIEW
LOG PLACEMENT
10. Insert boss of Top Left Branch (log K) into recess on logs C, D, and G.
TOP VIEW
FRONT VIEW
25742-2-0514Page 20
LOG PLACEMENT
11. Insert recess of Top Right Branch (log L) into the recess on log A.
TOP VIEW
25742-2-0514 Page 21
FRONT VIEW
LOG PLACEMENT
12. Compare the completed log installation with Figure 4. Review previous steps to make any necessary adjustments.
13. Log placement is complete.
NOTE: When placed correctly, the logs will not cover any ports.
TOP VIEW
FRONT VIEW
25742-2-0514Page 22
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
Able Distributors
2501 North Central Avenue
Chicago, IL 60639
Phone: 773-889-5555
Toll Free: 800-880-2253
Fax: 773-466-1118
Website: www. abledistributors.com
Parts: Heater
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, res and all causes beyond our control.
25742-2-0514 Page 23
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
EMPIRE
EMPIRE
Comfort Systems
If you have a general question about our products, please e-mail us at
info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com
25742-2-0514Page 24
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