Page 1
Dear Whistler Customer,
If you have questions concerning the operation of
this Whistler product please call:
Customer Service
Monday - Friday • 8:00 am - 5:00 pm CT
Please keep the receipt in a safe place. You may
register your product online at
www.whistlergroup.com. For warranty
verification purposes, a copy of your dated store
receipt must still accompany any unit sent in for
warranty work. If the unit is returned without a
dated store receipt, an out-of-warranty service
charge applies. Note: Your warranty period begins
at the time of purchase. The warranty is validated
only by the dated store receipt! Please record the
serial number of the unit in the space provided in
the accessories section of the guide.
To fully acquaint yourself with the operation of
your Whistler detector and to better understand
the differences between detecting radar, laser,
and safety radar signals, we recommend reading
this entire guide or visiting our FAQ page on our
website www.whistlergroup.com
Enjoy your Whistler detector and please drive
safely.
Sincerely,
The Whistler Group, Inc.
1-800-531-0004
or visit our website
www.whistlergroup.com
Model Features Summary....................................4 - 5
Installation.............................................................6 - 8
• Mounting Guidelines
• Windshield Mounting
• Power Connection
• Fuse Replacement
Operation............................................................8 - 13
• Power On Self Test & Volume
• Integrated Real Voice
• Feature Engaged Confirmation
• Self Test Mute
• Setting Saver
• Auto Quiet Mode
• Quiet Mode
• City/City 1/City 2 Modes
• Highway Mode
• FDSR/TFSR Rejection Modes
• Alert Periscopes
• Dim/Dark Mode
• Engaging/Disengaging VG-2 Detection
• Vehicle Battery Saver Mode
• Stay Alert (Z-15R+/Z-15RS Only)
Laser & Radar Alerts...........................................14 - 15
• Laser Audio/Visual Alerts
• Laser Tips
• Pulse Protection
• Safety Warning System™
VG-2 Alerts..............................................................15
POP™ Mode............................................................16
Option Select Mode..........................................16- 17
• Reset Features
Troubleshooting Guide....................................18 - 19
• Care & Maintenance
Are Detectors Legal?........................................19 - 20
• FCC Information
Speed Monitoring.............................................20 - 22
• Radar Facts
• Laser Facts
• Other Speed Detection Systems
Warranty Information.......................................23 - 26
Specifications.........................................................27
Accessories.............................................................28
®
(Z-15R+/Z-15RS Only)
®
Z-11R+/Z-11RS
1
6
2
9
10
8
14
15
WHISTLER FEATURES FEATURE DESCRIPTIONS FEATURE DESCRIPTIONS INSTALLATION INSTALLATION
Bracket Release Button - provides quick and
1.
easy release of the mounting bracket.
Speaker - provides distinct audio warnings
2.
20
18
24
Ka P C
13
22
19 2316
3
11
7
12a
4 5
Z-15R+/Z-15RS
1
6
21
16
17
18,19,
2
9
10
8
20
12
13
22
11
7
for X, K, Ka band radar, safety warning system,
laser and VG-2.
Mounting Bracket Location - slot holds
3.
mounting bracket firmly.
L
Radar Antenna - compact, high-efficiency
4.
antenna receives radar signals.
Front Laser - high gain optical lens provides
5.
increased sensitivity and field of view for
leading-edge laser detection.
Rear Laser - an integrated optical waveguide
6.
provides superior detection of laser signals
transmitted from behind.
City Button - reduces the annoyance of false
7.
alerts typically encountered in urban driving
areas.
Quiet Button - pressing QUIET before a radar
8.
signal is detected engages Auto Quiet Mode
which provides “reduced tone” sounds after the
initial warning. Pressing QUIET during a radar
encounter silences audio alerts, while allowing
visual alerts to keep you informed.
9.
Power / Volume Control - turns unit on/off and
adjusts audio level.
10.
Dim / Dark Mode - engages Dim/Dark modes.
Menu Button - enters option select mode.
11.
Numeric Icon Display - combines icon
12.
display with a 7 segment digital display that
shows signal strength indication and band
identification.
12a.
Icon Display - offers easy-to-read display
to indicate power, city mode, radar band
identification, and signal strength.
13.
Alert Periscopes - provide an additional
attention getting visual alert.
X-band Icon - indicates the unit is receiving a
14.
X-band signal.
K-band Icon - indicates the unit is receiving a
15.
K-band signal.
Ka-band Icon - indicates the unit is receiving a
16.
Ka-band signal.
17.
V - indicates that the unit is receiving a VG-2
signal. Indicates that VG-2 is engaged.
18.
P - indicates unit is in Highway mode.
C - indicates that the unit is operating in city
19.
mode.
Signal Strength Icon - indicates the strength
20.
of the signal being detected.
21.
L - indicates that the unit is receiving a laser
signal.
Power Jack - provides connection for the power
22.
cord.
23.
VG-2/Laser Icon - indicates that the unit is
receiving either VG2 or laser signal.
24.
X/K -band Icon - shows the unit is receiving a X
or K band signal.
Mounting Guidelines
• Mount the unit as low as possible near the center of
the windshield.
• Do not mount the unit behind wipers, ornaments,
mirrored sunscreens, etc. These obstructions have
metal surfaces which can affect radar and laser signals
and reduce critical warning time. (Regular tinted glass
does not affect reception.)
• Some windshields have an Instaclear™ or
Electriclear™ type coating, which affects radar
signals. Consult your dealer or the user guide
to determine if your windshield has this coating.
• Avoid placing unit in direct contact with the wind
shield.
• To reduce the possibility of theft, conceal the unit
when not in use.
INSTALLATION
Rubber Bumper
Windshield Mounting
• Install the two suction cups and rubber
bumper onto the bracket by fitting them into
their holes.
• Press the suction cups onto the windshield at
the location you have chosen.
IMPORTANT: Make sure the unit is level.
Note: Some newer cars have a plastic safety
coating on the inside of the windshield. The
windshield bracket may leave permanent marks
on this type of surface.
To find out if your vehicle has this type of windshield,
check the user guide or ask your dealer. We
recommend that you do not leave the suction cup
bracket on the windshield in direct sunlight. If the
detector is removed, this may cause blistering of the
dash in some vehicles.
Power Connection
• Plug the small end of the power cord into the
unit’s power jack.
• Plug the large end into the vehicle’s cigarette
lighter.
Fuse Replacement
The lighter socket plug is equipped with a
replaceable 2 amp, 3AG fuse located behind the
silver tip. To replace the fuse, carefully unscrew the
tip of the plug.
IMPORTANT: Unscrew slowly. The tip contains
a spring which may fly out when disassembling.
Insert the new fuse with the spring and screw on
the tip. With use, the screw cap on the plug may
loosen. Retighten it occasionally.
OPERATION
Power On Self Test & Volume
Each time your Whistler detector is turned on, an
automatic self-test sequence confirms that the
speaker and visual displays are functional. To
increase the volume, continue turning the
volume knob.
Integrated Real Voice
When selected, Real Voice® will be used to
articulate the following:
1. Band Identification
2. Safety Warning System messages
3. Feature Selection
Voice OFF/ON is selected by holding quiet
button for approximately 2 seconds. Voice ON
will announce “caution”, Voice OFF will give a
double beep.
Feature Engaged Confirmation
Each time a button is pressed, one beep confirms
the feature is “on”, two beeps confirm feature
“off”.
®
(Z-15R+/Z-15RS Only)
4 5 6 7 8
Self Test Mute
Press the Quiet button during the self-test
sequence to cancel the Self-Test audio. This will
not affect radar/laser alerts. To restore the SelfTest audio, press the Quiet button during the
next Self-Test.
Setting Saver
Setting Saver stores your personalized settings so
that when the detector is turned off and then on
again, you do not have to re-enter them.
Auto Quiet Mode
Pressing QUIET before a radar signal is detected
provides an alternate alert pattern, consisting
of several beeps (indicating X, K, Ka or Safety
Warning System™) followed by reduced tone.
The reduced tone will continue for as long as
the detected signal is present or any new signal
is detected within 20 seconds, becoming more
rapid as the strength of the signal increases.
• Press Quiet (before a signal is detected) to
engage Auto Quiet.
• Once the Auto Quiet mode is engaged, you
may cancel the audio alarm by pressing Quiet.
• Press Quiet (when the unit is not alarming) to
cancel Auto Quiet mode.
Quiet Mode
Quiet mode cancels audio during an alert and any
new alert within 20 seconds. After 20 seconds of
no alerts, the audio is restored for any new alerts.
• Press Quiet to cancel the audio.
• Press Quiet a second time during an alert
to restore the standard audio alert pattern;
or turn the unit off, then on.
9 10 11 12 13 14
City/City 1/City 2 Mode
Whistler’s Three Stage City Mode is designed to
reduce the annoyance of automatic door openers,
intrusion alarms and other devices which share
frequencies with police radar. Generally, X band is
used for these devices.
• Press City button to cancel Highway Mode
and engage City Mode.
• Press City button again to enter City 1 Mode
• Press City button again to enter City 2 Mode
• Press City button a fourth time to cancel City
2 Mode and return the unit to Highway Mode.
In City Mode, weak speed/safety warning system™
signals give an initial alarm of two beeps, and then
remains quiet unless the signal becomes very strong.
When the signal strength increases, two additional
beeps are provided. City 1 and City 2 Modes
operate the same as Highway Mode, but in City 1
Mode, X band requires a stronger signal to alert. In
City 2 Mode, X-band is not detected.
CAUTION: Some towns/small cities may still be
using X band radar. City Mode does not change the
audio alert for laser or VG-2.
Highway Mode
Highway mode provides full audio warnings any time
radar (X, K, Ka, Safety Warning System™) or laser
signals are detected, and is recommended for open
road driving.
Field Disturbance Sensor Rejection (FDSR)
Traffic Flow Sensor Rejection (TFSR)
Recently many new products that operate on police
radar frequencies have been causing nuisance alerts
to radar detectors. These radar based sensors are
installed alongside the Highway and more recently
on vehicles used as lane change assist / blind spot
detectors / collision avoidance systems. TFSR when
turned ON is designed to eliminate alerts from
specific Traffic Flow sensors. FDSR when turned ON
is designed to identify all radar based collision
avoidance systems that operate within the same
band as police radar and provide a brief less
intrusive alert to keep you informed and aware.
A signal strength indicator will help determine
your proximity to the source without the continued
annoyance of audio.
We suggest you turn FDSR ON if you are
experiencing excessive random false alerts when
behind select vehicles.
NOTE: TFSR and FDSR are ON by default and
not selectable on the Z11R+/Z-11RS
Alert Periscopes
Whistler’s Alert Periscopes provide an added
attention getting visual alert. The two extra LED’s
flash on and off when the unit alarms to provide a
unique visual alert. This alert can be programmed
through the Option Select Mode to be: ON, OFF, or
FLASHING during alerts.
Dim/Dark Mode
Dim/Dark Mode reduces the illumination of the
display.
• Press and release the Dark button to reduce
illumination to a dim setting.
• Press and release the Dark button a second time
to engage Dark Mode. The display illumination is
further reduced.
Dim or Dark can be engaged during an alert. In
Dark Mode, the display goes dark for as long as a
signal is being detected and 20 seconds after, then
the display returns to the dimmer setting.
• Press and release the Dark button a third time to
restore the display to full illumination.
Engaging/Disengaging VG-2
See Option Select Mode to turn this feature on.
Vehicle Battery Saver Mode
The Vehicle Battery Saver Mode automatically shuts
off your detector within 6 hours. The timer is reset if
the detector is turned off, unplugged or any button
is pressed before the time has expired. The detector
will alert you with an audible and visual warning
before it shuts off. During this warning, you can
momentarily reset the unit by pressing any button.
This will reset the timer. If the unit has automatically
turned itself off, press any button to turn the unit
back on.
Stay Alert Feature (Z-15R+/Z-15RS Only)
The Stay Alert Feature is designed to test a driver’s
alertness. To engage (when the unit is not alarming):
• Press and hold the City button for approximately
2 seconds. Release button during or immediately
after the alert is given.
The “H” or “C” will flash indicating Stay Alert is
activated. Within 30-60 seconds, two beeps are
sounded; to show alertness, the driver must press
either the City, Menu, or Quiet buttons within 3-5
seconds. If a button is pressed within 3-5 seconds,
the cycle is repeated.
If a button is not pressed within 3-5 seconds, an
alarm sounds and the display flashes all the LEDs.
• Press the Dark button to exit the Stay Alert
feature.
WARNING!!! Stay Alert is NOT intended as a
substitute for adequate rest. You should NOT
operate a vehicle if you are drowsy. During
extended periods of vehicle operation, you should
take frequent breaks. Improper reliance on the Stay
Alert feature may result in vehicle damage, personal
injury or death.
Laser Audio / Visual Alerts
When a laser signal is detected, model
Z-11R+/Z-11RS display indicates alert by illuminating
the “V/L” and scrolling the signal strength indicators
from right to left. Model Z-15R+/Z-15RS display
indicates an “L” on the display. The audio alert is
continuous for a minimum of 3 seconds.
Laser Tips
If you are the targeted vehicle, a laser gun can often
determine your speed within a few seconds after you
receive an alert. In this situation there is generally
no time to safely adjust your speed. However, if you
are traveling near or behind the targeted vehicle and
receive an alert, response time should be sufficient.
Any laser alert, regardless of duration, requires
immediate action!
Pulse Protection
Pulse (or instant-on) radar is more difficult to detect
than conventional radar because it remains “off”
until activated to measure the speed of a targeted
vehicle. When a pulse type transmission is detected,
your Whistler detector sounds an urgent 3-second
audio warning. Model Z-11R+/Z-11RS will flash
the alert strength indicators at their fastest rate; on
model Z-15R+/Z-15RS a “P” will be displayed. After
the 3-second pulse alert, the standard alert pattern
continues for as long as the signal is present. It is
important to respond promptly to a pulse alert, since
warning time may be minimal.
®
LASER/RADAR ALERTSLASER/RADAR ALERTSOPERATIONOPERATIONOPERATIONOPERATIONOPERATION
Safety Warning System/Audio/Visual Alerts
When your Whistler detector detects a safety
warning system, it provides a distinctive audio
tone and; Model Z-11R+/Z-11RS illuminates the
first and last alert LED; Model Z-15R+/Z-15RS
display shows an “S.” and a decimal point when a
Safety warning system is detected.
Alert
Z-15R+/Z-15RS Display Shown
NOTE: You will not be able to receive SWS™
alerts if transmitters are not located in your area.
VG-2 ALERTS
VG-2 Detection Mode
The VG-2, also known as a “radar detector
detector,” is a special receiver used by police to
detect signals radiated by a radar detector. See
speed monitoring section for more information
on VG-2.
When the VG-2 signal is detected, the VG-2
alert is sounded. After 3 seconds, the audio
is cancelled and the VG-2 indicator flashes at
a slower rate. Every 30 seconds, the detector
checks for a VG-2 signal. This cycle is repeated if
the VG-2 signal is detected again. If no signal is
detected, two beeps are provided indicating an
“all clear” condition.
During the period a VG-2 signal is detected,
a radar signal cannot be detected. However,
because the VG-2 alert has confirmed that a
patrol car is nearby, you are already aware of the
potential for speed monitoring and can adjust
your speed accordingly. Laser detection is not
affected while a VG-2 signal is detected.
15
Page 2
POP™ MODE ALERTS OPTION SELECT MODE TROUBLESHOOTING GUIDE
POP™ Mode Alerts
Because POP™ Mode radar utilizes the same
K or Ka band frequencies, POP™ Mode Alerts will
be displayed as regular radar alerts.
OPTION SELECT MODE
Option Select Mode
Press the Menu button to enter Option Select
Mode. Each press of the Menu button changes to
the next selectable feature. The Dark (D) button
and the Quiet (Q) button turns the feature ON/
OFF or Blinking for example. A decimal point
on model Z-15R+/Z-15RS will indicate a feature is
ON; Model Z-11R+/Z-11RS will illuminate the “III”
icon. When the feature is off these indicators will
not be shown. A button must be pressed within 20
seconds or Option Select Mode will automatically
be exited.
Z-11R+/
Z-11RS
To Change
Feature
Display
Shows
VG-2 V/L
ALERT
PERI-
SCOPES
POP™ P
NOTE: TFSR, FDSR and SWS are ON by default (not selectable on
D=Dark /
Q=Quiet
D = ON
Q = OFF
III
to Select
D = ON
Q = OFF
the Z-11R+/Z-11RS)
D or Q
Option
VG-2 = ON
VG-2 = OFF (default)
Alert Periscopes
ON, OFF or
Blinking (default)
POP™ = ON
POP™ = OFF (default)
Z-15R+/
Z-15RS
To Change
Display
Feature
NOTE: To exit Option Select Mode press and hold
the menu button.
Reset Features
All user features can be reset to factory settings.
Factory Reset
1. Unplug Power Cord from unit
2. Press and hold Quiet
3. Plug the Power Cord into the unit
(Power switch turned on)
4. Wait for 2 beeps
5. Release the Quiet button
Shows
VG-2 V
ALERT
PERI-
SCOPES
POP™ P
SWS™ S
VOICE VL E
TFSR t
FDSR F
D=Dark /
Q=Quiet
D = ON
Q = OFF
D or Q
•
to Select
D = ON
Q = OFF
D = ON
Q = OFF
D = E
Q = S
D = ON
Q = OFF
D = ON
Q = OFF
Option
VG-2 = ON
VG-2 = OFF (default)
Alert Periscopes
ON, OFF or
Blinking (default)
POP™ = ON
POP™ = OFF (default)
SWS™ = ON
SWS™ = OFF (default)
VOICE = English (default)
VOICE = Spanish
TFSR = ON
TFSR = OFF (default)
FDSR = ON
FDSR = OFF (default)
Unit is now reset.
Factory Settings are:
• Highway Mode
• Dim/Dark Mode to full illumination of display
• Auto Quiet Mode OFF
• VG-2 Detection Mode OFF
• Self Test Mute OFF
• Voice® English (Z-15R+/Z-15RS Only)
• Alert Periscope to Blink
• POP™ Mode OFF
• SWS™ OFF (Z-15R+/Z-15RS Only)
• TFSR OFF (Z-15R+/Z-15RS Only)
• FDSR OFF (Z-15+/Z-15RS Only)
TROUBLESHOOTING GUIDE
Your Whistler detector is expertly engineered and
designed to exacting quality standards to provide
you with reliable, trouble-free operation. If your unit
has been correctly installed following the guidelines
in this guide, but is not operating optimally, please
refer to the troubleshooting guide below.
PROBLEM: Unit does to turn on - check fuse in plug;
replace if necessary with a 2 amp, 3AG type. Make
sure lighter socket is clean.
No or low audio - cancel Auto Quiet Mode or City
Mode. Check the audio level setting.
PROBLEM: Unit alarms when vehicle hits bumps.
Check for loose lighter socket; tighten and clean.
Check connections at both ends of power cord.
Substitute another cord to determine if the cord is
defective. Return the defective cord to the factory.
16 17 18 19 20 21 22
TROUBLESHOOTING GUIDE
If difficulties occur which cannot be solved by
information in this Troubleshooting Guide, please
call Whistler Customer Service at
1-800-531-0004 or visit our FAQ page at
www.whistlergroup.com before returning your unit
for service.
Care & Maintenance
During the summer months, avoid prolonged
exposure to direct sunlight by removing your unit
from the dash when your vehicle is parked for
an extended period of time. Do not spray water,
cleaners, or polishes directly onto the unit. The spray
may penetrate through the openings and damage
the unit. Also, do not use any abrasive cleaners on
the unit’s exterior.
ARE DETECTORS LEGAL?
In Most States YES!
Laser-Radar detectors are legal in every state for
automobiles and light trucks (under 10,000 lbs.)
except Virginia and Washington, D.C., which have
local regulations restricting the use of radar receivers
in any vehicle.
The Federal Highway Administration (FHWA) passed
a nationwide regulation, effective January 1994,
which prohibited radar and laser detector use in
vehicles over 10,000 lbs.
FCC Information
FCC ID: HSXWH23
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference.
ARE DETECTORS LEGAL?
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
IMPORTANT: FCC requirements state that changes
or modifications not expressly approved by Whistler
could void the user’s authority to operate the
equipment.
SPEED MONITORING
Radar Facts
A radar gun operates by transmitting radio waves at
certain frequencies which reflect off objects and are
then picked up by the radar gun’s receiving section.
When a radar beam reflects off a moving target, a
measurable frequency shift occurs. The radar unit
converts this shift into miles per hour to determine
your vehicle’s speed. Currently, the FCC (Federal
Communications Commission) permits operation of
traffic radar guns at
X Band (10.500 - 10.550 GHz),
K Band (24.050 - 24.250 GHz), and Ka Band
(33.400 - 36.000 GHz).
NOTE: A radar detector will only alarm if an officer is
transmitting on any one of the above radar bands.
Laser Facts
It’s well documented that many radar guns cannot
reliably provide the speed of a targeted vehicle that
is traveling in a group of vehicles. In contrast, a
laser gun can target a specific vehicle out of a line of
traffic and determine its speed. The advantage of
laser over radar in terms of target identification is the
result of the laser gun’s narrow beam.
SPEED MONITORING SPEED MONITORING
A radar transmission can cover more than a four-lane
highway at a distance of 1,000 feet, compared with a
laser transmission which covers about 3 feet at
the same distance. For best protection, keep these
points, listed on the following section, in mind:
• Because the vehicle’s license plate or headlights
are the laser gun’s primary targets, mounting the
Whistler detector on the dashboard can improve
laser detection at short range.
• Do not follow closely behind any vehicle. If you
can’t see past a vehicle ahead of you, chances are
your detector won’t either.
• The receiving range of laser signals will not be
the same as radar signals. Laser guns are most
often used at short range.
• Whistler Laser-Radar detectors receive all current
laser guns which operate at a laser wavelength
of 905 ± 50 nm including but not limited to the
following:
• Ultra Lyte
• LTI 20 - 20
• LTI TruSpeed® S
• Pro Laser™ I II III
• Laser Ally
• Laser Atlanta® Stealth Mode
Other Speed Detection Systems
Several techniques other than radar or laser are used
to measure vehicle speeds. When these methods
are being used, no detector can provide a warning.
These techniques include:
• Pacing - A patrol car drives behind you and
matches your driving speed.
• Vascar/Aircraft - The time it takes a vehicle
to travel a known distance is measured.
Radar Detector Detectors (VG-2) Spectre The
Interceptor VG-2, or simply VG-2, is a microwave
receiver used by police to detect signals radiated
by the local oscillator of a radar detector.
Because its purpose is to identify persons driving
with radar detectors, the VG-2 is known as a
“radar detector detector”. The VG-2 is a tool used
by the police to identify radar detector equipped
vehicles. If caught, in a state where detectors
are illegal drivers risk losing their radar detector
and receiving a fine. In addition, instant-on
radar is almost always used in combination with a
VG-2, leaving unsuspecting motorists vulnerable
to receiving two tickets—one potentially for
speeding, the other for possession of a detector.
Having a radar detector capable of detecting the
VG-2 may alert you to the presence of a speed
trap.
For more information on speed monitoring
technologies, please visit our FAQ page on our
website: www.whistlergroup.com
It is the responsibility of the individual radar
detector operator to know and understand the
laws in your area regarding the legality of the
use of radar detectors.
NOTE: The newest tool Police have to detect
radar detectors is called Spectre. Spectre can
detect the majority of undetectable (VG-2) laser/
radar detectors on the market.
Consumer Warranty
This Whistler Laser/Radar detector is warranted
to the original purchaser for a period of two
years from the date of original purchase against
all defects in materials and workmanship. This
limited warranty is void if the unit is abused,
modified, installed improperly, if the housing
has been removed, or if the serial number
is missing. There are no express warranties
covering this product other than those set forth
in this warranty. All express or implied warranties
for this product are limited to the above time.
Whistler is not liable for damages arising from the
use, misuse, or operation of this product.
NOTE: Units that cannot be repaired will
be replaced with the same or similar model.
Replacement unit’s warranty will be based on the
original unit’s purchase date.
Service Under Warranty
During the warranty period, defective units will be
repaired without charge to the purchaser when
returned with a dated store receipt to the address
below. Units returned without a dated store
receipt will be handled as described in section
“Service Out-Of-Warranty.”
23 24 25 26 27 28
Due to the specialized equipment necessary
for testing a Laser-Radar receiver, there are no
authorized service stations for Whistler brand
detectors other than Whistler.
When returning a unit for service, please follow these
instructions:
1. Ship the unit in the original carton or in a suitable
sturdy equivalent, fully insured, with return receipt
requested to:
Whistler Repair Dept.
1412 South 1st St.
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT: Whistler will not assume responsibility
for loss or damage incurred in shipping. Therefore,
please ship your unit insured with return receipt
requested. CODs will not be accepted!
2. Include with your unit the following information,
clearly printed:
• Your name and street address (for shipping via
UPS), a daytime telephone number and an email
address, if applicable.
• A detailed description of the problem (e.g.,
“Unit performs self-test but does not respond
to radar”).
• A copy of your dated store receipt or bill of sale.
3. Be certain your unit is returned with its serial
number. For reference, please write your
unit’s serial number in the space provided on the
Accessory page of this guide.
Units without serial numbers are not covered under
warranty.
IMPORTANT: To validate that your unit is within the
warranty period, make sure you keep a copy of your
dated store receipt. You may register your warranty
online at www.whistlergroup.com, however, for
warranty verification purposes, a copy of your dated
store receipt must accompany any unit sent in for
warranty work.
Service Out-of-Warranty
Units will be repaired at “out-of-warranty” service
rates when:
• The unit’s original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial
number.
• The unit has been abused, modified, installed
improperly, or had its housing removed.
The minimum out-of-warranty service fee for your
Whistler Z-11R+/Z-11RS detector is $35.00 (U.S.)
and $40 (U.S.) for the Z-15R+/Z-15RS detector. If
you require out-of- warranty service, please return
your unit as outlined in the section “Service Under
Warranty” along with a certified check or money
order in the amount stated above. Payment may also
be made by MasterCard, VISA or American Express;
personal checks are not accepted.
In the event repairs cannot be covered by the
minimum service fee, you will be contacted by
a Whistler technical service specialist who will
outline options available to you.
If you elect not to have your unit repaired, it will be
returned to you along with your certified check or
money order.
IMPORTANT: When returning your unit for service,
be certain to include a daytime telephone number
and an email address (if applicable).
Customer Service
If you have questions concerning the operation of
your Whistler detector, or require service during
or after the warranty period, please call Customer
Service at:
Representatives are available to answer your
Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT).
1-800-531-0004
questions
www.whistlergroup.com
Laser Wavelength:
905 ± 50 nanometers (nm)
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band )
33.400 - 36.000 GHz (Ka Superwideband)
Operating Temperature Range:
-10º C to +70º C (+14º F to +158º F)
Power Requirements:
Operational 12 to 15 volts DC, 250mA nominal
Vehicle Battery Saver, 30mA nominal.
Patents can be viewed here:
www.whistlergroup.com/pat
POP™ Mode is a trademark of MPH Industries, Inc.
SWS™ is a trademark of Safety Warning System L.C.
Specifications are subject to change without notice.
These and other accessories can be ordered directly
from Whistler by calling 1-800-531-0004 or visiting our
online store at www.whistlergroup.com.
Order # Description Price
202151
Windshield Bracket
Kit
$9.95
206552 Power Cord (5’) $14.95
Hardwire Kit (10’)
206880
(for wiring to fuse
$9.95
box)
Modular* Cord
Package
206666
(includes coiled an
$17.95
straight cords, and
power adapter)
159032
402080
Package of 8 suction
Cups
Non Skid Dash Pad
$2.95
$6.95
*Modular: Interconnecting pieces cord and plug.
Shipping and handling (per order) $5.00. Prices are
subject to change without notice.
______________________________________________
write serial number in the space provided
USER GUIDEACCESSORIESSPECIFICATIONSWARRANTY INFORMATIONWARRANTY INFORMATIONWARRANTY INFORMATIONWARRANTY INFORMATION
Z-11R+/Z-11RS
Z-15R+/Z-15RS
HIGH PERFORMANCE
LASER-RADAR
DETECTOR
The Whistler Group Corporate Headquarters
1716 Commerce Dr. Ste. 8
Bentonville, AR 72712
Tel 479.273.6012 • Fax 479.273.2927
Whistler Customer Return Center
1412 South 1st St. • Rogers, AR 72756
Customer Service Tel 800.531.0004
www.whistlergroup.com
P/N 260037-1 06A16
© 2016 The Whistler Group, Inc.
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