Whistler D19VR Owner's Manual

OWNER’S MANUAL

DVR Camera

D19VR

WHAT’S INCLUDED

2

D19VR

USB POWER

CABLE

12V POWER

PORT ADAPTER

TRIPOD

ADAPTER

LANYARD

ADAPTER

LANYARD

OWNER’S

MANUAL

WINDSHIELD

BRACKET

Welcome

Thank you for choosing a Whistler product. We are dedicated
to providing products that represent both quality and value.
Please read the user manual carefully before using this
product. If you have additional questions, please visit the
FAQ page on our website at www.whistlergroup.com or call
toll free 800-531-0004, 8am to 5pm CT, Monday through
Friday to speak to a Customer Service Representative.

Features

FEATURE DESCRIPTION

3

1. Camera Lens

2. Speaker

3. Emergency/Enter/

Stop Button

4. Record/Select/

Pause Button

5. Micro USB Port

6. MicroSD Card Slot

7. Power/Menu/

Mute/Home
Button

8. LCD Display

9. Microphone

10. Status Indicator

11. GPS Reciever Slot

12. Micro HDMI Port

13. Adapter Rail

1

11

12

13

2

5

6

8

7

10

9

4

3

FEATURE DESCRIPTION

4

Button and Function

1. Camera Lens - 160 ultra wide-angle lens.

2. Speaker - Provides audio for playback and

device tones.

3. Emergency/Enter/Stop Button - Press button to
display menu settings.

4. Record/Select/Pause Button - Press and hold to
start recording. Press again to stop. In menu, selects
highlighted items.

5. Micro USB Port - Allows PC interface to access SD card
and charge the battery.

6. MicroSD Card Slot - Slot for memory card.

7. Power/Menu/Mute/Home Button - Press to power

ON/OFF.

8. LCD Display - View photo and video.

9. Microphone - Allows audio recordings.

10. Status Indicator - This is the LED indicating charging

status.

11. GPS Reciever Slot - Provides GPS information with the
optinal GPS antenna module.

12. Micro HDMI Port - Provides connection to an HDMI
monitor. (HDMI cable not included)

13. Adapter Rail - Area used for attaching windshield,
tripod, and lanyard adapters.

OPERATIONS

5

Inserting a MicroSD Card

Before initial use, insert a microSD card. (for best results,
use at least a 4GB card High Capacity, up to 64GB).

Charging the Unit

Fully charge DVR for initial use by:

• Car charger

• PC USB port

Display screen will show while charging.

NOTE: Turn DVR o before inserting or removing the
microSD card.

OPERATIONS

6

Installing the Windshield Bracket

The included windshield bracket securely places the DVR
onto the vehicle’s windshield.

Follow the procedure below to secure the bracket:

1. Screw the TRIPOD ADAPTER onto the threaded shaft of
WINDSHIELD BRACKET.

2. Slide the TRIPOD ADAPTER into the ADAPTER RAIL on
the top of the DVR.

3. If applicable, remove protective lm from the suction cup.

4. Clean the selected area of the windshield for mounting
using a quality glass cleaner.

5. Press the bracket onto the windshield. To secure the suction
cup press the locking tab toward the windshield.

6. Loosen the knob on the bracket to adjust the angle of the
DVR. Tighten knob securely to secure the DVR’s position.

STEP 1

STEP 2

STEP 3

STEP 6

TRIPOD

ADAPTER

ADAPTER RAIL

Power Connection in Vehicle

1. Plug the Micro USB end of the vehicle power cord into
the Micro USB port of the DVR.

2. Insert 12V Power Port Adapter into available vehicle
12V power port.

3. Insert the other end of the power cord into the vehicle’s
lighter socket/power port.

NOTE: Unit will automatically turn on and start recording
when power is applied. It will turn o when power is removed.

Shooting or Playback a Video

Shooting

1. Power on: Press to turn on DVR.

2. Record: Press to start recording. Press again to stop.

Playback

1. Playback: Press to enter menu settings.

2. Playback is highlighted, Press .

3. Press again to play the last video. Use the and
buttons to select or delete other videos.

4. Press to pause the video and press

to stop.

OPERATIONS

7

5. Press to exit Playback mode.

6. Power o: Press and hold for 2 seconds.

Menu Settings

DVR has eight menu settings. Advanced settings can be set
up via mobile APP.

OPERATIONS

8

Playback

Play recorded images

Action Cam Mode

Dash Cam Mode

Dash Cam is default option, press to switch to Action cam

WiFi

Enable/Disable WiFi for wireless connection

Cloud

Enable/Disable internet cloud connection

Voice Record

Enable/Disable voice recording (Action Cam Mode only)

Auto Record

Enable/Disable auto recording when car engine starts
(Action Cam Mode only)

30 sec.

OFF

Screen Auto O

Screen turns o after 60 seconds of non-operation
Action Cam Mode only)

Settings

Reset to factory default settings or format microSD card

Home

Select Item/Pause

Enter/Stop

OPERATIONS

NOTE: After 10 seconds (approx.) of non-operation in menu
settings, screen returns to preview.

DVR has two recording modes for dierent applications:

Action Cam Mode: Shoot normal videos.
Dash Cam Mode: Shoot loop and emergency videos.

Comparison between modes:

NOTE:

1. During loop recording, oldest les are overwritten if
microSD card is full.

2. During loop recording in Dash Cam Mode, press to
enable/disable mute function. Not available in Action
Cam Mode.

9

Mode Action Cam Mode Dash Cam Mode

Record Type Normal Loop Emergency

Record
Trigger

Press in preview

• Car impact

• Press during

loop recording

Record
Duration

Unlimited 3min. sections

1min. section
(30sec. before and
after the event)

Display Info

00:06:36

microSD card

remaining time

2014/01/01

Current date & time

View DVR Screen on TV:

1. Connect DVR to TV via Micro HDMI cable (not included).

2. Turn on DVR.

3. DVR screen displays on TV simultaneously.

Transferring Files to Computer:

1. Files may be transferred from the MICRO SD card using
a card reader (not included).

2. Files may be transferred from the MICRO SD card
directly from the camera using a data capable USB
cable (not included).

Wireless Remote Operation

Application Search and Download

This unit can be controlled and viewed remotely
using your smart phone. Before the wireless feature
can be used, type the Whistler Group application
name: D19VR, in the search eld from Google Play
Store or the Apple App Store, then download the
app to your smart phone or mobile device.

If unable to locate the D19VR app, go to
www.whistlergroup.com and nd the Google Play store
or the Apple App store icons on the home page. Click on
the icon that corresponds to the device. Once the app is
downloaded, please turn on the WiFi option in the unit.

OPERATIONS

10

The App allows control over the D19VR in two ways:

1) Local access (directly to a smart phone via WiFi) or

2) over the internet via a hot spot or Wireless router system.

NOTE: Before using mobile APP’s function, ensure the
unit’s WiFi is on and the Cloud setting is turned o. Once WiFi
is ready, the unit’s name (WH-xxxxxxxx) will momentarily be
shown on the display.

OPERATIONS

11

Google Play Store Apple App Store

OPERATIONS

12

Local Access

Smart Phone connects to unit directly via WiFi for
remote control, live view, album management and
setup features.

Via Internet

Smart Phone connects to cloud server to view live
videos uploaded from internet remote DVR.

Local

Internet

Mobile

Local

DVR

3G/4G

Mobile Hotspot

3G/4G

Wireless Router

Wireless

Router

Internet

AP

AP

AP

DVR

Local

Mobile

OPERATIONS

13

Local Access Setup

1. For Android: Turn on WiFi. For iOS: Go to Settings /
WiFi. Turn on WiFi and select the unit’s name

(WH-xxxxxxxx).

2. Run .

3. Select then the unit’s ID to enter View Page.
Select to scan again if unit is not found.

NOTE:

• Local Access cannot connect while the unit is recording.

• For rst use, password is not required. User can set a

password in Setup Page.

The Local Access function has three (3) pages: View, Album
and Setup. Review the charts below for options available
for each page.

iOS Settings

Local Main Page

Local View Page

OPERATIONS

14

Items Descriptions

Shoots videos and les are saved into DVR microSD card

Tap DVR button to start and stop recording video. Tap Camera button to take a
photo. These les will be saved to your mobile device’s camera roll (on iOS) or
Photo Gallery (on Android).

For multiple DVR users:

• Enable Quad-View for multiplelive view on mobile

• In Quad-View, select a window for single view

Upside down image

Talks to DVR from mobile application

View Page

Mode Action Cam Mode Dash Cam Mode

Record Type Normal Loop Emergency

Record
Trigger

Press in preview

• Car impact

• Press during

loop recording

Record
Duration

Unlimited 3min. sections

1min. section
(30sec. before and
after the event)

Display Info

00:06:36

microSD card

remaining time

2014/01/01

Current date & time

NOTE:

1. In Setup Page, select Save to complete settings to DVR.

2. Mobile media player may not support SuperHD video.

The following sections are part of the Wireless
Access features.

MicroSD Card Setup

When microSD card is used for the rst time or requires to
be reformatted in DVR, microSD card’s memory capacity
can be allocated between Action Cam Mode and Dash
Cam Mode.

Go to Setup / DVR Settings:
Adjust slide bar and press Format button
to complete microSD card setup.

DVR Internet Setup

Before using internet cloud service, Email and AP must be
properly set up.

OPERATIONS

15

Folders Descriptions

View or delete video les recorded in Action Cam Mode

View or delete video les recorded in Dash Cam Mode

Album Page (for DVR)

1. Go to Setup / Internet Settings:
Edit Email and AP

2. Select Save to complete
Email & AP settings.

NOTE:

AP (Access Point) can be:

• Wireless Router or

• 3G/4G Mobile Wireless Router or

• 3G/4G Mobile Hotspot

Motion Detector Setup

When car is not running and motion is detected, the unit
automatically record videos until no motion is detected.

1. Go to APP Setup / Car DVR Settings / Turn on
Motion Detector / Select Save.

2. DVR shows on screen.

3. When vehicle’s engine is turned o, the unit
will activate Motion Detector.

OPERATIONS

16

Wireless

Router

AP

3G/4G

Wireless Router

AP

3G/4G

Mobile Hotspot

AP

OPERATIONS

17

G-Sensor Setup

When DVR is recording and any impacts happen, DVR can
automatically record emergency events if G-Sensor is set.

1. Go to APP Setup / Car DVR
Settings / Select G-Sensor,
H / L Select Save.

NOTE: H = High sensitivity.

L = Low sensitivity.

2. When the unit senses an impact
it will automatically start recording. The display will
show when the
emergency video is being recorded.

Internet Access Setup

Internet setup must be completed before using the
function. See DVR Internet Setup section for
proper procedure.

DVR Connects to Cloud Server

Enable in settings menu to upload video streaming to
cloud server. Connecting status will be shown on screen.

70%

REC

2014/01/01 21:44:44

OPERATIONS

18

Remote Internet Live View

1. Connect Smart Phone with the internet
(via WiFi, 3G/4G).

2. Run APP and select .

3. For adding DVR or using
another Smart Phone, select Enter
the DVR ID and password.

4. Select the unit’s ID/name to view live
internet videos.

Status Descriptions

Connection successful. Preview shows and DVR ID

Login failed:

• Invalid AP name or password

• Weak WiFi signal or not in WiFi coverage

Connection failed:

• No internet or cloud server accessibility

• Blocked by a rewall

SPECIAL FUNCTIONS

19

Special Functions

• G-sensor function. If a sudden shock is detected (such as
in an accident) the video segment recorded is protected
from being overwritten.

• Automatic power ON/OFF function when using car
adapter plugged into 12V power port controlled by
vehicle ignition.

• Recording starts when powered ON and stops when
powered OFF with les saved.

• Seamless loop recording.

• A short press of the POWER button while recording

will Mute the audio. A will be seen on the screen.
Repeat to cancel the mute function.

TROUBLESHOOTING

DVR cannot
turn on

Power is low. Recharge battery

DVR is frozen

Press and hold button for 5 seconds to force
shutdown; press again to turn on.

DVR cannot
record

No microSD card or microSD card is full microSD card
cannot be recognized.
Format microSD card in or replace microSD card.

DVR cannot
connect to AP or
cloud server

Invalid AP name or password.
Weak WiFi signal or not in WiFi coverage.
No internet or cloud server is not acessible.
Blocked by some firewall.

Mobile cannot
find DVR - Local

DVR WiFi is disabled or not in WiFi coverage.
Mobile WiFi is disabled.
iOS user doesn’t choose DVR name in WiFi settings
Tap button on Whistler Driver.

Mobile cannot
watch live view

Weak WiFi signal.
DVR is recording.
DVR is occupied by other mobile.

Mobile cannot
connect to cloud
server - Internet

Check mobile 3G/4G or WiFi internet connection.

Mobile cannot
watch live view

Internet

The internet bandwidth is insufficient for DVR upload or
mobile download.

Forget DVR
password

Enter DVR menu settings and select Factory Settings
to reset.

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SPECIFICATIONS

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Features HD camera, HD viDeo recorDing

g-sensor iF a suDDen sHock is DetecteD (sucH as in an

acciDent), tHe viDeo segment recorDeD is
protecteD From being overwritten.

LcD screen size

2.0Ltps

camera

160



uLtra wiDe angLe Lens

Language supporteD Languages are ListeD in

ME NU

set tings

FiLes Format

mp4

resoLution pHoto: FHD 2048x1536

movie: 1920x1080 (FHD1080p/30Fps)

2304x1296 (superHD 1296p/30Fps)

recorDing viDeo Format

H.264

coLor stanDarD

continuous Loop viDeo seamLess Loop recorDing

automaticaLLy power

on/oFF

wHen using car aDapter pLuggeD into 12v

power port controLLeD by veHicLe ignition.

motion Detection supporteD

Date / time Format

(y/m/D/H/m)

SPECIFICATIONS

22

pHoto moDe 3 megapixeLs

pHoto Format

Jpg

memory carD microsD - c4 min. / 64gb max.

mic

buiLt in

viDeo output

HDmi

viDeo Format

paL/ntsc

current Frequency

50Hz/60Hz

battery buiLt-in 700maH

System Requirements

Smartphone / Tablet

• Apple iOS 6.0 or above

• Android 4.0 or above

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WARRANTY INFORMATION

Consumer Warranty

This Whistler product is warranted to the original purchaser for a period of one
(1) year from the date of original purchase against all defects in materials and
workmanship, when purchased from an authorized Whistler retailer. This limited

warranty is void if the unit is abused, misused, modied, installed improperly, or
if the housing and/or serial numbers have been removed. There are no express

warranties covering this product other than those set forth in this warranty. All
express or implied warranties for this product are limited to one (1) year. Whistler

is not liable for damages arising from the use, misuse, or operation of this product
including but not limited to loss of time, inconvenience, loss of use of your product or
property damage caused by your product or its failure to work, or any other incidental
or consequential damages including personal injury.

DO NOT RETURN ITEM TO STORE WHERE PURCHASED.

FOR WARRANTY INFORMATION, CONTACT WHISTLER CUSTOMER SERVICE AT

1-800-531-0004.

Representatives are available to answer your questions Monday – Friday

from 8:00 a.m. to 5:00 p.m. CT

Service Under Warranty

During the warranty period, defective units will be repaired or replaced (with
the same or a comparable model), at Whistler’s option, without charge to the
purchaser when returned prepaid, with dated proof of purchase to the address
below. Units returned without dated proof of purchase will be considered out
of warranty and therefore are not covered by the described Limited Warranty.
(Refer to Service Out of Warranty section.)
Due to the specialized equipment necessary for testing Whistler products, there
are no authorized service centers other than Whistler. When returning a unit for
service under warranty, please follow these instructions:

1. Ship the unit in the original carton or in a suitable sturdy equivalent,
fully insured, with return receipt requested to:

Whistler Repair Dept.

1412 South 1st St.

Rogers, AR 72756

Please allow 3 weeks turnaround time.

WARRANTY INFORMATION

IMPORTANT: Whistler will not assume responsibility for loss or damage
incurred in shipping. Therefore, please ship your unit insured with return

receipt requested. CODs will not be accepted!

2. Include with your unit the following information, clearly printed:

• Your name and physical street address for shipping (no PO Boxes),

a daytime telephone number, and an email address (if applicable).

• A detailed description of the problem (e.g.,“device will not power ON”).

• A copy of your dated proof of purchase or bill of sale.

3. Be certain your unit is returned with its serial number. Units without serial
numbers are not covered under warranty.

IMPORTANT: To validate that your unit is within the warranty period, make
sure you keep a copy of your dated proof of purchase. For warranty verication
purposes, a copy of your dated store receipt must accompany any Whistler
product sent in for warranty work.

Service Out Of Warranty

Units will be repaired at “out of warranty” service rates when:

• The unit’s original warranty has expired.

• A dated proof of purchase is not supplied.

• The unit has been returned without its serial number.

• The unit has been misused, abused, modied, installed improperly, or

had its housing removed.

The minimum out of warranty service fee for your Whistler DVR Camera is
$75.00 (U.S.). If you require out of warranty service, please return your unit as
outlined in the section “Service Under Warranty” along with a cashier’s check
or money order in the amount of $75.00. Payment may also be made by
MasterCard, VISA or American Express. Personal checks are not accepted.

24

WARRANTY INFORMATION

In the event repairs cannot be covered by the minimum service fee, you
will be contacted by a Whistler technical service specialist who will outline
options available to you.

IMPORTANT: When returning your unit for service, be certain to include a
daytime telephone number and an email address (if applicable).

Customer Service

If you have questions concerning the operation of your Whistler product, or
require service during or after the warranty period, please call Customer Service
at 1-800-531-0004.

Representatives are available to answer your questions Monday - Friday from
8:00 a.m. to 5:00 p.m. (CT) or visit the F.A.Q.’s at www.whistlergroup.com.

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CORPORATE HEADQUARTERS

1716 SW Commerce Dr. Ste. 8
PO Box 1760
Bentonville, AR 72712
Toll Free [phone]
TEL [phone]
FX [phone]

www.whistlergroup.com

CUSTOMER RETURN CENTER

1412 South 1st St.
Rogers, AR 72756
Customer Service Tel [phone]
Email: [e-mail]

P/N 403801a
03M15 © 2015 The Whistler Group, Inc.