WhisperKOOL copyrights this manual, the product design, and the design concepts, with all rights reserved. Your rights
with regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of
the USA. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any
printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written
consent of WhisperKOOL.
Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for
printing or clerical errors.
WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related
hardware at any time, without notice.
Vinothèque and WhisperKOOL are registered trademarks, and ECE is a trademark of WhisperKOOL. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. WhisperKOOL assumes no liability with regard to the performance or use of these products.
Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best
possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit
WhisperKOOL.com.
Using the Manual
This manual is intended to assist in the proper maintenance of the cooling system. In order to ensure the longevity of your
cooling unit, the equipment should be installed as outlined in the technician’s manual. It is also vital to establish a proper care
and maintenance schedule. Please read and review this manual carefully and keep it for future reference.
What is the WhisperKOOL Cooling System?
The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal
temperature and humidity levels conducive to the proper storage and aging of ne wines. This system produces minimal in-cellar
noise and has the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations.
How Does the Cooling System Work?
Similar to the air conditioning systems used for homes, the evaporator unit (fan coil unit) and condensing units are installed
in separate locations and are connected by a refrigerant line set. The evaporator portion is commonly installed in the wine
cellar, with the condensing unit is located either outside or in a remote indoor location that is ventilated. An exterior housing is
required for outdoor condensing unit installations.
Temperature Setting
The system is designed to maintain a cellar temperature of 55°F as long as the ambient temperature does not exceed 110°F.
WARRANTY REGISTRATION
In order to activate the warranty of your system, the verication and operational
documentation must be completed by the certied refrigeration technician
installing your system and submitted via mail, fax, or e-mail.
Mail to:
WhisperKOOL
ATTN: Warranty Registration
1738 E. Alpine Avenue
Stockton, CA 95205-2505
Fax to:
209-466-4606
Scan and email to:
warranty@whisperkool.com
Page 2 | 1-800-343-9463
MSP 090517
Page 5
Mini Split
1-800-343-9463
BEFORE YOU START
1. Inspect all components prior to installation. If damage is found, please contact your distributor or WhisperKOOL Customer
Service at 1-800-343-9463.
2. The evaporator unit and condensing unit eachrequire a dedicated 115V, 20-amp circuit. Use a surge protector with the unit.Do not use a GFI (ground fault interrupter) line.
3. The evaporator unit and condensing unit require no communication lines unless the system is equipped with a Cold Weather
Start Kit. If the system is equipped with a Cold Weather Start Kit, a low-voltage 18-2 thermostat wire will need to be run
between the evaporator unit (fan coil unit) and the condensing unit.
4. You are REQUIRED to install a drain line to remove condensation from the evaporator unit (fan coil unit).
5. The warranty is not active until a warranty checklist has been received, reviewed, and approved.
6. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage
consultant with a valid contractor’s license to build your wine cellar.
7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is
recommended.
If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further
questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all
testing has been completed prior to contacting Customer Service. Please have your results ready for your representative.
www.whisperkool.com | Page 3
Page 6
RECEIVING & INSPECTING THE SYSTEM
Upon receiving your WhisperKOOL unit:
• Use caution when lifting and check package for damage.
• Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath. A
shipment may include one or more boxes containing accessories.
• Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.
• Write any discrepancy or visual damage on the bill of lading before signing.
• Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation
location, piped and evacuated during this time.
Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment.
• Review the packing slip to verify contents
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
If any items listed on the packing slip do not match your order information,
contact WhisperKOOL Customer Service immediately.
Check all shipped boxes for the following contents:
Evaporator Unit (Fan Coil Unit) Box:
(1) Platinum Mini Split evaporator unit (fan coil unit)
Documentation bag:
• Mini Split Version 3 owner’s manual
• Mini Split Version 3 technician’s manual
• R-134a split system warranty checklist
Accessory kit bag:
• Retractable bottle probe
• KDT Plus display cable (50 feet)
• KDT Plus wall mount bracket assembly
• KDT Plus ush mount bracket assembly
• KDT Plus display assembly
• Flush mount template
• Evaporator installation hardware bag
• KDT Plus hardware bag
Condensing Unit Box:
(1) Condensing unit
Evaporator installation hardware bag:
• (2) ½” x ½” nylon barbed tting
• (1) ½” barbed tee
• (1) Double-D strain relief
• (4) ¾” adhesive cable tie mounts
• (2) Small cable ties
• (4) #8 x 1¾” hex-head screws
KDT Plus hardware bag:
• (1) ⁄” OD grommet
• (2) ½” nylon hole plug
• (4) #6 x 1” Phillips zinc Type A screw
• (4) 8-10 x ⁄” blue plastic screw anchor
Condensing unit accessory kit:
• (1) Filter drier
• (1) Sight glass
Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without
damaging it. When you are ready to remove the product from the box, refer to the installation instructions.
TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit.
Page 4 | 1-800-343-9463
MSP 090517
Page 7
Front / Side View
Evaporator unit (fan coil unit)
Mini Split
QUICK REFERENCE GUIDE
Rear / Side View
Filter grille
Mounting keyholes (4)
REAR VIEW
THROUGH THE WALL
(Option 1)
Knockout for wiring
Line set knockout
Knockout for drain line
INSIDE CELLAR (Option 2)
Knockout for drain line
Line set knockout
Knockout for wiring
www.whisperkool.com | Page 5
Page 8
Compressor is on
°
F
°
F
Fan is on
Anti-Frost Cycle
running
DISPLAY LAYOUT
Alarm is present
Return to Previous
Menu
View/Change Set Point
Enter User Menu
Power On/O
(hold for 5 sec)
55°F
Scroll Button
Change Set Point
Scroll Button
Change Set Point
Unlock Button
(hold for 1 sec)
PLATINUM MINI SPECIFICATIONS
Model
Cellar Size (cu. ft.)500
Dimensions20”w x 10.5”h x 13”d 11.5”w x 8.9”h x 16”d
BTUh with 90°F air entering the condenser coil.
Mini Evaporator Unit
(Fan Coil Unit)
(Air-Cooled Condensing Unit)
1730
Mini Condenser
CFM99190
RefrigerantR-134a
Condensing Unit HP1/6
Voltage Rating115V (15-amp dedicated circuit required)
Weight (lbs)2538.8
AMPS (Starting/Running)2/113.8/3.44
dBA5165
Line Set Suction line ⁄” OD; liquid line ¼” OD
Drain Line ½” ID clear plastic tubing (not included)
Installation
Thermostat
Temp. Delta
Warranty2 years (parts and labor)
Evaporator unit (fan coil unit) is installed in the cellar. The condensing unit is installed up to
100 line feet away and in accordance with the installation specications found in the
technician’s manual.
Digital display
55°F temperature dierential
(maintains proper cellar temperature when exhaust environment does not exceed 110°F)
Page 6 | 1-800-343-9463
MSP 090517
Page 9
Mini Split
electric conduit is a “duct” for vapor to travel in. The conduit should be caulked and sealed on the warm air end.
PREPARING THE WINE CELLAR
The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improperly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and
other negative side eects.
It is highly recommended that you obtain the assistance of a wine storage professional.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build
well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to assist in the
installation process. Our recommendations are meant to act as a guide in the process of building a proper enclosure.
Your intended location may have specic needs which we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 boards and ceiling joists without violating local or state codes in
your area. As a general rule, the thicker the walls and the higher the insulation value, the more consistent your cellar
temperature will be.
Insulation
Insulation is REQUIRED in order to properly use WhisperKOOL products. It is vital that all walls and ceilings be
insulated to keep the cellar temperature as consistent as possible during the summer and winter months. Standard
berglass or rigid foam insulation is normally used in cellar construction; in some cases, “blown-in” insulation is used.
The R-value, or quality of insulation, is determined by the rate at which heat passes through the insulation. The
higher the R-value, the more resistant the insulation is to conducting heat, and the more consistent your wine cellar’s
temperature will be. Using higher R-values in insulation will lower your operating costs and WhisperKOOL unit run
time. (R-13 is the recommended minimum; R-19 is preferred for interior cellar walls, and R-30 for ceilings and exterior
walls.)
Vapor Barrier
Water vapor creates its own pressure, separate from the ambient air pressure, and will intrude into colder/drier
areas. A vapor barrier is REQUIRED in order to prevent the intrusion of water vapor and maintain the correct cellar
temperature and humidity. It is recommended that 6-millimeter plastic sheeting be applied to the warm side of the
cellar walls. The vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach the
outside, then the plastic must be applied from within the cellar. The most common method is to wrap the entire
interior, leaving the plastic loose in the stud cavity so the insulation can be placed between each stud. All of the walls
and ceiling must be wrapped in plastic for a complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent inltration of warm moist
air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal growth that
cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately and sanitize that
portion of the unit.
Note: High humidity signicantly increases the heat load on the cooling system.
Any break in the vapor barriers (cut, nail hole, over-lapping, etc.) will cause a moisture leak and must be sealed. The
www.whisperkool.com | Page 7
Page 10
Mounting the Evaporator Unit (Fan Coil Unit)
The evaporator unit (fan coil unit) must be mounted within 18“ of the top of the room in order to achieve sucient cooling.
As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently
cool environment by capturing the warm air and replacing it with cool air. Mounting the unit low in the room will result in a
temperature variation in the room due to the unit’s inability to draw warm air from the ceiling of the cellar to the unit itself, and
cold air settling to the oor.
Keep Clear
Wine Cellar
Unobstructed Airow
Unobstructed airflow to and from the system is critical for the evaporator unit (fan coil unit) and condensing units overall
performance and lifespan. A minimum of 3 feet of clearance (5 feet is ideal) on all sides is crucial. The air the fans blow
needs to circulate and either dissipate or absorb heat from the space. The more air to exchange, the more efficient the system will
operate.
Note: Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems ability to work efficiently.
Door and Door Seal
An exterior grade (1¾”) door must be installed as a cellar door.
It is essential that weather stripping is attached to all 4 sides of
the doorjamb. A bottom “sweep” or threshold is also required.
The door must have a very good vapor seal to prevent warmer
moist air from leaking into the cellar. One of the most common
problems with cooling systems running continually is due to
the door not sealing properly. In cases where glass doors
are used and the room size is close to the recommended
system size, the next larger size WhisperKOOL system
should be used. This will compensate for the insulation loss
due to the lower insulating rating of glass.
Page 8 | 1-800-343-9463
MSP 090517
Page 11
Mini Split
Ventilation
The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As
the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation
is required in order to dissipate heat away from the condensing unit. If ventilation is inadequate, the exhaust will heat up the area
or room and adversely aect the system’s ability to cool. In some cases, it may be advisable to install a vent fan to dissipate heat
within the exhaust area on the condensing side of the system. However, you must have a fresh air inlet as well.
Note: If you are unsure about having adequate ventilation in your install location, please
contact us to assess your specic installation at support@whisperkool.com or 1-800-343-9463.
Evaporator unit (fan coil unit)
BACK - EXHAUST SIDE
FRONT - WINE CELLAR
Condensing unit
Exterior cellar wall
Ambient Temperature Factor
The cooling system has the ability to cool a wine cellar eciently to 55°F as long as the ambient temperature of the
area that it is exhausting to does not exceed 110°F. Therefore, you want to exhaust the condensing unit in a space which will not
exceed 110°F. Otherwise the system will not have the capacity to keep the wine at a desirable 55°F.
WARNING! Allowing your system to operate in high ambient temperatures for
extended periods of time will greatly decrease the life of your system and void
your warranty. The cooler the temperature of the air entering the condenser coil,
the more cooling capacity the system has. The less heat gain through the common
wall, the less the electricity consumption.
www.whisperkool.com | Page 9
Page 12
LIQUIDMEASURING THERMOSTAT SYSTEM BOTTLE PROBE
WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con-
tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature
setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. By measuring the
liquid temperature rather than air, the unit will operate 75–80% of the time.
Setting up the Bottle Probe:
1. Locate an empty wine bottle.
2. Fill it 75% full with room-temperature tap water.
3. Place bottle probe securely into bottle as seen in Figure 1.
4. Place bottle off to the side of the unit in your wine cellar, with the probe level.
5. To ensure a consistent temperature, place bottle probe approximately three
(3) feet away from the air output and not in the flow of the air.
It is recommended that the bottle be placed in a central location of your
wine cellar. Avoid pulling too much on the probe cord. It may become
disconnected resulting in limited functionality of the unit.
Note: The thermostat can be set between 55–70°F.
Remember: The unit operates based on the temperature of the water.
Do not be misled by thermostats reading air temperature. The air temperature
in the cellar will be cooler than the liquid temperature of the wine while it is
reaching the optimum balanced temperature.
Figure 1
Page 10 | 1-800-343-9463
MSP 090517
Page 13
SYSTEM OPERATION
Mini Split
Initial Start-Up
When the unit is plugged in and power is sent to the
controller, a beep will sound, conrming that the controller is getting power. All LEDs on the display will blink three
times. Three dashes will then appear on the screen. All display
LEDs will then blink three times. Once the controller has gone
through the initial startup process, and all LEDs have cycled,
the home screen will be displayed.
Set Point
The set point is preset at the factory to 55°F. It can be adjusted
by the customer between 55–70°F in one-degree increments.
Indoor Fan Operation
The indoor fan will run when the controller is calling for cooling
and turn o once the cooling cycle has ended. During the
cooling cycle, the system will remove some relative humidity
from the cellar. Some of the humidity that was removed can
be reintroduced into the cellar by adjusting the “fan on” and
“fan o” functions. (The cooling system is not equipped with a
humidier and does not add humidity.)
The FOF cycle should be shortened rst. This will reduce the
amount of time that the fan remains o following a cooling
cycle. When the unit has completed a cooling cycle, the
compressor and the condenser fan will turn o, but the
indoor fan will continue to run for whatever length of time the
customer has set. The Fon function may then be lengthened to
allow the fan to run longer and reintroduce moisture from the
evaporator coil back into the wine cellar.
For more information about fan settings, refer to the User
Menu on page 16.
Anti-Short Cycle
The Anti-Short Cycle ensures that the unit will remain o for a
period of ve minutes after the unit has reached the set point.
This allows the pressure in the refrigeration system to equalize
prior to starting the compressor.
Anti-Frost Cycle
When the evaporator probe senses a temperature of 26°F for
a duration of one minute, an Anti-Frost Cycle will be initiated.
This will shut down the compressor, allowing the evaporator
fan to run and melt any frost accumulation on the coil. While
the Anti-Frost Cycle is running, “dEF” will be displayed on the
screen. The compressor will remain o until the evaporator coil
reaches 40°F, or for a maximum of one hour. The unit will then
return to normal operation.
Operation in Low Ambient Temperatures
If the condensing unit is installed outdoors (where it will be
exposed to low ambient temperatures), the condenser fan will
cycle on and o. The purpose of the fan cycling is to maintain
the system’s high side pressure, which will ensure an adequate
refrigeration process.
Digital Display
The display is designed to give the user the ability to adjust
the set point, Fon/FOF parameters, and other settings. (See
User Menu on page 16 for more details.) The bottle probe
temperature is displayed by default. “dEF” will be displayed
during an Anti-Frost Cycle. The bottle probe and evaporator
probe temperatures can be accessed by pushing the SET
button and scrolling through “Pb1” (bottle probe) and “Pb2”
(evaporator probe). The light button may be used as an unlock
button.
Safety Features
In the event of a faulty bottle probe, the compressor will cycle
o for 10 minutes and on for 40 minutes. “E1” will be displayed
on the screen.
Alarms
See “Alarm Codes” in the Controller Functions chart.
Once the solenoid relay is de-energized, the controller must
wait ve minutes before reenergizing the relay. This prevents
the compressor from repeatedly turning o and on. If the unit
is calling for cooling during this time, the compressor icon will
blink, indicating that cooling is needed but the controller is
waiting for the Anti-Short Cycle delay.
www.whisperkool.com | Page 11
Page 14
°
F
°
F
DISPLAY LAYOUT
Return to Previous
Menu
View/Change Set Point
Enter User Menu
(hold for 3 sec)
Compressor is on
Fan is on
Anti-Frost Cycle running
55°F
Alarm is present
Scroll Button
Change Set Point
Scroll Button
Change Set Point
Power On/O
Page 12 | 1-800-343-9463
Unlock Button
(hold for 1 sec)
MSP 090517
Page 15
ButtonNormal Functions
55°F
55°F
55°F
INITIAL STARTUP
UNLOCKING THE
DISPLAY
ON/OFF
Mini Split
CONTROLLER FUNCTIONS
When the unit is plugged in and power is sent to the controller, a beep will sound, conrming
that the controller is getting power. All LEDs on the display will blink three times. Three dashes
will then appear on the screen. All display LEDs will then blink three times. Once the controller
has gone through the initial startup process, and all LEDs have cycled, the home screen will be
displayed.
Press and hold any button for one second to unlock the display. (A white LED will appear in the
top left corner of the button being pressed.) A beep will sound, signifying that the
display is unlocked. NOTE: The display must be unlocked before any button functions become
available.
To turn the unit ON, press and hold the ON/OFF button until the red LED turns OFF.
To turn the unit OFF, press and hold the ON/OFF button until the red LED turns ON.
UP/DOWN
SET
ESC
The up and down arrows are used to navigate through menus and adjust parameters such as
set point, Fon/FOF, etc.
• To change the set point, press the SET button. When “SEt” is displayed on the screen, press
the SET button once more. Use the UP and DOWN ARROW buttons in order to change the
value until the desired set point is reached.
• The SET button allows you to view the set point, evaporator temperature, bottle temperature, alarms, and the hidden menu.
• Press the SET button once. “SEt” will be displayed. Press the UP or DOWN ARROW buttons
to scroll through ALr, Pb1, or Pb2.
SetSet point
AlrAlarm folder
Pb1Liquid (bottle probe) temperature
Pb2 Evaporator coil temperature
• Press the SET button again to view any of these values.
• Hold the SET button for approximately 5 seconds to enter the User Menu. (More informa-
tion about the User Menu is available on page 16.)
• Other parameters in the User Menu which are not available for adjustment include: idF,
rEL, and LAn.
This button conrms changes made to parameters such as the set point and returns you to
the previous menu.
LIGHT
The light function is not in use. However, this button can still be used to unlock the display.
www.whisperkool.com | Page 13
Page 16
IconMeaning
SNOWFLAKE
ICON GLOSSARY
NOTES
Blinking: The unit is calling for cooling, but must wait ve minutes before restarting the com-
pressor. This ve-minute delay serves as an Anti-Short Cycle for the compressor’s
protection.
Constant: The unit is in cooling mode and the condensing unit is running.
DRIPPING SNOWFLAKE
FAN
ALARM
The unit is undergoing an Anti-Frost Cycle. See System Operation page for further details.
The evaporator fan is running.
The alarm icon is shown when the unit encounters an issue that needs attention. Alarm codes
are explained on the following page. All temperature-related alarms are blocked for the rst
10 hours after the unit is plugged in to allow the system to stabilize and acclimate to the new
environment.
Page 14 | 1-800-343-9463
MSP 090517
Page 17
ALARM CODES
CodeCauseSolution
The following alarm codes will be displayed on the screen along with the alarm icon.
Bottle probe is not connectedAttach bottle probe to circular connector (see instructions on page 10 of the
technician’s manual)
Faulty bottle probe connectionLocate faulty bottle probe connection by inspecting all wiring connections
between the bottle probe and the circuit board. The two-pin connector for the
bottle probe should be connected to the CPB/PB1 terminal on the circuit board.
E1
Defective bottle probeReplace the bottle probe
If it is not connected, plug it in. If a faulty connection has been identied, correct
the issue or contact customer service for further assistance.
NOTE: The E1 code will not appear in the alarms menu. It will be permanently
displayed on the screen.
Mini Split
E2
E7
EA
AH1
AL1
Ad2
Faulty evaporator probe
connection
Defective evaporator probeReplace the evaporator probe
No communication between
keypad and circuit board for 60
seconds
The following alarm codes will not be displayed on the home screen. However, the alarm icon
will be displayed in the event of an alarm. The alarms can be viewed in the Set Menu’s ALr folder.
Unit is not draining properly1. Check to see that the unit is level; if not, level it
The bottle probe is sensing a
temperature that is 8°F above the
set point
The bottle probe is sensing a
temperature that is 8°F below the
set point
The Anti-Frost Cycle ended on
time-out
Locate faulty evaporator probe connection by inspecting evaporator probe wire.
The two-pin connector for the evaporator probe should be connected to the
CPB/PB2 terminal on the circuit board. If it is not connected, plug it in.
Verify that the display cable is connected to the keypad and the circuit board and
is not damaged, frayed, or kinked. If problem persists, contact Customer Service
for troubleshooting information.
2. Verify that the drain line is not clogged; if so, clear obstruction
3. Ensure that the condensate pump is operating
NOTE: If the drain line is obstructed or the pump fails for some reason, and the
water level in the drip tray gets too high, the unit will not operate until the water
in the internal drip tray drops back below the proper level.
1. Allow time for the wine to reach the desired temperature
2. Ensure that the cellar is sealed properly
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
4. Verify that the unit is sized correctly for the cellar
1. Make sure the unit is not in cooling mode (the snowake icon will not be
illuminated)
2. Add heat to the room until the wine reaches the desired temp
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
1. Check the evaporator coil for ice buildup. Unplug the unit and allow the coil to
thaw before restarting.
2. Make sure the room to which the unit is exhausting is not below 60°F
3. If the unit repeatedly goes into Anti-Frost Cycles (one per minute), call
Customer Service for more troubleshooting information
www.whisperkool.com | Page 15
Page 18
USER MENU
The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW
buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and
DOWN ARROW buttons to adjust a parameter.
The following parameters are available in the menu:
ParameterDescription
Fdc - humidity enhancementThis parameter is measured in minutes, and is preset at the
factory to 1. An increase in this parameter will increase the humidity
enhancement of your cellar. This parameter should not be adjusted
to zero. Adjustments should be made in increments of 5, with a
maximum of 15 and a minimum of 1. After making any adjustments
to humidity enhancement, you should wait a minimum of 3 days
before making any additional adjustments. This will allow sucient
time for the cellar to acclimate to the new setting.
FOF - “fan o”This setting controls how long the fan stays o after the set point
has been reached. It is preset to 15 minutes. This setting should
not be adjusted, as most properly constructed wine cellars retain
an ample amount of humidity during the “fan o” cycle. If, however,
you wish to decrease the duration of the “fan o” cycle (in order to
increase the wine cellar’s relative humidity), you can adjust this
setting in the User Menu.
Fon - “fan on”The “fan on” time is preset to zero minutes. This keeps the relative
humidity of the wine cellar at a stable level. If, however, you wish
to raise the relative humidity of your wine cellar, you can increase
the duration of the “fan on” cycle in increments of ve (5, 10, or 15
minutes). After making any adjustment to the “fan on” cycle, you should wait a minimum of 3 days before making any additional
adjustments. This will allow sucient time for the cellar to acclimate
to the new setting.
CA1 - bottle probe (Pb1) calibrationCA1 - bottle probe (Pb1) calibration: You may use this parameter
to calibrate the bottle probe to a known temperature. This parameter can be adjusted between -12°F and 12°F. For example, if the
bottle probe temperature is 58°F, and the known temperature is
55°F, you can set the CA1 parameter to -3°F to match the known
temperature.
PA2 - installer menuThis menu is only accessible using a password and is not available
for adjustment.
Page 16 | 1-800-343-9463
MSP 090517
Page 19
NOTES
Mini Split
www.whisperkool.com | Page 17
Page 20
TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator unit (fan coil unit)
Possible causeSolution
Evaporator lter or coil is dirtyRemove the lter and wash it, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of liquid
dish detergent or coil cleaner. Spray coil, let set for ve minutes, then
ush with fresh water.
There is something blocking the supply and/or return air
The evaporator fan is not turning onCall a service tech to troubleshoot
The evaporator unit (fan coil unit) has not gone through its AntiFrost sequence yet
If evaporator unit (fan coil unit) continues to ice
Unit does not run/power up
Possible causeSolution
Evaporator Unit (Fan Coil Unit) is not plugged inMake sure the unit is plugged into an outlet
Power switch not onTurn unit on by pressing the power button on the control
Line voltage rating is incorrect for the systemCheck line voltage to make sure it is 110V-120V
Bottle at set pointLower set point
Thermostat not calling for cooling
Faulty thermostat or wiringCall Customer Service at 1-800-343-9463
Remove blockage
Check the coil for surface ice. Melt with blow drier until coil is warm
to the touch. Soak up water with a towel.
Observe ice formation pattern. If only part way up the coil face, the
system could be low on refrigerant. If all the way up, the coil may be
dirty or airow is blocked.
Lower set point
Cellar temperature is too warm
Possible causeSolution
The temperature of the room to which the condensing unit
exhausts exceeds 110°F
The system is undersized for the cellarOrder correct size system
There is something blocking the supply and/or return air on the
evaporator unit (fan coil unit) or the condensing unit
Evaporator Unit (Fan Coil Unit) is mounted too low in the cellarRelocate unit so the distance from the ceiling and top of the unit is
One or more of the fans is not turning on
Compressor is not turning on
Compressor keeps cycling on overload
Poor seal around door or other areas requiring a seal (around the
unit, wall joints, etc.)
Controller set too high
Evaporator coil is frosted or iced upObserve ice formation pattern. If only part way up the coil face,
Intake temperature must drop below 110°F
Remove air ow obstruction
no more than 18”
Please contact the installing technician to troubleshoot
Please contact the installing technician to troubleshoot
Make sure all fans are working and there is no airow obstruction
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the set point
evaporator unit (fan coil unit) could be low on refrigerant. If so, contact your installing technician to assist with troubleshooting.
System runs constantly
Possible causeSolution
Leaky door seal or poorly insulated cellarFix leaky door seal and insulate cellar in accordance with this manual
(page 8).
Page 18 | 1-800-343-9463
MSP 090517
Page 21
Mini Split
Unit leaks water
Possible causeSolution
Evaporator unit (fan coil unit) is not levelEvaporator unit (fan coil unit) should be level on the wall to prevent
leaking
Drain line clogged or kinkedCheck drain line to make sure water can ow freely
Drain is clogged, preventing water from escapingDisconnect drain and clear it out; open access door and check drain
for blockage
Drain line does not have a downward slopeFix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing drain pan to freeze and water to overowMelt ice with blow drier. Soak up with a towel.
Unit runs but does not cool
Possible causeSolution
Lack of air owMake sure fan is unobstructed and that the evaporator lter, evapo-
rator coil, and condenser coil are clean and free of debris
System undersizedContact Customer Service at 1-800-343-9463
Compressor is overheatingShut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler airow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact you installing technician to assist with
troubleshooting.
Evaporator fan runs but compressor does not
Possible causeSolution
Running an Anti-Frost Cycle1) If the system is maintaining the correct cellar temperature and
there is a dripping snowake symbol illuminated on the display, the
system is going through an Anti-Frost Cycle. No action is required.
2) If the system is not maintaining the correct cellar temperature,
this may be due to a dirty evaporator lter or coil.
3) Call the installing technician to troubleshoot, as the system may
be low on charge or require an adjustment to the TXV.
Compressor and/or starting components faultyPlease contact the installing technician to troubleshoot
System may be performing the WHM functionAllow cooling system to revert back to cooling mode
Compressor may have overheatedShut system o for 1 hour to allow compressor to cool. Turn back on
and check for cooler airow out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact your installing technician to assist with
troubleshooting.
Compressor runs but evaporator fan does not
Possible causeSolution
Faulty fan motorPlease contact the installing technician to troubleshoot
Faulty controllerPlease contact the installing technician to troubleshoot
Compressor short cycles
Possible causeSolution
Evaporator unit (fan coil unit) blows on bottle probeMove bottle probe to a more central location
System low on refrigerant chargePlease contact the installing technician to troubleshoot
Condensing fan motor/capacitor faultyPlease contact the installing technician to troubleshoot
Compressor and /or starting components faultyPlease contact the installing technician to troubleshoot
Humidity in cellar too low
Possible causeSolution
Not enough moistureRaise the “fan on” setting to increase the humidity level
www.whisperkool.com | Page 19
Page 22
MAINTENANCE SCHEDULE
Monthly
Quarterly
Annually
1. Check for debris surrounding condensing unit (leaves, branches, trash, etc); remove all obstructions
2. Check for unusual noise or vibration
3. Check the drain line to see if it is above the waterline (if draining into a vessel)
1. Use a vacuum with brush attachment to clean the evaporator coil; be careful not to crush coil ns
when cleaning
2. Remove the evaporator lter and clean with warm water
3. Ensure the condensing unit is free of debris and dust
4. Have a certied HVAC-R technician service the condensing unit and clean the condenser coil
1. Inspect for corrosion
2. Check wiring connections and integrity of cords
3. Pour a 50/50 bleach solution into the drain line every spring
Page 20 | 1-800-343-9463
MSP 090517
Page 23
Mini Split
TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacic Standard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
• The model and serial number of your WhisperKOOL systems.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
• Photos of the cellar and installation location may be needed.
Contact WhisperKOOL Customer Service
1738 E. Alpine Ave
Stockton, CA, 95205
www.whisperkool.com
Email: support@whisperkool.com
Phone: 209-466-9463
US Toll Free: 1-800-343-9463
Fax: 209-466-4606
ACCESSORIES FOR COOLING UNITS
WhisperKOOL offers accessories to enhance and customize your wine cooling unit.
Exterior Housing
Protects the condensing unit from the weather elements when the unit is located outside.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our Evaporator Unit’s
(Fan Coil Unit’s) drain line. The pump is controlled by a float/switch mechanism that turns the pump on when approximately 2¼”
of water collects in the tank, and automatically switches off when the tank drains to approximately 1¼”. The condensate pump kit
allows the excess condensate to be pumped up to 20 ft. away from the unit.
Accessories can be purchased at www.whisperkool.com
www.whisperkool.com | Page 21
Page 24
Split System Series
The Coolest Thing In Wine Storage
WhisperKOOL Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For WhisperKOOL Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING
SYSTEM. INSTALLING YOUR WHISPERKOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a WhisperKOOL Cooling System assumes that the Purchaser (“End User”) fully accepts and
agrees to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s
Manual are shipped with each unit and, if another copy is needed, replacement copies can be downloaded
from the company website (whisperkool.com) or by contacting WhisperKOOL directly for a new copy.
WhisperKOOL reserves the right, in its sole discretion, to change its Terms and Conditions at any time, for any
reason, without notice.
2. WhisperKOOL Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certied HVAC/R technician in
accordance with procedures set forth by WhisperKOOL and described in the WhisperKOOL Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist
and provide licensing or certication identication number information to assist in the warranty registration
process.
C. Purchaser must return the completed Split Startup Checklist to WhisperKOOL within thirty (30) days of
installation of Product. The Split Startup Checklist must be approved by WhisperKOOL to activate the Limited
Warranty. If the Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will
start receiving the benets of the Limited Warranty throughout the warranty period. If the Split Startup Checklist
is incomplete, Purchaser will be informed they have ve days to complete the Split Startup Checklist and resubmit to WhisperKOOL. The Split Startup Checklist will be reviewed again, and if denied, Purchaser will be
informed that they have 10 business days for corrective action. Failure to register the Product may result in loss of
warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
E. For Split Systems returned to WhisperKOOL in accordance with the terms and conditions of the Limited Warranty,
WhisperKOOL warrants against defects in material and workmanship as follows:
1. LABOR - For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option
and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing
or installing warranty parts. Invoice for service must be forwarded to WhisperKOOL for assessment and
processing. The Split System warranty is invalid if there is attempted repair by anyone other than an HVAC/R
technician approved by WhisperKOOL to service the Product.
2. PARTS - For a period of two (2) years commencing on the date of purchase, WhisperKOOL will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted
only for the remainder of the original warranty period.
3. FREIGHT - For a period of two (2) years commencing on the date of purchase, if after WhisperKOOL
approved evaluation the original Product failure is determined to be the cause of a manufacturers defect,
and not the cause of an installation error or other cause, WhisperKOOL will cover at its option, freight for the
replacement parts or Product.
Product Warranty Information
Page 22 | 1-800-343-9463
MSP 090517
Page 25
The following part or cause of failure is not the responsibility of WhisperKOOL:
• Improper voltage supply
• Line set with screw connectors (high end and low end)
• Leaks found at the braze points when performing pressure check
• Unit that has been charged incorrectly
• Incorrect tubing diameter used on line set
• A unit that has been wired incorrectly
• Valve stem on condenser side
• Improper installation of P-Trap
• Lack of P-Trap (if required)
• Condensers that are installed outdoors or in elements that would aect operation without proper cover or
housing. (Housing is available from Manufacturer).
Product Warranty Limitations and Exclusions.
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts
of God, commercial use, accident, misuse, abuse, negligence, or modication to any part of the Product.
Delivery and installation of the Product, any additional parts required, as well as removal of the Product if
warranty work is required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair of
the Product by anyone other than a technician approved by WhisperKOOL to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the
original date of purchase.
5. This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this
warranty.
6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is
evidence that the Product is within the Limited Warranty Period, must be presented by the End User to
WhisperKOOL in order to obtain limited warranty service.
7. This limited warranty is void if the factory applied serial number has been altered or removed from the
Product.
8. This limited warranty is voided if installed in an enclosure of insucient design that does not follow the
Product installation requirements stated herein and in the owner’s manual.
9. Removing the rivets from the Product’s unit housing without prior authorization from WhisperKOOL voids
this limited warranty.
10. The End User must rst contact WhisperKOOL Customer Service by telephone (at 1-800-343-9463) prior to
attempting service on any Product still under the limited warranty; else the limited warranty is voided.
11. 11. This limited warranty does not cover Product being concealed by, but not limited to, vegetation, fabric,
shelving, mud, snow, or dirt. Product must not be painted or limited warranty will be void.
12. This limited warranty does not cover exposure to corroding environments such as, but not limited to,
petroleum and gasoline products, cleaning solvents, caustic pool chemicals, and marine air.
13. This limited warranty does not cover any cause not relating to Product defect.
14. THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF YOU, THE END USER, AS WELL AS ANYONE ELSE IN THE CHAIN OF TITLE OF THE
PRODUCT, DOES NOT START A NEW LIMITED WARRANTY TIME PERIOD, AND IS IN LIEU OF ALL OTHER
WARRANTIES (EXPRESS OR IMPLIED) WITH REGARD TO THE PRODUCT. IN NO EVENT SHALL WHISPERKOOL
BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THE IMPLIED WARRANTIES OF MERCHANTABILITY
www.whisperkool.com | Page 23
Page 26
1. AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Some states do not allow
the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty
gives you specic legal rights, and you may have other rights, which vary from state to state.
2. Failure of the End User to comply with all of the Product Installation Requirements, Maintenance
Requirements and End User Requirements may, at WhisperKOOL’s sole discretion, void this limited
warranty.
3. No one has any authority to add to or vary the limited warranty on this Product.
3. Maintenance Requirements
The End User is responsible for checking the coils on the condenser unit and vacuuming them every three months
to maintain them free of debris. It is the End User’s responsibility to clean o any accumulated dust, lint, or other
debris from the front and rear intake grills; failure to do this on a regular basis will restrict the airow and may
aect the Product’s ability to function properly. Periodically cleaning the Product’s vents will help assure maximum
cooling eciency. The drain tube must also be checked and kept clean and free of debris and mold to maintain
proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move
in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is
discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can
result in costly and reoccurring repairs. If the End User suspects a mold problem, it is always best to hire a qualied
and experienced mold remediation specialist.
4. Additional End User Costs And Responsibilities
Terms and conditions for replacing the Product that is being evaluated for limited warranty.
1. After evaluation by a certied HVAC/R technician and the Product is found to be un-repairable in the eld,
contact WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines. When
a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser
skid from WhisperKOOL at retail price. Upon installation of the new condenser skid by a certied HVAC/R
Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the
Installation Checklist to WhisperKOOL Customer Service for approval. The original condenser skid must be
returned within 21 days to WhisperKOOL for failure analysis. If the Installation Checklist is approved and the
failure is evaluated as defective and not installation error or other reason, the End User will be refunded for
the cost of the replacement skid.
2. If the Product failure is evaluated and it is determined that it is an installation error or other reason, all costs,
including shipping will be the responsibility of the End User.
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular
needs and requirements, and thus no responsibility will be placed with WhisperKOOL for the End User’s
decisions in this regard.
B. End Users must assure that the product is installed by a certied HVAC/R technician. Failure to do so will
result in Voiding the Limited Warranty.
C. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept
and stored in the End User’s wine cellar, including any Product. WhisperKOOL takes no responsibility for
the safety and preservation of the aforementioned items in the event that the environment becomes
unsuitable to maintain a proper storage environment.
D. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part
thereof, unless such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being
performed.
Page 24 | 1-800-343-9463
MSP 090517
Page 27
5. Sales and Use Tax
WhisperKOOL only collects California sales tax for orders shipped within the State of California; WhisperKOOL does
not collect sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to
the taxing authority in their state for sales tax and/or use tax on the Product. The Purchaser and the End User should
each check with their state’s taxing authority for sales and use tax regulations.
6. Customer Service and Troubleshooting
WhisperKOOL’s customer service department is available to answer any questions or inquiries for End Users
regarding a WhisperKOOL Product, as well as to assist in performing basic troubleshooting, Monday through Friday,
from 6:00 a.m. to 4:00 p.m. PST, at telephone number 1-800-343-9463. WhisperKOOL reserves the right to have
a certied, WhisperKOOL-approved, HVAC/R technician go on site and inspect the product if the initial trouble
shooting warrants further investigation. WhisperKOOL Corporation is located at 1738 East Alpine Avenue, Stockton,
California 95205.
7. Request for Product Evaluation and Repair Under Warranty
SPLIT SYSTEM FIELD SERVICE WARRANTY POLICY: This Policy is to clarify what falls under Warranty Service and what
becomes the responsibility of the Owner. WhisperKOOL (“manufacturer”) strives to provide our customers with
a superior Product and we back our Product with a Two Year Limited Warranty. Please review the WhisperKOOL
Product Terms and Conditions including Product Limited Warranty and Product Installation Requirements to ensure
you have a complete understanding of our Policy and coverage of your Split System.
ARBITRATION: Any disputes arising out of or in connection with the installation and warranty of the Split System
shall be referred to and nally resolved by a WhisperKOOL approved Independent Certied HVAC/R Technician. The
evaluation of the Technician on all issues or matters of identifying the responsible party (WhisperKOOL or Installing
Technician) shall be determined in a written report. This report will be made available to all concerned parties. If
discovered under warranty, WhisperKOOL will assume the nancial responsibility under their warranty guidelines.
If the report nds the Owner’s Installer as the responsible party, WhisperKOOL will provide all documentation to
the customer to substantiate the ndings. This will include the Invoice from the Independent Certied HVAC/R
Technician and the written report of the ndings. The Owner will become responsible for payment directly to
WhisperKOOL for all charges incurred for repairs (labor, parts and shipping costs) on the Split System.
8. Miscellaneous Terms and Conditions
A. Return Policy. All return inquiries must be made within thirty (30) calendar days of the original purchase of a
Product and are subject to a twenty ve percent (25%) restocking fee. Shipping costs are not refundable and the
Purchaser is responsible for all return shipping costs (including customs fees and duties, if applicable).
B. Security Interest. WhisperKOOL retains a security interest in each Product until payment in full.
C. Construction and Severability. Every provision of these Terms and Conditions shall be construed, to the extent
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions is held by a court of
competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held,
be deemed severed from the contract of sale between Purchaser and WhisperKOOL, and all of the other non-
severed provisions will remain in full force and eect.
D. Governing Law/Choice of Forum. The laws of the State of California (without regard for conicts of law) shall
govern the construction and enforcement of the these Terms and Conditions of Sale (Sections 1 through 9
inclusive, including Product Limited Warranty And Product Installation Requirements), and further these Terms
and Conditions of Sale shall be interpreted as through drafted jointly by WhisperKOOL and Purchaser. Any
dispute will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties,
WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for
that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms
and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent
breach or default.
E. Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other
errors or inaccuracies. WhisperKOOL reserves the right to correct any errors, inaccuracies or omissions, and to
change or update these Terms and Conditions, at any time without prior notice.
www.whisperkool.com | Page 25
Page 28
9. Questions, Additional Information And Technical Assistance
A. Questions. If you have any questions regarding these Terms and Conditions or wish to obtain additional
information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:
Customer Service
WhisperKOOL Corporation
1738 E Alpine Ave
Stockton, CA 95205
B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to
4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty
information more eectively if you provide them with the following:
1. The model and serial number of your WhisperKOOL UNIT.
2. The location of the system and installation details, such as ventilation, construction of your wine cellar, and
room size.
Model ______________________________________ Serial Number __________________________
Installed by __________________________________________ Date __________________________
Page 26 | 1-800-343-9463
MSP 090517
Page 29
WhisperKOOL
1738 E. Alpine Ave
Stockton, CA 95205
1(800) 343-9463
www.whisperkool.com
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.