Failure to follow these instructions can result in death,
fire, or electrical shock.
Observe all governing codes and ordinances.
Required:
■ A 120 V, 60 Hz, AC-only, 15 or 20 A electrical supply with a
fuse or circuit breaker
Recommended:
■ A time-delay fuse or time-delay circuit breaker
■ A separate circuit serving only this microwave oven
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING:Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
SAVE THESE INSTRUCTIONS
This device complies with Part 18 of the FCC Rules.
FEATURES
Feature Guide
This manual covers several models. Your model may have some or all of the items listed. Refer to this manual or the Product Help section
of our website at www.whirlpool.com for more detailed instructions.
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
2. Touch the number keypads to enter time up to 99 minutes and 59
seconds.
3. For example, to set 12 minutes length time, touch TIMER keypad.
4. Use the number keypads to enter 12:00.
5. Touch Start.
Add 30 SecondsIn Manual cooking, touch the START keypad will start 30 seconds of cook
Start FunctionPress the START keypad to start any cooking functions. If cooking is
time with full power MW cycle. Duration can be adjusted by pressing START
keypad, it adds 30 seconds per each press while the unit is running. Pressing
and holding the START keypad, it will add more duration automatically.
For example:
Add 30 seconds cooking time, press START keypad once.
Add 1 minute cooking time, press START keypad twice.
Add more duration, press and hold START keypad until your prefer cooking
time.
Note: User holds the START keypad, the duration can be add up to 10 minutes
to the current time countdown. When 10 minutes has been added or the max
time has been reached, invalid/retry tone sound and the display shows the fi nal
time setting. If you want more duration, you can release the keypad, then press
and hold the START keypad again to add up to another 10 minutes.
interrupted by opening the door, touch START after the door is closed again will
resume the preset cycle.
Microwave Oven CancelThe CANCEL keypad stops any microwave oven function except for the clock
Activate Control LockActivate to avoid unintended start. Touch and hold the CANCEL keypad for
Setup /ClockSet the Clock
Setup /ClockSet the SoundDisable or enable button tones, and set the volume level.
Setup /ClockSet Scrolling SpeedScrolling speed options will be between Low, Medium and High speeds.
Setup /ClockSet Display Auto OffThis feature would allow user to set a display mode on / off. When mode is set,
and control lock.
about 3 seconds until tone sound and the CONTROL LOCKED icon appears in
the display. Repeat to unlock control.
The Clock is a 12-hour(1:00-12:59), no leading 0 for 1:00-9:59.
1. Press the Setup/Clock keypad repeatedly until Clock.
2. Pressing number keypad to set the clock.
3. Press START or SETUP/CLOCK to save.
Note:
nIf the clock set is not correctly, start the clock with the clock in memory or
“:”.
nThe default clock value in the memory is “ : ”.
Press the Setup/Clock keypad repeatedly until Sound.
Press number keypad 1-Button Tones 2-Volume.
Press START or SETUP/CLOCK to save.
1. Press the Setup/Clock keypad repeatedly until Scrolling Speed.
2. Press number keypad 1 for Low, 2 for Medium and 3 for High.
3. Press START or SETUP/CLOCK to save.
display will turn off after two minutes being in idle state.
1. Press the Setup/Clock keypad repeatedly until Display Auto Off.
2. Press number keypad 1-Yes 2-No.
3. Press START or SETUP/CLOCK to save.
5
KeypadFeatureInstructions
Setup /ClockActivate Demo ModeActivate to practice using the control without actually turning on the
Setup /ClockFactory ResetUser may set microwave oven back to default state. To Activate factory reset
Power/TimerSet Manual Cooking
Time and Power
DEFROSTAutomatic Defrost
REHEATAutomatic Reheat
POPCORNPopcorn 1. Touch POPCORN repeatedly to select bag size. 3.0 oz is the default bag
SOFTEN/MELTSoften/Melt
COOKAuto Cook
magnetron. Touch SETUP/CLOCK to reach the Demo mode submenu, then
follow the prompts to activate. The Clock or : will light up in the display. Repeat
to deactivate.
If the microwave oven has not been used for 5 min (no key press for 5min), the
display will show “DEMO ON”.
mode, at idle state, press the Setup/Clock repeatedly until Factory Reset.
Press Start to reset.
Touch POWER/TIMER to set manual power and cooking time. The default
power level is 100%, press any number keypad to change the power level. For
example to set the time to 2:30 in 90% power level.
1. Touch POWER/TIMER,
2. Use the number keypad 9 to set the power level in 90%.
3. Touch POWER/TIMER again,
4. Use the number keypads to enter the cooking time length 2:30. “Start?”
icon fl ash on the display.
5. Touch Start.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
1. Touch DEFROST,
2. Touch number keypad to select food category, see DEFROST section for
the food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity.
4. Touch Start.
The display will count down the defrost time. For better results, a preset
standing time is included in the defrosting time. This may make the
defrosting time seem longer than expected.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
1. Touch REHEAT, icon show on the display.
2. Touch number keypad to select food category, see REHEAT section for the
food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity.
4. Touch Start.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
size. “Start?” fl ash on the display.
2. Touch the Start.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
1. Touch SOFTEN/MELT, icon show on the display.
2. Touch number keypad to select food category, see SOFTEN/MELT section
for the food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity. “Start?” fl ash on the display
4. Touch Start.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
1. Touch COOK, icon show on the display.
2. Touch number keypad to select food category, see COOK section for the
food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity. “Start?” fl ash on the display
4. Touch Start.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
icon show on the display.
icon show on the display.
icon show on the display.
6
k
tandby Mod
e
an
When no functions are working, microwave oven will switch to
Standby Power mode and dim the display brightness after 2
minutes. Touch any keypad or open/close the door, and the display
will return to the normal brightness.
Auto Vent F
To keep the microwave oven from overheating, the auto vent fan
will automatically turn on to prevent the hardware. When this
occurs, the vent fan cannot be turned off. “AUTO FAN” will stay lit
until the safe temperature is reached.
MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
refl ect off the metal fl oor, walls, and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar, and w
ater molecules in the food, causing them to move, producing
friction and heat which cooks the food.
n To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
n To avoid damage to the microwave oven, do not operate
microwave oven when it is empty.
n The turntable must be in place and correct side up when
microwave oven is in use. Do not use if turntable is chipped
or broken. See the “Accessories” section to reorder.
n Baby bottles and baby food jars should not be heated in
microwave oven.
n Clothes, fl owers, fruit, herbs, wood, gourds, and paper,
including brown paper bags and newspaper, should not
be dried in the microwave oven.
n Paraffi n wax will not melt in the microwave oven because
it does not absorb microwaves.
n Use oven mitts or pot holders when removing containers from
microwave oven.
n Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly fi rm. Let potatoes stand
for 5 minutes. They will fi nish cooking while standing.
n Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst. Cover
poached eggs and allow a standing time.
Food Characteristics
When the microwave oven is cooking, the amount, size and shape,
starting temperature, composition and density of the food affect
cooking results.
Amount of Food
The more food that is heated at once, the longer the cook time
that is needed. Check for doneness and add small increments of
time, if necessary.
The Control Lock shuts down the control panel keypads to avoid
ontrol Loc
unintended use of the microwave oven. The Control Lock will
remain set after a power failure, if set before the power failure
occurs.
When the control is locked, only the fan and light will function.
The Control Lock is preset unlocked, but can be locked.
To Lock Control: Touch CANCEL for approximately 3 seconds,
until two tones sound and a
To Unlock Control: Repeat to unlock. Two tones will sound and
icon will be removed.
the
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time, and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels, or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be
turned back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
Stirring and Turning
Stirring and turning redistributes heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
Arranging
If heating irregularly shaped or different-sized foods, arrange the
thinner parts and smaller-sized items toward the center. If cooking
several items of the same size and shape, place them in a ring
pattern, leaving the center of the ring empty.
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places
to allow steam to vent.
icon appears in the display.
7
Shielding
Use small, fl at pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones, and foods such as chicken wings,
leg tips, and fi sh tails. See the “Aluminum Foil and Metal” section fi rst.
Standing Time
Food will continue to cook by the natural conduction of heat, even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Cookware and Dinnerware
Cookware and dinnerware must fi t on the turntable. Always
use oven mitts or pot holders when handling because any dish
may become hot from heat transferred from the food. Do not
use cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Pottery and ClayFollow manufacturer’s recommendations.
Silicone BakewareFollow manufacturer’s recommendations.
Straw, Wicker,
Wooden Containers
Styrofoam
Wax PaperAcceptable for use.
®†
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with 1 cup
(250 mL) of water beside it.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
†
Styrofoam® is a registered trademark of The Dow Chemical Company.
See the “Aluminum Foil and Metal” section.
above the turntable. Follow manufacturer’s
recommendations.
Acceptable for use.
Use non-recycled and those approved by
the manufacturer for microwave oven use.
Use those approved by the manufacturer for
microwave oven use.
Do not use in microwave oven.
Do not use in microwave oven.
Aluminum Foil and Metal
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue fl ash of light) can occur
and cause damage to the microwave oven.
OK for Use
Racks and bakeware supplied with the microwave oven (on
some models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
n To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling, or fl oor.
n Always use the turntable.
n To avoid damage to the microwave oven, do not allow contact
with another metal object during microwave cooking.
Do Not Use
Metal cookware and bakeware, gold, silver, pewter, non-approved
meat thermometers, skewers, twist ties, foil liners, such as
sandwich wrappers, staples, and objects with gold or silver trim or
a metallic glaze, should not be used in the microwave oven.
Metal bakeware may be used only during convection (bake)
cycles. Use ovenproof, microwave-safe cookware for all other
convection and combination.
Microwave Cooking Power
Many recipes for microwave cooking specify which cooking
power to use by percent, name, or number. For example,
70%=Medium-High=7.
Use the following chart as a general guide for the suggested
cooking power of specifi c foods.
MICROWAVE COOKING POWER CHART
Percent/
Name
100%, High
(default setting)
90%9Cooking small, tender pieces of
80%8Heating rice, pasta, or casseroles.
70%, MediumHigh
60%6Cooking sensitive foods such as
50%, Medium5Cooking ham, whole poultry, and
40%4Melting chocolate.
30%, MediumLow, Defrost
20%2Softening butter, cheese,
10%, Low1Taking chill out of fruit.
NumberUse
10Quick-heating convenience foods
and foods with high water content,
such as soups, beverages, and
most vegetables.
meat, ground meat, poultry pieces,
and fi sh fi llets.
Heating cream soups.
Cooking and heating foods that
need a cook power lower than
high, for example, whole fi sh and
meat loaf.
7Reheating a single serving
of food.
cheese and egg dishes, pudding,
and custards.
Cooking non-stirrable casseroles,
such as lasagna.
pot roasts.
Simmering stews.
Heating bread, rolls, and pastries.
3Defrosting bread, fi sh, meats,
poultry, and precooked foods.
and ice cream.
8
Defrost
nFor optimal results, food should be 0°F (-18°C) or colder
when defrosting.
nUnwrap foods and remove lids (from fruit juice) before
defrosting.
nShallow packages will defrost more quickly than deep blocks.
nSeparate food pieces as soon as possible during or at the end
of the cycle for more even defrosting.
nFoods left outside the freezer for more than 20 minutes or
frozen ready-made food should not be defrosted using the
Defrost feature but should be defrosted manually.
nUse small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips, and fi sh tails. See the “Aluminum
Foil and Metal” section fi rst
nTimes and cooking powers have been preset for defrosting a
number of food types.
ItemFood CategoryWeight
1Meats*0.2 to 6.6 lbs (90 g to 3 kg)
2Poultry*0.2 to 6.6 lbs (90 g to 3 kg)
3Fish*0.2 to 4.4 lbs (90 g to 2 kg)
4Quick1.0 lb only
* See the Defrost Preparation Chart at end of the “Defrost” section
for cuts, sizes, and instructions.
Use the following chart as a guide when defrosting meat, poultry,
or fi sh.
DEFROST PREPARATION CHART
Reheat
Times and cooking powers have been preset for reheating a
number of food types.
Use the following chart as a guide.
REHEAT CHART
ItemFood CategoryQuantity
1Beverage
Do not cover.
2Casserole
Place in microwave-safe container.
Cover with plastic wrap and vent.
Stir and let stand 2-3 minutes after
reheating.
3Dinner plate
Place food on plate. Cover with
plastic wrap and vent. Let stand
2-3 minutes after reheating.
4Pizza
Place on paper towel lined
microwave-safe plate.
5Soup/Sauce
Place in microwave-safe container.
Cover with plastic wrap and vent.
Stir and let stand 2-3 minutes after
reheating.
1-2 cups (250
mL-500 mL)
1-4 cups (250
mL-1 L)
1 plate, about
8-16 oz (227454 g)
1-3 slice, 4 oz
(113 g) each
1-4 cups (250
mL-1 L)
MEAT
Beef: ground, steaks,
roast, stew
Lamb: stew and chops
Pork: chops, ribs, roasts,
sausage
POULTRY
Chicken: whole and cut up Place in a microwave-safe baking
Cornish hens
Turkey: breast
FISH
Fillets, Steaks,
Whole, Shellfi sh
The narrow or fatty areas of
irregular-shaped cuts should
be shielded with foil before
defrosting.
Do not defrost less than 1/4 lb
(113 g) or two 4 oz (113 g) patties.
Place all meats in a microwavesafe baking dish.
dish, chicken breast-side up.
Remove giblets from whole
chicken.
Place in a microwave-safe baking
dish.
9
CookPopcorn
ItemFood CategoryQuantity
1Bacon
Average thickness: Follow
directions on package. For
best results, place bacon on
microwave-safe bacon rack.
2Canned Vegetable
Place in microwave-safe
container. Cover with plastic
wrap, and vent. Stir and let
stand 2-3 minutes after cooking.
3Fresh Vegetable
Place in microwave-safe
container and add 2-4 tbs
water. Cover with plastic wrap
and vent. Stir and let stand 2-3
minutes after cooking.
4Frozen Vegetable
Place in microwave-safe
container and add 2-4 tbs
water. Cover with plastic wrap
and vent. Stir and let stand 2-3
minutes after cooking.
5Small Potatoes
Pierce each potato several times
with a fork. Place on paper
towel, around turntable edges,
at least 1” (2.5 cm) apart. Place
single potato to the side of the
turntable. Let stand 5 minutes
after cooking.
6Large Potatoes
Pierce each potato several times
with a fork. Place on paper
towel, around turntable edges,
at least 1” (2.5 cm) apart. Place
single potato to the side of the
turntable. Let stand 5 minutes
after cooking.
7Rice
Follow measurements on
package for ingredient
amounts. Place rice and liquid
in microwave-safe dish. Cover
with loose fi tting lid. Let stand
5 minutes after cooking, or until
liquid is absorbed. Stir.
1-6 slices
1, 2, 3 or 4 cups
(250, 500, 750 mL
or 1 L)
1-4 cups (250 mL-1
L)
1-4 cups (250 mL-1
L)
1-4 pieces, 4-7 oz
(113-198 g)
1-4 pieces, 8-10 oz
(227-283 g).
0.5,1.0, 1.5, 2.0 cups
(125, 250, 375, 500
mL) (dry, white long
grain)
3.0 or 3.5 oz bags.
nDo not use regular paper bags or glassware.
nPop only one package of popcorn at a time.
nFollow manufacturer’s instructions when using a microwave
popcorn popper.
nListen for popping to slow to one pop every 1 or 2 seconds,
and then stop the cycle. Do not repop unpopped kernels.
nFor best results, use fresh bags of popcorn.
nCooking results may vary by brand and fat content.
NOTE: Follow the instructions provided by the microwave
popcorn manufacturer.
Soften/Melt
Soften and Melt functions may be used to soften or melt your
food. Times and cooking powers have been preset for a number of
food types. Use the following chart as a guide.
ItemFood CategoryQuantityPreparation
1Soften Butter0.5, 1.0. 1.5,
2Soften Ice
Cream
3Soften Cream
Cheese
4Soften Frozen
Juice
5Melt Butter0.5, 1.0. 1.5,
6Melt Chocolate 4, 6, 8 or
7Melt Cheese8 or 16 oz
8Melt
Marshmallows
2.0 sticks
16, 32, or
64 oz (473,
946 or 1893
mL)
8 oz (227 g)Unwrap and place
12oz (340 g)Remove lid.
2.0 sticks
12 oz (113,
170, 227 or
340 g)
(227 or 454
g)
5 or 10 oz
(142 or 283
g)
Unwrap and place
in microwave-safe
container.
Place ice cream
container on turntable.
in microwave-safe
container.
Unwrap and place
in microwave-safe
container.
Cut squares into small
pieces or use chips.
Place in microwavesafe container.
Cut into small
pieces and place
in microwave-safe
container.
Place in microwavesafe container.
10
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water, and a soft cloth or sponge are suggested fi rst, unless
otherwise noted.
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-fi lled scouring pads, abrasive cleaners, cooktop polishing
creme, steel-wool pads, gritty washcloths, or abrasive paper
towels. Damage may occur to stainless steel surfaces, even
with one-time or limited use.
Rub in direction of grain to avoid damaging.
Cleaning Method:
n Affresh
n Vinegar for hard water spots
®
(not included):
See the “Accessories” section to order.
Stainless Steel Cleaner Part Number W10355016
MICROWAVE OVEN DOOR EXTERIOR
Cleaning Method:
n Glass cleaner and a soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly
on panel.
n Affresh
®
(not included):
See the “Accessories” section to order.
Kitchen Appliance Cleaner Part Number W10355010
MICROWAVE OVEN CAVITY
To avoid damage to microwave oven cavity, do not use soapfi lled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths, or some paper towels.
On stainless steel models, rub in direction of grain
to avoid damaging.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Cleaning Method:
Average soil
n Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
n Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
Odors
n Lemon juice or vinegar:
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
TURNTABLE
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
Cleaning Method:
n Mild soap and water
n Dishwasher
TURNTABLE SUPPORT AND ROLLERS, HUB
n Mild soap and water or dishwasher
NONSTICK CAVITY COATING (on some models)
To avoid damage to the microwave oven cavity, do not use metal
or sharp utensils or scrapers or any type of abrasive cleanser
or scrubbers.
11
MICROWAVE OVEN CARE
Cavity Light is located at the top front of the microwave oven,
under the cover and is replaceable.
To replace the cavity light refer the following steps.
1. Using a Philips screwdriver to remove the 4 long wood screws
from the trim kit.
2. Slide the microwave oven out of the cabinet. Put the
microwave on a stable desk.
B
A
A. Cabinet
B. Microwave Oven
3. Loosen the 3 short screws to release the leftside cooling duct,
see below pictorial. Take out the leftside cooling duct, and set
aside.
5. Release the 4 locating pins from locating holes, take out the
trim kit frame, and set aside.
C
B
A
A. Trim Kit Frame
B. Locating pin (4)
C. Locating hole (4)
6. Remove the light cover screw from the top front of the
microwave oven.
Screw
Light cover
Top front of the
microwave oven
7. Remove the light cover.
A
A. Leftside Cooling Duct
B. Short Screws (3)
C. Screw holes (3)
B
C
4. Loosen the 4 screws which fast the trim kit frame to the
microwave oven, and set the 4 screws aside.
A
A. Trim Kit Frame
B. Short Screws (4)
C. Screw holes (4)
B
C
8. Pull out the halogen light from the light holder.
9. Replace a new halogen.
10. Reattach the light cover with the screw removed in step 7.
11. Reattach the light cover screw removed in step step 6.
12. Reattach the trim kit frame back to the microwave oven by
inserting the 4 locating pins into the locating holes remove in
step 5.
13. Fix the 4 screws to fast the trim kit frame back to the
microwave oven removed in step 4.
14. Fix the leftside cooling duct by screw the 3 short screws
removed in step 3.
15. Slide the microwave oven back to the cabinet.
16. Fix the 4 long wood screws to the trim kit removed from step
1.
12
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit producthelp.whirlpool.com.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
If you experienceRecommended Solutions
Microwave oven will
not operate
Check the following:
n Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace
the fuse or reset the circuit breaker. If the problem continues, call an electrician.
n Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does
not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
n Door: Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then fi rmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without
the microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open
and close the door, then start the cycle.
n Control: Make sure control is set properly. Make sure Control Lock is off. Make sure Demo mode (on some
models) is off.
Arcing in the
microwave oven
Turntable alternates
rotation directions
Display shows
messages
Fan running during
cooktop usage
Radio, TV, or cordless
phone interference
For accessories in the U.S.A., you can visit our website at www.whirlpool.com or call us at 1-800-253-1301.
Cleaning Supplies
n Heavy-duty Degreaser
n Affresh
®
Kitchen Appliance Cleaner
Check the following:
n Soil buildup: Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven Care” section.
n This is normal and depends on motor rotation at the beginning of the cycle.
n “Enter clock” with fl ashing digits means there has been a power failure. Reset the clock.
n A letter followed by a number is an error indicator. Call for assistance.n This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically comes
on during microwave oven operation to cool the microwave oven. It may also automatically come on and
cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.
Check the following:
n Proximity: Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
n Soil: Make sure the microwave oven door and sealing surfaces are clean.
n Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or avoid
using these items during microwave oven operation.
ACCESSORIES
n Affresh
n Affresh
®
Stainless Steel Cleaner
®
Stainless Steel Wipes
13
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