User Guide
Microwave Hood Combination
THANK YOU for purchasing this high-quality product. Register your microwave oven at www.whirlpool.ca.
For future reference, please make a note of your model and serial number located on the front facing of the
microwaveovenopening, behind the door.
Model Number _________________________________________ Serial Number __________________________________________
Table of Contents
MICROWAVE OVEN SAFETY ........................................................2
Electrical Requirements ...............................................................4
PARTS AND FEATURES ................................................................4
Feature Guide ...............................................................................4
Standby Mode ..............................................................................8
Additional Features ......................................................................8
Options .........................................................................................8
MICROWAVE OVEN USE ...............................................................9
Turntable ....................................................................................... 9
Food Characteristics ....................................................................9
Control Lock .................................................................................9
Aluminum Foil and Metal ...........................................................10
Microwave Cooking Power ........................................................10
Doneness ...................................................................................11
Cooking Guidelines ....................................................................10
Cookware and Dinnerware.........................................................10
Sensor Cook...............................................................................11
Manual Cooking/Stage Cooking ................................................11
Add More Time ...........................................................................11
Reheat ........................................................................................11
Frozen Entrée .............................................................................11
Defrost ........................................................................................11
Soften/Melt .................................................................................12
Auto Cook ..................................................................................12
Kids Menu ..................................................................................12
Potato .........................................................................................13
Vegetable ....................................................................................13
Steam / Simmer .........................................................................13
Popcorn ......................................................................................13
Warm Hold .................................................................................13
MICROWAVE OVEN CARE ..........................................................14
General Cleaning ........................................................................14
TROUBLESHOOTING ..................................................................15
ACCESSORIES .............................................................................15
WARRANTY ..................................................................................16
W11297796B
1
MICROWAVE OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
You can be killed or seriously injured if you don't immediately
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
■ Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars are able to explode and should not be heated in the
microwave oven.
SAVE THESE INSTRUCTIONS
Electrical Requirements
follow
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Observe all governing codes and ordinances.
Required:
■ A 120 V, 60 Hz, AC-only, 15 or 20 A electrical supply with a
fuse or circuit breaker.
Recommended:
■ A time-delay fuse or time-delay circuit breaker.
■ A separate circuit serving only this microwave oven.
2
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
SAVE THESE INSTRUCTIONS
This device complies with Part 18 of the FCC Rules.
This device complies with Industry Canada ICES-001.
FEATURES
Feature Guide
This manual covers several models. Your model may have some or all of the items listed. Refer to this manual or the Product Help section
of our website at www.whirlpool.ca for more detailed instructions.
Display icons
Clock
Kitchen
Timer
Control
Lock
Cook
Defrost
Weight
Power
Quantity
Weight
Ounce
Cancel
Number Keypad
(0 ~ 9)
Start
3
Keypad Feature Instructions
Hold to set the Clock The Clock is 12-hour (1:00 - 12:59).
1. Hold the keypad TIMER keypad for about 3 seconds.
2. Tones sound and
3. Pressing number keypad to set the clock.
4. Pressing the START or the TIMER keypad to save the clock.
Note: If the clock is not set correctly, start the clock with the clock in memory
or “:”
Set Kitchen Timer
Add 30 Seconds In Manual cooking, touch the START keypad to start 30 seconds of cook time
Start Function Press the START keypad to start any cooking functions. If cooking is
1. Touch TIMER keypad,
2. Touch the number keypads to enter time up to 99 minutes and 59
seconds. For example, to set timer for 12 minutes, touch TIMER keypad,
then use the number pads to enter 12:00. “Start?” icon will fl ash on
display.
3. Touch Start keypad.
Note:
When Kitchen Timer is running:
The Add 30 Sec will not work.
Press NUMBER keypad (0~9) to reset timer, e.g. press number keypad 1000,
the kitchen timer will reset to “10:00”.
Press POWER/TIME keypad to run manual cooking mode.
Press POPCORN / COOK / REHEAT /DEFROST / SOFTEN OR MELT keypad
to run auto cooking mode.
with previous power setting. Cooking time can be adjusted by pressing START
keypad, it adds 30 seconds per press while the microwave oven is running.
Pressing and holding the START keypad will add more time automatically.
For example:
Press START keypad once to add 30 seconds cooking time.
Press START keypad twice to add 1 minute cooking time.
Press and hold START keypad to add more time, until your prefer cooking time.
Note: Holding the START keypad will add up to 10 minutes to the current
time countdown. When 10 minutes has been added or the max time has been
reached, invalid/retry tones will sound and the display will show the fi nal time
setting. If you want more time, you can release the keypad, then press and hold
the START keypad again to add up to another 10 minutes.
interrupted by opening the door, touch START keypad after the door is closed
again to resume the preset cycle.
icon will show on the display.
icon will show on the display.
Microwave Oven Cancel The CANCEL keypad stops any microwave oven function except for the clock
Activate Control Lock Activate to avoid unintended start. Touch and hold the CANCEL keypad for
Light Turn on Hood Light Press the LIGHT keypad to turn the light beneath the hood on or off. Press the
Fan Turn on the Fan Press the FAN keypad to turn the fan on or off. Press the FAN keypad
4
and control lock.
The microwave oven will also turn off when the door is opened. When the door
is opened, the element(s) will turn off, but the microwave oven light will remain
on. Close the door and touch the Start keypad to resume the preset cycle.
about 3 seconds until tone sounds and the CONTROL LOCKED icon appears
in the display. Repeat to unlock control.
LIGHT keypad repeatedly to adjust the hood light setting among HIGH-> LOW>OFF. The display will show “Hi”, “Lo” and “Off”.
Note: The hood light can be operated independent of any cooking functions or
the control lock status.
repeatedly to change the hood fan setting among HIGH-> LOW->OFF. The
display will show “Hi”, “Lo” and “Off”.
Note: The hood fan can be operated independent of any cooking functions or
the control lock status.
Keypad Feature Instructions
Number Key “4” Set the Key Sound
(Tones) on/off
Disable or enable key tones on/off. Press and hold number key “4” for about 5
seconds to disable key tones. Repeat to turn key tones back on.
Note:
n Only key entry tones are turned off. Other tones such as end of cycle tones
are not affected.
n Only available during an idle state.
Number Key “3” Activate Demo Mode Activate to practice using the control without actually turning on the
magnetron. To activate or deactivate Demo Mode in idle state.
To Activate
1. Press and hold number key “3” for about 5 seconds.
2. Demo Mode on.
To Deactivate
Press and hold key 3 for about 5 seconds with demo ON can deactivate the
demo mode.
Number Key “9” Factory Reset User may set microwave oven back to default state. To Activate factory reset
mode, at idle state, press and hold number key “9” for about 10 seconds.
Power/Time Set Manual Cooking
Power and Time
Touch POWER/TIME to set manual power and cooking time. The default
power level is 100%, press any number keypad to change the power level. For
example to set the time to 2:30 in 90% power level.
1. Touch POWER/TIME,
icon will show on the display.
2. Use the number keypad 9 to set the power level in 90%.
3. Touch POWER/TIME again,
icon will show on the display.
4. Use the number keypads to enter the cooking time length 2:30. “Start?”
icon will fl ash on the display.
5. Touch Start keypad.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
DEFROST Automatic Defrost
1. Touch DEFROST,
icon will show on the display.
2. Touch number keypad to select food category, see DEFROST section for
the food category or the door sticker on the unit.
3. Touch number keypad to enter the weight.
4. Touch Start keypad.
The display will count down the defrost time. For better results, a preset
standing time is included in the defrosting time. This may make the
defrosting time seem longer than expected.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
REHEAT Automatic Reheat
1. Touch REHEAT, icon will show on the display.
2. Touch number keypad to select food category. See REHEAT section for
the food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity.
4. Touch Start keypad.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
POPCORN Popcorn 1. Touch POPCORN repeatedly to select bag size. 3.0 oz is the default bag
size. “Start?” will fl ash on the display.
2. Touch the Start keypad.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
SOFTEN/MELT Soften/Melt
1. Touch SOFTEN/MELT, icon will show on the display.
2. Touch number keypad to select food category, see SOFTEN/MELT section
for the food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity. “Start?” will fl ash on the
display
4. Touch Start keypad.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
5
k
S
e
A
n
Keypad Feature Instructions
COOK Auto Cook
1. Touch COOK, icon will show on the display.
2. Touch number keypad to select food category. See COOK section for the
food category or the door sticker on the unit.
3. Touch number keypad to enter the quantity. “Start?” will fl ash on the
display
4. Touch Start keypad.
When the stop time is reached, the microwave oven will shut off
automatically, and end tones will sound.
tandby Mod
When no functions are working, microwave oven will switch to
Standby Power mode and slightly dim the display brightness after
about 2 minutes. Touch any keypad or open/close the door, and
the display will return to the normal brightness.
uto Vent Fa
To keep the microwave oven from overheating, the auto vent fan
will automatically turn on if the temperature from the range or
cooktop below gets too hot. When this occurs, the vent fan cannot
be turned off and the fan speed can’t be changed. “AUTO FAN”
will stay lit until the microwave oven cools.
MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
refl ect off the metal fl oor, walls, and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar, and water molecules in
the food, causing them to move, producing friction and heat which
cooks the food.
n To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
n To avoid damage to the microwave oven, do not operate
microwave oven when it is empty, even with empty container.
n The turntable must be in place and correct side up when
microwave oven is in use. Do not use if turntable is chipped
or broken.
n Baby bottles and baby food jars should not be heated in
microwave oven.
n Clothes, fl owers, fruit, herbs, wood, gourds, and paper,
including brown paper bags and newspaper, should not
be dried in the microwave oven.
n Paraffi n wax will not melt in the microwave oven because
it does not absorb microwaves.
n Use oven mitts or pot holders when removing containers from
microwave oven.
n Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly fi rm. Let potatoes stand
for 5 minutes. They will fi nish cooking while standing.
n Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst. Cover
poached eggs and allow a standing time.
Food Characteristics
When the microwave oven is cooking, the amount, size and shape,
starting temperature, composition and density of the food affect
cooking results.
The Control Lock shuts down the control panel keypads to avoid
Control Loc
unintended use of the microwave oven.
When the control is locked, only the fan and light will function.
The Control Lock is preset unlocked, but can be locked.
To Lock Control: Touch CANCEL for approximately 3 seconds,
until a tone sounds and a
To Unlock Control: Repeat to unlock. A tone will sound and the
icon will be removed.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time, and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels, or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be
turned back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
Stirring and Turning
Stirring and turning redistributes heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
Arranging
If heating irregularly shaped or different-sized foods, arrange the
thinner parts and smaller-sized items toward the center. If cooking
several items of the same size and shape, place them in a ring
pattern, leaving the center of the ring empty.
icon appears in the display.
Amount of Food
The more food that is heated at once, the longer the cook time
that is needed. Check for doneness and add small increments of
time, if necessary.
6
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places
to allow steam to vent.
Shielding
Use small, fl at pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones, and foods such as chicken wings,
leg tips, and fi sh tails. See the “Aluminum Foil and Metal” section
fi rst.
Standing Time
Food will continue to cook by the natural conduction of heat, even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Cookware and Dinnerware
Cookware and dinnerware must fi t on the turntable. Always
use oven mitts or pot holders when handling because any dish
may become hot from heat transferred from the food. Do not
use cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Material Recommendations
Aluminum Foil,
Metal
Browning Dish Bottom must be at least 3/16" (5 mm)
Ceramic Glass,
Glass
China, Earthenware Follow manufacturer’s recommendations.
Melamine Follow manufacturer’s recommendations.
Paper: Towels,
Dinnerware,
Napkins
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Pottery and Clay Follow manufacturer’s recommendations.
Silicone Bakeware Follow manufacturer’s recommendations.
Straw, Wicker,
Wooden Containers
Styrofoam
Wax Paper Acceptable for use.
®†
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with 1 cup
(250 mL) of water beside it.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
†
Styrofoam® is a registered trademark of The Dow Chemical Company.
See the “Aluminum Foil and Metal” section.
above the turntable. Follow manufacturer’s
recommendations.
Acceptable for use.
Use non-recycled and those approved by
the manufacturer for microwave oven use.
Use those approved by the manufacturer for
microwave oven use.
Do not use in microwave oven.
Do not use in microwave oven.
Aluminum Foil and Metal
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue fl ash of light) can occur
and cause damage to the microwave oven.
OK for Use
Racks and bakeware supplied with the microwave oven (on
some models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
n To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling, or fl oor.
n Always use the turntable.
n To avoid damage to the microwave oven, do not allow contact
with another metal object during microwave cooking.
Do Not Use
Metal cookware and bakeware, gold, silver, pewter, non-approved
meat thermometers, skewers, twist ties, foil liners, such as
sandwich wrappers, staples, and objects with gold or silver trim or
a metallic glaze, should not be used in the microwave oven.
Metal bakeware may be used only during convection (bake)
cycles. Use ovenproof, microwave-safe cookware for all other
convection and combination.
Microwave Cooking Power
Many recipes for microwave cooking specify which cooking
power to use by percent, name, or number. For example,
70%=Medium-High=7.
Use the following chart as a general guide for the suggested
cooking power of specifi c foods.
MICROWAVE COOKING POWER CHART
Percent/
Name
100%, High
(default setting)
90% 9 Cooking small, tender pieces of
80% 8 Heating rice, pasta, or casseroles.
70%, MediumHigh
60% 6 Cooking sensitive foods such as
50%, Medium 5 Cooking ham, whole poultry, and
40% 4 Melting chocolate.
30%, MediumLow, Defrost
20% 2 Softening butter, cheese,
10%, Low 1 Taking chill out of fruit.
Number Use
10 Quick-heating convenience foods
and foods with high water content,
such as soups, beverages, and
most vegetables.
meat, ground meat, poultry pieces,
and fi sh fi llets.
Heating cream soups.
Cooking and heating foods that
need a cook power lower than
high, for example, whole fi sh and
meat loaf.
7 Reheating a single serving
of food.
cheese and egg dishes, pudding,
and custards.
Cooking non-stirrable casseroles,
such as lasagna.
pot roasts.
Simmering stews.
Heating bread, rolls, and pastries.
3 Defrosting bread, fi sh, meats,
poultry, and precooked foods.
and ice cream.
7
Defrost
n For optimal results, food should be 0°F (-18°C) or colder
when defrosting.
n Unwrap foods and remove lids (from fruit juice) before
defrosting.
n Shallow packages will defrost more quickly than deep blocks.
n Separate food pieces as soon as possible during or at the end
of the cycle for more even defrosting.
n Foods left outside the freezer for more than 20 minutes or
frozen ready-made food should not be defrosted using the
Defrost feature but should be defrosted manually.
n Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips, and fi sh tails. See the “Aluminum
Foil and Metal” section fi rst.
n Times and cooking powers have been preset for defrosting a
number of food types.
Item Food Category Weight
1 Meats* 0.09 - 3.0 kg
2 Poultry* 0.09 - 3.0 kg
3 Fish* 0.09 - 2.0 kg
4 Quick 0.45 kg
* See the Defrost Preparation Chart at end of the “Defrost” section
for cuts, sizes, and instructions.
Use the following chart as a guide when defrosting meat, poultry,
or fi sh.
DEFROST PREPARATION CHART
Reheat
Times and cooking powers have been preset for reheating a
number of food types.
Use the following chart as a guide.
REHEAT CHART
Item Food Category Quantity
1 Beverage
Do not cover.
2 Casserole
Place in microwave-safe container.
Cover with plastic wrap and vent.
Stir and let stand 2-3 minutes after
reheating.
3 Dinner plate
Place food on plate. Cover with
plastic wrap and vent. Let stand
2-3 minutes after reheating.
4 Pizza
Place on paper towel lined
microwave-safe plate.
5 Soup/Sauce
Place in microwave-safe container.
Cover with plastic wrap and vent.
Stir and let stand 2-3 minutes after
reheating.
1-2 cups (250
mL-500 mL)
1-4 cups (250
mL-1 L)
1 plate, about
8-16 oz (227454 g)
1-3 slice, 4 oz
(113 g) each
1-4 cups (250
mL-1 L)
MEAT
Beef: ground, steaks,
roast, stew
Lamb: stew and chops
Pork: chops, ribs, roasts,
sausage
POULTRY
Chicken: whole and cut up Place in a microwave-safe
Cornish hens
Turkey: breast
FISH
Fillets, Steaks,
Whole, Shellfi sh
The narrow or fatty areas of
irregular-shaped cuts should
be shielded with foil before
defrosting.
Do not defrost less than 1/4 lb
(113 g) or two 4 oz (113 g) patties.
Place all meats in a microwavesafe container.
container, chicken breast-side up.
Remove giblets from whole
chicken.
Place in a microwave-safe
container.
8
Cook Popcorn
Item Food Category Quantity
1 Bacon
Average thickness: Follow
directions on package. For
best results, place bacon on
microwave-safe bacon rack.
2 Canned Vegetable
Place in microwave-safe
container. Cover with plastic
wrap, and vent. Stir and let
stand 2-3 minutes after cooking.
3 Fresh Vegetable
Place in microwave-safe
container and add 2-4 tbs
water. Cover with plastic wrap
and vent. Stir and let stand 2-3
minutes after cooking.
4 Frozen Vegetable
Place in microwave-safe
container and add 2-4 tbs
water. Cover with plastic wrap
and vent. Stir and let stand 2-3
minutes after cooking.
5 Small Potatoes
Pierce each potato several times
with a fork. Place on paper
towel, around turntable edges, at
least 1” (2.5 cm) apart. Let stand
5 minutes after cooking.
6 Large Potatoes
Pierce each potato several times
with a fork. Place on paper
towel, around turntable edges, at
least 1” (2.5 cm) apart. Let stand
5 minutes after cooking.
7 Rice
Follow measurements on
package for ingredient
amounts. Place rice and liquid
in microwave-safe dish. Cover
with loose fi tting lid. Let stand
5 minutes after cooking, or until
liquid is absorbed. Stir.
1-6 slices
1, 2, 3 or 4 cups
(250, 500, 750 mL
or 1 L)
1-4 cups (250 mL-1
L)
1-4 cups (250 mL-1
L)
1-4 pieces, 4-7 oz
(113-198 g)
1-4 pieces, 8-10 oz
(227-283 g).
0.5,1.0, 1.5, 2.0 cups
(125, 250, 375, 500
mL) (dry, white long
grain)
3.0 or 3.5 oz bags.
n Do not use regular paper bags or glassware.
n Pop only one package of popcorn at a time.
n Follow manufacturer’s instructions when using a microwave
popcorn popper.
n Listen for popping to slow to one pop every 1 or 2 seconds,
and then stop the cycle. Do not repop unpopped kernels.
n For best results, use fresh bags of popcorn.
n Cooking results may vary by brand and fat content.
NOTE: Follow the instructions provided by the microwave
popcorn manufacturer.
Soften/Melt
Soften and Melt functions may be used to soften or melt your
food. Times and cooking powers have been preset for a number of
food types. Use the following chart as a guide.
Item Food Category Quantity Preparation
1 Soften Butter 0.5, 1.0. 1.5,
2 Soften Ice
Cream
3 Soften Cream
Cheese
4 Soften Frozen
Juice
5 Melt Butter 0.5, 1.0. 1.5,
6 Melt Chocolate 4, 6, 8 or
7 Melt Cheese 8 or 16 oz
8 Melt
Marshmallows
2.0 sticks
16, 32, or
64 oz (473,
946 or 1893
mL)
8 oz (227 g) Unwrap and place
12oz (340 g) Remove lid.
2.0 sticks
12 oz (113,
170, 227 or
340 g)
(227 or 454
g)
5 or 10 oz
(142 or 283
g)
Unwrap and place
in microwave-safe
container.
Place ice cream
container on turntable.
in microwave-safe
container.
Unwrap and place
in microwave-safe
container.
Cut squares into small
pieces or use chips.
Place in microwavesafe container.
Cut into small
pieces and place
in microwave-safe
container.
Place in microwavesafe container.
9
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water, and a soft cloth or sponge are suggested fi rst, unless
otherwise noted.
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-fi lled scouring pads, abrasive cleaners, cooktop polishing
creme, steel-wool pads, gritty washcloths, or abrasive paper
towels. Damage may occur to stainless steel surfaces, even
with one-time or limited use.
Rub in direction of grain to avoid damaging.
Cleaning Method:
n Affresh
n Vinegar for hard water spots
®
(not included):
See the “Accessories” section to order.
Stainless Steel Cleaner Part Number W10355016
MICROWAVE OVEN DOOR EXTERIOR
Cleaning Method:
n Glass cleaner and a soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly
on panel.
n Affresh
®
(not included):
See the “Accessories” section to order.
Kitchen Appliance Cleaner Part Number W10355010
MICROWAVE OVEN CAVITY
To avoid damage to microwave oven cavity, do not use soapfi lled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths, or some paper towels.
On stainless steel models, rub in direction of grain
to avoid damaging.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Cleaning Method:
Average soil
n Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
n Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
Odors
n Lemon juice or vinegar:
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
TURNTABLE
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
Cleaning Method:
n Mild soap and water
n Dishwasher
GREASE FILTERS
n Mild soap, water, and dishwasher
TURNTABLE SUPPORT AND ROLLERS, HUB
n Mild soap and water or dishwasher
NONSTICK CAVITY COATING (on some models)
To avoid damage to the microwave oven cavity, do not use metal
or sharp utensils or scrapers or any type of abrasive cleanser
or scrubbers.
Installing / Replacing Grease Filter or Charcoal Filter
For recirculation only:
Do not operate the microwave oven without the charcoal fi lter in
place.
Charcoal Filter
Grease Filter
10
For Wall and Roof Ventilation:
To ensure good performance of airfl ow, remove the charcoal fi lter
from the bottom plate before operating the microwave oven.
Charcoal Filter
Grease Filter
MICROWAVE OVEN CARE
Replacing Grease Filter For Recirculation
Ventilation
Grease fi lter is underside of the microwave oven. The grease fi lter
should be removed and cleaned at least once a month.
1. To remove the grease fi lter. Using a Phillips screwdriver,
remove the screw on the grease fi lter.
Grease Filter screw
2. Hold the left side of the Grease fi lter, swing it to the right
position, and remove it from the slotted area.
3. Separate the Grease fi lter from the charcoal fi lter.
Grease Filter
Bottom Plate
Replacing Charcoal Filter For Recirculation
Ventilation
Charcoal fi lter: The charcoal fi lter is behind the grease fi lter at
the bottom of the microwave oven. The charcoal fi lter cannot
be cleaned and should be replaced about every 6 months or as
prompted by Filter Status indicator.
Repeat steps 1 to 3 from the “Replacing Grease Filter For
Recirculation Ventilation”.
4. Replace a new charcoal fi lter. And attach it to the grease fi lter.
5. Put the grease fi lter and charcoal fi lter back to the bottom
plate slotted area.
6. Secure the grease fi lter and charcoal fi lter back to the bottom
plate with the grease fi lter screw.
Replacing Grease Filter For Wall and Roof
Ventilation
Grease fi lter is underside of the microwave oven. The grease fi lter
should be removed and cleaned at least once a month.
1. To remove the grease fi lter. Using a philips screwdriver,
remove the screw on the grease fi lter.
A
A. Bottom Plate
B. Grease filter and Charcoal Filter
C. Slotted-Area
4. Clean the grease fi lter monthly, or replace with new grease
fi lter if necessary.
BC
Charcoal Filter
Grease Filter
5. Reattach the grease fi lter to the charcoal fi lter.
6. Put the grease fi lter and charcoal fi lter back to the bottom
plate slotted area..
7. Secure the grease fi lter and charcoal fi lter back to the bottom
plate with the grease fi lter screw.
Grease Filter screw
2. Hold the left side of the Grease fi lter, swing it to the right
position, and remove it from the slotted area.
A
A. Bottom Plate
B. Grease Filter
C. Slotted-Area
3. Clean the grease fi lter monthly, or replace with new grease
fi lter if necessary.
4. Reattach the grease fi lter to bottom plate.
5. Secure the grease fi lter back to the bottom plate with the
grease fi lter screw.
Grease Filter
BC
Bottom Plate
11
MICROWAVE OVEN CARE
Replacing Cooktop Light
Cooktop Light is underside of microwave oven, behind the
bottom light cover. It is replaceable.
To replace the cooktop light refer the following steps:
1. Using a Phillips screwdriver, remove the 4 screws from the
bottom light cover.
B
A. Screws
B. Bottom Light Cover
A
2. Push the 2 hooks backward and remove the LED.
Hook
Replacing Cavity Light
Cavity Light is located at the top front of the microwave oven,
under the cover and is replaceable.
To replace the cavity light refer the following steps.
1. Using a Philips screwdriver, remove the second left vent top
cover screw from the top front of the microwave oven.
Screw
Second left vent
top cover
Top front of the
microwave oven
2. Remove the second left top cover.
3. Pull out the halogen light from the light holder.
4. Insert a new halogen.
3. Unplug the terminal from the LED board.
Terminal
4. Replace a new LED, press it back between two hooks and
plug in the terminal.
Terminal
5. Using a Philips screwdriver, reattach the 4 screws back to the
bottom light cover.
5. Reattach the second top vent cover with the screw removed
in step 1.
Screw
Second left vent
top cover
Top front of
micowave oven
12
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
Whirlpool Brand Home Appliances
Customer eXperience Center
200 - 6750 Century Ave.
Mississauga Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
If you experience Recommended Solutions
Microwave oven will
not operate
Check the following:
n Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace
the fuse or reset the circuit breaker. If the problem continues, call an electrician.
n Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does
not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
n Door: Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then fi rmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without
the microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open
and close the door, then start the cycle.
n Control: Make sure control is set properly. Make sure Control Lock is off. Make sure Demo mode (on some
models) is off.
Arcing in the
microwave oven
Turntable alternates
rotation directions
Display shows
messages
Fan running during
cooktop usage
Radio, TV, or cordless
phone interference
For accessories in the U.S.A., you can visit our website at www.whirlpool.ca or call us at 1-800-807-6777
Cleaning Supplies
n Heavy-duty Degreaser
n Affresh
®
Kitchen Appliance Cleaner
Check the following:
n Soil buildup: Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven Care” section.
n This is normal and depends on motor rotation at the beginning of the cycle.
n A letter followed by a number is an error indicator. Call for assistance.
n This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically comes
on during microwave oven operation to cool the microwave oven. It may also automatically come on and
cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.
Check the following:
n Proximity: Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
n Soil: Make sure the microwave oven door and sealing surfaces are clean.
n Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or avoid
using these items during microwave oven operation.
ACCESSORIES
n Affresh
n Affresh
®
Stainless Steel Cleaner
®
Stainless Steel Wipes
13
141516
W11332393B
®
/™ ©2019 Whirlpool. All rights reserved. 07/19
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