Whirlpool WUI75X15HB00, WUI75X15HW00, WUI75X15HZ00, WUI95X15HZ00 Owner’s Manual
User Guide
Ice Maker
LEARN MORE
In an effort to conserve natural resources, this ice maker includes a condensed User Guide. A complete User Guide can
be downloaded at www.whirlpool.com/manuals. The model number is located on the inside of the ice maker.
In the U.S.A., register your ice maker at www.whirlpool.com.
In Canada, register your ice maker at www.whirlpool.ca.
Para una version de estas instrucciones en español, visite www.whirlpool.com.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don’t immediately follow instructions.
DANGER
You can be killed or seriously injured if you don’t follow instructions.
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
precautions
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
:
To reduce the risk of fire, electric shock, or injury when using your ice maker, follow these basic
:
Disconnect power before cleaning.
Disconnect power before servicing.
Replace all parts and panels before operating.
Use two or more people to move and install ice maker.
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
OPERATING YOUR ICE MAKER
How Your Ice Maker Works
When you rst start your ice maker, the water pan will ll and the
system will rinse itself before starting to make ice. The rinsing process
takes about 5 minutes.
Under normal operating conditions, the ice maker will cycle at preset
temperatures. The ice level sensor located in the ice storage bin will
monitor the ice levels.
IMPORTANT: If the water supply to the ice maker is turned off, be
sure to set the ice maker control to OFF.
The Ice Making Process
1. Water is constantly circulated over a freezing plate. As the water
freezes into ice, the minerals in the water are rejected. This
produces a sheet of ice with a low mineral content.
1
W11256912A
2. When the desired thickness is reached, the ice sheet is released
A
D
and slides onto a cutter grid. The grid divides the sheet into
individual cubes.
Water Filtration System
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
3. The water containing the rejected minerals is drained after each
freezing cycle.
4. Fresh water enters the machine for the next ice making cycle.
5. Cubes fall into the storage bin. When the bin is full, the ice maker
shuts off automatically and restarts when more ice is needed. The
ice bin is not refrigerated, and some melting will occur. The
amount of melting varies with room temperature.
NOTE: As the room and water temperatures vary, so will the amount
of ice produced and stored. This means that higher operating
temperatures result in reduced ice production.
Using the Controls
1. To start ice production, press ON/OFF.
2. To stop ice maker operation, press ON/OFF.
Installing a Water Filter
1. Purchase a Whirlpool approved water lter.
2. Take the water lter out of its packaging and remove the cover
from the O-rings. Be sure the O-rings are still in place after the
cover is removed.
AB C
A. Cover
B. O-rings
3. The water lter compartment is located in the right-hand side of
the ice maker controls.
C. Alignment pin
D. Alignment arrow
D
NOTES:
■ Pressing the ON/OFF button does not shut off power to the ice
maker.
■ Allow 24 hours to produce the rst batch of ice. Discard the rst 2
batches produced.
FAST ICE Mode
Select the FAST ICE feature when you have an upcoming need for a
large amount of ice and the ice bin is low or empty. FAST ICE mode
will produce a greater quantity of ice in a 24-hour period.
■ Press FAST ICE while the ice maker is on. The indicator light will
illuminate.
■ Press FAST ICE again to turn off the FAST ICE feature. The
indicator light will turn off.
■ The FAST ICE mode will be on when you rst turn on the product.
It will turn off after 24 hours. To turn FAST ICE back on,
press FAST ICE.
Clean
It is recommended that you clean the ice maker when the “Cleaning
Needed” light is illuminated or 9 months has elapsed, or ice
production decreases signicantly. To clean your ice maker, see
“Ice Maker System” in the “Cleaning” section.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the ice maker
door is open for 5 minutes. The alarm will repeat every 2 minutes.
Close the door to turn off. The feature then resets and will reactivate
when the door is left open again for 5 minutes.
4. Using the arrow pointing to the alignment pin on the side of the
lter and the arrow inside the control housing, align the alignment
pin with the cutout notch and insert the lter into the housing.
B
C
F
A. Alignment pin
B. Unlocked symbol
C. Locked symbol
2
D. Cutout notch inside control housing
E. Arrow pointing to cutout notch
F. Arrow pointing to alignment pin
E
5. Turn the lter clockwise until it locks into the housing. Ensure
that the alignment arrow on the lter head aligns with the locked
symbol on the control box housing.
NOTE: If the lter is not correctly locked into the housing, the ice
maker will not produce ice.
A
A. Alignment arrow aligned with locked symbol
The Water Filter Status Light
The water lter status lights will help you know when to change your
water lter.
■ The “Order Filter” status light will be illuminated when it is time to
order a replacement lter.
■ The “Replace Filter” status light will be illuminated when it is time
to replace the lter.
■ Replacing the disposable water lter with a new lter will
automatically reset the lter status tracking feature. See “Using
the Controls.”
Replace the Water Filter
To purchase a replacement water lter, see “Accessories.”
Replace the disposable water lter when indicated on the water
lter status display or at least every 9 months. If the ice making rate
decreases before the Replace Filter light illuminates, then replace the
lter.
1. Locate the water lter compartment in the right-hand side of the
control housing. See Step 3 in the “Install Water Filter” section.
2. Turn the water lter counterclockwise (to the left), and pull it
straight out of the compartment.
NOTE: There may be some water in the lter. Some spilling may
occur.
3. Install the replacement water lter by following steps 2 through 5
in the “Install the Water Filter” section.
Normal Sounds
Your new ice maker may make sounds that are not familiar to you.
Because the sounds are new to you, you might be concerned about
them. Most of the new sounds are normal. Hard surfaces such as
oors, walls and cabinets can make the sounds seem louder than
they actually are. The following describes the kinds of sounds that
might be new to you and what may be making them.
■ You will hear a buzzing sound when the water valve opens to ll
the water pan for each cycle.
■ Rattling noises may come from the ow of the refrigerant or the
water line. Items stored on top of the ice maker can also make
noises.
■ The high-efciency compressor may make a pulsating or high
pitched sound.
■ Water running over the evaporator plate may make a splashing
sound.
■ Water running from the evaporator plate to the water pan may
make a splashing sound.
■ As each cycle ends, you may hear a gurgling sound due to the
refrigerant owing in your ice maker.
■ You may hear air being forced over the condenser by the
condenser fan.
■ During the harvest cycle, you may hear a “thud” when the ice
sheet slides from the evaporator onto the cutter grid.
■ When you rst start the ice maker, you may hear water running
continuously. The ice maker is programmed to run a rinse cycle
before it begins to make ice.
■ If the ice maker is connected to a water supply pressure in excess
of 60 psi, you may hear a loud sound during water lling
associated with the ow of water through the inlet valve. Call a
licensed, qualied plumber to determine the best method to
reduce the supply water pressure (50 psi is recommended).
CARING FOR YOUR ICE MAKER
Cleaning
The ice making system and the air-cooled condenser need to be
cleaned regularly for the ice maker to operate at peak efciency and
to avoid premature failure of system components. See the “Ice Maker
System” and the “Condenser” sections.
Exterior Surfaces
Wash the exterior surfaces and gaskets with warm water and mild
soap or detergent. Wipe and dry. We recommend using a clean micro
ber cloth or a soft clean cloth to polish and dry.
For products with a painted or colored exterior, regular use of a good
household appliance cleaner and polish will help protect the nish.
Using paper towels may scratch and/or dull the clear coat of the
painted door.
For products with a ngerprint resistant stainless steel exterior, do
not use soap-lled scouring pads, abrasive or harsh cleaners, any
cleaning product containing chlorine bleach, steel-wool pads, gritty
wash cloths or paper towels. Using these types of products may
scratch and/or dull the clear coat of the ngerprint resistant stainless
steel door.
Ice Maker System
Minerals that are removed from water during the freezing cycle will
eventually form a hard scaly deposit in the water system. Cleaning the
system regularly helps remove the mineral scale buildup. How often
you need to clean the system depends upon how hard your water is.
With hard water of 15 to 20 grains/gal. (4 to 5 grains/liter), you may
need to clean the system as often as every 9 months.
NOTE: Use one 16 oz (473 mL) bottle of approved ice maker cleaner.
To order, see “Accessories.”
1. Press the ON/OFF button.
2. Wait 5 to 10 minutes for the ice to fall into the storage bin.
Remove all ice from the storage bin.
3. Unscrew the drain cap from the bottom of the water pan located
inside the storage bin as shown. Allow the water to drain
completely.
3
4. Replace the drain cap securely on the water pan. If the drain cap
A
B
A
is loose, water will empty from the water pan and you will have
either thin ice or no ice.
5. Read and follow all handling information on the cleaner bottle
before completing the steps below. Use one 16 oz (473 mL) bottle
of approved ice maker cleaner.
6. Pour one bottle of solution into the water pan. Fill the bottle twice
with tap water and pour it into the water pan.
A. Water pan
B. Drain cap
7. Press the CLEAN button. See “Using the Controls.” The Clean
button will blink, indicating that the cleaning cycle is in process.
When the “Cleaning Complete” light is illuminated (approximately
70 minutes), the cleaning cycle is complete. During the cleaning
cycle, the system will both clean and rinse itself.
8. After the cleaning cycle is complete, remove the drain cap from
the water pan. Look for any cleaning solution left in the water pan.
If cleaning solution drains from the water pan, you should run
the clean cycle again. Be sure to rell the water pan with cleaner
before starting the clean cycle again. Be sure to replace the drain
cap securely on the water pan. If the drain cap is loose, water will
empty from the water pan and you will have either thin ice or no
ice.
NOTE: Severe scale buildup may require repeated cleaning with a
fresh quantity of cleaning solution.
9. Press the ON/OFF button to resume ice production.
WARNING
Electrical Shock Hazard
Disconnect power before cleaning.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug ice maker or disconnect power.
2. Remove the 2 screws in the lower access panel and the 2 screws
from the base grille area of the front panel support.
3. Pull the bottom forward and then pull down to remove the lower
access panel.
4. Remove dirt and lint from the condenser ns and the unit
compartment with a brush attachment on a vacuum cleaner.
Condenser
A Dirty or Clogged Condenser
■ Obstructs proper airow.
■ Reduces ice making capacity.
■ Causes higher than recommended operating temperatures which
may lead to component failure.
5. Replace the lower access panel using the 4 screws.
6. Plug in ice maker or reconnect power.
A. Condenser fins
ACCESSORIES
To order accessories, in the U.S.A., visit our web site www.whirlpool.com/accessories or call 1-800-901-2042.
In Canada, visit our website www.whirlpoolparts.ca or call 1-800-807-6777.
Water Filter
Order Part Number F2WC9I1 or ICE2
Cleaner
Order Part Number 4396808
Affresh® Stainless Steel Cleaner
In U.S.A., order Part Number W10355016
In Canada, order Part Number W10355016B
Affresh® Stainless Steel Wipes
In U.S.A., order Part Number W10355049
In Canada, order Part Number W10355049B
Affresh® Kitchen & Appliance Cleaner
In U.S.A., order Part Number W10355010
In Canada, order Part Number W10355010B
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TROUBLESHOOTING
Visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call.
Ice Maker Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
PROBLEM RECOMMENDED SOLUTIONS
Ice Maker Will Not Operate Check that it is plugged into a grounded 3 prong outlet.
Check that the control is turned on. See “Using the Controls.”
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Room temperature must be above 45°F (7°C). Otherwise, bin thermostat may sense cold room
temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does
shut off.
If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to
clear. If there is still water in the bin, check to see whether the drain hose is kinked.
For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between
cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A.
Ice Maker Seems Noisy Water overowing the reservoir is normal. This overow helps to purge minerals that were removed from
the water during the ice making process.
Is there a “whooshing” sound, Check the following things:
■ Check that the water supply is hooked up and turned on.
■ Check that the drain cap is tight and the water drain pan pump is securely attached to the water pan.
If there is ice between the evaporator plate and the cutting grid, check that the ice maker is level. If the ice
maker is level, and the problem persists, run a cleaning cycle.”
If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud sound
during water lling associated with the ow of water through the inlet valve. Call a licensed, qualied
plumber to determine the best method to reduce the supply water pressure (50 psi is recommended).
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Ice Production
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM RECOMMENDED SOLUTIONS
Ice Maker Runs But
Produces No Ice
Check that the control is turned on.
Check that the water supply is properly connected and turned on.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten
the drain cap.
Clean the drain tube.
Check that there are no kinks in the drain line.
WARNING
Ice Maker Runs But
Produces Very Little Ice
If the accelerated ice production feature is turned on, this feature increases the ice production rate to provide
you with more ice in the same amount of time.
Room temperatures of more than 90°F (32°C) will normally reduce ice production.
Dirt or lint may be blocking the airow through the condenser.
If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice maker.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten
the drain cap.
Ensure that the cutter grid is securely in place and that its harness plug is connected.
Check that water lter is properly installed.
Ice Quality
PROBLEM RECOMMENDED SOLUTIONS
Off Taste, Odor or Gray
Color in the Ice
Thin, Soft or Clumps of Ice If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is mineral scale buildup, clean your ice maker.
Do not store any foods in the ice bin.
Check that all packaging materials were removed at the time of installation.
If there is mineral scale buildup, clean your ice maker.
If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps. Break the
clumps with the ice scoop provided.
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Plumbing Problems
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
PROBLEM RECOMMENDED SOLUTIONS
Water Not Entering Drain
Properly
If the drain hose is not aligned over the drain, move the ice maker to align the drain.
NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed,
qualied plumber.
PERFORMANCE DATA SHEET
Ice Maker Water Filtration System
Model P6GEG2KL, P6KG2KL, P6WG2KL Capacity 2000 Gallons (7571 Liters)
System tested and certified by NSF
International against NSF/ANSI
Standard42 for the reduction of
Chlorine Taste and Odor.
This system has been tested according to NSF/ANSI Standards 42 for the reduction of the substances listed below. The concentration of the
indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the
system, as specied in NSF/ANSI Standards 42.
Substance Reduction
Aesthetic Effects
NSF Reduction
Requirements
Average
Inuent
Inuent Challenge
Concentration
Maximum
Efuent
Average
Efuent
Minimum %
Reduction
Average %
Reduction
Chlorine Taste/Odor 50% reduction 1.9727 mg/L 2.0 mg/L ± 10% 0.71 mg/L 0.7788 mg/L 70.2 72.81
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.50 gpm (1.89 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 2000 gallons (7571 liters).
■ It is essential that operational, maintenance, and lter replacement
requirements be carried out for the product to perform as
advertised.
■ Use replacement lter P6RFWG2K, P6RFGEG2K, P6RFKG2K,
■ Refer to the “Warranty” section for the Manufacturer’s name,
address and telephone number.
■ Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Part Number ICE2.
Style 1 – When the water lter status display changes from
“GOOD” to “ORDER,” order a new lter. When the lter indicator
reads “REPLACE,” it is recommended that you replace the lter.
Style 2 – Press FILTER to check the status of your water lter. If
the lter indicator light is yellow and the words “ORDER FILTER”
appear on the display screen, order a new lter. If the lter
indicator light is red, it is recommended that you replace the lter.
■ These contaminants are not necessarily in your water supply.
Application Guidelines/Water Supply Parameters
Water Supply City or Well
Water Pressure 30 - 120 psi (207 - 827 kPa)
Water Temperature 33°- 100°F (0.6° - 37.8°C)
Service Flow Rate 0. 50 gpm (1.89 Lpm) @ 60 psi
While testing was performed under standard laboratory
conditions, actual performance may vary.
■ The product is for cold water use only.
■ Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the
system.
®NSF is a registered trademark of NSF International.
7
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL®
REFRIGERATION LIMITED
WARRANTY
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. IntheU.S.and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED
ONE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory specied replacement parts
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or,
at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fth years from the date of purchase,
when this major appliance is installed, operated, and
maintained according to the instructions attached to or
furnished with the product, Whirlpool brand will pay for factory
specied replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials
and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due
to defective materials or workmanship
■ Sealed Refrigeration system (includes compressor,
evaporator, condenser, dryer, and connecting tubing)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty
gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specic legal rights, and you also may have other rights that vary from state to state or province to province.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water lters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Damage from accident, misuse, abuse, re, oods, acts of God, or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration, or modication of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to
the appliance nishes, unless such damage results from defects in materials
and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in xtures
(e.g., trim, decorative panels, ooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
WHAT IS NOT COVERED
02/17
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