Whirlpool WTW7500GW2, WTW7500GC2, WTW7500GW3, WTW7500GW0, WTW7500GC3 Owner’s Manual

...

Use & Care Guide Guide d’utilisation et d’entretien

Top-Loading High Efﬁciency Low-Water Washer Laveuse haute efﬁcacité à faible consommation d’eau avec chargement par le dessus

W11037201A W11037202A - SP

Para obtener acceso

al Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite:

www.whirlpool.com.

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou toute question, consulter www.whirlpool.ca

Designed to use only HE High Efﬁciency detergents. Conçue pour l’utilisation d’un détergent haute efﬁcacité seulement.

Table of Contents

WASHER SAFETY ............................................................2

WHAT’S NEW UNDER THE LID? ....................................4

CONTROL PANEL AND FEATURES ...............................5

Dispensers and faucet ....................................................... 6

CYCLE GUIDE ..................................................................7

USING YOUR WASHER ...................................................8

WASHER MAINTENANCE ..................................................13

TROUBLESHOOTING ..........................................................15

WARRANTY............................................................................20

ASSISTANCE OR SERVICE .............................. Back Cover

Washer Safety

Table des matières

SÉCURITÉ DE LA LAVEUSE .........................................21

QUOI DE NEUF SOUS LE COUVERCLE? ...................22

TABLEAU DE COMMANDE

ET CARACTÉRISTIQUES .............................................23

Distributeurs et robinet ....................................................25

GUIDE DES PROGRAMMES .........................................26

UTILISATION DE LA LAVEUSE .....................................28

ENTRETIEN DE LA LAVEUSE ............................................34

DÉPANNAGE ..........................................................................36

GARANTIE ..............................................................................44

ASSISTANCE OU SERVICE ................. Couverture arrière

What’s New Under the Lid?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Low-water washer

Automatic Load Size Sensing

Once you start the cycle, the lid will lock and the washer will begin the sensing process to determine the correct water level for the load.

Initially the basket will start to spin prior to adding water; this is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efﬁciency detergents. The package will be marked “HE” or “High Efﬁciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efﬁciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser. See “Using Laundry Product Dispensers” for more information.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efﬁciency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to stop. And sometimes, you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak.

Control Panel and Features

5 6

NOTE: The control panel features a sensitive surface that responds to a light touch of your ﬁnger. To ensure your selections are

registered, touch the control panel with your ﬁnger tip, not your ﬁngernail. When selecting a setting or option, simply touch its name until the desired section is illuminated.

POWER BUTTON

Touch to turn the washer on. Touching once while the washer is on will cancel the current cycle, touching twice will turn the washer off.

WHAT TO WASH/HOW TO WASH

First select a cycle from “What to Wash” and then select “How to Wash” to get the best combination cycle available for the type of items you are going to wash. See “Cycle Guide” for cycle details.

START/PAUSE BUTTON

Touch and hold the START/PAUSE button to begin the selected cycle; touch again to pause a cycle.

LED TIME/STATUS DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Tightly packed loads, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

If you have set a delay start to the cycle, the Estimated Time Remaining display will show the delay time adjusted.

When the cycle is complete, the Done indicator will light until the lid is opened.

ADD GARMENT

When Add Garment is lit, you may pause the washer, open the lid, and add items. Touch and hold the START/PAUSE button to start the washer again.

OPTIONS

You may add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

DRAIN & SPIN

This option spins the load and drains any water in the tub. The load is not rinsed.

RINSE & SPIN

Touch the DRAIN & SPIN button, then touch the EXTRA RINSE button. This option combines a rinse and high spin

speed for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

CLEAN WASHER

Use this every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty washer tub.

SIGNAL

Use this to turn the signal indicating the end of a wash cycle to low, high, or off.

NOTE: You may also adjust the tones that sound when a feature, setting, or option is touched. Touch and hold SIGNAL for about 3 seconds to turn key activation sounds to low, high, or off.

DELAY START

Touch DELAY START to delay the start of the wash cycle up to 12 hours “12H.” Touch DELAY START until a “0H” appears in the status display to turn off, or touch the POWER button.

DEEP WATER

Use this option to add the maximum amount of water to your wash cycle.

NOTE: Expect longer cycle times due to extended ﬁll times when using the Deep Water option.

PRESOAK

Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will ﬁll and pause to soak, then begin the selected cycle.

CYCLE MODIFIERS

When you select a cycle, its default settings or the previous cycle selection used will light up.

TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Washer Cleaner tablet or liquid

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• On some models and cycles, warm and hot water will be cooler than what your previous washer provided.

• Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature.

SOIL LEVEL

Soil Level (wash time) is preset for each wash cycle. As you touch Soil Level, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear.

Select the most suitable setting for your load. For heavily soiled items, select Heavy Soil Level for more wash time. For lightly soiled items, select Light Soil Level for less wash time. Lighter soil level setting will help reduce tangling and wrinkling.

Dispensers and faucet

High Efﬁciency “HE” detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.

IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.

• Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

• Slower spin speeds mean less wrinkling, but will leave your load more damp.

LID

The Lid Lock ( ) indicator lights up when the lid is locked and cannot be opened. If you need to open the lid, touch and hold the START/PAUSE button. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Touch and hold the START/PAUSE button again to restart the cycle.

Use only High Efﬁciency (HE) detergent.

NOTE: Follow the manufacturer’s instructions to determine the amount of detergent to use.

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser, if desired. It will dispense automatically at the optimum time.

• Use only liquid fabric softener in this dispenser.

Liquid chlorine bleach dispenser

This dispenser holds up to 3/4 cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach. Water faucet

The water faucet dispenses fresh water that can be used for pretreating clothes, rinsing your detergent cup, or ﬁlling your washer tub.

Faucet button

Press once to toggle on and press again to toggle off. You do not need to hold the button.

NOTE: If accidentally left on for more than 10 minutes, the faucet will automatically shut off.

Cycle Guide

Your Whirlpool® washer has a unique user interface to help you select the best cycle you need for your load. The “What to Wash” “How to Wash” layout guides you to the optimal cycle in two easy steps:

First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how you want the washer to wash them and select the appropriate “How to Wash” selection. See chart below for more details.

For best fabric care, choose the cycle that best ﬁts the load being washed.

P – Preferred Cycle Selection R – Recommended Alternate A – Available but not optimal

Normal Quick Delicate

• Regular Wash • Saves Time • Gentle Cleaning

How do you want to wash?

“How to Wash” Cycle Selection

Heavy Duty

• Protects My Fabrics

• Powerful Soil Removal

ColorLast

• Gentle Cleaning

• Protects My Colors

What do you

want to wash?

Cottons/Linens

Bright Colors Handwash Fabrics Bras Lingerie Baby Clothes Machine Wash Silks Wool Dark Colors

Athletic/High Performance Wear

T-Shirts

Sweatshirts

Jeans Pajamas

Business Casual

Dress Shirts/Pants No-Iron Fabrics Dark Sheets White Clothing White Shirts White T-Shirts Socks Undergarments Handkerchiefs Napkins

White Sheets Tablecloths

Towels Terry Cloth Hand Towels Wash Cloths Bath Towels Blankets Coats & Jackets Comforters Machine Wash Curtains Machine Wash Slip Covers

Non-Rubber Lined Rugs & Mats

Sleeping Bags

“What to Wash”

Cycle Selection

Colors

Darks

Whites

Towels

Bedding/Bulky

P A A A A R R R R P R R P A R R R P A R R R P A R R R R P R R R P A R R R

P R A R R R R A P A

P R R R R P R R R R P R R R R

P R R R R R

R R

R P

R R R A P R R R R P P R A R R P R R R P R R R P R R R R R R R R P

R R P R R R P R

P R A R P R R R

P R R R R P R R R R P R R R R P R R R R P R R R R P A R R R P A R R R P A R R R R R P A R P R R A R

P A R R R

P A R A R

Using Your Washer

Using Your Washer’s Faucet Before Washing

Rinsing Before Running a Wash Cycle

IMPORTANT: Before rinsing, make sure to sort, prepare,

and load laundry as discussed in “Running a Wash Cycle.”

1. Turn on faucet

Press faucet button

• Press the faucet button once. You do not need to hold the button.

• Turn off the faucet by pressing the button again.

• If accidentally left on, the faucet will automatically shut off.

• Water from the tub will automatically drain if the level becomes too high. The water will also drain after 10 minutes if the lid is left open.

2. Drain water manually, if desired

• If you choose to drain water in the tub: with the washer turned on, select DRAIN & SPIN and touch and hold the START/ PAUSE button.

• Water in the tub will always be drained before you start a wash cycle.

3. Rinse and drain water, if desired

• If you choose to rinse the laundry and then drain: with the washer turned on, select RINSE & SPIN and touch and hold the START/PAUSE button.

• Water in the tub will always be drained before you start a wash cycle.

Presoaking Without Running a Wash Cycle

1. Turn on faucet

Press faucet button

• Press the faucet button once. You do not need to hold the button.

● TIP: You may want to add any detergent, color-safe bleach, or oxi-type boosters while the faucet is running to mix it with the water. (See Step 2 in the next column.)

• Turn off the faucet by pressing the button again.

● If accidentally left on, the faucet will automatically shut off.

● IMPORTANT: To stop the tub from draining automatically in 10 minutes, you must close the lid. The water will remain in the tub as long as the lid is closed and you take no action. After 3 hours, the water will automatically be drained.

2. Drain water manually, if desired

If you choose to drain water in the tub: with the washer turned on, select DRAIN & SPIN and touch and hold the START/PAUSE button.

NOTE: If you run a wash cycle, water in the tub will always be drained before you start the cycle.

Running a Wash Cycle

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry items if stains remain after washing, as heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes. Remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• For best performance, use HE liquid detergent when washing bulky items.

• When washing waterproof or water-resistant items, load evenly.

• Use mesh bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your items.

2. Add laundry products

3. Rinse and drain water, if desired

If you choose to rinse the laundry: with the washer turned on,

select RINSE & SPIN and touch and hold the START/PAUSE button. The washer will drain, spin, rinse the load, and spin again.

NOTE: If you run a wash cycle, water in the tub will always be drained before you start the cycle.

Single-dose laundry packet, color-safe bleach, Oxi-type boosters, or fabric softener crystals can be added to the basket prior to adding laundry.

NOTE: Always follow manufacturer’s instructions.

3. Load laundry into washer

Liquid

Chlorine Bleach

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efﬁciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser.

HELPFUL TIP: See “Washer Maintenance” for information on recommended method of cleaning washer dispenser trays.

5. Add liquid chlorine bleach

to dispenser

NOTE: Do not add single-dose laundry packets, color-safe

bleach, Oxi-type boosters, or fabric softener crystals to dispensers. They will not dispense correctly. Add to the basket prior to adding laundry.

4. Add HE detergent

HE removable detergent tray

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz. (89 mL). If adding powder HE detergent, remove the inside tray. Do not overﬁll the tray; adding too much detergent may cause detergent to be dispensed into the washer too early.

NOTE: Make sure the tray is in the drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

IMPORTANT: Use only High Efﬁciency detergents. The package will be marked “HE” or “High Efﬁciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to

Do not overﬁll, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Add liquid fabric softener

Fabric softener tray

Pour a measured amount of liquid fabric softener into tray; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Close dispenser drawer. Fabric Softener is added during rinse.

IMPORTANT: Do not overﬁll or dilute. Overﬁlling the dispenser will cause fabric softener to immediately dispense into the washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

7. Touch POWER button to turn

on washer

Make sure the dispenser drawer is closed completely, then touch the POWER button to turn on the washer.

9. Select cycle modiﬁers

Once you select a cycle, the default modiﬁers or the previously set modiﬁers for that cycle will be lit. Touch the cycle settings buttons to change the Soil Level, Spin Speed, and Temperature, if desired. Not all settings are available with all cycles.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your items.

8. Select type of load to wash

First touch a cycle from the “What to Wash,” and then select the “How to Wash” to get the best combination cycle available for the type of items you are going to wash. See “Cycle Guide” for cycle details. Not all cycles are available on all models.

Estimated Time Remaining will light up with a cycle time. You may notice time adjusting during the cycle. This is normal.

If you do not want to begin a cycle immediately, you may choose the Delay Start option.

To choose a delay time:

1. Touch the DELAY START button to select desired delay

time. Time will increase in hour increments up to 12 hours.

2. Touch and hold the START/PAUSE button to start delay

start time.

IMPORTANT: When delaying a cycle, use liquid HE

detergent only in the dispenser. Powdered detergents may absorb moisture from a previous cycle and clump before the wash cycle begins.

To cancel delay start:

1. Touch the POWER button to cancel Delay Start. To pause delay start:

1. Touch the START/PAUSE button to pause delay start.

2. Touch and hold the START/PAUSE button again to start

the delay start time. If the delay start time is not started after 10 minutes, the washer will power off.

Temperature Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm Some cold water will be added, so this may be cooler than what your previous washer provided.

Cool

Warm water is added to assist in soil removal and to help dissolve detergents.

Cold Warm water may be added to assist in soil removal and to help dissolve detergents.

Whites and pastels Durable items Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade Light soils

Dark colors that bleed or fade Light soils

10. Select cycle options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These may be turned off if desired.

NOTE: Not all options are available with all cycles. Touch the control panel to select any other options.

11. Touch and hold START/PAUSE

button to begin wash cycle

Touch and hold the START/PAUSE button to start the wash cycle. When the cycle has ﬁnished, the end-of-cycle signal will sound (if set). Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and reduce rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add one or two missed items: Touch the START/PAUSE button to pause the washer;

the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Then close lid and touch and hold the START/ PAUSE button again to restart the cycle.

IMPORTANT: If the lid is left open for more than 10 minutes, the water will pump out and the F8E6 error code will appear on the display.

Washer Maintenance

WASHER CARE (cont.)

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always use High Efﬁciency (HE) detergents and follow

the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which may result in undesirable odor.

2. Use warm and hot wash water settings sometimes

(not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses

to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh

a. Open the washer lid and remove any clothing or items. b. Place an affresh

c. Do not place an affresh® Washer Cleaner tablet

d. Do not add any detergent or other chemical to the

e. Close the washer lid. f. Select the Clean Washer cycle. g. Touch and hold the START/PAUSE button to begin

the cycle. The Clean Washer Cycle Operation is described in the next column.

NOTE: For best results, do not interrupt cycle. If cycle

(Recommended for Best Performance):

must be interrupted, touch the POWER button. After the Clean Washer cycle has stopped, run a to rinse cleaner from washer.

Washer Cleaner Cycle Procedure

of the washer basket.

in the detergent dispenser.

washer when following this procedure.

Washer Cleaner tablet in the bottom

Washer Cleaner

Rinse & Spin

cycle

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the Clean Washer cycle. f. Touch and hold the START/PAUSE button to begin

the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, touch the POWER button. After the Clean Washer cycle has stopped, run a cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will ﬁll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and

spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s ﬁnish, do not use abrasive products.

Rinse & Spin

NON-USE AND VACATION CARE

TRANSPORTING YOUR WASHER

Operate your washer only when you are home. If you are moving or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ﬂooding

due to water pressure surge.

CLEANING YOUR DISPENSER

You may ﬁnd laundry product residue leftover in your dispenser drawer. To remove residue, follow this recommended cleaning procedure:

1. Pull drawer out until you feel resistance.

2. Push one tab downward, then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry or dry with a towel, then place back into slot.

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain from drain system.

4. Unplug power cord.

5. Place inlet hoses inside washer basket.

6. Drape power cord and drain hose over the console

and secure with masking tape.

7. Place foam packing ring from original shipping materials

back inside washer. If you do not have packing ring, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in the upright position.

IMPORTANT: Dispenser drawer and tray are not dishwasher-safe.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in the basket

and run the washer on the Rinse & Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Bedding/Bulky and Heavy Duty

cycle to clean washer and remove antifreeze, if used. Use only HE High Efﬁciency detergent. Use half the manufacturer’s recommended amount for a mediumsize load.

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

If you experience Possible Causes Solution

Vibration or Off-Balance

Vibration, rocking, or “walking”

Vibration during spinning or washer stopped

Noises – For normal operating sounds, go to www.whirlpool.com/product_help. Clicking or metallic

noises

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have

Whirring Basket may be slowing down. You may hear the whirring sound of the basket slowing down.

Water Leaks

Check the following for proper installation:

Washer not performing as expected

Not enough water in washer

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Feet may not be in contact with the ﬂoor and locked.

Washer may not be level. Check ﬂoor for ﬂexing or sagging. If ﬂooring is uneven, a 3/4"

Load could be unbalanced. Load items in loose heaps evenly around the washplate.

Objects may be caught in washer drain system.

Washer not level. Water may splash off basket if washer is not level. Fill hoses not attached tightly. Tighten ﬁll-hose connection. Fill hose washers Make sure all four ﬁll hose ﬂat washers are properly seated. Drain hose connection Pull drain hose from washer cabinet and properly secure it to

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Load not completely covered in water.

Front and rear feet must be in ﬁrm contact with ﬂoor, and washer must be level to operate properly.

(19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in the Installation Instructions.

Adding wet items to washer or adding more water to basket could unbalance washer.

Avoid washing single items. Balance a single item such as a rug or jean jacket with a few extra items. If the dial is ﬂashing, redistribute the load, close the lid, and touch and hold the START/PAUSE button.

Use Bedding/Bulky and Heavy Duty cycle for oversized, non-absorbent items such as comforters or poly-ﬁlled jackets. Other items are not appropriate for Bedding/Bulky Heavy Duty cycle. See “Cycle Guide.”

Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer.”

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

sound with periodic gurgling or surging as ﬁnal amounts of water are removed during the spin/drain cycles.

started the washer. This is normal.

This is normal.

drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.”

IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

Run clean washer cycle to optimize the water level and wash performance.

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