Whirlpool WTW6120HC User Manual

QUICK REFERENCE GUIDE

WHIRLPOOL® TOP LOADING WASHING MACHINE

CONTROL PANEL AND FEATURE

1 42

6 5 63

Appearance may vary depending on model.

POWER

1

Touch to turn on/off or to stop/cancel a cycle.

WHAT TO WASH/HOW TO WASH

2

First select a cycle from the “What to Wash” and then select the
“How to Wash” to get the best combination cycle available for
the type of items you are going to wash. See “Cycle Guide” for
cycle details.

LCD TIME/STATUS DISPLAY

3

The display shows the time required for the cycle to complete.
Factors such as load size and water pressure may affect the
time shown in the display. Tightly packed loads, unbalanced
loads, or excessive suds may cause the washer to adjust the
cycle time as well.

If you have set a delay start to the cycle, the display will show
the delay time adjusted.

ADD GARMENT

When Add Garment is lit, you may pause the cycle, open the
lid, and add items. Touch and hold the START/PAUSE button to
start the cycle again.

START/PAUSE

4

Touch and hold the START/PAUSE to start cycle. Touch during
a cycle to pause cycle and unlock lid.

NOTE: If machine is spinning it may take longer to unlock lid.

CYCLE MODIFIERS (Not all modifiers are available on all

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cycles)

SPIN

Touch to modify the cycle’s available spin speeds (Off, Medium,
Fast).

TEMP

Touch to modify the cycle’s available water temperatures
(TapCold, Cold, Cool, Warm, Hot).

SOIL

Touch to modify the cycle’s available soil levels. Increase soil
level for heavily soiled items and decrease soil level for lightly
soiled items (Extra Light, Light, Normal, Heavy, Extra Heavy).

CYCLE OPTIONS (Not all options are available on all cycles)

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REMOTE ENABLE

Touch each time you want to remotely control via the Whirlpool®
app. Follow the instructions in the “GET THE WHIRLPOOL®
APP AND GET CONNECTED” section below for more details.
Opening the lid cancels “remote enable”.

LOAD & GO™ Bulk Dispenser

The Load & Go dispenser holds 1L of detergent and
determines the best time and amount to add detergent to the
load. See “Using the Dispensers” section for more information.

FABRIC SOFTENER

Touch to add more water to the washer from the cycle’s auto
sensed level (Auto, Medium, High, Max Fill).

DEEP WATER

Use this option to add the maximum amount of water
to your wash cycle.

NOTE: Expect longer cycle times due to extended fill times when
using the Deep Water option.

DELAY START

Touch to delay the start of the wash cycle for up to 12 hours.

PRESOAK

Touch to add a presoak period to any cycle to help loosen tough
stains. The washer will fill, pause to soak, and then begin the
selected cycle (15 mins, 30 mins, 60 mins, 120 mins).

EXTRA RINSE

Touch to automatically add a second rinse available on most
cycles.

CYCLE SIGNAL

Touch to turn the end of cycle signal on/off and adjust the tone
volume when a button is touched.

MORE OPTIONS

■ Drain & Spin

■ Rinse & Spin

■ Clean Washer with affresh

■ Favorite Cycle

®

W11197737B

1

GET THE WHIRLPOOL® APP AND GET CONNECTED

With your mobile device download the Whirlpool® app. You can get subscription and connectivity

instructions, terms of use, and privacy policy at www.whirlpool.com/connect or in

Canada www.whirlpool.ca/connect.

Once installed, launch the app and you will be guided through the steps to subscribe and create your user account to connect to your
appliance. If you have any problems or questions, call Whirlpool® Connected Appliances at 1-866-333-4591.

CONNECTING UNIT

1

TO INTERNET

To connect your unit to the internet
please download the Whirlpool® App
and press REMOTE ENABLE.

Fire Hazard

Never place items in the washer that
are dampened with gasoline or other
flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had any
type of oil on it (including cooking oils).

Doing so can result in death, explosion,
or fire.

ALLOWING REMOTE

2

CONTROL AND
INTERACTION

User must press REMOTE ENABLE
when connected in order to allow
remote control and interaction.

USING YOUR WASHER

SORT & LOAD

1

LAUNDRY

See Loading
Recommendation
section below.

TOUCH POWER

3

TO TURN ON
THE WASHER

ADD HE DETERGENT &

2

LAUNDRY PRODUCTS TO
DISPENSERS*

Dispenser Drawer
Remove inside

tray for
powder
HE detergent.

Bulk Dispenser

Follow manufacturer’s
instructions to determine
amount of laundry
products to use.

SELECT THE

4

DESIRED CYCLE
FOR YOUR LOAD*

*NOTE: Not all cycles, settings or options are available with all models.

2

ADJUST CYCLE

5

SETTINGS, IF
DESIRED*

6

SELECT
ADDITIONAL
OPTIONS*

TOUCH AND HOLD

7

START/PAUSE TO
BEGIN CYCLE

Press

LOADING RECOMMENDATION

For best performance, it is recommended to load items in loose
heaps evenly around the washplate and agitator.

MORE WATER WHEN YOU WANT IT

Max Fill

High

Medium

Auto

RINSING BEFORE RUNNING A WASH CYCLE

faucet button

Water Faucet Operation

■ Press the faucet button once to turn on and press again to

turnoff.

■ Faucet will automatically shut off after 10 minutes or when max

water level is reached.

■ Water will automatically drain if water level becomes too high or

ifthe lid is left open for 10 minutes.

■ On Load & Go models when the faucet is on touch TEMP

button to select water temperature or touch LOAD & GO button
to manually dispense a dose of detergent.

Fabric Brush

Auto Sensing & Deep Water Wash

■ The washer will adjust the water level to the optimal amount for a

High Efficiency wash of the detected load size.

■ Touch “DEEP WATER” to add more water to the wash load.

■ There are four levels of deep water “Auto”, “Medium”, “High”,

“Max Fill”.

■ Not all levels are available on all cycles.

■ The washer dampens and moves the load, the level of the items

will settle in the basket. This is normal, and does not indicate that
more items should be added.

IMPORTANT: You will not see a washer basket full of water as with
your past agitator-style washer. It is normal for some of the load to
be above the water line.

USING THE DISPENSER

■ Load & Go™ feature will default On for each cycle unless

disabled.

■ Touch LOAD & GO button to view detergent dispensing options.

■ Hold LOAD & GO button on the control panel to choose a

detergent concentration between 2X and 10X. Hold for
3 seconds.

■ Pull the drawer completely out for easy refilling.

1

2

1. Turn brush from body to open.

2. Add liquid laundry detergent.

3. Turn to close.

4. To dispense detergent from fabric brush push button.

3

4

3

CYCLE GUIDE

Your Whirlpool® washer has a unique user interface to help you select the best cycle you need for your load. The “What to Wash”,
“How to Wash” layout guides you to the optimal cycle in two easy steps:

First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how
you want the washer to wash them and select the appropriate “How to Wash” selection. See chart below for more details.

For best fabric care, choose the cycle that
best fits the load being washed.

R – Recommended Cycle
a – Alternate Cycle
Blank – Cycle is available but not optimal

What do you

want to wash?

Cottons/Linens
Mixed
Pajamas
Sweatshirts

T-Shirts
Athletic Wear
Bright Colors
Business Casual
Casuals

Dark Colors
Dress Shirts/Pants

Jeans
No-Iron Fabrics

Baby Clothes
Handkerchiefs

Napkins
Socks
Tablecloth
Undergarments

White Clothing

White Shirts
White Towels

White T-Shirts
Bras

Delicates
Handwash Fabrics

Lingerie
Machine Wash Silks
Wool
Blankets

Coats & Jackets
Comforters

Machine Wash Curtains
Machine Wash Slip Covers

Non-Rubber Lined Rugs &
Mats

Sheets
Sleeping Bags
Dish Cloths
Terry Cloths
Towels

*Use this cycle to eliminate 99.9% of bacteria when used in conjunction with Oxi additives. Preset cycle settings must be used to achieve proper sanitization.
Be sure to add an Oxi product to the basket before starting cycle.

“What to Wash”

Cycle Selection

Regular

Colors

Whites

Delicates

Bulky Items

Towels

Normal Wrinkle

Control

Energy

Conscious

Reduce

Wrinkles

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How do you want to wash?

“How to Wash” Cycle Selection

Heavy Duty

Sanitize
with Oxi

Powerful Soil

Removal

Eliminate

Bacteria*

Cold Wash Quick

Energy Saving Fast

a

a

4

WASHER ICONS

Image Description Status

Door Locked Alert State

Load & Go Warning Off One Cycle

Off Always

Detergent Low

Remote Enable On

Delay Start On

PreSoak On

Deep Water On - Auto

Image Description Status

Smartgrid, Peak rates

in effect

WiFi Status Indicator

Note: When the

WiFi is disconnected,

the priority goes

to the first, then as

other options added,

it goes to the least

again.

Fabric Softener Off

Extra Rinse Off

PreSoak Off

On

Smart Delay

Smart Pause

Connected

Disconnected

On - Auto Medium

On - Auto High

On - Max Fill

Fabric Softener On

Extra Rinse On

Load & Go

Note: When Load &

Go is on,

it has less priority

and could be moved.

50%

75%

Full

Favorite Cycle

Download & Go

Cycle

Cycle Signal Off

Low

Medium

High

Clean Washer

Remote Enable Off

NOTE: Not all features and options are available on all models.

Faucet On

Off

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ASSISTANCE OR SERVICE AND ADDITIONAL INFORMATION

For detailed installation instructions and maintenance information, winter storage and transportation, please see the
INSTALLATION AND CARE INSTRUCTIONS MANUAL included with your machine.

For detailed product dimensions, please see the DIMENSION GUIDE that can be found at www.whirlpool.com/owners or
in Canada www.whirlpool.ca/owners.

For information on any of the following items please visit www.whirlpool.com/owners or in Canada www.whirlpool.ca/owners.
This may save you the cost of a service call.

REGISTER
PRODUCT

SCHEDULE

SERVICE

Model & Serial

Number Tag

location

HOW TO’S & FAQ

To speak with a customer service representative or if you have additional questions, call us toll free at

Whirlpool Brand Appliances

Customer eXperience Center

533 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

MANUALS &

DOWNLOADS

1-866-698-2538 or in Canada call 1-800-688-2002.

You can write with any questions or concerns at:

ADD SERVICE

PLAN

Whirlpool Brand Appliances

Customer eXperience Center

Unit 200-6750 Century Ave

Mississauga, Ontario L5N 0B7

PARTS ACCESSORIES

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