Whirlpool WTW4700YQ, WTW4750YQ, WTW4820XQ, WTW4900XQ, WTW4900XW Owner's Manual

...

TOP-LOADING

LAVEUSE À CHARGEMENT

WASHER

USE AND CARE GUIDE

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Table of Contents

WASHER SAFETY .........................................................2

WHAT’S NEW UNDER THE LID? .................................3

CONTROL PANEL AND FEATURES ............................4

CYCLE GUIDE ............................................................... 5

USING YOUR WASHER ................................................6

WASHER MAINTENANCE ............................................8

TROUBLESHOOTING ................................................. 10

WARRANTY .................................................................14

ASSISTANCE OR SERVICE ........................ Back Cover

PAR LE DESSUS

GUIDE D’UTILISATION ET

D’ENTRETIEN

Table des matières

SÉCURITÉ DE LA LAVEUSE ......................................15

QUOI DE NEUF SOUS LE COUVERCLE? .................16

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ................................................. 17

GUIDE DE PROGRAMMES ........................................19

UTILISATION DE LA LAVEUSE ..................................20

ENTRETIEN DE LA LAVEUSE ....................................23

DÉPANNAGE ............................................................... 25

GARANTIE ................................................................... 30

ASSISTANCE OU SERVICE ............ Couverture arrière

W10280544F W10280545E - SP

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. After a cycle is started, water will enter washer and then lock. If you need to open the lid to add a garment after this point, you must press START/Pause/Unlock and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock. Press START/Pause/Unlock to resume the cycle.

Sensing

This washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load.

IMPORTANT:

• After the washer basket lls to the selected water level, the lid must be closed before the wash cycle can start. If lling stops with the lid open, close lid and press START button.

• Fabric Softener Added option must be selected “Yes” to ensure fabric softener dispenses at the correct time.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

Spray Rinse

Select cycles default to a spray rinse. During these

cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

CONTROL PANEL AND FEATURES

LOAD SIZE

Select the setting most suitable for your load. Ex Small will add a low amount of water for smaller loads and Super will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance, and may increase wrinkling and tangling.

TEMPERATURE

Temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water will be cooler than what your previous washer provided.

• Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum

temperature.

OPTIONS

The following options may be added to most cycles.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER ADDED-YES

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

FABRIC SOFTENER ADDED with EXTRA RINSE

This option turns on both the Fabric Softener and the Extra Rinse options.

WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle, see cycle status lights for each stage of the process. See “Cycle Guide” for detailed descriptions of cycles.

Not all features and options are available on all models.

Appearance may vary.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING When the START/PAUSE button is pressed, the washer

will ll to the selected water level. If the lid is closed when the machine is done lling the lid will lock and the machine will begin operation.

If the lid is open when the water stops entering the

machine, the cycle will not begin until the lid has been closed and the START/PAUSE button is pressed. If the cycle has not been started within 10 minutes of the water lling the washer, the washer will pump out the water.

NOTE: Avoid opening lid during sensing phase. The

sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. To restart the washer after the lid has been opened press

start.

WASH

You will hear the agitator moving the load. The motor

sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling. Fabric softener will be added if the Fabric Softener Added-Yes option was selected.

Some cycles use spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water for the entire rinse time.

START/PAUSE/UNLOCK BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle

and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

LID LOCKED

To allow for higher spin speeds, the

lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened.

If you need to open the lid, press START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/ Unlock again to resume the cycle.

Items to wash: Cycle: Temperature*: Spin

Sturdy fabrics, colorfast items,

towels, jeans

Cottons, linens,

and mixed garment

loads

Cottons, linens,

and mixed garment

loads

Cottons, linens,

and mixed garment

loads

No-iron fabrics, cottons, perm press, linens,

synthetics No-iron fabrics,

cottons, perm press, linens,

synthetics Machine-wash

silks, hand-washed fabrics

Heavily soiled fabrics

Swimsuits and items requiring rinsing without detergent

Hand-washed garments or dripping wet items

Super Wash Hot

Normal Heavy Hot

Normal

Regular

Normal Light Hot

Casual

Regular

Casual

Light

Delicate Hot

Soak Hot

Rinse &

Spin

Drain &

Spin

Warm

Cool Cold

Warm

Cool Cold

Hot

Warm

Cool Cold

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Warm

Cool Cold

Warm

Cool Cold

Cold rinse only High Combines a rinse and high speed spin for loads requiring

N/A High This cycle uses a spin to shorten drying times for heavy

Cycle Details:

Speed:

High Provides maximum wash time and action for tough stains

and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

High Use this cycle for heavily soiled or sturdy items. This cycle

features a spray rinse. Use this cycle for cleaning the interior of the washer. See “Washer Care.”

High Use this cycle for normally soiled cottons and mixed fabric

loads. This cycle features a spray rinse.

High Use this cycle for lightly soiled mixed loads. This cycle

features a spray rinse.

Low Use this cycle to wash loads of no-iron fabrics such as sport

shirts, blouses, casual business clothes, permanent press, and blends.

Low Use this cycle to wash lightly-soiled loads of no-iron fabrics

such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Low Use this cycle to wash lightly soiled garments indicating

“Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a spray rinse.

No Spin Use this cycle to soak small spots of set in stains on fabrics.

The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.

an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

NOTE: If you are using fabric softener, be sure to select the Fabric Softener-Yes option. *All rinses are cold.

USING YOUR WASHER

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

re, or electrical shock.

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly.

• Use mesh garment bags to help avoid tangling when washing

delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured of amount of detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

5. Add fabric softener to dispenser

(on some models)

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See max ll

line arrows.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution of the fabric softener during the nal rinse portion of the cycle.

Adding Liquid Fabric Softener Manually to Wash Load

During the nal rinse, wait until the washer has completed lling, press the START/Pause/Unlock button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock button again to start the

washer.

MAX FILL

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Select cycle

Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide”.

7. Select LOAD SIZE

9. Select options

Select the load size setting most suitable for your load. Small will add a low amount of water for smaller loads and Super will add the most amount of water for large or bulky loads. Items need to move freely.

8. Select TEMPERATURE

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Suggested Fabrics

Whites and pastels Durable garments

Heavy soils

Select the desired cycle options. If you are using fabric softener, be sure to select one of the Fabric Softener Added

options.

10. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. When the cycle has nished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes, the water will pump out automatically.

WASHER MAINTENANCE

Warm

Some cold water will be added, so this will be cooler than what your

previous washer provided.

Cool

Warm water may be added to assist in soil removal and to help

dissolve detergents.

Cold

This is the temperature from your faucet. If your tap cold water is very cold, warm water may be

added to assist in soil removal and

help dissolve detergent.

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable

odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent

accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh® Washer Cleaner or liquid chlorine bleach as described below.

Begin procedure

1. affesh® Washer Cleaner Cycle Procedure (Recommended

for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affesh® Washer Cleaner tablet in the bottom of

the washer basket.

c. Do not place an affresh® Washer Cleaner tablet in the

detergent dispenser.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Close the washer lid. f. Select the cycle recommended for cleaning the inside of

the washer.

g. Press the START/Pause/Unlock button to start the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, press START/Pause/Unlock once or twice (depending on model). After the cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach

compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over

time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the cycle recommended for cleaning the inside of

the washer.

WASHER CARE (cont.)

f. Press the START/Pause/Unlock button to start the cycle. NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, press START/Pause/Unlock once or twice (depending on model). After the cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has

a dispenser drawer, however, remove the drawer and clean

it before or after you run the Clean Washer cycle. Use an allpurpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until

washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

re, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Casual Regular cycle to clean washer

and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

WARNING

Electrical Shock Hazard

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance

Check the following for

proper installation or

see “Using Your Washer” section.

Noises

Clicking or metallic

noises

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occuring. You may hear the hum of the sensing spins after you have

Water Leaks

Check the following for proper installation:

Feet may not be in contact with the oor and locked.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4"

Load could be unbalanced. Load dry items in loose heaps evenly around basket wall.

Objects caught in washer drain system.

Washer not level. Water may splash off basket if washer is not level. Check that

Fill hoses not attached tightly. Tighten ll-hose connection.

Front and rear feet must be in rm contact with oor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.

(19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use Normal Regular cycle and Super or Large load size for

oversized, non-absorbent items such as comforters or poly-lled jackets.

See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.

sound with periodic gurgling or surging as nal amounts of water are removed during the Drain & Spin cycles.

started the washer. This is normal.

load is not unbalanced or tightly packed.

+ 22 hidden pages