Whirlpool WTW4915EW ENERGY GUIDE [fr]

Top-Loading		Guide d’utilisation et
High Efficiency		d’entretien de la laveuse
Low-Water Washer		haute efficacité à faible
Use and Care Guide		consommation d’eau
		avec chargement par
		le dessus


Para una versión de estas instrucciones en español, visite www.whirlpool.com


Table of Contents		Table des matières
WASHER SAFETY..............................................................	2	SÉCURITÉ DE LA LAVEUSE...........................................	18
WHAT’S NEW UNDER THE LID?......................................	3	QUOI DE NEUF SOUS LE COUVERCLE?......................	19
CONTROL PANEL AND FEATURES................................	4	TABLEAU DE COMMANDE ET
CYCLE GUIDE....................................................................	6	CARACTÉRISTIQUES.....................................................	20
USING YOUR WASHER....................................................	7	GUIDE DE PROGRAMMES.............................................	21
WASHER MAINTENANCE....................................................	10	UTILISATION DE LA LAVEUSE......................................	23
TROUBLESHOOTING............................................................	12	ENTRETIEN DE LA LAVEUSE.........................................	26
WARRANTY...............................................................................	17	DÉPANNAGE...................................................................	28
ASSISTANCE OR SERVICE........................	BACK COVER	GARANTIE................................................................................	34
		ASSISTANCE OU SERVICE......COUVERTURE ARRIÈRE

Designed to use only HE High Efficiency detergents.

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

W10740536A W10740537A-SP

Washer Safety

What’s New Under the Lid?

Cleaning with Less Water

Washplate

Traditional agitator-style	Washer with low-water
washer	washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the washer will fill to the water level. When the washer is done filling, it will start to agitate after it determines the correct water level for the load.

This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use and do not go over the Max line. See “Using Laundry Product Dispensers” for more information.

Use only High Efficiency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming sounds as the washplate moves the load and as basket is slowing down to a stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

Control Panel and Features

1RINSE OPTIONS

The following options may be added to most cycles. See “Cycle Guide” for additional details.

1 RINSE

This option is used to limit a cycle to one rinse.

2 RINSES

This option can be used to automatically add a second rinse to most cycles.

2WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

■■ On some models and cycles, warm and hot water may be cooler than your previous washer.

■■ Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

3WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

4SOIL LEVEL

Select the most suitable setting for your load. For heavily soiled fabrics, select Heavy Soil Level for more wash time. For lightly soiled fabrics, select Ex Light Soil Level for less wash time. Lighter soil level setting will help reduce tangling and wrinkling.

5PRESOAK

Use this option to add an extra soak period to any cycle to help loosen tough stains. The washer will fill and then alternate between a soak and a gentle agitation, and then begin the selected cycle.

If your washer does not have this option, press the Start/ Pause button to pause the cycle for soaking/presoaking. To restart the cycle, simply press the Start/Pause button again.

NOTE: Keep the lid closed for the soaking period. If the lid is left open for more than 10 minutes, the cycle will be canceled and water will drain out of washer.

6START/PAUSE BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid. Press and hold 3 seconds to cancel a cycle and drain the water from the washer.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

7CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING/FILL

When you press start, the washer will immediately start to fill. Then the washer will lock, agitate for about

90 seconds and then continue filing and agitating. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

WASH

You will hear the motor and agitator moving the load. During the first stage of the Sensing/Fill cycle, water will partially fill the washer and then begin to move the load. It is normal to have the sensing light on during this stage. You will hear the agitator rotate, followed by a

several second pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water level combined with HE detergent at this stage allows for concentrated cleaning. Concentrated cleaning delivers the detergent directly to the soils. It is normal for the load to be above the water line during this stage. After the initial fill, the washer will add water to the correct level based on the load size. You will hear the agitator move quicker during this stage of the wash cycle. The motor sounds may change at different stages in the wash cycle.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. For cycles that use the 2 Rinses option, you will hear sounds similar to the wash cycle as the washers rinses and moves the load.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Locked light will turn on. This light indicates that the

lid is locked and cannot be opened.

If you need to open the lid, press START/

PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at

high speed.

NOTE: Holding the START/PAUSE Button will cancel the cycle and cause the washer to drain.

Press START/PAUSE again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold.

Not all cycles and options are available on each cycle. Not all settings and options are available on each cycle.

Items to wash:	Cycle:	Wash Temp*:	Spin	Cycle Details:
			Speed**:

Large items such as	Bulky	Hot	Low	Use this cycle to wash large items such as jackets and small
sheets, sleeping bags,	Items/	Warm		comforters. The washer will fill with enough water to wet
small comforters,	Sheets	Cool		down the load before the wash portion of the cycle begins,
jackets, small		Cold		and uses a higher water level than other cycles.
washable rugs		Tap Cold
Sturdy fabrics, colorfast	Heavy Duty	Hot	High	Provides maximum wash time and action for tough stains
items, towels, jeans		Warm		and soils. Use this cycle for heavily soiled or sturdy items.
		Cool		Water-level sensing process may take longer for some items
		Cold		than for others because they will absorb more water than
		Tap Cold		other fabric types.
Casual and mixed	Deep	Hot	High	Provides additional water and alternating wash action for
loads, jeans, towels,	Water	Warm		heavily soiled mixed loads. Water-level sensing process
sturdy fabrics	Wash	Cool		may take longer for some items than for others because
		Cold		they will absorb more water than other fabric types.
		Tap Cold
Cottons, linens, and	Normal	Hot	High	Use this cycle for normally soiled cottons and mixed fabric
mixed item loads		Warm		loads.
		Cool
		Cold
		Tap Cold
Bright or darkly colored	Cold Wash	Cold	High	Cold water with an additional wash action gently lifts
cottons, linens, casual				stains while caring for fabrics. Settings may be adjusted
and mixed loads				as desired, but must use only cold water settings.
No-iron fabrics,	Casual	Hot	Low	Use this cycle to wash loads of no-iron fabrics such as sport
cottons, perm press,		Warm		shirts, blouses, casual business clothes, permanent press,
synthetics		Cool		and blends.
		Cold
		Tap Cold
Machine-wash silks,	Delicate	Hot	Low	Use this cycle to wash lightly soiled items indicating
hand-wash fabrics		Warm		“Machine Washable Silks” or “Gentle” cycle on the care
		Cool		label. Place small items in mesh garment bags before
		Cold		washing. This cycle uses a higher, preset water level.
		Tap Cold
Small loads, cottons,	Quick	Hot	High	Use this cycle to wash small, lightly soiled loads of 2-3
polyester, perm press	Wash	Warm		items that are needed in a hurry.
		Cool
		Cold
		Tap Cold
Heavily soiled fabrics	Soak	Hot	No Spin	Use this cycle to soak small spots of set in stains on fabrics.
		Warm		The washer will use intermittent agitation and soaking. After
		Cool		time has expired, water will drain, but the washer will not
		Cold		spin. Cycle is complete.
		Tap Cold
Hand-washed items or	Drain &	N/A	High	This cycle uses a spin to shorten drying times for heavy
dripping wet items	Spin			fabrics or special-care items washed by hand. Use this
				cycle to drain washer after cancelling a cycle or completing
				a cycle after a power failure.
Swimsuits and items	Rinse &	Cold rinse only	High	Combines a rinse and high speed spin for loads requiring
requiring rinsing without	Spin			an additional rinse cycle or to complete a load after power
detergent				interruption. Also use for loads that require rinsing only.
No clothes in washer	Clean	Hot	Low	Use this cycle every 30 washes to keep the inside of your
	Washer	Warm		washer fresh and clean. This cycle uses a higher water level.
	with	Cool		Use with affresh® Washer Cleaner tablet or liquid chlorine
	affresh®	Cold		bleach to thoroughly clean the inside of your washer. This
		Tap Cold		cycle should not be interrupted. See “Washer Care.”
				IMPORTANT: Do not place garments or other items in the
				washer during the Clean Washer with affresh® cycle. Use
				this cycle with an empty wash tub.

*All rinses are cold.

**Spin speed is integrated into the cycle and can not be selected.

Using Your Washer

WARNING

1. Sort and prepare your laundry

•Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry items if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

•Use mesh item bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your items.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, •re, or electrical shock.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

5. Select cycle

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser, if desired

Liquid

Chlorine Bleach

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Turn cycle knob to choose your wash cycle.

6. Select SOIL LEVEL

Once you select a cycle, select the soil level by turning the Soil Level knob to the desired setting.

7. Select WASH TEMP										9. Press START/Pause
										to begin wash cycle
										to begin wash cycle

Once you select a cycle, select the wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your items.

	Wash Temp	Suggested Fabrics

	Hot
	Some cold water is added to save	Whites and pastels
	energy. This will be cooler than	Durable items
	your hot water heater setting.	Heavy soils
		Heavy soils
	Warm
	Some cold water will be added, so	Bright colors
	this will be cooler than what your	Moderate to light soils
	previous washer provided.	Moderate to light soils
	previous washer provided.

	Cool
	Warm water is added to assist in	Colors that bleed
	soil removal and to help dissolve	or fade
	detergents. Cool is slightly warmer	Light soils
	than cold.

	Cold
	Warm water may be added to	Dark colors that
	assist in soil removal and to help	bleed or fade
	dissolve detergents.	Light soils
		Light soils

	Tap Cold
	This is the temperature from your	Dark colors that
	faucet.	bleed or fade
		Light soils

8. Select cycle options, if desired

If you would like to add an extra rinse or presoak period to any cycle, turn the knob to desired setting.

Press the START/Pause button to start the wash cycle. When the cycle has finished, the DONE indicator will light. Promptly remove items after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Adding garment(s)

During the Fill/Sensing phase, open the lid and add 1 or 2 missed garments. Then close lid and press START/Pause to restart the cycle. If you need to open the lid to add a garment after this point, you must press START/Pause and wait for the lid to unlock. This may take several minutes if the load was spinning at a high speed. You may hear a winding sound as the basket slows down. Then add garment, close lid, and press START/Pause again to resume the cycle.

NOTES:

■■ Washer will fill with the lid open.

■■ If your washer does not have a soak option, then pause your washer to soak. When you are done soaking then press Start/Pause button to bring washer out of Pause.

IMPORTANT: If lid is left open for more than 10 minutes, the water will pump out automatically.

10. Add fabric softener, if desired

During the final rinse, wait until the washer has completed filling, press the START/Pause button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause button again to start the washer. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1.Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles,

whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner

or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1.affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a.Open the washer lid and remove any clothing or items.

b.Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.

c.Do not place an affresh® Washer Cleaner tablet in the detergent dispenser.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Close the washer lid.

f.Select the CLEAN WASHER cycle.

g.Press the START/Pause button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2.Chlorine Bleach Procedure (Alternative):

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the CLEAN WASHER cycle.

f.Press the START/Pause button to begin the cycle. The Clean Washer Cycle Operation is described below.

from washer.

Description of Clean Washer Cycle Operation:

1.This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2.During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3.Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, •re, or electrical shock.

2.Plug in washer or reconnect power.

3.Run washer through BULKY ITEMS/SHEETS cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

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