Whirlpool WRL767SIAM User Manual

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING or

REFRIGERATOR

USER INSTRUCTIONS

W10439277B

PROBLEM SOLVER, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number, located on the inside wall of the refrigerator compartment.

Table of Content s

REFRIGERATOR SAFETY.....................................................................2

Proper Disposal of Your Old Refrigerator...........................................3

INSTALLATION INSTRUCTIONS .........................................................3

Unpack the Refrigerator......................................................................3

Door Removal, Leveling and Alignment .............................................4

Handle Installation and Removal........................................................6

Location Requirements.......................................................................7

Electrical Requirements......................................................................7

Water Supply Requirements...............................................................8

Connect Water Supply........................................................................8

Install Air Filter...................................................................................10

REFRIGERATOR USE .........................................................................11

Using the Controls ............................................................................11

Convertible Drawer Temperature Control ........................................12

Crisper Humidity Control ..................................................................12

Chilled Door Bin ................................................................................12

Water and Ice Dispensers.................................................................12

Ice Maker and Storage Bin ...............................................................14

Water Filtration System.....................................................................14

SMART REFRIGERATOR FEATURES...............................................15

Getting the Most from Your Smart Refrigerator...............................15

Using Smart Grid .............................................................................. 15

Using Smart Features....................................................................... 15

REFRIGERATOR CARE ...................................................................... 16

Cleaning ............................................................................................ 16

Lights................................................................................................. 16

Vacation and Moving Care ...............................................................16

PROBLEM SOLVER ............................................................................17

ACCESSORIES ....................................................................................21

WATER FILTER CERTIFICATIONS.................................................... 21

PERFORMANCE DATA SHEET..........................................................22

WARRANTY ......................................................................................... 23

REFRIGERATOR SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

■ Do not hit the refrigerator glass doors (on some models).

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

Proper Disposal of

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Your Old Refrigerator

IMPORTANT: Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off t he d oo rs.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

Remove packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

Door Removal, Leveling and Alignment

WARNING

Electrical Shock Hazard

Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

Water Dispenser Tubing Connection

A. Face of Fitting

Base Grille

Wiring Connection

Bottom Hinges

(Left and Right)

D. Wiring Clip

B. Routing Plate

C. Electrical Housing

A. P-clamp

F. Wiring Plugs

E. Grommets

Door Removal

DCBA

Top Left Hinge

A. Do Not Remove Screws.

AAA

A. Do Not Remove Screws.

Top Right Hinge

Leveling

A. Bottom Hinge B. Leveler Bracket C. Leveling Foot

Door Alignment (Bottom Right Hinge)

A. Alignment Screw

Lower

Raise

Raise Lower

Doors must be

open to 90˚

Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference. NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the

refrigerator and freezer doors. If door removal is necessary, see the instructions below. IMPORTANT: Before you begin, turn the refrigerator control OFF or turn cooling off. Unplug refrigerator or disconnect power. Remove

food, the ice storage bin (on some models), and any adjustable door or utility bins from doors.

TOOLS NEEDED:

Bubble level, Phillips screwdriver, ³⁄₁₆" hex key, ¹⁄₄" hex-head socket wrench, ¹⁄₄" and ⁵⁄₁₆" open-ended wrenches or adjustable wrench, internal star drive or ³⁄₈" hex-head socket wrench

Remove the Doors

WARNING

Electrical Shock Hazard Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

WARNING

Excessive Weight Hazard Use two or more people to lift the freezer door. Failure to do so can result in back or other injury.

WARNING

Excessive Weight Hazard Use two or more people to lift the freezer door. Failure to do so can result in back or other injury.

1. Unplug refrigerator or disconnect power.

2. Open both doors to 90°. Remove the base grille by removing

the two screws, then pulling out on the outside corners. See Graphic 1.

NOTE: The doors must only be opened to 90°. If they are opened all the way, the base grille will not come off.

IMPORTANT: The Smart Grid antenna housing is mounted on the metal frame behind the base grille. Do not remove, open, crush, pull, kick or step on the antenna housing. Doing so can damage the antenna.

A. Antenna housing B. Metal frame

3. Disconnect the water tubing, located behind the base grille on

the freezer door side. The dispenser tubing runs through the door hinge, and must be disconnected in order to remove the door. See Graphic 2.

■ Press the colored outer ring against the face of fitting and

pull the water tubing free. NOTE: Keep the water tubing connector attached to the

tube that runs underneath the freezer. The door cannot be removed if the connector is still attached to the tube that runs through the door hinge.

4. Disconnect the wiring, located behind the base grille on the

freezer door side. See Graphic 3.

■ Remove the P-clamp using a ¹⁄₄" hex-head socket wrench.

Remove the small wiring bundle from the P-clamp.

■ Remove the wiring clip using a ¹⁄₄" hex-head socket

wrench.

■ Pull the electrical housing out from under the refrigerator.

Disconnect the wiring plugs from the housing.

■ Gently pull the large wiring bundle (with two white plugs)

5. Close both doors and keep them closed until you are ready to

lift them free from the cabinet.

6. Use a ³⁄₁₆" hex key to remove the top left hinge screws as

shown. See Graphic 4. IMPORTANT: Do not remove either screw A.

through the routing plate.

7. Lift freezer door straight up off bottom hinge. See Graphic 5.

The water tubing and wiring remain attached to the freezer door and pull through the bottom left hinge.

NOTE: This may require two people - one to lift the door and another to feed the water tubing and wiring through the hinge. Be sure the hole in the hinge is clear of obstructions, then gently pull one water tube through the hinge. (Avoid kinking the tube.) Next, gently pull the other water tube through the hinge, again avoiding kinks. Finally, gently pull the wiring bundle (including the grommet and wiring plugs) through the hinge.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door, water tubing and wiring.

8. Use a ³⁄₁₆" hex key to remove the top right hinge screws as

shown. See Graphic 6.

IMPORTANT: Do not remove either screw A.

9. Lift the refrigerator door straight up off bottom hinge. IMPORTANT: Rest the door on its side on a soft, clean

surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door.

10. It may not be necessary to remove the bottom hinges to move the refrigerator through a doorway. Both bottom hinges have similar construction.

■ If necessary, use an internal star drive or a ³⁄₈" hex-head

socket wrench to remove the bottom hinges. See Graphic 7.

IMPORTANT: The leveler brackets are mounted behind the hinges. If you remove the hinges, make sure that the leveler brackets are replaced when reinstalling the hinges.

Replace the Doors and Hinges

1. Replace both bottom hinges, if removed. Make sure that the

leveler brackets are assembled behind the hinges. Tighten screws.

IMPORTANT: When the screws are tightened properly, there should not be any gaps between the refrigerator, leveler bracket and hinge.

NOTE: There are two wiring bundles that run underneath the freezer - a large bundle with a large grommet and two white plugs at the end, and a small bundle with a small grommet and one yellow plug at the end.

2. Before replacing the freezer door on the bottom left hinge, feed the small wiring bundle through the hinge. Assistance may be needed.

IMPORTANT: Do not feed the large wiring bundle through the

hinge. This bundle is intended to run directly from the door to the connections beneath the freezer. Forcing the large bundle through the hinge may damage the door and/or the wiring, and will keep the door from closing properly.

3. Feed both water tubes through the bottom left hinge, then

replace the freezer door on the hinge. Assistance may be needed.

NOTE: Provide additional support for the doors while the top hinges are being replaced. Do not depend on the door magnets to hold the doors in place while you are working.

4. Align and replace the top left hinge as shown. See Graphic 4.

Tighten screws.

5. Reconnect water tubing and wiring. IMPORTANT: Do not intertwine the water tubing and wiring

bundles when reconnecting them.

■ Push the larger ⁵⁄₁₆" (7.94 mm) water tube into the blue

fitting until it stops, then push the smaller ¹⁄₄" (6.35 mm) water tube into the green fitting until it stops. See Graphic 2.

■ Reinstall the P-clamp around the small wiring bundle (with

one yellow plug), then replace the P-clamp on the top screw hole of the routing plate. See Graphic 3.

■ Gently route the large wiring bundle (with two white plugs)

through the hole in the routing plate, so that the wiring runs behind the right side of the routing plate. See Graphic 3.

NOTE: The large wiring bundle should always remain below the small wiring bundle.

■ Reconnect the wiring plugs to the electrical housing, then

push the housing back under the refrigerator. Align the left hole in the front lip of the housing with the right hole in the refrigerator's base crossbar. See Graphic 3.

■ Reinstall the wiring clip over the grommets. First install the

smaller grommet into the top of the clip, then install the larger grommet into the bottom of the clip (closest to the screw hole). See Graphic 3.

■ Align the clip's screw hole with the left hole in the electrical

housing and the right hole in the crossbar, and screw in the clip using a single screw. Tighten screw. See Graphic 3.

IMPORTANT: Once connected, the wiring bundles should not be taut. Some flexibility is needed to allow the freezer door to open properly.

6. Replace the refrigerator door by lifting the door onto the bottom right hinge.

7. Align and replace the top right hinge as shown. See Graphic 6. Tighten screws.

8. Replace the ice storage bin (on some models) and any adjustable door or utility bins.

9. Plug refrigerator into a grounded 3 prong outlet.

4. Open both doors again and check that they close as easily as

you like. If not, tilt the refrigerator slightly more to the rear by turning the leveling feet to the left. It may take several more turns, and you should turn both leveling feet the same amount.

5. Use a bubble level to check the leveling of the refrigerator. NOTE: Whenever you need to move the refrigerator, turn the

leveling feet to the right until they are no longer touching the ground. This will allow the refrigerator to roll more easily.

Door Alignment

A refrigerator that is not level from side-to-side may appear to have doors that are not properly aligned. If the doors appear this way, use the instructions in the previous section to check the leveling.

The doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. If the doors are still not aligned after checking the leveling and loading the refrigerator with food, follow the steps below to adjust the door alignment.

1. If necessary, open both doors to 90° and remove the base

grille. See Graphic 1.

2. Locate the alignment screw on the bottom hinge of the

refrigerator door. See Graphic 9.

3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw.

To raise the refrigerator door, turn the screw to the right. To lower the door, turn the screw to the left.

4. Check that the doors are even at the top. If necessary,

continue to turn the alignment screw until the doors are aligned.

5. Open both doors to 90°. Replace the base grille. See

Graphic 1.

Handle Installation and Removal

PARTS INCLUDED: Door handles (2), ¹⁄₈" hex key, spare

setscrew(s)

To Install the Handles:

NOTE: The handle mounting setscrews are preinstalled in the

handle.

1. Remove the handles, which are packed inside the refrigerator. NOTE: To avoid scratching the finish, place the handles on a

towel or other soft surface.

2. Open the freezer door. On the refrigerator door, place the handle on the shoulder screws with the setscrews facing the freezer.

Leveling and Door Closing

Your refrigerator has two adjustable front feet — one on the right and one on the left. In most cases, the refrigerator should be steady when both feet are touching the floor. If your refrigerator seems unsteady or if you want the doors to close more easily, adjust the refrigerator's tilt using the instructions below:

1. Move the refrigerator into its final location. If necessary, open

both doors to 90° and remove the base grille. See Graphic 1.

2. The two leveling feet are located on the brackets on each side

of the product. See Graphic 8.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to make adjustments.

3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the

leveling feet. Turn the leveling foot to the left to raise that side of the product, or turn it to the right to lower that side of the

3. Firmly push the handle toward the door until the handle base is flush against the door.

A. Shoulder screws B. Setscrews inside the handle

product.

4. While holding the handle, insert the short end of the hex key

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

2" (1.27 cm)

2" (5.08 cm)

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

5. Using a clockwise motion, tighten the setscrew until it begins

to contact the shoulder screw.

6. Repeat steps 4 and 5 to begin fastening the lower setscrew.

7. Once both setscrews have been partially tightened as outlined

in the previous steps, fully tighten both the upper and lower setscrews.

IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.

8. Open the refrigerator door and close the freezer door. Repeat

steps 2 through 7 to install the other handle onto the freezer door with the setscrews facing the refrigerator.

9. Save the hex key and all instructions.

To Remove the Handles:

1. While holding the handle, insert the short end of the hex key

into the lower setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

2. Using a counterclockwise motion, loosen the setscrew a

quarter-turn at a time.

3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the

handle away from the door.

4. If necessary, use a Phillips screwdriver to remove the shoulder

screws from the door.

NOTES:

■ This refrigerator is intended for use in a location where the

temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

■ Normal minimum cabinet cut-out width required for product

installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Electrical Requirements

Location Requirements

IMPORTANT: This refrigerator is designed for indoor household

use only. To ensure proper ventilation for your refrigerator, allow for ¹⁄₂"

(1.27 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, turn cooling off or turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn cooling on or reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

Water Supply Requirements

B CA

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two

adjustable wrenches

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

■ If your refrigerator has a water dispenser: After installation is

complete, use the water dispenser to check the water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of

water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of

water, the water pressure to the refrigerator is lower than recommended. See “Problem Solver” for suggestions.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System” in the User Instructions, User Guide, or Use & Care Guide.

If you have questions about your water pressure, call a licensed, qualified plumber.

■ ¹⁄₄" Nut driver

■ ¹⁄₄" Drill bit

■ Cordless drill

Connect Water Supply

Read all directions before you begin.

IMPORTANT:

■ Plumbing shall be installed in accordance with the

International Plumbing Code and any local codes and ordinances.

■ Use copper tubing or Whirlpool supply line, Part Number

8212547RP, and check for leaks.

■ Install tubing only in areas where temperatures will remain

above freezing.

TOOLS NEEDED:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches

■ ¹⁄₄" nut driver

Connect to Water Line

IMPORTANT: If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

Style 1 (Recommended)

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Use a quarter-turn shutoff valve or the equivalent, served by a

¹⁄₂" copper household supply line. NOTE: To allow sufficient water flow to the refrigerator, a

minimum ¹⁄₂" size copper household supply line is recommended.

A. Bulb B. Nut

4. Now you are ready to connect the copper tubing to the shutoff

valve. Use ¹⁄₄" (6.35 mm) OD soft copper tubing to connect the shutoff valve and the refrigerator.

■ Ensure that you have the proper length needed for the job.

Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto

copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

A B

C. Copper tubing (to refrigerator) D. Household supply line (½" minimum)

A. Compression sleeve B. Compression nut

C. Copper tubing

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