THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your
refrigerator at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the
refrigerator compartment.
Model Number___________________________________________ Serial Number____________________________________________
Para obtener acceso a “Instrucciones para el usuario del refrigerador” en español, o para obtener información adicional acerca de su
producto, visite: www.whirlpool.com.
Necesitará su número de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
WARNING:
■ Plug into a grounded (earthed) outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
Do not store or use petrol, flammable liquids or gas in the
■
vicinity of this or other electrical appliances. The fumes can
cause fires or explosions.
■ Do not store explosive substances such as aerosol cans
with a flammable propellant in this refrigerator.
■ Do not use or place electrical devices inside the refrigerator
compartments if they are not of the type expressly
authorized by the manufacture.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ A qualified service technician must install the water line and
ice maker. See installation instruction supplied with
ice maker kit IC13B for complete details.
Connect to a potable water supply only.
■
■ Use a sturdy glass when dispensing ice (on some models).
■ This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
■ Children should be supervised to ensure that they do not
play with the appliance.
■ To avoid the risk of children becoming trapped and
suffocating, do not allow them to play or hide inside the
refrigerator.
■ If the power supply cord is damaged, it must be replaced by
the manufacturer or its service agent or a similarly qualified
person.
2
Proper Disposal of Your Old
Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
–even if they will sit for “just a few days.” If you are getting rid
of your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION
INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your ngers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the oor with
cardboard or hardboard to avoid oor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as oor
damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
3
Location Requirements
Electrical Requirements
WARNING
Explosion Hazard
Keep ammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or re.
IMPORTANT: This appliances is intended to be used in
household and similar applications such as:
■ Staff kitchen areas in shops, ofce and other working
environments,
■ Farm houses and by clients in hotels, motels and other
residential type environments,
■ Bed and breakfast type environments,
■ Catering and similar non-retail applications.
To ensure proper ventilation for your refrigerator, allow for 1/2"
(1.25 cm) of space on each side and at the top. Allow for 1"
(2.54 cm) of space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a xed wall,
leave 33/4" (9.5 cm) minimum space between the refrigerator and
wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection.
If the supply cord is damaged, it must be replaced by the
manufacturer or its service agent or a similarly qualied person.
Do not use a cord that shows cracks or abrasion damage along
its length or at either the plug or connector end.
Recommended Grounding Method
A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch. Do
not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn Cooling OFF, and then disconnect the
refrigerator from the electrical source. When you have nished,
reconnect the refrigerator to the electrical source and turn Cooling
ON. See “Using the Controls.”
¹⁄₂" (1.25 cm)
3³⁄₄" (9.5 cm)
4
Water Supply Requirements
F
G
A
B
C
D
E
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
■ Flat-blade screwdriver■ 1/4" Nut driver
■ 7/16" and 1/2" Open-end or
two adjustable wrenches
IMPORTANT:
■ Connect to potable water supply only.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
■ All installations must meet local plumbing code requirements.
■ Do not use a piercing-type or 3/16" (4.76 mm) saddle valve
which reduces water ow and clogs more easily.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
■ For models with water lters, the disposable water lter
should be replaced at least every 6 months.
Water Pressure
A cold water supply with water pressure of between 35 and 120
psi (241 and 827 kPa) is required to operate the water dispenser
and ice maker. If you have questions about your water pressure,
call a licensed, qualied plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of
a reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 35 and 120 psi (241 and 827
kPa).
If a reverse osmosis water ltration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy usage.
■ If your refrigerator has a water lter, it may further reduce
the water pressure when used in conjunction with a reverse
osmosis system. Remove the water lter. See “Water Filtration
System.”
If you have questions about your water pressure, call a licensed,
qualied plumber
■ 1/4" Drill bit
■ Cordless drill
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ The gray water tubing on the back of the refrigerator (which
is used to connect to the household water line) is a PEX
(cross-linked polyethylene) tube. Copper and PEX tubing
connections from the household water line to the refrigerator
are acceptable and will help avoid off-taste or odor in your ice
or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend the
following Whirlpool Part Numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX),
8212547RP (5 ft [1.52 m] PEX), or
W10267701RP (25 ft [7.62 m] PEX).
■ Install tubing only in areas where temperatures will remain
above freezing.
■ If you turn on the refrigerator before the water line is
connected, turn off the ice maker to avoid excessive noise or
damage to the water valve.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Find a 1/2" to 1¹⁄4" (12.7 mm to 31.8 mm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but the following procedure
must be followed: Drill on the top side of the pipe, not the
bottom. This will help keep water away from the drill. This
also keeps normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure
from the connection on the lower right rear of the refrigerator
to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use
1/4" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure
both ends of copper tubing are cut square.
5. Using a cordless drill, drill a 1/4" hole in the cold water pipe
you have selected.
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
E. Compression sleeve
F. Shutoff valve
G. Packing nut
5
6. Fasten the shutoff valve to the cold water pipe with the pipe
B
A
C
D
clamp. Be sure the outlet end is solidly in the 1/4" drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws slowly
and evenly so the washer makes a watertight seal. Do not
overtighten.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten or
you may crush the copper tubing.
8. Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe.
Connect to Refrigerator
1. Remove plastic cap from water valve inlet port. Attach the
copper tube to the valve inlet using a compression nut
and sleeve as shown. Tighten the compression nut. Do not
overtighten. Conrm copper tubing is secure by pulling on the
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to the
refrigerator cabinet with a “P” clamp.
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the rst batch of ice.
Discard the rst three batches of ice produced. Allow 3 days
to completely ll the ice container.
Refrigerator Doors and Drawer
All graphics referenced in the following instructions are included
later in this section after “Final Steps.”
TOOLS NEEDED: 5/16", 3/8", 1/4" hex head socket wrench, #2
Phillips screwdriver, and a at-blade screwdriver.
IMPORTANT:
■ Your refrigerator may have a standard reversible refrigerator
door with either a freezer door or freezer drawer or French
doors. Follow the instructions specic to the door style of
your model.
■ All graphics referenced in the following instructions are
included later in this section after “Final Steps.” The graphics
A. Copper tubing
B. “P” clamp
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
C. Compression nut
D. Compression sleeve
shown for the standard door are for a right-hand swing
refrigerator (hinges factory installed on the right).
■ If you only want to remove and replace the doors, see
“Remove Door(s) and Hinges” and “Replace Door(s) and
Hinges.”
■ Before you begin, turn the refrigerator control off and remove
food and adjustable door or utility bins from the doors.
Remove and Replace Handles
■ Using a 3/32" or 1⁄8" hex key, loosen the two setscrews
located on the side of each handle. Pull the handle straight
out from the door. Make sure you keep the screws for
reattaching the handles. See Style 1 Handle, graphic 1.
■ To replace the handles, reverse the directions.
6
Remove Doors and Hinges
IMPORTANT: Remove food and any adjustable door or utility bins
from doors.
4. Reconnect the wiring plug on top of the left-hand side
refrigerator door.
5. Reconnect the water line by pulling back the locking collar
ring while rmly pushing the water line into the connector.
6. Check for leaks. Replace the top hinge covers.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1. Unplug refrigerator or disconnect power.
2. Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Starting with the right-hand side door, remove the parts
for the top hinge as shown in Top Hinges graphic. Lift the
refrigerator door from the bottom hinge pin.
4. Remove top hinge cover from left side refrigerator door.
5. Disconnect the wiring plug located on top of the hinge by
wedging a at-blade screwdriver or your ngernail between
the two sections. See Connections graphic.
6. Disconnect the water line by pulling back on the locking collar
while pulling the water line out of the water line connector.
See Connections graphic.
7. Remove the parts for the top hinge as shown in Top Hinges
graphic. Lift the left-hand side door from the bottom hinge
pin.
8. Remove the base grille. Grasp the grille rmly and pull it
toward you.
Remove and Replace Freezer Drawer
IMPORTANT: Two people may be required to remove and replace
the freezer drawer. Graphics are included later in this section.
Remove Drawer Front
1. Open the freezer drawer to full extension.
2. Loosen the four screws attaching the drawer glides to the
drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in
the drawer front.
3. Lift drawer front upward and off the screws. See Drawer Front
Removal graphic.
Replace Drawer Front
1. Slide the drawer glides out of the freezer compartment. Insert
the screws in the top of the drawer front into the slots in the
drawer brackets. See Drawer Front Replacement graphic.
2. Pull the drawer brackets toward you to position the two
screws in the bottom of the drawer front into the brackets.
See Drawer Front Replacement graphic.
3. Completely tighten the four screws.
Final Steps
1. Replace the base grille.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
9. Using a 3/8" hex wrench, remove the leveling leg brackets
from the bottom of the cabinet. Keep screws for later use.
Replace Doors and Hinges
1. Assemble the parts for the top hinge as shown in Top Hinges
graphic. Do not tighten the screws completely.
2. Replace the parts for the bottom hinge as shown in Bottom
Hinge graphic. Tighten screws. Replace the refrigerator door.
NOTE: Provide additional support for the refrigerator door
while the hinges are being moved. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Align the door so that the bottom of the refrigerator door
aligns evenly with the top of the freezer drawer. Tighten all
screws.
2. Plug into a grounded 3 prong outlet.
3. Return all removable parts to doors and drawer and food to
refrigerator and freezer.
7
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Door Removal and Replacement
Top Hinges
A
B
C
D
A. Hinge Cover Screw
B. Top Hinge Cover
C. 5/16" Hex Head Hinge Screws
D. Top Hinge
Bottom Hinges
A. Hinge Pin Cover
B. Bottom Hinge
C. Hinge Screws
Connections
1
Handles
A
A. 3/32" Setscrew
A
B
C
A
B
A. Wiring Plug
B. Water Line Connection
Drawer Front RemovalDrawer Front Replacement
A
A. Loosen 4 Drawer Bracket Screws
Handles
A. 3/32" Setscrew
2
A
8
Adjust the Doors
A
B
IMPORTANT:
■ Your refrigerator has two adjustable, front leveling screws –
one on each side of the refrigerator base. If your refrigerator
seems unsteady or you want the door to close easier, use the
instructions below.
■ Before moving the refrigerator, raise the leveling screws so the
front rollers are touching the oor.
1. Remove the two screws fastening the base grille to the
cabinet, and set the screws aside. Grasp the grille and pull it
toward you.
2. Raise or lower the cabinet.
Using a 1/4" hex driver, turn the leveling screw on each side
to raise or lower that side of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws. This
makes it easier to turn the screws. It may take several turns of
the leveling screw to adjust the tilt of the refrigerator.
■ To raise, turn the leveling screw clockwise.
■ To lower, turn the leveling screw counterclockwise.
¹⁄₄"
REFRIGERATOR USE
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be
opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
■ When the left-hand refrigerator door is opened, the hinged
seal automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
A
A. Hinged seal
Using the Controls
The refrigerator and freezer controls are located on the dispenser
panel.
IMPORTANT: The display screen on the dispenser control
panel will turn off automatically and enter “sleep” mode when
the control buttons and dispenser levers have not been used
for 2 minutes or more. While in “sleep” mode, the rst press of
a control button will only reactivate the display screen, without
changing any settings. After reactivation, changes to any settings
can then be made. If no changes are made within 2 minutes, the
display will re-enter “sleep” mode.
■ Touch any control button on the dispenser panel to activate
the display screen. The home screen will appear as shown.
A. Leveling screw
B. Front roller
3. Open the door again to make sure that it closes as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning both leveling screws clockwise. It may take several
more turns, and you should turn both screws the same
amount.
4. Replace the base grille.
9
Adjusting the Controls
A
For your convenience, your refrigerator and freezer controls
are preset at the factory. When you rst install your refrigerator,
make sure that the controls are still set to the “mid-settings.” The
factory recommended set points are 38°F (3°C) for the refrigerator
and 0°F (-18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the set points to a colder than
recommended setting will not cool the compartments any
faster.
■ If the temperature is too warm or too cold in the refrigerator
or freezer, rst check the air vents to be sure they are not
blocked before adjusting the controls.
■ The preset temperatures should be correct for normal
household usage. The controls are set correctly when milk or
juice is as cold as you like and when ice cream is rm.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
To view and adjust the set points, press and hold the TEMP
button for 3 seconds. When adjust mode is activated, adjusting
information will appear on the display screen.
When adjusting temperature set points, use the following chart as
a guide.
CONDITION: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold REFRIGERATOR Setting 1°
higher
REFRIGERATOR too warm REFRIGERATOR Setting 1°
lower
FREEZER too cold FREEZER Setting 1° higher
FREEZER too warm /
FREEZER Setting 1° lower
Too little ice
The set point range for the refrigerator is 33°F to 45°F (0°C to
7°C). The set point range for the freezer is -5°F to 5°F (-21°C to
-15°C).
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is turned
off.
■ To turn cooling off, press and hold the LOCK and FILTER
buttons at the same time for 3 seconds. When cooling is off,
“COOLING OFF” will appear on the display screen.
IMPORTANT: To avoid unintentionally locking the dispenser
or changing other settings, be sure to press both buttons at
exactly the same time.
NOTE: To view Celsius temperatures, press the LIGHT button
when Adjust mode is activated. To return the display setting to
Fahrenheit, press LIGHT again.
■ When Adjust mode is activated, the display screen shows the
refrigerator set point and “FRIDGE” appears.
■ Press LOCK to raise the set point, or press FAST COOL to
lower the set point.
■ When you have nished viewing (and adjusting if desired) the
refrigerator set point, press TEMP to change the display to
show the freezer set point. When the zone has been changed,
“FREEZER” appears on the display screen.
■ Press LOCK to raise the set point, or press FAST COOL to
lower the set point.
■ When you have nished viewing (and adjusting if desired) both
the refrigerator and freezer set points, press FILTER to save
the settings.
NOTE: To exit without saving changes, press ICE TYPE at
any time while in Adjust mode or allow about 60 seconds of
inactivity and adjust mode will turn off automatically.
A. Press LOCK and FILTER RESET at the same time.
■ Press and hold LOCK and FILTER for 3 seconds again to turn
cooling back on.
Additional Features
Fast Cool
The Fast Cool feature assists with periods of high refrigerator use,
full grocery loads, or temporarily warm room temperatures.
■ Press FAST COOL to set the freezer and refrigerator to the
lowest temperature setting. When the feature is on, the Fast
Cool icon will appear on the dispenser display screen. The
Fast Cool feature will remain on for 24 hours unless manually
turned off.
■ To manually turn off the Fast Cool feature, press FAST COOL
again or adjust the refrigerator temperature set point. The Fast
Cool icon will disappear when the feature is OFF.
NOTE: Setting the freezer to a colder temperature may make
some foods, such as ice cream, harder.
10
Door Ajar Alarm
A
The Door Ajar Alarm feature sounds an alarm when the
refrigerator or freezer door is open for 5 minutes and the product
cooling is turned on. The alarm will repeat every 2 minutes. Close
both doors to turn it off. The feature then resets and will reactivate
when either door is left open again for 5 minutes.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
2. Push the ice bin in until resistance is felt. Raise the front
slightly and push the ice bin in until an audible “click” is heard.
A. Auger driver
Water Filter Status Light and Filter Reset
The lter reset control allows you to restart the water lter status
tracking feature each time you replace the water lter. See “Water
Filtration System.”
■ Press and hold FILTER RESET for 3 seconds or until the
“Replace Filter” light turns off.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed
crisper. Depending on your model, adjust the control to any
setting between FRUIT and VEGETABLES or LOW and HIGH.
FRUIT/LOW (open) for best storage of fruits and vegetables with
skins.
VEGETABLES/HIGH (closed) for best storage of fresh, leafy
vegetables.
Ice Maker and Ice Storage Bin
IMPORTANT:
■ Flush the water system before turning on the ice maker. See
“Water and Ice Dispensers.”
■ The ice maker and storage bin are located in the upper left-
hand side of the refrigerator compartment.
Turning the Ice Maker On/Off
The ice maker has an automatic shutoff. When the ice maker
is ON, sensors will automatically stop ice production when the
storage bin is full. The ice maker will remain set to ON, and ice
production will resume when the bin is no longer full.
To manually turn off the ice maker, press TEMP and FAST COOL
at the same time and hold for 3 seconds until the “Ice Maker
Off” icon lights up. When the ice maker is set to OFF, it will stop
producing ice.
Pressing and holding TEMP and FAST COOL again for 3 seconds
turns on the ice maker and the “Ice Maker Off” icon disappears.
Removing and Replacing Ice Storage Bin
To Remove the Ice Storage Bin:
1. Hold the base of the storage bin and press the release button.
2. Pull out the storage bin.
To Replace the Ice Storage Bin:
IMPORTANT: It may be necessary to turn the auger driver, behind
the ice bin, counterclockwise to properly align the ice bin with
the auger driver. The ice storage bin must be locked in place for
proper ice dispensing.
1. Slide the ice bin into the guide rails located on either side of
the enclosure.
Ice Production Rate
■ Allow 24 hours to produce the rst batch of ice. Discard the
rst three batches of ice produced.
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period.
■ To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Controls.” Wait 24 hours
between adjustments.
NOTE: Setting the freezer to a colder temperature may make
some foods, such as ice cream, harder.
Remember
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead
to poor quality ice. If a softened water supply cannot be
avoided, make sure the water softener is operating properly
and is well maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice bin and dispenser mechanism.
■ Do not store anything in the ice storage bin.
Water and Ice Dispensers
IMPORTANT: After connecting the refrigerator to a water source
or replacing the water lter, ush the water system. Use a sturdy
container to depress and hold the water dispenser lever for
5 seconds, then release it for 5 seconds. Repeat until water
begins to ow. Once water begins to ow, continue depressing
and releasing the dispenser lever (5 seconds on, 5 seconds off)
until a total of 4 gal. (15 L) has been dispensed. This will ush
air from the lter and water dispensing system, and prepare the
water lter for use. Additional ushing may be required in some
households. As air is cleared from the system, water may spurt
out of the dispenser.
NOTES:
■ The dispensing system will not operate when the refrigerator
door is open.
■ Allow 24 hours for the refrigerator to cool down and chill
water.
■ Allow 24 hours to produce the rst batch of ice. Discard the
rst three batches of ice produced.
■ The display screen on the dispenser control panel will turn
off automatically and enter “sleep” mode when the control
buttons and dispenser levers have not been used for 2
minutes or more. While in “sleep” mode, the rst press of a
control button will only reactivate the display screen without
changing any settings. After reactivation, changes to any
settings can then be made. If no changes are made within 2
minutes, the display will re-enter “sleep” mode.
11
The Water Dispenser
CRUSHEDCUBED
LOCKEDUNLOCKED
IMPORTANT: Dispense enough water every week to maintain a
fresh supply.
To Dispense Water :
1. Press a sturdy glass against the water dispenser lever.
2. Remove the glass to stop dispensing.
ONDIM
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer when
the dispenser lever is pressed. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
Your ice maker can produce both crushed and cubed ice. Before
dispensing ice, select which type of ice you prefer by pressing the
ICE TYPE button.
The display screen indicates which type of ice is selected.
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal and pieces of ice may vary in size.
When changing from crushed to cubed, a few ounces of crushed
ice will be dispensed along with the rst cubes.
To Dispense Ice:
1. Make sure the desired type of ice is selected. To switch
between cubed and crushed, press ICE TYPE.
WARNING
ON: Press LIGHT to turn the dispenser light on.
DIM: Press LIGHT a second time to select DIM mode. The
dispenser light will remain ON, but at a lower intensity.
OFF: Press LIGHT a third time to turn the dispenser light off.
The dispenser lights are LEDs that cannot be changed. If
it appears that your dispenser lights are not working, see
“Troubleshooting” for more information.
The Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the
refrigerator, to the ice maker, or to the dispenser light. It simply
deactivates the controls and dispenser levers. To turn off the ice
maker, see “Ice Maker and Storage Bin.”
■ Press and hold LOCK for 3 seconds to lock the dispenser.
■ Press and hold LOCK for 3 seconds, a second time to unlock
the dispenser.
The display screen indicates when the dispenser is locked.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
2. Press a sturdy glass against the ice dispenser lever. Hold
the glass close to the dispenser opening so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to
the lever in order to activate the ice dispenser. Pressing hard
will not make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for up to 10 seconds
after removing the glass from the lever. The dispenser may
continue to make noise for a few seconds after dispensing.
The Dispenser Light
When you use the dispenser, the light will automatically turn on. If
you want the light to be on continuously, you may choose either
ON or DIM. The display screen indicates which mode is selected.
Water Filtration System
The water lter is located in the upper right-hand corner of the
refrigerator compartment.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Water Filter Status Light
When a water lter has been installed in the refrigerator, the water
lter status lights help you know when to change your water lter.
■ The water lter status icon changes will change from Normal
(blue water) to Order (red waves) and “Order Filter” (orange)
when 90% of the volume of water for which the lter is rated
has passed through the lter OR 5 months have passed since
the lter was installed.
■ The “Replace Filter” (red) icon will illuminate and blink
continuously during dispensing when the rated volume of
water has passed through the lter OR 6 months have passed
since the lter was installed. A new water lter should be
installed immediately when the Replace light is illuminated.
■ After 14 days at Replace Filter stage, the “Replace Filter” and
“water” icons will glow (red) at all times and blink continuously
during dispensing. Also, an alert chime will sound three times
following dispensing.
12
The disposable water lter should be replaced at least every 6
months. If the water ow to the water dispenser or ice maker
decreases noticeably before 6 months have passed, replace the
water lter more often. To change the lter, see “Water Filtration
System.”
Reset Water Filter Status
After changing the water lter, reset the water lter status. On the
display screen, press and hold FILTER RESET for 3 seconds. The
status light will change from Replace Filter (red) to Normal (blue
water) when the system is reset.
Replacing the Water Filter
To purchase a replacement water lter, model number
UKF8001AXX-200, contact your dealer or call 1-800-422-9991 in
the U.S.A. or 1-800-807-6777 in Canada.
IMPORTANT: Air trapped in the water system may cause water
and lter to eject. Always dispense water for at least 2 minutes
before removing the lter or blue bypass cap.
1. To access the lter, press upward on the ribbed section of the
water lter cover.
2. Turn lter counterclockwise to remove.
3. Remove sealing label from replacement lter and insert the
lter end into the lter head.
4. Turn the lter clockwise until it stops. Snap the lter cover
closed.
5. Flush the water system. See “Water and Ice Dispenser.”
NOTE: The dispenser feature may be used without a water lter
installed. Your water will not be ltered. If this option is chosen,
replace the lter with the blue bypass cap.
REFRIGERATOR CARE
Cleaning
WARNING
Clean the Interior
1. Unplug refrigerator or disconnect power.
2. Using a clean sponge or soft cloth and a mild detergent in
warm water, hand wash, rinse, and dry removable parts and
interior surfaces thoroughly.
3. Plug in refrigerator or reconnect power.
Clean the Touch Screen Display on the Dispenser
Panel
1. Make sure the refrigerator is unplugged or the power
is disconnected before wiping the screen, to avoid
unintentionally changing the settings.
2. Mix a solution of mild detergent in warm water. Dampen
a soft, lint-free cloth with the solution and gently wipe the
screen.
NOTE: Do not spray or wipe liquids directly onto the screen,
or over-saturate the cloth.
3. Plug in refrigerator or reconnect power.
Clean the Exterior Surfaces
1. Unplug refrigerator or disconnect power.
2. Using a clean sponge or soft cloth and a mild detergent in
warm water, wash, rinse and thoroughly dry stainless steel
and painted metal exteriors.
■ To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested
that you use the manufacturer’s approved Stainless Steel
Cleaner and Polish, Part Number 4396095. To order the
cleaner, call 1-800-422-9991 U.S.A. or 1-800-807-6777
Canada.
IMPORTANT: This cleaner is for stainless steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come into
contact with any plastic parts such as the trim pieces, dispenser
covers or door gaskets. If unintentional contact does occur, clean
plastic part with a sponge and mild detergent in warm water. Dry
thoroughly with a soft cloth.
3. Plug in refrigerator or reconnect power.
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid odor
buildup. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between all compartments, any odors
formed in one compartment will transfer to the other. You
must thoroughly clean all compartments to eliminate odors.
To avoid odor transfer and drying out of food, wrap or cover
foods tightly.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, nail polish remover, bleaches or
cleansers containing petroleum products. Do not use paper
towels, scouring pads, or other harsh cleaning tools that may
scratch or damage the materials.
Clean the Condenser
There is no need for routine condenser cleaning in normal
home operating environments. If the environment is particularly
greasy or dusty, or there is signicant pet trafc in the home,
the condenser should be cleaned every 2 to 3 months to ensure
maximum efciency.
To clean the condenser:
1. Unplug refrigerator or disconnect power.
2. Remove the base grille.
3. Use a vacuum cleaner with a soft brush to clean the grille, the
open areas behind the grille and the front surface area of the
condenser.
4. Replace the base grille when nished.
5. Plug in refrigerator or reconnect power.
13
Changing the Light Bulb(s)
IMPORTANT: The lighting system in this appliance may consist
of:
■ Sealed LED modules
■ LED Bulbs
■ Incandescent Bulbs
■ Or a combination of the above.
If a Sealed LED module(s) do not illuminate when the refrigerator
and/or freezer door is opened, call for assistance or service. See
“Warranty” for contact information.
If a LED Bulb does not illuminate when the refrigerator and/
or freezer door is opened, replace with like bulb following this
procedure:
1. Unplug the refrigerator or disconnect power.
2. Remove the light shield (on some models).
■ Remove the hardware holding the light shield in place.
■ Top of the refrigerator compartment - Slide the light shield
toward the back of the compartment to release it from the
light assembly.
3. Replace the burned-out bulb(s) with a bulb of the same size,
shape and wattage.
■ Order Part Number W10565137 (3.6 W).
NOTE: Some LED replacement bulbs are not recommended
for wet/damp environments. The refrigerator and freezer
compartments are considered to be wet/damp environments.
If using a brand of LED bulb other than the recommended LED
bulb, before installation, read and follow all instructions on the
LED packaging.
4. Replace the light shield by inserting the tabs on the shield into
the liner holes on each side of the light assembly. Slide the
shield toward the front until it locks into place.
NOTE: To avoid damaging the light shield, do not force the
shield beyond the locking Point.
5. Replace the hardware that holds the shield in place.
6. Plug in the refrigerator or reconnect power.
If an incandescent bulb does not illuminate when the refrigerator
and/or freezer door is opened, replace with like bulb using the
same procedure outlined above. Replace burned out bulb with
only incandescent bulb(s) of the same size, shape and wattage
(maximum 40 W) designed for household appliances.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to
its high-efciency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
14
Refrigerator noise has been reduced over the years. Due to
this reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to ll the ice
maker
■ Pulsating - fans/compressor adjusting to optimize
performance
■ Hissing/Rattling - ow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
■ Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down
■ Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting warmer. Check temperature in 24
hours. See “Using the Control(s).”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors are difficult to open
WARNING
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in 24
hours. See “Using the Control(s).”
Temperature is too cold in refrigerator
■ Refrigerator air vent blocked? If the air vent located in
the top, left, rear corner of the refrigerator compartment is
blocked by items placed directly in front of it, the refrigerator
will get too cold. Move items away from the air vent.
■ Ice storage bin in correct position? See “Ice Maker and Ice
Storage Bin.”
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Ice maker turned on? Make sure ice maker is ON. See “Ice
Maker and Ice Storage Bin.”
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Refrigerator door closed completely? Close the door rmly.
If it does not close completely, see “The doors will not close
completely.”
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Water lter installed on the refrigerator? Remove lter and
operate ice maker. If ice volume improves, then the lter may
be clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Reverse osmosis water ltration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Water lter installed on the refrigerator? Remove lter and
operate ice maker. If ice quality improves, then the lter may
be clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Reverse osmosis water ltration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualied plumber.
Off-taste, odor, or gray color in the ice
■ New plumbing connections? New plumbing connections
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
lter may need to be installed to remove the minerals.
■ Water lter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water ltration system
needs additional ushing. Flush the water system before using
a new water lter. Replace water lter when indicated. See
“Water Filtration System.”
The water and ice dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? Straighten the water source
line.
■ New installation? Flush and ll the water system. See “Water
Dispenser.”
■ Is the water pressure at least 35 psi (241 kPa)? The water
pressure to the home determines the ow from the dispenser.
See “Water Supply Requirements.”
■ Water lter installed on the refrigerator? Remove lter and
operate dispenser. If water ow increases, the lter may be
clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Water dispenser measured ll feature is not dispensing an
accurate amount of water? Calibrate the water dispenser.
See “Water and Ice Dispensers.”
■ Refrigerator door closed completely? Close the door rmly.
If it does not close completely, see “The doors will not close
completely,” earlier in this section.
■ Recently removed the doors? Make sure the water
dispenser wire/tube assembly has been properly reconnected.
See “Refrigerator Door(s) and Drawer.”
■ Reverse osmosis water ltration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
■ New installation? Flush the water system. See “Water and
Ice Dispenser.”
■ Recently changed water lter? Flush the water system. See
“Water and Ice Dispenser.”
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■ New installation? Allow 24 hours after installation for the
water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
■ Water not been recently dispensed? The rst glass of water
may not be cool. Discard the rst glass of water.
■ Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
16
PERFORMANCE DATA SHEETS
Water Filtration System
Model UKF8001AXX-200/UKF8001 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42, 53, 401 and CSA B483.1 for the reduction of
contaminants specified on the Performance Data Sheet.
This system has been tested according to NSF/ANSI Standards 42, 53, 401 and CSA B483.1 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentraion less than or equal to the permissible limit for water
leaving the system, as specied in NSF/ANSI Standards 42, 53, 401 and CSA B483.1.
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.78 gpm (2.95 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
The compounds certied under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental
contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these
compounds can affect the public acceptance/perception of drinking water quality.
■ It is important that operational, maintenance, and lter replacement
requirements be carried out for the product to perform as advertised. Property
damage can occur if all instructions are not followed.
■ The disposable cartridge must be changed at least every 6 months.
■ Use replacement lter UKF8001, Part #EDR4RX D1/EDR4RXD1B. 2015
suggested retail price of $49.99 U.S.A./$49.95 Canada. Prices are subject to
change without notice.
Inuent Challenge Concentration
Maximum Permissable
Product Water Concentration
Maximum Permissable
Product Water Concentration
■ The lter monitor system measures the amount of water that passes through the
lter and alerts you when it is time to replace the lter. To learn how to check
the water lter status, see “Using the Controls” or “Water Filtration System” in
the User Instructions or User Guide.
■ After changing the water lter, ush the water system. See “Water and Ice
Dispensers” or “Water Dispenser” in the User Instructions or User Guide.
■ These contaminants are not necessarily in your water supply. While testing was
performed under standard laboratory conditions, actual performance may vary.
Average% Reduction
Average% Reduction
17
■ The product is for cold water use only.
■ The water system must be installed in compliance with state and local laws and
regulations.
■ Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system. Systems certied for
cyst reduction may be used on disinfected waters that may contain lterable
cysts. EPA Est. No. 10350-MN-005.
■ Refer to the “Warranty” section (in the User Instructions or User Guide) for the
Manufacturer’s limited warranty, name and telephone number.
Application Guidelines/Water Supply Parameters
Water SupplyPotable City or Well
Water Pressure 35 - 120 psi (241 - 827 kPa)
Water Temperature33° - 100°F (1° - 38°C)
Service Flow Rate0.78 gpm (2.95 L/min.) @ 60 psi
*Class I particle size: >0.5 to <1 um
***Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
†
Based on the use of Cryptosporidium parvum oocysts
††
Fibers greater than 10 um in length
®
NSF is a registered trademark of NSF International.
18
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL®
REFRIGERATION LIMITED
WARRANTY
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory specified replacement parts
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or,
at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fifth years from the date of purchase,
when this major appliance is installed, operated, and
maintained according to the instructions attached to or
furnished with the product, Whirlpool brand will pay for factory
specified replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials
and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due
to defective materials or workmanship
■ Sealed Refrigeration system (includes compressor,
evaporator, condenser, dryer, and connecting tubing)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration, or modification of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to
the appliance finishes, unless such damage results from defects in materials
and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(e.g., trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
02/17
19
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