Whirlpool WHREFR1 User Manual

User Guide

Upright Freezer

THANK YOU for purchasing this high-quality product. Register your freezer at www.whirlpool.com. In Canada, register your freezer at www.whirlpool.ca.

For future reference, please make a note of your product model and serial numbers. These numbers can be found inside your freezer. Model Number ___________________________________________ Serial Number ____________________________________________

TABLE OF CONTENTS

SAFETY ...........................................................................................1

Proper Disposal of Your Old

Freezer or Refrigerator .................................................................2

INSTALLING YOUR FREEZER ......................................................2

Unpacking ....................................................................................2

Location Requirements ................................................................3

Electrical Requirements ...............................................................3

Water Supply Requirements ........................................................3

Connect the Water Supply ...........................................................4

Freezer Door .................................................................................5

Freezer Leveling and Door Closing ..............................................6

OPERATING YOUR FREEZER ......................................................7

Ensuring Proper Air Circulation ....................................................7

Using the Control .........................................................................7

Ice Maker ......................................................................................8

Freezer Features ...........................................................................8

CARING FOR YOUR FREEZER .....................................................9

Cleaning Your Frost-Free Freezer ................................................9

Changing the Light Bulb ..............................................................9

Power Interruptions ......................................................................9

Moving Care ...............................................................................10

TROUBLESHOOTING ..................................................................10

Freezer Operation.......................................................................10

Ice Production ............................................................................11

Ice Quality ...................................................................................11

WARRANTY ..................................................................................12

SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10854517A

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Connect to a potable water supply only.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

■ Do not hit the refrigerator glass doors (on some models).

■ This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

■ Children should be supervised to ensure that they do not

play with the appliance.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Proper Disposal of Your Old Freezer or Refrigerator

WARNING

Suffocation Hazard

Remove doors or lid from your old freezer or refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators are still dangerous — even if they will sit for “just a few days.” If you are getting rid of your old refrigerator or freezer, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Freezer or Refrigerator:

■ Take off the doors or lid.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLING YOUR FREEZER

Unpacking

WARNING

Excessive Weight Hazard

Use two or more people to move and install freezer.

Failure to do so can result in back or other injury.

Remove Packaging Materials

■ Remove tape and glue residue from surfaces before turning

on the freezer. Rub a small amount of liquid dish soap over the adhesive with your ﬁngers. Wipe with warm water and dry.

Important information to know about disposal of refrigerants:

Dispose of freezer in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

■ Do not use sharp instruments, rubbing alcohol, ﬂammable

ﬂuids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your freezer. For more information, see the “Safety” section.

When Moving Your Freezer:

Your freezer is heavy. When moving the freezer for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the freezer straight out when moving it. Do not wiggle or “walk” the freezer when trying to move it, as floor damage could occur.

Clean Before Using

After you remove all of the packaging materials, clean the inside of your freezer before using it. See the cleaning instructions in the “Caring for Your Freezer” section.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from freezer.

Failure to do so can result in death, explosion, or fire.

Electrical Requirements

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your freezer into its ﬁnal location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115-Volt, 60 Hz., AC-only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, press and hold TEMP SETTING for 3 seconds to turn off cooling, and then disconnect the freezer from the electrical source.

Ventilation and Clearance

■ Keep ﬂammable materials and vapors, such as gasoline,

away from freezer.

■ Do not cover the freezer with items such as blankets, sheets,

tablecloths, etc. This reduces air circulation.

■ Allow at least 1" (2.5 cm) between the back of the freezer

and the wall. If the freezer is to be against a wall, leave extra space on the hinge side so the door can open wider.

Temperature

Your freezer operates most efﬁciently when located in an area where the temperature will not fall below 40°F (5°C). Place your freezer in a location where the temperature will not fall below this recommended temperature.

Upon Moving to Final Location

NOTE: This freezer may be installed side by side with another

freezer or refrigerator. Allow for a 1" (2.54 cm) space behind the freezer and a ¹⁄4" (6.4 mm) clearance between the appliances.

Water Supply Requirements

(on some models)

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

Tools Needed

■ Flat-blade screwdriver

■

⁄16" and ¹⁄2" open-end or 2 adjustable wrenches

NOTE: Your freezer dealer has a kit available with a ¹⁄4" (6.35 mm) saddle-type shut-off valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercingtype or ³⁄16" (4.76 mm) saddle valve which reduces water ﬂow and clogs more easily.

IMPORTANT:

■ If you turn the freezer on before the water line is connected,

turn the ice maker off.

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

Water Pressure

DEF

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, see the “Troubleshooting” section or call a licensed, qualiﬁed plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of

a reverse osmosis system going to the water inlet valve of the freezer needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water ﬁltration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment ﬁlter in the reverse

osmosis system is blocked. Replace the ﬁlter if necessary.

■ Allow the storage tank on the reverse osmosis system to reﬁll

after heavy usage.

If you have questions about your water pressure, call a licensed, qualiﬁed plumber.

Connect the Water Supply

(on some models)

Connect to Water Line

1. Unplug freezer or disconnect power.

2. Turn off main water supply. Turn on nearest faucet long

enough to clear line of water.

3. Locate a ½" to 1¹⁄4" (12.7 mm to 3.18 cm) vertical cold water

pipe near the freezer.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower left rear of freezer to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄4" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of tubing are cut square.

5. Using a cordless drill, drill a ¹⁄4" (6.35 mm) hole in the cold

water pipe you have selected.

6. Fasten the shut-off valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄4" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the copper tubing in a container or sink

and turn on the main water supply. Flush the tubing until water is clear. Turn off the shut-off valve on the water pipe. Coil the copper tubing.

Connect to Freezer

1. Remove the valve access cover from the compressor cover

on the lower back of the cabinet.

2. Attach the copper tubing to the valve inlet using a

compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

3. Insert the valve assembly into the compressor cover. Then,

fasten the valve assembly to the freezer cabinet with a ¹⁄2" hex-head machine screw.

4. Use the tube clamp on the back of the freezer to fasten the

tubing to the freezer as shown. This will help avoid damage to the tubing when the freezer is pushed back against the wall.

5. Turn shut-off valve on.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

A B C

D E

A. Tube clamp B. Tube clamp screw C. Copper tubing

7. The ice maker is equipped with a built-in water strainer. If

your water conditions require a second water strainer, install it in the ¹⁄4" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

D. Compression nut E. Valve inlet

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

E. Compression sleeve F. Shut-off valve G. Packing nut

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

8. Plug into a grounded 3 prong outlet.

WARNING

Electrical Shock Hazard

Freezer Door

Tools Needed: 5⁄16" hex-head socket wrench, ³⁄8" hex-head

socket wrench, ﬂat 2" putty knife

IMPORTANT:

■ Depending on the width of the opening, you may need to

remove the handle or door to move the freezer into the house.

■ All graphics referenced in the following instructions are

included later in this section after “Final Steps.” The graphic may be reversed if door swing is reversed.

■ Before you begin, turn the control off, and remove food and

adjustable door or utility bins from door.

Remove and Replace the Handle To Remove the Handle:

1. Loosen the setscrews located on the side of handle at each

end. See “Handle” graphic.

2. Remove the handle from the grommets.

To Replace the Handle:

1. Place the handle onto the grommets, making sure the

grommets are ﬁtted into the handle holes.

2. Tighten the upper and lower setscrews with the hex key

provided. See “Handle” graphic. Do not overtighten the setscrews.

Remove Door and Hinges

Hex-head hinge screws

1. Unplug freezer or disconnect power.

2. Keep the freezer door closed until you are ready to lift it free

from the cabinet. NOTE: Provide additional support for the door while the

hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

3. Remove the parts for the top hinge as shown in “Top Hinge”

graphic.

4. Lift the freezer door free from the lower hinge and cabinet and

set aside.

5. Remove the four hex-head hinge screws and bottom hinge

assembly. See “Bottom Hinge” graphic.

Replace Door and Hinges

NOTE: Graphic may be reversed if door swing is reversed.

1. Replace the parts for the bottom hinge as shown and tighten

screws. See “Bottom Hinge” graphic. Replace the freezer door.

NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

2. Assemble the parts of the top hinge as shown in the “Top

Hinge” graphic. Do not tighten the screws completely.

Final Steps

1. Check all holes to make sure that hole plugs and screws are

in place. Reinstall top hinge cover. See “Top Hinge” graphic.

2. Using the provided decals, cover the remaining holes located

on the opposite side from the bottom hinge.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

3. Plug into a grounded 3 prong outlet.

4. Reset the control. See “Using the Control.”

5. Return all removable door parts to door and food to freezer.

Door Removal and Replacement

Handle

A. Grommet B. Handle C. Setscrews

Top Hinge

A. Top Hinge Cover

/16"

Hex-Head Hinge Screws

C. Top Hinge

Bottom Hinge

A. Hinge Pin

/8"

Hex-Head Hinge Screws

Freezer Leveling and Door Closing

Your freezer has 2 front adjustable legs — one on each side. The back of the freezer rests on 2 ﬁxed rollers. The base grille covers the adjustable brake feet and roller assemblies located at the bottom of the freezer below the freezer door. Before making any adjustments, remove the base grille and move the freezer to its ﬁnal location.

Tools Needed: ¹⁄4" hex driver, Phillips-head screwdriver

1. Remove the base grille screws. Grasp the grille ﬁrmly and pull

it toward you. Open the freezer door to access the brake feet. NOTE: To allow the freezer to roll more easily, raise the brake

feet by turning them counterclockwise. The front rollers will be touching the ﬂoor.

2. Move the freezer to its ﬁnal location.

3. Lower the brake feet by turning them clockwise, until the

rollers are off the ﬂoor and both brake feet are snug against the ﬂoor. This keeps the freezer from rolling forward when opening the freezer door.

IMPORTANT: If you need to make further adjustments involving the brake feet, you must turn both brake feet the same amount to keep the freezer level.

4. Make sure the door closes easily. If you are satisﬁed with the

door opening and closing, skip the next section. If, however, the door does not close easily or the door pops open, adjust the tilt.

To Adjust the Cabinet Tilt:

NOTE: Having someone push against the top of the freezer takes

some weight off the brake feet. This makes it easier to turn them.

■ Open the freezer door. Use a ¹⁄

feet clockwise the same amount. This will raise the front of the freezer. It may take several turns to allow the door to close more easily.

A. Brake foot B. Front roller

" hex driver to turn both brake

¹⁄₄"

5. Make sure the freezer is steady. If the freezer seems unsteady

or rolls forward when the door is pulled open, adjust the brake feet.

To Steady the Freezer:

■ Open the freezer door. Using a ¹⁄

brake feet clockwise the same amount until the brake feet are snug against the ﬂoor. Check again. If not satisﬁed, continue to adjust the brake feet by half turns of the screw until the freezer does not roll forward when the door is opened.

" hex driver, turn both

OPERATING YOUR FREEZER

6. Replace the base grille by aligning the ends of the grille with

the leveling assemblies on each side and snapping the grille into place. Reinstall the Phillips screws.

Ensuring Proper Air Circulation

In order to ensure proper temperature, you need to permit proper airﬂow in the freezer. As shown in the illustration, cool air enters from the freezer wall and moves down. The air then recirculates through the vent near the bottom.

Do not block any of these vents with food packages. If the vents are blocked, airﬂow will be restricted, and temperature and moisture problems may occur.

IMPORTANT: To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Using the Control

The temperature control is located at the top front of the freezer compartment.

Temperature Control

For your convenience, the temperature control is preset at the factory. When you ﬁrst install your freezer, check that the control is still set to the recommended setting as shown.

■ When the freezer is ﬁrst started, the compressor will run

constantly until the freezer is cooled. It may take up to 6 or 8 hours (or longer), depending on room temperature and number of times the freezer door is opened. After the freezer is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature.

■ The outside of your freezer may feel warm. This is normal.

The freezer’s design and main function is to remove heat from packages and air space inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm.

Adjusting Control

If you need to adjust the temperature in the freezer compartment, press TEMP SETTING to display the desired temperature setting from the snowﬂake on the left (least cold) to the snowﬂake on the right (coldest).

NOTE: Except when starting the freezer, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

Cooling On/Off

Your freezer will not cool when cooling is turned off. To turn cooling off, press and hold TEMP SETTING for 3 seconds.

In the Off condition, none of the lights on the control panel will be illuminated. The main freezer light bulb will still operate.

To turn cooling on, press and hold TEMP SETTING for 3 seconds. When cooling is ON, the control panel lights will be illuminated.

Fast Freeze

Use this feature before adding large amounts of unfrozen food. For the best food quality, do not exceed 3 lbs (1,361 g) per cu. ft (28.32 L) of freezer space.

To activate Fast Freeze, press TEMP SETTING until all the snowﬂake positions are illuminated simultaneously.

The freezer will remain in the Fast Freeze setting for 24 hours after the extra-low temperature is reached. Once the time has expired, the freezer will return to the previous temperature setting. Fast Freeze may be manually turned off by pressing TEMP SETTING to select the desired temperature setting from the snowﬂake on the left (least cold) to the snowﬂake on the right (coldest).

Recommended setting is the center snowﬂake.

IMPORTANT:

■ The recommended setting is designed to maintain the

temperature at or near 0°F (-17.8°C) under normal operating conditions.

■ Allow the freezer to cool 6 to 8 hours before ﬁlling with frozen

food.

Over Temperature Alert (on some models)

The Over Temperature Alert lets you know if the freezer temperature has risen to 19°F (-7°C) or higher. This alert feature will sound a continuous alert tone and repeatedly ﬂash a red light on the control panel. The tone can be turned off by pressing TEMP SETTING on the control panel once. As you press TEMP SETTING, the red light will then also change from ﬂashing to continuously illuminated. The red light will remain illuminated until the freezer temperature falls below 19°F (-7°C).

NOTE: If the red light on the control panel is repeatedly ﬂashing, but the alert tone is not sounding, this means that an overtemperature condition has occurred, but the freezer temperature has since returned to below 19°F (-7°C). To turn off the red light indicator for this condition, press TEMP SETTING on the control panel once.

Door Ajar Alarm (on some models)

The Door Ajar alarm lets you know when the freezer door has been open for 5 minutes or longer and the cooling is turned on. This alarm feature will sound an alert tone that will repeat every 2 minutes. Close the door to turn off the tone. The feature is reset and will reactivate when the door is again left open for 5 minutes.

NOTE: To mute the alert tone while keeping the door open, such as while cleaning the inside of the freezer, press TEMP SETTING on the control panel. The alert tone will be temporarily turned off.

Ice Maker (on some models)

To Turn the Ice Maker On/Off

NOTE: Do not force the wire shut-off arm up or down.

■ To turn the ice maker on, simply lower the wire shut-off arm.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes ﬁll the ice storage bin and the ice cubes will raise the wire shut-off arm to the Off (arm up) position.

■ To manually turn the ice maker off, lift the wire shut-off arm to

the Off (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

Ice Production Rate

The ice maker should produce approximately 7 to 9 batches of ice in a 24-hour period. If ice is not being made fast enough, press TEMP SETTING to display the next colder setting. Wait 24 hours and, if necessary, set the temperature control to the highest setting, waiting 24 hours between each increase.

Freezer Shelves

Store similar foods together and adjust the shelves to ﬁt different heights. This reduces the time the freezer door is open and saves energy.

To Remove and Replace a Shelf:

1. Remove the shelf by lifting straight up and pulling the shelf

out.

2. Replace the shelf by lowering the shelf onto the supports

on the side wall.

Door Bin To Remove and Replace the Bin:

1. Remove the bin by tipping the front of the bin forward and

sliding out.

2. Replace the bin by sliding it in above the desired support

tilting it back into place.

Remember

■ Allow 24 hours to produce the ﬁrst batch of ice. Discard the

ﬁrst three batches of ice produced.

■ The quality of your ice will be only as good as the quality

of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ Do not store anything on top of the ice maker or in the ice

storage bin.

Freezer Features

This manual covers several different models. The freezer you have purchased may have some or all of the items listed. The locations of the features may not match those of your model.

Important information to know about glass shelves and covers:

Storage Basket

The slide out basket provides separate storage space for items that are difﬁcult to store on freezer shelves. To remove the basket, pull out and lift up.

CARING FOR YOUR FREEZER

Cleaning Your Frost-Free Freezer

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Frost-free means that you will not have to defrost your freezer. Frost is removed by air moving and collecting any moisture and depositing it on the cooling coil. The cooling coil periodically warms up enough to melt the frost, and it then ﬂows down to the drain pan (located behind the base grille) where it is evaporated.

Complete cleaning should be done at least once a year.

1. Press and hold TEMP SETTING for 3 seconds to turn off

cooling.

2. Unplug freezer or disconnect power.

3. Remove all frozen food. Wrap frozen food in several layers of

newspaper and cover with a blanket. Food will stay frozen for several hours. You may also store frozen food in a cooler, an additional refrigerator-freezer, or in a cool area.

4. Remove all removable parts from inside, such as shelves,

bins, etc.

5. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, ﬂammable ﬂuids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior and door liners, or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■ To help remove odors, you can wash interior walls

with a mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).

6. Replace the removable parts.

7. Use the appropriate cleaning method for your exterior ﬁnish. Painted metal: Wash exteriors with a clean sponge or soft

cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners or cleaners designed for stainless steel. Dry thoroughly with a soft cloth.

8. Clean the condenser coils regularly. Coils may need to be cleaned as often as every other month. This may help save energy.

■ Open the freezer door and remove the base grille by

removing 2 Phillips-head screws and pulling the grille toward you.

■ Use a vacuum with an extended attachment to clean

the condenser coils when they are dusty or dirty.

■ Replace the base grille by aligning the ends of the grille

with the leveling assemblies on each side and snapping the grille into place. Reinstall the screws.

9. Replace all frozen food.

10. Plug in freezer or reconnect power.

11. Set temperature control to desired setting. See “Using the

Control.”

Changing the Light Bulb

NOTE: Not all appliance bulbs will ﬁt your freezer. Be sure to

replace the bulb with an appliance bulb of the same size, shape, and wattage.

1. Unplug freezer or disconnect power.

2. Remove the light shield by squeezing the lens from the sides,

pushing back and pulling down.

3. Replace bulb with a 40-watt maximum appliance bulb or

an LED bulb rated for wet/damp locations. NOTE: Some LED replacement light bulbs are not

recommended for wet/damp environments. Refrigerator fresh food and freezer compartments are considered wet/damp environments. Read and follow all instructions on the LED packaging when replacing the factory-installed LED bulb. A replacement LED bulb can be purchased from an authorized dealer.

4. Replace the light shield.

5. Plug in freezer or reconnect power.

Power Interruptions

If the power will be out for 24 hours or less, keep the door closed to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

■ Remove all frozen food and store it in a frozen food locker.

■ If a food locker is not available, consume or can perishable

food at once.

REMEMBER: A full freezer stays cold longer than a partially ﬁlled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and ﬂavor may be affected. If the condition of the food is poor, dispose of it.

Moving Care

When you are moving your freezer to a new home, follow these steps to prepare it for the move.

1. Remove all frozen food.

2. Unplug the freezer.

3. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

4. Clean the freezer thoroughly.

5. Tape the freezer shut and tape the electrical cord to the

cabinet.

When you get to your new home, refer to the “Installing Your Freezer” and “Operating Your Freezer” sections for information on installation and setting the controls.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call. In Canada, visit http://www.whirlpool.ca.

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada:

Whirlpool Brand Home Appliances Customer eXperience Center 200 – 6750 Century Ave. Mississauga ON L5N 0B7

Freezer Operation

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

PROBLEM RECOMMENDED SOLUTIONS

Freezer Will Not Operate

Lights Do Not Work

Water in Defrost Drain Pan

Motor Seems to Run Too Much

Check that the freezer is not running an Automatic Defrost cycle (on some models). Check that it is plugged into a grounded 3 prong outlet. Check that the temperature control is turned on. Replace the fuse or reset the circuit breaker. NOTE: If problems continue, contact an electrician.

Check that it is plugged into a grounded 3 prong outlet. Check that the light bulb is tight in the socket and is not burned out.

It is normal for water to drip into the defrost drain pan when freezer is defrosting. When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.

Check that door closes properly. Defrost and clean the freezer to remove excessive frost. Adding a large amount of food warms the freezer causing the unit to run longer to cool back down.

If this is the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature.

Get all items out at one time, keep food organized, and close door as soon as possible. Check that the door gasket is sealed all the way around. If not, contact a qualiﬁed person or

technician. Check that space around freezer meets air circulation requirements. See “Location Requirements.” NOTE: If none of the above, your new freezer will run longer than your old one due to its high-

efﬁciency motor.

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

PROBLEM RECOMMENDED SOLUTIONS

WARNING

Temperature Is Too Warm

Check that air vents are clear. See “Ensuring Proper Air Circulation” for air vent locations. Get all items out at one time, keep food organized, and close door as soon as possible. Adding a large amount of food warms the freezer causing the freezer to run longer to cool back

down. Check that the temperature control is set correctly for surrounding conditions.

The Door Will Not Close Completely or Is Difﬁcult To Open

Freezer Makes Loud Buzzing/Clicking Sound

Ice Production

Check that there are no food packages blocking the door. On some models, check that the shelves and basket are in the correct position. Check that gaskets are clean. See the “Caring for Your Freezer” section. Check that the freezer is stable. See “Freezer Leveling and Door Closing.”

If the freezer has recently been plugged in or turned on following a defrost or product move or if there has been an extended power failure, turn off the temperature alarm for the next 24 hours.

Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to normal temperature. Turn the temperature alarm off for the next 24 hours.

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

PROBLEM RECOMMENDED SOLUTIONS

Ice Maker Produces No Ice or Very Little Ice

If ice maker has just been installed, wait 72 hours for full ice production to begin. Check that the temperature control is cold enough. Check that the wire shutoff arm is in the On (arm down) position. Check that the water supply is properly connected and turned on. Check that the ejector arm is not blocked by an ice cube. If a large amount of ice has been removed recently, allow 24 hours to produce more ice.

NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

Ice Quality

PROBLEM RECOMMENDED SOLUTIONS

Off Taste, Odor or Gray Color in the Ice

Thin, Soft, or Clumps of Ice

Discard the ﬁrst few batches of ice. If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker mold. If the ice cubes have been stored too long, throw the old ice away and make a new supply. Check that the freezer and ice bin are clean.

If there is unusually high mineral content in the water supply, the water may need to be treated. If there is mineral scale buildup, clean your ice maker. If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps.

Break the clumps with the ice scoop provided.

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

WHIRLPOOL®

MAJOR APPLIANCE

LIMITED WARRANTY

Please have the following information available when you call the Customer eXperience Center:

■ Name, address and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can

be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/ product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada,

direct all requests for warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

www.whirlpool.com/product_help

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Speciﬁed Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user,

operator or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation, installation not in

accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water ﬁlters, preservation solutions,

etc.).

5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6. Conversion of products from natural gas or L.P. gas.

7. Damage from accident, misuse, abuse, ﬁre, ﬂoods, acts of God or use with products not

approved by Whirlpool.

8. Repairs to parts or systems to correct product damage or defects caused by unauthorized

service, alteration or modiﬁcation of the appliance.

9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance

ﬁnishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.

10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive

environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.

11. Food or medicine loss due to product failure.

12. Pick-up or delivery. This product is intended for in-home repair.

13. Travel or transportation expenses for service in remote locations where an authorized

Whirlpool servicer is not available.

14. Removal or reinstallation of inaccessible appliances or built-in ﬁxtures (i.e. trim, decorative

panels, ﬂooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.

15. Service or parts for appliances with original model/serial numbers removed, altered or not

easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or ﬁtness, so this limitation may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

11/14

Guide d’utilisation

Congélateur vertical

Nous vous REMERCIONS d'avoir acheté ce produit de haute qualité. Enregistrer le congélateur sur www.whirlpool.com. Au Canada, enregistrer le congélateur sur www.whirlpool.ca.

Pour référence ultérieure, consignez par écrit les numéros de modèle et de série de votre produit. Vous trouverez les numéros de modèle et de série à l'intérieur du congélateur.

Numéro de modèle_______________________________________ Numéro de série _________________________________________

TABLE DES MATIÈRES

SÉCURITÉ .....................................................................................13

Mise au rebut appropriée de votre vieux

congélateur ou réfrigérateur .......................................................14

INSTALLATION DU CONGÉLATEUR ..........................................15

Déballage ...................................................................................15

Exigences d’emplacement .........................................................15

Spéciﬁcations électriques ..........................................................16

Spéciﬁcations de l’alimentation en eau .....................................16

Raccordement de la canalisation d’eau ....................................16

Porte du congélateur..................................................................17

Nivellement du congélateur et fermeture de la porte ................19

UTILISATION DU CONGÉLATEUR .............................................20

Pour s’assurer d’une circulation d’air appropriée......................20

Utilisation de la commande .......................................................20

Machine à glaçons .....................................................................21

Caractéristiques du congélateur ................................................21

ENTRETIEN DU CONGÉLATEUR ...............................................22

Nettoyage du congélateur sans givre ........................................22

Remplacement des l’ampoules d’éclairage ..............................23

Pannes de courant électrique ....................................................23

Déménagement ..........................................................................23

DÉPANNAGE .................................................................................23

Fonctionnement du congélateur ................................................24

Production de glaçons ...............................................................25

Qualité des glaçons ....................................................................25

GARANTIE ....................................................................................26

SÉCURITÉ

Votre sécurité et celle des autres est très importante.

Nous donnons de nombreux messages de sécurité importants dans ce manuel et sur votre appareil ménager. Assurez-vous de toujours lire tous les messages de sécurité et de vous y conformer.

Voici le symbole d’alerte de sécurité.

Ce symbole d’alerte de sécurité vous signale les dangers potentiels de décès et de blessures graves à vous et à d’autres.

Tous les messages de sécurité suivront le symbole d’alerte de sécurité et le mot “DANGER” ou “AVERTISSEMENT”. Ces mots signifient :

Risque possible de décès ou de blessure grave si vous ne

DANGER

AVERTISSEMENT

Tous les messages de sécurité vous diront quel est le danger potentiel et vous disent comment réduire le risque de blessure et ce qui peut se produire en cas de non-respect des instructions.

suivez pas immédiatement les instructions.

Risque possible de décès ou de blessure grave si vous ne suivez pas les instructions.

IMPORTANTES INSTRUCTIONS DE SÉCURITÉ

AVERTISSEMENT :

réfrigérateur, prendre quelques précautions fondamentales, y compris les suivantes :

■ Brancher l'appareil sur une prise à 3 alvéoles reliée à la terre.

■ Ne pas enlever la broche de liaison à la terre.

■ Ne pas utiliser un adaptateur.

■ Ne pas utiliser un câble de rallonge.

■ Débrancher la source de courant électrique avant l'entretien.

■ Replacer pièces et panneaux avant de faire la remise en marche.

■ Enlever les portes de votre vieux réfrigérateur.

■ Raccorder à la canalisation d'arrivée d'eau potable uniquement.

■ Utiliser un produit de nettoyage ininflammable.

■ Garder les matériaux et les vapeurs inflammables, telle que

l'essence, loin du réfrigérateur.

■ Utiliser deux ou plus de personnes pour déplacer et installer le

réfrigérateur.

Pour réduire les risques d'incendie, de choc électrique ou des blessures lors de l'utilisation du

■ Débrancher le réfrigérateur avant l'installation de la

machine à glaçons (seulement pour modèles prêts à recevoir une machine à glaçons).

■ Utiliser un verre robuste pour prendre des glaçons (sur

certains modèles).

■ Ne pas heurter les portes en verre du réfrigérateur (sur

certains modèles).

■ Cet appareil ne convient pas à une utilisation par des

personnes (y compris des enfants) à capacités physiques, sensorielles ou mentales réduites, ou possédant un manque d'expérience et de connaissances, à moins qu'elles ne soient placées sous supervision ou qu'elles aient reçu des instructions concernant l'utilisation de l'appareil par une personne responsable de leur sécurité.

■ Les enfants doivent être placés sous surveillance afin de

s'assurer qu'ils ne jouent pas avec l'appareil.

CONSERVEZ CES INSTRUCTIONS

Mise au rebut appropriée de votre vieux congélateur ou réfrigérateur

AVERTISSEMENT

Risque de suffoquer

Enlever les portes ou le couvercle de votre vieux congélateur ou réfrigérateur.

Le non-respect de cette instruction peut causer un décès ou des lésions cérébrales.

IMPORTANT : Encore de nos jours, des enfants peuvent rester pris ou s’étouffer à l’intérieur d’un appareil comme celui-ci. Les congélateurs ou réfrigérateurs jetés ou abandonnés présentent des dangers, même s’ils sont abandonnés pendant “quelques jours” seulement. Si vous vous débarrassez de votre vieux réfrigérateur ou congélateur, veuillez suivre les instructions suivantes pour aider à éviter les accidents.

Avant de mettre au rebut votre vieux congélateur ou réfrigérateur :

■ Enlever les portes ou le couvercle.

■ Laisser les tablettes en place, de sorte que les enfants

ne puissent pas facilement se glisser à l’intérieur.

Renseignements importants à propos de la mise au rebut des fluides réfrigérants :

Mettre le congélateur au rebut conformément à la réglementation fédérale et locale. Les fluides réfrigérants doivent être évacués par un technicien certifié et agréé par l’EPA conformément aux procédures établies.

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