Whirlpool WHD862CHC Use & Care
Use and Care Guide
Guide d’utilisation et d’entretien
Smart All-In-One Washer and Dryer
Laveuse et sécheuse intelligente combinées
W11156987A
W11156988A–SP
Para obtener acceso
al Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite:
www.whirlpool.com
If you have any problems or questions, visit us at www.whirlpool.com.
Pour tout problème ou toute question, consulter www.whirlpool.ca.
Connect your Smart All-In-One Washer and Dryer with your mobile device
at www.whirlpool.com/connect (in Canada, www.whirlpool.ca/connect)
Connecter votre laveuse et sécheuse intelligente combinées avec votre appareil mobile
à www.whirlpool.ca/connect)
Designed to use only HE
High Efciency detergents.
Conçue pour l’utilisation
d’un détergent haute
efcacité seulement.
Table of Contents
ALL-IN-ONE WASHER/DRYER SAFETY .............................. 2
ACCESSORIES ....................................................................... 4
OPERATING INSTRUCTIONS ............................................... 5
Control Panel and Features ............................................. 5
Cycle Guides ................................................................... 6
Choosing the Right Detergent ..........................................8
Using the Dispensers .......................................................9
Using the All-In-One Washer/Dryer ................................10
All-In-One Washer/Dryer Maintenance ...........................16
INTERNET CONNECTIVITY GUIDE ..................................... 21
TROUBLESHOOTING ........................................................... 22
CONNECTED APPLIANCE REGULATORY NOTICES ........32
WARRANTY ...........................................................................34
ASSISTANCE OR SERVICE ..................................Back Cover
Table des matières
SÉCURITÉ DE LA LAVEUSE/SÉCHEUSE TOUT-EN-UN ... 35
ACCESSOIRES ..................................................................... 37
INSTRUCTIONS D’UTILISATION ........................................ 38
Tableau de commande et caractéristiques ................... 38
Guides de programmes ................................................. 39
Choix du détergent approprié ........................................43
Utilisation des distributeurs ............................................ 43
Utilisation de la laveuse/sécheuse tout-en-un ...............45
Entretien de la laveuse/sécheuse tout-en-un .................51
GUIDE DE CONNEXION INTERNET .................................... 56
DÉPANNAGE .........................................................................57
AVIS D’APPLICATION DE LA RÉGLEMENTATION
DE LA CONNEXION DES ÉLECTROMÉNAGERS ............... 68
GARANTIE ............................................................................. 70
ASSISTANCE OU SERVICE ...................... Couverture arrière
ALL-IN-ONE WASHER/DRYER SAFETY
2
3
Accessories designed for your appliance:
ACCESSORIES
INSTALLATION & MAINTENANCE
ACCESSORIES
FACTORY CERTIFIED PARTS – these three
words represent quality parts and accessories
designed specically for your appliance.
Time tested engineering that meets
our strict quality specications.
FACTORY CERTIFIED PARTS
Customize your new washer/dryer with the following
genuine Whirlpool accessory. For more information on
options and ordering, call 1-866-698-2538 or visit us at:
www.whirlpool.com. In Canada, call 1-800-688-2002
or visit us at www.whirlpool.ca.
15" Pedestal
Color-matched pedestals raise the
washer/dryer to a more comfortable
working height. The large drawer provides
convenient storage.
4
OPERATING INSTRUCTIONS
Control Panel and Features
2
4:28
Temperature
WARM
What to Wash
REGULAR
Spin Speed
EXTRA FAST
3:15
How to Wash
NORMAL
Auto Dry
Dry
5
1
3
6
74
NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are
registered, touch the control panel with your ngertip, not your ngernail.
1
POWER BUTTON
Touch to power up the washer/dryer.
2
HOME BUTTON
Touch this button and the LCD screen will show the
home screen, where you can select your cycle, settings,
and options.
FAVORITES BUTTON
3
Stores and accesses your favorite cycles and a history of
your recently run cycles.
4
LCD SCREEN
Use this screen to select cycle, settings, options, etc.
REMOTE ENABLE BUTTON
5
Download the Whirlpool™ app and follow the instructions to
connect your washer/dryer to your home Wi-Fi network. You
may also visit www.whirlpool.com/connect. In Canada, visit
www.whirlpool.ca/connect. After connecting to WiFi, touch
the REMOTE ENABLE button any time you want to use the
app. Touching this button locks out the LCD screen and you
will be prompted with a message about the washer/dryer
waiting for input from the app. If you want to exit this mode,
touch the REMOTE ENABLE button again.
7
6
TOOLS BUTTON
Touch this button to access the tools screen. For more
information, see “Using the All-In-One Washer/Dryer,”
Step 12.
7
7
START/PAUSE BUTTON
2-Liter Bulk Liquid High Efficiency (HE) detergent
A
dispenser
This bulk dispenser holds up to 67.6 oz (2 L) of liquid
HE detergent.
1-Liter Bulk Liquid High Efficiency (HE) detergent/
B
fabric softener dispenser
This bulk dispenser holds up to 33.8 oz (1 L) of liquid
HE detergent or liquid fabric softener.
Each dispenser holds enough detergent or liquid fabric
softener for many loads of laundry. Each adds the
appropriate quantity to the wash load at the proper time.
See the “Using the Dispensers” section for information
on using the dispenser.
IMPORTANT: Do not use chlorine bleach or powdered
detergent in the bulk dispenser. Powdered detergent
and bleach must be added to the single-load dispenser.
See the “Using the All-In-One Washer/Dryer” section.
Single-Load Dispenser Drawer
The single-load dispenser drawer gives you the
convenience of adding HE detergent, liquid chlorine
bleach, and liquid fabric softener to the wash load at
the proper time. See the “Using the Dispensers” section
for information on using the dispenser drawer.
E
D
Touch and hold to start, or touch to pause a cycle. When
you start a cycle, the door will lock, the washer/dryer will
sense the load size, and the wash or dry cycle will begin.
DISPENSERS
8
Load & Go™ Bulk Dispenser
C
The Load & Go™ dispenser gives you the convenience
of not having to add HE detergent and fabric softener to the
wash load every time. It also determines the best time and
amount to add the detergent to the load. See the “Using the
Dispensers” section for information on using the dispenser
drawer.
A
B
High Efficiency (HE) detergent compartment
C
This compartment holds liquid or powdered HE
detergent for your main wash cycle, and automatically
dispenses detergent in the cycle.
Liquid fabric softener compartment
D
This compartment holds liquid fabric softener. It
automatically dispenses liquid fabric softener at the
optimum time in the cycle.
Liquid chlorine bleach compartment
E
This compartment automatically dilutes and dispenses liquid
chlorine bleach at the optimum time during the rst rinse
after the wash cycle. It cannot dilute powdered bleach.
5
Cycle Guides
You can use this washer/dryer to wash only, dry only, or wash and dry. This washer/dryer has a unique user interface to help you
select the best wash cycle for your load. The “What to Wash/How to Wash” layout guides you to the optimal cycle in two easy steps:
First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine
how you want the washer/dryer to wash them and select the appropriate “How to Wash” selection. Selecting “What to Wash” will
automatically select a default “How to Wash selection,” so selecting a “How to Wash” is optional. See chart below for more details.
What Items Do You Want to Wash?
Cottons, linens, and mixed garment loads Regular
Bright- or dark-colored cottons, linens, and mixed loads Colors
White fabrics/garments Whites
Sturdy towels and washcloths Towels
No-iron fabrics, dress shirts/pants, synthetics, sheer/lacy garments Delicates
Large items such as small comforters, sleeping bags, jackets, and washable rugs Bulky Items
How Do You Want to Wash Them?
Regular/normal Normal
Fast Quick
With fewer wrinkles Wrinkle Control
Intense cleaning Heavy Duty
Gentle cleaning with cold water Cold Wash
Eliminate 99.9% of three common household bacteria Sanitize with Oxi*
“What to Wash”
Cycle Selection:
“How to Wash”
Cycle Selection:
Settings and options shown in bold are default settings for that wash cycle. For best fabric care, choose the cycle, options, and
settings that best t the load being washed. Always read and follow fabric care labels and laundry product instructions. Avoid tightly
packing the washer/dryer. The washer/dryer will not rinse well or spin correctly if tightly packed. Loading the drum half full or less will
improve washing and drying performance and cycle time. Not all settings are available with each cycle, and some options cannot be
used together.
What
Regular Normal Cold
Colors Normal Cold
How
Quick Cold
Wrinkle
Control
Heavy Duty Cold
Cold Wash Cold
Sanitize with
Oxi*
Quick Cold
Temperature Spin Speed
Cool
Warm
Hot
Cool
Warm
Hot
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Hot Off
Cool
Warm
Hot
Cool
Warm
Hot
Basic Options Additional Options
Off
Medium
Fast
Off
Medium
Fast
Off
Slow
Medium
Fast
Off
Medium
Fast
Off
Medium
Fast
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Drying Options
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Soil Level Pre-Soak Extra Rinse FanFresh®Delay Wash
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
X X X X
X X X X
X X X X
X X X X
X X X X
X X X
X X X X
X X X X
* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and
adding a powdered Oxi product in the drum ensures sanitization. Check recommended wash temperature of your items and use the amount of Oxi
recommended by the manufacturer. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.
6
What
Colors (cont.) Wrinkle
Whites Normal Cold
Towels Normal Cold
* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and
adding a powdered Oxi product in the drum ensures sanitization. Check recommended wash temperature of your items and use the amount of Oxi
recommended by the manufacturer. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.
How
Control
Heavy Duty Cold
Cold Wash Cold
Sanitize with
Oxi*
Quick Cold
Wrinkle
Control
Heavy Duty Cold
Cold Wash Cold
Sanitize with
Oxi*
Quick Cold
Wrinkle
Control
Heavy Duty Cold
Cold Wash Cold
Sanitize with
Oxi*
Temperature Spin Speed
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Hot Off
Cool
Warm
Hot
Cool
Warm
Hot
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Hot Off
Cool
Warm
Hot
Cool
Warm
Hot
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Hot Off
Basic Options Additional Options
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Slow
Medium
Fast
Drying Options
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Soil Level Pre-Soak Extra Rinse FanFresh®Delay Wash
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
X X X X
X X X X
X X X X
X X X
X X X X
X X X X
X X X X
X X X X
X X X X
X X X
X X X X
X X X X
X X X X
X X X X
X X X X
X X X
7
What
Delicates Normal Cold
Bulky Items Normal Cold
* This cycle eliminates 99.9% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and
adding a powdered Oxi product in the drum ensures sanitization. Check recommended wash temperature of your items and use the amount of Oxi
recommended by the manufacturer. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.
How
Quick Cold
Wrinkle
Control
Heavy Duty Cold
Cold Wash Cold
Sanitize with
Oxi*
Quick Cold
Wrinkle
Control
Heavy Duty Cold
Cold Wash Cold
Temperature Spin Speed
Cool
Warm
Hot
Cool
Warm
Hot
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Hot Off
Cool
Warm
Hot
Cool
Warm
Hot
Cold
Cool
Warm
Hot
Cool
Warm
Hot
Cool
Warm
Hot
Basic Options Additional Options
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Off
Slow
Medium
Fast
Drying Options
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Auto Dry
Timed Dry
Soil Level Pre-Soak Extra Rinse FanFresh®Delay Wash
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
X X X X
X X X X
X X X X
X X X X
X X X X
X X X
X X X X
X X X X
X X X X
X X X X
X X X X
Government energy certications were based on the REGULAR (WHAT TO WHAT), NORMAL (HOW TO WASH), DRYING MODE AUTO DRYING OFF, TIMED DRYING 4 HOURS, DRYING ONLY ON CYCLE - DRYING TEMPERATURE SETTING NON - SELECTABLE.
The as-shipped defaults of REGULAR (WHAT TO WASH), NORMAL (HOW TO WASH), WARM TEMP, SPIN SPEED FAST, DRYING
MODE - AUTO DRYING OFF, TIMED DRYING OFF, DRYING ONLY OFF were not used for energy testing.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be marked
“HE” or “High Efciency.” Low-water washing creates excessive
sudsing with a non-HE detergent. Using non-HE detergent
will likely result in longer cycle times and reduced rinsing
performance. It may also result in component malfunction and,
over time, buildup of mold or mildew. HE detergents should be
low-sudsing and quick-dispersing to produce the right amount
of suds for the best performance. They should hold soil in
suspension so it is not redeposited onto clean clothes. Not all
detergents labeled as High Efciency are identical in formulation
and their ability to reduce suds. For example, natural, organic,
or homemade HE detergents may generate a high level of suds.
Always follow the detergent manufacturer’s instructions to
determine the amount of detergent to use.
Use only High
Efciency (HE)
detergent.
8
About Detergent Concentration
Today’s liquid HE detergents are concentrated. Most brands of
concentrated HE detergent will show the level of concentration
on the bottle.
However, if the detergent bottle does not give the concentration,
it can be easily calculated. Just divide the package size in uid
ounces by the number of loads. Then refer to the chart below
to nd the concentration.
Set the concentration level setting on the washer/dryer by
using the Tools button (see Step 12 in the “Using the All-In-One
Washer/Dryer” section). If you do not get your desired cleaning
results, set the concentration level to a lower concentration
number. If you have excess suds, set the concentration level
to a higher concentration number.
Concentration Number of ounces ÷ number of loads
2X 1.5–2.49 (44.4 mL–73.6 mL)
3X 0.9–1.49 (26.6 mL–44.1 mL)
4X 0.7–0.89 (20.7 mL–26.3 mL)
5X 0.5–0.69 (14.8 mL–20.4 mL)
6X 0.3–0.49 (8.9 mL–14.5 mL)
Using the Dispensers
1. For automatic dispensing, open the bulk dispenser drawer
using the handle at the base of the washer/dryer. For a single
load, open the single load dispenser drawer at the top left
corner of the washer/dryer and disable the Load & Go™
option.
2. Add laundry products as described below.
3. Slowly close the dispenser drawer. Make sure it is completely
closed.
Adding HE detergent to dispenser
Load & Go™ bulk dispenser
Use only High Efciency (HE)
liquid detergents. The bulk
dispensers will hold about 67.6 oz
(2 L) or 33.8 oz (1 L) of liquid HE
detergent, depending on dispenser,
or enough for many loads of laundry.
To Fill Bulk Dispeners:
Use only High
Efciency (HE)
detergent.
NOTES:
■
A small amount of water may remain in the single load
dispenser from the previous wash cycle. This is normal.
■
See “About Detergent Concentration” for information on
detergent concentration.
■
When detergent in the dispenser is running low, the display
will show the detergent level (Low).
■
Add single-dose and Oxi-type boosters to the drum before loading
items. See the “Using the All-In-One Washer/Dryer” section.
Adding detergent for a single load
Selector
HE detergent
compartment
Open the dispenser drawer by pulling on the handle at the
base of the washer/dryer. If desired, the bulk dispensers
can be completely removed from the drawer.
Locate the Load & Go™ bulk
Tab
dispenser. Gently pull up on the
tab located on the bulk dispenser
lid to lift the ll door.
Fill to the “MAX” line (see
illustrations at right) with HE
liquid detergent or liquid fabric
softener (1 L dispenser only).
Close ll door. It will click into place.
Make sure the concentration setting
“MAX” line
is correct (see the “Choosing the
Right Detergent” section).
It is recommended that you rinse
out the Load & Go™ containers when
relling, when changing detergent
types or concentrations, or when
the washer/dryer will not be used for
an extended period.
For instructions
on cleaning the dispenser cartridge,
see the “Washer/Dryer Care” section.
For instructions on changing
detergent concentration,
see Step 12 in the “Using
the All-In-One Washer/Dryer”
section.
Use only High Efciency
(HE) detergent.
Pour a measured amount of HE detergent into detergent
compartment. For powdered detergent, lift the selector
to the high position. For liquid detergent, push down the
selector to the low position.
Do not overll; adding too much detergent may cause
detergent to be dispensed into the washer/dryer too early.
Powdered detergent:
Lift the selector to the high
position. Add directly to the
compartment.
Liquid detergent:
Push down the selector
to the low position. Add
directly to the compartment.
IMPORTANT:
■ Disable Load & Go™ dispenser(s) as desired (see Step
12 in the “Using the All-In-One Washer/Dryer” section)
before starting a single load.
■ Do not add single-dose laundry packet to dispenser
drawer.
9
Using the All-In-One Washer/Dryer
First wash cycle without laundry
Before washing clothes for the rst time, set up the Load & Go™
bulk dispenser or add detergent to the single-dose dispenser
(see the “Using the Dispensers” section). Choose the Regular
(what to wash) and Quick (how to wash) cycle and run it without
clothes. Use only HE detergent. This initial cycle serves to ensure
the interior is clean.
2. Add laundry products, if desired
1. Sort and prepare your laundry
Sort items by recommended cycle, water temperature,
and colorfastness. Separate heavily soiled items from lightly
soiled. Separate delicate items from sturdy fabrics. Treat
stains promptly and check for colorfastness by testing stain
remover products on an inside seam.
IMPORTANT:
■ Empty pockets. Loose change, buttons, or any small
object can plug pumps and may require a service call.
■ Close zippers, fasten hooks, tie strings and sashes,
and remove non-washable trim and ornaments.
■ Mend rips and tears to avoid further damage to items
during washing.
■ Turn knits inside out to prevent pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
■ Do not dry garments if stains remain after washing,
because heat can set stains into fabric.
■ Always read and follow fabric care labels and laundry
product instructions. Improper usage may cause damage
to your garments.
10
Single-dose laundry packets, Oxi-type boosters, color-safe
bleach, or scented crystals can be added to the drum prior
to adding laundry. When using single-dose laundry packets,
make sure that the bulk dispenser is disabled or off (see
Step 12).
NOTE: Always follow manufacturer’s instructions.
3. Load laundry into washer/dryer
Place a load of sorted items loosely in the washer/dryer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling. If using the drying option, loading
the drum half full or less and not interrupting the drying cycle
by opening the door will improve drying performance and
cycle time. Close the washer/dryer door by pushing it rmly
until the latch clicks.
■ Push load fully into the washer/dryer. Make sure no items
are resting on the rubber seal to avoid trapping them
between the seal and the door window.
■ Mix large and small items and avoid washing single items.
Load evenly.
■ Wash small items in mesh garment bags. For multiple
items, use more than one bag and ll bags equally.
4. Add HE detergent
5. Add liquid fabric softener, if desired
Load & Go™ Bulk Dispenser
Liquid HE detergent
bulk dispenser
If the bulk dispenser already contains enough detergent
to wash your load, ensure the Load & Go™ dispenser you
want to use is enabled as described in Step 12. If you need
to add detergent to the bulk dispenser, see the “Using the
Dispensers” section.
Single Load Dispenser Drawer
Single load
liquid
HE detergent
Adjust the selector, based on type of HE detergent used
(either liquid or powdered). Add a measured amount of
detergent directly into the detergent compartment. See
“Using the Dispensers” section. Disable the Load & Go™
dispenser(s).
NOTE: Do not add single-dose laundry packets, Oxi-type
boosters, color-safe bleach, or scented crystals to dispensers.
They will not dispense correctly.
OR
Single load
powdered
HE detergent
Load & Go™ Bulk Dispenser
Liquid HE detergent/
fabric softener
bulk dispenser
If the bulk dispenser already contains enough fabric softener
for your load, ensure the 1 L Load & Go™ bulk dispenser
is enabled as described in Step 12. If you need to add
fabric softener to the bulk dispenser, see the “Using the
Dispensers” section.
Single Load Dispenser Drawer
Pour a measured amount of liquid fabric softener into liquid
fabric softener compartment. Always follow manufacturer’s
directions for correct amount of fabric softener, based on
your load size. Disable the 1 L Load & Go™ bulk dispenser
if not used to dispense detergent.
Fabric softener is always dispensed in the last rinse, even
if Extra Rinse is selected.
IMPORTANT: Do not overll, dilute, or use more than
the manufacturer-recommended quantity of fabric softener.
Do not ll past the “MAX” line. Overlling dispenser will
cause fabric softener to immediately dispense into washer/
dryer.
■ Do not spill or drip any fabric softener onto the clothes.
■ Do not use liquid fabric softener dispenser balls in this
washer. They will not dispense correctly.
■ Do not use fabric softener sheets.
OR
11
6. Add liquid chlorine bleach to
single load dispenser, if desired
8. Select wash program/cycle
4:28
3:15
Add liquid chlorine bleach to the bleach compartment.
Do not overll, dilute, or use more than 2⁄3 cup (165 mL).
Do not use color-safe bleach or Oxi in the same cycle with
liquid chlorine bleach.
IMPORTANT:
■ Always measure liquid chlorine bleach. Use a measuring
cup with a pour spout; do not guess.
■ Do not ll beyond the “MAX” line. Overlling could
cause garment damage.
■ Do not use thickened, easy-pour, or no-splash bleach
when running the Clean Washer with affresh® cycle as
excess suds may occur.
■ Do not add liquid chlorine bleach to the bulk dispenser.
■ Slowly close dispenser drawers. Make sure the drawers
are closed completely.
7. Touch POWER button
to turn on washer/dryer
What to Wash
REGULAR
Temperature
WARM
From the home screen, touch the “What to Wash” area of the
screen to select the program that best matches the items you
want to wash. You may need to scroll down with your nger to
see all of the selections. Touch the desired program to return
to the home screen.
Touch the “How to Wash” area of the screen to select the
program that best matches the method that you would like
to wash those items. You may need to scroll down with your
nger to see all of the selections. Touch the desired program
to return to the home screen.
Spin Speed
EXTRA FAST
How to Wash
NORMAL
Auto Dry
Dry
9. Adjust temperature and spin speed,
if desired
4:28
†
3:15
What to Wash
REGULAR
How to Wash
NORMAL
Touch until the indicators turn on.
† Not all options and settings are available with all programs/cycles.
See “Cycle Guides” for available options and settings.
12
Temperature
WARM
To adjust temperature:
From the home screen, touch the “Temperature” area of
the screen to show the Temperature settings available for
the cycle/program chosen in Step 8. Touch the desired
setting and touch OKAY to conrm that setting.
The recommended wash temperature is preset for each cycle.
Some preset temperatures can be changed. You may select
a different wash temperature based on the level of soil and
type of fabric being washed. For best results, use the warmest
wash water safe for your fabric, following the garment label
instructions. All wash temperatures feature a cold rinse.
To adjust spin speed:
Touch the “Spin Speed” area of the screen to show the
Spin Speed settings available for the cycle/program chosen
in Step 8. Touch the desired setting and touch OKAY to
conrm that setting.
The recommended spin speed is preset for each cycle. Some
preset speeds can be changed.
■ Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.
■ Slower spin speeds reduce wrinkling, but will leave your
load more damp.
Spin Speed
EXTRA FAST
Auto Dry
Dry
Drying Function (Step 10)
To run a dry cycle only:
Load the drum half full or less for optimal drying performance and
cycle time. From the home screen, touch the “Drying Mode” area
of the screen to show the available Drying Mode settings, and
from the Drying Mode screen, after making the Automatic Drying
or Timed Drying choices as mentioned above, touch “DRYING
ONLY ON.” Do not open the door during the drying cycle.
NOTE: The washer will spin at high speed prior to running the
dry cycle.
IMPORTANT:
■ Do not use dryer sheets.
■ Do not dry comforters or large blankets.
10. Select drying function, if desired
4:28
3:15
Temperature
WARM
What to Wash
REGULAR
Spin Speed
EXTRA FAST
How to Wash
NORMAL
Auto Dry
Dry
11. Select options, if desired
From the home screen, touch the Options icon (at upper right of
screen) and the Options screen will show Soil Level, Extra Rinse,
Pre-Soak, FanFresh,® and Wrinkle Shield™ selections. Previously
selected “What to Wash” and “How to Wash” options will be
shown on the screen. Touch the screen for each option to
change its setting.
Soil Level Option
The recommended soil level is preset for each cycle. The Soil
Level option allows you to select a Light, Normal, or Heavy soil
level setting. Some preset soil levels can be changed. For heavily
soiled and sturdy fabrics, select the Heavy soil level setting.
For lightly soiled and delicate fabrics, select the Light soil level
setting. Lower soil level settings will help reduce tangling and
wrinkling.
Extra Rinse Option
The Extra Rinse option provides an additional rinse to the
†
selected cycle.
Pre-Soak Option
The Pre-Soak option can be set for 30 min, 1 hr or 8 hrs.
FanFresh® Option
The FanFresh® option will periodically tumble the load after the
end of the cycle for up to 12 hours. Touch FAN FRESH to activate
this option. This option is not available when a drying mode
is selected. FanFresh® may be ended at any time by touching
the “X” on the touch screen to the right of the estimated time
remaining.
Wrinkle Shield™ Option
The Wrinkle Shield™ option is only available when a drying mode
is selected, and will periodically tumble the load after the end
of the cycle for up to 12 hours. Wrinkle Shield™ may be ended
at any time by touching the “X” on the touch screen to the right
of the estimated time remaining.
†
From the home screen, touch the “Drying Mode” area of
the screen to show the available Drying Mode settings.
From the Drying Mode screen, choose between Automatic
Drying and Timed Drying. For Automatic Drying, touch AUTO
DRY; then touch the screen to choose between Damp Dry,
Dry, and Extra Dry. For Timed Drying, touch TIMED DRY; then
touch the screen to choose from among 60 min, 90 min,
120 min, 180 min, and 240 min. Expect longer drying times
than with traditional vented dryers.
†
Not all options and settings are available with all programs/cycles.
See “Cycle Guides” for available options and settings.
13
12. Use Tools button to change
other settings, if desired
The Tools button gives access to many other settings, utility
cycles, preferences, and information. Touch the TOOLS button
to access the Tools screen, which contains the following
(you will need to scroll down with your nger to access
all of the selections).
Load & Go™ Dispenser 1
Touch this icon to access:
Load & Go™ Status Dispenser 1 and choose between:
■ Active
■ Disabled (1 Cycle)
■ Off (Permanently)
Detergent Concentration Dispenser 1 and choose between:
■ 2X
■ 3X
■ 4X
■ 5X
■ 6X
■ 8X
Load & Go™ Dispenser 2
Touch this icon to access:
Load & Go™ Status Dispenser 2 and choose between:
■ Active
■ Disabled (1 Cycle)
■ Off (Permanently)
Load & Go™ Content Dispenser 2 and choose between:
■ Softener
■ Detergent
Once set at Detergent:
Set Concentration Dispenser 2 and choose between:
■ 2X
■ 4X
■ 6X
■ 8X
Control Lock
Touch this icon to lock the controls. Swipe up to unlock.
Mute
Touch this icon to mute or unmute sounds.
Utility Cycles
Touch this icon to access the following utility cycles: Drain &
Spin and the Clean Washer with affresh® cycle. Touch the utility
cycle you wish to use and follow the screen prompts.
NOTE: To get a Rinse & Spin cycle, select Drain & Spin and
the Extra Rinse option.
Preferences
Touch to access Times and Dates, Sound Volume, Display
Settings, and Regional. Follow the screen prompts.
WiFi
Press to access Connect to Network, SAID (Smart Appliance
ID) Codes, Mac Address, and WiFi. Follow the screen
prompts.
Info
Touch to access Service & Support, Store Demo Mode,
Restore Factory, WiFi Terms and Conditions, and Software Terms
and Conditions. Follow the screen prompts.
NOTE: All changes to settings will remain in effect until settings are
changed again.
13. Touch and hold START/PAUSE
button to begin cycle
Touch and hold the START/PAUSE button to start the cycle.
To pause a cycle in progress, touch the START/PAUSE button
once; then touch again to continue the cycle. To cancel a
cycle, touch the “X” on the touch screen to the right of the
estimated time remaining and run Drain & Spin to remove
any excess water.
At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.
When START/PAUSE is touched the washer will chime,
indicating it is starting. The drum will make a partial turn. The
door will click when it locks. Once the door has locked, the
washer will begin spinning to sense load size. This sensing
process will continue throughout the cycle. After the load
size is sensed, the estimated time based on load size will
be displayed and water will be added. You may hear water
owing through the dispenser, adding detergent to the load.
The actual cycle time may be lengthened; however, the
display will continue to show the estimated time.
Unlocking the door to add garments:
If you need to open the door to add one or two missed
garments, you may do so when “Add Garments” appears on
the display. The time allowed to add a garment will vary based
on cycle selection and load size.
Touch ADD GARMENTS once; the door will unlock once
the washer movement has stopped. This may take several
seconds. Then close the door and touch and hold ADD
GARMENTS again to restart the cycle.
Adding items after “Add Garments” is no longer displayed:
Cancel the current cycle. Water will drain and you will need
to reselect the cycle and restart.
14. Touch POWER button to turn off
washer/dryer after cycle ends
The Power button is also used to turn on the washer
before use.
14
15. Remove garments promptly
after cycle is nished
Setting a delayed start
4:28
3:15
After a wash-only cycle, promptly remove
garments after cycle has completed to avoid
odor and rusting of metal objects on garments.
When unloading garments, pull back the door seal and check for
small items between the tub and the washer/dryer drum.
If you will be unable to remove the load promptly after a washonly cycle, use the FanFresh® option (see Step 11).
After a wash and dry cycle or a dry-only cycle, promptly
remove garments after cycle has completed to reduce wrinkling.
If you will be unable to remove a load promptly, use the Wrinkle
Shield™ option (see Step 11).
NOTES:
■ This washer/dryer has a tight seal to avoid water leaks.
To avoid odors, leave the door open to allow the washer/
dryer to dry between uses.
■ If a dry cycle is interrupted and the load removed before
the cool-down period at the end of the cycle, the load will
be very hot.
What to Wash
REGULAR
Temperature
WARM
Touch POWER until the indicators turn on. From the home
screen, make sure the washer/dryer is set to the correct time
and date (if it is not, see Step 12 for instructions on how to set
the time and date).
Touch the clock icon on the far right portion of the touch
screen. The “Select a start time” screen will show on the
display. Scroll horizontally to select a preferred start time for
your wash or dry cycle. The times will display in 15-minute
increments up to 8 hours. Touch OKAY to set the start time.
The display will return to the home screen and the clock icon
will turn brown.
To delete or modify the delayed start, touch the clock icon
again and follow the screen prompts.
Spin Speed
EXTRA FAST
How to Wash
NORMAL
Auto Dry
Dry
15
All-In-One Washer/Dryer Maintenance
CLEANING THE WASHER/DRYER LOCATION
Keep washer/dryer area clear and free from items that would
block the airow for proper dryer operation. This includes
clearing piles of laundry in front of the washer/dryer.
WASHER/DRYER CARE
Recommendations to Help Keep Your Washer/Dryer
Clean and Performing at Its Best
1. Always use High Efciency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer/dryer which, in turn, may result in undesirable
odor.
2. Use warm or hot water washes sometimes (not
exclusively cold water washes) because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer/dryer door slightly ajar between
uses to help dry out the washer/dryer and avoid the
buildup of odor-causing residue.
4. Periodically clean residue from all interior surfaces of the
window. For better care, wipe the entire inside of the door
with a damp cloth.
Cleaning Your Front Loading Washer/Dryer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
washer/dryer maintenance procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer/
dryer.
Cleaning the Door Seal
1. Open the washer/dryer door and remove any clothing or
items from the washer/dryer.
2. Inspect the gray-colored seal between the door opening
and the drum for stained areas, soil buildup, or lint. Pull
back the seal to inspect all areas under the seal and to
check for foreign objects or lint.
WASHER/DRYER CARE (cont.)
3. If stained areas, soil buildup, or lint are found, wipe down
these areas of the seal using either of the following two
procedures:
a. affresh® Machine Cleaning Wipes Procedure:
i. When the cycle is complete, gently pull back the
rubber door seal and clean the entire surface with the
textured side of an affresh® Machine Cleaning Wipe.
b. Dilute Liquid Chlorine Bleach Procedure:
i. Mix a dilute bleach solution, using 3/4 cup (177 mL)
of liquid chlorine bleach and 1 gallon (3.8 L) of warm
tap water.
ii. Wipe the seal area with the dilute solution, using
a damp cloth.
iii. Let stand 5 minutes.
iv. Wipe down area thoroughly with a dry cloth and let
washer/dryer interior air dry with door open.
IMPORTANT:
■ Wear rubber gloves when cleaning with bleach.
■ Refer to the bleach manufacturer’s instructions for
proper use.
Cleaning the Inside of the Washer/Dryer
This washer/dryer has a special cycle that uses higher water
volumes in combination with affresh® Washer Cleaner or
regular liquid chlorine bleach to thoroughly clean the inside
of the washer/dryer.
IMPORTANT: Do not use thickened, easy-pour, or no-splash
bleach when running the Clean Washer with affresh® cycle as
excess suds may occur.
NOTE: Read these instructions completely before beginning
the cleaning process.
Begin procedure
1. Clean Washer with affresh® Cycle Procedure
(Recommended for best performance):
a. Open the washer/dryer door and remove any clothing
or items.
b. Use an affresh® Machine Cleaning Wipe or a soft,
damp cloth or sponge to clean the inside door window.
c. Add an affresh® Washer Cleaner tablet to the
washer/dryer drum.
d. Do not add the affresh® Washer Cleaner tablet to
the dispenser drawer.
e. Do not add any detergent or other chemical to the
washer/dryer when following this procedure.
f. Close the washer/dryer door.
g. Select the Clean Washer with affresh® cycle.
h. Select the FanFresh® option to help dry the washer/
dryer interior after the cycle is complete.
NOTE: The washer/dryer remembers your last option
selection and will use it for future wash cycles until you
deselect that option.
i. Touch and hold START/PAUSE button to begin the
cycle. The Clean Washer with affresh® Cycle operation
is described below.
16
WASHER/DRYER CARE (cont.)
WASHER/DRYER CARE (cont.)
2. Chlorine Bleach Procedure:
a. Open the washer/dryer door and remove any clothing
or items.
b. Open the single-load dispenser drawer and add
regular liquid chlorine bleach to the “MAX” line in
both the bleach compartment and the fabric softener
compartment. Either traditional or HE chlorine bleach
can be used.
IMPORTANT: Do not use thickened, easy-pour,
or no-splash bleach as excess suds may occur.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer/dryer
damage over time.
c. Close the washer/dryer door and the dispenser
drawer.
d. Do not add any detergent or other chemicals to the
washer/dryer when following this procedure.
e. Select the Clean Washer with affresh® cycle.
f. Select the FanFresh® option to help dry the washer/
dryer interior after the cycle is complete.
NOTE: The washer/dryer remembers your last option
selection and will use it for future wash cycles until
you deselect that option.
g. Touch and hold START/PAUSE to begin the cycle.
The Clean Washer with affresh® Cycle operation
is described below.
NOTE: For best results, do not interrupt cycle.
Description of Clean Washer with affresh® Cycle
Operation:
1. The Clean Washer with affresh® cycle will determine
whether clothing or other items are in the washer.
2. If no items are detected in the washer, it will proceed with
the cycle.
a. If any items are detected in the washer, “rL”
(remove load) will be displayed. The door will unlock.
Open washer/dryer and remove any garments from
the washer/dryer drum.
b. Touch POWER to clear the “rL” code.
c. Touch and hold START/PAUSE to restart the cycle.
3. After the cycle is complete, leave the door open slightly to
allow for better ventilation and drying of the washer/dryer
interior.
Cleaning the Dispensers
After using the Clean Washer with affresh® cycle, you may
nd some residue buildup in the washer/dryer’s dispensers.
To remove residue from the single-load dispenser, remove
the drawer and wipe the surfaces with an affresh® Machine
Cleaning Wipe or a damp cloth and towel dry either before
or after you run the Clean Washer with affresh® cycle. Use
an all-purpose surface cleaner, if needed.
To remove residue from the Load & Go™ bulk dispenser,
lift the handle on the dispenser housing and pull to remove
it from the washer/dryer cabinet; then rinse the dispenser
thoroughly with running water. Wipe the outside dispenser
surface with an affresh® Machine Cleaning Wipe or a damp
cloth, and towel dry. Use an all-purpose surface cleaner, if
needed.
Replace the dispenser in the washer/dryer cabinet and make
sure that it is correctly seated.
IMPORTANT: Dispensers are not dishwasher-safe.
Cleaning the Outside of the Washer/Dryer
Use an affresh® Machine Cleaning Wipe or a soft, damp
cloth or sponge to wipe up any spills. Occasionally wipe the
outside of your washer/dryer to help keep it looking new. Use
an affresh® Machine Cleaning Wipe or mild soap and water.
IMPORTANT: To avoid damaging the washer/dryer’s nish,
do not use abrasive products.
CLEAN WASHER CYCLE REMINDER
The Clean Washer with affresh® message will ash at the
end of a wash cycle when the washer/dryer has run 30 wash
cycles. This is a reminder to run the Clean Washer with
affresh® cycle.
If the Clean Washer with affresh® cycle is not run, the
message will stop ashing at the end of a wash cycle
after running three more regular wash cycles. After 30 more
wash cycles are completed, the Clean Washer with affresh®
message will again ash at the end of a wash cycle as a
reminder.
17
REMOVING THE DISPENSER
CLEANING LOAD & GO™ CONTAINERS
Single Load Dispenser Drawer
Removing the Dispenser
To remove:
1. Pull dispenser drawer out until it stops.
2. Press down on the release tab and pull straight out
to remove the dispenser.
3. Lift off cover panel
by pulling straight up.
It is recommended that you rinse out the Load & Go™
containers when relling, when changing detergent types or
concentrations, or when the washer/dryer will not be used for
an extended period.
1. Pull the dispenser drawer out until it stops.
2. Lift out the Load & Go™ containers.
3. Lift the ll lid and ush interior thoroughly with warm water.
4. Allow to air dry.
IMPORTANT: Containers are not dishwasher-safe.
WATER INLET HOSE
To replace:
1. Position cover panel back
onto posts on dispenser.
Apply slight pressure on
cover panel to seat it.
2. Align edges of dispenser
with guides in washer/
dryer; then slide dispenser
back into slot.
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses:
■ Mark the date of replacement on the label with a
permanent marker.
■ Check that the old washers are not stuck on the washer/
dryer inlet valves.
■ Use new washers in the new inlet hoses to ensure a
proper seal.
18
NON-USE AND VACATION CARE
If moving, or not using your washer/dryer for a period
of time, follow these steps:
1. Unplug or disconnect power to washer/dryer.
2. Turn off water supply to washer/dryer to avoid ooding
due to water pressure surges.
HELPFUL TIP: Attach a reminder note to the washer/
dryer to turn the water back on before washer’s next use.
3. Clean the dispensers. See “Cleaning the Dispensers.”
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer/
dryer where it will not freeze. Because some water may stay
in hoses, freezing can damage washer/dryer. If storing or
moving during freezing weather, winterize your washer/dryer.
To winterize washer/dryer:
1. Shut off water faucet, disconnect and drain water
inlet hose.
HELPFUL TIP: Attach a reminder note to the washer/
dryer to turn the water back on before washer’s next use.
2. Remove drain pump lter.
3. Put 1 qt. (1 L) of R.V.-type antifreeze in drum and run
washer/dryer on Normal cycle for about 2 minutes to
mix antifreeze and remaining water.
4. Unplug washer/dryer or disconnect power.
TRANSPORTING YOUR WASHER/DRYER
1. Shut off water faucet. Disconnect and drain water inlet
hose.
2. If washer/dryer will be moved during freezing weather,
follow “Winter Storage Care” directions before moving.
3. Disconnect drain hose from drain system and from back
of washer/dryer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside drum.
6. Bundle power cord with a rubber band or cable tie
to keep it from hanging to the ground.
IMPORTANT: Call for service to install new transport
bolts. Do not reuse transport bolts. Washer/dryer must
be transported in the upright position. To avoid structural
damage to your washer/dryer, it must be properly set up
for relocation by a certied technician.
REINSTALLING/USING
WASHER/DRYER AGAIN
To reinstall washer/dryer after non-use, vacation, winter
storage, or moving:
1. Refer to the Installation Instructions to locate, level,
and connect washer/dryer.
2. Before using again, run washer/dryer through the
following recommended procedure:
To use washer/dryer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on water faucets.
2. Plug in washer/dryer or reconnect power.
3. Run washer/dryer through Heavy Duty cycle to
clean washer/dryer and remove antifreeze, if used.
Use only HE detergent. Use half the manufacturer’s
recommended amount for a medium-size load.
19
CLEANING THE DRAIN PUMP FILTER/
DRAINING RESIDUAL WATER
NOTE: Perform the following procedure occasionally.
CLEANING THE DRAIN PUMP FILTER/
DRAINING RESIDUAL WATER (cont.)
4. Remove large clumps of lint by hand from the lter and
place lint in a suitable waste container. Remove remaining
residue from the lter by rinsing with water.
1. Open the dispenser drawer by pulling on the handle at the
base of the washer. This will reveal the drain pump lter.
Remove the drawer by releasing the tab on each side.
Drain pump
lter
2. Place a broad, at container beneath the drain pump lter
to collect the drain water. Release the black hose from the
hose clip, remove the plug, and drain the hose into the
container. Empty the container. Repeat this procedure if
necessary until all the water has drained. Make sure that
the black hose is completely dry, replace the plug, and
secure the hose in the clip.
NOTE: If water does not drain well, push in hose slightly to
remove any possible kinks.
Hose clip
With your nger, push
down on tab on right side
of drawer, and up on tab on
left side of drawer.
Right sideLeft side
Black hose
5. Reinsert the drain pump lter by turning it clockwise.
Make sure to turn it in as far as it will go, with the lter
handle remaining as close as possible to the vertical
position.
6. Replace and close the dispenser drawer. Make sure to
insert both rails simultaneously when replacing the drawer.
You will hear a clicking sound that indicates the rails have
engaged. To ensure proper placement of the drawer, pull
out fully. The drawer should be fully engaged and the rails
locked in place. Make sure the drain hose is secured in the
hose clip and tucked underneath the cutout.
3. Lay a cotton cloth beneath the drain pump lter to absorb
any water still in it. Then remove the drain pump lter by
turning it counterclockwise.
20
ADDITIONAL CLEANING
Gently pull back the rubber door seal and clean any stained
areas, soil buildup, or lint with the textured side of an
affresh® Machine Cleaning Wipe.
Internet Connectivity Guide
Get the App and Get Connected
With your mobile device, get the app, connectivity setup instructions, terms of use, and privacy policy at:
www.whirlpool.com/connect
In Canada, visit
www.whirlpool.ca/connect
IMPORTANT: Proper installation of your appliance prior to use is your responsibility. Be sure to read and follow the Installation Instructions
that came with your appliance.
Connectivity requires Wi-Fi and account creation. App features and functionality subject to change. Data rates may apply. If you have any
problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
You Will Need:
A home wireless router supporting Wi-Fi, 2.4Ghz with WPA2 security. If you are unsure of your router’s capabilities,
SET UP
Once installed, launch the app. You will be guided through the steps to set up a user account and to connect your appliance. If you have
any problems or questions, call Whirlpool Corporation Connected Appliances at 1-866-333-4591.
refer to the router manufacturer’s instructions.
The router to be on and have a live internet connection.
The 10-character Smart Appliance ID (SAID) code for your appliance. The SAID code is either printed on a label on the
appliance or can be found on the LCD screen. Refer to the appliance Use and Care Guide for the location.
21
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Vibration or Off-Balance
Vibration, rocking,
or “walking”
Noises
Clicking or metallic noises Door locking or unlocking. After starting a cycle the drum will make a partial turn and
Gurgling or humming Washer/dryer may be draining water. The pump may make a humming sound with periodic
Water Leaks
Check the following
for proper installation
Feet may not be in contact with the
oor and locked.
Washer/dryer may not be level. Check oor for exing or sagging. If ooring is uneven,
Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items.
The shipping bolts are still in the back
of the washer/dryer.
Objects caught in wash drain system. Empty pockets before washing. Loose items such as coins
Fill hoses not attached tightly. Tighten ll hose connection.
Fill hose washers. Properly seat cold ll hose at washer.
Drain hose connections. Check that the drain hose is properly secured to drain pipe
Drain pump lter is not properly seated. Make sure lter is correctly placed in the housing. See
Drain pump lter is clogged/drain
pump lter hose plug is off or loose.
Check household plumbing for leaks
or clogged sink or drain.
Strainer (or nylon stocking) on end
of drain hose is clogged.
Front and rear feet must be in rm contact with oor, and
washer/dryer must be level to operate properly. Jam nuts
must be tight against the bottom of the cabinet.
a 3/4" (19 mm) piece of plywood under your washer/dryer
will reduce sound. Do not install washer/dryer on a raised
wooden platform.
See “Level Washer/Dryer” in Installation Instructions.
Balance a single item such as a rug or jean jacket with a
few extra items.
Item or load not suitable for selected cycle. See “Cycle
Guides” and “Using the All-In-One Washer/Dryer.”
See “Unpacking Washer/Dryer” in the Installation Instructions.
the door will lock. The door will remain locked until the end of
cycle. This is normal.
could fall between washer/dryer drum and tub or may block
pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal
snaps, buckles, or zippers touch against the stainless
steel drum.
gurgling or surging as nal amounts of water are removed
during the spin/drain cycles. This is normal at certain stages
of the cycle.
or laundry tub.
“Cleaning the Drain Pump Filter/Draining Residual Water.”
Clean the drain pump lter (see “Cleaning the Drain Pump
Filter/Draining Residual Water”). Make sure drain pump lter
hose plug is fully seated. If loose, order a replacement plug
(see “Assistance or Service”).
Water can back up out of a clogged sink or drain pipe.
Check all household plumbing for leaks (laundry tubs,
drain pipe, water pipes, and faucet.)
Remove strainer/stocking from drain hose.
22
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