Whirlpool WFW92HEFW0, WFW92HEFU0, WFW92HEFC0, WFW92HEFBD0, WFW75HEFW0 Owner’s Manual

Use & Care Guide Guide d’utilisation et d’entretien

Front-Loading Automatic Washer Laveuse automatique à chargement frontal

W10891955A W10891956A – SP

Para obtener acceso al

Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite:

www.whirlpool.com

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou toute question, consulter www.whirlpool.ca

Designed to use only HE High Efﬁciency detergents.

Conçue pour l’utilisation d’un détergent haute efﬁcacité seulement.

Table of Contents

WASHER SAFETY .................................................................. 3

ACCESSORIES ....................................................................... 4

CONTROL PANEL AND FEATURES ..................................... 5

CYCLE GUIDE ........................................................................ 9

CHOOSING THE RIGHT DETERGENT ................................12

USING THE DISPENSER DRAWER .....................................12

USING THE LOAD & GO™ DISPENSER DRAWER ..............13

USING YOUR WASHER ........................................................14

WASHER MAINTENANCE ....................................................19

TROUBLESHOOTING ........................................................... 23

WARRANTY ...........................................................................32

ASSISTANCE OR SERVICE ..................................Back Cover

Table de matières

SÉCURITÉ DE LA LAVEUSE ............................................... 33

ACCESSOIRES ..................................................................... 34

TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ...... 35

GUIDE DE PROGRAMMES ................................................. 39

CHOIX DU DÉTERGENT APPROPRIÉ................................ 42

UTILISATION DU TIROIR DU DISTRIBUTEUR .................. 42

UTILISATION DU TIROIR DISTRIBUTEUR LOAD & GO™ ... 43

UTILISATION DE LA LAVEUSE ........................................... 44

ENTRETIEN DE LA LAVEUSE ............................................. 49

DÉPANNAGE ........................................................................ 53

GARANTIE ............................................................................ 64

ASSISTANCE OU SERVICE ...................... Couverture arrière

Washer Safety

Accessories designed for your appliance:

Accessories

INSTALLATION & MAINTENANCE

ACCESSORIES

FACTORY CERTIFIED PARTS – these three

words represent quality parts and accessories

designed specically for your appliance.

Time tested engineering that meets

our strict quality specications.

FACTORY CERTIFIED PARTS

Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-698-2538 or visit us at:

www.whirlpool.com/accessories. In Canada, call 1-800-688-2002 or visit us at www.whirlpool.ca.

15" Pedestal

Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.

Load & Go™ Liquid HE Detergent Cartridge (on some models)

If you frequently alternate between two different liquid HE detergents, you may also purchase an additional cartridge.

Stack Kit

If space is at a premium, the stack kit allows the dryer to be installed on top of the washer.

Single-Dose Liquid HE Detergent Cup (on some models)

The cup provides a way to dispense a single dose of liquid detergent.

Control Panel and Features

Not all features and cycles are available on all models.

NOTES:

The control panel features a sensitive surface that responds to a light touch of your ﬁnger. To ensure your selections are registered, touch the control panel with your ﬁngertip, not your ﬁngernail. When selecting a setting or option, simply touch its name.

At cycle completion, your setting and option choices will be remembered for your next use of that cycle. However, if power is lost to the washer, the settings and options will go back to the factory defaults.

B EA C D

C E

B D

POWER

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

NOTE: Turning the Wash Cycle knob will also turn the washer on.

WASH CYCLE KNOB

Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected.

NOTE: The Clean Washer with affresh® LED will ﬂash when the washer has run 30 wash cycles as a reminder to run the Clean Washer with affresh® cycle.

See “Cycle Guide” for detailed descriptions of cycles. NOTE: For best results when using the Wash & Dry cycle,

use for loads weighing 2 lbs and less, such as a soccer uniform or a running tank and shorts. Allow the cycle to run the full duration of 12 hours.

START

Touch and hold for 3 seconds until the light above Start comes on to start a cycle, or touch once while a cycle is in process to pause it. If you want to add a garment, you can touch START when the “Add Garment” LED is on.

LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed. Factors such as load size, wash temperature, and water pressure may affect the time shown in the display. Tightly packing, unbalanced loads, or excessive suds may cause the washer to lengthen the cycle time, as well.

Touch the desired setting along the bottom of the display to adjust. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles.

Cycle Status Lights

For details, see “Cycle Status Lights” section.

Load & Go™ – Detergent Concentration and Water Hardness (on some models)

Touch DETERGENT CONCENTRATION to set detergent concentration from 2x to 6x. Touch WATER HARDNESS to set water hardness (normal, hard, or soft). For details, see “About Detergent Concentration” section.

IMPORTANT: When using the dispenser cartridge with concentrated liquid detergent, be sure to change the detergent concentration settings in the control if the detergent used is different than factory preset of 2x concentration.

Wash Temp

The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, use the warmest wash water safe for your fabric, following the garment label instructions. All wash temperatures feature a cold rinse.

Spin

This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

Faster spin speeds mean shorter dry times, but may

increase wrinkling in your load.

Slower spin speeds reduce wrinkling, but will leave

your load more damp.

Soil

Soil level (wash time) is preset for each wash cycle. When you change the soil setting,

the cycle time will increase or decrease in the Estimated Time Remaining display.

For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, time. For lightly soiled and delicate fabrics, Soil setting

use the Soil setting

to select more wash

use the

to select less wash time. Lower soil level

settings will help reduce tangling and wrinkling.

Presoak

Touch to add a Presoak time of your choice to a wash cycle. Items will gently tumble through the detergent and water for the selected time to help loosen tough stains.

OPTIONS

Touch to activate additional wash options or additional features on the washer before touching START. Additional wash options or additional features selected after touching Start may not activate.

Once a wash option or additional feature is selected, it is saved for the cycle selected. To return to factory default cycle settings, unplug washer for 30 seconds; then plug back in.

Adjust Delay Time

Touch – or + to delay the start of the wash cycle by up to 8 to 12 hours depending on your model.

FanFresh® Option (on some models)

The FanFresh® option will periodically tumble the load after the end of the cycle for up to 12 hours, while the integrated fan circulates air through the washer to reduce humidity. To turn on the FanFresh® option, touch FanFresh. If, however, the FanFresh® option is turned on, it will stay on for all future cycles until turned back off – the washer remembers the last on/off status set. To turn off the FanFresh® option, touch FANFRESH.

You may also activate the FanFresh® option without running a cycle by touching and holding POWER for one second, then touching and holding FANFRESH for 3 seconds, then touching and holding START for 3 seconds.

To turn off the FanFresh® option when it is running, touch POWER.

NOTE: The door will lock while the FanFresh® option is active. To cancel the option and unlock the door, touch POWER.

Extra Rinse

Activate this option to add an extra rinse to most cycles. NOTE: Extra Rinse can also be used to turn on the

Drum Light (on some models). Simply touch and hold EXTRA RINSE for 3 seconds.

Cycle Signal

Use this option to set the volume level or turn off the signal that sounds at end of cycle.

With each touch of the Cycle Signal, a number is displayed for the sound level selected: 0 = off, 1 = low, 2 = medium, 3 = high.

NOTE: Touch-tone volume does not change. To turn off the tones that sound when a setting is

touched: Touch and hold CYCLE SIGNAL for about

3 seconds. Repeat to turn them on.

Control Lock

Touch and hold for 3 seconds to lock the controls to avoid unwanted changes or operation. Touch and hold 3 seconds again to unlock. For each second CONTROL LOCK is held down, the display will count down one second: you will see “3,” then “2,” then “1.” You may still touch START to pause the cycle, or touch POWER to turn off the washer.

DISPENSERS

ADDITIONAL OPTION

Drum Light (on some models) Touch and hold EXTRA RINSE for 3 seconds to turn on

the Drum Light.

ECOBOOST™ OPTION

Touch to activate the EcoBoost™ option. The EcoBooost™ option provides additional energy savings through reduced hot water usage and maintains cleaning performance by lengthening the wash time on some cycles.

NOTE: Energy savings may vary across loads and cycles.

STEAM CLEAN OPTION

The Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. An integrated heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Steam Clean option.

Load & Go™ Dispenser Drawer (on some models)

The Load & Go™ dispenser drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Load & Go™ Dispenser Drawer” for information on using the dispenser drawer.

Powdered High Efﬁciency “HE” detergent

compartment

This compartment holds powdered HE detergent for a single load.

Liquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

Use only liquid fabric softener in this dispenser.

Liquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine

bleach at the optimum time during the ﬁrst rinse after the wash cycle. This compartment cannot dilute powdered bleach.

Dispenser Drawer (on some models)

The dispenser drawer gives you the convenience of adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Dispenser Drawer” for information on using the dispenser drawer.

Load & Go™ Liquid High Efﬁciency “HE”

detergent cartridge

Each dispenser cartridge holds up to 18.5 oz. (550 ml) of liquid HE detergent, enough for up to 36† loads, depending on cycle and detergent concentration. The cartridge ﬁts into compartment (B) of the dispenser drawer for convenient loading.

Change detergent concentration setting if detergent used is different than factory preset of 2x concentration. See “About Detergent Concentration” section.

Change water hardness setting if desired level is different than factory preset of Normal.

Liquid High Efﬁciency “HE” detergent compartment

This compartment holds liquid or powdered HE detergent for your main wash cycle.

†

The number of loads will vary, depending on detergent concentration, load size, cycle used, and soil level. The maximum capacity of up to 36 loads requires use of 6x concentration detergent.

CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

Load & Go™ Dispenser Drawer This will be lit when the washer is on with the dispenser

drawer closed and the cartridge in place. If the cartridge is removed and the drawer is closed, Load & Go will not light.

Detergent Level Low – This will light (yellow) if there is enough detergent

in the Load & Go™ cartridge for only a few more cycles.

Empty – This will light (red) if there is no detergent in the

Load & Go™ cartridge.

Door Locked Door Locked will light to indicate that the door is locked and

cannot be opened without ﬁrst pausing or canceling the cycle.

Add Garment When Add Garment is lit, you may pause the washer, open

the door, and add items. Touch and hold START to start the washer again.

Dispensing This will light when the detergent is being dispensed.

Done

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

Delay Wash This will light when a delay time has been set.

Sensing When START is touched, the washer will ﬁrst perform a

self-test on the door lock mechanism and the sensing light will come on. You will hear a click, the drum will make a partial turn, and the door will click again as it unlocks brieﬂy. The door will click one more time when it locks again.

Once the door has locked the second time, the washer

will begin tumbling and adding water. This sensing process will continue throughout the cycle. You may also hear water ﬂowing through the dispenser, adding detergent to the load.

After the load size is sensed, the estimated time based on

load size will be displayed. The actual cycle time may be lengthened; however, the display will continue to show the estimated time.

The sensing light will blink once a second at various times

during the cycle, such as when the washer is reducing extra suds.

Steaming

This will light to show that the cycle is using steam for added

cleaning power.

FanFresh® Option The FanFresh indicator will light when the FanFresh® option

is active. During this time, the washer will occasionally tumble the load while a fan circulates fresh air through the washer.

Cycle Guide

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best ﬁt the load being washed. Not all settings are available with each cycle, and some options cannot be used together.

Not all cycles and options are available on all models.

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more

Large load: Fill the washer drum up to about ¾ full.

than ¼ full.

Medium load: Fill the washer drum up to about ½ full.

Extra-large load: Fill the washer drum, but make

sure clothes can tumble freely. For best results, avoid packing tightly.

Items to wash

using default

cycle settings:

Normally soiled cottons, linens, sheets, and mixed garment loads

Heavily soiled white fabrics and garments

Cycle:

Temperature:*

Wash

Normal Extra Hot

Hot

Warm

Cool Cold

Whites Extra Hot

Hot

Warm

Cool Cold

Spin

Speed:***

Extra Fast

Fast

Medium

Off

Extra Fast

Fast

Medium

Slow

Off

Soil

Level:

Extra Heavy

Heavy

Normal

Light

Extra Heavy

Heavy

Normal

Light

Available

Options:

Steam Clean**

FanFresh®

Extra Rinse

PreSoak

Delay Wash

Steam Clean**

EcoBoost

FanFresh

Extra Rinse

PreSoak

™

Delay Wash

Sturdy colorfast fabrics and heavily soiled garments

Heavy

Duty

Extra Hot

Hot

Warm

Cool Cold

Extra Fast

Fast

Medium

Slow

Off

Extra Heavy

Heavy

Normal

Light

Steam Clean**

EcoBoost

FanFresh

Extra Rinse

PreSoak

™

Delay Wash

Sturdy towels and wash cloths

Towels Extra Hot

Hot

Warm

Cool Cold

Extra Fast

Fast

Medium

Slow

Off

Extra Heavy

Heavy

Normal

Light

Steam Clean**

EcoBoost

FanFresh

Extra Rinse

PreSoak

™

Delay Wash

Bright or darkly colored cottons, linens, casual and mixed loads

*All temperature selections feature a Cold rinse. **The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected. ***Spin speed varies by model.

Colorlast Extra Hot

Hot

Warm

Cool

Cold

Extra Fast

Fast

Medium

Slow

Off

Extra Heavy

Heavy

Normal

Light

Cycle Details:

This cycle combines

medium-speed tumbling and an extra-fast-speed spin. This cycle is designed to provide the most energy efﬁciency.

Uses a longer wash time

with fast-speed tumbling, extra rinsing, and an extra fast-speed spin to provide optimal cleaning and rinsing when bleach is used.

Fast-speed tumbling and

an extra-fast-speed ﬁnal spin help provide optimal cleaning and reduce drying times.

Provides fast-speed

tumbling, longer wash time, normal rinsing, and an extra fast-speed spin to shorten drying time.

This cycle combines gentle

tumbling and soaking to protect colors and provide a gentle cleaning.

Continued on next page

Items to wash

using default

cycle settings:

Clothing, bedding, and towels requiring sanitization

No clothes in washer

Wet load of clothes

*All temperature selections feature a Cold rinse. **The Steam Clean option is only available when a Warm, Hot, or Extra Hot water temperature is selected. ***Spin speed varies by model.

Cycle:

Sanitize

Eco Sanitize

with Oxi

Clean

Washer

with affresh

Drain & Spin N/A

Wash

Temperature:*

Extra Hot Extra Fast

Hot Fast

Spin

Speed:***

Fast

Medium

Slow

Off

Medium

Slow

Off

Extra Fast

Fast

Medium

Slow

Off

Soil

Level:

Extra Heavy

Heavy

Normal

Light

Heavy

Normal

Light

N/A FanFresh

Available

Options:

Steam Clean**

FanFresh

Extra Rinse

Delay Wash

FanFresh

Extra Rinse

Delay Wash

Cycle Details:

This cycle eliminates

99.99% of the most common bacteria found in clothes, sheets, and towels. The extra hot wash temperature ensures sanitization. Check recommended wash temperature of your items. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

This cycle eliminates

99.99% of the most common bacteria found in clothes, sheets, and towels. Using the highest wash temperature available and adding a powdered Oxi product in the drum ensures sanitization. Check recommended wash temperature of your items and use the amount of Oxi recommended by the manufacturer. Bacteria tested were K. pneumonia, P. aureginosa, and S. aureus.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh washer cleaner tablet or regular liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub. Do not use thickened, easy-pour, or no-splash bleach when running the Clean Washer with affresh® cycle as excess suds may occur. See “Washer Care” in “Washer Maintenance.”

Use Drain & Spin to

remove excess water from the load. Spin speed can be set to a slower setting.

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