WHIRLPOOL WFW9200S User Manual

®

FRONT-LOADING

AUTOMATIC WASHER

Use & Care Guide

For questions about features, operation/performance,

parts, accessories or service call: 1-800-253-1301

In Canada, call: 1-800-807-6777

www.whirlpool.com or www.whirlpool.ca

or visit our website at

LAVADORA

AUTOMÁTICA DE CARGA

461970236271
✓8183090

FRONTAL

Manual de uso y cuidado

Si tiene preguntas respecto a las características, funcionamiento,

rendimiento, piezas, accesorios o servicio técnico, llame al:

En Canadá, llame al: 1-800-807-6777

www.whirlpool.com o www.whirlpool.ca

1-800-253-1301

o visite nuestro sitio web en

LAVEUSE

AUTOMATIQUE À

CHARGEMENT FRONTAL

Guide d’utilisation et d’entretien

Au Canada, pour assistance, installation ou service, composez le :

Table of Contents/Índice/Table des matières....... 2

1-800-807-6777

ou visitez notre site internet à

www.whirlpool.ca

Designed to use only HE
High Efficiency Detergent

Diseñada para utilizar
solamente detergente de
alto rendimiento

Conçue pour l’utilisation
d’un détergent haute
efficacité seulement

TABLE OF CONTENTS

WASHER SAFETY ..........................................................................3

INSTALLATION REQUIREMENTS................................................4

Tools and Parts ............................................................................4

Options.........................................................................................4

Location Requirements................................................................5

Drain System................................................................................6

Electrical Requirements ...............................................................7

INSTALLATION INSTRUCTIONS..................................................7

Remove Transport System ..........................................................7

Connect the Inlet Hoses...............................................................8

Route the Drain Hose...................................................................8

Secure the Drain Hose.................................................................9

Level the Washer..........................................................................9

Complete Installation ...................................................................9

FEATURES AND BENEFITS ........................................................10

WASHER USE...............................................................................11

Starting Your Washer.................................................................11

Using the Proper Detergent .......................................................11

Using the Dispenser...................................................................12

Pausing or Restarting.................................................................13

Changing Cycles, Options and Modifiers..................................13

Status Lights ..............................................................................13

Cycles.........................................................................................14

Normal Washer Sounds.............................................................15

Options.......................................................................................16

Modifiers.....................................................................................16

Laundry Guide............................................................................17

LAUNDRY TIPS ............................................................................17

Loading.......................................................................................18

WASHER CARE ............................................................................18

Cleaning Your Washer ...............................................................18

Water Inlet Hoses.......................................................................19

Vacation, Storage, and Moving Care.........................................19

TROUBLESHOOTING ..................................................................20

ASSISTANCE OR SERVICE.........................................................23

WARRANTY ..................................................................................24

ÍNDICE

SEGURIDAD DE LA LAVADORA.................................................25

REQUISITOS DE INSTALACIÓN.................................................26

Piezas y herramientas................................................................26

Opciones ....................................................................................26

Requisitos de ubicación.............................................................27

Sistema de desagüe ..................................................................29

Requisitos eléctricos..................................................................30

INSTRUCCIONES DE INSTALACIÓN.........................................31

Eliminación del sistema protector de transporte.......................31

Conexión de las mangueras de entrada....................................31

Tendido de la manguera de desagüe........................................32

Fijación de la manguera de desagüe.........................................32

Nivelación de la lavadora ...........................................................33

Complete la instalación..............................................................33

CARACTERÍSTICAS Y BENEFICIOS..........................................34

USO DE LA LAVADORA...............................................................35

Puesta en marcha de la lavadora ..............................................35

Uso del detergente adecuado ...................................................35

Uso del depósito........................................................................36

Pausa o reanudación de la marcha...........................................37

Cambio de ciclos, opciones y modificadores ...........................37

Luces de estado.........................................................................38

Ciclos..........................................................................................39

Sonidos normales de la lavadora...............................................40

Opciones ....................................................................................41

Modificadores.............................................................................41

Guía para el lavado.....................................................................42

CONSEJOS DE LAVANDERÍA.....................................................42

Cómo cargar...............................................................................43

CUIDADO DE LA LAVADORA .....................................................43

Cómo limpiar su lavadora ..........................................................43

Mangueras de entrada de agua.................................................44

Cuidado para las vacaciones, el almacenaje o

en caso de mudanza..................................................................44

SOLUCIÓN DE PROBLEMAS......................................................45

AYUDA O SERVICIO TÉCNICO...................................................48

GARANTÍA ....................................................................................49

TABLE DES MATIÈRES

SÉCURITÉ DE LA LAVEUSE........................................................50

EXIGENCES D'INSTALLATION...................................................51

Outillage et pièces......................................................................51

Options .......................................................................................51

Exigences d'emplacement.........................................................52

Système de vidange...................................................................54

Spécifications électriques ..........................................................55

INSTRUCTIONS D’INSTALLATION.............................................56

Élimination des accessoires de transport..................................56

Raccordement des tuyaux d'alimentation.................................56

Acheminement du tuyau de vidange .........................................57

Immobilisation du tuyau de vidange..........................................57

Réglage de l'aplomb de la laveuse............................................58

Achever l'installation ..................................................................58

CARACTÉRISTIQUES ET AVANTAGES.....................................59

UTILISATION DE LA LAVEUSE...................................................60

Mise en marche de la laveuse....................................................60

Utilisation du détergent approprié .............................................60

Utilisation du distributeur ...........................................................61

Pause ou remise en marche.......................................................62

Changement des programmes, options et modificateurs.........63

Témoins lumineux ......................................................................63

Programmes...............................................................................64

Sons normaux émis par la laveuse............................................65

Options .......................................................................................66

Modificateurs..............................................................................66

Guide de lessivage.....................................................................67

CONSEILS DE LESSIVAGE..........................................................68

Chargement................................................................................68

ENTRETIEN DE LA LAVEUSE .....................................................69

Nettoyage de la laveuse.............................................................69

Tuyaux d'arrivée d'eau...............................................................70

Précautions à prendre avant les vacances, un entreposage

ou un déménagement................................................................70

DÉPANNAGE.................................................................................71

ASSISTANCE OU SERVICE.........................................................74

GARANTIE ....................................................................................75

®

2

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

follow instructions.

can be killed or seriously injured if you don't

You
instructions.

follow

■ Read all instructions before using the washer.

■ Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.

■ Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.

SAVE THESE INSTRUCTIONS

■ Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used
near children.

■ Before the washer is removed from service or discarded,

remove the door or lid.

■ Do not reach into the washer if the drum, tub or agitator is

moving.

■ Do not install or store the washer where it will be exposed to

the weather.

■ Do not tamper with controls.

■ Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.

■ See “Electrical Requirements” for grounding instructions.

3

INSTALLATION REQUIREMENTS

Tools and Parts

Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.

Parts needed (not provided with washer):

■ Inlet hoses ■ Flat washers

To order:

■ Call the dealer from whom you purchased your washer.

■ Reference the toll-free number on the front page of the Use

and Care Guide.

■ Visit the website on the front page of the Use and Care Guide.

NOTE: Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Record hose installation or replacement dates for
future reference.

Parts supplied:

A

B

A. Drain hose form
B. Transport bolt hole plug (4)
C. Beaded strap

Tools needed for installation:

■ Open end wrenches

17 mm and 13 mm

■ Level

■ Wood block

Alternate Parts

Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the “Assistance or Service” section.

C

■ Ruler or measuring tape

■ Pliers (that open to

1⁹⁄₁₆" [39.5 mm])

■ Flashlight (optional)

Options

Pedestal

You have the option of purchasing pedestals of different heights
separately for this washer. You may select a 10" (25.4 cm) or a

15.5" (39.4 cm) pedestal. These pedestals will add to the total
height of the washer for a total height of approximately
48" (121.9 cm) or 53.5" (135.9 cm).

AB

A. 10" (25.4 cm) pedestal
B. 15.5" (39.4 cm) pedestal

To order, call the dealer from whom you purchased your washer
or refer to the “Assistance or Service” section of this manual.

Pedestal

Height

10" (25.4 cm) White WHP1000SQ

15.5" (39.4 cm) White WHP1500SQ

Stack Kit

Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.

To order, call the dealer from whom you purchased your dryer or
refer to the “Assistance or Service” section of this manual. Ask
for Part Number 8541503.

Color Part Number

If You H ave You Wil l N eed to B uy

Laundry tub or
standpipe taller
than 96" (2.4 m)

Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm) tall

Floor drain Siphon break, Part Number 285834;

Drain hose too
short

Water faucets
beyond reach of fill
hoses

Sump pump system (if not already
available)

drain tub or utility sink and sump pump
(available from local plumbing suppliers)

additional drain hose
Part Number 8318155; and connector kit,
Part Number 285835

4 ft (1.2 m) drain hose extension kit,
Part Number 285863

2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008

4

Location Requirements

Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”

Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”

Companion appliance location requirements should also be
considered. Proper installation is your responsibility.

You will need

■ A water heater set to deliver 120°F (49°C) water to the

washer.

■ A grounded electrical outlet located within 6 ft (1.8 m) of

where the power cord is attached to the back of the washer.
See “Electrical Requirements.”

■ Hot and cold water faucets located within 4 ft (1.2 m) of the

hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).

■ A level floor with a maximum slope of 1" (2.5 cm) under

entire washer. Installing the washer on soft floor surfaces,
such as carpets or surfaces with foam backing, is not
recommended.

■ A sturdy and solid floor to support the washer with a total

weight (water and load) of 400 lbs (180 kg).

Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.

Installation clearances

■ The location must be large enough to allow the washer door

to be fully opened.

■ Additional spacing should be considered for ease of

installation and servicing.

■ Additional clearances might be required for wall, door, and

floor moldings.

■ Additional spacing of 1" (2.5 cm) on all sides of the washer is

recommended to reduce noise transfer.

■ Companion appliance spacing should also be considered.

Washer Dimensions

27"

50¹⁄₂"

(128.3 cm)

(68.6 cm)

Recommended installation spacing for custom
undercounter installation

The dimensions shown are for the recommended spacing.

Custom undercounter installation - Washer only

39" min.

(99.0 cm)

1"

(2.5 cm

)

27"

(68.6 cm)

1"

(2.5 cm)

Recommended installation spacing for recessed or
closet installation, with or without a pedestal

The dimensions shown are for the recommended spacing.

Recessed area or closet installation

3"

2

48 in.

(310 cm

2

*

24 in.

(155 cm

*

2

)

2

)

B

1"

(2.5 cm)

34"
(86.4 cm)

31¹⁄₂"

(80 cm)

A

4"

(10.2 cm)

A. Side view - closet or confined area
B. Closet door with vents

*Min. top and bottom air openings for closet door.

Recessed or closet installation - Washer on pedestal

(7.6 cm)

(7.6 cm)

18" min.

(45.7 cm)

3"

31¹⁄₂"

(80.0 cm)

38"

(96.5 cm)

1"

(2.5 cm)

27"

(68.6 cm)

1"

(2.5 cm)

AB

A. Recessed area
B. Side view - closet or confined area

1"

(2.5 cm)

31

¹⁄₂"

(80 cm)

4"

(10.2 cm)

5

Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer

The dimensions shown are for the recommended spacing.

48 in.2 *

2

)

(310 cm

3" (7.6 cm)

3" (7.6 cm)

2

24 in.

*

(155 cm

2

)

6" (15.2 cm)

1" (2.5 cm)

Drain System

The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”

Standpipe drain system - wall or floor (views A & B)

The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.

The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom of the washer.

30" min.

(76.2 cm)

76"
(193 cm)

5½"**
(14 cm)

1"***
(2.5 cm)

27"
(68.6 cm)

1"***
(2.5 cm)

*Min. top and bottom air openings for closet door.

**External exhaust elbow requires additional space.

***Wall, door and floor molding may require additional spacing.

Recommended installation spacing for cabinet
installation

■ The dimensions shown are for the recommended spacing.

■ For cabinet installation, with a door, the minimum ventilation

openings in the top are required.

7" (17.8 cm)

7" (17.8 cm)

9"
(22.9 cm)

A

B

Laundry tub drain system (view C)

The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.

Floor drain system (view D)

The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”

The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.

28" min.

30" min.

(76.2 cm)

CD

(71 cm)

4"

31½"

(10.2 cm)

(80.0 cm)

1"

(2.5 cm)1"(2.5 cm)

6

27"

(68.6 cm)

1"

(2.5 cm)

Electrical Requirements

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

■ A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical

supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.

■ This washer is equipped with a power supply cord having a

3 prong ground plug.

■ To minimize possible shock hazard, the cord must be

plugged into a mating, 3 prong, ground-type outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.

■ If codes permit and a separate ground wire is used, it is

recommended that a qualified electrician determine that the
ground path is adequate.

■ Do not ground to a gas pipe.

■ Check with a qualified electrician if you are not sure the

washer is properly grounded.

■ Do not have a fuse in the neutral or ground circuit.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.

WARNING:

grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.

For a permanently connected washer:

This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.

Improper connection of the equipment-

INSTALLATION INSTRUCTIONS

WARNING

Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.

IMPORTANT: Position the washer so that the rear of the washer
is within approximately 3 ft (90 cm) of its final location.

Remove Transport System

There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.

1. Using a 13 mm wrench, loosen each of the bolts.

7

2. Once the bolt is loose, move it to the center of the hole and

AB

AB

completely pull out the bolt, including the plastic spacer
covering the bolt.

3. Once all 4 bolts are removed discard bolt and spacers. Then

pull the power cord through the opening of the rear panel and
close the hole with the attached cap.

4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your

local service center. To avoid suspension and structural damage
to your washer, it must be properly set up for relocation by a
certified technician.

Connect the Inlet Hoses

Make sure the washer drum is empty. The washer must be
connected to the water faucets using new inlet hoses (not
provided). Do not use old hoses.

Insert new flat washers into each end of the inlet hoses. Firmly
seat the washers in the couplings.

4. Attach hot water hose to the hot water faucet. Screw on

coupling by hand until it is seated on the washer.

5. Attach cold water hose to the cold water faucet. Screw on

coupling by hand until it is seated on the washer.

6. Using pliers, tighten the couplings with an additional

two-thirds turn.

NOTE: Do not overtighten. Damage to the coupling can
result.

7. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the

risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.

Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.

Route the Drain Hose

Proper routing of the drain hose protects your floors from
damage due to water leakage. Read and follow these
instructions.

Remove drain hose from washer cabinet

Gently pull the corrugated drain hose from the shipping clips.

A. Coupling
B. Washer

1. Attach a hose to the hot (left) inlet valve. Attaching to the hot

inlet valve first makes it easier to tighten connection with
pliers. Screw on coupling by hand until it is seated on the
washer.

2. Attach a hose to the cold (right) water inlet valve. Screw on

coupling by hand until it is seated on the washer.

H

H. Hot water inlet
C. Cold water inlet

3. Using pliers, check the tightness of the hose couplings

already attached to the washer.
NOTE: Do not overtighten. Damage to the coupling can

result.

C

Laundry tub drain or standpipe drain

Connect the drain hose form to the corrugated drain hose.

AB

A. Snap either end of the drain hose form to the drain hose at

the point where the corrugation begins.

B. Bend drain hose over drain hose form and snap into place.

8

To keep drain water from going back into the washer:

■ Do not straighten the drain hose, and do not force excess

drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.

■ Do not lay excess hose on the bottom of the laundry tub.

Floor drain

You may need additional parts. See Floor drain under “Tools and
Parts.”

Secure the Drain Hose

1. Drape the power cord over the washer top.

2. Secure the drain hose to the laundry tub leg or standpipe with

the beaded strap provided. (See illustrations A and B.)

AB C

If the washer faucets and the drain standpipe are recessed
(see illustration C), put the hooked end of the drain hose in
the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.

Do not force excess drain hose into the standpipe.

2. Make sure all four feet are stable and resting on the floor.
Then check that the appliance is perfectly level (use a level).

3. After the washer is level, use a 17 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet.

IMPORTANT: All four feet must be tightened. If the nuts are
not tight against the washer cabinet, the washer may vibrate.

4. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.

5. Slide the washer to its final location.

6. Confirm the levelness of the washer.

Complete Installation

1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”

2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.

3. Check that you have all of your tools.

4. Dispose of/recycle all packaging materials.

5. Check that the water faucets are on.

6. Check for leaks around faucets and inlet hoses.

WARNING

Level the Washer

Properly leveling your washer avoids excessive noise and
vibration.

1. Check the levelness of the washer by placing a level on the

top edge of the washer, first side to side, then front to back.

If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this
step until washer is level.

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

7. Plug into a grounded 3 prong outlet.

8. Read “Washer Use.”

9. To test and to clean your washer, measure ¹⁄₂ the detergent

manufacturer’s recommended amount of HE High Efficiency
detergent for a medium-size load. Pour the detergent into the
detergent dispenser. Select NORMAL/CASUAL, and then
select START. Allow the washer to complete one whole cycle.

Use only HE High Efficiency detergent.

9

FEATURES AND BENEFITS

Electronic Controls

Flexible electronic controls are easy to use whether you are a
beginner or an expert.

Smart Dispensers

The Smart Dispensers make your washer truly automatic. This
washer provides a three-compartment dispenser which includes
separate compartments for main wash detergent, fabric softener,
and bleach. The dispenser has large pour zones. The dispenser is
self-cleaning, and can be easily removed. Laundry products are
diluted with fresh water and added to the load at the proper time
in the wash cycle.

Auto Water Level

This washer automatically adjusts water level for optimal cleaning
and rinsing performance. Two sensors determine load size, load
composition, and suds level, then the sensors adjust the water
level to the proper setting. This eliminates guesswork. The water
level is just right for every wash load size.

Larger Load Size

Since there is no agitator, you can wash larger, bulkier items such
as a king-sized bedspread. You are also able to wash more
clothes at one time, which means fewer loads.

Stainless Steel Drum

The stainless steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, helping to reduce drying
time compared to traditional top-load washers.

High-Efficiency Wash System

Your new front-loading, high-efficiency washer saves time with
fewer, larger loads. It also lowers your water and energy bills by
helping conserve resources.

Spin Speeds

This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however.
This washer offers up to five different spin speed choices.

Heating Element

This washer has a heating element that automatically heats the
water to the optimal temperature on select cycles. This enables
stepped cleaning, a process in which warm water is brought in
and mixed with detergent first, then the water is heated. Stepped
cleaning starts the wash cycle with warm water to remove stains
(such as blood and grass).

6th Sense™ Technology

Intuitive intelligence “knows every load” determining load sizes,
water levels and how much cleaning time is needed.

Add A Garment

When this option is available at the beginning of the cycle, the
Add a garment Status Light will glow for the first 8 minutes. This
washer allows an 8-minute period in which other garments may
be added to a load.

Direct Injection Wash System

This washer channels 100% of the water through the dispensers
to assure thorough rinse-out and mixture of all the laundry
products before they touch any garments. The water is then
sprayed from the top front onto the center of the load, providing
even distribution and optimum cleaning performance. It is normal
for small amounts of water to remain in the dispensers when the
wash cycle is complete.

Efficient Detergent System with Anti-Escape Valve

This washer has a specially designed valve that closes during the
wash portion of the cycle so that 100% of the water and
detergent mixture is used on the load. The Efficient Detergent
System ensures that no water or detergent is wasted.

6-Point Suspension System

Shock absorbers, 2 springs and electronic controls are specially
designed to help redistribute the load automatically and minimize
movement of the wash drum during the spin cycle. The 6-Point
Suspension System reduces the amount of force transmitted to
the floor by the washer, resulting in reduced noise and vibration.

10

WASHER USE

NOTE: The panel shown above may be different from that of your model.

Starting Your Washer

WARNING

Fire Hazard

Never place items in the washer that are dampened
with gasoline or other flammable fluids.

No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on

it (including cooking oils).
Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.

The following is a guide to using your washer. Please refer to
specific sections of this manual for more detailed information.

Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.

Using the Proper Detergent

Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.” This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result
in washer errors, longer cycle times and reduced rinsing
performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer's instructions to determine the amount of detergent
to use.

First Wash Cycle Without Laundry

Before washing clothes for the first time, if not completed during
the final installation step, choose the Normal/Casual cycle and
run it without clothes. Use only HE High Efficiency detergent. Use
¹⁄₂ the manufacturer’s recommended amount for a medium-sized
load. This initial cycle serves to ensure the interior is clean before
washing clothes.

For All Wash Cycles

1. Open the washer door by pulling on the handle. Sort laundry

according to color and type of fabric. Place a load of sorted
clothes in the washer. Do not overload washer. Overloading
can cause poor cleaning.

■ The washer can be fully loaded, but not tightly packed.

Washer door should close easily.

■ Mix large and small items and avoid washing single items.

Load evenly.

■ Wash small items, such as infant socks, in mesh garment

bags. It is recommended that more than one garment bag
be used, and that each garment bag be filled with equal
amounts of material.

■ When unloading garments, check under the gray colored

seal at the front of the tub for small items.

2. Close the washer door by pushing it firmly until the lock

clicks. The washer door will remain locked during the wash
cycle.

NOTES:

■ After any wash cycle is completed, the door must be

opened and then closed before a new cycle can begin.

■ The door can be opened only if PAUSE/CANCEL is

selected while the Add A Garment light is glowing or if the
cycle has been canceled.

■ See “To cancel a cycle” in “Changing, Cycles, Options

and Modifiers” section.

3. Open the dispenser drawer and add laundry products to the

detergent, bleach, or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using the Dispenser.”

Use only HE High Efficiency detergent.

11

4. Turn on the washer by selecting POWER. Select one of the

C

cycles by turning the cycle selector. The indicator light for the
selected cycle will glow green. When selecting a wash cycle,
the preset options and modifiers (such as Water Temp, Spin
Speed, and Soil Level) for the selected cycle will glow green.
Selectable options will glow amber. If an option or modifier is
unavailable with a selected cycle, the light will not illuminate.
The display shows the estimated time remaining. The preset
settings provide the recommended fabric care for the
selected cycle. See “Cycles.”

5. Select the desired Options. Not all options are available with

all cycles. See “Options.”

6. Select the desired modifiers such as Water Temp, Spin Speed

and Soil Level. Not all modifiers are available with all cycles
and options. See “Modifiers.”

7. If desired, select the CYCLE SIGNAL. The signal is helpful

when you are washing items that should be removed from the
washer as soon as it stops. Select Loud, Soft or Off.

8. If desired, select the BUTTON SOUND. This feature makes a

sound each time a button is pressed. Select Loud, Soft or Off.

9. Select and hold START for approximately 1 second.

■ If you do not select START within 5 minutes of choosing a

cycle, the washer automatically shuts off.

■ When the wash cycle is complete, the DONE status light

glows, the door unlocks, and the wash load can be
removed from the washer. The washer powers down
automatically 60 minutes after the cycle is complete and
the DONE light goes off. To power down the washer
manually after the wash cycle is complete, select PAUSE/
CANCEL once.

10. To use the same cycle again, press POWER first, then select

START.

11. To begin the wash cycle later

Select DELAY WASH until the desired delay time (in hours)
shows in the Estimated Time Remaining display. Select
START. The countdown to the wash cycle will show in the
display window.

IMPORTANT: When delaying a cycle, use only powdered
detergents in the main wash compartment since liquid
detergents may seep out of the compartment during Delay
Wash, before the wash cycle begins.

Choosing the Right Detergent

Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.” This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result
in washer errors, longer cycle times and reduced rinsing
performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer's instructions to determine the amount of detergent
to use.

Use only HE High Efficiency detergent.

To fill dispenser compartments

1. Pull out the dispenser drawer.

2. Add the desired laundry product to the proper compartment.

3. Push in the dispenser drawer slowly and completely (to avoid

a spill).

D

A

B

E

Using the Dispenser

Your new washer has a dispenser drawer with three separate
compartments for your laundry products—one is for detergent,
one is for liquid chlorine bleach, and one is for liquid fabric
softener. Laundry products are diluted and dispensed
automatically at the proper time during the wash cycle, making it
unnecessary for you to return to the washer during the cycle to
add them.

It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.

Do not put laundry products directly into the wash tub. Always
use the proper dispensers when adding laundry products.

12

Dispenser

A. Detergent type selector
B. Main Wash detergent compartment
C. Dispenser release lever
D. Chlorine bleach compartment
E. Fabric softener compartment

Main Wash detergent compartment

(Letter B in Dispenser Illustration)
Add liquid or powdered HE detergent to this compartment for

your main wash cycle. The detergent type selector (A) must
always be in the correct position for the detergent type used.
Slide the detergent type selector to the correct position.

IMPORTANT: If you are using the Delay Wash option, powdered
detergent must be used in the Main Wash compartment, since
liquid detergents may seep out of the Main Wash compartment
before the main wash begins.

■ Use the detergent manufacturer's recommended amount for

load size.

■ Liquid or powdered color-safe bleach may be added to the

Main Wash compartment along with the same type of
detergent, liquid or powdered.

■ Liquid detergent:

Pausing or Restarting

1. To pause the washer at any time, press PAUSE/CANCEL.

2. To continue the cycle, press START (for approximately

1 second).

A

Selector in position for liquid detergent

A. Detergent type selector

■ Powdered detergent:

A

Selector in position for powdered detergent

A. Detergent type selector

Chlorine bleach compartment

(Letter D in Dispenser Illustration)
Add no more than ²⁄₃ cup (160 mL) liquid chlorine bleach to this

compartment. The bleach will be automatically diluted and
dispensed at the optimum time during the first rinse after the
wash cycle. This compartment cannot dilute powdered bleach.

■ Always measure liquid chlorine bleach. Use a measuring cup

with a pour spout; do not guess.

■ Do not fill beyond the “MAX” level. Overfilling could cause

garment damage.

Fabric softener compartment

(Letter E in Dispenser Illustration)
Pour measured liquid fabric softener into the fabric softener

dispenser, if desired.
IMPORTANT: Dilute all fabric softener with water for a total of

¹⁄₄ cup (60 mL).

■ Do not overfill. The dispenser holds ¹⁄₄ cup (60 mL).

■ Do not spill or drip any fabric softener onto the clothes.

NOTES:

■

Use only liquid fabric softener in this dispenser.

■ Do not use fabric softener dispensing balls in this washer.

Dispensing balls will not operate correctly with this washer.

Changing Cycles, Options and Modifiers

Not all Options and Modifiers are available with all cycles.
Available modifiers will glow amber. If an option or modifier is
unavailable with a selected cycle, the light will not illuminate.
Cycles, Options and Modifiers can be changed anytime before
START is selected.

Options and Modifiers can be changed anytime after START is
selected and before the start of the selected Option or Modifier.

To cancel a cycle and select a new cycle

1. Press PAUSE/CANCEL twice.

2. Press POWER.

3. Select desired cycle.

4. Select the desired Options or modifiers such as Water Temp,

Spin Speed and Soil Level.

5. Press START (for approximately 1 second) to restart the

washer at the beginning of the new cycle.

To cancel a cycle

1. Press PAUSE/CANCEL twice.

2. The washer powers down, the door unlocks, and clothes can

be removed.

NOTE: If the water level or the temperature is too high, the
washer will drain automatically before the door unlocks.

To change Options or Modifiers after the cycle has
started

1. Press PAUSE/CANCEL once.

2. Select the desired Options or modifiers such as Water Temp,

Spin Speed and Soil Level. Available selections will glow
amber.

3. Press START (for approximately 1 second) to continue the

cycle.

To drain the washer manually

1. Press PAUSE/CANCEL twice.

2. Press POWER.

3. Select DRAIN/SPIN.

4. Press START (for approximately 1 second) to begin the drain.

5. When the spin is complete, the door unlocks. Items can be

removed from the washer.

Status Lights

These lights show which portion of the cycle the washer is
operating. They also indicate when you can add an additional
item to the wash cycle and when the controls are locked.

13

Add a garment

This washer allows an 8-minute period in which other garments
may be added to the load. You can add items to the washer if the
Add a garment status light is glowing.

To add items when Add a garment light is glowing

1. Select PAUSE/CANCEL once. The washer door unlocks, and

items can be added.

2. To continue the cycle, close the door and select and hold

START (for approximately 1 second).

To add items when the Add a garment light is not glowing

1. Select PAUSE/CANCEL twice. This will cancel the wash cycle

and options. The washer door unlocks, and items can be
added.

2. Close the door, press POWER and select the new cycle and

options. Select and hold START (for approximately 1 second).

Done

The Done status light stays on for 60 minutes after the cycle is
complete, and then the washer shuts off.

Controls Lock/Unlock

The Controls Lock avoids unintended use of the washer. You can
also use the control lock feature to avoid unintended cycle or
option changes during a cycle. When Controls Lock is lit, all
buttons are disabled except for Pause/Cancel and Start. You can
lock the controls while the washer is operating.

To lock the controls

Press and hold CONTROLS LOCK/UNLOCK for 3 seconds.

Cycles

Cycles can be selected by turning the Cycle Control knob to the
desired cycle. Each cycle is designed for different types of fabric
and soil levels. The modifier indicator lights, on the right-hand
side of the panel, will change as cycles are selected.

■ Each cycle has a preset Soil Level (estimated cycle time),

Water Temperature and Spin Speed, and may have preset
options. The preset settings provide the recommended fabric
care for the selected cycle.

■

The preset settings will glow green to show the preselected
options and modifiers, and
is pressed. Not all options and modifiers are available with all
cycles. Available selections glow amber. (To change settings
after the cycle has started, press PAUSE/CANCEL once, then
select the desired settings. Press START to continue the
cycle.)

■ Powdered detergents may not dissolve well in a slow-speed

cycle. For best results, use liquid detergent in slow-speed
cycles.

Preset cycle settings

Each cycle has a preset Soil Level (cycle time), Water
Temperature, and Spin Speed. The preset settings provide the
recommended fabric care for the selected cycle. See chart.

be changed anytime before START

The status light next to the CONTROLS LOCK/UNLOCK button
will glow.

To unlock the controls

Press and hold CONTROLS LOCK/UNLOCK for 3 seconds until
the status light turns off.

NOTE: To lock or unlock the controls when the washer is off,
press and hold CONTROLS LOCK/UNLOCK for 3 seconds.

Door Locked

When the status light glows, the door is locked.

Sensing/Revising Estimated Time

The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load.

The washer will automatically sense the progress in the cycle and
adjust the Estimated Time Remaining display. While sensing, the
estimated time will flash and the Sensing status light will glow.
When the sensing is complete, the flashing stops, the status light
goes off and the Estimated Time Remaining display is updated.

The cycle time will be extended if oversudsing occurs or the load
is unbalanced. The SUD routine removes extra suds and assures
proper rinsing of your garments. See “Troubleshooting.” During
the unbalance routine the time displayed may pause until this
activity is complete, then resume with the remainder of the cycle.

Cycle

Soil Level

(cycle time)

Sanitary Normal

(1:50)

Whitest
Whites

Heavy Duty Normal

Normal/
Casual

Delicate Normal

Hand
Washables

Clean
Washer

Soak Normal

Rinse/Spin N/A

Drain/Spin N/A

Normal

(1:15)

(1:05)

Normal

(0:50)

(0:40)

Normal

(0:30)

(0:30)

(0:20)

(0:11)

Water Temp Spin Speed

Super Hot/Cold High

Hot/Cold High

Hot/Cold High

Warm/Cold High

Warm/Cold Medium

Cold/Cold Low

N/A High

Warm/Cold No Spin

Cold/Cold High

N/A High

14

To change the preset cycle settings

Press the selector of each available setting until the desired
setting glows green.

Sanitary

Use this cycle to clean heavily soiled, colorfast fabrics. This
cycle combines a super hot water temperature and fast speed
tumbling to help ensure the removal of heavy soils and stains.
It is recommended that you set your hot water heater to 120ºF
(49ºC) to ensure proper performance during this cycle. Extra high
speed spin helps shorten drying time.

Whitest Whites

This cycle is especially designed for cleaning loads of soiled
white fabrics with the addition of bleach. Hot washing
temperatures assure optimal bleach activity. An additional rinse
provides optimal rinse performance to avoid chlorine residues on
your laundry. This cycle combines fast-speed tumbling, longer
wash time, and extra high speed spin to shorten drying time.

Hand Washables

Use this cycle to clean hand washable and special-care
garments. Similar to the way garments are hand washed in a
sink, the wash action of this cycle combines periods of low speed
tumbling and soaking. CRADLE CLEAN™ motion offers gentle
fabric care for effective cleaning of delicate and hand washable
garments. Low speed spin reduces wrinkling.

Clean Washer

Use the Clean Washer cycle once a month to keep the inside of
your washer fresh and clean. This cycle uses a higher water level
in combination with liquid chlorine bleach to thoroughly clean the
inside of your washing machine. This cycle takes approximately
50 minutes to complete and should not be interrupted. See
“Cleaning Your Washer.”

IMPORTANT: Do not place garments or other items in the washer
during the Clean Washer cycle. Use this cycle with an empty
wash drum.

Heavy Duty

Use this cycle to wash loads of sturdy, colorfast fabrics and
heavily soiled garments. This cycle combines fast-speed
tumbling, longer wash time, and extra high speed spin to shorten
drying times. If the water temperature is lower than needed for
this cycle, the heater will warm the water to the optimum
temperature.

Normal/Casual

Use this cycle to wash loads of no-iron fabrics, such as sport
shirts, blouses, casual business clothes, permanent press
blends, cottons and linens, and synthetic fabrics. This cycle
combines medium-speed tumbling, high-speed spin, and a load
cooling process to reduce wrinkling.

NOTE: For the best energy performance, use the Normal/Casual
Cycle.

Delicate

Use this cycle to clean hand washable and special-care
garments. Similar to the way garments are hand washed in a
sink, the wash action of this cycle combines periods of low speed
tumbling and soaking. CRADLE CLEAN™ motion offers gentle
fabric care for effective cleaning of delicate and hand washable
garments. Low speed spin reduces wrinkling.

■ Use mesh garment bags to wash undergarments such as

underwire bras, items with strings, and small items such as
infant socks.

Soak

Use the Soak cycle to help remove small spots of set-in stains on
fabrics. This cycle provides a soak time with warm or cold water
followed by drain. Extra water, a short tumbling phase for equal
distribution of the laundry, and a soaking time without drum
movement improve the removal of set-in stains. Drain without
spin assures gentle treatment, even for delicate articles.

Rinse/Spin

Use this cycle to get a rinse and spin only. This cycle combines
fast-speed tumbling and extra high speed spin. If desired, you
can reduce the spin speed by selecting the speed you want from
the SPIN SPEED modifier.

A Rinse/Spin cycle is useful for

■ Loads that need rinsing only.

■ Adding fabric softener to a load.

Drain/Spin

Use this cycle to drain your washer or to drain and spin your
wash load. The spin speed is preset to extra high. If desired, you
can reduce the spin speed by selecting the speed you want from
the SPIN SPEED modifier.

NOTE: Loads of synthetics, delicate fabrics, hand washables,
and woolens should be drained with no spin or low spin speed to
avoid fabric stress.

Normal Washer Sounds

As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked and unlocked, and during the washing, rinsing, and
spinning process. Between changes in wash actions, there will
be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new sounds
and pauses are part of normal washer operation.

15

Options

You can customize your wash by adding options to your cycle
selections. You can add or change an option after starting a cycle
anytime before the selected option begins. Not all options are
available with all cycles. Available options will glow amber.
Current selections will glow green. If an option is unavailable with
a selected cycle, the light will not illuminate.

Modifiers

Preset cycle settings of Water Temperature, Spin Speed, and Soil
Level can be changed. You can change a modifier after starting a
cycle anytime before the selected modifier begins. Not all
modifiers are available with all cycles and options. Available
options will glow amber. Current selections will glow green. If a
modifier is unavailable with a selected cycle, the light will not
illuminate.

NOTE: The panel shown below may be different from that of your
model.

■ See the “Laundry Guide” for an overview of possible options

for each Wash Cycle selection.

■ You can select more than one option for a cycle. Some

options cannot be added to some cycles. If an option is
unavailable with a selected cycle, there will be 3 short tones,
and the light for that option will not glow when selected.

Delay Wash

To begin the wash cycle later, select DELAY WASH until the
desired delay time (in hours) shows in the Estimated Time
Remaining display, and then select START. The countdown to the
wash cycle will show in the display window, and the button
indicator will blink until the cycle begins.

IMPORTANT: When delaying a cycle, use only powdered
detergents in the main wash compartment since liquid detergents
may seep out of the compartment during Delay Wash, before the
wash cycle begins.

Extra Rinse

An extra rinse can be used to aid in the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as the first rinse.

Cycle Signal

This signal is helpful when you are removing items from the
washer as soon as it stops. Press CYCLE SIGNAL to select Loud,
Soft or Off.

■ To change the water temperature, select the WATER TEMP

button until the desired setting glows green.

■ To change the spin speed, select the SPIN SPEED button

until the desired setting glows green.

■ To change cycle time, select SOIL LEVEL button until the

desired setting glows green.

Wash/Rinse Temp

Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.

In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils may be difficult to remove.

6TH SENSE™ Technology

The 6TH SENSE™ Technology control electronically senses and
maintains a uniform water temperature. 6TH SENSE™
Technology control regulates incoming hot and cold water. 6TH
SENSE™ Technology control is automatically turned on when a
cycle is selected. See “Preset Cycle Settings” in “Cycles.” 6TH
SENSE™ Technology control ensures consistent cleaning.

■ 6TH SENSE™ Technology control works for all wash

temperature settings.

Button Sound

Button sounds are used to notify you of what has been selected
or to let you know when something is not available. Press
BUTTON SOUND to select Loud, Soft or Off.

16

Laundry Guide

Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these
wash cycles.

CYCLE SUGGESTED LOAD TYPE AVAILABLE OPTIONS

Delay Wash Extra Rinse
Sanitary Heavily soiled underwear, towels, work clothes, diapers, etc. ✔✔
Whitest Whites Soiled white fabrics ✔✔
Heavy Duty Sturdy, colorfast fabrics and heavily soiled garments. ✔✔
Normal/Casual Normally soiled blouses, shirts, overalls, etc., made of polyester,

✔✔

nylon, cotton, linen, or cotton blends

Delicate Special-care items marked “Hand Washable” ✔✔
Hand Washables Special-care items marked “Hand Washable” ✔✔
Clean Washer No clothes ✔
Soak Fabrics made of cotton, linen, polyester or nylon ✔
Rinse/Spin Fabrics made of cotton, linen, polyester or nylon ✔
Drain/Spin Fabrics made of cotton, linen, polyester or nylon ✔

LAUNDRY TIPS

Preparing clothes for washing

Follow these recommendations to help you prolong the life of
your garments.

■ Use only High Efficiency detergents. The package for this type

of detergent will be marked “HE” or “High Efficiency.” This
wash system, along with less water, will create too much
sudsing with a regular non-HE detergent. Using regular
detergent will likely result in washer errors, longer cycle times
and reduced rinsing performance. It may also result in
component failures and noticeable mold or mildew. HE
detergents are made to produce the right amount of suds for
the best performance. Follow the manufacturer's instructions
to determine the amount of detergent to use.

Use only HE High Efficiency detergent.

■ Close zippers, snaps, and hooks to avoid snagging other

items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.

■ Empty pockets and turn them inside-out.

■ Turn down cuffs; brush away lint and dirt.

■ Turn synthetic knits inside-out to avoid pilling.

■ Tie strings and sashes so they will not tangle.

■ Mend tears, loose hems, and seams.

■ Treat spots and stains.

■ Stained or wet garments should be washed promptly for best

results.

■ Mix large and small items, avoid washing single items, and

load evenly.

■ Wash small items, such as infant socks, in a mesh garment

bag. To create a balanced load it is recommended that more
than one garment bag be used, and that each garment bag
be filled with equal amounts of material.

NOTE: If you are washing only small items, it is
recommended that more than one mesh garment bag be
used, and that each garment bag be filled with equal
amounts of material.

17

Sorting

■ Separate heavily soiled items from lightly soiled ones, even if

they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside-out.

■ Separate dark colors from light colors, colorfast items from

noncolorfast items.

■ Sort by fabric and construction (sturdy cottons, knits, delicate

items).

Unloading

■ Remove clothes from washer after the cycle is completed.

Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.

■ When unloading garments, occasionally check under the gray

colored seal at the front of the tub for small items.

Loading suggestions

Heavy Work Clothes

4jeans
4workpants
4workshirts

Towels

10 bath towels
10 hand towels

Mixed Load

3 sheets (1 king, 2 twin)
4 pillowcases
3shirts
3blouses

WASHER CARE

Cleaning Your Washer

The Washer Maintenance Procedure should be performed on a monthly basis.

Loading

2 sweatpants

2 sweatshirts

14 washcloths

9T-shirts

9shorts

10 handkerchiefs

Cleaning the door seal

1. Open the washer door and remove any clothing or items from

the washer.

2. Inspect the gray colored seal between the door opening and

the basket for stained areas. Pull back the seal to inspect all
areas under the seal and to check for foreign objects.

A

A. Seal

3. If stained areas are found, wipe down these areas of the seal,

using the procedure that follows.
a) Mix a dilute solution, using ³₄ cup (177 mL) of liquid

chlorine bleach, and 1 gal. (3.8 L) of warm tap water.

b) Wipe the seal area with the dilute solution, using a damp

cloth.

c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the

washer interior air dry with door open.

IMPORTANT:

■ Wear rubber gloves when cleaning for prolonged periods.

■ Refer to the bleach manufacturer’s instructions for proper

use.

Washer Maintenance Procedure

This washer has a special cycle that uses higher water volumes in
combination with liquid chlorine bleach to thoroughly clean the
inside of the washer.

NOTES:

■ Read these instructions completely before beginning the

cleaning process.

■ If necessary, the cleaning cycle may be interrupted by

pressing the Pause/Cancel button. However, this will not
immediately stop the cycle. The machine will display “int”
(interrupt) and continue with several rinse and drain steps to
ensure that all remaining bleach is rinsed from the washer.

Begin procedure

1. Open the washer door and remove any clothing or items from

the washer.

2. Close the washer door.

3. Open the dispenser drawer and immediately add ²⁄₃ cup

(160 mL) of liquid chlorine bleach to the bleach compartment.
NOTE: Do not add any detergent to this cycle. Use of more

than ²⁄₃ cup (160 mL) of bleach will cause product damage
over time.

4. Be sure the dispenser drawer is closed.

5. Select the CLEAN WASHER cycle.

6. Press START.
NOTE: The basket will rotate, then the door will unlock, lock

again, and then the cycle will continue.

■ The machine will not fill, but the basket will rotate while

the washer runs a short sensing cycle. This will take
approximately 3 minutes.

18

7. The cycle will determine whether clothing or other items are

in the washer.

a)b)If no items are detected in the washer, it will proceed to

Step 8.
If any items are detected in the washer, “rL” or “F-34”

will be displayed, and the WASH and CONTROLS
LOCKED lights will remain lit. The door will unlock.

■ Press PAUSE/CANCEL to cancel the failure code.

Then repeat steps 1, 2 and 6 to start the cycle
again.

8. Once the cycle has begun, allow the cycle to complete.

9. After the cycle is complete, leave the door open slightly, to

allow for better ventilation and drying of washer interior.

Always do the following to maintain washer freshness

■ Use only HE High Efficiency detergent.

■ Leave the door slightly open after each cycle to allow for

better ventilation and drying of washer interior.

■ Repeat the cleaning procedure monthly, using ²⁄₃ cup

(160 mL) of liquid chlorine bleach.

■ If the procedure does not sufficiently improve the machine

freshness, evaluate your installation and usage conditions for
other causes.

Cleaning the exterior

Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.

Cleaning the dispenser drawer

■ Turn off the water supply to the washer. This helps avoid

unintended flooding (due to a water pressure surge) while you
are away.

■ Slightly open door to provide ventilation.

To winterize washer:

1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.

2. Run washer on a Drain/Spin cycle.

3. Unplug washer or disconnect power.

4. Shut off both water faucets.

5. Disconnect water inlet hoses from faucets and drain.

To use washer again:

1. Flush water pipes. Reconnect water inlet hoses to faucets.

Turn on both water faucets.

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

The dispenser drawer is removable for easy cleaning.

1. Unlock the dispenser drawer by pressing the Release Lever in

the Prewash compartment. See “Using the Dispenser.”
Remove the drawer.

2. Remove the inserts (the siphon from the softener and bleach

compartments and the detergent selector).

3. Wash the parts under running water.

4. Replace the inserts and return the dispenser to the drawer.

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, record the date of replacement.

Vacation, Storage, and Moving Care

Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.

Non-use or vacation care:

Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:

■ Unplug washer or disconnect power.

2. Plug in washer or reconnect power.

3. Run the washer through the Normal/Casual cycle with ¹₂ the

manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.

To transport the washer:

1. If washer will be moved during freezing weather, put in

1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a
Drain/Spin cycle.

2. Unplug the power cord.

3. Disconnect the drain hose from the drain system and attach

to rear panel clips.

4. Shut off both water faucets.

5. Disconnect the water inlet hoses from faucets, then drain the

hoses and clip them to the rear panel of the washer.

IMPORTANT: Call for service. Do not reuse transport bolts.
Washer must be transported in the upright position. To avoid
suspension and structural damage to your washer, it must be
properly set up for relocation by a certified technician.

Reinstalling the washer

1. Follow the “Installation Instructions” to locate, level and

connect the washer.

2. Run the washer through the Normal/Casual cycle with ¹₂ the

manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.

19

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call...

Washer displaying code message and tone sounds

■ “F20” (Water Inlet Problem—no water or insufficient

water supply)

Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.

Check the following:

Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press

START. If the problem remains, call for service.

■ “F21” (Drain Problem)

Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.

Check the following:

Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
Plug in washer or reconnect power. Re-select cycle and press

START. If the problem remains, call for service.

■ “SUD” (Suds Routine)

When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SUD” is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. Use only HE (High Efficiency)
detergents.

■ “F22” (Front door lock)

Select PAUSE/CANCEL twice to cancel the cycle.

Check the following:

Is the washer door firmly shut?
The door must be completely closed for the washer to
operate. The door may look closed, but may not be latched.
Open the door and close firmly.

Were you washing a large load?
Before you close the washer door, check for laundry items
sticking out beyond the door opening. Leave enough space
in the washer to allow the clothes to tumble freely. An
overloaded basket may keep the door from shutting
completely. Reduce your load size if needed.

Press POWER and select START.

■ “F” codes other than F20, F21 or F22

Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.

Re-select cycle and press START. If the problem remains, call
for service.

Washer won’t start

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Check the following:

Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly closed?
Has a cycle been selected, but START has not been selected

and held for 1 second?
Was the door open after completion of last cycle?

Washer won’t fill, wash or rinse

■ Check the following:

Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call an

electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn water on and check for leaks.

Washer stops

■ Check the following:

Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?

Check electrical source or call an electrician.
Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.

Are you using an extension cord?
Do not use an extension cord.

20

Washer won’t drain or spin

Washer odor

■ Is the drain hose clogged, or the end of the drain hose

more than 96" (2.4 m) above the floor?

■ Is your voltage low?

Check electrical source or call electrician. Do not use an
extension cord.

■ Is the “SUD” routine active?

Cycle will complete once extra suds are removed.

■ Is the load balanced?

A single or bulky item may cause imbalance. Add more items
or redistribute the load.

Washer makes noise or vibrates

■ Is the washer level?

The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.

■ Is the washer gurgling or humming?

As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.

■ Are you washing items with metal snaps, buckles or

zippers?

You may hear metal items touching the washer drum. This is
normal.

■ Is washer installed on a sturdy and solid floor?

Refer to the “Installation Instructions” for flooring
requirements. Noise and vibration may be reduced by placing
a piece of ¾" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.

Washer leaks

■ Check household plumbing for leaks.

Dispensers clogged or leaking

■ Are the laundry products in the correct dispenser

compartment?

Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the Main Wash
compartment. Be sure to match powdered color-safe bleach
with powdered detergent or match liquid color-safe bleach
with liquid detergent.

■ Is the detergent type selector in the correct position?

Selector should be in the lowered position when using liquid
detergent and in the upper position when using powdered
detergent.

■ See “Cleaning Your Washer.”

■ Are you using HE detergent?

Use of non-HE detergent can cause a film residue which can
result in odor.

■ Did you leave the door open after use?

This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.

Load too wet

■ Did you use the right cycle for the load being washed?

Select a cycle with a higher spin speed.

■ Did you wash a single item or bulky items or have you

overloaded the washer?

A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a DRAIN/SPIN cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.

Residue or lint on load

■ Did you add detergent to the dispenser?

For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.

■ Did you sort properly?

Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.

■ Did you overload the washer?

Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.

■ Check the following:

Was paper or tissue left in pockets?

■ Did you use enough HE detergent?

Use enough detergent to remove lint and hold it in
suspension. Use only HE detergent. Follow the
manufacturer‘s instructions to determine the amount of
detergent to use.

■ Is your water colder than 60°F (15.6°C)?

Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent.

■ Are you using a low-speed wash cycle?

Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicate and Hand Washables.

21

Stains on load

Gray whites, dingy colors

■ Did you add detergent to the dispenser?

For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.

■ Did you use enough HE detergent?

Use enough detergent to remove soil and hold it in
suspension. Use only HE detergent. Follow the
manufacturer’s instructions to determine the amount of
detergent to use.

■ Is there above average iron (rust) in water?

You may need to install an iron filter.

■ Did you properly sort the load?

Sort dark clothes from whites and lights.

■ Did you unload the washer promptly?

To avoid dye transfer, unload the washer as soon as it stops.

■ Did you use a fabric softener dispensing ball?

Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.

■ Did you use powdered detergent in a low-speed cycle?

Consider using liquid detergent.

Load is wrinkled

■ Did you unload the washer promptly?

Unload the washer as soon as it stops.

■ Did you use the right cycle for the load being washed?

Use the Delicate, Hand Washables or another cycle with a
low-spin speed to reduce wrinkling.

■ Did you overload the washer?

The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.

■ Did you properly sort the load?

Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.

■ Was the wash temperature too low?

Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.

■ Did you use enough detergent, or do you have hard

water?

Use more detergent for washing heavy soils in cold or hard
water.

Cycle too long

■ Did you choose the Sanitary cycle?

The heater will be activated to provide maximum cleaning
performance. Additional time will be added to the regular
cycle to heat the water. This additional time will depend on
the load size and the hot water inlet temperature.

■ Is “SUD” shown in the display?

Excessive sudsing has been detected and a suds routine has
been started to destroy excessive suds. This routine will add
time to the original cycle.

■ Did you wash a large load using a gentle cycle?

When using the Delicate and Hand Washables cycles you
should use small loads. This ensures a gentle wash for your
garments without increasing cycle times.

■ Did the load cause imbalance?

When too much imbalance occurs, an imbalance routine will
start to redistribute the load. During the imbalance routine,
the time displayed may pause until this activity is complete,
then resume with the remainder of the cycle.

Door locked at end of wash cycle

■ Did all of the water drain out of the washer during the

spin?

Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.

22

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you
only use FSP
and work right because they are made with the same precision
used to build every new WHIRLPOOL

To locate FSP

In the U.S.A., call the Customer eXperience Center at
1-800-253-1301, or your nearest designated service center.

In Canada, call 1-800-807-6777, or your nearest designated
service center.

Call the Whirlpool Customer eXperience Center toll free:

1-800-253-1301.
Our consultants provide assistance with:

■ Features and specifications on our full line of appliances

■ Installation information

■ Use and maintenance procedures

■ Accessory and repair parts sales

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.)

■ Referrals to local dealers, repair parts distributors, and

service companies

Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.

To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.

®

factory specified parts. These parts will fit right

®

®

replacement parts in your area:

appliance.

In the U.S.A.

In Canada

Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777.

Our consultants provide assistance with:

■ Use and maintenance procedures

■ Accessory and repair parts sales

■ Features and specifications on our full line of appliances

■ Referrals to local dealers, repair parts distributors, and

service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:

Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

For further assistance

If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

23