Whirlpool WFW9151YW, WFW9351YL, WFW9351YR, WFW9351YW Owner's Manual
Use & Care Guide
Guide d’ulisaon et d’entreen
FRONT-LOADING AUTOMATIC WASHER
LAVEUSE À CHARGEMENT FRONTAL
W10432633A
W10421029A - SP
Para obtener acceso al
Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite:
www.whirlpool.com.
If you have any problems or quesons, visit us at www.whirlpool.com
Pour tout problème ou queson, consulter www.whirlpool.ca
Designed to use only HE
High Eciency detergents.
Conçue pour l’ulisaon
d’un détergent HE haute
ecacité seulement.
FRONT-LOADING AUTOMATIC WASHER
TABLE OF CONTENTS
WASHER SAFETY ................................................................................. 2
ACCESSORIES ...................................................................................... 3
CONTROL PANEL AND FEATURES ........................................................ 4
CYCLE STATUS INDICATORS ................................................................. 6
CYCLE GUIDE ....................................................................................... 7
LAVEUSE AUTOMATIQUE
À CHARGEMENT FRONTAL
TABLE DES MATIÈRES
USING YOUR WASHER ........................................................................ 9
WASHER MAINTENANCE .................................................................. 12
TROUBLESHOOTING ......................................................................... 15
WARRANTY ....................................................................................... 22
ASSISTANCE OR SERVICE ..................................................... Back Cover
SÉCURITÉ DE LA LAVEUSE ................................................................. 23
ACCESSOIRES ...................................................................................... 3
TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ........................... 24
TÉMOINS LUMINEUX DE PROGRAMME ........................................... 26
GUIDE DES PROGRAMMES ............................................................... 27
WASHER SAFETY
UTILISATION DE LA LAVEUSE ............................................................30
ENTRETIEN DE LA LAVEUSE ..............................................................34
DÉPANNAGE ..................................................................................... 37
GARANTIE ......................................................................................... 46
ASSISTANCE OR SERVICE ......................................... Couverture arrière
2
ACCESSORIES
Customize your new washer and dryer with the following
genuine Whirlpool® accessories. For more information on
options and ordering, contact your dealer, call us at
1-800-901-2042, or visit: www.whirlpool.com/accessories.
In Canada, call 1-800-807-6777, or visit:
www.whirlpoolparts.ca.
15" Pedestal
Color-matched pedestals raise
the washer and dryer to a more
comfortable working height.
The large drawer provides
convenient storage.
ACCESSOIRES
Personnalisez votre nouvelle laveuse et sécheuse grâce
aux authentiques accessoires Whirlpool® suivants. Pour
plus d’informations sur les options et sur les possibilités
de commande, contactez votre revendeur, appeler
le 1-800-901-2042, ou consultez :
www.whirlpool.com/accessories.
En Canada, appeler le 1-800-807-6777, ou consultez :
www.whirlpoolparts.ca.
Stack Kit
If space is at a premium, the stack
kit allows the dryer to be installed
on top of the washer.
Piédestal de 15"
Les piédestaux aux coloris assortis
surélèvent la laveuse et la sécheuse
pour les amener à une hauteur
d’utilisation plus confortable.
Le grand tiroir offre une capacité
de rangement pratique.
Ensemble de superposition
Si l’espace disponible est restreint,
l’ensemble de superposition
permet à la sécheuse d’être
installée par dessus la laveuse.
Worksurface
The worksurface bridges the washer and dryer, and provides a
convenient working and storage area.
Surface de travail
La surface de travail établit la liaison entre la laveuse et la
sécheuse et offre une zone de travail et d’entreposage pratique.
3
CONTROL PANEL AND FEATURES
Not all features and cycles are available on all models.
1
2
3
5
10
6
9
1
9
2
8
8
7
Model WFW9351**
3
5
6
Model WFW9151**
C
4
4
A
B
POWER BUTTON
1
Press to turn the washer on and off. Press to stop/cancel
a cycle at any time.
2
WASH CYCLE KNOB
Turn the Wash Cycle knob to select a cycle for your laundry
load. See “Cycle Guide” for detailed descriptions of cycles
that best suit your load.
4
D
START/PAUSE BUTTON
3
Press and hold to start a cycle, or press once while
a cycle is in process to pause and press again to continue
the cycle. If you do not press START/PAUSE within
5 minutes of choosing a cycle, the washer automatically
shuts off.
4
LED DISPLAY AND SETTINGS BUTTONS
When you select a cycle, its default settings will light up
and the Estimated Time Remaining will be displayed.
Use the buttons along the bottom of the display to adjust
settings. See “Cycle Guide” for available settings on each
cycle. Not all settings are available with all cycles.
Cycle Status Indicators
The Cycle Status Indicators show the progress of a cycle.
See “Cycle Status Indicators” for additional information
about each step.
Temperature
The recommended wash temperature is preset for each
cycle. You may also select a wash temperature based
on the type of fabric and soils being washed. For best
results, use the warmest wash water safe for your
fabric, following the garment label instructions. All wash
temperatures feature a cold rinse.
Spin Speed
This washer automatically selects the spin speed based
on the cycle selected. Preset speeds can be changed.
• Faster spin speeds mean shorter drying times, but may
increase wrinkling in your load.
• Slower spin speeds reduce wrinkling, but will leave your
load more damp.
Soil Level
Soil Level (wash time) is preset for each wash cycle.
As you press the Soil Level button, the cycle time will
increase or decrease in the Estimated Time Remaining
display.
For most loads, use the Soil Level that is preset with the
cycle you have chosen. For heavily soiled and sturdy
fabrics, press Soil Level to select more wash time. For
lightly soiled and delicate fabrics, press Soil Level to
select less wash time. Lower Soil Level settings will help
reduce tangling and wrinkling.
ADDITIONAL OPTIONS
5
Use these buttons to activate additional wash options
or additional features on the washer. Not all options
are available on all models. See the “Cycle Guide” for
information on which cycles include which options.
Delay Start
Use this button to delay the start of the wash cycle.
Press DELAY START until the desired time (in hours)
shows in the Estimated Time Remaining display. Press
START/PAUSE. The countdown to the wash cycle will
show in the display window.
Extra Rinse
An Extra Rinse can be used to aid in the removal of
detergent residue from garments. All rinses are cold. It is
automatic for the Whitest Whites cycle. You may select
or deselect by pressing EXTRA RINSE button until Extra
Rinse light glows.
Cycle Signal
This cycle signal is helpful when you are removing items
from the washer as soon as it stops. Select ON or OFF.
NOTE: On some models, press CYCLE SIGNAL to
operate the Control Lock feature.
6
Control Lock
Press and hold for 3 seconds to lock the controls to
avoid unwanted changes or operation. Press and
hold 3 seconds again to unlock. The indicator will light to
show when controls are locked. You may still press START/
PAUSE to pause the cycle, or press the POWER button to
turn the washer off.
Sanitize (with extra hot temp)
7
(Model WFW9351** only)
Use Sanitize option to clean heavily soiled, colorfast fabrics.
This option combines a super hot water temperature to
help ensure the removal of heavy soils and stains. It is
recommended that you set your hot water heater to 120°F
(49°C) to ensure proper performance during this option.
EcoBoost™ Option
8
Press to activate the EcoBoost™ option. The EcoBoost™
option allows you to increase your energy savings on some
wash cycles. When this option is used, the wash cycle will
use slightly cooler wash water than the selected temperature.
The indicated temperature will not change.
TumbleFresh™ Option
9
Use this option when you are not able to unload your
clothes, soon after the wash cycle ends. This option
provides periodic tumbling for up to 6 hours to help freshen
your clothes. During this time, the “Done” indicator remains
activated, the door remains locked, and the TumbleFresh™
indicator light will ash. The TumbleFresh™ option will
automatically stop and the door lock will be released
after this time expires, or if you press POWER at any time to
unload your laundry. You may select or deselect by pressing
the TumbleFresh™ button until the TumbleFresh™ indicator
light glows.
NOTE: TumbleFresh™ option is not available if the spin
speed is set to No Spin.
10
DISPENSER DRAWER
The dispenser drawer gives you the convenience of
automatically adding HE detergent, liquid chlorine bleach,
and liquid fabric softener to the wash load at the proper
time. See “Using the Dispenser” for information on using
the dispenser drawer.
Release lever
A
Press down to remove the dispenser drawer.
High Efciency “HE” detergent compartment
B
This compartment holds liquid or powdered HE
detergent for your main wash cycle.
Liquid or powdered color-safe bleach or Oxi
booster product may be added to the HE detergent
compartment along with the same type of detergent,
liquid or powdered. Do not mix powdered and liquid
products in the HE detergent compartment.
Liquid chlorine bleach compartment
C
Automatically dilutes and dispenses liquid chlorine
bleach at the optimum time during the rst rinse
after the wash cycle. This compartment cannot dilute
powdered bleach.
Liquid fabric softener compartment
D
Automatically dilutes and dispenses liquid fabric
softener at the optimum time in the cycle.
NOTE: Use only liquid fabric softener in this dispenser.
5
CYCLE STATUS INDICATORS
Model WFW9151**Model WFW9351**
The Cycle Status Indicators show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
Add a Garment
When Add a Garment is lit, you may pause the washer, open
the door, and add 2 or 3 additional items.
Control Lock
The Control Lock avoids unintended use of the washer. You
can also use the Control Lock feature to avoid unintended
cycle or option changes during a cycle. When control lock is
lit, all buttons are disabled except for START/PAUSE, POWER,
and CYCLE SIGNAL.
Eco Monitor
(Model WFW9351** only)
Your washer is specially designed to conserve energy and
water. Each cycle, along with any selected options, will
result in different energy usage. As you make your cycle
and temperature selections, the Eco Monitor shows how
well you are saving energy. Adjust the temperature and spin
speed within that cycle to improve energy usage. Using the
EcoBoost™ setting on a cycle can also be a one-touch way to
improve your Eco Monitor rating on many cycles.
Wash
This is the main portion of the wash cycle. You will see
the washer tumble the load. The motor sounds may change
at different stages in the cycle. The wash time is determined
by the selected cycle, along with your load size.
Rinse
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. If used, liquid chlorine bleach is
added in the rst rinse. Fabric softener is added in the last
rinse.
Spin
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
Done
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
TumbleFresh™ Option
The “Done” indicator remains activated, the door remains
locked, and the TumbleFresh™ status light will ash.
Door Locked
Door Locked will light to indicate that the door is locked
and cannot be opened without rst pausing or canceling
the cycle.
6
CYCLE GUIDE — STANDARD CYCLES
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the
load being washed. Not all cycles and options are available on all models.
For best performance, not all settings are available with each cycle, and some options cannot be used together.
Items to wash
using default cycle
settings:
Sturdy garments
and household items
exposed to possible
allergens
Heavily soiled white
fabrics and garments
Sturdy colorfast fabrics
and heavily soiled
garments, towels,
and jeans
Normally soiled
blankets and
comforters
Normally soiled
cottons, linens,
sheets, and mixed
garment loads
Bright and dark color
garments
Exercise wear such
as biking shorts,
tank tops, running
tights, and other
performance clothing
Small loads of 3–5
lightly soiled garments
Sheer fabrics,
lingerie, sweaters,
and special care
items marked “Hand
Washable”
Silk or ultra delicate
fabrics labeled as
machine washable
Cycle:
†
Allergen
Whitest
Whites
Heavy Duty
Bulky Items
Normal
Cold Wash
Active Wear
Small Load
Delicate
Silk
(Model WFW9351
only)
Temperature*: Spin
Speed:
Hot
Warm
Cold
Hot
Warm
Cold
Hot
Warm
Cold
Hot
Warm
Cold
Hot
Warm
Cold
Cold Ex High
Warm
Cold
Hot
Warm
Cold
Warm
Cold
Warm
Cold
Ex High
High
Medium
Low
Ex High
High
Medium
Low
Ex High
High
Medium
Low
Ex High
High
Medium
Low
Ex High
High
Medium
High
Medium
Low
High
Medium
Low
Ex High
High
Medium
Low
Medium
Low
Medium
Low
Soil
Level:
Ex Heavy
Heavy***
Normal
Light**
Ex Heavy
Heavy***
Normal**
Light
Ex Heavy**
Heavy
Normal***
Light
Ex Heavy
Heavy
Normal
Light
Ex Heavy
Heavy
Normal
Light
Ex Heavy
Heavy
Normal
Light
Ex Heavy
Heavy
Normal
Light
Heavy
Normal
Light
Normal
Light
Normal
Light
Available
Options:
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
EcoBoost™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
EcoBoost™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
EcoBoost™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Cycle Signal
TumbleFresh™
Sanitize
Sanitize
Sanitize
††
††
††
Cycle Details:
Uses more water to ush out allergens
such as dust mites and pet dander from
normally-soiled items.
This cycle combines fast-speed
tumbling and extra high-speed spin to
shorten drying time. It can be used with
medium and large loads. Includes Extra
Rinse option.
This cycle combines fast-speed
tumbling, longer wash time, and extra
high-speed spin to shorten drying
times. It is designed for medium and
large loads.
This cycle starts with a soak to
thoroughly saturate your large load.
This is followed by medium wash action
and medium-spin speeds to maintain
load balance.
This cycle combines medium-speed
tumbling and extra high-speed spin.
This cycle combines concentrated
fast-speed tumbling followed by
medium-speed wash and provides
optimal cleaning while saving hot water.
This cycle combines low-speed
tumbling and medium-speed spin for
gentle fabric care.
This cycle combines fast-speed
tumbling, a shortened wash time,
and extra high-speed spin to reduce
drying time.
This cycle combines low-speed
tumbling and low-speed spin for
gentle fabric care.
This cycle gently tumbles and drains
with the lowest spinning to gently clean
garments and minimize wrinkling.
* All temperature selections feature a cold rinse.
** Default soil level for Model WFW9351
*** Default soil level for Model WFW9151
Model: WFW9151**
† Allergen cycle removes more than 95.0% of common allergens based on independent 3rd party laboratory testing.
Model: WFW9351**
† Allergen
Allergen cycle certied by NSF International, an independent, third party testing and certication organization. The certication veried
that this cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust mites. Only the
Allergen cycle has been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction Performance effectiveness.
†† Sanitize
This washer has a Sanitize option that is certied by NSF International, an independent, third party testing and certication organization.
The certication veries that this option eliminates 99.9% of bacteria typically found on clothing, bedding, and towels. There is no
carryover of bacteria between loads after the option is complete.
Only the Sanitize option has been designed to meet the requirements of NSF Protocol P172 Sanitization Performance of Residential and
Commercial, family sized clothes washer.
Use the Sanitize option to clean heavily soiled, colorfast fabrics. This option combines a super hot water temperature to help ensure the
removal of heavy soils and stains. It is recommended that you set your hot water heater to 120°F (49°C) to ensure proper performance
during this option.
7
CYCLE GUIDE — SPECIAL-PURPOSE CYCLES
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the
load being washed. Not all cycles and options are available on all models.
For best performance, not all settings are available with each cycle, and some options cannot be used together.
Items to wash
using default cycle
settings:
Cycle:
Temperature*: Spin
Speed:
Soil
Level:
Available
Options:
Cycle Details:
Swimwear, items that
need rinsing only.
Wet load of clothes
All loads
No clothes in washer
* All temperature selections feature a cold rinse.
Rinse/Drain
& Spin
Rinse/Drain
& Spin
Soak
Clean
Washer with
Affresh
®
Cold
N/A
Warm
Cold
N/A
Ex High
High
Medium
Low
Ex High
High
Medium
Low
No Spin
High
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Extra Rinse
Cycle Signal
TumbleFresh™
Delay Start
Cycle Signal
Delay Start
Cycle Signal
This cycle adds water followed by a
high-speed tumbling. For some fabrics
you may wish to set the spin speed to
a lower setting.
To use Rinse/Drain & Spin, deselect
Extra Rinse option. Use this cycle to
spin excess water out of a load. This
cycle drains the water and spins at an
extra-high speed.
This cycle provides a soak with short
tumbling phase and a soaking time
that help improve the removal of stains,
without spin followed by drain. Drain
without spin ensures gentle treatment.
Use this cycle every 30 washes to keep
the inside of your washer fresh and clean.
This cycle uses a higher water level. Use
with AFFRESH® washer cleaner tablet
or liquid chlorine bleach to thoroughly
clean the inside of your washer. This
cycle should not be interrupted. See
“Cleaning Your Washer.”
IMPORTANT: Do not place garments
or other items in the washer during the
Clean Washer with AFFRESH® cycle.
Use this cycle with an empty wash tub.
Load Size Recommendations
NOTE: A single item, bulky items, or tightly packing may cause imbalance. Add items or try to evenly distribute wet laundry in
the drum, and start a Rinse/Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again.
For best results, follow the load size recommendations noted for each cycle.
Small load: Fill the washer drum with 3–5 items, not more than 1/4 full.
Medium load: Fill the washer drum up to about 1/2 full.
Large load: Fill the washer drum up to about 3/4 full.
Extra-large load: Fill the washer drum, but make sure clothes can tumble freely.
For best results, avoid packing tightly.
8
USING YOUR WASHER
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failure and,
over time, build-up of mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Use only High Efciency (HE) detergent.
First wash cycle without laundry
Before washing clothes for the rst time, if not completed
during the nal installation step, choose the Normal cycle and
run it without clothes. Use only HE detergent. Use 1/2 the
manufacturer’s recommended amount for a medium-size load.
This initial cycle serves to ensure the interior is clean before
washing clothes.
1. Sort and prepare your laundry
IMPORTANT:
n Empty pockets. Loose change, buttons, or any small object
can plug pumps and may require a service call.
n Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
n Mend rips and tears to avoid further damage to items
during washing.
n Turn knits inside out to prevent pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
n Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
n Always read and follow fabric care labels and laundry
product instructions. Improper usage may cause damage
to your garments.
2. Load laundry into washer
Sort items by recommended cycle, water temperature, and
colorfastness. Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics. Treat stains
promptly and check for colorfastness by testing stain remover
products on an inside seam.
Open the washer door. Place a load of sorted clothes loosely
in the washer. Items need to move freely for best cleaning and
to reduce wrinkling and tangling. Close the washer door by
pushing it rmly until the latch clicks.
n Depending on load type and cycle, the washer can be fully
loaded, but not tightly packed. Washer door should close
easily. See “Cycle Guide” for loading suggestions.
n Mix large and small items and avoid washing single items.
Load evenly.
n Wash small items in mesh garment bags. For multiple items,
use more than one bag and ll bags equally.
9
Using the Dispenser
To use the dispenser drawer:
1. Open the dispenser drawer.
2. Add laundry products as described in steps 3–5.
3. Slowly close the dispenser drawer. Make sure it is
completely closed.
NOTE: A small amount of water may remain in the dispensers
from the previous wash cycle. This is normal.
3. Add HE detergent to dispenser
HE detergent
compartment
Add liquid or powdered HE detergent
to this compartment.
Color-safe bleach or oxi products may
be added to this compartment along
with the same type of detergents.
NOTE: Do not mix powdered products
with liquid ones.
Do not overll; adding too much
detergent may cause detergent to be dispensed into
the washer too early.
IMPORTANT: Use powdered detergent when using
the Delay Start option. Liquid detergent may seep
out before the wash begins.
Use only High
Efciency (HE)
detergent.
4. Add fabric softener to dispenser
(if desired)
Liquid fabric
softener
compartment
Pour a measured amount of liquid fabric softener into liquid
fabric softener compartment. Always follow manufacturer’s
directions for correct amount of fabric softener based on your
load size.
Fabric softener is always dispensed in the last rinse, even if
Extra Rinse is selected.
IMPORTANT: Do not overll, dilute, or use more than 1/4 cup
(60 mL) of fabric softener. Do not ll past the MAX line.
Overlling dispenser will cause fabric softener to immediately
dispense into washer.
n
Do not spill or drip any fabric softener onto the clothes.
n
Do not use liquid fabric softener dispenser balls in this
washer. They will not dispense correctly.
5. Add liquid chlorine bleach
to dispenser (if desired)
10
Liquid chlorine
bleach
compartment
Add a measured amount of liquid chlorine bleach to the
bleach compartment. Do not overll, dilute, or use more than
2/3 cup (165 mL). Use a measuring cup with a pour spout; do
not guess.
n Do not ll beyond the “MAX” level. Overlling will cause
bleach to dispense too soon and may cause garment
damage.
n Do not add color-safe bleach or oxi-product to this
dispenser.
6. Press POWER to turn on washer
Slowly close the dispenser drawer. Make sure the drawer is
closed completely, then press and hold POWER to turn on
the washer. To cancel a cycle press POWER, then the washer
powers down, the door unlocks, and clothes can be removed.
7. Select CYCLE
9. Select additional options, if desired
(on some models)
Model WFW9351** shown
To add additional options to the cycle, press the button
for the desired option until light glows to add them to the
selected cycle.
NOTE: Not all options are available with all cycles.
See “Cycle Guide” for available options.
Delay Start
If you do not want to begin a cycle immediately, you may
choose the Delay Start option. This will delay the start
of the wash cycle by up to 10 hours.
To set Delay Start:
1. Press DELAY START until the desired delay time (in hours)
is illuminated.
2. Press START/PAUSE. The countdown to the wash cycle
will show in the display window.
Model WFW9351** shown
Turn cycle knob to select your wash cycle. See “Cycle Guide”
for details on cycle features. Not all options and settings are
available on all cycles.
8. Adjust cycle settings, if desired
Model WFW9351** shown
The display will show the default settings for the selected
cycle. If desired, press the button beneath each setting to
adjust the Temperature, Spin Speed, and Soil Level. Tightly
packing, unbalanced loads, or excessive suds may also
cause the washer to increase the cycle time.
NOTE: Not all settings are available on all cycles. See “Cycle
Guide” for available settings.
10. Press and hold START/PAUSE
to begin wash cycle
Press and hold the START/PAUSE button to start the wash
cycle. To pause a cycle in progress, press the START/PAUSE
button once, then press and hold again to continue the cycle.
To cancel a cycle, press the POWER button.
Door Locked
Once you press and hold START/PAUSE, you will hear
the door lock, unlock, and lock again. When the door locked
light illuminates, the door is locked. The door is locked
and unlocked automatically, depending on the stage of
the wash cycle.
Unlocking the door to add garments:
If you need to open the door to add 1 or 2 missed garments,
you may do so while the “Add a Garment” light is lit.
Press START/PAUSE once; the door will unlock once the
washer movement has stopped. This may take several
minutes. Then close door and press START/PAUSE again
to continue the cycle.
To add garments after the “Add a Garment” period is over, the
wash cycle needs to be canceled, the items added, and a new
wash cycle started.
11
WASHER MAINTENANCE
11. Remove garments promptly
after cycle is nished
Promptly remove garments after cycle has
completed to avoid odor and rusting of
metal objects on garments. When unloading
garments, pull back the door seal and check
for small items between the tub and the basket.
If you will be unable to remove the load promptly, use
the TumbleFresh™ option to automatically tumble the load
periodically for up to 6 hours.
NOTE:
n
After any wash cycle is completed, the door must be
opened and then closed before a new cycle can begin.
n
A small amount of water may remain in the dispensers
after the wash cycle is complete. This is normal.
n
This washer has a tight seal to avoid water leaks. To
avoid odors, leave the door open to allow the washer
to dry between uses.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended
cleaning procedure at least once a month:
1. Make sure laundry drum is empty.
2. Using recommended AFFRESH® washer cleaner, add
one tablet to washer basket.
OR
If using liquid chlorine bleach, add 2/3 cup (160 mL) to
liquid chlorine bleach dispenser.
IMPORTANT: Do not add detergent to Clean Washer
with Affresh® cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer door and dispenser drawer.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH® cycle.
6. Press and hold START/PAUSE.
NOTE: The basket will rotate, then the door will unlock,
lock again, and then the cycle will continue. The washer will
not ll, and the basket will rotate while the washer runs a
short sensing cycle. This will take approximately 3 minutes.
7. The cycle will determine whether clothing or other items
are in the washer. If no items are detected in the washer,
it will proceed to Step 8.
If the Wash LED light ashes, the door will unlock.
Remove clothing or items in the washer. Press POWER
to cancel the ashing LED light. Then repeat steps 1, 2,
and 6 to start the cycle again.
8. Once the cycle has started, allow it to nish. If START/
PAUSE or POWER is pressed before the cycle is
complete, “Int” (Interrupted) will appear in the display.
It may take up to 10 minutes for the door to unlock.
9. After the cycle has ended, leave the door open slightly,
to allow for better ventilation and drying of washer
interior.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use mild soap and water if needed.
IMPORTANT: To avoid damaging washer nish, do not use
abrasive products.
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CLEANING THE DISPENSER
CLEANING THE DOOR SEAL
You may nd laundry product residue left over in your
dispenser compartments. To remove residue, follow this
recommended cleaning procedure:
1. Pull dispenser drawer out until it stops.
2. Press down on the release lever and pull straight out to
remove the dispenser.
3. Remove the insert (the siphon from the softener and
bleach compartments).
1. Open the washer door and remove any clothing or items
from the washer.
2. Inspect the colored seal between the door opening and the
basket for stained areas. Pull back the seal to inspect all
areas under the seal and to check for foreign objects.
Seal
3. If stained areas are found, wipe down these areas of the
seal, using the procedure that follows.
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid
chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal area with the dilute solution, using
a damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the
washer interior air dry with door open.
IMPORTANT: Wear rubber gloves when cleaning for
prolonged periods. Refer to the bleach manufacturer’s
instructions for proper use.
4. Wash dispenser and cover panel in warm, soapy water,
using a mild detergent.
5. Rinse with warm water.
6. Air dry or wipe with a clean towel. Replace the insert.
7. Align edges of dispenser with guides in washer, then
slide dispenser back into slot.
IMPORTANT: Dispenser is not dishwasher safe.
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NON-USE AND VACATION CARE
REINSTALLING/USING WASHER AGAIN
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer to avoid ooding due
to water pressure surges.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and
run washer on RINSE/DRAIN & SPIN cycle for about
30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
IMPORTANT: To reduce risk of hose failure, replace inlet
hoses every ve years and periodically inspect for kinks,
cuts, wear, or water leaks.
HELPFUL TIP: When replacing your inlet hoses, mark
replacement date on label with a permanent marker.
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to “Installation Instructions” to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and from back
of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Bundle power cord with a rubber band or cable tie to
keep it from hanging onto the ground.
IMPORTANT: Call for service to install transport bolts.
Washer must be moved with transport bolts and in the
upright position. To avoid structural damage to your
washer, it must be properly set up for relocation by a
certied technician.
2. Plug in washer or reconnect power.
3. Run washer through NORMAL cycle to clean washer
and remove antifreeze, if used. Use only HE detergent.
Use half the manufacturer’s recommended amount for
a medium-size load.
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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, press START/PAUSE once to clear the code.
Then press START/PAUSE again to restart washer. If code appears again, call for service.
Sd (Excess suds)
appears in display
F8E1 (long ll – no
water supply error)
appears in display
F9E1 (drain pump
system error) appears
in display
F--E-- code (Washer
problem)
Excessive suds in washer. Washer is
running a suds reduction routine.
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
System error code.
Possible Causes
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions. If the
dial is ashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the oor.
Press POWER to cancel cycle and clear the code. Then press
POWER and select RINSE/DRAIN & SPIN if there is excessive
water in the washer. If the code appears again, call for service.
Solution
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced
or too large.
The shipping bolts are still in the
back of the washer.
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level Washer” in “Installation Instructions.”
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jacket with a few extra
items.
Use Heavy Duty or Bulky Items cycle for oversized,
non-absorbent items such as comforters or poly-lled
jackets. Other items are not appropriate for Heavy Duty
or Bulky Items cycle. See “Cycle Guide.”
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this “Use and Care Guide.”
See “Remove Transport System,” in “Installation Instructions.”
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