THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In
Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.
Table of Contents
DISHWASHER SAFETY ............................................................. 1
WHAT'S NEW IN YOUR DISHWASHER ................................... 3
PARTS AND FEATURES ............................................................ 4
QUICK STEPS ............................................................................ 5
DISHWASHER USE .................................................................... 6
CYCLE AND OPTION DESCRIPTIONS .................................... 8
DISHWASHER FEATURES ...................................................... 11
FILTRATION SYSTEM ............................................................. 13
DISHWASHER CARE ............................................................... 14
TROUBLESHOOTING .............................................................. 15
WARRANTY .............................................................................. 17
©ishwashe Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
W10596244A
iMPORTANT SAFETY iNSTRUCTiONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
[] Read all instructions before using the dishwasher. [] Do not tamper with controls.
[] Use the dishwasher only for its intended function.
[] Use only detergents or rinse agents recommended for use in
a dishwasher, and keep them out of the reach of children.
[] When loading items to be washed:
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the risk
of cut-type injuries.
[] Do not wash plastic items unless they are marked
"dishwasher safe" or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
[] Do not touch the heating element during or immediately after
use.
[] Do not operate the dishwasher unless all enclosure panels
are properly in place.
[] Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
[] To reduce the risk of injury, do not allow children to play in
or on the dishwasher.
[] Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the dishwasher turn on all hot water faucets and let the
water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
[] Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
SAVE THESE iNSTRUCTiONS
GROUNDING iNSTRUCTiONS
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a
malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for
electric current. The dishwasher is equipped with a cord
having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet
that is installed and grounded in accordance with all local
codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative
if you are in doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with the
dishwasher; if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
[]
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal,
permanent wiring system, or an equipment-grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the dishwasher.
SAVE THESE iNSTRUCTiONS
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WBat s Hew in You ©isBwasBe
Congratulations on purchasing your water and energy efficient dishwasher! This dishwasher cleans by spraying the
dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are
longer due to the soak and pauses for exceptional cleaning. Several models contain an optical water sensor. The
optical water sensor is used to determine the optimum water and energy consumption for great cleaning
performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas.
The first cycle using the sensor will run longer to calibrate the optical sensor.
Using rinse aid will optimize your drying and wash performance.
This dishwasher is specifically designed to be used with rinse aid
for improved drying performance and controlling buildup of hard
water deposits. Energy efficient dishwashers use less water and
energy, so they depend on the water "sheeting" action of rinse aid
for total optimal performance.
The United States has passed a restriction limiting the amount of
phosphorus (phosphates) inthe household dishwasher detergents
to no more than 0.5%, where previous detergents contained
8.7%. Major manufacturers have reformulated their dishwasher
detergent for this change in detergents as another step in eco-
conscious awareness. With these recent changes it is
recommended to use tablets and packs for convenience and
improved performance.
Your dishwasher has the latest technology in dishwasher filtration.
This triple filtration system minimizes sound and optimizes water
and energy conservation while providing optimal cleaning
performance. Maintenance of your filters regularly will sustain
peak cleaning performance. We suggest you clean both your
upper and lower filter and rinse under running water at least once
a month.
Model and serial number label
Water inlet opening
Heating element
Pa_ts and Features
POWERSCOUR TM (on some models)
powerful jets target water toward pots,
pans, or casserole dishes loaded in the
back of the dishwasher to clean
stubborn messes.
Lower spray arm has pressurized
sprays that provide effective cleaning.
Overfill protection float
Rinse aid dispenser reduces spotting
and improves drying.
Detergent dispenser ..........................................................................................................................................................................
Light item clips
(on some models)
Resource Efficient Wash System removes
soil from water and improves cleaning
action.
Cup shelves
(on some models)
.........................................................................................................................................................................................................................................................................................................................Uppersprayarm
Uppersprayarm .....................................................................................................................................................................................................................................................................
TOP RACK
Fold down tines
EZ Adjust Tines
BOTTOM RACK
©uick Steps
Prepare and load _
dishwasher, ff
Spin the spray
arms. They
should turn
freely.
Add detergent
and rinse aid.
_i_ Unload and clean the
_J filter.
Start dishwasher.
For models with controls
on top of the door, select
wash cycle, option and
press START/RESUME
before closing the door.
Push door firmly closed.
The door latches
automatically. Select the
wash cycle, options and
press START/RESUME or
press START/RESUME to
repeat the same cycle and
options as in the previous
wash cycle.
See "Recommended Time
Interval to Clean Your
Filter," in the "Filtration
System" section for the
recommended cleaning
schedule.
g tab
Select a cycle and option (cycles and options vary
by model).
©ishwashe Use
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks and other
hard items from the dishes. Remove labels from containers before
washing.
Upper rack Lower rack
Make sure nothing keeps spray arm(s) from
spinning freely. It is important for the water
spray to reach all soiled surfaces.
) ._
• Make sure that when the dishwasher door is closed no items
are blocking the detergent dispenser.
• Items should be loaded with soiled surfaces facing down and
inward to the spray as shown in the graphics above. This will
improve cleaning and drying results.
• Avoid overlapping items like bowls or plates that may trap food.
• Place plastics, small plates and glasses in the upper rack.
• Wash only items marked "dishwasher safe."
• To avoid thumping/clattering noises during operation: Load
dishes so they do not touch one another. Make sure lightweight
load items are secured in the racks.
When loading silverware, always place sharp
items pointing down and avoid "nesting" as
shown. Ifyour silverware does not fit into the
designated slots, flip the covers up and mix
silverware types to keep them separated.
Use suggested
loading patterns, as
shown, to better
clean your
silverware.
Use the slots in the
covers to keep your
silverware
separated for optimum wash. (See illustration.)
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse
cycle. Do not use detergent.
• Use automatic dishwasher detergent only. Add powder, liquid
or tablet detergent just before starting a cycle.
Fresh automatic
dishwasher A
detergent results
in better cleaning.
Store tightly B
closed detergent
container in a
cool, dry place.
For optimum
performance,
tablet detergent is
recommended.
• The amount of
A. Cover latch
B. Main wash section
C. Pre-wash section
detergent to use
depends on:
How much soil remains on the items - Heavily soiled loads
require more detergent.
The hardness of the water - If you use too little in hard water,
dishes won't be clean. If you use too much in soft water,
glassware will etch.
Soft to Medium Water (0-6 grains per U.S. gallon)
[typical water softener water and some city water]
Medium to Hard Water (7-12 grains per U.S. gallon)
[well water and some city water]
• Depending on your water hardness, fill the Main Wash section
of the dispenser as shown. Fill the Pre-Wash section to the
level shown, for heavily soiled items.
NOTE: Fill amounts shown
are for standard powdered
detergent. Follow
instructions on the package
when using other dishwasher
R Hard Water I
MainWash
HardWater
SoftWater
Pre-Wash
detergent.
Add Rinse Aid
Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid your dishes and dishwasher
interior will have excessive moisture. The heat dry option will
not perform as well without rinse aid.
Rinse aid keeps water from forming droplets that can
dry as spots or streaks. They also improve drying by
allowing water to drain off of the dishes after the final
rinse.
Check the rinse aid indicator. Add rinse aid when
indicator drops to "Add" level.
Full
Add
To add rinse aid, turn the dispenser
cap to "Refill" and lift off. Pour rinse
Lock
aid into the opening until the indicator
level is at "Full." Replace the
dispenser cap and turn to "Lock."
Make sure cap is fully locked.
Refill,_
¼ turn to lock
NOTE: For most water conditions, the factory setting will give good
results.
• Check water hardness level to ensure no rings or spots on your
dishware before adding rinse aid or adjusting the factory
setting.
If you have hard water or notice rings or spots, try a higher
setting.
Turn the arrow adjuster inside the
dispenser by either using your fingers or
inserting a flat-blade screwdriver into
the center of the arrow and turning.
STEP 3
Select a Cycle (cycles vary by model)
See "Cycle and Option Descriptions" charts in the following
section.
Heavier cycles and options affect cycle length.
Select Options (options vary by model)
See "Cycle and Option Descriptions" charts in the following
section.
You can customize your cycles by pressing the options desired.
Start or Resume a Cycle
• Run hot water at the sink nearest your dishwasher until the
water is hot. Turn off water. For best dishwashing results, water
should be 120°F (49°C) as it enters the dishwasher.
• For models with controls on top of the door, select
wash cycle, option and press START/RESUME
before closing the door. Push door firmly closed.
The door latches automatically. Select the wash
cycle, options and press STAR/RESUME or press
START/RESUME to repeat the same cycle and
options as in the previous wash cycle.
• You can add an item anytime at the beginning of the cycle.
Open the door slowly and add the item. Close the door firmly.
Press START/RESUME.
Oyc e and Option ©escdptions
This information covers several different models. Your dishwasher may not have all the cycles and options described.
You can customize your cycle by selecting an option.
See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change
an option anytime before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to
hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle, this is normal
and will provide optimal cleaning performance.
*Maximum wash times depend on water temperature, heavy soil condition, dish load size and options selected.
CYCLES DISH LOAD TYPES DESCRIPTIONS
The most advanced and Th s cycle senses !0ad size, soil amount, 1 i45 4:40
versatile cycle, and toughness of soil, to adjust the cycle
for optimal cleaning using on!y the
amount of water and energy needed,
Use for hard-to-clean, heavily This cycle combines tough wash action,
soiled pots, pans, casseroles, longer wash time and higher wash
and tableware, temperatures to remove the tough soils.
use for loads with norma! }}}} }ThiS Cycle is recommended to completely 1;45 }4:40
amounts of food soil. wash a full load of normally soiled dishes.
Selecting this cycle will default to the
options recommended for norma!
amounts of food soil The energy !abe! is
based on this cycle,
Use for lightly soiled
items, china and
crystal.
For fast results, !-Hour Wash Select the Heat Dry option to provide 0:58 1:21
will clean dishes using slightly best dry performance,
more water and energy.
The most water and energy efficient
_'_ cycle. Using less water and energy, while
maintaining good wash performance.
ESTIMATED WASH TIME (HH:MM)
Cycle Minimum *Maximum (with
options selected)
2:05 4:40
1:45 2:13
Use for loads with Longer cycle developed to run overnight 6:20 7:00
heavy amounts of food _'_ to save energy. This cycle has a longer
soil. It is a longer cycle soak time before the main wash begins.
therefore is ideal to run
overnight.
IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the
cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle
will automatically compensate by adding time, heat and water as needed.
OPTIONS DISH LOAD TYPES DESCRIPTIONS USE WITH:
Loads containing
tough, baked-on
food.
To sanitize your Raises the water temperature in the final rinse to approximately Sens0r, Heaw or Normal
dishes and 155°F (68°C). This high temperature rinse sanitizes your dishes cycle. Only these
glassware in and glassware in accordance with NSF/ANSI Standard 184 for sanitization Cyc!es have
accordance with Residential Dishwashers. Certified residential dishwashers are not been designed to meet
NSF/ANSI Standard intended for licensed food establishments, the NSF/ANSI
184 for Residential requirements
_ishw'asherk: The sanitize oi sani Rinse 0Ption adds heat and time to the cyciel
For best drying
results, dry dishes
with heat.
High Dry provides
the optimum dry
performance. Eco
Dry provides energy
savings and good
dry performance.
To run your dish Delays the start of a cycle up to 8 hours (on models With A CYcles
washer at a later 2'4,8 H0ur De!ay).
t me or dur ng off
peak hours
Smaller loads Uses less energy and time to clean small loads. Sensor, Heavy or Normal
slightly soiled, cycle
Increases the target water temperature during the wash portions of Sensor, Heavy or Normal
the cycle, cycle
Adds heat, wash time and water to the cycle.
Turn off (air dry) when loads contain plastic dinnerware that may be
sensitive to high temperatures.
High Dry with the use of rinse aid will provide the best drying
performance.
- Select a wash cYcle and optionsl Press DelaY until reaching the ....................................
desired hours for the de!ay to start. Press START/RESUM E. C!ose
the door firm!y,
All cycles
OPTIONS PURPOSE DESCRIPTIONS USE WITH:
Control Lock To avoid unintended To turn on Lock, press and hold Contro! Lock for at least Anytime
.....I_i_ and option cnanges seconds ....
|_ during a cycle.
I
CONTROL PURPOSE COMMENTS
use of your 3 seconds.
dishwasher, or cycle To turn off LoCk press and ho d Control Lock for at least
3
When Control Lock is lit, all buttons are disabled. If you press any
Press to start or if the door is opened during a cycle or the power is interrupted, the Start/Resume indicator
resume a wash cycle flashes. The cycle will not resume until the door is closed and Start/Resume is pressed.
Press to cancel
wash cycle
Close the door firmly. The dishwasher starts a 2-minute drain (if needed). Let the dishwasher
drain completely.
Tofollow the Clean indicator glows When a CYcle is finished.
.... . Ifyou select the sani Rinse option; When the sani Rinse cYcle is finished, the Sanitized
a snwasner cyc e
J progress of your
............ CANCEL .........................................
end of the cyc!el This can happen if the cycle is interrupted, or the water cou!d not be heated to
indicator glows. If your dishwasher did not pr0per!y sanitize your dishes, the light flashes at the
the required temperaturel The light goes off when you open and close the door or press
10
©ishwashe Features
Your Whirlpool dishwasher may have some or all of these features.
POWERSCOUR TM Wash Area
The POWERSCOUR TM wash area is located at
the back of the lower level rack.
NOTE: You must select the POWERSCOUR TM
wash option to use this feature. Make sure
items do not interfere with the water feed
tube, spray arms, or POWERSCOUR TM spray
jets.
Load pans, casserole dishes, etc. in the back of the lower dish
rack with the soiled surfaces facing the POWERSCOUR TM
spray jets.
Only one row of items may face the POWERSCOUR TM spray
jets. Stacking, overlapping or nesting items will keep the
POWERSCOUR TM spray jets from contacting all of the
surfaces.
ANYWARE TM PLUS silverware basket
The ANYWARE TM PLUS silverware basket can be hung on the
door, the bottom rack, or placed inside the bottom rack.
To open the ANYWARE TM PLUS silverware basket:
To unlock, grasp the
front panel, pull up and
rotate 90° as shown.
Make sure the front
panel is up all the way
before rotating. To
unlock and rotate the
front panel, grasp the
front panel as shown
and pull it up and out.
NOTE: Be sure the front
panel of the silverware
basket is completely
locked into place before
pulling out the bottom
rack and before closing
the dishwasher door.
To remove the basket from the door:
1. Grasp the silverware basket by the handle. Slide it toward the
top of the door.
2. Lift the basket off the holding buttons.
To replace the basket in the door:
1. Set the silverware basket on the holding buttons.
2. Slide the basket toward the bottom of the door until is locks
into place.
Back of
dishwasher
/
Cup shelves
Fold down the extra shelf on the left-
hand or right-hand side of the top rack
to hold additional cups, stemware or
long items such as utensils and
spatulas.
Fold-down Tines
The row of tines on the left-hand and
right-hand sides of the upper or in
the back of lower rack can be
adjusted to make room for a variety
of dishes.
To adjust the fold-down tines:
1. Grasp the tip of the tine that is in
the tine holder.
2. Gently push the tine out of the
holder.
3. Lay the tines down, toward the
center of the rack.
Light Item Clips
The light item clips hold lightweight plastic items
such as cups, lids, or bowls in place during
washing.
To move a clip:
1. Pull the clip up and off the tine.
2. Reposition the clip on another tine.
EZ Adjust Tines
Sliding lower-
rack tines that
move left or right
to fit your dishes.
You can use this
feature to fit
larger items like
cereal bowls and
others.
11
EZ-2-Lift TM Top Rack
You can raise or lower the top rack to fit tall items in either the top
or bottom rack. Adjusters are located on each side of the top rack.
Raise the top rack to accommodate items up to 9" (22 cm) in the
top rack and 13" (33 cm) in the bottom rack, or lower the top rack
to accommodate items up to 11" (28 cm) in both the top and
bottom racks.
To raise the rack, press
both rack adjusters
and lift the rack until it
is in the Up position
and level.
To lower the rack,
press both rack
adjusters and slide the
rack back to its lower
position.
NOTE: The top rack
must be level.
Removable Top Rack
The removable top rack allows you to wash larger items such as
pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from
dishwasher.
To remove the rack
1. To gain access to the
track stops, pull the
upper rack forward
about halfway out of the
tub.
2. To open, flip the track
stop toward the outside
of the tub.
3. After opening both track
stops, pull top rack out
of the rails.
4. Close track stops and
slide the tracks back into
the dishwasher.
To replace the rack
1. Gently pull tracks forward in dishwasher until they stop. Open
track stops.
2. Place the back wheels on each side of the rack into the track
slot and roll them back into the tracks, but do not push the
rack all the way into the tub.
3. Insert front rack wheels on each side of the rack into the track
slots.
4. Slide rack into the dishwasher. The stops will automatically
close when rack enters dishwasher.
Standard Rack Adjuster
You can raise or
lower the top rack to
fit tall items in either
the top or bottom
rack. Adjusters are
located on each side
of the top rack. Raise
the top rack to
accommodate items
up to 9" (22 cm) in the
top rack and 13"
(33 cm) in the bottom
rack, or lower the top
rack to
accommodate items up to 11" (28 cm) in both the top and bottom
racks.
1. To raise, remove rack and slide lower wheels into the rails as
directed in "Removable Top Rack" section.
2. To lower, remove rack and slide upper wheels into the rails as
directed in "Removable Top Rack" section.
12
Fi)t ation System
Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and
energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require
maintenance to sustain peak cleaning performance.
The triple filter system consists of 2 parts, an upper filter
assembly and a lower filter.
• The upper filter assembly keeps oversized items and
foreign objects, along with very fine food particles, out of
the pump.
• The lower filter keeps food from being recirculated onto
your dishware.
The filters may need to be cleaned when:
• Visible objects or soils are on the Upper Filter Assembly.
• There is degradation in cleaning performance (that is, soils
still present on dishes).
• Dishes feel gritty to the touch.
It is very easy to remove and maintain the filters. The chart
below shows the recommended cleaning frequency.
Lower Filter
Number of Loads If you only scrape before loading* If you scrape and rinse before loading
Per Week
8-12 Every two months Every four months
4-7 Every four months Once per year
I
1-3 Twice per year Once per year
If you wash before loading
Once per year
Once per year
Once per year
*Manufacturer's recommendation: This practice will conserve the water and energy that you would have used to prepare your dishes. This
will also save you time and effort.
Very Hard Water
Ifyou have hard water (above 15 grains), clean your filter at least
once per month. Building up of white residue on your dishwasher
indicates hard water. For tips on removing spots and stains, see
"Troubleshooting" section.
Filter Removal Instructions
Cleaning Instructions
IMPORTANT: Do not use wire brush, scouring pad, etc. as they
may damage the filters.
Rinse filter under running water until most soils are removed. If you
have hard-to-remove soils or calcium deposits from hard water, a
soft brush may be required.
1. Turn the Upper Filter
Assembly 1¼turn
Locating tab
counterclockwise and lift
out.
2. Separate the upper filter
assembly by gently
pulling apart.
3. Clean the filters as
shown.
Toremove Upper FilterAssembly
\
13
Filter Reinstallation Instructions
1. Noting the previous
illustrations, place the
Lower Filter under the
Locating Tabs in the
bottom of the dishwasher
so the round opening for
the Upper Filter Assembly
lines up with the round
opening in the bottom of
the tub.
2. Insert the Upper Filter
Assembly into the circular
opening in the Lower Filter.
To replace Upper Filter Assembly
tab
Dishwasher Care
CLEANING THE DISHWASHER
Cleaning the exterior
Clean the exterior of the dishwasher with a soft, damp cloth and
mild detergent. If your dishwasher has a stainless steel exterior, a
stainless steel cleaner is recommended - Stainless Steel Cleaner
and Polish Part Number 31464.
3=
Slowly rotate the filter clockwise until it drops into place.
Continue to rotate until the filter is locked into place. If the
filter is not fully seated (still turns freely), continue to turn
the filter clockwise until it drops and locks into place.
NOTE: The Upper Filter Assembly arrow does not have to
align with the arrow in the Lower Filter as long as the filter is
locked.
IMPORTANT: Toavoid damage to dishwasher, do not operate your
dishwasher without the filters properly installed. Be sure the Lower
Filter is securely in place and the Upper Filter Assembly is locked
into place. If the Upper Filter Assembly turns freely, it is not locked
into place.
Drain air gap
If you have a drain air gap,
check and clean it if the
dishwasher isn't draining ,_
well.
Cleaning the interior
Clean the interior of the dishwasher, with a paste of powdered
dishwasher detergent and water or use liquid dishwasher detergent
on a damp sponge to clean the cooled-down interior.
A white vinegar rinse may remove white spots and film. Vinegar is
an acid, and using it too often could damage your dishwasher.
Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe
measuring cup on the bottom rack. Run the dishwasher through a
complete washing cycle using an air-dry or an energy-saving dry
option. Do not use detergent. Vinegar will mix with the wash water.
Dishwasher Maintenance Procedure
Removal of Hard Water / Filming: Recommended use of a
monthly maintenance product such as affresh ®tDishwasher
Cleaner Part Number W10282479.
• Load your dishwasher (preferably with dishes affected by
filming/hard water).
• Place tablet in main wash compartment of detergent dispenser.
• Select cycle/option best for heavily soiled dishes and start
dishwasher.
NOTE: Recommended to use a premeasured detergent tablet or
pack for regular daily use.
To Reduce Risk of Property Damage During Vacation or
Extended Time Without Use
• When you will not be using the dishwasher during the summer
months, turn off the water and power supply to the dishwasher.
• Make sure the water supply lines are protected against freezing
conditions. Ice formations in the supply lines can increase
water pressure and cause damage to your dishwasher or
home. Damage from freezing is not covered by the warranty.
• When storing your dishwasher in the winter, avoid water
damage by having your dishwasher winterized by authorized
service personnel.
1-@affresh is a registered trademark of Whirlpool, U.S.A.
14
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
Dishwasher is not operating properly
• Dishwasher does not run or stops during a cycle
It is normal for certain cycles to repeatedly pause for several
seconds during the main wash.
Is the door closed tightly and latched?
Is the right cycle selected?
Is there power to the dishwasher? Has a household fuse blown,
or has a circuit breaker tripped? Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
• The Clean light is flashing
Check the following:
• Is the overfill protection float able to move up and down
freely? Press down to release.
• Be sure the water supply is turned on to the dishwasher.
(This is very important following the new installation of
your dishwasher.)
• Check for suds in the dishwasher. If foam or suds are
detected by the dishwasher sensing system, the
dishwasher may not operate properly or may not fill with
water.
Suds can come from:
1. Using the incorrect type of detergent, such as
laundry detergent, hand soap, or dish detergent for
hand washing dishes.
2. Forgetting to replace the rinse aid dispenser cap
after filling (or refilling) the rinse aid.
3. Using an excessive amount of dishwasher detergent.
• Dishwasher will not fill
Is the overfill protection float able to move up ,/c-_
and down freely? Press down to release.
• Dishwasher seems to run too long
Try the 1 Hour Wash cycle.
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water.
Is the dishwasher cycle time within the cycle times? See cycle
sections wash times. A delay automatically occurs in some
wash and rinse cycles until the water reaches the proper
temperature.
This dishwasher is equipped with an optical sensor wash that
detects water temperature, soil and detergent amount. Wash
cycles are adjusted based on the load sensing.
IMPORTANT: The very first wash cycle after installation in your
home will be adjusted to include an additional 2 rinses. This
cycle must not be interrupted for proper sensor adjustment. If
this adjustment cycle is canceled or stopped before the Clean
light comes on at the end of the cycle, the next wash cycle will
repeat this sensor adjustment.
• Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during installation?
(See "Install the drain hose" section in the Installation
Instructions.)
• Detergent remains in the covered section of the dispenser
Is the cycle complete?
Check for items such as cookie sheets, cutting boards, or large
containers that may be blocking the detergent dispenser from
opening properly.
Be sure the cycle has finished (green light is on). If it has not
finished, you will need to resume the cycle by pressing START/
RESUME and closing the door within 3 seconds.
Is the detergent lump-free? Replace detergent if necessary.
• White residue on the front of the access panel
Was too much detergent used?
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
• Odor in the dishwasher
Are dishes washed only every 2 or 3 days?
Check and clean your filters regularly. See the table in
"Filtration System" section for "Recommended Time Interval to
Clean Your Filter."
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in "Dishwasher Care."
To avoid odor, use affresh TM dishwasher and disposal cleaner
tablet once a month or as needed for a fresher dishwasher as
described in "Dishwasher Care."
Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
Bottom rack does not fully slide into the dishwasher
Check to see if items loaded for POWERSCOURTM wash option
have shifted. Reload to keep items from interfering with spray
jets or spray arm.
Dishes do not dry completely
• Dishes do not dry completely
Did you use a rinse aid? Your dishwasher is designed to use
rinse aid for good drying performance. Without rinse aid your
dishes and dishwasher interior will have excessive moisture.
The heat dry option will not perform as well without rinse aid.
• Dishes are not dry
Did you load your dishwasher to allow proper water drainage?
Do not overload. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty?
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
• Excess moisture on racks and dishwasher interior
Check the rinse aid indicator to see that there is rinse aid inthe
dispenser.
Spots and stains on dishes
Spotting and filming on dishes
Is your water hard, or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse aid
helps eliminate spotting and filming. Keep the rinse aid
dispenser filled. Always use a high-temp option. If your water
hardness is 13 grains or above, it is strongly recommended that
you install a home water softener. If you do not wish to drink
softened water, have the softener installed onto your hot water
supply.
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Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.
Using dishwasher detergent tablets and packs have been
proven better than powder, liquid or gel detergents to reduce
filming on your dishes. By using these tablets and packs, over
time this will start to reduce or eliminate white film. Also, by
using a rinse aid you can minimize repeat buildup of white film.
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. Ifyou have questions about
your water pressure, call a licensed, qualified plumber.
NOTE: To remove spots and film from glassware, remove all
silverware and metal items and run a vinegar rinse as described
in "Dishwasher Care."
• Silica film or etching (silica film is a milky, rainbow-colored
deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher, and
the heat of drying. It might not be possible to avoid the
problem, except by hand washing.
To slow this process use a minimum amount of detergent but
not less than 1 tbs (15 g) per load. Use a liquid rinse aid and
underload the dishwasher to allow thorough rinsing. Silica film
and etching are permanent and cannot be removed. Do not use
heated drying.
• White spots on cookware with nonstick finish
Has the dishwasher detergent removed cookware seasoning?
Reseason cookware after washing it in the dishwasher.
• Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes using
1-3 tsp (5-15 mL) of citric acid crystals added to the covered
section of the detergent dispenser. Do not use detergent.
Follow with a Normal wash cycle with detergent. If treatment is
needed more often than every other month, the installation of
an iron removal unit is suggested.
Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the dishwasher
and cause marking. Hand wash these items. Remove
aluminum markings by using a mild abrasive cleaner.
Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed in
the dishwasher? It may be necessary to use a stain removal
product to remove stains from your dishwasher. Stains will not
affect dishwasher performance.
Noises
Surging sounds
Surging sounds can occur periodically throughout the cycle
while the dishwasher is draining
Valve hissing
Normal water valve hissing may be heard periodically, during
the water fill.
Snapping sound
A normal snap sound may be heard when the detergent
dispenser opens during the cycle, and when the door is
opened at the end of the cycle.
Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some models).
When the object is ground up, the sound should stop. If the
noise persists after a complete cycle, call for service.
Dishwasher Stops and starts
• Numerous starts and stops
It is normal to hear numerous starts and stops during
throughout your entire cycle. These Starts and stops are
needed to provide optimal cleaning performance and energy
savings.
• Depending on cycle selected
Depending on the cycle selected and the soil level sensed by
the "Optical Water Sensor" (In some models) you will
experience more starts and stops throughout the entire cycle.
Dishes are not completely clean
• Food soil left on the dishes
Is the dishwasher loaded correctly?
Check and clean your filters regularly. See the table in
"Filtration System" section for "Recommended Time Interval to
Clean Your Filter."
Did you choose the cycle that describes the most difficult soil in
your dishwasher? If you have some items with heavier soils,
use a heavier cycle.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and
cans?
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. If you have questions about
your water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher detergents
only.
• Dishes in the POWERSCOURTM wash area are not clean
Are the dishes loaded to face the POWERSCOURTM spray jets?
Load soiled dish surfaces to face the back of the dishwasher
toward the POWERSCOURTM spray jets. Tilt the dishes toward
the back so water can drain from surfaces, and the lower spray
arm can wash the item from below.
NOTE: Loaded items may shift when dish racks are pushed
into the dishwasher. Make sure dishes do not interfere with the
spray arms, water feed tube, or POWERSCOURTM spray jets.
Are items loaded so they do not overlap? Load items only one
row deep without any overlap so that the POWERSCOURTM
spray jets can reach all surfaces.
Dishes are damaged during a cycle
Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
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WHIRLPOOL OORPORA"' °" ON MAJOR APPUANOE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory Specified Parts and
repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This
limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it
was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required
to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair
house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance
with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is
void if the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATETO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 6/12
For additional product information or to view FAQs (Frequently Asked Questions), in U.S.A., visit www.whirlpool.com
In Canada, visit www.whirlpool.ca
Ifyou do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may
contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located near the door on the
right-hand or left-hand side of the dishwasher interior.
For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
Ifyou need further assistance, you can write to Whirlpool with any questions or concerns at the address below:
In the U.S.A.: In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga ON L5N 0B7
Please include a daytime phone number in your correspondence.
Please keep these User Instructions and model number information for future reference.
W10596244A
®/TM@2013 Whirlpool. All rights reserved.
Printed in U.S.A.
5/13
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