Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
■ Read all instructions before using the washer.
■ Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
■Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
■ Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
■ Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
■ Before the washer is removed from service or discarded,
remove the door or lid.
■ Do not reach into the washer if the drum, tub or agitator is
moving.
■ Do not install or store the washer where it will be exposed to
the weather.
■ Do not tamper with controls.
■ Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
■ See “Electrical Requirements” for grounding instructions.
3
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
The parts supplied are in the washer basket.
Tools needed for connecting the drain hose and water
inlet hoses:
■ Pliers that open to 1⁹⁄₁₆"
(3.95 cm)
Parts supplied:
■ Flashlight (optional)
Alternate Parts
Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the “Assistance or Service” section.
If You Have:You Will Need to Buy:
Laundry tub or
standpipe taller
than 96" (2.4 m)
1" (2.5 cm)
diameter standpipe
Sump pump system (if not already
available)
2" (5 cm) diameter to 1" (2.5 cm)
diameter standpipe adapter,
Part Number 3363920 and connector kit
Part Number 285835
AB
C
D
A. Drain hose form
B. Water inlet hoses (2)
C. Flat water inlet hose washers (4)
D. Beaded tie strap
Tools needed for securing the drain hose and leveling
the washer:
Lint clogged drainDrain protector, Part Number 367031
drain tub or utility sink, sump pump and
connectors (available from local
plumbing suppliers)
additional drain hose,
Part Number 8318155 and connector kit,
Part Number 285835
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
4
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed in a basement, laundry room,
closet, or recessed area. See “Drain System.”
IMPORTANT: Do not install or store the washer where it will be
exposed to the weather.
Proper installation is your responsibility.
You will need:
■ A water heater set to deliver 120°F (49°C) water to the
washer.
■ A grounded electrical outlet located within 4 ft (1.2 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■ Hot and cold water faucets located within 3 ft (90 cm) of the
hot and cold water fill valves, and water pressure of
20-100 psi (138-690 kPa) for best performance.
■ A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on carpeting is not
recommended.
■ A sturdy floor to support the washer weight (washer, water
and load) of 315 lbs (143 kgs).
Do not store or operate your washer in temperatures at or below
32°F (0°C). Some water can remain in the washer and can cause
damage in low temperatures. See “Washer Care” for winterizing
information.
Installation spacing for recessed area and closet
installations
The following spacing dimensions are recommended for this
washer. This washer has been tested for installation with spacing
of 0" (0 cm) clearance on the sides. Recommended spacing
should be considered for the following reasons:
■ Additional spacing should be considered for ease of
installation and servicing.
■ Additional spacing should be considered on all sides of the
washer to reduce noise transfer.
■ For closet installation with a door, minimum ventilation
openings in the top and bottom of the door are required.
Louvered doors with equivalent ventilation openings are
acceptable.
■ Companion appliance spacing should also be considered.
3"*
(7.6 cm)
17"*
(43.2 cm)
14"* max.
(35.6 cm)
2
48 in. *
2
(310 cm )
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system—wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute. A 2" (5 cm) diameter to 1" (2.5 cm)
diameter standpipe adapter kit is available. See “Tools and
Parts.”
The top of the standpipe must be at least 39" (99 cm) high and no
higher than 96" (244 cm) from the bottom of the washer.
39"
(99 cm)
A
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 39" (99 cm) above the floor
and no higher than 96" (244 cm) from the bottom of the washer.
Floor drain system (view D)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer. Additional hoses might be needed.
39"
(99 cm)
C
(71 cm)
B
28"
D
1"
(2.5 cm)
27¹⁄₂"
(69.9 cm)
A
*Required spacing
1"
1"*
27"
(2.5 cm)
(2.5 cm)
(68.6 cm)
5"*
(12.7 cm)
B
A. Front view
B. Side view
C. Closet door with vents
2
24 in. *
2
(155 cm )
3"*
(7.6 cm)
C
5
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
■ This washer is equipped with a power supply cord having a
3 prong grounding plug.
■ To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet,
grounded in accordance with local codes and ordinances. If a
mating outlet is not available, it is the personal responsibility
and obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
■ If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
■ Do not ground to a gas pipe.
■ Check with a qualified electrician if you are not sure the
washer is properly grounded.
■ Do not have a fuse in the neutral or ground circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING:
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
Improper connection of the equipment-
6
INSTALLATION INSTRUCTIONS
Before You Start
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
NOTE: To avoid floor damage during installation, set the washer
onto cardboard before moving across floor.
IMPORTANT:
■ Be sure the foam shipping base has been removed from the
bottom of the washer as directed in the Unpacking
Instructions.
■ If foam shipping base has not been removed, be sure lid is
secured with tape before laying washer on its back.
■ Removing the foam shipping base is necessary for proper
operation.
Remove Shipping Base and Packing Ring
1. Place cardboard supports from shipping carton on floor
behind washer for support.
2. Using 2 or more people, tip the washer onto its back and
place on cardboard supports.
3. Remove foam shipping base.
5. Remove tape from lid. Open lid and remove foam packing
ring from washer tub. Keep foam packing ring in case you
need to move the washer in the future.
Connect Drain Hose
Proper connection of the drain hose protects your floors from
damage due to water leakage. Read and follow these
instructions.
The drain hose is connected to your washer and is stored inside
the washer cabinet.
4. Set washer upright.
Remove drain hose from washer cabinet
Pull the corrugated drain hose out of the washer by first grabbing
the pull tie. Continue to pull the hose until the end emerges. Do
not force excess drain hose back into the rear of the washer.
7
Laundry tub drain or standpipe drain
AB
Connect the inlet hoses to the water faucets
Connecting the drain hose form to the corrugated
drain hose
A
4.5"
(11.4 cm)
A. Drain hose reliefs
1. Feed end of drain hose into one end of form. Place end of drain
hose form into the drain hose relief.
2. Bend the hose over the top of the form and feed into the other end
of the form. Attach the other end of the form into the other drain
hose relief. The hose must extend 4½" (11.4 cm) beyond the form.
To keep drain water from going back into the washer:
■ Do not force excess drain hose into standpipe. Hose should
be secure but loose enough to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Floor drain
Make sure the washer basket is empty.
2. Attach the hose labeled hot to the hot water faucet. Screw
on coupling by hand until it is seated on the washer.
3. Attach the hose labeled cold to the cold water faucet. Screw
on coupling by hand until it is seated on the washer.
4. Using pliers, tighten the couplings with an additional
two-thirds turn.
Tighten the couplings with an additional two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the
valve. Damage to the valves can result.
Clear the water lines
■ Run water through both faucets and inlet hoses, into a
laundry tub, drainpipe or bucket, to get rid of particles in the
water lines that might clog the inlet valve screens.
■ Check the temperature of the water to make sure that the hot
water hose is connected to the hot water faucet and that the
cold water hose is connected to the cold water faucet.
Do not install the drain hose form on to the corrugated drain
hose. You may need additional parts. See Floor drain under
“Tools and Parts.”
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
A. Coupling
B. Washer
Connect the inlet hoses to the washer
A
HOT
COLD
A. Hot water inlet valve
B. Cold water inlet valve
1. Attach the hot water hose to the inlet valve labeled hot.
2. Attaching one hose coupling first makes it easier to tighten
the connection with pliers.
B
8
3. Screw on coupling by hand until it is seated on the washer.
COLD
HOT
3. Fasten the drain hose to the laundry tub leg or drain
standpipe with the beaded tie strap. See view A or B.
4. Using pliers, tighten the coupling with an additional
two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the
valve. Damage to the valves can result.
COLD
HOT
5. Attach the cold water hose to the inlet valve labeled cold.
6. Screw on coupling by hand until it is seated on the washer.
7. Using pliers, tighten the coupling with an additional
two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the
valve. Damage to the valves can result.
Check for leaks
■ Turn on the water faucets and check for leaks. A small
amount of water might enter the washer. You will drain this in
a later step.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates for future reference.
■ If you connect only one water hose, you must cap off the
remaining water inlet port.
■ Periodically inspect and replace hoses if bulges, kinks,
cuts, wear, or leaks are found.
Secure the Drain Hose
1. Drape the power cord over the console.
2. Remove any cardboard used to move washer.
CBA
If the washer faucets and the drain standpipe are recessed,
put the formed end of the drain hose into the standpipe.
Tightly wrap the tie strap around the water inlet hoses and the
drain hose. See view C.
Level the Washer
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
One washer foot has been installed at a different height on your
new washer. The other three feet were preset at the factory.
Properly leveling your washer will minimize noise and vibration.
1. Slide the washer to its final location.
2. Push on upper front panel to be sure the washer is on its rear
feet.
3. Lower right front foot until it contacts the floor. By hand, firmly
rotate foot as much as an additional 1½ turns. The other three
feet have been preset at the factory.
Beaded tie strap
9
4. Check the levelness of the washer by first placing a level on
the lid near the console. Next, place the level on the side of
the washer in the crease between the top of the washer and
the cabinet.
Level the front.
Level the side.
5. If the washer is not level, move the washer out slightly, tip
back, prop up the front of the washer on a wood block.
Adjust the feet up or down as necessary by twisting the feet.
Repeat steps 1 through 4 until washer is level.
6. Use a ⁹/₁₆" or 14 mm open-end wrench to turn the locknut
counterclockwise on the foot tightly against the washer
cabinet.
IMPORTANT: If the locknut is not tight against the washer
cabinet, the washer may vibrate.
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Keep the foam packing ring from the washer tub for future
relocation of the washer. Dispose of/recycle all packaging
materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Remove any protective film or tape remaining on the washer.
9. Read “Washer Use.”
10. To test and to clean your washer, measure ¹⁄₂ of the detergent
manufacturer’s recommended amount of High Efficiency (HE)
powdered or liquid detergent for a medium size load and pour
it into the detergent dispenser. Close the lid. Press POWER.
Select a normal cycle and press Start. Allow it to complete
one whole cycle.
10
BENEFITS AND FEATURES
Your washer has several benefits and features which are summarized here. Some items may not apply to your model.
This cleaning action will last up to 5 minutes depending on the
cycle selected. The washer then stops spinning, fills with water to
the appropriate level and continues washing with the selected
cycle.
The wool wash cycle of this machine has been approved by
Woolmark for the washing of machine washable Woolmark
products provided that the garments are washed according to
the instructions on the garment label and those issued by the
manufacturer of this washing machine, M0608.
Benefits
High-Efficiency Wash System
Your new top loading, high-efficiency washer saves you time by
allowing you to do fewer, larger loads. It also conserves
resources and also lowers your water and energy bills by using
the following innovations.
Auto Water Level
This washer senses the load size and composition through a
series of fills and wash motion. It then adjusts the water level for
the best cleaning and rinsing performance. It eliminates the
guesswork. The water level is just right for every wash load size.
NOTE: You may notice during a cycle that the wash load is not
completely submerged in water. This is normal for your washer.
Care Control Temperature Management
The Care Control Temperature Management system on this
washer electronically senses and maintains a uniform water
temperature by regulating incoming water temperatures. Using
Care Control will help dissolve detergent.
Hydro Plate Wash System
Your new washer works differently than most washers that you
are accustomed to. The most striking difference is that the
washer has an hydro plate wash system. It uses this new
innovative hydro plate at the bottom of the wash basket to move
your load through a mixture of water and detergent. The load is
moved from the outside toward the middle with items coming up
in the center and down on the outside edges.
Dispensers
The dispensers make your washer truly automatic. It is
unnecessary for you to return to the washer during the cycle to
add detergent, bleach, or fabric softener.
Laundry additives are added to the load at the proper time in the
wash cycle.
Spin Speeds
This washer is preset to automatically select the spin speed
based on the cycle selected. Depending on your wash load, you
can change the preset speeds. The spin speed on this washer is
nearly twice as fast as that of a conventional washer. You may
notice different sounds during a spin cycle because of this higher
rate of speed.
High Efficiency (HE) Detergent
This washer is designed for High Efficiency (HE) detergent use
only. HE detergents are made to produce the right amount of
suds and give the best performance in low water wash systems.
Features
Innovative Features
Your new washer includes these features that help to reduce
noise, increase the ease of use and improve wash performance.
Electronic Controls
Electronic controls with preset cycles are easy to use whether
you are a beginner or an “expert.”
Quiet Operation
This washer is insulated with sound-dampening materials to
reduce washer operation sounds and noises. On some models,
an additional tub wrap is added for extra dampening of vibration
and sound.
Suspension System
To reduce washer “walk” and “out of balance” conditions, your
new washer combines:
■ 4 Spring damper struts to isolate vibration
■ Balance ring at the top and bottom of the wash basket to
minimize vibration
■ Operating software designed to sense and correct off-
balance loads
Clean Washer Cycle
This washer features an easy-to-use Clean Washer cycle that
thoroughly cleans the inside of your washing machine using
higher water volumes in combination with liquid chlorine bleach.
Stainless Steel Basket
The stainless steel basket is corrosion resistant and enables
higher spin speeds for more water extraction, reducing drying
time.
Force Filter Wash/Rinse System
This washer filters 100% of the wash and rinse water. The water
is filtered then recirculated. The force filter traps sand and dirt,
flushing them down the drain, so they are not redeposited onto
the clean clothes.
Deep Clean Cleaning Action
The Deep Clean option uses Direct Inject Cleaning Action to help
ensure better soil and stain removal. Deep Clean reduces the
need for pretreatment and is safe for all washable fabrics. Water
flushes through the dispenser to dissolve the detergent. The
detergent mixture is then sprayed onto the load while the washer
spins at low speed.
Delay Wash
Delay Wash allows you to load your washer and pause the start
of the cycle for up to 10 hours.
End of Cycle Signal
The End of Cycle Signal produces an audible sound when the
wash cycle is finished. This signal is helpful when you are
removing items from the washer as soon as it stops.
11
WASHER USE
NOTE: Your washer model may vary from the model shown.
Starting Your Washer
WARNING
1. Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to starting your washer. Periodic
references to other sections of this manual provide more detailed
information.
Using the Proper Detergent
Use only High Efficiency (HE) detergents. The package for this
type of detergent will be marked “HE” or “High Efficiency.” HE
detergents such as TIDE
amount of suds for the best performance in low water wash
systems. Follow the detergent manufacturer’s instructions to
determine the correct amount of detergent to use. Your washer’s
new wash system will create too much sudsing if regular non-HE
detergent is used. Using regular detergent will likely result in
washer errors, longer cycle times and reduced rinsing
performance. It may also result in component failures and
noticeable mold or mildew.
®
HE are made to produce the right
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
Use Only
H
i
g
h
E
f
f
i
c
i
e
n
c
y
D
e
t
e
r
g
e
n
t
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
12
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.
5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
Pausing or Restarting the Washer
Add a Garment
You can place additional clothing in the wash when the “Add a
Garment” status light is glowing without sacrificing wash
performance.
To add a garment or pause the washer at any time
1. Press PAUSE/CANCEL once.
2. Wait until the Lid Lock light turns off, then open the lid.
3. Add items.
To restart the washer
1. Close the lid and press START.
2. To unlock the lid after the Add a Garment period, press
PAUSE/CANCEL once. Pressing PAUSE/CANCEL twice will
cancel the wash cycle.
Stopping the Washer
You can stop the wash cycle and drain the tub by pressing the
Pause/Cancel button twice or the Power button once.
Changing Cycles, Modifiers and Options
You can change Cycles, Modifiers and Options anytime before
Start is pressed. Not all Modifiers and Options are available for all
cycles.
■ A short tone sounds when a change is selected.
■ Three short tones sound if an unavailable combination is
selected. The last selection will not be accepted.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE:
Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.
Changing Cycles after pressing Start
1. Press PAUSE/CANCEL twice to cancel the cycle. The washer
will drain.
2. Press POWER.
3. Select the desired wash cycle.
4. Select the desired Modifiers and Options.
5. Press START.
The washer restarts at the beginning of the new cycle.
NOTE: If you do not press Start within 5 minutes of pausing the
washer, the washer automatically shuts off.
Changing Modifiers and Options after pressing Start
You can change a Modifier or Option anytime before the selected
Modifier or Option begins by choosing the desired Modifiers and/
or Options.
NOTE: An error tone will sound if your selection is unavailable.
To manually drain the washer and spin the load
1. Press PAUSE/CANCEL twice to cancel the wash cycle and
drain the washer.
2. Press POWER.
3. Turn knob to select DRAIN & SPIN.
4. Press START.
When the spin is complete, the lid unlocks. Items can be
removed from the washer.
13
Status Lights
These lights show which portion of the cycle the washer is
operating. They also indicate when you can add other garments
to the wash load.
Load is Done
The Done light stays on until the lid is opened or the Power or
Pause/Cancel button is pressed.
Indicator lights
An indicator light shows which Cycle, Modifiers and Options you
have selected.
Estimated Time Remaining
When a wash cycle is started, the estimated time remaining for
the cycle, including fills and drains, will be displayed. The time
will count down to the end of the cycle.
Turn the knob to choose the right wash cycle for the type of
fabrics you are washing. When the knob points to a cycle, the
indicator light for the cycle will glow and the indicator light for
Start will blink. If the default settings for the Modifiers and
Options are acceptable, you may press Start to begin the wash
cycle.
Preset Cycle Settings
For ease of use, preset cycle settings provide the recommended
fabric care settings for each cycle.
To use the preset cycle settings:
1. Press POWER.
2. Select the cycle you want by turning the knob. The preset
cycle settings will be displayed (see following chart).
NOTE: The preset times may vary slightly depending on your
model.
3. Press START. The wash cycle will begin.
Drain & Spin10Not
applicable
Clean Washer60Not
applicable
*These times are for reference only and may not match your
model exactly.
**Cycle time in minutes will appear in the display while you are
making selections. The total cycle time will appear, including
an estimated time for drain and fill times, once Start is pressed.
NOTE: Load only to the top of the basket. Overloading can cause
poor cleaning. See “Starting Your Washer.”
Not
applicable
Not
applicable
Whitest Whites
This cycle introduces liquid chlorine bleach to the load at the
proper time for improved whitening of your heavily soiled white
fabrics. Cycle combines high-speed wash action and high-speed
spin speed. For maximum soil and stain removal, liquid chlorine
bleach must be used.
Heavy Duty
Use this cycle for heavily soiled or sturdy items. Cycle combines
high-speed wash action and high-speed spin. Deep Clean is the
default option for this cycle, but it can be turned off. See
“Changing Cycles, Modifiers and Options.”
Bulky Items
Use this cycle to wash large items such as comforters, sleeping
bags and blankets. This cycle starts with a soak to thoroughly
saturate your large load. This is followed by medium wash action
and medium spin speeds to maintain load balance.
Sheets/Towels
Use this cycle for sheets, pillowcases and towels. The wash
action of this cycle is designed to keep large items from tangling
and balling up.
IMPORTANT: For best performance, drop items in loose heaps
evenly around the basket wall. Do not load items directly on the
impeller for this cycle.
14
Normal
Use this cycle for normally soiled cottons and mixed fabric loads.
Cycle combines high-speed wash action and high-speed spin.
Casual/Perm Press
Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press and
blends. This cycle uses medium-speed wash action, a low-speed
spin and a cool down process to reduce wrinkling.
Colors/Darks
Use this cycle for lightly soiled, dark or highly dyed natural fabrics
such as cotton that may be susceptible to dye loss. Cycle uses
low to medium-speed wash action and high-speed spin. For best
results use cold or warm water.
Quick Wash
Use this cycle to wash small, lightly soiled loads that are needed
in a hurry. This short cycle combines high-speed wash action and
high-speed spin for the best cleaning and shortened dry times.
Drain & Spin
An extra drain and spin may help shorten drying times for some
heavy fabrics or special-care items. Drain & Spin may also be
used for draining the washer after canceling a cycle or
completing a cycle after a power failure.
To use or change Drain & Spin setting:
1. Turn knob to DRAIN & SPIN until the Drain & Spin indicator
light glows.
2. Press START.
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of
your washer fresh and clean. This cycle uses a higher water level
in combination with liquid chlorine bleach to thoroughly clean the
inside of your washing machine. See “Cleaning Your Washer.”
IMPORTANT: Do not add detergent to this cleaning cycle. Use
only liquid chlorine bleach. Do not place garments or other items
in the washer during the Clean Washer cycle. Use this cycle with
an empty wash tub.
Wool
This cycle combines low-speed wash and lowspeed spin action to clean items labeled as
“Machine Washable Wool” on the garment care
label. Presoak and Deep Clean options are not
available in this cycle.
Delicate/Handwash
Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care label.
This cycle uses intermittent low speed wash action and lowspeed spin for the gentlest fabric care with less wrinkling.
Garments are labeled “Hand Wash” because:
■ The fiber construction may be sensitive to wash action.
■ The fabric contains sensitive dyes that may bleed.
Soak
This cycle is preset for a 41-minute cycle and soak time can be
adjusted according to your needs by selecting Soil Level. After
the selected soak period has ended, the washer will drain but
does not spin the load.
NOTE: Automatic bleach dispensing is not part of the soak cycle.
Rinse & Spin
Use this option to get a deep rinse followed by a high-speed
spin. The time display will include an estimate of how long it will
take to fill and drain the washer.
When to use Rinse & Spin:
■ For loads that need rinsing only.
■ For completing a cycle after the power has been off.
To use or change Rinse & Spin setting:
1. Turn knob to RINSE & SPIN until the Rinse & Spin indicator
light glows.
2. Press START.
Modifiers
Modifiers allow you to further customize your cycles and save
energy.
Soil Level
Soil level (wash time) is preset for each wash cycle. See “Preset
Cycle Settings” in “Cycles.” As you press the Soil Level pad, the
cycle time (minutes) will increase or decrease in the Estimated
Time Remaining display and a different wash time will appear. To
get the minimum wash time, press the pad until the indicator light
next to Light illuminates. This is the shortest wash time available
for that cycle.
■ For most loads, use the time recommended in the preset
cycle settings.
■ For heavy soil and sturdy fabrics, press Soil Level to select
more wash time, if needed.
■ For light soil and delicate fabrics, press Soil Level to select
less wash time, if needed.
Spin Speed
This washer automatically selects the spin speed based on the
cycle selected. The preset speeds can be changed. Spin speeds
may vary by cycle.
15
Wash-Rinse Temp
Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.
Warm rinses leave the loads drier and more comfortable to
handle than cold rinses. However, warm rinses also increase
wrinkling. Cold rinses may help with wrinkling and save energy.
Temperature Guide
Wash Water TemperatureSuggested Fabrics
HotWhites and pastels
WarmBright colors
ColdColors that bleed or fade
NOTE: In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils may be difficult to remove.
Care Control Temperature Management
Care Control Temperature Management electronically senses and
maintains a uniform wash and rinse water temperature. Care
Control regulates incoming hot and cold water and is
automatically turned on when a cycle is selected. (See “Preset
Cycle Settings” in “Cycles.”)
Care Control is available with Warm/Warm, Warm/Cold and Cold/
Cold settings. The water temperature in the Hot/Cold and Tap
Cold/Cold settings depends on the water temperature at the
water inlet faucets.
■ Care Control ensures consistent cleaning.
■ The Hot and Warm setting on this washer will be cooler than
you are accustomed to. Wash temperatures in this ENERGY
®
qualified washer are lower than temperatures you may
STAR
be used to in conventional washers. Heated water consumes
the largest amount of energy that a washer uses.
■ To d ay ’s detergents work well at temperatures above 60°F
(15.6°C).
Delay Wash
You can use the Delay Wash feature to delay the start of a wash
cycle for up to 10 hours (depending on your model).
1. Load the washer and fill the dispensers.
2. Close the washer lid.
3. Press POWER.
4. Select the desired Cycle, Modifiers and Options.
5. Press DELAY WASH. 1H (one hour) will be displayed in the
time display window. The indicator light for Delay Wash will
glow.
6. For a longer delay time, press DELAY WASH. The Start time
will increase by 1-hour steps.
7. Press START. The countdown in hours to the wash cycle will
show in the time display window and the indicator light will
begin to flash.
NOTE: The Start indicator light will not flash when Delay
Wash is chosen. You must press Start to initiate a countdown
for the cycle to begin.
To change the Delay Wash time:
■ Press PAUSE/CANCEL.
■ Press DELAY WASH to select the desired delay time.
■ Press START to begin the countdown.
To cancel Delay Wash:
Press START again to begin the cycle right away or press
PAUSE/CANCEL twice.
Options
Use these pads to select the desired options for your wash cycle.
16
Deep Clean
This option provides enhanced cleaning action for tough stains.
The Heavy Duty cycle automatically includes Deep Clean.
Choosing Deep Clean will add approximately 5 minutes to a
cycle. Deep Clean should be started on a dry load only and
cannot be selected after the tub has started filling with water.
Deep Clean may be selected as an option with other cycles. See
table for details.
CycleDeep Clean
(Adds time to the wash cycle)
Whitest WhitesOption
Heavy DutyDefault
Bulky ItemsNot available
Sheets/TowelsNot available
NormalOption
Casual/Perm PressOption
Colors/DarksOption
Quick WashOption
WoolNot available
Delicate/HandwashOption
SoakNot available
Rinse & SpinNot available
Drain & SpinNot available
Clean WasherNot available
Extra Rinse
An extra rinse can be used to aid in the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as the first rinse. This is
the default rinse setting for the Whitest Whites cycle.
Operating Controls
Power
Press POWER to turn the washer on or off.
Start
Press START to start your washer after a cycle has been
selected. Be sure all desired Modifiers and Options have been
selected. The lid must be closed for the washer to start.
Pause/Cancel
Press PAUSE/CANCEL once to pause or stop the washer at any
time. Press PAUSE/CANCEL once to unlock the lid and add a
garment. Press START to complete the cycle from where it was
stopped. Press PAUSE/CANCEL twice to stop the wash cycle.
The washer will then drain and turn off.
Presoak
Use this option for set-in stains and soil that need extra time for
removal. Soaking in this washer is different than in a conventional
washer. The washer sprays the load with water and detergent for
4 minutes at extra-low spin speed followed by a brief period of
wash action at the speed of the selected cycle. Then another
4 minutes of spraying and extra-low spinning occurs. The wash
action then pauses for the detergent to work on the soils. The
Presoak feature is followed by the selected cycle. Using Presoak
will extend your wash cycle.
End of Cycle Signal Volume
The End of Cycle Signal produces an audible sound when the
wash cycle is finished. This signal is helpful when you are
removing items from the washer as soon as it stops. Select Loud,
Soft or Off.
Lid Lock
When the Lid Lock status light glows, the washer lid is locked.
NOTE: You must wait until the Lid Lock Light turns off before the
lid can be opened.
Normal Sounds
Your new washer may make sounds your old one didn’t. Because
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
During washing
If you select the Deep Clean option, you will hear a spin/spray
noise at the start of the cycle.
During drain
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
During wash and spin
This washer does not have a transmission. The motor provides
direct drive for agitation and spin. You will hear sounds that are
different from those of a conventional washer.
17
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of
your garments.
■ Always use High Efficiency (HE) detergent. The package for
this type of detergent will be marked “HE” or “High
Efficiency.” This wash system, along with less water, will
create too much sudsing with a regular non-HE detergent.
Using regular detergent will likely result in washer errors,
longer cycle times and reduced rinsing performance. It may
also result in component failures and noticeable mold or
mildew. HE detergents such as TIDE
produce the right amount of suds for the best performance.
Follow the detergent manufacturer’s instructions to
determine the amount of detergent to use.
■ Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
■ Empty pockets and turn them inside-out.
■ Turn down cuffs; brush away lint and dirt.
■ Turn synthetic knits inside-out to avoid pilling.
®
HE are made to
■ Tie strings and sashes so they will not tangle.
■ Mend tears, loose hems, and seams.
■ Treat spots and stains.
■ Stained or wet garments should be washed promptly for best
results.
■ Turn wool knits inside-out before washing.
Sorting
■ Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside-out.
■ Separate dark colors from light colors, colorfast items from
noncolorfast items.
■ Sort by fabric and construction (sturdy cottons, knits, delicate
items).
■ Separate bulky, nonabsorbent items such as comforters,
pillows and poly-filled jackets. Use the Bulky Items cycle for
these items.
■ Separate sheets, pillowcases and towels and use the
Sheets/Towels cycle for these items. For best performance,
drop items in loose heaps evenly around the basket wall and
do not load items directly on the impeller for this cycle.
Unloading
■ Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
WASHER CARE
Cleaning Your Washer
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in
combination with liquid chlorine bleach to thoroughly clean the
inside of the washing machine.
NOTES:
■ Read these instructions completely before beginning the
cleaning process.
■ It is recommended that you allow the cleanout cycle to
complete without interruptions. If necessary, the cleanout
cycle may be interrupted by pressing the Power button once
or the Pause/Cancel button twice.
IMPORTANT: If the cleanout cycle is interrupted, run a Rinse
& Spin cycle to ensure that all remaining bleach is rinsed from
the washer.
Begin procedure
1. Open the washer lid and remove all items from the washer.
2. Add liquid chlorine bleach to the bleach dispenser.
■ Add 1 cup (250 mL) liquid chlorine bleach to the bleach
dispenser.
NOTE: Do not add any detergent to this cleaning cycle.
Use of more than 1 cup (250 mL) of bleach will cause
product damage over time.
3. Close the lid.
4. Press POWER.
5. Turn cycle control knob to CLEAN WASHER cycle.
■ The Estimated Time Remaining display will show
approximately 60 minutes.
6. Press START.
■ The cycle will begin and water will dispense in the washer for
a moment and pause, then the lid will lock and the cycle will
continue.
■ Once the cleaning cycle has begun, allow the cycle to
complete. An estimated cycle time will appear on the display.
■ If the procedure does not sufficiently improve the machine
freshness, evaluate your installation and usage conditions for
other causes.
Always do the following to maintain washer freshness
■ Use only High Efficiency (HE) detergent.
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.
18
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
Vacation, Storage and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.
4. Run washer on the Rinse & Spin setting for about 30 seconds
to mix the antifreeze and remaining water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
To transport the washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If the washer will be moved during freezing weather, put 1 qt
(1 L) of R.V.-type antifreeze in the basket. Run washer on the
Rinse & Spin setting for about 30 seconds to mix the
antifreeze and remaining water.
4. Disconnect the drain from the drain system.
5. Unplug the power cord.
6. Place the inlet hoses into the basket.
7. Drape the power cord and drain hose over edge into the
basket.
8. Place foam packing ring from the original shipping materials
in the top of washer. If you do not have the original foam
packing ring, place heavy blankets, towels, etc. into basket
opening. Close the lid and put a piece of tape over the lid and
down to the front of the washer.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and
connect the washer.
2. Run the washer through the Bulky Items cycle to clean the
washer and remove the antifreeze, if used. Use only HE High
Efficiency detergent. Use ¹⁄₂ the manufacturer's
recommended amount for a medium-sized load.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run the washer through the Bulky Items cycle to clean the
washer and remove the antifreeze, if used. Use only HE High
Efficiency detergent. Use ¹⁄₂ the manufacturer’s
recommended amount for a medium-sized load.
19
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Washer displaying code messages
■“LF” (Washer is taking too long to fill)
Check the following:
Are the water inlet hoses kinked or clogged?
Are the water inlet valve screens clear?
Press PAUSE/CANCEL to clear display.
■“Ld” (Washer is taking too long to drain water from
the wash tub)
Check the following:
Is the drain hose kinked or clogged?
Is the drain hose installed properly? See “Connect the Drain
Hose.” Press PAUSE/CANCEL to clear display.
■“uL” (Unbalanced Load)
If the load is unbalanced, the washer will display this code
while running an imbalanced load correction routine at the
end of the wash cycle and before the final spin. If the code
remains and the wash cycle dial is flashing after the recovery
routine has stopped, open lid and redistribute the load. Close
lid and press START.
■“oL” (Over Load)
Is the washer overloaded? The washer has attempted to fill
and begin the wash cycle. If the washer is overloaded, it will
drain any water and detergent that was added during the fill.
To correct the overload, remove several items and add
detergent. Close lid and press START.
■“Sd” (Suds Detected)
Did you use regular detergent?
Regular or hand-washing detergents are not recommended
for this washer. Use only High Efficiency (“HE”) detergent.
If excessive suds are detected, the washer will display this
code while running a suds reduction correction routine at the
end of the wash cycle. The suds reduction routine removes
extra suds and assures proper rinsing of your garments. If the
code remains and the wash cycle dial is flashing after the
recovery routine has stopped, re-select your desired cycle
using cold water. Press START. Do not add detergent.
■“lid” (Lid Opened)
Is the lid open? Close the lid to clear the display. If the lid
remains open for more than 10 minutes, water in the wash
tub will drain.
■“HC” (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate
that the cold and hot water inlet hoses are switched. See
“Connect the Inlet Hoses.”
■“dL” (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid
keeping it from closing. Press PAUSE/CANCEL once to clear
the code.
■“dU” (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of
laundry? Excessive weight will keep the lid from unlocking.
Press PAUSE/CANCEL once to clear the code.
■“F##” code
Press PAUSE/CANCEL once to clear code. Press START. If
code appears again, call for service.
Noisy, vibrating, off-balance
■ Is the washer level? Does the washer rock when pushed
against the corners?
The washer must be level. The front and rear feet must be in
firm contact with the floor. Check that the locknuts are
tightened. See “Level the Washer.”
■ Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
vibration of the washer. A ³⁄₄" (1.9 cm) piece of plywood under
the washer will reduce the sounds. See “Location
Requirements.”
■ Is the load balanced?
Evenly distribute the load in the washer basket and make
sure the height of the load does not exceed the top row of
basket holes. See “Starting Your Washer.”
■ Do you hear clicking or other noises when the cycle
changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles
between cycles you may hear noises that are different from
your previous washer. These are normal washer noises.
■ Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous
humming with periodic gurgling or surging sounds as the final
amounts of water are removed. This is normal.
■ Are you washing a small load?
You will hear more splashing sounds when washing small
loads. This is normal.
■ The washer basket moves while washing.
This is normal.
■ Can you hear water spraying? This is part of the wash
action.
■ Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the basket. This is normal.
■ Did you select the Bulky Items cycle?
Use the Bulky Items cycle only for oversized, nonabsorbent
items such as comforters, pillows or poly-filled jackets. Other
items will create an unbalanced load in this cycle.
20
Washer leaks
■ Are the fill hoses tight?
■ Are the fill hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet
Hoses.”
■ Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and
secured to the drainpipe or laundry tub. See “Connect Drain
Hose” and “Secure the Drain Hose.”
■ Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If sink or drainpipe is clogged or slow,
water can back up out of drainpipe or sink.
■ Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can
deflect off the load.
■ Is the washer properly installed?
The washer must be level. The feet should be properly
installed and the nuts tightened. See “Level the Washer.”
■ Was the cycle interrupted and then the Deep Clean option
selected?
The Deep Clean option should be started on a dry load only.
The Deep Clean option should not be selected after the tub
has started filling with water.
■ Did you select Deep Clean option and use a hand-
washing detergent?
Regular or hand-washing detergents are not recommended
for this washer. Use only High Efficiency (“HE”) detergent.
■ Are the laundry additives in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid),
liquid chlorine bleach, or fabric softener to the correct
dispenser. You can add powdered or liquid color-safe bleach
to the detergent dispenser. Be sure to match powdered
color-safe bleach with powdered detergent or match liquid
color-safe bleach with liquid detergent. Use only liquid
chlorine bleach in the bleach dispenser.
■ Is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end
of the cycle. This is normal.
Washer Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer won’t fill, rinse or agitate; washer stops
■ Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
■ Are you using an extension cord?
Do not use an extension cord.
■ Is there power at the plug?
Check electrical source or call electrician.
■ Is the indicator on the Cycle control knob properly lined
up with a cycle?
Turn the Cycle control knob to the right slightly.
■ Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
■ Are the hot and cold water faucets turned on?
Turn on the water.
■ Is the water inlet hose kinked?
Straighten the hoses.
■ Does the water level seem too low, or does the washer
appear to not fill completely?
The Auto Water Level feature senses the size of the load and
adds the correct amount of water for the load size. You may
notice during a cycle that the wash load is not completely
submerged in water. This is normal and necessary for clothes
to move.
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle
to continue.
■ Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for
maximum load size.
21
■ Is there oversudsing?
Cancel the current cycle. Select DRAIN & SPIN to drain the
load. Re-select your desired cycle and press START. Do not
add detergent. Use cold water.
■ Is the lid open?
The lid must be closed during operation. The washer will not
operate with the lid open.
■ Did you add more items to the load once the washer
started?
Once the load is wet, there may appear to be space for more
items. Do not add more than 1 or 2 garments after the cycle
has started.
For best results determine load size with dry items
only.
Washer continues to fill or drain, or the cycle seems
stuck
■ Does the wash water temperature feel lower than usual?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal.
To reduce wrinkling, the warm rinse is regulated to be cooler
than the warm wash.
Excessive sudsing
■ Did you use a non-HE detergent?
Regular or hand-washing detergents are not recommended
for this washer. Use only High Efficiency (“HE”) detergent.
■ Is the top of drain hose lower than the control knobs on
washer?
The top of the drain hose must be at least 39" (99 cm) above
the floor. See “Drain System.”
■ Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Installation Instructions.”
Washer won’t drain or spin; water remains in washer
■ Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor?
See “Drain System.”
■ Is the lid open?
The lid must be closed during operation. The washer will not
operate with the lid open.
■ Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s
directions. If you have very soft water, you may need to use
less detergent. Use only High Efficiency (“HE”) detergent.
Wash/Rinse temperature
■ Are the hot and cold water inlet hoses reversed?
If the hot and cold water inlet hoses are reversed, the washer
will display an “HC” error code at the end of the cycle. See
“Connect the Inlet Hoses.”
■ Are you washing many loads?
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
■ Do you have an ENERGY STAR
The wash water temperatures may feel cooler to you than
those of your previous washer. This is normal.
®
qualified washer?
■ Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s
directions. If you have very soft water, you might need to use
less detergent.
■ Was the cycle interrupted and then the Deep Clean option
selected?
The Deep Clean option should be started on a dry load only.
The Deep Clean option should not be selected after the tub
has started filling with water.
Cycle did not run Deep Clean option
■ Did you select the Deep Clean option?
The Deep Clean option must be selected for it to be included
in a wash cycle. The Deep Clean option should be started on
a dry load only. Deep Clean should not be selected after the
tub has started filling with water.
■ The Deep Clean option is a default in the Heavy Duty cycle
and may be added to other cycles.
Clothing Care
Load too wet
■ Did you use the right cycle for the load being washed?
Select a higher spin speed.
■ Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
■ Did you wash an extra large load?
A large unbalanced load could result in a reduced spin speed
and wet clothes at the end of the cycle. Evenly distribute the
load and make sure the height of the load does not exceed
the top row of basket holes.
Residue or lint on load
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
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■ Did you overload the washer?
The wash load must be balanced and not overloaded.
Clothes should move freely. Lint or powdered detergent can
be trapped in the load if the washer is overloaded. Wash
smaller loads. See “Starting Your Washer” for maximum load
size.
■ Did you use enough detergent?
Follow detergent manufacturer’s directions. Use enough
detergent to hold the lint in the water.
■ Did you line dry your clothing?
If so, you can expect some lint on the clothing. The air
movement and tumbling of a dryer removes lint from the load.
■ Was paper or tissue left in pockets?
■ Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent.
■ Did you use the proper Soil Level and Wash Cycle for the
load?
Reducing wash time (duration) and wash speed are ways to
reduce lint.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Load is wrinkled, twisted or tangled
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
To reduce wrinkling, tangling and twisting, select a cycle with
low wash and spin speeds, such as Delicate/Handwash or
Casual/Perm Press.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing to reduce wrinkling,
tangling and twisting.
■ Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
■ Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the correct faucets. If the hot and cold water inlet hoses are
reversed, the washer will display an “HC” error code at the
end of the cycle. See “Connect the Inlet Hoses.” A hot rinse
followed by spin will cause wrinkling.
Stains, gray whites, dingy colors
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■ Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 60°F (15.6°C) for
soap to dissolve and work properly. For best performance,
use the detergent manufacturer's recommended amounts.
■ Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension. Dilute fabric softener
and add to the rinse portion of a cycle only. Do not drip fabric
softener onto clothes.
■ Is there above average iron (rust) in water?
You may need to install an iron filter.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
onto clothes.
■ Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
■ Did you use Quick Wash on a large load?
Quick Wash is designed to wash only a few items for best
results.
Garments damaged
■ Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing to avoid snagging and tearing of load.
■ Were strings and sashes tied to avoid tangling?
Straps and strings can easily become entangled in the load,
causing strain on seams and tearing.
■ Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■ Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up
bleach spills. Undiluted bleach will damage fabrics. Do not
place load items on top of the bleach dispenser when loading
and unloading the washer (on some models). Do not use
more than the manufacturer’s recommended amount for a full
load.
■ Did you follow the garment manufacturer’s care label
instructions?
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