For questions about features, operation/performance,
parts, accessories or service, call: 1-800-253-1301.
or visit our website at...
www.whirlpool.com
In Canada, call for assistance, installation or service, call:
1-800-807-6777
or visit our website at...
www.whirlpool.ca
ESTUFA DE GAS DE
LIMPIEZA ESTÁNDAR
Manual de uso y cuidado
Para consultas respecto a características, funcionamiento, rendimiento,
piezas, accesorios o servicio técnico, llame al: 1-800-253-1301
o visite nuestro sitio web en:
www.whirlpool.com
To the installer: Please leave this instruction book with the unit.
To the consumer: Please read and keep this book for future reference.
Para el instalador: favor de dejar este manual de instrucciones con la unidad.
Para el consumidor: favor de leer y guardar este manual para futuras referencias.
Pour l'installateur : laisser ce manuel d'instructions avec l'appareil.
Pour le consommateur : lire ce manuel et le conserver pour consultation ultérieure.
W10032120
CUISINIÈRE À GAZ À
NETTOYAGE
STANDARD
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installation ou service,
composez le 1-800-807-6777
ou visitez notre site web à
www.whirlpool.ca
Table of Contents/Índice/Table des matières....... 2
TABLE OF CONTENTS
RANGE SAFETY .............................................................................3
The Anti-Tip Bracket ....................................................................4
PARTS AND FEATURES................................................................5
COOKTOP USE ..............................................................................6
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING: If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury or death.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
– WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
•
Do not touch any electrical switch.
•
Do not use any phone in your building.
•
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
•
instructions.
If you cannot reach your gas supplier, call the fire department.
•
– Installation and service must be performed by a qualified installer, service agency or
the gas supplier.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of
potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other
reproductive harm.
This appliance can cause low-level exposure to some of the substances listed, including benzene, formaldehyde, carbon
monoxide, toluene, and soot.
3
The Anti-Tip Bracket
The range will not tip during normal use. However, the range can tip if you apply too much force or weight to the open door without the
anti-tip bracket fastened down properly.
WARNING
Tip Over Hazard
A child or adult can tip the range and be killed.
Connect anti-tip bracket to rear range foot.
Reconnect the anti-tip bracket, if the range is moved.
See the installation instructions for details.
Failure to follow these instructions can result in death or serious burns to children and adults.
Anti-Tip Bracket
Range Foot
Making sure the anti-tip bracket is installed:
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor.
• Slide range back so rear range foot is under anti-tip bracket.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock,
injury to persons, or damage when using the range, follow
basic precautions, including the following:
■ WARNING: TO REDUCE THE RISK OF TIPPING OF
THE RANGE, THE RANGE MUST BE SECURED BY
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR, AND SLIDE RANGE
BACK SO REAR RANGE FOOT IS UNDER ANTI-TIP
BRACKET.
■ CAUTION: Do not store items of interest to children in
cabinets above a range or on the backguard of a range –
children climbing on the range to reach items could be
seriously injured.
■ Proper Installation – The range, when installed, must be
electrically grounded in accordance with local codes or, in
the absence of local codes, with the
Code, ANSI/NFPA70
electrically grounded in accordance with Canadian
Electrical Code. Be sure the range is properly installed and
grounded by a qualified technician.
. In Canada, the range must be
National Electrical
■ This range is equipped with a three-prong grounding plug
for your protection against shock hazard and should be
plugged directly into a properly grounded receptacle. Do
not cut or remove the grounding prong from this plug.
■ Disconnect the electrical supply before servicing the
appliance.
■ Never Use the Range for Warming or Heating the Room.
■ Injuries may result from the misuse of appliance doors or
drawers such as stepping, leaning, or sitting on the doors
or drawers.
■ Maintenance – Keep range area clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
■ Storage in or on the Range – Flammable materials should
not be stored in an oven or near surface units.
■ Top burner flame size should be adjusted so it does not
extend beyond the edge of the cooking utensil.
For self-cleaning ranges –
■ Before Self-Cleaning the Oven – Remove broiler pan and
other utensils. Wipe off all excessive spillage before
initiating the cleaning cycle.
SAVE THESE INSTRUCTIONS
4
PARTS AND FEATURES
This manual covers several different models. The range you have purchased may have some or all of the parts and features listed. The
locations and appearances of the features shown here may not match those of your model.
Cooktop Control Panel
A
Range
B
A. Surface burner locator
B. Left rear burner control knob
C
C. Left front burner control knob
D. Right rear burner control knob
ED
E. Right front burner control knob
A. Oven vent
B. Left rear surface burner and grate
C. Left front surface burner and grate
D. Automatic oven light switch
E. Anti-tip bracket
F. Model and serial number plate
(behind left side of broiler drawer)
G. Broiler drawer
H. Electronic oven control
I. Right rear surface burner and grate
J. Right front surface burner and grate
K. Cooktop control panel
L. Door gasket
5
COOKTOP USE
C
Cooktop Controls
WARNING
Fire Hazard
Do not let the burner flame extend beyond the edge of
the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result in death
or fire.
Electric igniters automatically light the surface burners when
control knobs are turned to LITE.
Before setting a control knob, place filled cookware on the grate.
Do not operate a burner using empty cookware or without
cookware on the grate.
To Set Burner Temperature:
1. Push in and turn knob counterclockwise to LITE.
All four surface burners will click. Only the burner with the
control knob turned to LITE will produce a flame.
2. Turn knob anywhere between HI and LO. The clicking will
stop. Use the following chart as a guide when setting heat
levels.
SETTINGRECOMMENDED USE
LITE
HI
MEDIUM
LO
Power failure
In case of prolonged power failure, the surface burners can be
lighted manually. Hold a lighted match near a burner and turn
knob counterclockwise to LITE. After burner lights, turn knob to
setting.
■ Light the burner.
■ Start food cooking.
■ Bring liquid to a boil.
■ Hold a rapid boil.
■ Quickly brown or sear food.
■ Fry or sauté foods.
■ Cook soups, sauces and gravies.
■ Stew or steam foods.
■ Keep food warm.
■ Melt chocolate or butter.
■ Simmer.
Sealed Surface Burners
A
B
D
E
A. Burner cap
B. Alignment pins
C. Igniter
D. Burner
E. Gas tube opening
IMPORTANT: Do not obstruct the flow of combustion and
ventilation air around the burner grate edges.
Burner cap: Always keep the burner cap in place when using a
surface burner. A clean burner cap will help avoid poor ignition
and uneven flames. Always clean the burner cap after a spillover
and routinely remove and clean the caps according to the
“General Cleaning” section.
Gas tube opening: Gas must flow freely throughout the gas tube
opening for the burner to light properly. Keep this area free of soil
and do not allow spills, food, cleaning agents or any other
material to enter the gas tube opening. Protect it from spillovers
by always using a burner cap.
A
B
A. 1-1¹⁄₂" (25-38 mm)
B. Burner ports
Burner ports: Check burner flames occasionally for proper size
and shape as shown above. A good flame is blue in color, not
yellow. Keep this area free of soil and do not allow spills, food,
cleaning agents or any other material to enter the burner ports.
To C le an :
IMPORTANT: Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Do not use oven cleaners, bleach
or rust removers.
1. Remove the burner cap from the burner base and clean
according to “General Cleaning” section.
2. Clean the gas tube opening with a damp cloth.
6
3. Clean clogged burner ports with a straight pin as shown. Do
not enlarge or distort the port. Do not use a wooden
toothpick. If the burner needs to be adjusted, contact a
trained repair specialist.
4. Replace the correct size burner cap onto the correct size
burner base, making sure the alignment pins are properly
aligned with the burner cap.
On some models, each size burner cap and burner base has
a corresponding letter “A,” “B,” “C” and “D.” To ensure a
proper fit and that the burner will light, make sure that the
burner cap matches with its corresponding letter on the
burner base.
A. Incorrect
B. Correct
5. Turn on the burner. If the burner does not light, check cap
alignment. If the burner still does not light, do not service the
sealed burner yourself. Contact a trained repair specialist.
Home Canning
When canning for long periods, alternate the use of surface
burners between batches. This allows time for the most recently
used areas to cool.
■ Center the canner on the grate.
■ Do not place canner on 2 surface burners at the same time.
■ For more information, contact your local agricultural
department. Companies that manufacture home canning
products can also offer assistance.
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element or surface burner.
Ideal cookware should have a flat bottom, straight sides and a
well-fitting lid, and the material should be of medium-to-heavy
thickness.
Rough finishes may scratch the cooktop or grates. Aluminum and
copper may be used as a core or base in cookware. However,
when used as a base they can leave permanent marks on the
cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is
transferred, which affects cooking results. A nonstick finish has
the same characteristics as its base material. For example,
aluminum cookware with a nonstick finish will take on the
properties of aluminum.
Cookware with nonstick surfaces should not be used under the
broiler.
Use the following chart as a guide for cookware material
characteristics.
Burner Rotation
The right side burners can be rotated 180° to reduce the distance
between the front and back burners. This permits better heat
distribution when using oblong pans or griddles.
To Rotate Burners:
1. Make sure burners are cool before beginning rotation.
2. Remove right side grates and burner caps.
3. Lift burners from cooktop, as shown.
4. Rotate burners 180°, as shown.
5. Replace burners, with large hole over gas tube opening, and
small hole over the igniter. See “Sealed Surface Burners”
section for burner parts descriptions. Push burner down,
flush with cooktop.
6. Replace burner caps and grates.
7
ELECTRONIC OVEN CONTROL
Display
When power is first supplied to the appliance, a flashing time will
appear on the display. Press OFF/CANCEL to clear flashing time
from the display.
If flashing time appears, a power failure has occurred. Press
OFF/CANCEL and reset the Clock if needed.
When the oven is not in use, the display shows the time of day.
When performing a cook or timer function, the display will show
either hours and minutes, or minutes and seconds.
Ton es
Tones are audible signals, indicating the following:
One tone
■ Valid pad press
■ Oven is preheated (long tone)
■ Function has been entered
Three tones
■ Invalid pad press
■ Push to start reminder
Cycling tones
■ End of cycle
Oven Indicator Lights
The indicator lights are located on both sides of the display. The
indicator lights light up or flash when the oven is in one of the
following modes: Bake, Broil or Timer.
Start
The START pad begins any oven function. If the START pad is not
pressed within 5 seconds after pressing a function pad, the Push
to Start (“PSH”) indicator light will flash and the push to start tone
will sound as a reminder.
If the START pad is not pressed within 1 minute after pressing a
function pad, the oven display will return to the time of day mode
and the programmed function will be canceled.
Off/Cancel
The OFF/CANCEL pad stops any function except the Clock,
Timer and Control Lock.
Clock
This is a 12-hour clock and does not show a.m. or p.m.
To S et :
Before setting, make sure the oven and Timer are off.
1. Press CLOCK.
2. Press the TEMP/HOUR “up” or “down” arrow pads to set the
time of day.
3. Press CLOCK or START.
8
Control Lock
The Control Lock function blocks the control panel pads to avoid
unintended use of cook functions.
When the control is locked, only the CLOCK set, OVEN LIGHT
and TIMER pads will function.
To Lock/Unlock Control: Before locking, make sure the cook
functions are off. Press and hold START for 3 seconds and “Loc”
will appear on the display. Repeat to unlock. “Loc“ will disappear
from the display.
Oven Temperature Control
IMPORTANT: Do not use a thermometer to measure oven
temperature because opening the oven door may cause the
burner cycling to give incorrect readings.
The oven provides accurate temperatures; however, it may cook
faster or slower than your previous oven, so the temperature
calibration can be adjusted. It can be changed in Fahrenheit or
Celsius.
A minus sign means the oven will be cooler by the displayed
amount. The absence of a sign means the oven will be warmer by
the displayed amount. Use the following chart as a guide.
ADJUSTMENT °F
(ADJUSTMENT °C)
10°F (5°C)...a little more
20°F (10°C)...moderately more
30°F (15°C)...much more
-10°F (-5°C)...a little less
-20°F (-10°C)...moderately less
-30°F (-15°C)...much less
COOKS FOOD
■ To catch spills, place foil on rack below dish. Make sure foil is
at least ¹⁄₂" (1.3 cm) larger than the dish and that it is turned
up at the edges.
Positioning Racks and Bakeware
IMPORTANT: To avoid permanent damage to the porcelain
finish, do not place food or bakeware directly on the oven door or
bottom.
RACKS
Position racks before turning the oven on. Do not move racks
with bakeware on them. Make sure racks are level. For best
performance, cook on one rack. Place the rack so the top of food
will be centered in the oven. To move a rack, pull it out to the stop
position, raise the front edge, then lift out.
FOODRACK POSITION
Frozen pies, large roasts, turkeys, angel
food cakes
Bundt cakes, most quick breads, yeast
breads, casseroles, meats
Cookies, biscuits, muffins, cakes,
nonfrozen pies
BAKEWARE
To cook food evenly, hot air must be able to circulate. Allow
2" (5 cm) of space around bakeware and oven walls. Use the
following chart as a guide.
NUMBER OF
PAN(S)
1Center of rack.
2Side by side or slightly staggered.
POSITION ON RACK
1 or 2
2
2 or 3
To Adjust Oven Temperature Calibration:
1. Press and hold BAKE for 5 seconds until the oven display
shows the current calibration, for example “0°F CAL” or “00.”
2. Touch the TEMP/HOUR “up” or “down” arrow pad(s) to
increase or to decrease the temperature in 10°F (5°C)
amounts. The adjustment can be set between 30°F (15°C)
and -30°F (-15°C).
3. Press START.
OVEN USE
Odors and smoke are normal when the oven is used the first few
times, or when it is heavily soiled.
IMPORTANT: The health of some birds is extremely sensitive to
the fumes given off. Exposure to the fumes may result in death to
certain birds. Always move birds to another closed and wellventilated room.
Aluminum Foil
IMPORTANT: Do not line the oven bottom with any type of foil,
liners or cookware because permanent damage will occur to the
oven bottom finish.
■ On those models with bottom vents, do not block or cover
the oven bottom vents.
■ Do not cover entire rack with foil because air must be able to
move freely for best cooking results.
3 or 4Opposite corners on each rack. Make sure
that no bakeware piece is directly over
another.
Bakeware
The bakeware material affects cooking results. Follow
manufacturer’s recommendations and use the bakeware size
recommended in the recipe. Use the following chart as a guide.
BAKEWARE/
RESULTS
Light colored
aluminum
■ Light golden crusts
■ Even browning
Dark aluminum and
other bakeware with
dark, dull and/or
nonstick finish
■ Brown, crisp
crusts
Insulated cookie
sheets or baking
pans
■ Little or no bottom
browning
RECOMMENDATIONS
■ Use temperature and time
recommended in recipe.
■ May need to reduce baking
temperatures 25°F (15°C).
■ Use suggested baking time.
■ For pies, breads and casseroles,
use temperature recommended in
recipe.
■ Place rack in center of oven.
■ Place in the bottom third of oven.
■ May need to increase baking time.
9
BAKEWARE/
A
RECOMMENDATIONS
RESULTS
Stainless steel
■ Light, golden
■ May need to increase baking time.
crusts
■ Uneven browning
Stoneware/Baking
■ Follow manufacturer’s instructions.
stone
■ Crisp crusts
Ovenproof
glassware, ceramic
■ May need to reduce baking
temperatures 25°F (15°C).
glass or ceramic
■ Brown, crisp
crusts
Oven Vent
A. Oven vent
The oven vent releases hot air and moisture from the oven, and
should not be blocked or covered. Blocking or covering the oven
vent will cause poor air circulation, affecting cooking and
cleaning results. Do not set plastics, paper or other items that
could melt or burn near the oven vent.
Preheat temperatures are affected by varying factors such as
room temperature and peak energy usage times. It is normal for
the temperature showing on the display and the actual oven
temperature to differ.
Waiting an additional 10 minutes after the preheat conditioning
time ends to put food in the oven is suggested when baking
foods with leavening ingredients, such as yeast, baking powder,
baking soda and eggs.
Broiling
BROILER
The broiler is located below the oven door. The broiler pan and
grid roll out for easy access. Always broil with the broiler drawer
and oven door closed.
■ Do not step on or apply weight to the broiler drawer while it is
open.
■ Do not preheat broiler before use. Completely close broiler
drawer during broiling.
■ Do not use broiler drawer for storage.
■ Use only the broiler pan and grid. It is designed to drain juices
and help avoid spatter and smoke.
■ For proper draining, do not cover the grid with foil. The
bottom of the pan may be lined with aluminum foil for easier
cleaning.
■ Trim excess fat to reduce spattering. Slit the remaining fat on
the edges to avoid curling.
■ Use tongs to turn food to avoid the loss of juices. Very thin
cuts of fish, poultry or meat may not need to be turned.
■ After broiling, remove the pan from the oven when removing
the food. Drippings will bake on the pan if left in the heated
oven, making cleaning more difficult.
Baking and Roasting
IMPORTANT: Do not place food or cookware directly on the oven
door or the oven bottom.
Before baking and roasting, position racks according to the
“Positioning Racks and Bakeware” section.
To Bake or Roast:
1. Touch BAKE.
Touch TEMP “up” or “down” arrow pads to set a temperature
other than 350°F (177°C) in 5°F (3°C) amounts. The bake
range can be set between 170°F and 500°F (77°C and
260°C).
2. Touch START.
The temperature can be changed at any time after this step
by touching the TEMP/TIME “up” or “down” arrow pads.
START does not need to be touched again. If baking/roasting
while the Timer is counting down, the set baking/roasting
temperature can be displayed for 5 seconds by touching
BAKE.
3. Touch OFF/CANCEL when finished.
Preheating
After START is touched, the oven will enter a timed preheat
conditioning cycle. The Temp, Bake, and On indicator lights will
light up. The Electronic Oven Control automatically selects the
conditioning cycle time based on the oven temperature selected.
The conditioning cycle time will not change if the temperature is
reset before the cycle countdown ends. The preheat conditioning
cycle is complete and the oven is ready to use when a 1-second
tone sounds, the cycle countdown ends, and the set temperature
is displayed.
To Broil:
1. Open the broiler drawer and take out the broiler pan and grid.
2. Place food on the grid in the broiler pan at the desired broiling
position and close the drawer.
3. Touch BROIL.
The BROIL indicator light will light up.
4. Touch START.
The On and Temp indicator lights will light up. The
temperature setting can be changed at any time during
broiling. If broiling while the Timer is counting down, the set
broiling temperature can be displayed for 5 seconds by
touching BROIL.
5. Touch OFF/CANCEL when finished broiling.
BROILING CHART
For best results, broiler pan should be rotated at the same time
the food is turned. Times are guidelines only and may need to be
adjusted for individual foods and tastes.
The oven light is a standard 40-watt appliance bulb. It will come
on when the oven door is open. When the oven door is closed,
press the manual oven light switch on the backguard to turn on
and off.
Before replacing, make sure the oven and cooktop are cool and
the control knobs are off.
To Replace:
1. Unplug range or disconnect power.
2. Turn bulb counterclockwise to remove from socket.
3. Replace bulb.
4. Plug in range or reconnect power.
Oven Door
For normal range use, it is not suggested to remove the oven
door. However, if removal is necessary, make sure the oven is off
and cool. Then, follow these instructions. The oven door is heavy.
To R em ov e:
1. Open the oven door. Insert hinge pins, included with your
range, into both hinge hangers. Do not remove the pins while
the door is removed from the range.
2. Hold oven door so that the top edge of each door slot is
horizontal. Insert door hinge into the hinge slots.
3. Tilt top of door toward range. Insert bottom door hinge notch
down onto front frame edge.
4. Open the door completely and remove the hinge pins. Save
hinge pins for future use.
5. Close the door slowly to assure door side panel clearance
and proper hinge engagement.
Removing the Oven Bottom
The oven bottom can be removed for standard cleaning of the
oven.
Before cleaning, make sure the oven is completely cool.
To R em ov e:
1. Remove the oven racks.
2. Place fingers in the slots in the bottom panel.
2. Grasp the door on the sides with your fingers on the front of
the door and your thumbs on the inside surface.
3. Pull door straight up, then toward you. Do not remove hinge
pins until the door is replaced on the range.
To Replace:
1. Grasp the door on the sides with your fingers on the front of
the door and your thumbs on the inside surface.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
■ Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.
A
A. Lip
3. Lift the rear of the panel up and back.
The lip at the front of the panel should clear the front frame of
the oven cavity.
4. Lift the bottom up and out.
To Replace:
Reverse the steps above.
■ Has a household fuse blown, or has a breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
■ Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
12
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
■ On some models, is the Oven Lockout set?
See “Oven Lockout” section.
■ Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Oven makes muffled ticking noise when in use
■ This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture, or see the Installation Instructions.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Cookware not level on cooktop
■ Is the range level?
Level the range. See the Installation Instructions.
■ Is the proper cookware being used?
Use cookware with a flat bottom. See “Cookware” section.
■ Is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■ Is the display showing a flashing time?
There has been a power failure. Press OFF/CANCEL to clear
the display. Reset the clock, if needed. See “Clock” section.
■ Is the display showing “F” followed by a number?
Press OFF/CANCEL to clear the display. If an “F” code
appears again, contact a trained repair specialist.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
■ Are the right side surface burners rotated toward each
other?
See “Burner Rotation” section.
Oven will not operate
■ Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
Baking results not what expected
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ Are baked items too brown on the bottom?
Decrease oven temperature 10°F to 30°F (5°C to 15°C).
■ Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
13
Slow baking or roasting
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the proper length of time being used?
Increase baking or roasting time.
■ Is the proper temperature set?
Increase temperature 25°F (15°C).
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP
nearest Whirlpool designated service center.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
®
replacement parts. FSP
®
replacement parts in your area, call us or your
®
replacement parts will fit
®
appliance.
In the U.S.A.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Broiler burner fails to light
■ Is the ignition system broken?
Contact a designated service technician to replace it.
■ Has a household fuse blown, or has a breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Accessories List
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31662
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
In Canada
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-807-6777.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at: