Roper RT14BKXSQ00
REFRIGERATOR USE & CARE GUIDE
MANUAL DE USO Y CUIDADO DEL REFRIGERADOR
GUIDE D’UTILISATION ET D’ENTRETIEN DU RÉFRIGÉRATEUR
Table of Contents / Índice / Table des matières
ASSISTANCE OR SERVICE ............................ 1
REFRIGERATOR SAFETY............................... 2
INSTALLATION INSTRUCTIONS ................... 3
REFRIGERATOR USE ..................................... 8
REFRIGERATOR CARE................................... 9
TROUBLESHOOTING.................................... 10
WARRANTY.................................................... 12
AYUDA O SERVICIO TÉCNICO.................... 13
SEGURIDAD DEL REFRIGERADOR ............ 13
INSTRUCCIONES DE INSTALACIÓN .......... 14
USO DE SU REFRIGERADOR ...................... 20
CUIDADO DE SU REFRIGERADOR............. 21
SOLUCIÓN DE PROBLEMAS....................... 22
GARANTÍA...................................................... 24
Assistance or Service
If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling us at
1-800-44-ROPER (1-800-447-6737) from anywhere in the U.S.A.,
or write:
Whirlpool Corporation
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Information may also be obtained by visiting our website at
www.roperappliances.com.
In Canada, for assistance, installation or service call:
1-800-807-6777, or write:
Whirlpool Canada LP
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
In Canada, visit www.roper.ca.
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________
ASSISTANCE OU SERVICE .......................... 25
SÉCURITÉ DU RÉFRIGÉRATEUR................ 25
INSTRUCTIONS D'INSTALLATION.............. 26
UTILISATION DU RÉFRIGÉRATEUR ........... 32
ENTRETIEN DU RÉFRIGÉRATEUR ............. 33
DÉPANNAGE.................................................. 34
GARANTIE...................................................... 36
2316018
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,
WARNING:
including the following:
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
SAVE THESE INSTRUCTIONS
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
follow
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
2
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
Do not use sharp instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue. These products can
damage the surface of your refrigerator. For more information, see
“Refrigerator Safety.”
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂"
(12.70 mm) space on each side. Allow 3" (7.5 cm) of space
between overhead cabinets and refrigerator top. Allow at least 1"
(25.40 mm) between back of cabinet and the wall. If your
refrigerator has an ice maker, make sure you leave some extra
space at the back for the water line connections.
■ If you are installing your refrigerator next to a fixed wall, leave
2" (5.08 cm) minimum on the hinge side (depending on your
model) to allow for the door to swing open.
■ Level the refrigerator. See “Adjust the Doors.”
NOTE: It is recommended that you do not install the refrigerator
near an oven, radiator, or other heat source. Do not install in a
location where the temperature will fall below 55°F (13°C).
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when
removing them to avoid impact from dropping.
3" (7.5 cm)
2" (5.08 cm)
3
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Water Pressure
A cold water supply with water pressure of between 30 and
120 psi (207-827 kPa) is required to operate ice maker. If you have
questions about your water pressure, call a licensed, qualified
plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 - 827 kPa)
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 - 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 - 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
Water Supply Requirements
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
IMPORTANT:
■ If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
TOOLS NEEDED: Flat-blade screwdriver, ⁷⁄₁₆" and ¹⁄₂" open-end
wrenches or two adjustable wrenches, ¹⁄₄" nut driver and drill bit,
hand drill or electric drill (properly grounded).
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
Connect the Water Supply
(on some models)
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ¹⁄₂" to 1¹⁄₄" (1.27 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you will need. Measure
from the connection on lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
4
5. Using a grounded drill, drill a ¹⁄₄" hole in the cold water pipe
C
A
C
you have selected.
A
G
B
C
DEF
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole in
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws slowly
and evenly so washer makes a watertight seal. Do not
overtighten or you may crush the copper tubing.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
E. Compression sleeve
F. Sh u to ff v alv e
G. Packing nut
Connect to Refrigerator
NOTE: On kit models, assemble water valve to refrigerator per kit
instructions.
Style 2
1. Unplug refrigerator or disconnect power.
2. Disconnect the tube clamp on the back of the product and
insert the copper tubing through the clamp as shown.
3. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown.
4. Tighten the compression nut. Do not overtighten. Reattach the
tube clamp and tube to the back of the cabinet.
B
A. Tube clamp
B. Copper tubing
5. Turn shutoff valve ON. Check for leaks. Tighten any
connections (including connections at the valve) or nuts that
leak.
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
C. Compression nut
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
A
B
D
A. Tube clamp
B. Copper tubing
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
C. Compression nut
D. Valve inlet
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to completely
fill ice container.
5
Refrigerator Doors
TOOLS NEEDED: ⁵⁄₁₆" hex-head socket wrench, No. 2 Phillips screwdriver, flat-blade screwdriver, ⁵⁄₁₆" open-end wrench, flat 2" putty
knife.
IMPORTANT: Before you begin, turn the refrigerator control OFF. Unplug refrigerator or disconnect power. Remove food from doors.
Door Removal &
Replacement
Top Hinge
A
B
C
A. 5/16" Hex-Head Hinge Screws
B. Top Hinge
C. Spacer
Center Hinge
A
B
C
D
E
F
A. Door Stop
B. Door Stop Screw
C. Spacer
D. Center Hinge
E. 5/16" Hex-Head Hinge Screws
F. Spacer
Bottom Hinge
A
B
C
D
E
Door Swing Reversal (optional)
A
A. Cabinet Hinge Hole Plugs
A
B
A
A. Door Hinge Hole Plug
A
A. Flat-Head Handle Screws
B. Freezer Handle
A. Door Handle Sealing Screws
Front View
2
A
Side View
1-2
3
4
5
A.
/16" Hex-Head Hinge
Screws and Washers
5
1-1
A
A. Door Handle
Seal Screw Front
A
7
6
A. Door Stop
B. Spacer
C. Door Stop Screw
D. Bottom Hinge
E. 5/16" Hex-Head Hinge Screws
6
A. Door Stop Screw
B. Door Stop
B
B
A
C
D
A. Flat-Head Handle Screw
B. Refrigerator Handle
C. Handle Screw
D. Screw Cover
Door and Hinge Removal
w
" Hex-Head Hinge Screw
⁵⁄₁₆
1. Unplug refrigerator or disconnect power.
2. Keep both doors closed until you are ready to lift them free
from the cabinet.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Remove the parts for the top hinge as shown in Top Hinge
graphic.
4. Lift the freezer door free from the cabinet.
5. Remove the parts for the center hinge as shown in the Center
Hinge graphic.
6. Lift the refrigerator door free from the cabinet.
7. Remove the parts for the bottom hinge as shown in the
Bottom Hinge graphic.
IMPORTANT: If you want to reverse your doors so that they open
in the opposite direction, follow these steps. If you are not
reversing the doors, see “Door and Hinge Replacement.”
Door Reversal (optional)
Door Stop Screw
Door Handle Sealing Screw
Door Hinge Hole Plug
Cabinet Hinge Hole Plug
Refrigerator door
1. Remove the screw cover. See Graphic 6.
2. Remove refrigerator handle assembly as shown. Keep all
parts together. See Graphic 6.
3. Remove door hinge hole plug from refrigerator door. Move to
opposite side hinge hole as shown. See Graphic 3.
4. Remove door handle sealing screws. Move to opposite side of
refrigerator door as shown. See Graphic 4.
5. Remove door handle seal screw front. Move to opposite side
of refrigerator door as shown. See Graphic 7.
6. Remove door stop. Move to opposite side of refrigerator door
as shown. See Graphic 5.
7. Position refrigerator handle on opposite side of the refrigerator
door as shown. See Graphic 6. Drive top two screws in handle
first. Align lower portion of handle and drive bottom screw.
8. Replace screw cover. See Graphic 6.
9. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on refrigerator.
Door and Hinge Replacement
NOTE: Graphic may be reversed if door swing is reversed.
1. Replace the parts for the bottom hinge as shown. Tighten
screws.
2. Replace the refrigerator door.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Assemble the parts for the center hinge as shown and tighten
all screws. See Center Hinge graphic.
4. Replace the freezer door.
5. Assemble the parts of the top hinge as shown. See Top Hinge
graphic. Do not tighten screws completely.
6. Line up the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.
Flat-Head Handle Screw
Door Handle Seal Screw Front
Cabinet
1. Remove ⁵⁄₁₆" hex-head hinge screws from handle side and
move them to opposite side. See Graphic 1-1.
2. Remove cabinet hinge hole plugs from cabinet top and
move them to opposite side hinge holes as shown.
See Graphic 1-2.
Freezer door
1. Remove freezer handle assembly as shown. Keep all parts
together. See Graphic 2.
2. Remove door hinge hole plug. Move to opposite side as
shown. See Graphic 3.
3. Remove door handle sealing screws. Move to opposite side of
freezer door as shown. See Graphic 4.
4. Remove door stop. Move to opposite side of freezer door as
shown. See Graphic 5.
5. Position freezer handle on opposite side of freezer door.
Assemble handle on door as shown. See Graphic 2.
6. Tighten all screws. Set aside door until hinges and refrigerator
compartment door are in place.
Door Handle Screw Cover
Round-Head Handle Scre
Final Steps
1. Check all holes to make sure that hole plugs and screws are in
place.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug into a grounded 3 prong outlet.
3. Reset the controls. See “Using the Control(s)” section.
7
Adjust the Doors
Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below.
Depending on your model, your refrigerator may have leveling
legs (Style 1) or leveling screws (Style 2). They are part of the front
roller assemblies which are found at the base of the refrigerator on
either side.
1. Turn the leveling legs or leveling screws to the right to raise
that side of the refrigerator or to the left to lower that side. It
may take several turns to adjust the tilt of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
2. Open both doors again and be sure that they close as easily
as you like. If not, tilt the refrigerator slightly more to the rear
by turning both leveling screws to the right. It may take several
more turns, and you should turn both leveling screws the
same amount.
Style 1
REFRIGERATOR USE
Using the Controls
For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset to the mid-settings as shown.
NOTE: To turn your refrigerator off, turn the refrigerator control to
the word OFF or until the word OFF appears. Your product will not
cool when the refrigerator control is set to OFF.
Mid-setting “3”
Mid-setting “3”
Style 2
3. Using a level, be sure that the refrigerator is still level side to
side. Readjust if necessary.
Mid-setting “4”
REFRIGERATOR
IMPORTANT:
■ Give your refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food
into the refrigerator.
■ If you add food before the refrigerator has cooled completely,
your food may spoil. Adjusting the Refrigerator and Freezer
Controls to a higher (colder) than recommended setting will
not cool the compartments any faster.
4
FREEZER
4
8
Adjusting Controls
The mid-settings indicated in the previous section should be
correct for normal household usage. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked.
If you need to adjust temperatures, use the settings listed in the
chart below as a guide. On models with two controls, adjust the
refrigerator temperature first. Wait at least 24 hours between
adjustments and then recheck the temperatures.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm REFRIGERATOR or
FREEZER too warm/too
little ice
TEMPERATURE Control one
setting higher
FREEZER or TEMPERATURE
Control one setting higher
MAX ice production switch
■ To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Controls.” Wait 24 hours
between adjustments.
■ For maximum ice production (on some models), push the
switch to ICE PLUS. The ice maker should produce 16 to
20 batches of ice in a 24-hour period in the Ice Plus mode.
Remember
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice container and the dispenser
mechanism.
■ Do not store anything on top of or in the ice maker or ice bin.
REFRIGERATOR too cold REFRIGERATOR or
TEMPERATURE Control one
setting lower
FREEZER too cold FREEZER or TEMPERATURE
Control one setting lower
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.
Ice Maker
Turning the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
Ice Production Rate
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period.
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to keep odors
from building up. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Wash painted metal exteriors with a clean sponge or soft cloth
and a mild detergent in warm water. Dry thoroughly with a soft
cloth.
4. Plug in refrigerator or reconnect power.
9
Changing the Light Bulb
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size, shape, and wattage.
1. Unplug refrigerator or disconnect power.
2. Reach behind the control panel and unscrew the bulb.
3. Replace the bulb with a 40-watt appliance bulb.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
4. Plug in refrigerator or reconnect power.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice
maker.
■ Pulsating - fans/compressor adjusting to optimize
performance.
■ Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
■ Sizzling/Gurgling - water dripping on the heater during
defrost cycle.
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down.
■ Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan.
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
■ Crisper cover in the way? Make sure the crisper cover is
pushed in fully, so that the back rests on the supports.
10
The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
The lights do not work
■ Is a light bulb loose in the socket or burned out? See
“Changing the Light Bulbs.”
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
■ Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
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