RMC275PD
Table of contents
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TM
Use And Care
GUIDE
Table of Contents
(complete)................... 2
A Note to You.................3
Microwave Oven
Safety...........................4-9
Getting to Know Your
Microwave Oven .......... 10
Using Your
Microwave Oven .......... 19
Caring for Your
Microwave Oven .......... 44
NOTE: Use and care instructions for the lower
oven are provided in a separate manual.
UPPER MICROWAVE OVEN
PART NO. 4448978 Rev. A
Cooking Guide............. 46
Questions and
Answers........................50
Troubleshooting .......... 51
Requesting
Assistance
or Service ..................... 53
Index ............................. 55
Warranty....................... 56
1-800-253-1301
Call us with questions or comments.
MODELS: RMC275PD RMC305PD
Table of Contents
A Note to You ........................................... 3
Microwave Oven Safety........................ 4-9
Important safety instructions................. 4
Precautions to avoid possible
exposure to excessive
microwave energy................................. 5
Electrical requirements ......................... 6
Testing your dinnerware or cookware... 7
Operating safety precautions................ 7
Electrical connection............................. 9
Getting to Know Your
Microwave Oven..................................... 10
How your microwave oven works ....... 10
For the best cooking results................ 12
Radio interference .............................. 12
Testing your microwave oven............. 12
Microwave oven features.................... 13
Microwave control features................. 14
Using ADD MINUTE ........................... 16
Using COOK A BIT MORE ................. 16
Using MEMORY ................................. 17
Using Your Microwave Oven................. 19
Cooking at high cook power ............... 19
Cooking at different cook powers ....... 21
Cooking in stages ............................... 23
Reheating food ................................... 26
Reheat code chart .............................. 26
Defrosting ........................................... 28
Defrost code chart .............................. 28
Defrosting tips..................................... 32
Popping popcorn................................. 33
Using AUTO COOK ............................ 34
Auto cook code chart.......................... 35
Baking potatoes .................................. 37
Heating a beverage ............................ 38
Using WARM HOLD ........................... 40
Using code pads ................................. 41
Using help prompts............................. 43
Caring for Your Microwave Oven ......... 44
Cooking Guide........................................ 46
Micro time chart .................................. 46
Cooking tips ........................................ 48
Questions and Answers ........................ 50
Troubleshooting..................................... 51
Requesting Assistance or Service ....... 53
Index........................................................ 55
Warranty.................................................. 56
2
A Note to You
Thank you for buying a WHIRLPOOL® appliance.
Because your life is getting busier and more complicated, WHIRLPOOL microwave ovens
are easy to use, save time, and help you manage your home better. To ensure that you enjoy
years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Also, please complete and mail in the Ownership Registration Card provided with your
appliance. The card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number plate (see Lower Oven
Use and Care Guide for location of plate).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number __________________________
Serial Number __________________________
Purchase Date __________________________
Dealer Name ___________________________
Dealer Address _________________________
Dealer Phone ___________________________
Our Consumer Assistance
Center number is toll-free.
1-800-253-1301
3
Microwave Oven Safety
Your safety is important to us.
This guide contains safety symbols and
statements. Please pay special attention to
these symbols and follow any instructions
given. Here is a brief explanation of the use
of the symbol.
This symbol alerts you to
hazards such as fire,
electrical shock, or
other injuries.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including
the following:
WARNING: To reduce the risk of burns,
electric shock, fire, injury to persons, or
exposure to excessive microwave energy:
• Read all instructions before using the
microwave oven.
• Read and follow the specific “PRE-
CAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in
this section.
• The microwave oven must be
grounded. Connect only to properly
grounded outlet. See “GROUNDING
INSTRUCTIONS” found in this section.
• Install or locate the microwave oven
only in accordance with the provided
Installation Instructions.
• Some products such as whole eggs
in the shell and sealed containers –
for example, closed glass jars – may
explode and should not be heated in
the microwave oven.
• Use the microwave oven only for its
intended use as described in this
manual. Do not use corrosive chemicals
or vapors in the microwave oven. This
type of oven is specifically designed
to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
• As with any appliance, close supervision
is necessary when used by children.
• Do not operate the microwave oven if it
has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.
• The microwave oven should be serviced
only by qualified service personnel. Call
an authorized Whirlpool service company
for examination, repair, or adjustment.
• Do not cover or block any openings on
the microwave oven.
• Do not store the microwave oven outdoors.
Do not use the microwave oven near
water – for example, near a kitchen sink,
in a wet basement, or near a swimming
pool, and the like.
• Do not immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do not let cord hang over edge of table
or counter.
• See door surface cleaning instructions
in the “Caring for Your Microwave
Oven” section.
For microwave ovens with a ventilating
hood:
• Clean Ventilating Hoods Frequently –
Grease should not be allowed to accumulate on hood or filter.
• When flaming foods under the hood, turn
the fan off. The fan, if operating, may
spread the flame.
• Use care when cleaning the vent-hood
filter. Corrosive cleaning agents, such
as lye-based oven cleaners, may damage
the filter.
4
MICROWAVE OVEN SAFETY
• To reduce the risk of fire in the
oven cavity:
– Do not overcook food. Carefully
attend the microwave oven if paper,
plastic, or other combustible materials
are placed inside the oven to facilitate
cooking.
– Remove wire twist-ties from paper
or plastic bags before placing bag
in oven.
– If materials inside the oven should
ignite, keep oven door closed, turn
oven off, and disconnect the power
cord, or shut off power at the fuse or
circuit breaker panel.
– Do not use the cavity for storage pur-
poses. Do not leave paper products,
cooking utensils, or food in the cavity
when not in use.
– Do not mount over a sink.
– Do not store anything directly on top
of the microwave oven when the micro-
wave oven is in operation.
– SAVE THESE INSTRUCTIONS –
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY...
(a) Do not attempt to operate this oven
with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.
(b) Do not place any object between the
oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.
(c) Do not operate the oven if it is
damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken
or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel.
5
MICROWAVE OVEN SAFETY
Electrical requirements
Observe all governing codes and ordinances.
A 120 Volt, 60 Hz, AC only, 15 amp fused
electrical supply is required. (A time-delay
fuse is recommended.) It is recommended
that a separate circuit serving only this
appliance be provided.
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
GROUNDING INSTRUCTIONS
For all cord connected appliances:
The microwave oven must be grounded. In
the event of an electrical short circuit,
grounding reduces the risk of electric shock
by providing an escape wire for the electric
current. The microwave oven is equipped
with a cord having a grounding wire with a
grounding plug. The plug must be plugged
into an outlet that is properly installed
and grounded.
WARNING: Improper use of the
grounding can result in a risk of
electric shock.
Consult a qualified electrician or serviceman if the
completely understood
to whether the microwave oven is properly
grounded.
grounding instructions are not
, or if doubt exists as
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.
For a permanently connected appliance:
This appliance must be connected to
a grounded, metallic, permanent wiring
system, or an equipment grounding conductor should be run with the circuit
conductors and connected to the equipment grounding terminal or lead on the
appliance.
6
MICROWAVE OVEN SAFETY
Testing your dinnerware or cookware
Test dinnerware or cookware before using.
To test a dish for safe use, put it into the oven
with a cup of water beside it. Cook at 100%
cook power for one minute. If the dish gets
hot and water stays cool, do not use it.
Some dishes (melamine, some ceramic
dinnerware, etc.) absorb microwave energy,
becoming too hot to handle and slowing
cooking times. Cooking in metal containers
not designed for microwave use could damage the oven, as could containers with hidden
metal (twist-ties, foil lining, staples, metallic
glaze or trim).
Operating safety precautions
Never cook or reheat a whole egg inside
the shell. Steam buildup in whole eggs may
cause them to burst and burn you, and
possibly damage the oven. Slice hard-boiled
eggs before heating. In rare cases, poached
eggs have been known to explode. Cover
poached eggs and allow a standing time of
one minute before cutting into them.
For best results, stir any liquid several
times before heating or reheating. Liquids
heated in certain containers (especially
containers shaped like cylinders) may
become overheated. The liquid may splash
out with a loud noise during or after heating
or when adding ingredients (coffee granules,
tea bags, etc.). This can harm the oven and
possibly injure someone.
Never lean on the door or allow a child to
swing on it when the door is open. Injury
could result.
Stir before heating
7
MICROWAVE OVEN SAFETY
Use hot pads. Microwave energy does not
heat containers, but heat from the food can
make the container hot.
Do not overcook potatoes. Fire could result.
At the end of the recommended cooking time,
potatoes should be slightly firm because they
will continue cooking during standing time.
After microwaving, wrap potatoes in foil and
set aside for 5 minutes. They will finish
cooking while standing.
Do not start a microwave oven when it is
empty. Product life may be shortened.
If you practice programming the oven,
put a container of water in the oven.
It is normal for the oven door to look wavy
after the oven has been running for a while.
Do not use newspaper or other printed paper
in the oven. Fire could result.
Do not dry flowers, fruit, herbs, wood,
paper, gourds, or clothes in the oven.
Fire could result.
8
Do not try to melt paraffin wax in the oven.
Paraffin wax will not melt in a microwave
oven because it allows microwaves to pass
through it.
Do not operate the microwave oven unless
the glass turntable is securely in place and
can rotate freely. The turntable can rotate in
either direction.
Make sure the turntable is correct-side up
in the oven. Carefully place the cookware on
your turntable to avoid possibly breaking it.
Handle your turntable with care when
removing it from the oven to avoid possibly
breaking it. If your turntable cracks or
breaks, contact your Whirlpool dealer for
a replacement.
When you use a browning dish, the browning dish bottom must be at least
above the turntable. Follow the directions
supplied with the browning dish.
3
⁄16 inch
MICROWAVE OVEN SAFETY
Glass turntable
Electrical connection
If your electric power line or outlet
voltage is less than 110 volts, cooking times
may be longer. Have a qualified electrician
check your electrical system.
Circuit breaker
or fuse box
9
Getting to Know Your Microwave Oven
This section discusses the concepts behind microwave cooking. It also shows you the basics
you need to know to operate your microwave oven. Please read this information before you
use your oven.
wWARNING
Explosion Hazard
Do not store flammable materials such as gasoline near the
microwave oven.
Doing so can result in death, explosion, fire, or burns.
How your microwave oven works
Microwave ovens are safe. Microwave
energy is not hot. It causes food to make
its own heat, and it’s this heat that cooks
the food.
Microwaves are like TV waves or light
waves. You cannot see them, but you can
see what they do.
A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact
food as it turns on the turntable.
10
Magnetron
Oven cavity
GETTING TO KNOW YOUR MICROWAVE OVEN
GETTING TO KNOW YOUR MICROWAVE OVEN
The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by
the food.
Microwaves pass through most glass,
paper, and plastics without heating them
so food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.
Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons for
letting some foods (for example, roasts
or baked potatoes) stand for a while after
cooking, or for stirring some foods during
the cooking time.
The microwaves disturb water molecules
in the food. As the molecules bounce around
bumping into each other, heat is made, like
rubbing your hands together. This is the
heat that does the cooking.
Glass turntable
Metal
floor
NOTE: Do not deep fry in the oven.
Microwavable cookware is not suitable and
it is difficult to maintain appropriate deep
frying temperatures.
11
GETTING TO KNOW YOUR MICROWAVE OVEN
For the best cooking results
• Always cook food for the shortest cook-
ing time recommended. Check to see how
the food is cooking. If needed, touch the
add minute pad while the oven is operating
or after the cooking cycle is over (see
page 16).
• To continue cooking for a percentage of
the original cook time and at the original
cook power, close the oven door and touch
COOK A BIT MORE (see page 16).
• To cook for an additional minute at high
cook power, close the oven door and touch
ADD MINUTE (see page 16).
• While Micro Time is operating, touch
ADD MINUTE, if necessary, to increase
cooking time.
• Stir thick liquids being heated about
halfway through the heating time for most
even doneness with all recipes.
• Stir, turn over, or rearrange the food
being cooked about halfway through the
cooking time for all recipes. This will help
make sure the food is evenly cooked.
• If you do not have a cover for a dish, use
wax paper, or microwave-approved paper
towels or plastic wrap. Remember to turn
back a corner of the plastic wrap to vent
steam during cooking.
Radio interference
Using your microwave oven may cause
interference to your radio, TV, or similar
equipment. When there is interference,
you can reduce it or remove it by:
• Cleaning the door and sealing surfaces of
the oven.
• Adjusting the receiving antenna of the
radio or television.
• Moving the receiver away from the
microwave oven.
• Plugging the microwave oven into a
different outlet so that the microwave
oven and receiver are on different
branch circuits.
Testing your microwave oven
To test the oven put about 1 cup of cold
water in a glass container in
the oven. Close the door.
Make sure it latches. Follow
the directions in the “Cooking
at high cook power” section
to set the oven to cook for 2 minutes. When
the time is up, the water should be heated.
12
GETTING TO KNOW YOUR MICROWAVE OVEN
Microwave oven features
Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To help get you up
and running quickly, the following is a list of
the oven’s basic features:
1. Door Handle.
2. Window with Metal Shield. Shield
prevents microwaves from escaping. It
is designed as a screen to allow you to
view food as it cooks.
3. Cooking Guide Label.
4. Glass Turntable. This turntable turns
food as it cooks for more even cooking. It
must be in the oven during operation for
best cooking results. See pages 9, 11,
and 45 for more details.
5. Removable Turntable Support
(under turntable).
6. Consumer Caution Label.
7. Light. Automatically turns on when door
is opened or when oven is operating.
8. Microwave Oven Control Panel.
Touch pads on this panel to perform all
functions. See pages 14-15 for more
information.
9. Door Safety Lock System. The oven
will not operate unless the door is
securely closed.
10. Lower Oven Control Panel Section.
See Lower Oven Use and Care Guide
for more information.
13
GETTING TO KNOW YOUR MICROWAVE OVEN
Microwave control features
Your microwave oven control lets you
choose the desired cooking function quickly
and easily. All you have to do is touch the
necessary Command pad located on the
control panel. Below is a list of Command
pad definitions. The cooking function
explanations found on pages 16-43 use
Command pads.
You can also make cooking function
choices by using Code pads. Code pads are
Number pads used to choose a cook power,
a food setting, or a quantity. For more information about using Number pads as Code
pads see “Using code pads” on page 41.
1. Display. This display includes indicators
to tell you cooking time settings, cook
powers, weights, and cooking functions
selected.
2. MICRO TIME. Touch this pad before
entering a cooking time when setting
a second or third stage in multi-stage
cooking. See page 24 for more
information.
3. REHEAT. Touch this pad to reheat food
at a preset cook power and time. See
page 26 for more information.
4. DEFROST. Touch this pad to thaw frozen
food by weight. See page 28 for more
information.
5. POPCORN. Touch this pad to pop
popcorn in your microwave oven. The
oven will automatically cook at a preset
cook power and time. See page 33 for
more information.
6. BEVERAGE. Touch this pad to reheat a
beverage in your microwave oven. The
oven will automatically heat at a preset
cook power and time. See page 38 for
more information.
7. BAKED POTATO. Touch this pad to
bake potatoes in your microwave oven.
The oven will automatically heat at a
preset cook power and time. See page
37 for more information.
8. AUTO COOK. Touch this pad to cook
foods at a preset cook power and time.
See page 34 for more information.
9. WARM HOLD. Touch this pad to keep
hot, cooked food safely warm in your
microwave oven for up to 99 minutes.
WARM HOLD can be used by itself, or
it can automatically follow a cooking
cycle. See page 40 for more information.
10. MEMORY. Touch this pad to recall one
cooking instruction that you previously
programmed into memory. See page 17
for more information.
14
GETTING TO KNOW YOUR MICROWAVE OVEN
11. Number Pads. Touch Number pads to
enter cooking times, weights, cook
powers, and to choose special settings.
12. ADD MINUTE. Touch this pad to cook
for 1 minute at 100% cook power or
to add an extra minute to your cooking
cycle. See page 16 for more information.
13. QUANTITY. Touch this pad to display
available food quantities. To choose a
certain quantity, press the Quantity pad
repeatedly until the amount you want is
on the display.
14. COOK POWER. Touch this pad to set
cook powers. See page 21 for more
information.
15. START/ENTER. Touch this pad to start
a function you have set. See next
column for more information.
16. COOK A BIT MORE. Touch this pad
after cooking stops to cook for a few
more seconds. See page 16 for more
information.
17. OFF/CANCEL. Touch this pad to cancel
a function. See next column for more
information.
NOTES:
• If you touch one Command pad and then
want to choose another Command pad in
the same cycle, you must press the Off/
Cancel pad first.
• If you attempt to enter unacceptable
instructions, the input will be ignored and
three tones will sound.
Audible signals
Audible signals are available to guide you
when setting and using your oven:
• A programming tone will sound each
time you touch a pad.
• Four tones signal the end of a
cooking cycle.
• Three short tones will sound for an
invalid entry.
Interrupting cooking
You can stop the oven during a cycle by
opening the door. The oven stops cooking
and the fan stops, but the light stays on.
To restart cooking, close the door and
TOUCH
START
ENTER
If you do not want to continue cooking:
• Close the door and the light goes off.
OR
• TOUCH
OFF
CANCEL
15
GETTING TO KNOW YOUR MICROWAVE OVEN
Using ADD MINUTE
ADD MINUTE lets you cook food for
1 minute at 100% cook power or add
1 or more minutes to your micro time
cooking cycle.
1. Make sure food is in oven.
NOTES:
• To add cooking time during micro time
cooking, touch ADD MINUTE once for
each extra minute.
• You can enter ADD MINUTE only after
closing the door.
2. Choose ADD MINUTE.
TOUCH YOU SEE
Example for 1 minute:
MINUTE
once
When cooking time ends:
Four tones will sound and repeat every
minute until you open the oven door
or touch the Off/Cancel pad. This will
clear the display.
Using COOK A BIT MORE
COOK A BIT MORE lets you add time to
original cooking times of 4 minutes or less.
You may use COOK A BIT MORE after or
during cooking.
Within a minute after cooking time ends,
open the oven door. Do not press the Off/
Cancel pad. This gives you an opportunity
to check for doneness. Next, close the oven
door and touch COOK A BIT MORE. The
oven will cook your food for a percentage
of the original cook time at the original
cook power.
For example, if your original cooking time
was 50 seconds:
NOTES:
• During cooking, COOK A BIT MORE
works with all other microwave functions,
except Defrost, with original cooking times
of 4 minutes or less.
• During cooking, COOK A BIT MORE
adds a percentage of the elapsed cooking
time to the remaining cooking time.
• During multi-stage cooking, COOK A
BIT MORE works only with the final
cooking stage.
TOUCH YOU SEE
COOK A
BIT MORE
ADD
COOK
YOU SEE
COOK
COOK
PWR
TIME
TIME
PWR
TIME
16
GETTING TO KNOW YOUR MICROWAVE OVEN
Using MEMORY
By programming the MEMORY pad, you
can recall the cooking instruction previously
placed in memory and begin cooking
quickly. For example, if you heat a roll every
morning, program the cooking steps into
MEMORY. You can heat your roll each
morning by touching MEMORY. MEMORY
also lets you program a cooking time and
cook power for another person to cook at
a later time.
To program MEMORY:
NOTE: You can reprogram MEMORY by
repeating the instructions below.
1. Set cooking time.
Example for 20 seconds:
2. Set cook power.
Example for 50% cook power:
TOUCH YOU SEE
2
COOK
0
QUANTITY
TOUCH YOU SEE
COOK
POWER
COOK
TOUCH YOU SEE
COOK
POWER
five times
COOK
PWR
TIME
PWR
TIME
PWR
continued on next page
17
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