Whirlpool LSQ8000HQ0 User Manual

EASY-TO-USE

AUTOMA TIC

WASHERS

Use & Care Guide

Table of Contents.....................................2

3950326 www.whirlpool.com

TABLE OF

CONTENTS

WASHER SAFETY............................................................ 3

PARTS AND FEATURES............................. ...... ....... ...... .. 4

USING YOUR WASHER...................................................... 5

Understanding Washer Cycles........................................ 5

Loading............................................................................. 5

Normal Washer Sounds................................................... 5

Starting Your Washer....................................................... 6

Selecting a Cycle, Time, and Temperature .................... 7

Rinse and Spin ................................................................. 8

Drain and Spin.................................................................. 8

CARING FOR YOUR WASHER .......................................... 9

Cleaning Your Washer ..................................................... 9

Self-cleaning Lint Filter.................................................... 9

Water Inlet Hoses............................................................. 9

Vacation, Storage, and Moving Care.............................. 9

TROUBLESHOOTING....................................................... 10

ASSISTANCE OR SERVICE ............................................. 13

In the U.S.A..................................................................... 13

In Canada........................................................................ 13

WARRANTY....................................................................... 16

2

WASHER SAFETY

Your safety and the safety of others is very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.

This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or

“WARNING.” These words mean:

You will be killed or seriously injured if you don't

DANGER

WARNING

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

follow instructions.

can be killed or seriously injured if you don't

You
follow instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been previously

cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.

• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.

To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic

• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children.

• Before the washer is removed from service or

remove the lid.

• Do not reach into the washer if the tub or agitator is
moving.

• Do not install or store the washer where it will be
exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of the washer or

attempt any servicing unless specifically recommended
in this Use and Care Guide or in published user-repair
instructions that you understand and have the skills to
carry out.

• See Installation Instructions for grounding
requirements.

discarded,

SAVE THESE INSTRUCTIONS

3

PARTS AND F EATURES

1. Control panel

2. Model and serial number label

3. Liquid fabric softener dispenser

4. XTRA ROLL ACTION* agitator

5. Lid

6. Liquid bleach dispenser

Control panel

7. Basket

8. Tub

Other features your w asher ma y have:

MAGIC CLEAN* lint filter
DURASMOOTH* white porcelain basket

4

USING YOUR

WASHER

Loading

Loading suggestions

For these suggested full-sized loads, set the LOAD SIZE
selector to the highest load size setting.

SUPER CAPACITY PLUS WASHER S

Understanding W asher Cycles

When the Cycle Control knob is set to a number and pulled
out, the washer fills (to the selected load size) before
agitation and timing start. The washer begins agitating
immediately after fi lling; agitation occurs with the washer
lid up or down.

During agitation, the agitator creates a continuous rollover
action that provides a thorough cleaning of the wash load.

After agitation starts, the Cycle Control knob turns
clockwise until it points to an Off area and the cycle ends.

NOTE: The washer pauses briefly throughout each cycle .
These pauses are normal for washer operation.

WASH RINSE

1. Fill 1. Fill

Heavy Work Clothes

3 pair pants
3 shirts
4 pair jeans

Delicates

3 camisoles
1 quilted robe
4 slips
4 panties

Towels

10 bath towels
10 hand towels

Mixed Load

3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts

1 coverall
1 overall

2 bras
2 nighties
1 baby’s dress

14 wash cloths
1 bath mat

2 shirts
2 blouses
8 handkerchiefs

Normal W asher Sounds

Your new washer may make sounds your old one didn’t.
Because the sounds might be unfamiliar, you may be
concerned about them. These sounds are normal.

2. Wash
selected
time

3. Drain
No agitation

4. Spin 4. Spin-Spray

The Permanent Press

†

cycle partially drains,
fills, agitates b r iefly,
and drains.

†

2. Rinse

3. Drain
No agitation

rinse

5. Spin

6. Off

During washing

When you select a small lo ad size sett ing, your washe r has
a lower water level. This can cause a clicking sound from
the upper part of the agitator.

During drain

If water is drained quickly from your washer (depending on
your installation), you may hear air being pulled through
the pump during the end of draining.

After drain and before spin

When the cycle changes from draining to spinning, you
may hear gears engaging.

5

Starting Y our W asher

Fire Hazard

Never place items in the washer that are
dampened with gasoline or other flammable
fluids.

No washer can completely remove oil.
Do not dry anything that has ever had any type of

oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

2. Drop a sorted load of clothes loosely into your washer,
filling to the top row of holes.

■ Load evenly to maintain washer balance. Mix large

and small items.

■ Items should move easily through the wash water.

Overloading can cause poor cleaning.

■ To reduce wrinkling of permanent press clothes and

some synthetic knits, use a large load size to provide
more space (see step 6).

3. (OPTIONAL STEP) Pour measured liquid chlorine
bleach into the l iquid chlo rine bleac h dispenser. Bleach

will be dilut ed automa tica lly duri ng the w ash par t of the
cycle.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in

death, fire, or electrical shock.

1. Measure detergent and pour it into the washer.

■ Never use more than 1 cup (250 mL) for a full load.

Use less with a smaller load size.

■ Follow the manufacturer’s directions for safe use.

■ To avoid spilling, us e a cu p wit h a po ur ing s pou t. Do

not let bleach splash, drip, or run down into the
washer basket.

■ Make sure you use only liquid chlorine bleach in this

dispenser.

4. (OPTIONAL STEP) Pour measured liquid fabric
softener into the liquid fabric softener dispense r.

■ Do not spill or drip any fabric softener on the

clothes.

■ If desired, add powder or liquid color safe bleach.

■ Add extra detergent for the Super Wash/Heavy

cycle.

6

■ Make sure you use only liquid fabric softener in thi s

dispenser.

■ Dilute liquid fabric softener by filling the dispenser

with warm water until liquid reaches the crossbar in
the opening.

■ Softener is added automatically during the rinse

portion of the cycle.

5. Close the washer lid.

6. Turn the LOAD SIZE selector to the correct setting for

your wash load and the type of fabric being washed.

■ Choose a load size that allows the load to move

freely for best fabric care. See "Loading".

■ You may change the load size selection after the

washer has starte d fill ing by turnin g the sel ector to a
different setting.

8. (OPTIONAL STEP) For an additional rinse and spin at
the end of a wash cycle, set th e EXTRA RINSE se lector
to ON.

9. Push in the Cycle Contr ol knob and turn it cl ockwise to
the wash cycle you want. Reduce the wash time when
using a small load size setting. See “Selecting a Cycle,
Time, and Temperature”.

10.Pull out the Cycle Control knob to start the washer.

7. Select a wash temperature with the WASH

TEMPERATURE selector. The selections are color­coordinated with the cycles on the Cycle Contro l knob
so you can select a water temperature that matches
the type of fabric and soils being washed.

■ Follow garment label instructions.

HOT: 120°F (49°C) or above
– Whites and pastels
– Heavy and greasy soils

WARM: 90° to 110°F (32° to 44°C)
– Bright colors
– Moderate to light soils

NOTE: To stop the washer at any time, push in the
Cycle Control knob. To restart the washer, close the
lid (if open) and pull out the Cycle Control knob.

Selecting a Cycle, Time, and

Temperature

This section describes the available wash cycles and
temperatures, and will help you make the best cycle
selections for your wash loads. Each cycle is designed for
different types of fabric and soil levels.

The labels next to the selections on the WASH
TEMPERATURE selector are recommended wash cycles,
load colors, and types of loads to use with each
temperature. To use your washer, simply choose the cycle
on the Cycle Control knob that corresponds with the one
you chose on the WASH TEMPERATURE selector. The
selections are color-coordinated to make washing easier.

■ The washer pauses br iefly throughout each cycle.

These pauses are normal. Refer to “Normal washer
sounds” to learn more about the sounds you may hear
during a wash cycle.

COLD: 70° to 90°F (21° to 32°C)
– Colors that bleed or fade
– Light soils

7

■ Refer to “Understanding washer cycles” to learn what

happens during a wash cycle.

Cycle Control knob

Wash Temperature

Normal cycle

The Normal cycle features high-speed agitation followed
by a brief period of low-speed agitation for cleaning
cottons and li nens. High spin sp eeds short en dryin g times.
Select 6 or 9 min u te s of wash time, depe nd in g o n w he t her
your load is moderately or heavily soiled.

Super Wash/Heavy - Select the 15-minute Super Wash/
Heavy feature to wash heavily soiled loads that need
maximum soil removal. Use two times the amount of
recommended detergent for this cycle.

Hand Wa shables cyc le

The Hand Washables cycle features a series of brief, low­speed agitations and short soaks to gently clean special­care items. Low spin speeds minimize wrinkling. Use this
cycle for cleanin g lightly soiled hand washables.

Garments are labeled "Hand Wash" because:

■ The fiber or construction may be sensitive to agitation.

■ The fabric contains sensitive dyes that may bleed.

NOTE: Some "Hand Wash" items, particularly wool,
naturally shrink when washed either in the sink or in the
Hand Washables cycle. Keep this in mind when you
purchase items labeled "Hand Wash".

Properly sort an d th en use you r Hand Washables cycle for
gentle washing. If items appear to be floating due to
trapped air, stop the washer by pushing in the Cycle
Control knob. Push items down into the water. Restart the
washer by pulling out the Cycle Control knob. Follow care
label dir ectio ns for dryin g. Items tha t may sh rink s houl d be
dried flat. Block these items by gently stretching to original
measurements.

Quick W ash c yc le

The Quick Wash cycle features a reduced agitation speed
for gentle soil removal, while providing shortened wash/
rinse, drain, and spi n times. Use this cycle with a low
water level and a warm was h to quickly clean a few
lightly soiled items.

Rinse and Spin

When using extra detergent for heavily soiled clothes, or
washing special-care items, you may find an extra rinse
and spin is needed.

P. Press/Wrinkle Resist cycle

The P. Press/Wrinkle Resist cycle starts with high-speed
agitation and then steps to low-speed agitation for
cleaning permane nt pr ess bl ends and synthe tic fabri cs. To
minimize wrinkling, this cycle features a cool-down rinse
and a low-speed final spin. Select 6 or 9 minutes of wash
time to clean lightly to moderately soiled loads.

Delicates cycle

The Delicates cy cle featur es lo w-speed ag itatio n for gen tle
soil removal from delicate items and washable knits. Low
spin speeds minimize wri nkling. Use th is cycle for cl eaning
lightly to moderately soiled loads.

1. Push in the Cycle Contr ol knob and turn it cl ockwise to
any of the Rinse settings.

2. Pull out the Cycle Control knob. The washer fills to the
selected load si ze, agitates, drains, and spins.

NOTE: An EXTRA RINSE option is available (on some
models). See “Starting your washer.”

Drain and Spin

A drain and spin may help shorten drying times for some
heavy fabrics or special-care items by removing excess
water.

1. Push in the Cycle Contr ol knob and turn it cl ockwise to
any of the Spin sett ings.

2. Pull out the Cycle Control knob. The washer drains,
then spins.

8

CARING FOR Y OUR

WASHER

Cleaning Y our Washer

Cleaning the exterior

Use a soft, damp cloth or sponge to wipe up any spi lls
such as detergent or bleach. Occasionally wipe the
outside of your washer to keep it looking new.

Cleaning the interior

Clean your washer interior by mixing 1 cup (250 mL) of
chlorine bleach and 2 cups (500 mL) of detergent. Pour
this into your washer and run it through a complete cycle
using hot water. Repeat this process if necessary.

W ater Inlet Hoses

Replace inlet hoses after five years of use to reduce the
risk of hose failure. Periodically inspect and replace inlet
hoses if bulges, kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.

NOTE: Remove any hard water deposits using only
cleaners labeled as washer safe.

Cleaning the liquid fabric softener dispenser

Flush dispenser periodically with warm water , as shown.
Remove the dispenser by grasping the top of the
dispenser with both hands and squeezing and pushing
upwards with thumbs. Clean the dispenser by rinsing it
under a water faucet. Replace it after cleaning.

NOTE: Do not wash clothes with this dispenser removed.
Do not add detergent or bleach to this dispenser; it is for
liquid fabric softener use only.

Self-cleaning Lint Filter

Your washer has a self-cleaning lint filter at the bottom of
the basket. W ash and ri nse water flow over the filter during
agitation, separating the lint from the water. The lint spins
out of the system during the spin part of the cycle.

If your washer drains into a tub, remove any lint collected
in the tub or strainer.

V acation, Storage,

and Moving Care

Install and store your washer where it will not freeze.
Because some water may stay in the hoses, freezing can
damage your washer. If storing o r moving your washer
during freezing weather, winterize it.

Non-use or v acation care:

Operate your washer only wh en you are at h ome. If you will
be on vacation or not using your washer for an extended
period of time, you should:

■ Unplug washer or disconnect power.

■ Turn off the water supply to the washer. This helps

avoid accidental flooding (due to a water pressure
surge) while you are away.

T o winterize was her:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1 quart (1 L) of R.V.-type antifreeze in the basket.

4. Run washer on a drain and spin setting (see “Drain and

spin”) for about 30 seconds to mix the antifreeze and
water.

5. Unplug washer or disconnect power.

T o use washer again:

1. Flush water pipes and hoses.

2. Reconnect water inlet hoses.

3. Turn on both water faucets.

4. Plug in washer or reconnect power.

5. Run the washer through a complete cycle with 1 cup

(250 mL) of detergent to clean out antifreeze.

9

Washer w on’t drain or spin

TROUBLE-

SHOOTING

First try the solutions suggested here and
possibly a v oid the c ost of a servic e call...

Wash er w on’t fill, r inse or a gitate

Check the following:

■

Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined

up with a cycle? Turn the Cycle Control knob to the right
slightly and

Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?

Does the water level seem too low, or the washer

■

appears to not fill completely?

The top of the agitator is much higher than the highest
water level. This creates a perception that the washer is
not filling completely. This is normal.

Washer stops

Check the following:

■

Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined

up with a cycle? Turn the Cycle Control knob to the right
slightly and

Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?

Is there power at the plug?

■

Check electrical source or call electrician.

Has a fuse blown or is the circuit breaker open?

■

If problem continues, call electrician.

Are you using an extension cord?

■

Do not use an extension cord.

Is the washer in a normal pause in the Permanent

■

Press (or Hand Washables) cycle?

The washer pauses for about 2 minutes in the
Permanent Press cycle. Allow the cycle to continue.

pull to start

pull to start.

.

Is the drain hose clogged, or the end of the drain

■

hose more than 72 inches (183 cm) above the floor?

See the Installation Instructions for proper installation of
drain hose.

Is the lid open?

■

The lid must be closed during operation .

Is there excessive sudsing?

■

Always measure detergent. Follow manufacturer’s
directions. If you have very soft water, you might need to
use less detergent.

Is your voltage low?

■

Check electrical source or call electrician. Do not use an
extension cord.

Washer continues to fill or drain, or the cyc le
seems stuck

Is the top of drain hose lower than the water level in

■

washer?

The top of the hose must be higher than the water level
in the washer for proper operation. See the Installation
Instructions.

Does the drain hose fit too tightly in the standpipe,

■

or is it taped to the standpipe?

The drain hose should be loose yet fit securely. Do not
seal the drain hose with tape. The hose needs an air
gap. See Installation Instructions.

Washer ma kes noise

Is the load balanced and the washer level?

■

The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be

properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation
Instructions.

Did you completely remove the yellow shipping

■

strap with cotter pins?

See the Installation Instructions.

Are the gears engaging after the drain and before

■

spin, or is the upper part of agitator clicking during
wash?

These are normal washer noises.

The Hand Washables cycle features periods of agitation
and soak.

Is the machine overloaded?

■

Wash smaller loads.

10

Washer leaks

Load too wet

Check the following:

■

Are the fill hoses tight? Are the fill hose washers
properly seated? Is the drain hose clamp properly
installed? See the Installation Instructions.

Is the sink or drain clogged?

■

Sink and standpipe must be able to handle 17 gallons
(64 L) of water per minute.

Is water deflecting off the tub ring or the load?

■

Center the tub before starting the washer.
The wash load should be balanced and not overloaded.

The fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be

properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation
Instructions.

Check household plumbing for leaks.

■

Washer ba sket is crook ed

Was the washer basket pulled forward during

■

loading?

The wash load should be balanced and not overloaded.
Push the basket to the center before starting wash.

Is the load balanced and the washer level?

■

The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be

properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation
Instructions.

The washer basket moves while washing.

■

This is normal.

Agitator operation

The top of the agitator is loose, or moves in onl y one

■

direction.

This is normal.

Dispensers c logged or b leac h leaki ng

Did you follow the manufacturer’s directions when

■

adding detergent and fabric softener to the
dispensers?

Measure detergent and fabric softener. Carefully pour
into the dispensers. Wipe up all spills.

Did you use the right cycle for the load being

■

washed?

Select a cycle with a higher spin speed (if available).

Did you use a cold rinse?

■

Cold rinses leave loads wetter than warm rinses. This is
normal.

Residue or lint on load

Did you sort properly?

■

Sort lint givers (towels, chenille) from lint takers
(corduroy, synthetics). Also sort by color.

Did you overload the machine?

■

The wash load must be balanced and not overloaded.
Lint can be trapped in the load if overloaded. Wash
smaller loads.

Check the following:

■

Was paper or tissue left in pockets?
Did you use enough detergent? Follow manufacturer’s

directions. Use enough detergent to hold the lint in the
water.

Is your water colder than 70°F (21°C)? Wash water
colder than 70°F (21°C) may not completely dissolve the
detergent.

Stains on load

Did you follow the manufacturer’s directions when

■

adding detergent and fabric softener?

Measure detergent and fabric softener. Use enough
detergent to remove soil and hold it in suspension.

Dilute fabric softener and add to rinse portion of cycle
only. Do not drip fabric softener on clothes.

Is there above average iron (rust) in water?

■

You may need to install an iron filter.

Did you properly sort the load?

■

Sort dark clothes from whites and lights.

Did you unload the washer promptly?

■

To avoid dye transfer, unload the washer as soon as it
stops.

Dilute fabric softener in the fabric softener dispenser.

Did you put powdered or color-safe bleach in the

■

liquid chlorine bleach dispenser?

Add powdered or liquid color-safe bleach directly to the
basket. Do not use the chlorine bleach dispenser for
color-safe bleach.

11

Load is wrinkled

Garment damage

Did you unload the washer promptly?

■

Unload the washer as soon as it stops.

Did you use the right cycle for the load being

■

washed?

Use the Permanent Press cycle or another cycle with
low spin speeds (if available) to reduce wrinkling.

Did you overload the machine?

■

The wash load must be balanced and not overloaded.
Loads should move freely during washing.

Was the wash water warm enough to relax wrinkles,

■

or are you using warm rinses?

If safe for the load, use warm or hot wash water. Use
cold rinse water.

Are the hot and cold water hoses reversed?

■

Check to be sure the hot and cold water hoses are
connected to the right faucets. See the Installation
Instructions.

Load is tangled or twisted

Did you overload the machine?

■

The wash load must be balanced and not overloaded.
Loads should move freely during washing.

Did you wrap items around the agitator?

■

Drop items loosely into the washer. Do not wrap items
around the agitator.

Check the following:

■

Were sharp items removed from pockets before
washing? Empty pockets, zip zippers, snap or hook
fasteners before washing.

Were strings and sashes tied to prevent tangling?
Were items damaged befor e washing? Mend rips and

broken threads in seams before washing.

Did you overload the machine?

■

The wash load must be balanced and not overloaded.
Loads should move freely during washing.

Did you properly add chlorine bleach?

■

Do not pour chlorine bleach directly on load. Wipe up
bleach spills. Undiluted bleach will damage fabrics.

■ Did you follow the manufacturer’s care label

instructions?

Gray whites, ding y color s

Did you properly sort the load?

■

Dye transfer can occur when mixing whites and colors in
a load. Sort dark clothes from whites and lights.

Was the wash temperature too low?

■

Use hot or warm washes if safe for the load. Hot water
should be at least 120°F (49°C) to clean heavy or greasy
soils.

Did you use enough detergent, or do you have hard

■

water?

Use more detergent for washing heavy soils in cold or
hard water.

Are the hot and cold water hoses reversed?

■

Check to be sure the hot and cold water hoses are
connected to the right faucets. See the Installation
Instructions.

12

ASSISTANCE

OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting”. It may save you the cost of a service
call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the
complete model and serial number of your appliance. This
informatio n will help us to better respond to your request.

For further assistance

If you need further assistance, you can write to Whirlpool
with any questions or concerns at:

Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your
correspondence.

If you need replacement parts

If you need to order replacement parts, we recommend
that you only use FSP* factory auth orized par ts. FSP parts
will fit right an d work righ t, becau se they ar e made with the
same precision used to build every new WHIRLPOOL*
appliance.

To locate FSP replacement parts in your area:

In the U.S.A, call the Consumer Assistance Center at
1-800-253-1301, or your nearest designated service
center.

In Canada, call 1-800-807-6777, or your nearest
designated service center.

In the U.S.A.

Call the Whirlpool Consumer Assistance Center
toll free: 1-800-253-1301.

Our consultants provide assistance with:

■ Features an d specifications on our full line of

appliances.

■ Installation information.

In Canada

Call the Inglis Limited Consumer Assistance Center toll
free: 1-800-461-5681 8:30 a.m. - 6:00 p.m. (EST).

Our consultants provide assistance with:

■ Features an d specifications on our full line of

appliances.

■ Referrals to local dealers.

For service in Canada

Call 1-800-807-6777. Whirlpool designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Inglis
Limited with any questions or concerns at:

Consumer Relations Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your
correspondence.

■ Use and maintenance procedures.

■ Accessory an d repair pa rt s sa le s .

■ Specialized customer assistance (Spanish speaking,

hearing impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. Whirlpool designated service
technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the
United States.

To locate the Whirlpool designated service c ompany in
your area , you can also loo k in you r telephone dir ectory
Yellow Pages.

Gearcase assembly covered by your warranty

13

WHIRLPOOL

WASHER W ARRANTY

*

ONE-YEAR FULL WARRANTY

For one year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished
with the product, Whirlpool will pay for replacement parts and repair labor to correct defects in materials or workmanship. Service must
be provided by a Whirlpool designated service company.

FIVE-YEAR LIMITED WARRANTY

For five years from the date of purchase, when thi s w asher is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool will pay for replacement parts for the following components if defective in materials and
workmanship: for any top and lid rust; and, any part of the gearcase assembly.

TEN-YEAR LIMITED WARRANTY

For ten years from the date of purchase, when this w asher is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool will pay for replacement parts for the following component if defective in materials or
workmanship: the outer tub should it crack, or fail to contain water.

LIFETIME LIMITED WARRANTY

For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the
product, Whirlpool will pay for replacement parts for the whit e porcel ain basket should it chip or rust due to defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.

We will not pay for:

1.

Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct
house wiring or plumbing.

2.

Repairs when your washer is used in other than normal, single-family household use.

3.

Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, imprope r installation, or installation not in
accordance with local electrical and plumbing codes.

4.

Any labor costs during the limited warranties.

5.

Replacement parts or repair labor costs for units operated outside the United States and Canada.

6.

Pickup and delivery. This product is designed to be repaired in the home.

7.

Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

8.

In Canada, travel or transporta tion expenses for customers who reside in remote areas.

WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL
NOT BE LIABLE FOR I NCIDENTAL OR CONSEQUENTIAL
DAMAGES.

Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so this
exclusion or limitation may not apply to you. This warranty gives
you specific leg al rights and you may also have other rig hts which
vary from state to state or province to province.

Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.

Write down the follow ing informa tion a bout your washer to b etter
help you obtain assistance or service if you ever need it. You will
need to know your complete model number and serial number.
You can find this information on the model and serial number
label/plate, located on your appliance a s shown in “Parts and
Features”.

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© 1999 Whirlpool, U.S.A. * Registered Trademark/Trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada Printed in U.S.A.

Outside the United States and Canada, a different warranty
may apply. For details, please contact your authorized
Whirlpool dealer.

If you need service, first see “Troubleshooting”. Additional help
can be found by checking “Assi stance or Service”. In the U.S.A,
call our Consumer Assistance Center at 1-800-253-1301 from
anywhere in the U.S.A. In Canada, call Inglis Limited at
1-800-807-6777.

Dealer name_________________________________________
Address ____________________________________________
Phone number_______________________________________
Model number _______________________________________
Serial number _______________________________________
Purchase date _______________________________________

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