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UseECare
MicrowaveOvens
A Note to You .......................................... 2
Microwave Oven Safety ........................ 3
installation Instructions ......................... 5
Getting to Know Your
Microwave Oven ..................................... 7
How your microwaveoven works...........7
Radio interference .................................7
For the best cocking results ................7
Testing your microwave oven ..............7
Testingyour dinnerware or cookware...8
Operating tips ........................................ 8
Electrical connection ............................ 8
Microwave oven features .....................9
Control panel features ........................ 10
Using PERSONAL CHOICE ................11
Built-in kits........................................... 11
Setting the clock .................................12
Using the minute timer .......................12
Using Your Microwave Oven ................13
Cooking at high cook power ..............13
Cooking at different cook powers .._.13
Cooking with more than
one cook cycle .................................... i,_
Using AUTO COOK ............................. 15
Using AUTO DEFROST ....................... 16
Auto defrosting chart .......................... 16
Defrosting tips..................................... 16
Using ADD MINUTE ............................ 17
Using MORE or LESS .........................17
Using WARM HOLD ............................ 17
Sensor cooking .................................... 18
Using SENSOR COOK ........................ 18
Sensor cocking chart..........................18
Using SENSOR REHEAT ....................19
Sensor reheating chart .......................19
Using SENSOR POPCORN ................20
Sensor popcorn chart ......................... 20
Cooking Guide ...................................... 21
Caring for Your Microwave Oven ........22
Questions and Answers ...................... 23
Troubleshooting .................................... 24
Requesting Assistance or Service.....25
Warranty ................................................ 28
MODELS GT1195SH GT1196SH
PART NO. 3828W5A1146/8171826A
1-8oo-z53-13ol
Call our Consumer Assistance Center
with questions or comments.
www.whirlpool.com
A TOYou
The Whirlpool Brand is committed to designing quality products that consistently perform for you to make your
life easier. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care Guide.
It is full of valuable information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Also, complete and mail the Product Registration Card provided with your appliance. The card helps us
notify you about any new information on your appliance.
Whenever you call to request service for your appliance,
you need to know your complete model number and
serial number, You can find this information on the
model and serial number label/plate (see the diagram in
the "Getting to Know" section).
Please also record the purchase date of your appliance
and your dealer's name, address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference. It is important
for you to save your sales receipt showing the date of purchase. Proof of purchase will assure
you of in-warranty service.
To find detailed product information, the location of the nearest Whirlpool dealer or designated servicer, to
purchase an accessory item, or register your appliance on-line, please visit our Web site at
www.whirlpool.com
Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Address
Dealer Phone
MICROWAVEOVENSAFETY
Yoursafetyandthesafetyofothersisveryimportant.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word "DANGER" or
"WARNING." These words mean:
You will be killed or seriously injured if you don't
follow instructions,
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns,
electric shock, fire, injury to persons or exposure
to excessive microwave energy:
• Read all instructions before using the
microwave oven.
• Read and follow the specific "PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY" found in this section.
• The microwave oven must be grounded. Connect
only to properly grounded outlet. See "GROUND-
ING INSTRUCTIONS" found in the "Installation
Instructions" section.
• Install or locate the microwave oven only in
accordance with the installation instructions.
• Some products such as whole eggs and sealed
containers - for example, closed glass jars -
may explode and should not be heated in the
microwave oven.
• Use the microwave oven only for its intended use
as described in this manual. Do not use corrosive
chemicals or vapors in the microwave oven. This
type of oven is specifically designed to heat,
cook, or dry food. It is not designed for industrial
or laboratory use.
SAVE THESE INSTRUCTIONS
• As with any appliance, close supervision is
necessary when used by children.
• Do not operate the microwave oven if it has a
damaged cord or plug, if it is not working properly,
or if it has been damaged or dropped.
eThe microwave oven should be serviced only by
qualified service personnel. Call an authorized
service company for examination, repair or
adjustment.
• Do not cover or block any openings on the
microwave oven.
• Do not store the microwave oven outdoors. Do
not use the microwave oven near water - for
example, near a kitchen sink, in a wet basement,
or near a swimming pool, and the like.
• Do not immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do not let cord hang over edge of table or
counter.
• See door surface cleaning instructions in the
"Caring for Your Microwave Oven" section.
continued on next page
IMPORTANT SAFETY INSTRUCTIONS
• Do not mount over a sink.
• Do not store anything directly on top of the
microwave oven surface when the microwave
oven is in operation.
• To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend the
microwave oven if paper, plastic, or other
combustible materials are placed inside the
oven to facilitate cooking.
- Remove wire twist-ties from paper or plastic
bags before placing bag in oven.
- If materials inside the oven should ignite, keep
oven door closed, turn oven off, and disconnect
the power cord, or shut off power at the fuse or
circuit breaker panel.
- Do not use the cavity for storage purposes. Do
not leave paper products, cooking utensils, or
food in the cavity when not in use.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a)Do not attempt to operate this oven with the
door open since open-door operation can result
in harmful exposure to microwave energy. It is
important not to defeat or tamper with the safety
interlocks.
(b)Do not place any object between the oven front
face and the door or allow soil or cleaner residue
to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is
particularly important that the oven door close
properly and that there is no damage to the:
(1) door (bent),
(2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by
anyone except properly qualified service personnel.
INSTALLATIONINmUCTIONS
Before you begin operating the oven, carefully read the following instructions.
1. Empty the microwave oven and clean inside it with
a soft, damp cloth. Check for damage such as a
door that isn't lined up correctly, damage around
the door, or dents inside the oven or on the
exterior. If there is any damage, do not operate the
oven until a designated service technician has
checked it and made any needed repairs.
2. Put the oven on a cart, counter, table, or shelf that is
strong enough to hold the oven and the food and
utensils you put in it. (The control side of the unit
is the heavy side. Use care when handling the
oven.) The weight of the oven is about 40 Ibs. The
microwave oven should be at a temperature above
50°F for proper operation.
NOTE: Youcan buildyour microwave oven into a
wall or cabinet by using one of the trim kits listed in
the "Built-in kits" section•
NOTE: Do not block the exhaust vents or air intake
openings. Allow a few inches of space at the back
and side of the oven where the exhaust vents are
located. Blocking the exhaust vents could cause
damage to the oven and poor cooking results. Make
sure the microwave oven legs are in place to ensure
proper airflow. If vents are blocked, a sensitive
thermal safety device automatically turns the oven off.
The oven should work properly once it has cooled.
Power opening (on side)
supply cord (in rear)
Observe all governing codes and ordinances. A 120
Volt, 60 Hz, AC only, 15- or 20-amp fused electrical
supply is required. (Atime-delay fuse is
recommended.) It is recommended that a separate
circuit serving only this appliance be provided.
• Air intake Exhaust vent
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Fire Hazard
Do not install oven next to or over a heat source
without a UL approved trim kit.
Doing so can result in death, fire, or
electrical shock.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
GROUNDING INSTRUCTIONS
• For all cord connected appliances:
The microwave oven must be grounded• In the
event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an
escape wire for the electric current. The
microwave oven is equipped with a cord having
a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly
installed and grounded.
WARNING: Improper use of the grounding can
result in a risk of electric shock,
Consult a qualified electrician or serviceman if the
grounding instructions are not completely
understood, or if doubt exists as to whether the
microwave oven is properly grounded.
SAVE THESE INSTRUCTIONS
Do not use an extension cord. If the power supply
cord istoo short, have a qualified electrician or
serviceman install an outlet near the microwave oven.
• For a permanently connected appliance:
The microwave oven must be connected to a
grounded, metallic, permanent wiring system, or
an equipment grounding conductor should be run
with the circuit conductors and connected to the
equipment grounding terminal or lead on the
microwave oven.
GETTINGTOKNOWYOURMICROWAVEOVEN
This section discusses the concepts behind microwave cooking. It also shows you the basics
you need to know to operate your microwave oven. Please read this information before you use
your oven,
Using your microwave oven may cause interference
Microwave ovens are safe. Microwave energy is not
hot. It causes food to make its own heat, and it's this
heat that cooks the food.
Microwaves are like TV waves, radio waves, or light
waves. You cannot see them, but you can see what
they do.
A magnetron in the microwave oven produces
microwaves. The microwaves move into the oven
where they contact food as it turns on the turntable.
Your oven has a MAXWAVE TM multiple microwave
distribution system. Microwave energy is released
from two locations giving you better, more even
cooking.
Oven cavity Magnetron
Glass turntable Metal floor
The glass turntable of your microwave oven lets
microwaves pass through. Then they bounce off a
metal floor, back through the glass turntable, and are
absorbed by the food.
Microwaves pass through most glass, paper, and
plastics without heating them so food absorbs the
energy. Microwaves bounce off metal containers so
food does not absorb the energy.
to your radio, TV, or similar equipment. When there is
interference, you can reduce it or remove it by:
• Cleaning the door and sealing surfaces of the oven.
• Adjusting the receiving antenna of the radio or
television.
• Moving the receiver away from the microwave oven.
• Plugging the microwave oven into a different outlet
so that the microwave oven and receiver are on
different branch circuits.
• Always cook food for the shortest cooking time
recommended. Check to see how the food is
cooking. If needed, press ADD MINUTE while the
oven is operating or after the cooking cycle is over
(see the "Using ADD MINUTE" section).
• Stir, turn over, or rearrange the food being cooked
about halfway through the cooking time for all
recipes. This will help make sure the food is evenly
cooked.
e
If you do not have a cover for a dish, use wax
paper, or microwave-approved paper towels or
plastic wrap. Remember to turn back a corner of
the plastic wrap to vent steam during cooking.
To test the oven put about 1 cup of cold water in a
glass container in the oven. Close the door. Make sure
it latches. Cook at 100% power for 2 minutes. When
the time is up, the water should be heated.
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Test dinnerware or cookware before using.
To test a dish for safe use, put it into the oven
with a cup of water beside it. Cook at 100% cook
power for one minute. If the dish gets hot and water
stays cool, do not use it. Some dishes (melamine,
some ceramic dinnerware, etc.) absorb microwave
energy, becoming too hot to handle and slowing
cooking times. Cooking in metal containers not
designed for microwave use could damage the oven,
as could containers with hidden metal (twist-ties, foil
lining, staples, metallic glaze or trim).
• Never lean on the door or allow a child to swing on
it when the door is open.
• Use hot pads. Microwave energy does not heat
containers, but the heat from the food can make the
container hot.
• Do not use newspaper or other printed paper in the
oven.
• Do not dry flowers, fruit, herbs, wood, paper,
gourds, or clothes in the oven.
• Do not start a microwave oven when it is empty.
Product life may be shortened. If you practice
programming the oven, put a container of water in
the oven. It is normal for the oven door to look
wavy after the oven has been running for a while.
• Do not try to melt paraffin wax in the oven. Paraffin
wax will not melt in a microwave oven because it
allows microwaves to pass through it.
• Do not operate the microwave oven unless the
glass turntable is securely in place and can rotate
freely. The turntable can rotate in either direction,
Make sure the turntable is correct-side up in the
oven. Handle your turntable with care when
removing it from the oven to avoid possibly
breaking it. If your turntable cracks or breaks,
contact your dealer for a replacement.
• When you use a browning dish, the browning
dish bottom must be at least _;6in (5 ram) above the
turntable. Follow the directions supplied with the
browning dish.
• Never cook or reheat a whole egg inside the
shell. Steam buildup in whole eggs may cause
them to burst, and possibly damage the oven.
Slice hard-boiled eggs before heating. In rare
cases, poached eggs have been known to explode.
Cover poached eggs and allow a standing time of
one minute before cutting into them.
• For best results, stir any liquid several times
during heating or reheating. Liquids heated in
certain containers (especially containers shaped like
cylinders) may become overheated. The liquid may
splash out with a loud noise during or after heating
or when adding ingredients (coffee granules, tea
bags, etc.). This can harm the oven.
• Microwaves may not reach the center of a roast.
The heat spreads to the center from the outer,
cooked areas just as in regular oven cooking. This is
one of the reasons for letting some foods (for
example, roasts or baked potatoes) stand for a while
after cooking, or for stirring some foods during the
cooking time.
• Do not deep fry in the oven. Microwavable
utensils are not suitable and it is difficult to maintain
appropriate deep-frying temperatures.
• Do not overoook potatoes. At the end of the
recommended cooking time, potatoes should be
slightly firm because they will continue cooking
during standing time. After microwaving, let
potatoes stand for 5 minutes. They will finish
cooking while standing.
If your electric power line or outlet voltage is less
than 110 volts, cooking times may be longer. Have a
qualified electrician check your electrical system.
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Your microwave oven is designed to make your
cooking experience enjoyable and productive. To
help get you up and running quickly, the following
is a list of the oven's basic features:
1. One-Touch Door Open Button. Push this
button to open the door.
2. Door Safety Lock System. The oven will not
work unless the door is securely closed.
3. Window with Metal Shield. The shield prevents
microwaves from escaping. It is designed as a
screen to allow you to view food as it cooks.
4. Glass Turntable. This turntable turns food
as it cooks for more even cooking. It must be
in the oven during operation. The turntable is
sunken into the cavity floor to give you more
cooking space and better cooking results.
®
5. Removable Turntable Support (under turntable).
6. Control Panel. Touch pads on this panel to
perform all functions.
7. Light (not shown). The light automatically turns
on when the door is opened or when the oven is
running.
8. Cooking Guide Label.
9. Model and Serial Number Plate.