Whirlpool GS2SHKXNQ02 Owner’s Manual

REFRIGERATORUSE&CAREGUIDE

MANUALDEUSOYCUIDADODELREFRIGERADOR

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Tableof Contents/In(lice/ Tabledes matibres

ASSISTANCE OR SERVICE ............................ 1

REFRIGERATOR SAFETY ............................... 2

INSTALLATION INSTRUCTIONS ................... 3

REFRIGERATOR CARE ................................... 6

TROUBLESHOOTING ...................................... 7

WARRANTY ...................................................... 8

If you need assistance or service, first see the "Troubleshooting"
section. Additional help is available by calling our Customer
Interaction Center at 1-800-253-1301 from anywhere in the
U.S.A., or write:

Whirlpool Corporation

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada, for installation and service call, 1-800-807-6777.
For assistance call 1-800-461-5681 Monday to Friday 8:00 a.m. -

6:00 p.m. (EST), Saturday 8:30 - 4:30 p.m. (EST), or write:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Information may also be obtained by visiting our website at

www.whirlpool.com.

In Canada, visit www.whirlpool.com/canada.
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future

reference. You must provide proof of purchase or installation
date for in-warranty service.

AYUDA O SERVICIO TleCNICO ...................... 9

SEGURIDAD DEL REFRIGERADOR .............. 9

INSTRUCCIONES DE INSTALACION .......... 10

CUIDADO DE SU REFRIGERADOR ............. 14

SOLUCION DE PROBLEMAS ....................... 15

GARANTiA ...................................................... 16

Assistance or Service

Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located

on the inside wall of the refrigerator compartment.

Dealer name
Serial number

Address
Phone number

Model number
Purchase date

Toorder stainless steel cleaner, call 1-800-442-9991 and ask for
the part number listed below or contact your authorized Whirlpool
dealer. In Canada, call 1-800-461-5681.

Stainless Steel Cleaner & Polish: Order Part #4396095

ASSISTANCE OU SERVICE .......................... 17

S¢CURITF =DU RCFRIGCRATEUR ................ 17

INSTRUCTIONS D'INSTALLATION .............. 18

ENTRETIEN DU RleFRIGleRATEUR ............. 22

DlePANNAGE .................................................. 23

GARANTIE ...................................................... 24

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REFRIGERATORSAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously injured if you don't immediately

follow instructions.

You can be killed or seriously injured if you don't follow
instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

• Plug into a grounded 3 prong outlet.

• Do not remove ground prong.

• Do not use an adapter.

• Do not use an extension cord.

• Disconnect power before servicing.

• Replace all panels before operating.

• Remove doors from your old refrigerator.

SAVE THESE INSTRUCTIONS

• Use nonflammable cleaner.

• Keep flammable materials and vapors, such as gasoline,
away from refrigerator.

• Use two or more people to move and install refrigerator.

• Disconnect power before installing ice maker (on ice maker

kit ready models only).

• Use a sturdy glass when dispensing ice or water (on some

models).

ProperDisposal ofYourOldRefrigerator

Suffocation Hazard

Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous

- even if they will sit for "just a few days." If you are getting rid of
your old refrigerator, please follow these instructions to help

prevent accidents.

Before you throw away your old refrigerator or freezer:

• Take off the doors.

• Leave the shelves in place so that children may not easily
climb inside.

INSTALLATIONINSTRUCTIONS

NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).

Excessive Weight Hazard

Use two or more people to move and install
refrigerator.

Failure to do so can result in back or other injury.

Remove packaging materials. Do not use sharp instruments,
rubbing alcohol, flammable fluids, or abrasive cleaners to remove

tape or glue. These products can damage the surface of your

refrigerator. For more information, see the "Refrigerator Safety"
section.

When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator

for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.

Do not wiggle or "walk" the refrigerator when trying to move
it, as floor damage could occur.

important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when

they are cold. Shelves and covers may break if exposed to

sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter

into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when
removing them to avoid impact from dropping.

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2" (5.08 cm)

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.
Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,
fire, or electrical shock.

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Explosion Hazard

Keep flammable materials and vapors, such as
gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for 1/2"

(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on

each side (depending on your model) to allow for the door to
swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.

Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only 15 or 20 amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet

that cannot be turned off by a switch. Do not use an
extension cord.

NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then

disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control

depending on the model) to the desired setting.

Readalldirectionscarefullybeforeyoubegin.
IMPORTANT:

• Ifyouturntherefrigeratoronbeforethewaterlineis
connected,turntheicemakerOFE

• Allinstallationsmustmeetlocalplumbingcoderequirements.

• Usecoppertubingandcheckforleaks.Installcoppertubing
onlyinareaswherethehouseholdtemperatureswillremain

abovefreezing.

TOOLSNEEDED:Flat-bladescrewdriver,7_6"and1/2"open-end

wrenchesortwoadjustablewrenches,1/4"nutdriveranddrillbit,
handdrillorelectricdrill(properlygrounded).

NOTE:Yourrefrigeratordealerhasakitavailablewitha1/4"
(6.35mm)saddle-typeshutoffvalve,aunion,andcoppertubing.
Beforepurchasing,makesureasaddle-typevalvecomplieswith

yourlocalplumbingcodes.Donotuseapiercing-typeor3/16"

(4.76mm)saddlevalvewhichreduceswaterflowandclogsmore
easily.

WaterPressure

Acoldwatersupplywithwaterpressureofbetween30and

120psi(207-827kPa)isrequiredtooperatethewaterdispenser
andicemaker.Ifyouhavequestionsaboutyourwaterpressure,
callalicensed,qualifiedplumber.

ReverseOsmosisWaterSupply
Ifareverseosmosiswaterfiltrationsystemisconnectedtoyour

coldwatersupply,thewaterpressuretothereverseosmosis
systemneedstobeaminimumof40to60psi(276-414kPa).

Ifthewaterpressuretothereverseosmosissystemislessthan
40to60psi(276-414kPa):

• Checktoseewhetherthesedimentfilterinthereverse
osmosissystemisblocked.Replacethefilterifnecessary.

• Allowthestoragetankonthereverseosmosissystemtorefill
afterheavyusage.

Ifyouhavequestionsaboutyourwaterpressure,callalicensed,
qualifiedplumber.

Readalldirectionsbeforeyoubegin.
IMPORTANT:Ifyouturntherefrigeratoronbeforethewaterlineis

connected,turntheicemakerOFE

ConnecttoWaterLine

1. Unplugrefrigeratorordisconnectpower.

2. TurnOFFmainwatersupply.TurnONnearestfaucetlong
enoughtoclearlineofwater.

3. Locatea1/2"to11/4''(1.25cmto3.18cm)verticalcoldwater
pipeneartherefrigerator.

IMPORTANT:

• Makesureitisacoldwaterpipe.

• Horizontalpipewillwork,butdrillonthetopsideofthe

pipe,notthebottom.Thiswillhelpkeepwaterawayfrom
thedrillandnormalsedimentfromcollectinginthevalve.

Determinethelengthofcoppertubingyouneed.Measure
fromtheconnectiononthelowerleftrearofrefrigeratortothe

waterpipe.Add7ft(2.1m)toallowforcleaning.Use1/4"
(6.35mm)O.D.(outsidediameter)coppertubing.Besureboth
endsofcoppertubingarecutsquare.

Usingagroundeddrill,drilla1/4"holeinthecoldwaterpipe
youhaveselected.

A. Cold water pipe E.Compression sleeve
B.Pipe clamp F.Shutoff valve

C.Copper tubing G.Packing nut
D. Compression nut

6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the 1/4"drilled hole in

the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do

not overtighten or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut

onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.

Connect to Refrigerator

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not

overtighten.

3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help prevent
damage to the tubing when the refrigerator is pushed back

against the wall.

4.

Turn shutoff valve ON.

5.

Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.

A

C
D

A. Tube clamp

B. Copper tubing

C. Compression nut
D. Valve inlet

6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the 1/4"(6.35 mm) water line at either tube connection. Obtain

a water strainer from your nearest appliance dealer.

7. Plug in refrigerator or reconnect power.

NOTE: Allow 24 hours to produce the first batch of ice. Discard

the first three batches of ice produced. Allow 3 days to completely
fill ice container.

For your convenience, your refrigerator controls are preset at the

factory. When you first install your refrigerator, make sure that the

controls are still preset. The Refrigerator Control and the Freezer
Control should both be set to the "mid-settings."

Style I

COLD

FREEZER

n

COLDER COLD

REFRIGERATOR

I

. 3 4

1 6 COLDER

Style 1
Turn the control to the right (clockwise) to make the compartment

colder or to the left (counterclockwise) to make it less cold.

Style 2

1. Push control button on the side of the control box and
release it.

2. The control will pop out. Turn the control to the desired
setting.

3. Push the control in to lock it into place.

NOTE: Adjusting the Refrigerator and Freezer Controls to a higher
(colder) than recommended setting will not cool the

compartments any faster.

Adjusting Controls

Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The settings indicated in the previous section should
be correct for normal household refrigerator usage. The controls

are set correctly when milk or juice is as cold as you like and when
ice cream is firm.

If you need to adjust temperatures in the refrigerator or freezer,
use the settings listed in the chart below as a guide. Wait at least

24 hours between adjustments.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm REFRIGERATOR

Control one setting
higher

FREEZER too warm/too little ice FREEZER Control

one setting higher

REFRIGERATOR too cold REFRIGERATOR

Control one setting
lower

Style 2

IMPORTANT:

• Your product will not cool when the REFRIGERATOR Control
is set to OFR

• The Refrigerator Control adjusts the refrigerator compartment
temperature. The Freezer Control adjusts the freezer
compartment temperature. Settings to the left of the mid-

setting make the temperature less cold. Settings to the right of
the mid-setting make the temperature colder.

• Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your

food may spoil.

FREEZER too cold FREEZER Control

one setting lower

The control can be adjusted to properly chill meats or vegetables.
The air inside the pan is cooled to prevent "spot" freezing and can

be set to keep meats at the National Livestock and Meat Board
recommended storage temperatures of 28° to 32°F (-2° to 0°C).
The convertible vegetable/meat drawer control comes preset at

the lowest meat setting.
To store meat:

Set the control to one of the three MEAT settings to store meat at
its optimal storage temperature.

To store vegetables:
Set the control to VEG to store vegetables at their optimal storage

temperatures.
NOTE: If food starts to freeze, move the control to the left (less

cold). Remember to wait 24 hours between adjustments.

__:_ _'___/_'_ L,_._.f__.__

Youcancontroltheamountofhumidityinthemoisture-sealed
crisper.AdjustthecontroltoanysettingbetweenLOWandHIGH.

LOW(open)forbeststorageoffruitsandvegetableswithskins.
HIGH(closed)forbeststorageoffresh,leafyvegetables.

Coolairfromthefreezerisdirectedtotherefrigeratordoorbin
directlybeneaththevents.

NOTE:Thedairycompartmentandcanrackarenotassociated
withtheChilledDoorBinfeature.

Chilled Door Bin Control

The chilled door bin control is located on the left-hand side of the

refrigerator compartment.

A, Door Chill control

Turn the control clockwise (right) to reduce the flow of cold air
to the bin and make it less cold.

Turn the control counterclockwise (left) to increase the flow of
cold air to the bin and make it colder.

REFRIGERATORCARE

Explosion Hazard

Use nonflammable cleaner.
Failure to de so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must

thoroughly clean both sections to eliminate odors. To prevent
odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh

cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a

mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is

particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.

If you need to clean the condenser:

• Removethe base grille.

• Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area
of the condenser.

• Replace the base grille when finished.
Plug in refrigerator or reconnect power.

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the
bulb with one of the same size, shape and wattage. The dispenser
light requires a heavy duty 10-watt bulb. All other lights require a

40-watt bulb. Replacement bulbs are available from your dealer.

1. Unplug refrigerator or disconnect power.

2. Remove light shield when applicable.
NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Rinse and dry the shield well.

3. Remove light bulb and replace with one of the same size,
shape and wattage.

4. Replace light shield when applicable.

5. Plug in refrigerator or reconnect power.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

The refrigerator will not operate

• Power cord unplugged? Plug into a grounded 3 prong outlet.

• Is outlet working? Plug in a lamp to see if the outlet is
working.

• Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.

• Are controls on? Make sure the refrigerator controls are on.
See "Using the Controls."

• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are

opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.

• Buzzing - heard when the water valve opens to fill the ice
maker.

• Pulsating - fans/compressor adjusting to optimize
performance.

• Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.

• Sizzling/Gurgling - water dripping on the heater during
defrost cycle.

• Popping - contraction/expansion of inside walls, especially
during initial cool-down.

• Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan.

• Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.

The doors will not close completely

Temperature is too warm

• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.

• Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully

closed.

• Large load of food added? Allow several hours for
refrigerator to return to normal temperature.

• Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See "Using the Controls."

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

• Humid room? Contributes to moisture build-up.

• Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully

closed.

The ice maker is not producing ice or not enough ice

• Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.

• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.

• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.

• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.

• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.

• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.

• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

See "Water Supply Requirements."

• Door blocked open? Move food packages away from door.

• Bin or shelf in the way? Push bin or shelf back in the correct
position.

The doors are difficult to open

• Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.

The ice cubes are hollow or small

Off-taste, odor or gray color in the ice

NOTE: This is an indication of low water pressure.

• Water shutoff valve not fully open? Turn the water shutoff
valve fully open.

• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.

• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See "Water Supply Requirements."

• Questions remain regarding water pressure? Call a
licensed, qualified plumber.

• New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.

• Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.

• Odor transfer from food? Use airtight, moisture proof
packaging to store food.

• Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.

WHIRLPOOLCORPORATIONMAJORAPPLIANCEWARRANTY

ONE YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or

furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for FSP replacement parts
and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.

ITEMS WHIRLPOOL WILL NOT PAY FOR

1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair
house fuses or to correct house wiring or plumbing.

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty
coverage.

3. Repairs when your major appliance is used for other than normal, single-family household use.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in

accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.

5. Any food loss due to refrigerator or freezer product failures.

6. Replacement parts or repair labor costs for units operated outside the United States or Canada.

7. Pickup and delivery. This major appliance is designed to be repaired in the home.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

g. Expenses for travel and transportation for product service in remote locations.

10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED

HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR

INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES

YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if
another warranty applies.

If you need service, first see the "Troubleshooting" section of the Use & Care Guide. After checking "Troubleshooting," additional help

can be found by checking the "Assistance or Service" section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada,
call 1-800-807-6777. 8/05