GJC3634G
ELECTRIC CERAMIC COOKTOP
A Note to You..............2
Important Safety
Instructions.............… 3
Parts and Features .....5
Using Your
Cooktop.......................6
Caring for
Your Cooktop............10
Requesting
Assistance
or Service ..................13
Warranty....................16
In the U.S.A. for assistance or service,
call the Consumer Assistance Center.
1-800-253-1301
In Canada for assistance
or service, see page 14.
Use And Care
GUIDE
MODELS RCC3024G GJC3034G GJC3634G
3191770
Troubleshooting…….12
YRCC3024G
YGJC3034G
Thank you for buying a WHIRLPOOL* appliance.
The Whirlpool Brand is committed to designing quality products that consistently perform for
you to make your life easier. To ensure that you enjoy years of trouble-free operation, we
developed this Use and Care Guide. It is full of valuable information about how to operate
and maintain your appliance properly and safely. Please read it carefully.
Also, please complete and mail in the Product Registration Card provided with your
appliance. The card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label/plate (see diagram
in the “Parts and Features” section).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
It is important for you to save your sales receipt showing the date of purchase.
Proof of purchase will assure you of in-warranty service.
A Note to You
Model Number _________________________
Serial Number _________________________
Purchase Date _________________________
Dealer Name __________________________
Dealer Address ________________________
Dealer Phone __________________________
In the U.S.A., call our Consumer
Assistance Center toll free.
1-800-253-1301
In Canada visit our Web site at www.whirlpool.com/canada
In Canada, for assistance or service, see the ”If You Need
Assistance or Service” section.
To find detailed product information, the location of the nearest Whirlpool dealer or authorized
servicer, to purchase an accessory item, or register your appliance on-line, please visit our
Web site at www.whirlpool.com
2
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
WARNING – To reduce the risk of
fire, electrical shock, injury to persons, or
damage when using the cook-top, follow
basic precautions, including the following:
• CAUTION – Do not store items of
interest to children in cabinets above
a cook-top – Children climbing on
the cook-top to reach items could be
seriously injured.
• Proper Installation – Be sure your cooktop is properly installed and grounded
by a qualified technician.
• Never Use Your Cook-Top for Warming
or Heating the Room.
• Do Not Leave Children Alone – Children
should not be left alone or unattended
in area where cook-top is in use. They
should never be allowed to sit or stand
on any part of the cook-top.
• Wear Proper Apparel – Loose-fitting
or hanging garments should never
be worn while using the cook-top.
You will be killed or seriously injured
if you don’t follow instructions.
You can be killed or seriously injured
if you don’t follow instructions.
wDANGER
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the
word “DANGER” or “WARNING.” These words mean:
• User Servicing – Do not repair or
replace any part of the cook-top
unless specifically recommended in
the manual. All other servicing should
be referred to a qualified technician.
• Storage on Cook-Top – Flammable
materials should not be stored near
surface units.
• Do Not Use Water on Grease Fires –
Smother fire or flame or use dry
chemical or foam-type extinguisher.
• Use Only Dry Potholders – Moist or
damp potholders on hot surfaces may
result in burns from steam. Do not let
potholder touch hot heating elements.
Do not use a towel or other bulky cloth.
continued on next page
– SAVE THESE INSTRUCTIONS –
3
IMPORTANT SAFETY INSTRUCTIONS
• DO NOT TOUCH SURFACE UNITS
OR AREAS NEAR UNITS – Surface
units may be hot even though they are
dark in color. Areas near surface units
may become hot enough to cause
burns. During and after use, do not
touch, or let clothing or other flammable
materials contact surface units or areas
near units until they have had sufficient
time to cool. Among those areas are
the cook-top and surfaces facing the
cook-top.
• Use Proper Pan Size – This cook-top is
equipped with one or more surface units
of different size. Select utensils having
flat bottoms large enough to cover the
surface unit heating element. The use
of undersized utensils will expose a
portion of the heating element to direct
contact and may result in ignition of
clothing. Proper relationship of utensil
to burner will also improve efficiency.
• Never Leave Surface Units Unattended
at High Heat Settings – Boilover causes
smoking and greasy spillovers that
may ignite.
• Glazed Cooking Utensils – Only certain
types of glass, glass/ceramic, ceramic,
earthenware, or other glazed utensils
are suitable for cook-top service without
breaking due to the sudden change in
temperature.
– SAVE THESE INSTRUCTIONS –
IMPORTANT SAFETY INSTRUCTIONS
• Utensil Handles Should Be Turned
Inward and Not Extend Over Adjacent
Surface Units – To reduce the risk of
burns, ignition of flammable materials,
and spillage due to unintentional
contact with the utensil, the handle of
a utensil should be positioned so that it
is turned inward, and does not extend
over adjacent surface units.
• Do Not Cook on Broken Cook-Top –
If cook-top should break, cleaning
solutions and spillovers may penetrate
the broken cook-top and create a risk
of electric shock. Contact a qualified
technician immediately.
• Clean Cook-Top With Caution – If a
wet sponge or cloth is used to wipe
spills on a hot cooking area, be careful
to avoid steam burn. Some cleaners
can produce noxious fumes if applied
to a hot surface.
For units with ventilating hood –
• Clean Ventilating Hoods Frequently –
Grease should not be allowed to
accumulate on hood or filter.
• When flaming foods under the hood,
turn the fan off. The fan, if operating,
may spread the flame.
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Control panel
Parts and Features
Dual-size
surface
cooking area
(Models
GJC3034G,
YGJC3034G,
and GJC3634G)
Model and serial number plate
(on bottom of outer box)
Dual element
control panel
(Models GJC3034G,
YGJC3034G,
and GJC3634G)
CLEANTOP
*
ceramic glass
cooktop
Standard
control panel
(Model RCC3024G,
and YRCC3024G)
Surface
cooking area
marker
Hot surface
indicator light
Right rear
control knob
Left front
control knob
Right front
control knob
Left rear
control knob
Surface
cooking area
marker
Hot surface
indicator light
Right rear
control knob
Left front
control knob
Right front
control knob
Left rear
control knob
5
Using Your Cooktop
Using the surface cooking areas
Push in control knobs before turning
them to a setting. You can set them
anywhere between HI and OFF.
Surface cooking area
markers
The solid dot in the surface cooking area
marker shows which surface cooking area
is turned on by that knob.
Hot surface indicator light
The Hot Surface Indicator Light on the
cooktop surface will glow when any of the
surface cooking areas are turned on. The
Indicator Light will continue to glow as
long as a surface cooking area is too hot
to touch, even after all control knobs are
turned off.
HOT
SURFACE
wWARNING
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
6
Until you get used to the settings, use the following as a guide. For best results, start
cooking at the high setting; then turn the control knob down to continue cooking.
SETTING
HI
MED-HI or 6-8
MED or 5
MED-LO or 2-4
LO
RECOMMENDED USE
• To start food cooking.
• To bring liquid to a boil.
• To hold a rapid boil.
• To quickly brown or sear meat.
• To maintain a slow boil.
• To fry poultry or meat.
• To make pudding, sauce, or gravy.
• To stew or steam food.
• To simmer food.
• To keep food warm. Set the heat higher or lower within the
LO (or 1) band to keep food at the temperature you want.
• To maintain liquid just below simmer.
• To melt chocolate or butter.
USING YOUR COOKTOP
Use inner ring
alone for smaller pans
Use outer ring
for larger pans
Using the dual-size surface
cooking areas
(Models GJC3034G, YGJC3034G, and
GJC3634G)
You can use the left front surface cooking
area as either a small diameter, lower
wattage element (center inner ring) or
large diameter, full wattage element
(entire element to outer ring edge).
To use only the inner area of the element
(for smaller pans):
• Push in and turn the control knob to the
left (counterclockwise) to the desired
setting in the area marked “SINGLE.”
To use the entire element (for larger pans):
• Push in and turn the control knob to the
right (clockwise) to the desired setting in
the area marked “DUAL.”
NOTE: You can turn the control knob in
either direction to reach “OFF.”
L
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OFF
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OFF
OFF
OFF
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7
Using the ceramic glass
cooktop
USING YOUR COOKTOP
Home canning information
• Use the entire surface (“DUAL” setting)
of the left front surface cooking area for
best results. (Models GJC3034G,
YGJC3034G, and GJC3634G)
• Use flat-bottomed canners on all types
of cooktops, especially ceramic glass.
Canners with rippled or ridged bottoms do
not allow good contact with the surface.
• Center the canner over the largest
surface cooking area. Do not extend more
than one inch outside the surface cooking
area. Large diameter canners/pans, if not
centered correctly, trap heat and can
cause damage to the cooktop.
Do not place your canner on two surface
cooking areas at the same time.
• The type of material the canner is made
of determines the length of heating time.
Refer to the “Characteristics of cookware
materials” chart later in this section for
more information.
• When canning for long periods of time,
allow elements and the surrounding
surfaces to cool down.
• Alternate use of the surface cooking
areas between batches or prepare small
batches at a time.
• Start with hot water, cover with a lid,
and bring to a boil; then reduce heat to
maintain a boil or required pressure levels
in a pressure canner.
• For up-to-date information on canning,
contact your local U.S. Government
Agricultural Department Extension Office
or companies who manufacture home
canning products.
Center over
surface unit
Pan
Surface
unit
•
Cooking on the ceramic glass cooktop is
similar to cooking on coil elements. There are,
however, a few differences:
The surface cooking area will glow red
•
when the element is turned on. You will see
the element cycling on and off – even on the
HI setting – to help the area stay at the temperature setting you chose.
Do not cook foods directly on the cooktop.
•
Do not cook popcorn that comes in
•
prepackaged aluminum containers on the
cooktop. The container could leave
aluminum marks on the cooktop that
cannot be removed completely.
Make sure the bottoms of pots and pans
•
are clean and dry before using them. Food
and water particles left on the bottoms can
leave deposits on the cooktop when it is
heated.
Lift pots and pans onto and off of the
•
cooktop. Sliding pots and pans on the cooktop could leave marks that are difficult to remove or could leave permanent marks.
Dropping a heavy or hard object on the
•
cooktop could crack it. Be careful when
using heavy skillets and large pots. Do not
store jars or cans above the cooktop.
Do not use the cooktop as a cutting board.
•
Do not allow anything that could melt, such
•
as plastic, to come in contact with the cooktop while it is hot.
Sugary spills and soils can cause pitting.
•
See “Cleaning the ceramic glass cooktop” in
the “Caring for Your Range” section for more
information.
8
Wiping off the cooktop before and after
•
each use will help keep the surface free from
stains and give you the most even heating.
See “Cleaning the ceramic glass cooktop” in
the “Caring for Your Range” section for care
and cleaning suggestions.
USING YOUR COOKTOP
Cookware tips
• Select a pan that is about the same size
as the surface cooking area. Cookware
should not extend more than 1 inch
(2.5 cm) outside the area.
• Cookware with non-stick finish has
heating characteristics of the base material.
• Check for rough spots on the bottom of
metal or glass cookware which will scratch
the ceramic glass surface.
• Use flat bottom cookware for best heat
• For best results and greater energy
efficiency, use only flat-bottomed
cookware that makes good contact with
the surface cooking area. Cookware with
rounded, warped, ribbed (such as some
porcelain enamelware), or dented bottoms
could cause uneven heating and poor
cooking results.
• Cookware designed with slightly indented
bottoms or small expansion channels can
be used.
conduction from the surface cooking area
to the cookware. Determine flatness with
the ruler test. Place the edge of a ruler
across the bottom of the cookware. Hold it
up to the light. No light should be visible
under the ruler. Rotate the ruler in all
directions and look for any light.
• Do not leave empty cookware, or
cookware that has boiled dry, on a hot
surface cooking area. The cookware
could overheat, causing damage to the
cookware or the surface cooking area.
The pan ma terial affects how fast heat transfers from the surface cooking area through the pan
materia l and how evenly heat spreads over the pan bottom. Choose pans that provide the
best cooking results.
Aluminum
• Heats quickly and evenly.
• Use for all types of cooking.
• Medium or heavy thickness is best for most cooking.
• Used as a core or base in cookware to provide even heating.
Cast iron
• Heats slowly and evenly.
• Good for browning and frying.
• Maintains heat for slow cooking.
• Can be coated with porcelain enamel.
Ceramic or
ceramic glass
• Heats s lo wly a nd une venly.
• Use on low to medium settings.
• Follow manufacturer’s instructions.
Copper
• Heats very quickly and evenly.
• Used as a core or base in cookware to provide even heating.
Earthenware
• Can be used for cooktop cooking if recommended by the
manufacturer.
• Use on low settings.
Porcelain enamel-on-steel
or enamel-on-cast iron
• See cast iron and stainless steel.
Stainless steel
• Heats q uic kly b ut une ve nly.
• A core or base of aluminum or copper on the cookware
provides even heating.
• Can be coated with porcelain enamel.
Characteristics of cookware materials
9
Caring for Your Cooktop
Cleaning the cooktop and control panel
wWARNING
Explosion Hazard
Do not store flammable materials such as gasoline near this
appliance.
Doing so can result in death, explosion, or fire.
This cooktop is designed for easy care.
However, ceramic glass cooktops need
to be maintained differently than standard
electric coil elements. Foods spilled directly
on the cooktop will not burn off as on coil
elements. Because of this, the surface should
be dust-free and soil-free before heating.
The Cooktop Polishing Creme included
with your cooktop, paper towels or a sponge
is all you need to clean your cooktop. For proper
cleaning methods, please review the “How to
keep your cooktop looking like new” chart.
Follow this chart after each use to ensure top
performance and to preserve that uniquely
elegant look.
NOTE: Let cooktop cool before cleaning.
Cleaning the control knobs
1. Make sure all control knobs are turned to
OFF.
2. Pull the control knobs straight off. Do not
remove seals under knobs. They keep
moisture and soil out of cooktop.
3. Wash control knobs with sponge and
warm, soapy water. Rinse well and dry
with a soft cloth. Do not soak.
4. Replace control knobs by pushing them
firmly into place. Make sure all knobs
point to OFF.
NOTE: When cleaning, never use steel
wool, abrasives, or commercial oven
cleaners, which may damage the finish.
10
CARING FOR YOUR COOKTOP
How to keep your cooktop looking like new
WHAT TO USE
• Paper towel
• Clean, damp sponge
• Cooktop Polishing
Creme
†
• Nonabrasive cleanser
• Cooktop Polishing
Creme
†
• Razor scraper in a
holder
• Paper towel
• Clean, damp sponge
• Cooktop Polishing
Creme
†
HOW TO CLEAN
DO NOT use steel wool, plastic cleaning
pads, abrasive powdered cleansers,
chlorine bleach, rust remover, ammonia,
or glass cleaners with ammonia. They
may damage the cooktop surface.
Wipe as soon as Hot Surface Indicator
Light goes off. Rinse thoroughly and dry.
Rub into soil using damp paper towel.
Rinse and dry.
Rub creme into soil using paper towel.
Reapply creme to remaining spots. Hold
razor scraper as flat to surface as
possible, scrape spots. Polish entire
cooktop with creme and paper towel.
Rinse and dry. Store razor blades out
of reach of children.
Wipe while ceramic glass surface is
warm. Rinse thoroughly and dry.
Before heating cooktop again, rub into
area using damp paper towel. Rinse
and dry.
To prevent scratches and abrasions,
use the Cooktop Polishing Creme
regularly. Scratches and abrasions
do not affect cooking performance.
After many cleanings, they will become
less visible.
PART
Ceramic glass
cooktop
Light to
moderate soil
Heavy soil, dark
streaks, specks,
and discoloration
Burned-on soils
Sugary spills
(jellies, candy
syrups)
Metal marks from
copper, aluminum
pans
Tiny scratches or
abrasions
NOTE: Always wipe your cooktop with clean water and dry it well after using the cleanser
to prevent streaking or staining.
• Cooktop Polishing
Creme
†
Your cooktop is designed for easy care. Foods spilled directly on the cooktop will not burn
off as on open-coil elements. Because of this, you should keep the surface dust free and
soil free before heating. Use the Cooktop Polishing Creme, included with your range, to
clean and maintain the cooktop.
†
To order additional Cooktop Polishing Creme (Part No. 3184477), call 1-800-253-1301
(in U.S.A.) or 1-800-461-5681 (in Canada). You will hear a recording. Follow the steps to
place an order.
11
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