THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please
visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Table of Contents / Table des Matières / Índice
REFRIGERATOR SAFETY .......................... 2
INSTALLATION INSTRUCTIONS ...............3
Unpack the Refrigerator ...........................3
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
WARNING:
■ Plug into a grounded (earthed) outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
Do not store or use petrol, flammable liquids or gas in the
■
vicinity of this or other electrical appliances. The fumes can
cause fires or explosions.
■ Do not store explosive substances such as aerosol cans
with a flammable propellant in this refrigerator.
■ Do not use or place electrical devices inside the refrigerator
compartments if they are not of the type expressly
authorized by the manufacture.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ A qualified service technician must install the water line and
ice maker. See installation instruction supplied with
ice maker kit IC13B for complete details.
Connect to a potable water supply only.
■
■ Use a sturdy glass when dispensing ice (on some models).
■ This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
■ Children should be supervised to ensure that they do not
play with the appliance.
■ To avoid the risk of children becoming trapped and
suffocating, do not allow them to play or hide inside the
refrigerator.
■ If the power supply cord is damaged, it must be replaced by
the manufacturer or its service agent or a similarly qualified
person.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or
other reproductive harm.
2
Proper Disposal of Your Old Refrigerator
WARNING
INSTALLATION INSTRUCTIONS
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
–even if they will sit for “just a few days.” If you are getting rid
of your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your ngers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the oor with
cardboard or hardboard to avoid oor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as oor
damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
3
Location Requirements
Electrical Requirements
WARNING
Explosion Hazard
Keep ammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or re.
IMPORTANT: This appliance is designed for indoor, household
use only.
This appliances is intended to used in household and similar
applications such as:
■ Staff kitchen areas in shops, ofce and other working
environments,
■ Farm houses and by clients in hotels, motels and other
residential type environments,
■ Bed and breakfast type environments,
■ Catering and similar non-retail applications.
To ensure proper ventilation for your refrigerator, allow for 1/2"
(1.25 cm) of space on each side and at the top. Allow for 1"
(2.54 cm) of space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a xed wall,
leave 33/4" (9.5 cm) minimum space between the refrigerator and
wall to allow the door to swing open.
NOTE: It is recommended that you do not install the refrigerator
near an oven, radiator, or other heat source. Do not install the
refrigerator in a location where the temperature will fall below
55°F (13°C).
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection.
If the supply cord is damaged, it must be replaced by the
manufacturer or its service agent or a similarly qualied person.
Do not use a cord that shows cracks or abrasion damage along
its length or at either the plug or connector end.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15 or 20 A fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch. Do
not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn Cooling OFF, and then disconnect the
refrigerator from the electrical source. When you have nished,
reconnect the refrigerator to the electrical source and turn Cooling
ON. See “Using the Controls.”
1/2" (1.25 cm)
3³⁄₄" (9.5 cm)
4
Water Supply Requirements
F
G
A
B
C
D
E
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
■ Flat-blade screwdriver■ 1/4" Nut driver
■ 7/16" and 1/2" Open-end or
two adjustable wrenches
IMPORTANT:
■ Connect to potable water supply only.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
■ All installations must meet local plumbing code requirements.
■ Do not use a piercing-type or 3/16" (4.76 mm) saddle valve
which reduces water ow and clogs more easily.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
■ For models with water lters, the disposable water lter
should be replaced at least every 6 months.
■ 1/4" Drill bit
■ Cordless drill
Connect the Water Supply
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line
is connected, turn the ice maker OFF.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Find a 1/2" to 1¹⁄4" (12.7 mm to 31.8 mm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but the following procedure
must be followed: Drill on the top side of the pipe, not the
bottom. This will help keep water away from the drill. This
also keeps normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure
from the connection on the lower right rear of the refrigerator
to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use
1/4" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure
both ends of copper tubing are cut square.
5. Using a cordless drill, drill a 1/4" hole in the cold water pipe
you have selected.
Water Pressure
A cold water supply with water pressure of between 35 and
120 psi (241 and 827 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualied plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of
a reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 35 and 120 psi (241 and
827 kPa).
If a reverse osmosis water ltration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy usage.
■ If your refrigerator has a water lter, it may further reduce
the water pressure when used in conjunction with a reverse
osmosis system. Remove the water lter. See “Water Filtration
System.”
If you have questions about your water pressure, call a licensed,
qualied plumber
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
E. Compression sleeve
F. Shutoff valve
G. Packing nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the 1/4" drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws slowly
and evenly so the washer makes a watertight seal. Do not
overtighten.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten or
you may crush the copper tubing.
8. Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe.
5
Connect to Refrigerator
B
A
C
D
1. Remove plastic cap from water valve inlet port. Attach the
copper tube to the valve inlet using a compression nut
and sleeve as shown. Tighten the compression nut. Do not
overtighten. Conrm copper tubing is secure by pulling on
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
Refrigerator Doors and Drawer
All graphics referenced in the following instructions are included
later in this section after “Final Steps.”
Remove and Replace Handles
To Remove Handles:
1. Grasp the lower part of the handle rmly, slide the handle up
and pull the handle straight out from the door. See Handle
graphic.
To Replace Handles:
1. Position the handle so that the large holes in the mounting
clips are down and align the holes with the door studs.
2. Rotate the handle so that the mounting clips are at against
the door and slide the handle down to engage. See Handle
graphic.
Remove Doors and Hinges
IMPORTANT:
WARNING
A. Copper tubing
B. “P” clamp
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
C. Compression nut
D. Compression sleeve
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Complete the Installation
■ Remove food and any adjustable door or utility bins from
doors.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the rst batch of ice.
Discard the rst three batches of ice produced. Allow 3 days to
completely ll the ice container.
†TORX and T20 are trademarks of Acument Intellectual Properties, LLC
■ Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
TOOLS NEEDED: 5/16", 3/8", 1/4" hex head socket wrench,
Torx† T20 screwdriver, #2 Phillips screwdriver, and a at-blade
screwdriver.
1. Unplug refrigerator or disconnect power.
2. Remove the base grille. Grasp the grille rmly and pull it
toward you.
3. Starting with the right-hand side door, remove the parts
for the top hinge as shown in Top Hinge graphic. Lift the
refrigerator door from the bottom hinge pin.
4. Remove the top hinge cover from left-hand side refrigerator
door.
5. Disconnect the wiring plug located on top of the hinge by
wedging a at-blade screwdriver or your ngernail between
the two sections. See Connections graphic.
6
6. Disconnect the water line by pulling back on the locking collar
while pulling the water line out of the water line connector.
See Connections graphic.
7. Remove the parts for the top hinge as shown in Top Hinge
graphic. Lift the left-hand side door from the bottom hinge
pin.
8. Using a 3/8" hex wrench, remove the leveling leg brackets
from the bottom of the cabinet. Keep screws for later use.
Replace Doors and Hinges
1. Assemble the parts for the top hinge as shown in Top Hinge
graphic. Do not tighten the screws completely.
2. Replace the parts for the bottom hinge as shown in Bottom
Hinge graphic. Tighten screws. Replace the refrigerator door
NOTE: Provide additional support for the refrigerator door
while the hinges are being moved. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Align the door so that the bottom of the refrigerator door
aligns evenly with the top of the freezer drawer. Tighten all
screws.
4. Reconnect the wiring plug on top of the left-hand side
refrigerator door.
5. Reconnect the water line by pulling back the locking collar
ring while rmly pushing the water line into the connector.
6. Check for leaks. Replace the top hinge covers.
Remove and Replace Freezer Drawer
IMPORTANT: Two people may be required to remove and replace
the freezer drawer. Graphics are included later in this section.
Remove Drawer Front
1. Open the freezer drawer to full extension.
2. Loosen the four screws attaching the drawer glides to the
drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in
the drawer front.
3. Lift drawer front upward and off the screws. See Drawer Front
Removal graphic.
Replace Drawer Front
1. Slide the drawer glides out of the freezer compartment. Insert
the screws in the top of the drawer front into the slots in the
drawer brackets. See Drawer Front Replacement graphic.
2. Pull the drawer brackets toward you to position the two
screws in the bottom of the drawer front into the brackets.
See Drawer Front Replacement graphic.
3. Completely tighten the four screws.
Final Steps
1. Replace the base grille.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug into a grounded 3 prong outlet.
3. Return all removable parts to doors and drawer and food to
refrigerator and freezer.
7
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Top Hinges
D
A. Hinge Cover Screw
B. Top Hinge Cover
C. 5/16" Hex Head Hinge Screws
D. Top Hinge
Bottom Hinges
WARNING
Electrical Shock Hazard
Door Removal and Replacement
A
B
C
A
B
C
1
A. Hinge Pin Cover
B. Bottom Hinge
C. Hinge Screws
Connections
A. Wiring Plug
B. Water Line Connection
Drawer Front RemovalDrawer Front Replacement
A
A
2
B
A. Loosen 4 Door Bracket Screws
8
Adjust the Doors
IMPORTANT:
■ Your refrigerator has two adjustable, front leveling screws –
one on each side of the refrigerator base. If your refrigerator
seems unsteady or you want the door to close easier, use the
instructions below.
■ Before moving the refrigerator, raise the leveling screws so the
front rollers are touching the oor.
1. Remove the base grille. Grasp the grille rmly and pull it
toward you.
2. Raise or lower the cabinet.
Using a 1/4" hex driver, turn the leveling screw on each side
to raise or lower that side of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws. This
makes it easier to turn the screws. It may take several turns of
the leveling screw to adjust the tilt of the refrigerator.
■ To raise, turn the leveling screw clockwise.
■ To lower, turn the leveling screw counterclockwise.
REFRIGERATOR USE
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be
opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
■ When the left side door is opened, the hinged seal
automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
A
A. Hinged seal
A
A. Leveling screw
3. Open the door again to make sure that it closes as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning both leveling screws clockwise. It may take several
more turns, and you should turn both screws the same
amount.
4. Replace the base grille.
Using the Controls
The control center is located on the front of the ice and water
dispenser.
Temperature Controls
For your convenience, your temperature controls are preset at
the factory. When you rst install your refrigerator, make sure the
controls are still set to the recommended set points as shown.
Recommended Settings
IMPORTANT:
■ When the power is on, the temperature display shows the set
point temperature of the compartment.
■ Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has
cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool
the compartments any faster.
■ The recommended settings should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream
is rm.
■ If the temperature is too warm or too cold in the refrigerator
or freezer, rst check the air vents to be sure they are not
blocked before adjusting the controls.
9
Cooling On/Off:
■ Cooling On/Off turns off cooling for both compartments. It
does not disconnect power to the refrigerator.
■ Press and hold Cooling On/Off for 3 seconds. The LED will
light up to indicate that cooling is Off. Press the button again
to turn on the cooling. The LED will turn off.
Humidity Control
The humidity control feature turns on a heater to help reduce
moisture on the door hinge seal. Use in humid environments or
when you notice moisture on the door hinge seal. The refrigerator
uses more energy when Humidity Control is on.
■ Press Humidity Control to turn on the door heater. Press
Humidity Control again to turn off the heater. The LED will be
illuminated when Humidity Control is on.
Adjusting Controls
The REFRIGERATOR control adjusts the refrigerator compartment
temperature. The FREEZER control adjusts the freezer
compartment temperature.
If you need to adjust the temperature in either the refrigerator
or freezer compartment, use the settings listed in the chart as a
guide.
To Adjust Set Point Temperatures:
The rst touch of the (+) or (-) touch pad displays the current
temperature set point.
■ Press the (+) or (-) touch pads until the desired temperature
set point is displayed.
NOTE: Except when rst turning on the refrigerator, do not adjust
either temperature control more than one setting at a time. Wait
24 hours between adjustments for the temperature to stabilize.
CONDITION: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too warm REFRIGERATOR Control
1° lower
FREEZER too warm / too little ice FREEZER Control
1° lower
REFRIGERATOR too cold REFRIGERATOR Control
1° higher
FREEZER too coldFREEZER Control
1° higher
Additional Control Center Features
Fast Cool
The Fast Cool feature assists with periods of high refrigerator use,
full grocery loads, or temporarily warm room temperatures.
■ Press the Fast Cool touch pad to set the freezer and
refrigerator to the lowest temperature settings. Press the Fast
Cool touch pad again to return to the normal refrigerator set
point.
NOTE: The Fast Cool feature will automatically shut off in
approximately 2 hours. When Fast Cool is on, the temperature
cannot be adjusted.
Door Alarm
The Door Alarm feature sounds a chime every few seconds when
the refrigerator door has been left open for 5 continuous minutes.
The chime will sound until the door is closed or Door Alarm is
turned off.
■ Press the Door Alarm touch pad to turn this feature on or off.
The indicator light will be lit when the Door Alarm feature is
on.
Filter Reset
The Filter Reset control allows you to restart the water lter status
tracking feature each time you replace your water lter. See
“Water Filtration System.”
■ Press and hold the Filter Reset touch pad for 3 seconds, until
the Order or Replace light turns off.
User Preferences
The control center allows you to set user preferences, if desired.
Temperature Display (F_C)
This preference allows you to change the temperature display.
F - Temperature in degrees Fahrenheit
C - Temperature in degrees Celsius
Alarm (AL)
This preference allows you to turn off the sound of all alarms.
ON - You will hear the alarm sound.
OFF - You will not hear the alarm sound.
Auto Light Level Selection (LL)
This preference allows you to adjust the dispenser light level from
dimmest to brightest (settings 1 through 9).
NOTE: The Auto Light feature on the control center must be
selected to activate this preference.
Sabbath Mode (SAB)
ON - All control center lights, interior lights and alarm tones will
be disabled.
OFF - All control center lights, interior lights and alarm tones will
be enabled.
NOTE: Press the door alarm touch pad for three seconds to
restore all lights.
10
To Access the User Preferences Menu:
A
B
1. Press and hold the Door Alarm touch pad for 3 seconds. The
preference name will appear in the Freezer display and the
preference status (F or C) or (ON or OFF) will appear in the
Refrigerator display.
2. Use the Freezer (+) or (-) touch pads to scroll through the
preference names. When the desired preference name is
displayed, press the Refrigerator (+) or (-) touch pads to
change the preference status.
3. Set your preferences by pressing and holding the Door Alarm
touch pad for 3 seconds.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed
crisper. Depending on your model, adjust the control to any
setting between FRUIT and VEGETABLES or LOW and HIGH.
FRUIT/LOW (open) for best storage of fruits and vegetables with
skins.
VEGETABLES/HIGH (closed) for best storage of fresh, leafy
vegetables.
Ice Maker and Ice Storage Bin
IMPORTANT:
■ Flush the water system before turning on the ice maker. See
“Water and Ice Dispenser.”
■ The ice maker and storage bin are located in the upper left-
hand side of the refrigerator compartment.
Turning the Ice Maker On/Off
The On/Off switch is located on the ice maker.
To turn on the ice maker, press the switch to the ON position.
To manually turn off the ice maker, press the switch to the OFF
position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON position.
Removing and Replacing Ice Storage Bin
To Remove the Ice Storage Bin:
1. Hold the base of the storage bin and press the release button
on the lower right.
2. Pull the storage bin out until resistance is felt. Lift up the front
of the ice bin and remove.
3. Press the switch to the OFF position
To Replace the Ice Storage Bin:
IMPORTANT: It may be necessary to turn the auger driver, behind
the ice bin, counterclockwise to properly align the ice bin with
the auger driver. The ice storage bin must be locked in place for
proper ice dispensing.
1. Press the switch to the ON position
2. Slide the ice bin into the guide rails located on either side of
the enclosure.
3. Push the ice bin in until resistance is felt. Raise the front
slightly and push the ice bin in until an audible “click” is heard.
A. ON position
B. Auger driver
Ice Production Rate
■ Allow 24 hours to produce the rst batch of ice. Discard the
rst three batches of ice produced.
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period.
■ To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Controls.” Wait 24 hours
between adjustments.
Remember
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead
to poor quality ice. If a softened water supply cannot be
avoided, make sure the water softener is operating properly
and is well maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice bin and dispenser mechanism.
■ Do not store anything on top of the ice maker or in the ice
storage bin.
Water and Ice Dispenser
IMPORTANT:
■ After connecting the refrigerator to a water source, ush the
water system. Use a sturdy container to depress and hold the
water dispenser pad for 5 seconds, then release it for
5 seconds. Repeat until water begins to ow. Once water
begins to ow, continue depressing and releasing the
dispenser pad (5 seconds on, 5 seconds off) until a total of
4 gal. (15 L) has been dispensed. This will ush air from the
lter and water dispensing system, and prepare the water
lter for use. Additional ushing may be required in some
households. As air is cleared from the system, water may
spurt out of the dispenser.
NOTE: After 5 minutes of continuous dispensing, the
dispenser will stop dispensing water to avoid ooding. To
continue dispensing, remove the container and press the
dispensing lever again.
■ The dispenser will dispense either water or cubed ice.
■ Allow 24 hours for the refrigerator to cool down and chill
water. Dispense enough water every week to maintain a fresh
supply.
■ Allow 24 hours to produce the rst batch of ice. Discard the
rst three batches of ice produced.
11
Dispense Ice and Water
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
1. Select water or cubed ice by pressing the corresponding
button on the dispenser control panel. A light above the
button indicates your selection.
2. Press a sturdy container against the dispenser lever.
IMPORTANT: You do not need to apply a lot of pressure to
the lever in order to activate the dispenser. Pressing hard
will not make the water or ice dispense faster or in greater
quantities.
3. Remove the container to stop dispensing.
Dispenser Light
NOTES:
■ The dispenser lights are LEDs which should not need to be
changed.
■ When you use the dispenser, the lever will automatically turn
the light on. If you want the light to be on continuously, you
may choose either On or Auto.
Press and hold the Lock/Unlock touch pad again for 3 seconds to
unlock dispenser. The indicator light will turn off.
Water Filter Status Light
The water lter status lights help you know when to change your
water lter. When the water lter status icon changes from
Normal (blue water) to Order (red waves) and “Order Filter”
(orange) this tells you that it is almost time to change the
water lter. Replace the disposable water lter when “Replace
Filter” (red) illuminates and the icons blink continuously during
dispensing.
NOTES:
■ After 14 days at Replace Filter stage, the “Replace Filter” and
“water” icons will glow (red) at all times and blink continuously
during dispensing. Also, an alert chime will sound three times
following dispensing.
■ The disposable water lter should be replaced at least every
6 months. If the water ow to the water dispenser or ice
maker decreases noticeably before 6 months have passed,
replace the water lter more often. To change the lter, see
“Water Filtration System.”
After changing the water lter, reset the water lter status. On the
display screen, press and hold FILTER RESET for 3 seconds. The
status light will change from Replace Filter (red) to Normal (blue
water) when the system is reset.
Water Filtration System
The water lter is located in the upper right-hand corner of the
refrigerator compartment.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Auto: The dispenser light will illuminate at half-power when the
light sensor detects the light levels in the room are low. To turn
the dispenser light on, press the Light button. The Auto indicator
light will illuminate.
On: For continuous light, press the Light button a second time.
The On indicator light will illuminate.
Off: To turn the dispenser light off, press the Light button a third
time.
Dispenser Lock
The dispenser can be locked for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The dispenser lock does not shut off power to the
product, to the ice maker, or to the dispenser light. It just
deactivates all keypad functions.
To Lock and Unlock Dispenser:
Press and hold the Lock/Unlock touch pad for 3 seconds to lock
the dispenser. The indicator light will illuminate when Lock is on.
12
IMPORTANT: The disposable water lter should be replaced at
least every 6 months. If the water ow to the water dispenser or
ice maker decreases noticeably before 6 months have passed,
replace the water lter more often.
Replacing the Water Filter
To purchase a replacement water lter, model number
UKF8001AXX-200, contact your dealer or call 1-877-253-1301 in
the U.S.A. or 1-800-807-6777 in Canada.
IMPORTANT: Air trapped in the water system may cause water
and lter to eject. Always dispense water for at least 2 minutes
before removing the lter or blue bypass cap.
1. To access the lter, press upward on the ribbed section of the
water lter cover.
2. Turn lter counterclockwise to remove.
3. Remove sealing label from replacement lter and insert the
lter end into the lter head.
4. Turn the lter clockwise until it stops. Snap the lter cover
closed.
5. Flush the water system. See “Water and Ice Dispenser.”
NOTE: The dispenser feature may be used without a water lter
installed. Your water will not be ltered. If this option is chosen,
replace the lter with the blue bypass cap.
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid odor
buildup. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, nail polish remover, bleaches or
cleansers containing petroleum products. Do not use paper
towels, scouring pads, or other harsh cleaning tools that may
scratch or damage the materials.
Clean the Interior
1. Unplug refrigerator or disconnect power.
2. Using a clean sponge or soft cloth and a mild detergent in
warm water, hand wash, rinse, and dry removable parts and
interior surfaces thoroughly.
3. Plug in refrigerator or reconnect power.
Clean the Exterior Surfaces
1. Unplug refrigerator or disconnect power.
2. Using a clean sponge or soft cloth and a mild detergent in
warm water, wash, rinse and thoroughly dry stainless steel
and painted metal exteriors.
■ To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested
that you use the manufacturer’s approved Stainless Steel
Cleaner and Polish, Part Number 4396920. To order the
cleaner, call 1-800-422-1230 U.S.A. or 1-800-807-6777
Canada.
IMPORTANT: This cleaner is for stainless steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come
into contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If unintentional contact
does occur, clean plastic part with a sponge and mild
detergent in warm water. Dry thoroughly with a soft cloth.
3. Plug in refrigerator or reconnect power.
Clean the Condenser
There is no need for routine condenser cleaning in normal
home operating environments. If the environment is particularly
greasy or dusty, or there is signicant pet trafc in the home,
the condenser should be cleaned every 2 to 3 months to ensure
maximum efciency.
To clean the condenser:
1. Unplug refrigerator or disconnect power.
2. Remove the base grille.
3. Use a vacuum cleaner with a soft brush to clean the grille, the
open areas behind the grille and the front surface area of the
condenser.
4. Replace the base grille when nished.
5. Plug in refrigerator or reconnect power.
Clean the Touch Screen Display on the Dispenser
Panel
1. Make sure the refrigerator is unplugged or the power
is disconnected before wiping the screen, to avoid
unintentionally changing the settings.
2. Mix a solution of mild detergent in warm water. Dampen
a soft, lint-free cloth with the solution and gently wipe the
screen.
NOTE: Do not spray or wipe liquids directly onto the screen,
or over-saturate the cloth.
3. Plug in refrigerator or reconnect power.
13
Changing the Light Bulb
IMPORTANT: The light bulbs in both the refrigerator and
freezer compartments use LED bulbs, incandescent bulbs or a
combination of the two. If the lights do not illuminate when the
refrigerator and/or freezer door is opened, call for assistance or
service. See “Warranty” for phone numbers.
1. Unplug the refrigerator or disconnect power.
2. Remove the light shield (on some models).
■ Top of the refrigerator compartment - Squeeze both sides of
the light shield while pulling downward to remove.
■ Beneath ice storage inclosure (on some models) - Press
along upper edge of light shield and roll light shield forward to
remove.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
3. Replace the burned-out bulb(s) with a bulb of the same size,
shape and wattage.
■ To replace the burned-out LED bulb with a LED bulb,
order Part Number W10565137 (3.6 watts).
NOTE: Some LED replacement bulbs are not recommended
for wet/damp environments. The refrigerator and freezer
compartments are considered to be wet/damp environments.
If using a brand of LED bulb other than the recommended
LED bulb, before installation, read and follow all instructions
on the LED packaging.
■ When replacing an incandescent bulb, use only
incandescent bulbs for household appliances with a
maximum of 40 watts.
■ Reinstall bulb shield/shroud after replacing incandescent
bulb(s).
4. Plug in refrigerator or reconnect power.
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Are controls on? Make sure the refrigerator controls are on.
See “Using the Control(s).”
14
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to
its high-efciency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to
this reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to ll the ice
maker
■ Pulsating - fans/compressor adjusting to optimize
performance
■ Hissing/Rattling - ow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
■ Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down
■ Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors are difficult to open
WARNING
Explosion Hazard
Use nonammable cleaner.
Failure to do so can result in death, explosion, or re.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Control(s).”
Temperature is too cold in refrigerator
■ Refrigerator air vent blocked? If the air vent located in
the top, left, rear corner of the refrigerator compartment is
blocked by items placed directly in front of it, the refrigerator
will get too cold. Move items away from the air vent.
■ Ice storage bin in correct position? See “Ice Maker and Ice
Storage Bin.”
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting warmer. Check temperature in
24 hours. See “Using the Control(s).”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Ice maker turned on? Make sure ice maker is ON. See “Ice
Maker and Ice Storage Bin.”
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Refrigerator door closed completely? Close the door rmly.
If it does not close completely, see “The doors will not close
completely.”
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Water filter installed on the refrigerator? Remove lter and
operate ice maker. If ice volume improves, then the lter may
be clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water ow. Straighten the water source line.
■ Water filter installed on the refrigerator? Remove lter and
operate ice maker. If ice quality improves, then the lter may
be clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualied plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
lter may need to be installed to remove the minerals.
■ Water filter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water ltration system
needs additional ushing. Flush the water system before using
a new water lter. Replace water lter when indicated. See
“Water Filtration System.”
15
The water and ice dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? Straighten the water source
line.
■ New installation? Flush and ll the water system. See “Water
and Ice Dispensers.””
■ Is the water pressure at least 35 psi (241 kPa)? The water
pressure to the home determines the ow from the dispenser.
See “Water Supply Requirements.”
■ Water filter installed on the refrigerator? Remove lter and
operate dispenser. If water ow increases, the lter may be
clogged or incorrectly installed. Replace lter or reinstall it
correctly.
■ Refrigerator door closed completely? Close the door rmly.
If it does not close completely, see “The doors will not close
completely,” earlier in this section.
■ Recently removed the doors? Make sure the water
dispenser wire/tube assembly has been properly reconnected
at the top of the refrigerator door. See “Refrigerator Doors and
Drawer.”
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
WATER FILTER CERTIFICATIONS
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
■ New installation? Flush the water system. See “Water and
Ice Dispenser.”
■ Recently changed water filter? Flush the water system. See
“Water and Ice Dispenser.”
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■ New installation? Allow 24 hours after installation for the
water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
■ Water not been recently dispensed? The rst glass of water
may not be cool. Discard the rst glass of water.
■ Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
16
PERFORMANCE DATA SHEETS
Interior Water Filtration System
Model UKF8001AXX-200 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI Standard42 for the reduction of
Chlorine Ta ste and Odor, Particulate Class I*; and against NSF/ANSI Standard53 for the reduction of
Lead, Mercury, Atrazine, Benzene, p-Dichlorobenzene, Carbofuran, To xaphene, Cysts, Tu rbidity,
Asbestos, O-Dichlorobenzene, Ethylbenzene, Chlorobenzene, Endrin, Te trachloroethylene and Lindane.
This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specied in NSF/ANSI Standards 42 and 53.
■ It is essential that operational, maintenance, and lter replacement
requirements be carried out for the product to perform as advertised.
■ The disposable water lter should be replaced at least every 6
months.
■ The lter monitor system measures the amount of water that passes
through the lter and alerts you to replace the lter. When 90% of
the lter’s rated life is used, the yellow (Order) light comes on. When
100% of the lter’s rated life is used, the red (Replace) light comes on,
and it is recommended that you replace the lter. For models without
lter status lights, replace the lter every 6 months. Use replacement
lter model UKF8001AXX-200. 2010 suggested retail price of
■ Refer to the “Water Filtration System” section for the Manufacturer’s
name and telephone number.
■ Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
City or Well
35 - 120 psi (241 - 827 kPa)
33° - 100°F (1° - 38°C)
0.55 gpm (2.08 L/min.) @ 60 psi*
$44.99 U.S.A./$49.95 Canada. Prices are subject to change without
notice.
■ The product is for cold water use only.
■ Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
Systems certied for cyst reduction may be used on disinfected
waters that may contain lterable cysts.
*Class I particle size: >0.5 to <1 um
**Test requirement is at least 100,000 particles/mL of AC Fine Test Dust
†
These contaminants are not necessarily in your water supply. Performance may vary based on local water conditions.
††
Fibers greater than 10 um in length
‡ Based on the use of Cryptosporidium parvum oocysts
®
NSF is a registered trademark of NSF International.
17
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS
REQUIRED TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL®
REFRIGERATION LIMITED
WARRANTY
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address, and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according
to instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory specified replacement parts
and repair labor to correct defects in materials or workmanship
that existed when this major appliance was purchased or,
at its sole discretion, replace the product. In the event of
product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fifth years from the date of purchase,
when this major appliance is installed, operated, and
maintained according to the instructions attached to or
furnished with the product, Whirlpool brand will pay for factory
specified replacement parts and repair labor for the following
components to correct non-cosmetic defects in materials
and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due
to defective materials or workmanship
■ Sealed Refrigeration system (includes compressor,
evaporator, condenser, dryer, and connecting tubing)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Whirlpool
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this
major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
1. Commercial, non-residential, or multiple-family use, or use inconsistent with
published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes, or correction of
household electrical or plumbing (e.g., house wiring, fuses, or water
inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration, or modification of the appliance.
8. Cosmetic damage, including scratches, dents, chips, and other damage to
the appliance finishes, unless such damage results from defects in materials
and workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt concentrations,
high moisture or humidity, or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(e.g., trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal, or replacement of
the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
02/17
18
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