WHIRLPOOL EV209NBTQ User Manual

®

UPRIGHT FREEZER

Use&CareGuide

For questions about features, operation/performance, parts or service, call: 1-800-253-1301.

In Canada, call for assistance 1-800-807-6777,

or visit our website at...

www.whirlpool.com or www.whirlpool.com/canada

CONGÉLATEUR

VERTICAL

Guided’utilisation etd’entretien

Au Canada, pour assistance, composez le 1-800-807-6777.

ou visitez notre site web www.whirlpool.com/canada

Table of Contents/Table des matières ..................

2

W10326800A

TABLE OF CONTENTS

FREEZER SAFETY.......................................................................................	3	FREEZER FEATURES ...............................................................................	11
Proper Disposal of Your Old Freezer or Refrigerator ...............................	3	Shelves....................................................................................................	11
INSTALLATION INSTRUCTIONS ...............................................................	4	Door Bin..................................................................................................	11
Unpacking.................................................................................................	4	Storage Bin .............................................................................................	11
Location Requirements.............................................................................	4	FREEZER CARE ........................................................................................	11
Electrical Requirements............................................................................	5	Cleaning Your Frost-Free Freezer ..........................................................	11
Water Supply Requirements.....................................................................	5	Base Grille...............................................................................................	12
Connect the Water Supply .......................................................................	6	Changing the Light Bulb.........................................................................	12
Freezer Doors............................................................................................	7	Power Interruptions ................................................................................	12
Adjust the Door .........................................................................................	9	Moving Care ...........................................................................................	12
FREEZER USE .............................................................................................	9	TROUBLESHOOTING ...............................................................................	13
Ensuring Proper Air Circulation ................................................................	9	ASSISTANCE OR SERVICE......................................................................	15
Using the Control......................................................................................	9	In the U.S.A.............................................................................................	15
Indicator Light .........................................................................................	10	In Canada................................................................................................	15
Ice Maker ................................................................................................	10	Accessories.............................................................................................	15
		WARRANTY ...............................................................................................	16

TABLE DES MATIÈRES

SÉCURITÉ DU CONGÉLATEUR...............................................................	17
Mise au rebut appropriée de votre
vieux congélateur ou réfrigérateur..........................................................	17
INSTRUCTIONS D'INSTALLATION .........................................................	18
Déballage ................................................................................................	18
Exigences d'emplacement .....................................................................	18
Spécifications électriques.......................................................................	19
Spécifications de l’alimentation en eau..................................................	19
Raccordement de la canalisation d'alimentation en eau .......................	20
Portes du congélateur ............................................................................	20
Ajustement de porte ...............................................................................	23
UTILISATION DU CONGÉLATEUR ..........................................................	23
Pour s’assurer d’une circulation d’air appropriée ..................................	23
Utilisation de la commande ....................................................................	23
Témoin indicateur ...................................................................................	24
Machine à glaçons..................................................................................	24

CARACTÉRISTIQUES DU CONGÉLATEUR ...........................................	25
Tablettes .................................................................................................	25
Balconnet de porte .................................................................................	25
Bac d’entreposage .................................................................................	25
ENTRETIEN DU CONGÉLATEUR ............................................................	25
Nettoyage du congélateur sans givre ....................................................	25
Grille de la base ......................................................................................	26
Remplacement de l'ampoule d’éclairage...............................................	26
Pannes de courant électrique.................................................................	26
Déménagement ......................................................................................	26
DÉPANNAGE .............................................................................................	27
ASSISTANCE OU SERVICE......................................................................	29
Accessoires.............................................................................................	29
GARANTIE..................................................................................................	30

2

FREEZER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury when using your freezer, follow these basic precautions:
■ Plug into a grounded 3 prong outlet.	■ Keep flammable materials and vapors, such as gasoline,
■ Do not remove ground prong.	away from freezer.
■ Do not use an adapter.	■ Use two or more people to move and install freezer.
■ Do not use an extension cord.	■ Keep key away from children.
■ Disconnect power before servicing.	■ Remove doors or lid from your old freezer or refrigerator.
■ Replace all parts and panels before operating.	■ Disconnect power before installing ice maker (on ice maker
■ Use nonflammable cleaner.	kit ready models only).

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains a chemical known to the State of California to cause cancer.

WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.

Proper Disposal of

Your Old Freezer or Refrigerator

WARNING

Suffocation Hazard

Remove doors or lid from your old freezer or refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators are still dangerous... even if they will sit for “just a few days.” If you are getting rid of your old refrigerator or freezer, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Freezer or Refrigerator:

■Take off the doors or lid.

■Leave the shelves in place so that children may not easily climb inside.

3

INSTALLATION INSTRUCTIONS

Unpacking

WARNING

Excessive Weight Hazard

Use two or more people to move and install freezer. Failure to do so can result in back or other injury.

Remove Packaging Materials

■Remove tape and glue residue from surfaces before turning on the freezer. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your freezer. For more information, see “Freezer Safety.”

When Moving Your Freezer:

Your freezer is heavy. When moving the freezer for

cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the freezer straight out when moving it. Do not wiggle or “walk” the freezer when trying to move it, as floor damage could occur.

Clean Before Using

After you remove all of the packaging materials, clean the inside of your freezer before using it. See the cleaning instructions in “Freezer Care.”

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

LocationRequirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from freezer.

Failure to do so can result in death, explosion, or fire.

IMPORTANT: Do not install the freezer near an oven, radiator, or other heat source, nor in a location where the temperature will fall below 40°F (5°C).

Check the strength of the floor before installing your freezer. It should hold the weight of a freezer fully loaded with food.

Allow at least 3" (7.5 cm) of air space at the top and on both sides of the freezer and 1" (2.5 cm) between the back of the freezer and the wall. If the freezer is to be against a wall, leave extra space on the hinge side so the door can open wider.

NOTE: This freezer may be installed side by side with another refrigerator or freezer. Allow for a 3" (7.5 cm) clearance at the top and sides and a ¹⁄" (0.64 cm) clearance between the appliances.

3" (7.5 cm)

3" (7.5 cm)

4

ElectricalRequirements

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your freezer into its final location, it is important to make sure you have the proper electrical connection.

Recommended grounding method

A 115 Volt, 60 Hz., AC only, 15or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the Temperature Control to the OFF position as shown and then disconnect the freezer from the electrical source.

Water Supply Requirements

(onsomemodels)

Read all directions before you begin.

IMPORTANT:

■If you turn the freezer on before the water line is connected, turn the ice maker OFF.

■All installations must meet local plumbing code requirements.

■Use plastic tubing and check for leaks. Install plastic tubing only in areas where temperatures will remain above freezing.

TOOLS NEEDED: Flat-blade screwdriver, ⁄" and ¹⁄" open-end wrenches or two adjustable wrenches, ¹⁄" nut driver, drill bit and a cordless drill.

NOTE: Your freezer dealer has a kit available with a ¹⁄" (6.35 mm) saddle-type shutoff valve, a union, and plastic tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄"

(4.76 mm) saddle valve which reduces water flow and clogs more easily.

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 to 827 kPa) is required to operate the water

dispenser and ice maker. If you have questions about your water pressure, see “Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa), a booster pump can be inserted into the small tubing that goes from the cold water line to the reverse osmosis system.

If the water dispenser is still not dispensing water properly:

■Check to see whether the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

■Allow the storage tank on the reverse osmosis system to refill after heavy usage.

■If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.

If you have questions about your water pressure, refer to “Troubleshooting” or call a licensed, qualified plumber.

5

ConnecttheWaterSupply(onsomemodels)

Connect to Water Line

1.Unplug freezer or disconnect power.

2.Turn OFF main water supply. Turn ON nearest faucet long enough to clear line of water.

3.Locate a ½" to 1¹⁄ " (12.7 mm to 3.18 cm) vertical cold water pipe near the freezer.

IMPORTANT:

■Make sure it is a cold water pipe.

■Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4.Determine the length of plastic tubing you need. Measure from the connection on the lower left rear of freezer to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄ " (6.35 mm) O.D. (outside diameter) plastic tubing. Be sure both ends of plastic tubing are cut square.

5.Using a cordless drill, drill a ¹⁄ " (6.35 mm) hole in the cold water pipe you have selected.

	A
G	B
	C
F E	D
A. Cold water pipe	E. Compression sleeve
B. Pipe clamp	F. Shutoff valve
C. Copper tubing	G. Packing nut

D.Compression nut

6.Fasten the shutoff valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the ¹⁄ " (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten or you may crush the plastic tubing.

7.Slip the compression sleeve and compression nut on the plastic tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

8.Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the plastic tubing.

Connect to Freezer

1.Attach the plastic tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

2.Use the tube clamp on the back of the freezer to fasten the tubing to the freezer as shown. This will help avoid damage to the tubing when the freezer is pushed back against the wall.

3.Turn shutoff valve ON.

4.Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

A

B

C

D

E

A. Tube clamp	D. Compression nut
B. Tube clamp screw	E. Valve inlet

C.Plastic tubing

5.The ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄ " (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

6. Plug into a grounded 3 prong outlet.

6

FreezerDoors

TOOLS NEEDED: ⁄" hex head socket wrench, ⁄" hex head socket wrench, ¹⁄" hex head socket wrench, ¹⁄" hex head socket wrench, ³⁄" hex head socket wrench, ³⁄" hex head socket wrench, #2 Phillips screwdriver, flat-blade screwdriver, ⁄" openend wrench, flat 2" putty knife.

IMPORTANT:

■All graphics referenced in the following instructions are included later in this section after “Final Steps.” The graphics shown are for a right-hand swing door (hinges factory installed on the right).

■If you only want to remove and replace the door, see “Remove Door and Hinges” and “Replace Door and Hinges.”

■Before you begin, turn the control OFF, and remove food and adjustable door or utility bins from door.

Remove Door and Hinges

⁄" Hex Head Hinge Screw

1.Unplug freezer or disconnect power.

2.Open lower door and remove base grille from the bottom front of the freezer. See Base Grille Graphic 1A.

3.Close the lower door and keep it closed until you are ready to lift it free from the cabinet.

NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

4.Remove the parts for the top hinge as shown in Top Hinge Graphic 1B.

5.Lift the upper door free from the center hinge and cabinet and set aside.

6.Remove the center hinge door stop and hinge pin. See Center Hinge Graphic 1C.

7.Remove the center hinge. Reinstall the hinge screws in the same holes.

8.Remove the lower door.

9.Remove 3 hex head hinge screws and bottom hinge assembly. See Bottom Hinge Graphic 1D.

Reverse Door (optional on some models)

IMPORTANT: If you want to reverse your door so that it opens in the opposite direction, continue with “Reverse Door (optional)” instructions. If you are not reversing the door, see “Replace Door and Hinges.”

Cabinet

1.Remove the cabinet hinge hole plugs from the cabinet top and move them to the opposite side hinge holes as shown in Graphic 1.

2.Remove the door stop screw from the Bottom Hinge bracket. See Bottom Hinge Graphic 1D.

3.Remove the Hinge Pin Nut and Hinge Pin from the bottom hinge bracket. See Bottom Hinge Graphic 1D.

4.Remove the screws from the opposite side of the cabinet.

5.Rotate the bottom hinge bracket for installation on the opposite side of the cabinet. See Graphic 2.

6.Reinstall the Hinge Pin Nut and Hinge Pin to the bottom hinge bracket. Hinge Pin must point “up” when hinge bracket is installed to the cabinet.

7.Reinstall the door stop screw. See Graphic 2.

8.Reinstall the bottom hinge bracket to the cabinet with the 3 hex head hinge screws.

9.Remove the door stop screw from the Center Hinge. See Center Hinge Graphic 1C.

10.Remove the Hinge Pin Nut and Hinge Pin from the center hinge bracket. See Center Hinge Graphic 1C.

11.Remove the screw from the opposite side of the cabinet.

12.Rotate the center hinge bracket for installation on the opposite side of the cabinet. See Center Hinge Graphic 1C.

13.Reinstall the Hinge Pin Nut and Hinge Pin to the center hinge bracket. Hinge Pin must point “up” when hinge bracket is installed to the cabinet.

14.Reinstall the door stop screws. See Center Hinge Graphic 1C.

15.Reinstall the hinge bracket to the cabinet with the 3 hex head hinge screws.

Replace Doors and Hinges

NOTE: Graphic may be reversed if door swing is reversed.

1.Replace the parts for the bottom hinge as shown and tighten screws. See Bottom Hinge Graphic 1D.

2.Rotate and install center hinge. See Center Hinge Graphic 1C.

3.Replace the lower door.

NOTE: Provide additional support for the door while the hinges are being moved. Do not depend on the door magnets to hold the door in place while you are working.

4.Install the center hinge door stop and hinge pin. See Center Graphic 1C.

5.Align the lower door with the side of the cabinet before tightening.

6.Replace the upper door.

7.Assemble the parts of the top hinge as shown in the Top Hinge Graphic 1B. Do not tighten the screws completely.

8.Line up the door so that the bottom aligns evenly with the cabinet. The top and bottom hinges can be adjusted if the doors are not straight. Tighten all screws.

Final Steps

1.Check all holes to make sure that hole plugs and screws are in place. Reinstall top hinge cover. See Top Hinge Graphic 1B.

2.Replace the base grille. See Base Grille Graphic 1A.

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

3.Plug into a grounded 3 prong outlet.

4.Reset the control. See “Using the Control.”

5.Return all removable door parts to door and food to freezer.

7

Door Removal &

Replacement

Base Grille	1A
Top Hinge	1B

A

B

C

A.Top Hinge Cover

B.3/8" or 5/8" Hex-Head Hinge Screws (depending on model)

C.Top Hinge

Center Hinge	1C

A

Door Swing Reversal (optional)

1

A

A. Cabinet Hinge Hole Plugs

Left Hand Hinge	Right Hand Hinge		3
Door Stop		Door Stop
Lower Hinge	Door Stop	Lower Hinge

B

A.Door Stop Screw

B.Hinge Pin

	Bottom Hinge	1D
		A	2
	A
	B	B
	C	C
	D	D
	E	E
	A. Door Stop Screw	A. Door Stop Screw
	B. Door Stop
		B. Door Stop
	C. Hinge Pin
		C. Hinge Pin
	D. Hinge Pin Nut
		D. Hinge Pin Nut
	E. 5/16" Hex-Head Hinge Screws
		E. 5/16" Hex-Head Hinge
		Screws

8

AdjusttheDoor

1.Locate the two front leveling legs taped among the packing materials.

2.Screw these legs into the front holes on the bottom of the freezer. The back of the freezer rests on two fixed supports.

3.Adjust the front legs just enough to lift the cabinet up off of the floor.

NOTE: If your model is equipped with rollers, the front legs should be lowered enough to lift the rollers off of the floor to ensure the freezer does not roll forward when the door is opened.

4.Place a leveling tool on top of the freezer first side to side, then front to back. Turn leg counterclockwise to raise a corner. Turn leg clockwise to lower a corner.

5.Repeat Step 4 until the doors close easily.

6.After freezer is fully loaded with food, recheck with level as in Step 4.

FREEZER USE

EnsuringProperAirCirculation

In order to ensure proper temperature, you need to permit proper airflow in the freezer. As shown in the illustration, cool air enters through the freezer wall and moves down. The air then recirculates through the vent near the bottom.

Do not block any of these vents with food packages. If the vents are blocked, airflow will be obstructed, and temperature and moisture problems may occur.

IMPORTANT: To avoid odor transfer and drying out of food, wrap or cover foods tightly.

UsingtheControl

Turn the freezer temperature control to 4. This setting is designed to maintain the temperature at or near 0°F (-17.8°C) under normal operating conditions.

Allow the freezer to cool 6 to 8 hours before filling with frozen food. Let the freezer cool overnight before adding large amounts of unfrozen food. Do not add more than 2 to 3 lbs (907 to 1,350 g) of unfrozen food per cubic foot (28.32 L) of freezer space.

NOTE: When the freezer is first started, the compressor will run constantly until the freezer is cooled. It may take up to 6 or

8 hours (or longer), depending on room temperature and the number of times the freezer door is opened. After the freezer is cooled, the compressor will turn on and off as needed to keep the freezer at the proper temperature.

The outside of your freezer may feel warm. This is normal. The freezer’s design and main function is to remove heat from the contents and air inside the freezer. The heat is transferred to the room air, making the outside of the freezer feel warm.

Adjusting Control

■Turn control to a higher number for colder temperatures.

■Turn control to a lower number for less cold temperatures.

NOTE: The small snowflake icon represents the number 1 or the least cold setting. The large snowflake icon represents 6 or the coldest setting.

Fast Freeze (on some models)

This setting causes the freezer to run continuously, driving the freezer temperature to the coldest possible temperature. To activate, adjust the control knob to the igloo icon, which represents the fast freeze setting. Use this feature just before adding large amounts of unfrozen foods. For best food quality, do not exceed 3 lbs (1,350 g) per cubic foot (28.32 L). Return to your normal setting after 24 to 48 hours.

9

Door Ajar Alarm (on some models)

The door ajar monitor alarm is located to the left of the temperature control and sounds an audible alarm if either door is open for more than 5 minutes.

The alarm is controlled by a three-position switch.

|	The proper setting for normal freezer use. The alarm
	is on.
0	The alarm is off.

Tests the alarm.

IndicatorLight

(onsomemodels)

The indicator light assures you that your freezer is running. If the indicator light is not glowing, immediately check for:

■Power interruption.

■An unplugged power cord.

■An open circuit breaker or blown fuse.

■A burned out indicator light.

Shut Off Arm

When installing an ice maker kit, it is necessary to replace the shut off arm that is included with the kit, with the longer one supplied with the freezer.

Portable Ice Bin

The ice bin may be used as a storage container or a portable ice bucket.

The lid must be open when used as an ice bin.

Close the lid to use as a portable ice bucket or storage container.

IceMaker

(accessory)

NOTE: The ice maker kit must be purchased separately from your authorized Whirlpool dealer. Ice maker kit part number is ECKMF94.

To Turn the Ice Maker On/Off

NOTE: Do not force the wire shutoff arm up or down.

■To turn the ice maker on, simply lower the wire shutoff arm.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

■To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

Ice Production Rate

The ice maker should produce approximately 7 to 9 batches of ice in a 24-hour period. If ice is not being made fast enough, turn the Temperature Control toward a higher (colder) number in half number steps. (For example, if the control is at 3, move it to between 3 and 4.) Wait 24 hours and, if necessary, gradually turn the Temperature Control to the highest setting, waiting 24 hours between each increase.

Remember

■Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.

■The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■Do not store anything on top of the ice maker or in the ice storage bin.

10