Whirlpool 197D3351P020, ED5KVEXVB User Manual

Side by Side

Refrigerators

GEAppliances.com

Side by Side

Refrigerators

Owner’s Manual and

Installation Instructions

Models 20, 22, 25

Safety Information

Connect Electricity . . . . . . . . . . . . . . .3

Extension Cords . . . . . . . . . . . . . . . . .2

Proper Disposal . . . . . . . . . . . . . . . . .2

Safety Precautions . . . . . . . . . . . . . . .2

Operating Instructions

Automatic Icemaker . . . . . . . . . . . .7–8

Controls . . . . . . . . . . . . . . . . . . . . . . .6

Crispers and Pans . . . . . . . . . . . . . . . .5

How to Install Features . . . . . . . . . . . .4

Ice and Water Dispenser . . . . . . . . . .7

Shelves and Bins . . . . . . . . . . . . . . . . .4

Water Filter Cartridge . . . . . . . . . . . .8

Care and Cleaning

Cleaning . . . . . . . . . . . . . . . . . . . . . . .9

Light Bulbs . . . . . . . . . . . . . . . . . . . .9

Installation Instructions

Preparing to Install . . . . . . . . . . . . .10

Water Line Installation . . . . . . . .11–13

Troubleshooting Tips

Before You Call

For Service . . . . . . . . . . . . . . . . .14–16

Normal Operating Sounds . . . . . . . .14

Consumer Support

Consumer Support . . . . . .Back Cover

Performance Data Sheet . . . . . . . . .19

Ownership Registration

(Canadian) . . . . . . . . . . . . . . . . .21, 22

State of Califor nia Water

Treatment Device Certificate . . . . . .20

Warranty (Canadian) . . . . . . . . . . . .17

Warranty (U.S.) . . . . . . . . . . . . . . . . .18

Côte à côte

Réfrigérateurs

Manuel d’utilisation

et d’installation

La section française commence à la page 23

Mesures de sécurité

Comment vous débarrasser
convenablement de votre

ancien réfrigérateur . . . . . . . . . . . . . . . . . . .23

Cordons prolongateurs . . . . . . . . . . . . . . . .23

Mesures de sécurité . . . . . . . . . . . . . . . . . . .23

Raccordement électrique . . . . . . . . . . . . . .24

Fonctionnement

Bacs à légumes . . . . . . . . . . . . . . . . . . . . . . .26

Cartouche du filtre à eau . . . . . . . . . . . . . . .28

Clayettes et bacs . . . . . . . . . . . . . . . . . . . . . .25

Installation des accessoires . . . . . . . . . . . . . .25

Le distributeur d’eau et de glaçons . . . . . . . .29

Les commandes . . . . . . . . . . . . . . . . . . . . . .27

Machine à glaçons automatique . . . . . . . .28–29

Entretien et nettoyage

Nettoyage . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remplacement des ampoules . . . . . . . . . . .30

Installation

Installation de la

conduite d’eau . . . . . . . . . . . . . . . . . . . .32–34

Préparation . . . . . . . . . . . . . . . . . . . . . . . . . .31

Conseils de dépannage

Avant d’appeler un réparateur . . . . . . . .36–38

Bruits de fonctionnement

normaux . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Service à la clientèle

Feuillet de données relatives à la
performance de la

cartouche HWF . . . . . . . . . . . . . . . . . . . . . .40

Garantie pour la

clientèle au Canada . . . . . . . . . . . . . . . . . . .39

Service à la clientèle . . . . . . . . . . . . . . . . . . .41

Lado a lado

R efrigerador es

Manual del propietario e

instalación

La sección en español empieza en la página 42

Información de seguridad

Cables de extensión. . . . . . . . . . . . . . . . . . . 42

Conectar la electricidad. . . . . . . . . . . . . . . . 43

Deshacerse debidamente

de su refrigerador. . . . . . . . . . . . . . . . . . . . . 42

Precauciones de seguridad . . . . . . . . . . . . . 42

Instrucciones de operación

Cartucho del filtro de agua. . . . . . . . . . . . . 47

Controles del refrigerador. . . . . . . . . . . . . . 46

Dispensador . . . . . . . . . . . . . . . . . . . . . . . . . 48

Dispositivo automático

para hacer hielo. . . . . . . . . . . . . . . . . . . 47–48

Entrepaños y recipientes . . . . . . . . . . . 44–45

Gavetas de almacenamiento. . . . . . . . . . . . 45

Instalación de las características . . . . . . . . . 44

Cuidado y limpieza

Limpieza. . . . . . . . . . . . . . . . . . . . . . . . . 49–50

Reemplazo de bombillas. . . . . . . . . . . . . . . 50

Instrucciones de instalación

Instalación de la línea

de agua. . . . . . . . . . . . . . . . . . . . . . . . . . 53–56

Preparación para

instalar el refrigerador. . . . . . . . . . . . . . 51–52

Solucionar problemas

Antes de solicitar un servicio . . . . . . . . 58–60

Sonidos normales

de la operación. . . . . . . . . . . . . . . . . . . . . . . 57

Servicio al consumidor

Garantía para consumidores

en los Estados Unidos . . . . . . . . . . . . . . . . . 61

Hoja de datos de

funcionamiento . . . . . . . . . . . . . . . . . . . . . . 62

Servicio al consumidor . . . . . . . . . . . . . . . . 63

Write your model and serial numbers here:
Model # _____________________
Serial # _____________________

Find these numbers on a label inside the
refrigerator compartment at the top on the
right side behind the controls.

197D3351P020 49-60514-4 07-11 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Use this appliance only for its intended purpose as described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

 This refrigerator must be properly installed



and located in accordance with the Installation
Instructions before it is used.

 Do not allow children to climb, stand or hang



on the shelves in the refrigerator. They could damage
the refrigerator and seriously injure themselves.

 Do not touch the cold surfaces in the freezer



compartment when hands are damp or wet. Skin may
stick to these extremely cold surfaces.

 Do not store or use gasoline or other flammable



vapors and liquids in the vicinity of this or any other
appliance.

NOTE: Turning the refrigerator off via the controls on
the touch panel does not shut off electrical power to the
refrigerator .

 Do not refreeze frozen foods which have thawed



completely.

 In refrigerators with automatic icemakers,



avoid contact with the moving parts of the
ejector mechanism, or with the heating element that
releases the cubes. Do not place fingers or hands on
the automatic icemaking mechanism while the
refrigerator is plugged in.

 Keep fingers out of the “pinch point” areas;



clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.

 Unplug the refrigerator before cleaning and making



repairs.

NOTE: We strongly recommend that any servicing be
performed by a qualified individual.

DANGER! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous…even if they will sit for “just a few days.” If
you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator or

Refrigerants

All refrigeration products contain refrigerants, which
under federal law must be removed prior
to product disposal. If you are getting rid of an
old refrigeration product, check with the company
handling the disposal about what to do.

Freezer:

 Take off the doors.
 Leave the shelves in place so that children may not

easily climb inside.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an extension cord.

However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a
CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet
and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

2

WARNING!

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must

 The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates



 Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is



 If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to



INSURE PROPER GROUND
EXISTS BEFORE USE

with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock
hazard from this appliance.

properly grounded.

have it replaced with a properly grounded 3-prong wall outlet.

be properly grounded.

GEAppliances.com

 The refrigerator should always be plugged into its own



individual electrical outlet which has a voltage rating that
matches the rating plate.

 This provides the best performance and also prevents



overloading house wiring circuits which could cause a fire
hazard from overheated wires.

 Never unplug your refrigerator by pulling on the power cord.



Always grip plug firmly and pull straight out from the outlet.

Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS

 Repair or replace immediately all power cords that have



become frayed or otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its length or at either
end.

 When moving the refrigerator away from the



wall, be careful not to roll over or damage the
power cord.

3

How to install features. (Not all features are on all models.)

 TOP FREEZER SHELF

Make sure the shelf front locks into
position.

Top Freezer Shelf

FREEZER DOOR SHELF FRONTS



Make sure that the shelf front locks
into position.

NOTE: On dispenser models, the
longer shelf fronts go in the top
two positions.

Door
Shelf Front

 FILTER CARTRIDGE

Remove Bypass Plug Install Filter Cartridge

 DAIRY COVER

 BOTTLE RETAINER

 ADJUSTABLE

DOOR BINS
DOOR BIN SNUGGERS

Door
Shelf

 LOWER FIXED DOOR BINS

Make sure the bin fronts lock into position.

To remove: Lift the shelf extender
straight up, then pull out.

To replace: Engage the shelf extender
in the molded supports of the door
and push in. It will lock in place.

Lower Door Bin

About the shelves and bins. (Not all features are on all models.)

Rearranging the Shelves

Refrigerator Shelves:

To Remove

Lift up and out

To Replace

Tilt up

Insert
top hook

Freezer Pan:

To Remove

To remove: Lift the front
of the bin up, then pull
out.

To replace or relocate:

Engage the bin in the
molded supports of the
door, and push in. Bin
will lock in place.

Freezer Shelves:

To Remove

Lower to
lock in

place

Remove the pan by pulling it
forward, lifting up the front and
sliding it past the stop location.

4

Slide-Out Spillproof Shelf (on some models)

GEAppliances.com

The slide-out spillproof shelf allows you to
reach items stored behind others. The special

NOTE: Make sure you push the shelves all the
way back in before you close the door.

edges are designed to help prevent spills from
dripping to lower shelves.

Spillproof Shelves (on some models)

Spillproof shelves have special edges
to help prevent spills from dripping to
lower shelves.

About the crispers and pans. (Not all features are on all models.)

HIGH

HIGH

LOW

LOW

Adjustable Humidity Crispers and Snack Pan (on some models)

Slide the control all the way to the
High setting to provide high humidity
recommended for most vegetables.

Slide the control all the way to the Low setting
to provide lower humidity levels recommended
for most fruits.

Normal

Coldest

When replacing the crispers, make
sure you slide them through the
crisper guides.

Convertible Meat Pan (on some models)

The convertible meat pan has its own cold air
duct to allow a stream of cold air from the
freezer compartment to flow around
the pan.

The variable temperature control regulates the air
flow from the freezer compartment.

Crisper Removal

Crispers can easily be removed by tilting up
slightly and pulling past stop location.

Set control lever up to convert the pan
to normal refrigerator temperature and provide
extra vegetable storage space. Cold air duct is
turned off. Variable settings between these
extremes can be selected.

Set control lever down to the coldest setting to
store fresh meats. If lever is left in meat position
for a long period of time, some frost may form
on the inside of the pan.

If the door prevents you from taking out
the crispers, the refrigerator will need to
be rolled forward until the door opens enough
to slide the crispers out. In some cases, when
you roll the refrigerator out, you will need to
move the refrigerator to
the left as you roll it out.

5

About the controls on the refrigerator.

Energy Smart™ Override

To Change Temperature Control Setting with Touch Pads:

Locking the Dispenser

(on some models)

Your controls will look like one of the following:

5

5

6

6

4

4

7

7

3

3

8

8

2

2

9 IS COLDEST

9

9

1

1

0 IS OFF

0

FREEZER FRESH FOOD

FREEZER

REFRIGERATOR

5

4

3

2

1

0

Startup Steps for Proper Temperature Control

STEP 1—Set Fresh Food Control on “5.”
STEP 2—Set Freezer Control on “5.”
STEP 3—WAIT 12 HOURS for temperature to stabilize.
STEP 4—If a change is needed, move the control one number at a time

and allow 12 hours for temperature to stabilize.

Press the Energy Smart™ pad for 3 seconds to override the
Energy Smart™ feature. The LED above the pad will flash
multiple times to confirm a successful override of the feature.
This will disable the feature from altering the performance of
your unit for 18 hours. Eighteen hours after the feature has been
disabled, the Energy Smart™ feature will continue normal
operation.

• Freezer setting is on the left side of the display.

• Refrigerator setting is on the right side of the display.
— Press the Warmer or Colder pad for compartment and direction

desired.

6

7

8

2

9

1

5

6

4

3

7

8

0 IS OFF

9

9 IS COLDEST

9 IS COLDEST

0 IS OFF

NOTE: Turning the refrigerator to the 0(off) setting via the controls does
not shut off electrical power to the refrigerator.

Control settings will vary based on personal preferences, usage
and operating conditions and may require more than one adjustment.

About Energy Smart™ Models Controls

Energy Smart™ is located on the controls of models
equipped with the feature, as shown in the image.

What Energy Smart™ Does

If the ACM (Appliance Communication Module) is
connected to your refrigerator and is receiving
utility rate information, then Energy Smart™
feature alters the performance of the refrigerator. It
minimizes energy consumption when directed by the
Nucleus
Meter. T he Energy Smart
changes in refrigerator or freezer compartment
temperatures and can cause changes in the rate of
ice cube production.

— Present control setting number will illuminate.

— Each time the pad is touched, compartment setting changes one

number.

A display of 1 is warmest and 9 is the coldest setting.

To Turn Cooling Off:

To stop cooling in the refrigerator and freezer compartments,
first repeatedly press the Warmer pad for the freezer until its
display continuously flashes “1”. Then, using the refrigerator
control, repeatedly press Warmer until both displays f lash “0”.
“0” in both displays turns off the cooling system. On some
models, it may be necessary to set only one control to 0 to
turn off cooling in both compartments.

NOTE: Turning the refrigerator to the 0(off) setting via the
controls does not shut off electrical power to the refrigerator.

Control settings will vary based on personal preferences, usage
and operating conditions and may require more than one adjustment.

TM

(separately purchased device) or Smart

TM

feature can cause

The temperature controls are preset in the factory at 37°F for the
refrigerator compartment and 0°F for the freezer compartment.
Allow 24 hours for the temperature to stabilize to the preset
recommended settings.

The temperature controls can display both the SET temperature as well
as the actual temperature in the refrigerator and freezer. The actual
temperature may vary slightly from the SET temperature based on usage
and operating environment.

6

Press the Lock pad
for 3 seconds to lock the
dispenser and control panel.
To unlock, press and hold
the key pads again for 3 seconds.

Setting either or both controls to OFF stops cooling in both the freezer
and refrigerator compartments, but does not shut off electrical power
to the refrigerator.

NOTE: The refrigerator is shipped with protective film covering the
temperature controls. If this film was not removed during installation,
remove it now.

About the ice and water dispenser. (On some models.)

To Use the Dispenser

Select or
Press the glass gently against the top of the

dispenser cradle.
The spill shelf is not self-draining. To reduce

water spotting, the shelf and its grille should be
cleaned regularly.

If no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser arm for at least two
minutes to remove trapped air from the water line
and to fill the water system. To flush out impurities
in the water line, throw away the first six glassfuls
of water.

CAUTION: Never put fingers or any other
objects into the ice crusher discharge opening.

Spill Shelf

Crushed

Locking the Dispenser (on some models)

Press the Crushed and Cubed
key pads for 3 seconds to lock

Cubed

to Lock Control

the dispenser and control panel.
To unlock, press and hold
the key pads again for 3 seconds.

Ice Storage Drawer on Dispenser Models

To remove:

Slide the icemaker power switch to the OFF position. Pull
the drawer straight out and then lift past the stop position.

To replace:

When replacing the drawer, make sure to push it firmly
into place. If it does not go all the way back, remove it and
rotate the drive mechanism 1/4 turn. Then push the
drawer back again.

Important Facts About Your Dispenser

 Do not add ice from trays or bags to the storage bin. It may

not crush or dispense well.

 Avoid overfilling glass with ice and use of narrow glasses.

Backed-up ice can jam the chute or cause the door in the
chute to freeze shut. If ice is blocking the chute, poke it
through with a wooden spoon.

 Beverages and foods should not be quick-chilled in the ice

storage bin. Cans, bottles or food packages in the storage bin
may cause the icemaker or auger to jam.

 To keep dispensed ice from missing the glass, put the glass

close to, but not touching, the dispenser opening.

Dispenser Light

This pad turns the night light in
the dispenser on and off. The
light also comes on when the
dispenser cradle is pressed. If this
light burns out, it should be
replaced with a 6 watt maximum,
12 volt DC bulb .

Rotate

Drive
Mechanism

 Some crushed ice may be dispensed even though you selected

Cubed. This happens occasionally when a few cubes have been
left in the crusher.

 After crushed ice is dispensed, some water may drip from the

chute.

 Sometimes a small mound of snow will form on the door in

the ice chute. This condition is normal and usually occurs
when you have dispensed crushed ice repeatedly. The snow
will eventually evaporate.

 The first glass of water dispensed may be warmer than the

following ones. This is normal.

 Dispensed water is not ice cold. For colder water, simply add

crushed ice or cubes before dispensing water.

About the automatic icemaker.

It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become

cloudy, taste stale, and shrink.

Icemaker Accessory Kit

If your refrigerator did not come already equipped
with an automatic icemaker, an icemaker accessory kit
is available at extra cost. Check the back of the
refrigerator for the specific icemaker kit needed for
your model.

7

About the automatic icemaker. GEAppliances.com

A newly-installed refrigerator may take 12–24 hours to begin making ice.

Automatic Icemaker(on some models)

When the refrigerator has been connected to
the water supply, slide the power switch to the
ON position.

The icemaker will fill with water when
it cools to 15°F. When the bin fills to the level
of the feeler arm, the icemaker will stop
producing ice.

Be sure nothing interferes with the sweep of the
feeler arm.

Power Switch

Icemaker

Feeler Arm

About the water filter cartridge. (On some models.)

Water Filter Cartridge

The water filter cartridge is located in the back upper right
corner of the refrigerator compartment.

When to Replace the Filter on Models With a
Replacement Indicator Light

There is a replacement indicator light for the water filter
cartridge on the dispenser. This light will turn orange to tell you
that you need to replace the filter soon.

The filter cartridge should be replaced when the replacement
indicator light turns red or if the flow of water to the dispenser or
icemaker decreases.

Line up the arrow on the cartridge and the cartridge holder.
Place the top of the new cartridge up inside the holder. Do
not push it up into the holder.

Slowly turn it to the right until
the filter cartridge stops. DO NOT
OVERTIGHTEN. As you turn the
cartridge, it will automatically
raise itself into position. The
cartridge will move about 1/2
turn.

R
for 1-1/2 gallons (about three
minutes) to clear the system and prevent sputtering.

Press and hold the RESET WATER FILTER pad (on some
models) on the dispenser for three seconds.

Throw away the first few batches of ice to allow
the water line to clear.

The icemaker will produce seven cubes per
cycle—approximately 100–130 cubes in a 24­hour period, depending on freezer
compartment temperature, room
temperature, number of door openings and
other use conditions.

You will hear a buzzing sound each time the
icemaker fills with water.

Cartridge
Holder

un water from the dispenser

When to Replace the Filter on Models Without a
Replacement Indicator Light

The filter cartridge should be replaced every six months
or earlier if the flow of water to the water dispenser or icemaker
decreases.

Filter Bypass Plug

You must use the filter bypass plug when a replacement filter
cartridge is not available. The dispenser and the icemaker will not
operate without the filter or filter bypass plug.

Removing the Filter Cartridge

If you are replacing the cartridge, first remove the old one by
slowly turning it to the left. Do not pull down on the cartridge. A
small amount of water may drip down.

Filter
Bypass
Plug

Filter
Bypass
Plug

Installing the Filter Cartridge

If you are replacing a
SmartWatercartridge
with an adapter, it must
be removed befor e
installing the cartridge.
To remove the adapter,
turn it to the left about
1/4 turn.

If you are replacing a
Water by Culligan cartridge,
leave the adapter in place.
This adapter will stay in the refrigerator when you replace
future cartridges.

On models without a replacement indicator light,
apply the month and year sticker to the new cartridge to
remind you to replace the filter in six months.

Fill the replacement cartridge with water from the tap to
allow for better flow from the dispenser immediately after
installation.

With adapter

(appearance may vary)

Without adapter

8

To use the filter bypass plug on Water by Culligan models,
you must first remove the filter adapter from the cartridge
holder by turning it to the left.

For the maximum benefit of your filtration system, GE
recommends the use of GE branded SmartWater filters only.
Using GE branded filters in GE and Hotpoint refrigerators
provides optimal performance and reliability. GE branded
SmartWater filters are always the right choice because they are
patented and designed specifically for GE products. GE
SmartWater filters meet rigorous industry NSF standards for
safety and quality that are important for products that are
filtering your water. GE has not qualified non-GE branded filters
for use in GE and Hotpoint refrigerators and there is no
assurance that non-GE branded filters meet GE’s standards for
quality, performance and reliability.

If you have questions—visit our Website
at GEAppliances.com, or call 1.800.GE.CARES
(1.800.432.2737).

Replacement filters:
To order additional filter cartridges in the United States,

visit our Website at GEAppliances.com, or call GE Parts
and Accessories, 800.626.2002.

Filter Model MWF
Customers in Canada should consult the yellow pages for the

nearest Mabe Service Center.
Customers outside of the United States or Canada should

contact the local distributor.

SmartWater

Water by Culligan

Care and cleaning of the refrigerator. GEAppliances.com

Cleaning the Outside

The dispenser drip area, (on some models) beneath

the grille, should be wiped dry. Water left in this
area may leave deposits . Remove the deposits by
adding undiluted vinegar to the well. Soak until the
deposits disappear or become loose enough to rinse
away .

The dispenser cradle (on some models). Before
cleaning, lock the dispenser by pr essing and holding
the Lock pad for 3 seconds. Clean with warm water
and baking soda solution—about
a tablespoon (15 ml) of baking soda to a quart (1 l)
of water. Rinse thoroughly and wipe dry.

The door handles and trim. Clean with a cloth
dampened with soapy water. Dry with a soft cloth.

Keep the outside clean. Wipe with a clean cloth
lightly dampened with kitchen appliance wax or
mild liquid dish detergent. Dry and polish with a
clean, soft cloth.

The stainless steel door panels and handles.

Cleaning the Inside

The stainless steel panels can be cleaned with
a commercially available stainless steel cleaner
or a similar product using a clean, soft cloth. Do
not use appliance wax, polish, bleach or products
containing chlorine on stainless steel doors and
handles.

For best results, GE recommends using stainless steel
cleaner PM10X311 with the WX10X307 polishing
cloth, or for convenience the SS cleaning wipes , part
number WX10X10001.

Do not wipe the refrigerator with a soiled dish cloth
or wet towel. These may leave a residue that can
erode the paint. Do not use scouring pads,
powdered cleaners, bleach or cleaners containing
bleach because these products can scratch and
weaken the paint finish.

To help prevent odors, leav e an open box of baking

soda in the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning. If this is not

practical, wring excess moisture out of sponge or
cloth when cleaning around switches, lights or
controls.

Use warm water and baking soda solution—about
a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.

After cleaning the door gaskets, apply a thin layer
of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets from
sticking and bending out of shape.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All
types of floor coverings can be damaged, particularly cushioned
coverings and those with embossed surfaces.

Preparing for Vacation

For long vacations or absences, remove food and unplug the
refrigerator. Clean the interior with a baking soda solution of
one tablespoon (15 ml) of baking soda to one quart (1 l) of water.
Leave the doors open.

Drain opening in freezer compartment. During yearly
cleaning, remo ve bottom freezer pan and flush a
solution of baking soda—1 teaspoon (5 ml) and 2
cups (500 ml) of hot (not boiling) water— through
the drain line with the help of a meat baster. This
will help eliminate odor and reduce the likelihood
of a clogged drain line. If drain becomes clogged,
use a meat baster and baking soda solution to force
the clog through the drain line.

Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference may cause
them to break. Handle glass shelves carefully. Bumping
tempered glass can cause it to shatter. Do not wash any
plastic refrigerator parts in the dishwasher.

Pull the refrigerator straight out and return it to position
by pushing it straight in. Moving the refrigerator in a side
direction may result in damage to the floor covering or
refrigerator.

When pushing the refrigerator back, make sure you don’t roll over
the power cord or icemaker supply line (on some models).

Slide the icemaker power switch to the OFF position and shut off
the water supply to the refrigerator.

Preparing to Move

Secure all loose items such as grille, shelves and drawers by taping them securely in place to prevent damage.

Be sure the refrigerator stays in an upright position during moving.

Replacing the Light Bulbs

NOTE: Turning the refrigerator to the 0 (off) setting via the controls does not shut off electrical power to the refrigerator.

Unplug the refrigerator.
Remove the shelf just below the light shield.

Replace with an appliance bulb of the same or lower wattage.
Reinstall the shelf and plug the refrigerator back in.

9

Installation Instructions

Models 20, 22, 25

Questions? Call 800.GE.CARES (800.432.2737)

Questions? In Canada, call 1.800.561.3344

or Visit our Website at: www.geappliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT

instructions for local inspector’s use.

•

IMPORTANT

governing codes and ordinances.

• Note to Installer –Be sure to leave these

instructions with the Consumer.

• Note to Consumer –Keep these instructions

for future reference.

• Skill level – Installation of this appliance requires
basic mechanical skills.

• Completion time – Refrigerator Installation

15 minutes

• Proper installation is the responsibility of installer.

• Product failure due to improper installation is not

covered under the Warranty.

REFRIGERATOR LOCATION

• Do not install the refrigerator where the temperature will
go below 60°F (16°C) because it will not run often enough
to maintain proper temperatures.

• Install it on a floor strong enough to support it fully
loaded.

ROLLERS

The rollers hav e 3 purposes:

 Rollers adjust so the door closes easily when opened about

halfway.

 Rollers adjust so the refrigerator is firmly positioned on the

floor and does not wobble.

 Rollers allow you to move the refrigerator away from the

wall for cleaning.

To adjust the rollers,remove the base grille by pulling it out
at the bottom.

Save these

–

Observe all

–

or Visit our Website at: GEAppliances.com

WATER SUPPLY TO THE ICEMAKER (on some

models)

If the refrigerator has an icemaker, it will have to be
connected to a cold water line. A GE water supply kit is
available at extra cost from your dealer, by visiting our
Website at GEAppliances.com (in Canada, at
www.GEAppliances.ca), or from Parts and Accessories,

800.626.2002.

CLEARANCES

Allow the following clearances for ease of installation,
proper air circulation and plumbing and electrical connections.

• Sides 1/8″ (4 mm) • Top 1″ (25 mm) • Back 1″ (25 mm)
A door clearance of 3/4″ (19 mm) is needed for a 90º door

opening which pro vides better access to food storage area.

DOOR ALIGNMENT

After leveling, make sur e that doors are e ven a t the top .
To make the doors even, adjust the refrigerator door.

Using a 5/16″ socket wrench, turn the door adjusting screw
to the right to raise the door, to the left to lower it. (A nylon
plug, embedded in the threads of the pin, prevents the pin
from turning unless a wrench is used.)

After one or two turns of the wrench, open and close the
refrigerator compartment door and check the alignment at
the top of the doors.

Turn the roller adjusting screws clockwise to raise the
refrigerator, counterclockwise to lower it. Use an adjustable
wrench (3/8″ hex head bolt) or pliers.

To replace base grille, line up the clips on back of grille
between the bar and the bottom of the cabinet. Push forward
until grille snaps into place.

5/16″ Socket
Wrench

To remove the base
grille, open the doors
and then pull the
grille straight out.

Raise

10

Installation Instructions

INSTALLING THE WATER LINE

BEFORE YOU BEGIN

Recommended copper water supply kits are WX8X2,
WX8X3 or WX8X4, depending on the amount of tubing
you need. Approved plastic water supply lines are GE
SmartConnect™Refrigerator Tubing (WX08X10002,
WX08X10006, WX08X10015 and WX08X10025).

When connecting your refrigerator to a GE Reverse Osmosis
Water System, the only approved installation
is with a GE RVKit. For other reverse osmosis water systems,
follow the manufacturer’s recommendations.

If the water supply to the refrigerator is from a Reverse
Osmosis Water Filtration System AND the refrigerator also
has a water filter, use the refrigerator’s filter bypass plug.
Using the refrigerator’s water filtration cartridge in
conjunction with the RO filter can result in hollow ice cubes
and slower water flow from the water dispenser.

This water line installation is not warranted by the
refrigerator or icemaker manufacturer. Follow these
instructions carefully to minimize the risk of expensive water
damage.

Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and lead to
water leakage or flooding. Call a qualified plumber to correct
water hammer before installing
the water supply line to the refrigerator.

To prevent burns and product damage, do not hook
up the water line to the hot water line.

If you use your refrigerator before connecting the water line,
make sure the icemaker power switch is in the OFF position.

Do not install the icemaker tubing in areas where
temperatures fall below freezing.

All installations must be in accordance with local plumbing
code requirements.

WARNING – Connect to potable water

supply only.

WHAT YOU WILL NEED (CONT.)

NOTE: The only GE approved plastic tubing is
that supplied in GE SmartConnect™ Refrigerator
Tubing kits. Do not use any other plastic water
supply line because the line is under pressure at
all times. Certain types of plastic will crack or
rupture with age and cause water damage to your
home.

• A GE water supply kit (containing tubing, shutoff
valve and fittings listed below) is available at extra cost
from your dealer or from Parts and Accessories,

800.626.2002.

• A cold water supply. The water pressure must be
between 20 and 120 p.s.i. (1.4–8.2 bar) on models without
a water filter and between 40 and 120 p.s.i. (2.8–8.2 bar)
on models with a water filter.

• Power drill.

• 1/2″ or adjustable wrench.

• Straight and Phillips blade screwdriver.

• Two 1/4 ″ outer diameter compression nuts and

2 ferrules (sleeves)—to connect the copper tubing
to the shutoff valve and the refrigerator water valve.

OR

• If you are using a GE SmartConnect™ Refrigerator
Tubing kit, the necessar y fittings are preassembled to the
tubing.

WHAT YOU WILL NEED

• Copper or GE SmartConnect™Refrigerator

Tubing kit, 1/4″ outer diameter to connect the

refrigerator to the water supply. If using copper, be sure
both ends of the tubing are cut square.

To deter mine how much tubing you need: measure
the distance from the water valve on the back of the
refrigerator to the water supply pipe. Be sure there is
sufficient extra tubing to allow the refrigerator to move out
from the wall after installation.

GE SmartConnect™Refrigerator Tubing Kits are available
in the following lengths:
2′ (0.6 m) – WX08X10002
6′ (1.8 m) – WX08X10006
15′ (4.6 m) – WX08X10015
25′ (7.6 m) – WX08X10025

• If your existing copper water line has a flared fitting at
the end, you will need an adapter (available at plumbing
supply stores) to connect the water line to the refrigerator
OR you can cut off the flared fitting
with a tube cutter and then use a compression fitting.
Do not cut formed end from GE SmartConnect™
Refrigerator tubing.

• Shutoff valve to connect to the cold water line.
The shutoff valve should have a water inlet with a
minimum inside diameter of 5/32″ at the point of
connection to the COLD WATER LINE. Saddle-type
shutoff valves are included in many water supply kits.
Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes. Install the
shutoff valve on the nearest frequently used drinking
water line.

11

Installation Instructions

1

SHUT OFF MAIN WATER SUPPLY

DRILL THE HOLE FOR THE VALVE

2

Choose a location for the valve that is easily accessible.
It is best to connect into the side of a vertical water
pipe. When it is necessary to connect into a horizontal
water pipe, make the connection to the top or side,
rather than at the bottom,
to avoid drawing off any sediment from the
water pipe.

Drill a 1/4″ hole in the water pipe (even if using a self­piercing valve) using a sharp bit. Remove any burrs
resulting from drilling the hole in the pipe. Take car e
not to allow water to drain into the drill. Failure
to drill a 1/4″ hole may result in reduced ice production
or smaller cubes.

5

CONNECT THE TUBING TO THE VALVE

Place the compression nut and ferrule (sleeve) for copper
tubing onto the end of the tubing and connect it to the
shutoff valve.

Make sure the tubing is fully inserted into the valve.
Tighten the compression nut securely.

For plastic tubing from a GE SmartConnect™
Refrigerator Tubing kit, insert the molded end
of the tubing into the shutoff valve and tighten
compression nut until it is hand tight, then tighten one
additional turn with a wrench. Overtightening may
cause leaks.

Saddle-Type
Shutoff Valve

Packing Nut

NOTE: Commonwealth of Massachusetts Plumbing

Outlet Valve

Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts. Consult
with your licensed plumber.

Compression Nut

SmartConnect™
Tubing

Ferrule (sleeve)

3

FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water pipe with the
pipe clamp.

Tighten the clamp screws until the sealing washer begins
to swell.

NOTE: Do not overtighten or you may crush the
tubing.

Pipe Clamp

Clamp Screw

Saddle-Type
Shutoff Valve

NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts. Consult
with your licensed plumber.

4

ROUTE THE TUBING

Route the tubing between the cold water line and the
refrigerator.

Route the tubing through a hole drilled in the wall or

floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.

NOTE: Be sure there is sufficient extra tubing to allow
the refrigerator to move out from the wall after
installation.

Washer
Inlet End

Vertical Cold
Water Pipe

6

FLUSH OUT THE TUBING

Tur n the main water supply on and f lush out the tubing
until the water is clear.

7

CONNECT THE TUBING TO THE
REFRIGERATOR

NOTES:

• Before making the connection to the refrigerator, be
sure the refrigerator power cord is not plugged into
the wall outlet.

• If your refrigerator does not have a water filter, we
recommend installing one if your water supply has
sand or particles that could clog the screen of the
refrigerator’s water valve. Install it in the water line
near the refrigerator. If using a GE SmartConnect™
Refrigerator Tubing kit, you
will need an additional tube (WX08X10002)
to connect the filter. Do not cut plastic tube
to install filter.

12

7

CONNECT THE TUBING TO THE
REFRIGERATOR

(CONT.)

Installation Instructions

7

CONNECT THE TUBING TO THE
REFRIGERATOR

(CONT.)

Some models have the refrigerator connection at the
end of tubing located outside the compressor
compartment access cover. On other models, the
compressor compartment access cover must be removed
in order to access the refrigerator connection at the
water valve.

On models using the refrigeration connection at the
water valve, remove the plastic flexible cap.

Tubing
Clamp

Ferrule
(sleeve)

Refrigerator
Connection

TURN THE WATER ON AT THE SHUTOFF

8

1/4″
Compression
Nut

1/4″
Tubing

SmartConnect™
Tubing

VALVE

Tighten any connections that leak.

Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown. On a GE SmartConnect
Refrigerator Tubing kit, the nuts
are already assembled to the tubing.

Insert the end of the tubing into the refrigerator
connection as far as possible. While holding the tubing,
tighten the fitting.

For plastic tubing from a GE SmartConnect

™

Refrigerator Tubing kit, insert the molded end of the
tubing into the refrigerator connection and tighten the
compression nut until it is hand tight, then tighten one
additional turn with a wrench. Overtightening may
cause leaks.

Fasten the tubing into the clamp provided as shown to
keep it in position. You may need to pry open the
clamp.

One of the illustrations below will look like the
connection on your refrigerator.

Tubing
Clamp

1/4″
Compression
Nut

Ferrule
(sleeve)

Refrigerator
Connection

SmartConnect™
Tubing

1/4″
Tubing

™

Reattach the access cover.

PLUG IN THE REFRIGERATOR

9

Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.

10

START THE ICEMAKER

Slide the icemaker power switch to the ON position. The
icemaker will not begin to operate until it reaches its
operating temperature of 15°F (-9°C) or below. It will
then begin operation automatically if the icemaker
power switch is in the ON position.

.

13

Normal operating sounds.

Newer refrigerators sound different from older refrigerators. Modern refrigerators have
more features and use newer technology.

Do you hear what I hear? These sounds are normal.

HUMMM...

WHOOSH...



The new high efficiency compressor may run faster and
longer than your old refrigerator and you may hear a
high-pitched hum or pulsating sound while
it is operating.



Sometimes the refrigerator runs for an extended period,
especially when the doors are opened frequently. This means
that the Frost Guard™ feature is working to prevent freezer
burn and improve food preservation.



You may hear a whooshing sound when the doors close. This
is due to pressure equalizing within the refrigerator.



You may hear the fans spinning at high speeds.
This happens when the refrigerator is first plugged in,
when the doors are opened frequently or when
a large amount of food is added to the refrigerator or
freezer compartments. The fans are helping to maintain
the correct temperatures.



If either door is open for over 3 minutes, you may hear the
fans come on in order to cool the light bulbs.



The fans change speeds in order to provide optimal
cooling and energy savings.

CLICKS, POPS,

CRACKS and CHIRPS



You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.



Electronic dampers click open and closed to provide
optimal cooling and energy savings.



The compressor may cause a clicking or chirping sound
when attempting to restart (this could take
up to 5 minutes).



The electronic control board may cause a clicking sound
when relays activate to control refrigerator components.



Expansion and contraction of cooling coils during and
after defrost can cause a cracking or popping sound.



On models with an icemaker, after an icemaking cycle,
you may hear the ice cubes dropping into
the ice bucket.

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

WATER SOUNDS



The flow of refrigerant through the freezer cooling coils
may make a gurgling noise like boiling water.



Water dropping on the defrost heater can cause a sizzling,
popping or buzzing sound during the defrost cycle.



A water dripping noise may occur during the defrost cycle
as ice melts from the evaporator and flows into the drain
pan.



Closing the door may cause a gurgling sound due to
pressure equalization.

14

Problem Possible Causes What To Do

Refrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate

Refrigerator or freezer Temperature control not set • See About the controls.
compartment too warm cold enough.

Freezer control • Move the freezer control to a lower temperature setting.
in 0 (off) position.

Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.

breaker is tripped.
Energy Smart™ feature is •Wait about 2 hours for normal operation to continue.
altering refrigerator performance

Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.

Door left open. • Check to see if package is holding door open.
Energy Smart™ feature is • See About Energy Smart™ Models.

altering refrigerator performance

GEAppliances.com

Problem Possible Causes What To Do

Vibration or rattling Front rollers need adjusting. • See Rollers. Slight vibration is normal.
Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completely

long periods or cycles is first plugged in. cool down.
on and off frequently.

(Modern refrigerators
with more storage

space and a larger
freezer require more

operating time. They
start and stop often

to maintain even
temperatures.)

Frost or ice crystals Door left open. •Check to see if package is holding door open.
on frozen food
(frost within package
is normal)

Divider between Automatic energy saver •This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.

Automatic icemaker Icemaker power switch • Slide the power switch to the ONposition.
does not work is in the OFF position.
(on some models)

Ice cubes have Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste

Small or hollow cubes Water filter clogged. •Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.

Door not closing Door gasket on hinge side •Apply petroleum jelly on face of gasket.
properly sticking or folding over.

Orange glow in freezer Defrost heater is on. • This is normal.
Cube dispenser does not Icemaker or water supply • Turn on icemaker or water supply.

work (on some models) turned off.

Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.

Door left open. • Check to see if package is holding door open.
Hot weather or frequent • This is normal.

door openings.
Temperature controls • See About the controls.

set at the coldest
setting.

Too frequent or too long
door openings.

Water supply turned off or •See Installing the water line.
not connected.

Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.

Piled up cubes in the storage •Level cubes by hand.
bin cause icemaker to shut off.

Ice cubes stuck in icemaker. •Turn off the icemaker, remove cubes and turn the

icemaker back on.

Food transmitting odor/taste • Wrap foods well.
to ice cubes.

Interior of refrigerator •See Care and cleaning.
needs cleaning.

Temperature control not set • See About the controls.
cold enough.
Energy Smart™ feature is • See About Energy Smart™ Models.
altering refrigerator performance

Ice cubes are froz en to • Remove cubes.
icemaker feeler arm.

Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.

•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.

Dispenser is LOCKED. • Press and hold the Lock pad for 3 seconds.

15

Before you call for service…

Problem Possible Causes What To Do

Water has poor taste/odor Water dispenser has not been •Dispense water until all water in system is replenished.
(on some models) used for a long time.

Water in first glass is Normal when refrigerator •Wait 24 hours for the refrigerator to completely
warm (on some models) is first installed. cool down.

Water dispenser has not been • Dispense water until all water in system is replenished.
used for a long time.

Water system has been drained. • Allow several hours for replenished supply to chill.

Water dispenser does Water supply line turned • See Installing the water line.
not work (on some models) off or not connected.

Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Air may be trapped in the • Press the dispenser arm for at least two minutes.

water system.
Dispenser is LOCKED. • Press and hold the Lock pad for 3 seconds.

Water spurting from Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (about
dispenser

Water is not dispensed Water in reservoir is frozen. • Call for service.
No water or ice cube Supply line or shutoff • Call a plumber.

production valve is clogged.

Water filter clogged. • Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED. • Press and hold the Lock pad for 3 seconds.

Refrigerator has odor Foods transmitting • Foods with strong odors should be tightly wrapped.

odor to refrigerator.

Interior needs cleaning. • See Care and cleaning.
Defrost water drainage • See Care and cleaning.

system needs cleaning.

Moisture forms on Not unusual during •Wipe surface dry.
outside of refrigerator periods of high humidity.

Moisture collects inside Too frequent or too

long door openings.

Interior light does No power at outlet. • Replace fuse or reset the breaker.
not work

Water on kitchen floor or Drain in the bottom of • See Care and cleaning.
on bottom of freezer the freezer clogged.

Hot air from bottom Normal air flow cooling motor.
of refrigerator In the refrigeration process ,

Light bulb burned out. •See Replacing the light bulbs.

Cubes jammed in chute. •Poke ice through with a wooden spoon.

it is normal that heat be expelled
in the area under the refrigerator.
Some floor coverings are sensitive
and will discolor at these normal
and safe temperatures.

11/2 gallons).

• Keep an open box of baking soda in the refrigerator;
replace every three months.

16

Cubed Ice was selected Last setting was Crushed Ice. • A few cubes were left in the crusher from the previous
but Crushed Ice was setting. This is normal.
dispensed (

Frequent “buzzing” sound Icemaker power switch is in the • Slide the power switch to the OFF position. Keeping it in

on some models)

ON position but the water supply the ON position will damage the water valve.

to the refrigerator has not been
connected.

CUSTOMER WARRANTY

(for customers in Canada)

Your refrigerator is warranted to be free of defects in material and workmanship.

What is covered How Long Warranted Parts Labour

(From Date of Sale) Repair or Replace

at Mabe’s Option

Compressor GE Profile: Ten (10) Years GE Profile: Ten (10) Years GE Profile: Five (5) Years

GE and All Other GE and All Other GE and All Other

Brands: One (1) Year Brands: One (1) Year Brands: One (1) Year

Sealed System (including GE Profile: Five (5) Years GE Profile: Five (5) Years GE Profile: Five (5) Years
evaporator, condenser GE and All Other GE and All Other GE and All Other
tubing and refrigerant) Brands: One (1) Year Brands: One (1) Year Brands: One (1) Year

All Other Parts One (1) Year One (1) Year One (1) Year

TERMS AND CONDITIONS:

This warranty applies only for single family domestic use in
Canada when the Refrigerator has been properly installed
according to the instructions supplied by Mabe and is
connected to an adequate and proper utility service.

Damage due to abuse, accident, commercial use, and alteration
or defacing of the serial plate cancels all obligations of this
warranty.

Service during this warranty period must be performed by an
Authorized Mabe Service Agent.

Neither Mabe nor the Dealer is liable for any claims or
damages resulting from failure of the Refrigerator or from
service delays beyond their reasonable control.

To obtain warranty service, purchaser must present the original
Bill of Sale. Components repaired or replaced are warranted
through the remainder of the original warranty period only.

This warranty is extended to the original purchaser and any
succeeding owner for products purchased for home use within
Canada. In home warranty service will be provided in areas
where it is available and deemed reasonable by Mabe
to provide.

This warranty is in addition to any statutory warranty.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any
implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the

shortest period allowed by law.

WHAT IS NOT COVERED:

• Owner is responsible to pay for service calls related to
product installation and/or teaching how to use the product.

• Damage to finish must be reported within 48 hours following
the delivery of the appliance.

• Damage to finish after delivery.

• Improper installation—proper installation includes adequate
air circulation to the refrigeration system, adequate electrical,
plumbing and other connecting facilities.

• Replacement of house fuses or resetting of circuit breakers.

• Replacement of light bulbs.

• Damage to product caused by accident, fire, floods or acts
of God.

• Loss of food due to spoilage.

• Proper use and care of product as listed in the owner’s
manual, proper setting of controls.

• Product not accessible to provide required service.

• Damage caused by a non-GE brand water filter.

• Warrantor is not responsible for consequential damages.

IMPORTANT

Keep this warranty and your bill of sale as proof of original purchase and purchase date.
Please have serial number and model number available when calling for service.

Mabe Service is available coast to coast. If further help is
needed concerning this warranty, contact:

Manager, Consumer Relations
Mabe Canada Inc., Consumer Service
1 Factory Lane, Suite 310
Moncton, New Brunswick E1C 9M3

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

1.800.561.3344

17

Refrigerator Warranty. (For customers in the United States)

All warranty service provided by our Factory Service Centers,
or an authorized Customer Care

®

technician. To schedule service,
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

available when calling for service.

For The Period Of: GE Will Replace:

GE and GE PROFILE MODELS:
One Year Any part of the refrigerator which fails due to a defect in materials or workmanship.

From the date of the During this limited one-year warranty, GE will also provide, free of charge, all labor and
original purchase related service to replace the defective part.

Thirty Days Any part of the water filter cartridge which fails due to a defect in materials or workmanship.

(Water filter, if included) During this limited thirty-day warranty, GE will also provide, free of charge, a replacement water
From the original filter cartridge.
purchase date of
the refrigerator

GE PROFILE MODELS ONLY:
Five Years Any part of the sealed refrigerating system (the compressor, condenser, evaporator

(GE Profile models only) and all connecting tubing) which fails due to a defect in materials or workmanship.
From the date of the During this limited five-year sealed refrigerating system warranty, GE will also provide,
original purchase free of charge, all labor and related service to replace the defective part in the sealed

refrigerating system.

What GE Will Not Cover:

 Service trips to your home to teach you how to use

the product.

 Improper installation, delivery or maintenance.
 Failure of the product if it is abused, misused, or used

for other than the intended purpose or used
commercially.

 Loss of food due to spoilage.
 Replacement of house fuses or resetting of circuit

breakers .

 Damage caused after delivery.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are
limited to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service
location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

 Replacement of the water filter cartridge, if included,

due to water pressure that is outside the specified
operating range or due to excessive sediment in the
water supply.

 Replacement of the light bulbs, if included, or water

filter cartridge, if included, other than as noted above.

 Damage to the product caused by accident, fire, floods

or acts of God.

 Incidental or consequential damage caused by possible

defects with this appliance.

 Product not accessible to provide required service.
 Damage caused by a non-GE brand water filter.

18

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Performance Data Sheet
SmartWater Filtration System-GE

This system has been tested and certified in filter model GE MWF according to NSF/ANSI Standards 42 and 53 for reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water
leaving the system, as specified in NSF/ANSI Standards 42 and 53.* (Safety factors built in for unmetered usage)

Standard No. 42: Aesthetic effects

Substance
Reduction Average Influent

Chlorine Taste
& Odor

Nominal Particulate
Class I, ≥0.5 to <1.0 μm

2.0 mg/L 2.0 mg/L ± 10% 97.5% 0.05 mg/L N/A ≥50% J-00077703

7,833,333 pts/mL At least 10,000 particles/mL 99.7% 18,617 pts/mL N/A ≥85% J-00077704

Standard No. 53: Health effects

Substance
Reduction Average Influent

Cyst* 147,5000 cysts/L Minimum 50,000 cysts/L 99.99% 1 cyst/L N/A ≥99.95% J-00077721
Asbestos 47 MF/L 10

Atrazine 0.009 mg/L 0.009 mg/L ± 10% 94.5% 0.0005 mg/L 0.003 mg/L N/A J- 00077708
Benzene 0.016 mg/L 0.015 mg/L ± 10% 96.7% 0.0005 mg/L 0.005 mg/L N/A J-00077717
Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 98.7% 0.001 mg/L 0.04 mg/L N/A J-00077718
Endrin 0.006 mg/L 0.006 mg/L ± 10% 95.6% 0.0003 mg/L 0.002 mg/L N/A J-00082185
Lead @ pH 6.5 0.152 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00077722
Lead @ pH 8.5 0.148 mg/L 0.15 mg/L ± 10% 99.3% 0.001 mg/L 0.010 mg/L N/A J-00077723
Lindane 0.002 mg/L 0.002 mg/L ± 10% 99% 0.000 02 mg/L 0.0002 mg/L N/A J-00077726
Mercury @ pH 6.5 0.0058 mg/L 0.006 mg/L ± 10% 93.2% 0.0004 mg/L 0.002 mg/L N/A J-00077727
Mercury @ pH 8.5 0.0061 mg/L 0.006 mg/L ± 10% 93.2% 0.0004 mg/L 0.002 mg/L N/A J-0 0077728
P-Dichlorobenzene 0.222 mg/L 0.225 mg/L ± 10% 99.7% 0.005 mg/L 0.075 mg/L N/A J-00077729
Tetrachloroethylene 0.015 mg/L 0.015 mg/L ± 10% 96.6% 0.0005 mg/L 0.005 mg/L N/A J-00082184
Toxaphene 0.015 mg/L 0.015 mg/L ± 10% 93.2% 0.001 mg/L 0.003 mg/L N/A J-00077730
2, 4-D 0.218 mg/L 0.210 mg/L ± 10% 99.5% 0.0009 mg/L 0.07 mg/L N/A J-00077705

*Based on the use of Cryptosporidium parvum oocysts
Capaci ty 300 gallons (1,1 35 liters). Contam inant reduction determined by NSF testing.

Application Guidelines/Water Supply Parameters

Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water

It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
See Installation Manual for Warranty information.

Operating Specifications

• Pressure requirement: 40–120 psi (2.8–8.2 bar), non-shock

• Temperature: 33–100°F (0.6–38°C)

• Flow rate: 0.5 gpm (1.9 lpm)

General Installation/Operation/Maintenance Requirements

•
trapped air.

•

•
expected to drop below 33°F (1°C). Do not install systems in areas where
ambient temperatures may go above 100ºF or below 40°F. Do not install
on a hot water supply.

Special Notices

• Installation instructions are included with the product when shipped.

• This drinking water system must be maintained according to manufacturer’s
instructions, including replacement of filter cartridges.

• Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system. Systems certified for
cyst reduction may be used on disinfected water that may contain filterable cysts.

Tested and Certified by NSF International against ANSI/NSF Standards 42 and 53 in model GE MWF for the reduction of:

Standard No. 42: Aesthetic Effects

• Chemical

– Chlorine Taste and Odor

GE

Appliances
Appliance Park
Louisville, KY 40225
geapplianceparts.com

NSF Specified Challenge
Concentration

NSF Specified Challenge
Concentration

7

to 108 fibers/L; fibers

greater than 10 μm in length

• Mechanical Filtration
– Particulate Reduction, Class I

Average %
Reduction

Average %
Reduction

>99% <1 MF/L N/A ≥99% J-00077707

Water Pressure 40–120 psi (2.8–8.2 bar)
Water Temperature 33ºF–100ºF (0.6ºC–38ºC)

• The contaminants or other substances removed or reduced by this water

• Check for compliance with the applicable state and local laws and regulations.

• Note that while the testing was performed under standard laboratory conditions,

• Installation and use MUST comply with all state and local plumbing codes. Do not

• Do not install where water hammer conditions may occur. If water hammer

•

Standard No. 53: Health Effects

• Chemical Reduction
– Atrazine Reduction
– Endrin Reduction
– Benzene and Carbofuran Reduction
– 1,4 Dichlorobenzene and

®

MWF Cartridge

Average Product
Water Concentration

Average Product
Water Concentration

treatment system are not necessarily in your water.

actual performance may vary. Systems must be installed and operated in
accordance with manufacturer’s recommended procedures and guidelines.

install if water pressure exceeds 120 psi. If your water pressure exceeds 80 psi
(552 kPa), you should install a pressure-limiting valve. Contact a plumbing
professional if you are uncertain how to check your water pressure.

conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.

controlling pressure due to thermal expansion must be installed.

2,4-D Reduction

Max Permissible Product
Water Concentration

Max Permissible Product
Water Concentration

– Lead and Lindane Reduction
– Mercury and Toxaphene Reduction

• Mechanical Filtration
– Cyst and Asbestos Reduction

NSF Reduction
Requirements

NSF Reduction
Requirements

© 2010 GE Company PC61278B

NSF Test
Report

NSF Test
Report

REPLACEMENT

ELEMENT

19

State of California

Department of Public Health

Water Treatment Device

Certificate Number

-

169805

Date Issued: February 2, 2010

Trademark/Model Designation

GE MWF

Manufacturer:

The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:

Microbiological Contaminants and Turbidity

Organic Contaminants

Atrazine
Benzene
Carbofuran
Endrin
Lindane

Tetrachloroethylene
Toxaphene
1,4-dichlorobenzene
2, 4-D

General Electric Company

Replacement Elements

MWF

Inorganic/Radiological Contaminants

sotsebsAstsyC

Lead

Mercury

20

Rated Service Capacity:

Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems certified
for cyst reduction may be used on disinfected waters that may contain filterable cysts.

300 gal

Rated Service Flow:

Conditions of Certification:

0.5 gpm