Whirlpool ED20TWXDN02 User Manual

TimeSmart
Tips liBi^de!
UseECare
G u
Side By Side
efri5[erator/Freezer
A Note to You
Refrigerator Safety.... 3
Parts and Features ... 4
Instaliing Your Refrigerator
Using Your Refrigerator
Caring for Your Refrigerator
Food Storage
Guide.......................27
'4'ouDieshooting Guice
........................
Requesting
Assistance or Service
index
.......................
................
..............
..............
.................
12
24
29
36 37
2
7
PART NO. 2189606
Warranty
..................
40
1-800-253-1301
Call our Consumer Assistance
Center anytime with
questions or comments.
ANoietoYou
Thank you for buying a WHIRLPOOr appliance.
Because your life is getting busier and more compli
cated, WHIRLPOOL refrigerators are easy to use, save time, and help you manage your home better. To ensure that you enjoy years of trouble-free operation, we developed this Use and Oare Guide. It is full of valuable information about how to operate and
maintain your appliance properly and safely. Please
read it carefully.
Also, please complete and mail the Product
Registration Card provided with your appliance. The card helps us notify you about any new information for your appliance.
Look for these limfr Tips locked throughout the Us® & ^e Guide. They wll help you save tirr!^ fnak# tie rp^ of your new appliaaiCe.

Time

Look for these tips
Record your itioders mformation
Write down the following information about your refrigerator to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this
information on the model and serial number plate. Dealer name
Address _____
Phone number (See “Parts and Features” on pages 4-6 for model and serial number label location.)
__________________________________
Model number Serial number Purchase date.
_______________________________
TIP
Keep this book and your sales slip together lor future referen
Call us toll-free anytime with comments or questions at our Consumer Assistance Center;
(-8.

1-800-253-1301

HEIHCEIIAniRSAFEIY

Your safety is important to us.

This guide contains safety statements under a
warning symboi. This symbol alerts you to such dangers as fire, electrical shock, burns, and personal injury. Please pay special attention to this symbol and
A

IMPORTANTSAFETY INSTRUOiONS

follow any instructions given.
AWARNING
• Read all instructions before using the refrigerator.
• Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous ... even if they will “just sit in the garage a few days.”
If you are getting rid of your old refrigerator, do it safely. Please read the enclosed safety booklet from the Association of Home Appliance Manu facturers. Help prevent accidents.

To reduce the risk of fire, eiectricai shock, or injury when using your refrigerator, foilow these basic precautions:

-SAVE THESE INSTRUaiONS-

Help us help you

Please:
• Install and level the refrigerator on a floor that will hold the weight and in an area suitable for its size and use.
• Do not install the refrigerator near an oven, radiator, or other heat source.
• Do not use the refrigerator in an area where the temperature will fall below 55°F (13°C).
• Keep the refrigerator out of the weather.
• Connect the refrigerator only to the proper kind of outlet, with the correct electrical supply and ground ing. (See "Electrical Requirements” on page 7 or refer to the Electrical Requirements and Grounding Instructions Sheet in your Literature Package.)
• Do not load the refrigerator with food before it has time to get properly cool. (See “Setting the controls” on page 12.)
• Use the refrigerator only for the uses described in this manual.
• Properly maintain the refrigerator.
• Be sure the refrigerator is not used by anyone unable to operate it properly.
• Never allow children to operate, play with, or crawl inside the refrigerator.
• Never clean refrigerator parts with flammable fluids. The fumes can create a fire hazard or explosion.
• FOR YOUR SAFETY •
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE
VICINITY OF THIS OR ANY OTHER APPLIANCE.
THE FUMES CAN CREATE A FIRE HAZARD OR EXPLOSION.

ParbandFeatuks

This section contains illustrations of your refrigerator. Use them to become familiar with the location of all the parts and features. Page references are included for your convenience.
NOTE: This manual covers several different models. The model you have purchased may have all or some of the parts and features shown here, and they may not match the illustration exactly.

¡jfr^ 1-800-253-1301

WITH QUESTIONS OR COMMENTS
PARTS AND FEATURES
NOTE: This manual covers several different models. The model you have purchased may have all or some of the parts and features shown here, and they may not match the illustration exactly.
Model and serial number label
(on side wall) (p. 2)
Automatic ice maker
(P. 18)
Ice bin
(p. 20)
Light
(P- 22)
Removable freezer shelves^
(p. 17)
Ice and water dispensing system
(pp. 18-19)
Control panel
Light
(p. 21)
Egg bin
Adjustable
glass shelves
(wire shelves on
some models)
(p. 14)
Crisper light
(p. 21)
Crisper
(p. 16)
Slide-out freezer basket^
(p. 17)
Leveling rollers
(behind base grille) (p. 8)
^ Number varies with model
Meat drawer
(p. 15)
Meat drawer temperature
control
(on side wall)
(P-15)
Base grílle
(p. 25)
PARTS AND FEATURES
NOTE: This manual covers several different models. The model you have purchased may have all or
some of the parts and features shown here, and they may not match the illustration exactly.
Model and serial number label -
(on side wall) (P-2)
Adjustable freezer shelves
(P-17)
Freezer light
(p. 22)
Ice cube trays
Snap-on
door trivet
(p. 13)
Snack bin
(P-17)
Crisper cover
(p. 16)
Control panel
(P- 12)
Light
(P- 21)
Utility
compartment
Adjustable
SPILLGUARD™
shelves
(P-14)
Egg bin
Adjustable
door bins
(P- 14)
Crisper
(P-16)
Freezer bin
(p. 17)
Leveling rollers
(behind base grille) (P-8)
Meat drawer
(P- 15)
Base grille
(P- 25)

1-800-253-1301

WITH QUESTIONS OR COMMENTS

iNSTAiuNC Your Refricerator

It is important to prepare your refrigerator for use. This section tells you how to clean it,
connect it to a power source, install it, and level it.

Unpacking YOUR REFRICERATOR

Removing packa^in^ materials
Remove tape and any labels from your refrigerator before using (except the model and serial number label).
To remove any remaining tape or glue, rub the area briskly with your thumb. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners. These products can damage the surface of your refrigerator. For more information, see “Important Safety Instructions” on page 3.
NOTE: Do not remove any permanent instruction labels inside your refrigerator, or the Tech Sheet that is fastened under the front.

Electrical REQUIREMENTS

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.
Cleaning before use
After you remove all of the packaging materials,
clean your refrigerator before using it if needed. See the cleaning instructions on page 24 for more information.
Time
Easy clean up
Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Rinse with warm water and dry.
TIP
I
Recommended Grounding Method A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused, grounded electrical supply is required. It is recom mended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord. Refer to the Electrical Requirements and Grounding Instructions Sheet in your Literature Package for more details.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the Refrigerator Control to OFF and then unplug the refrigerator. When you are finished with any of these steps, plug the refrigerator in and reset the Refrigerator Control to the desired setting.
INSTALLING YOUR REFRIGERATOR

Space requirements

To ensure proper ventilation for your refrigerator, allow for a V2 inch (1.25 cm) space on each side and at the top. For models that have ice and water dispensers, make sure you leave some extra space at the back to allow for the water line connections.
IfVEUNC
Move the refrigerator into it’s final position. Use a level and check that the refrigerator is level.
NOTE: If your refrigerator has an automatic ice
maker, do this before attaching the ice maker to a water supply. If you move the refrigerator after the water line has been hooked up you may loosen or
disconnect the fittings. Your refrigerator has two leveling screws, one on
each side.
To level your refrigerator;
1. Check to see if the rear of the refrigerator is level. Shimming may be necessary if your refrigerator is placed on an uneven surface.
2. Adjust the front of the refrigerator by removing the base grille (see page 25).
3. Turn the leveling screw clockwise on the side that you want to raise. If you want to lower that side, turn the screw counter clockwise.
Front roller
Leveling screw
Right to raise;
left to lower
Use a screw
driver to adjust
Raise
Lower
1-800-253-1301
WITH QUESTIONS OR COMMENTS
LfVEUNG
(CONT.)
4. Make sure that the doors are even. If the freezer
door is lower than the fresh food door, turn the
leveling screw on the freezer side clockwise. If the fresh food door is lower, turn the leveling screw on that side clockwise.
5. Replace the base grille.

Ahachinc the ice maker to a water

Read all directions carefully before you be^n.
A WARNING
Electrical Shock Hazard
Unplug the refrigerator before installing ice maker.
Failure to do so can result in death or electrical shock.
6. If you are not hooking up an ice maker, connect the refrigerator to the electrical supply after leveling, and then see page 12.
NOTE: Your appliance dealer has a kit available with a V4-inch saddle type shut-off valve, a union, and copper tubing. Before purchasing, make sure a saddle type valve complies with your local plumb ing codes. Do not use a piercing type or yie-inch saddle valve which reduces water flow and clogs more easily.
Cold water supply
The ice maker water valve contains a flow washer which is used as a water pressure regulator. The ice maker needs to be connected to a cold water line with water pressure limitations of 20-120 psi. If a problem occurs, call your utility company.
IMPORTANT:
• Use copper tubing only and check for leaks.
• Install ice maker tubing in areas where temperatures are above freezing.
Tools required:
• Standard screwdriver
• yi6-inch and V2-inch open-end wrenches or two adjustable wrenches
• V4-inch nut driver
• V4-inch drill bit
• Hand drill or electric drill (properly grounded)
IMPORTANT:
• It may take up to 24 hours for your ice maker to begin producing ice.
• If operating the refrigerator before installing the water connection, turn ice maker to the OFF position to prevent operation without water.
• All installations must be in accordance with local plumbing code requirements.
INSTALLATION IS NOT WARRANTED
BY REFRIGERATOR OR ICE MAKER
MANUFACTURER.
INSTALLING YOUR REFRIGERATOR

AHACHING the la maker to a WAHR supply (cont.)

Connecting to water line
1. Find a y2-inch to 1 Vi-inch vertical COLD water pipe near the refrigerator.
NOTE: Horizontal pipe will work, but the follow ing precaution must be taken: Drill on the top side of the pipe, not the bottom. This will help keep water away from the drill. This also keeps normal sediment from collecting in the valve.
2. Measure from connection on rear of refrigerator
to water pipe. Add 7 feet (2.1 m) to allow for moving refrigerator for cleaning. This is the length of Vi-inch O.D. copper tubing you will need for the job (length from connection to water pipe PLUS 7 feet [2.1 m]). Be sure both ends of copper tubing are cut square.
3. Turn OFF main water supply. Turn ON nearest
faucet long enough to clear line of water.
4. Using a grounded drill, drill a Vi-inch hole on the
cold water pipe you have selected.
5. Fasten shut-off valve to cold water pipe with pipe
clamp. Be sure outlet end is solidly In the Vi-inch drilled hole in the water pipe and that washer is under the pipe clamp. Tighten packing nut. Tighten the pipe clamp screws carefully and evenly so washer makes a watertight seal. Do not overtighten or you may crush the copper tubing, especially If soft (coiled) copper tubing is used. Now you are ready to connect the copper tubing.
6. Slip compression sleeve and compression nut on copper tubing as shown in diagram. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten. Turn ON main water supply and flush out tubing until water is clear. Turn OFF shut-off valve on the water pipe. Coil copper tubing.
Vertical cold water pipe
Packing nut
Water
shut-off
valve*
Compres- Compression Sion sleeve nut
* Controls water supply
V4-inch O.D.
copper tubing
(length from
inlet on rear
of refrigerator
to water pipe
plus 7 feet
[2.1 m])
TO REFRIGERATOR ^
10
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Attaching the ice maker to a water supply (cont.)

Connecting to refrigerator
NOTE: The first step for connecting the water line to your refrigerator is different depending on the type of water valve provided with your refrigerator. See the diagrams at right to determine the style of valve you have. (On kit models, assemble water valve to refrigerator per kit instructions.)
1. For style #1, disconnect the tube clamp on the back of the product and insert the copper tubing
through the clamp, as shown at the right. Re move the tape label from the valve inlet and insert copper tubing until it bottoms out (approxi mately %-inch). Tighten nut by hand as much as
possible; then turn the nut an additional turn
using a wrench. Do not overtighten. Re-attach the tube clamp and tube to the back of the cabinet. Skip to step 2.
Style #1 valve
/«lomn ^
clamp
INSTALLING YOUR REFRIGERATOR
Mounting
screw
Copper
tubing
For style #2, disconnect the tube clamp on the
back of the product and insert copper tubing through the clamp as shown at the right. Attach the copper tube to the valve inlet using a com pression nut and sleeve as shown. Tighten the compression nut. Do not overtighten. Reattach the tube clamp and tube to the back of the cabinet. Move to step 2.
2. Turn shut-off valve ON. CHECK FOR LEAKS.
TIGHTEN ANY CONNECTIONS (INCLUDING CONNECTIONS AT THE VALVE) OR NUTS THAT LEAK.
3. The ice maker is equipped with a built-in water
strainer. If local water conditions require periodic
cleaning or a well is your source of water supply, a second water strainer should be installed in the %-inch water line. Obtain a water strainer from your nearest appliance dealer. Install at
either tube connection.
4. After installation, connect the refrigerator to the
electrical supply and push it back into place.
5. Check to make sure the refrigerator is level. (See “Leveling” on page 8.)
Water iniet
fitting
Water valve
Style #2 valve
11

Using Your Refmcerator

To obtain the best possible results from your refrigerator, it is important that you operate it properly. This section tells you how to set the controls, remove and adjust the features in your refrigerator, and how to save energy.

Seitingmconirois

When you first install your refrigerator, set the
Refrigerator Control at 3 and the Freezer Control at B. Give your refrigerator time to cool down completely before adding food. It is best to wait 24 hours before adding food.
How the controls work
There are two controls in your refrigerator compartment. Knowing how each works will help you set the controls properly for your own house
hold conditions.
The Refrigerator Control functions as the thermostat
for the entire product (fresh food and freezer sections). The higher the number setting, the
longer the compressor will run to keep the temperature lower.
NOTE: Your refrigerator will not cool when the
Refrigerator Controi in set to OFF.
IMPORTANT: If you add food before the refrigerator has cooled completely, your food may spoil. Turning
the Refrigerator and Freezer controls to a higher than
recommended setting will not cool the compart ments any faster.
The Freezer Control functions as an air flow director.
Setting “A” will direct
more of the cold air into the fresh food section, while setting “C" will
direct more of the cold air into the freezer section. The cold air travels from the freezer
compartment through
the top vent, into your
fresh food section
(see the diagram Ensuring Proper Air Circulation on page 13).
Hold your hand in front of the top vent (see
the diagram Ensuring Proper Air Circulation on
page 13) and adjust the Freezer Control to feel
the difference in air flow.
Time
TIP
stay cool
Overcrowding in your refrigerator can cause food temperatures to vary. Arrange foods on the shelves so the air can circulate freely to maintain the desired temperature.
12
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WITH QUESTIONS OR COMMENTS

Ensuring proper air orcuiation

In order to ensure proper temperatures, you need
to permit air flow between the two sections. As
shown in the illustration, cold air enters the bottom of the freezer section (A) and moves up. It then enters the fresh food section through the top vent (B). Air returns to the freezer through the vent at (D).
Do not block any of these vents with food such as soda, cereal, bread, etc. If the vents are blocked, air flow will be prevented and the tem perature controls will not function properly.
To adjust the air control vent C, see “Adjusting the
Meat Drawer Temperature” on page 15. IMPORTANT: Because air circulates between both
sections, any odors formed in one section will
transfer to the other. You must thoroughly clean
both sections to eliminate odors. To prevent odor transfer from food, wrap or cover foods tightly.
USING YOUR REFRIGERATOR

Removing the snap-on door trivet (on some modeis)

The door trivets may be removed for easier clean
ing. To remove the trivet, first remove all items from the shelf. Then push in slightly and pull out on each side of the inside tab and lift the trivet straight out.
To replace the trivet, line up the ends of the trivet
with the buttons on the sides of the door liner. Push the trivet straight back until it snaps into place.
13
USING YOUR REFRIGERATOR

Removing m. door trim above dispenser area (on some modeis)

The trim above the dispenser area may be easily
removed for convenient cleaning. To remove the trim piece, first remove all items from the shelf. Then simply pull straight up on each end of the trim piece.
To replace the trim, line up each end of the trim

Adjusting ine door bins (on some models)

The door bins are removable for easy cleaning and
adjusting. To remove the bin, simply lift the bin up and pull straight out. To replace the bin, slide it in above the desired support button and push down until it stops.
above the trim pocket
opening in the door liner
wall. Then push the trim
straight down on both
sides until it stops.

Adjusting the cantilever refrigerator shelves (on some modeis)

The shelves in your refrigerator are adjustable to match the way you use them. Glass shelves are strong enough to hold bottles, milk, and other heavy food items.
To remove a shelf, first remove all items from the shelf. Then tilt up the front of the shelf and lift it at the back. Pull the shelf straight out.
To replace a shelf, guide the rear shelf hooks into the slots of the shelf supports on the back liner of the refrigerator. Tilt the front of the shelf up until the rear hooks drop into the slots and then lower the front of the shelf into position.
Quick and Easy
Store similar food items together in your refrigerator and freezer. TTiis will make them easy to find and cut down tie amount of time the doors are open.
14
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WITH QUESTIONS OR COMMENTS

Removing the meat drawer and cover

To remove the meat drawer:
• Slide the meat drawer straight out to the stop.
• Lift the front slightly and slide it out the rest of the way.
• Replace in the reverse order.
To remove the cover:
• Remove the meat drawer and the crisper.
• Lift the front of the cover off of the supports and remove it by puliing up and out.
To replace the cover:
• Fit the back of the cover into the notch supports on the waiis of the refrigerator and
lower it into piace.
• Repiace the meat drawer and crisper.
USING YOUR REFRIGERATOR

ADIUSTING the meat drawer temperature (ON SOME MODEIS)

The meat drawer is cooled from cold air that flows
in from the freezer compartment through a vent in the wall of the refrigerator (See “Ensuring Proper Air Circuiation” vent C on page 13.) This helps to
keep the meat drawer colder than the rest of the refrigerator for better storage of meats.
To adjust the temperature, slide the control from side to side to let more or less cold air into the meat drawer. Set the control toward Cold for a slightly cooler temperature, or toward Colder for a much cooler temperature.
NOTE: Putting the control on the coldest setting may cause freezing or ice crystals, depending on the items you have in the meat drawer.
15
USINO YOUR REFRICERATOR

Removing THE CRISPER and crisper cover

The crisper and its cover are designed for easy removal and cleaning.
To remove the crisper, slide it straight out to the stop and lift the front. Then slide it out the rest of
the way.
Replace the crisper in the reverse order.
To remove the cover, hold it firmly with both
hands, lift the front out of the supports and pull it up and out.
To replace the cover, fit the back of the cover into the notch supports on the walls of the refrigerator and lower the front into place.
16
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WITH QUESTIONS OR COMMENTS

Removing the snack bin (on somimodeis)

The snack bin provides a convenient place to store
raisins, nuts, spreads, and other small items at normal refrigerator temperatures.
To remove the snack bin, slide the snack bin
straight out to the stop, lift the front and slide the bin out the rest of the way.
Replace the snack bin in the reverse order.
USING YOUR REFRIGERATOR
Pull out to the
stop, lift the front,
and pull again
Removing the freezer basket (pusnc bin on some models)
The freezer basket can be used to store bags of To replace the basket, position it on the slides. frozen fruits and vegetables that can slide on freezer shelves.
For easy removal of the freezer basket, slide it out to the stop, lift the front and slide it out the rest of the way.
ir 1 ^ E
J Fnr^
prilli,
maKing sure iriai me
wire stops clear the front of the slides, and
slide it in all the way.
h\\
Removing THE FREEZER SHELF
The freezer shelf is removable for easy cleaning, or
to create more open space in the freezer compart
ment for storage of large or bulk items.
To remove the shelf, lift the shelf off of the sup
ports and slide out of
the shelf support holes.
Replace in the reverse
h.
order.
17
USING YOUR REFRIGERATOR
Using THE AUTOMATIC la MAKER
Read the information beiow to iearn how to operate your ice maker. Before you turn the ice maker on, be sure that it is attached to a water supply. Instruc tions for the ice maker water suppiy hookup are on pages 9-10 of this manual.
• The ON/OFF lever is a wire signal arm. Push the arm down to start making ice automaticaiiy, and
push it up to shut off the ice maker.
• It is normal for the ice to be attached at the corners. It will break apart easily.
• The ice maker will not operate until the freezer is cold enough to make ice. This can take as long as
overnight.
• If ice is not being made fast enough and more ice
is needed, turn the Refrigerator Control toward a higher number in half number steps. (For example, if the control is at 3, move it to between 3 and 4.) Wait 24 hours and, if necessary, gradually turn the Freezer Control toward C, waiting 24 hours in between each increase.
Ejector aim
REMEMBER:
• The quality of your ice will be only as good as the quality of the water supply that the ice maker is hooked up to.
• Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as
salt) can damage the ice maker mold and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

Using the la and water dispensers (ONSOMEMODEU)

The ice dispenser
The ice dispenses from the ice maker storage bin
located in the freezer. When you press the dis penser bar, a trapdoor opens in a chute between the dispenser and the ice bin. The ice moves from the bin and falls through the chute. When you
release the dispenser bar, a buzzing sound may be
heard for a few seconds as the trapdoor closes.
Use a sturdy glass when dispensing ice or water.
Failure to do so can result in cuts.
^WARNING
Cut Hazard
18
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WITH QUESTIONS OR COMMENTS
USING YOUR REFRIGERATOR

Using the la and water dispensers <on some modeis) (cont.)

To dispense ice:
• Press a sturdy glass against the ice dispenser bar. Be sure to hold the glass close to the
dispenser opening so ice does not fall outside of the glass.
• Remove the glass to stop dispensing.
• If you need a large amount of ice, take it directly
from the ice bin in the freezer. Do not use the dispenser. (See “The dispenser arm has been held in too long on page 32.)
NOTES: The dispenser will not operate when the freezer door is open. The first few batches of ice may have an off-flavor due to the new plumbing and parts. Throw this ice away.
1
__i-------
1—
1
The water dispenser
The water for the dispenser comes from a tank behind the meat drawer. It holds approximately
1 Vz quarts (1.5 L).
To start the water dispenser when the refrigerator is first hooked up, press the water dispenser bar with a glass or jar until you draw and discard two or three quarts (1.9 to 2.8 L). It will take one to three minutes for water to begin dispensing. This first water that you draw and discard will fill the tank and pipes. Allow several hours to cool a new
tankful. NOTE: The small tray beneath the dispenser is
designed to evaporate small drips. Do not pour water into the tray because there is no drain in it.
To dispense water, press a sturdy glass against the water dispenser bar. Remove the glass to stop dispensing.
REMEMBER: Dispense enough water every week to maintain a fresh water supply in the tank.
I 5 B B
19
USING YOUR REFRIGERATOR

Removing the ice maker storage bin

There are several reasons why you may need to re
move, empty, and clean the ice maker storage bin.
• The ice dispenser has not, or will not, be used for a week or more.
• A power failure causes the ice in the bin to melt and freeze together.
• The ice dispenser is not used regularly.
• Ice tastes off-flavored. (See Troubleshooting
guide on page 34.)
If any of these conditions apply to you, follow the instructions on removing the ice bin.
To remove the ice bin:
1, Pull the covering panel out from the bottom and
then slide it back toward the rear.
3. Lift up the front of the storage bin and pull it out.
4. Empty the ice bin. Use hot or warm water to
melt the ice if necessary. Never use anything sharp to break up the ice in the bin. This can cause damage to the bin and the dispenser mechanism.
5. Wash with a mild detergent and rinse well. Do
not use harsh or abrasive cleaners or solvents.
When you replace the bin, make sure it is pushed
in all the way or the dispenser will not work. Then push the signal arm down to the ON position to restart ice production. Make sure the door is closed tightly.
2. Lift the signal arm so it clicks into the OFF (up)
position. Ice can still be dispensed, but no more can be made.
20
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WITH QUESTIONS OR COMMENTS
Changing MUGHT BULBS
AWARNING
>8
Electrical Shock Hazard
Unplug the refrigerator before removing a light bulb.
Failure to do so can result in death or electrical shock.
Your refrigerator has several light bulbs. This sec tion shows you where they are located and tells you how to change them if they burn out. Before you
change any light bulb in your refrigerator, be sure to
turn the Refrigerator Control to OFF and unplug the
refrigerator. After you have replaced the bulb, plug the refrigerator in and reset the Refrigerator Control to the desired setting.
USING YOUR REFRIGERATOR
NOTE: Not all commercial appliance bulbs will fit your refrigerator. Be sure to replace the bulb with
one of the same size and shape.
To change the refrigerator light
1. Reach behind the Control Panel and remove the bulb.
2. Replace the bulb with a 40-watt appliance bulb.
To change the crisper light
1. Pull the top of the light shield forward until it snaps free and lower until the light bulb is visible.
2. Replace the bulb with a 40-watt appliance bulb.
3. Pull the top of the light shield up over the bulb
and snap it onto the side wall supports.
NOTE: To remove light shield for cleaning, remove
the crisper and the crisper cover. Then release the
bottom of the shield from the lower side wall supports. Pull the light shield out from above the crisper cover and wash it with warm water and a liquid detergent. Dry the cover and replace it in the reverse order.
21
USING YOUR REFRIGERATOR
Changing THE uchtbuuiS(cont.)
To change the light below the ice bin:
1. Push in the sides of the light shield and pull down until the shield snaps free.
2. Replace the bulb with a 40-watt appliance bulb.
3. Replace the light shield.
To change the upper freezer light
(on some models):
1. Remove the light shield by grasping the top center of the shield and pulling forward while turning it slightly to one side.
2. Replace the bulb with a 40-watt appliance bulb.
3. To replace the light shield;
• Grasp the top center of the shield and insert
the tabs on one end into the slotted holes in the freezer liner.
• Carefully bend the shield at the center to insert
the tabs on the other end.
To change the dispenser area light:
1. Reach through the dispenser area to remove the bulb.
2. Replace the bulb with a heavy-duty 10-watt
bulb, which can be purchased from your
Whirlpool dealer.
22
Dispenser Light
1-800-253-1301
WITH QUESTIONS OR COMMENTS

Understanding ine sounds you may hear

USING YOUR REFRIGERATOR
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls, and cabinets can make the sounds seem louder than they actually are. Due to new
product designs, there may be sounds that you are
not familiar with. The following describes the kinds of sounds that might be new to you, and what may be making them.
• Your refrigerator is designed to run more effi
ciently to keep your food items a the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, and you may hear a pulsating or high pitched sound.
• Water dripping on the defrost heater during a
defrost cycle may cause a sizzling sound.

Saving energy

There are ways that you can help your refrigerator
run more efficiently.
• Check the door gaskets for a tight seal. Leveling
the cabinet will ensure a proper seal.
• Clean the condenser coils regularly A coil
cleaning brush is available for purchase (part number 4210463).
• Open the door as few times as possible.
• Don’t block the air vents in the freezer and
refrigerator so that cold air cannot flow freely. (see page 13.)
• Do not set your refrigerator and freezer at a
colder setting than is needed. Keep the refrigerator control at the lowest number setting
that keeps your ice cream firm and your drinks as
cold as you like.
• If your product is equipped with an ice maker, you will hear a buzzing sound when the water valve opens to fill the ice maker for each cycle.
• You may hear the evaporator fan motor circulat
ing the air through the refrigerator and freezer
compartments.
• As each cycle ends, you may hear a gurgling sound due to the refrigerant equalizing in your refrigerator.
• The defrost timer will click when the automatic defrost cycle begins and ends.
• The thermostat, refrigerator control, will click when cycling on and off.
• Rattling noises may come from the flow of refrigerant, the waterline, or items stored on top of the refrigerator.
• Contraction and expansion of the inside walls may cause popping and cracking noise.
• Do not put your refrigerator next to a heat source, such as a range, water heater, furnace, radiator, or in direct sunlight.
Time
TIP
Save energy
Organize your food in your refrigerator and think about what you want before you open the door. This will allow you to get every thing In one trip and will help save energy.
23

Caring KHt Your teFMcaiAHiR

Your refrigerator is built to give you many years of dependable service. However, there are a few things you can do to help extend its product life. This section tells you how to clean your
refrigerator and what to do when going on vacation, moving, or during a power outage.

Cleaning YOUR REFRIGERATOR

Both the refrigerator and freezer sections defrost
automaticaiiy. However, clean both about once a month to heip prevent odors from buiiding up. Wipe up spiils right away.
To ciean your refrigerator, turn the
Refrigerator Control to OFF, unplug it, take out all removable parts, and clean the refrigerator accord ing to the following directions.
Do not touch refrigeration tubes near defrost pan.
Doing so can result in burns.
^WARNING

Bum Hazard

PART
Removable parts
(shelves, crisper, etc.)
Outside
Inside walls
(allow freezer to warm up so cloth won’t stick)
Door liners and gaskets
Plastic parts
(covers and panels)
WHAT TO USE
Sponge or cloth with mild detergent and warm water
Sponge, cloth, or paper towel with mild detergent, warm water, and a good appliance wax (or good auto paste wax)
Sponge or soft cloth with baking soda or mild detergent and warm water
Sponge or soft cloth with mild detergent and warm water
Sponge or soft cloth with mild detergent and warm water
HOW TO CLEAN
• Hand wash, rinse, and dry thoroughly.
• Wash outside of cabinet. Do not use abrasive or harsh cleaners.
• Wipe and dry thoroughly.
• Wax painted, metal surfaces at least twice a year.
Apply wax with a clean, soft cloth. Waxing exterior
painted, metal surfaces helps provide rust protection. Do not get wax on plastic parts or gaskets.
• Wash with mixture of warm water and:
- mild detergent, or
- baking soda (2 tbs to 1 qt [about 25 g to 1L] of water).
• Wipe and dry thoroughly.
e Wash, wipe, and dry thoroughly.
DO NOT USE cleaning waxes, concentrated
detergents, bleaches, or cleaners containing
petroleum on plastic parts or gaskets.
e Wash, wipe, and dry thoroughly.
DO NOT USE paper towels, window sprays, scouring cleansers, or flammable fluids. These can scratch or damage plastic parts. See “Important Safety Instructions” on page 3.
24

1-800-253-1301

WITH QUESTIONS OR COMMENTS

ClfANINC YOUR REFRIGERATOR (cokt.)

CARING FOR YOUR REFRIGERATOR
PART WHAT TO USE Defrost pan Sponge or cloth with mild
detergent and warm water
Condenser Vacuum cleaner with
coils
extended narrow attachment

Removing THE BASE CRiuE

The base grille can be easily removed for access to the defrost pan and condenser coils. You will need to remove the base grille to clean the defrost pan or the condenser colls (see above).
To remove the base grille:
1. Open both doors.
2. Place hands along the ends of the grille, with
your thumbs along the top. Push in with your
thumbs and pull up on the bottom. NOTE: Do not remove the Tech Sheet that Is
fastened behind the grille.
HOW TO CLEAN
• Remove base grille. (See below.)
• Reach into small opening at left edge and remove the defrost pan.
• Wash, rinse, and dry thoroughly.
• Replace defrost pan. Make sure to push it com pletely into the opening.
• Replace base grille.
• Remove base grille.
• Vacuum coils when dusty or dirty. Coils may need to be cleaned as often as every other month.
• Replace base grille.
Metal clips
Base grille
To replace the grille:
1. Line up the grille support tabs with the metal clips.
2. Push the grille firmly to snap it into place and close
the doors.
Support tabs
25
CARING FOR YOUR REFRIGERATOR

Vacation and moving care

Short vacations

If you will be away for less than four weeks, there is no need to turn off your refrigerator. Use these tips
to prepare your refrigerator before you leave.
1. Use up any perishables and freeze other items.
2. Raise ice maker signal arm to the OFF (up)
position and shut off the water supply.
3. Empty the ice bin.

Lon^ vacations

If you will be gone for a month or more, follow these steps to prepare your refrigerator.
1. Turn off the water supply to the ice maker at least one day ahead of time.
2. When the last load of ice drops, turn off the ice
maker and make sure all ice is dispensed out of the ice maker mechanism.
3. Remove all food from your refrigerator.
4. Turn the Refrigerator Control to OFF.
5. Unplug the refrigerator.
6. Remove water that may be in the defrost pan. (See page 25.)
7. Clean it, wipe it, and dry well.
8. To keep the doors propped open far enough for air to get in, tape rubber or wooden blocks to the tops of both doors. This will stop odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.
1. Turn off the water supply to the ice maker at least one day ahead of time.
2. Disconnect the water line from the back of the refrigerator.
3. When the last load of ice drops, lift the signal arm to the OFF (up) position.
4. Remove all food from the refrigerator and pack all frozen food in dry ice.
5. Turn the Refrigerator Control to OFF.
6. Unplug the refrigerator.
7. Empty water from :he defrost pan.
8. Clean, wipe, and dry the entire product well.
9. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.
10. Screw in the leveling rollers.
11. Tape the doors shut and the power cord to the refrigerator cabinet.
When you get to your new home, put everything
back and see page 7 for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the home water source to the refrigerator.

Power iNTERRumoNS

If the electricity in your house goes off, call the
power company and ask how long it will be off.
1. If the power will be out for 24 hours or less, keep both doors closed to help foods stay
cold and frozen.
2. If the power will be out for more than 24 hours;
(a) Remove all frozen food and store it in a
frozen food locker.
OR
(b) Place 2 lb. (900 g) of dry Ice in the freezer for
every cubic foot (liter) of freezer space. This will keep the food frozen for two to four days. While handling dry ice, wear gloves to protect your hands from ice burns.
OR
(c) If neither a food locker or dry ice is available,
use up or can perishable food at once.
26
REMEMBER: A full freezer stays cold longer than a partly filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If food
contains ice crystals, it may be safely refrozen, although the quality and flavor may be affected. If the condition of the food is poor, or if you feel it is
unsafe, dispose of it.
Questions?
Call our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A.
1-800-253-1301
WITH QUESTIONS OR COMMENTS

Food SiORACE Cuide

There is a correct way to package and store refrigerated or frozen food. To keep food fresher,
longer, take the time to study these recommended steps.

Storing fresh food

Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the refrigerator. For dated products, check code date to ensure freshness.

Leafy vegetables

Remove store wrapping and trim or tear off bruised and discolored areas. Wash In cold water and drain. Place in plastic bag or plastic container and store in crisper.

Vegetables with skins

(carrots, peppen)
Store in crisper, plastic bags, or plastic container.

Fruit

Wash, let dry, and store in refrigerato- in plastic bags or crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in a crisper, or store in a loosely closed paper bag on a refrigerator sheif.

Ejjs

Store without washing in original carton on
interior shelf.

Milk

Wipe milk cartons. For best storage, place milk on interior sheif.

Butter or margarine

Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.

Cheese

Store in the original wrapping until you are ready to use It. Once opened, rewrap tightly in plastic wrap or aluminum foil.

Leftovers

Cover leftovers v.'lth plastic wrap or aluminum foil. Plastic containers with tight lids can also be used.

Meat

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following for storage times. When storing meat longer than the times given, freeze the meat.
Bacon
Chicken Ground beef 1 -2 days Steaks/roasts... 3-5 days Cured meats... 7-10 days
.............
''-2 days
...............
Cold cuts
Variety meats ... 1-2 days
..........
5-7 days 3-5 days

Fish

Use fresh fish and shellfish the same day
as purchased.
Time
Fresh smells
Keep your refrigerator smelling fresh with an open box of baki.ng soda
TIP
27
FOOD STORAGE GUIDE

Storing frozen food

The freezer section is designed for storage of commercially frozen food and for freezing food at home.
NOTE: For further information about preparing food for freezing or food storage times, check a freezer guide or reliable cookbook.

Packa^in^

The secret of successful freezing is in the packag
ing. The way you close and seal the package must not allow air or moisture in or out. Packaging done in any other way could cause food odor and taste
transfer throughout the refrigerator and drying of
frozen food.
Packaging recommended for use:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps (made from saran film)
• Specified Freezer self-sealing plastic bags Follow package or container instructions for proper
freezing methods.
Freezing
Do not expect your freezer to quick-freeze any large quantity of food. Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than two to three lbs of food per cubic foot [907-1,350 g per liter] of freezer space). Leave enough space for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Storage times will vary according to the quality and type of the food, the type of packaging or wrap used, (airtight and moisture-proof), and the storage temperature.
Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package has condensed, creating ice crystals.
Allow hot foods to cool at ippm temperature for 30 minutes, then package, and freeze.' Cooling hot foods before freezing will -
I
Do not use:
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper
• Wax-coated freezer wrap
• Thin, semi-permeable wrap The use of these wrappings could cause food odor,
taste transfer, and drying of frozen food.
28
1-800-253-1301
WITH QUESTIONS OR COMMENTS

HiouiiusHOOTMC Guide

You can solve many common refrigerator problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, please call the Whirlpool Consumer Assistance Center toll-free from anywhere in the U.S. at 1 -800-253-1301.

Your refrigerator will not operate

Check if...
The power supply cord is unplugged. Firmly plug the cord into a live outlet with
A household fuse has blown or circuit breaker
has tripped.
The refrigerator control is turned to the
“OFF” position.
The refrigerator is defrosting.
Then...
proper voltage. Replace the fuse or reset the circuit.
See “Setting the controls” on page 12.
Recheck to see if the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.
If it is still not running after checking the above items, call the Consumer Assistance Center at
1-800-253-1301.

Theughtsdonotwork

Check if...
The power supply cord is unplugged.
Then...
Firmly plug the cord into a live outlet with proper voltage.
A household fuse has blown or circuit breaker has tripped.
A light bulb is loose in the socket.
A light bulb has burned out.
Replace the fuse or reset the circuit.
Turn the Refrigerator Control to OFF. Disconnect the refrigerator from the electrical supply.
Gently remove the bulb and reinsert. Then reconnect the refrigerator to the electrical supply and reset the Refrigerater Control.
Replace with an appliance bulb of the same wattage, size, and shape. See “Changing the light bulbs” on pages 21 and 22. ’
29
TROUBLESHOOTING GUIDE

There is mm in the defrost drain pan

Check if...
The refrigerator is defrosting.
it is more humid than normal.
Water in the defrost pan is overfiowing.
Then...
The water will evaporate. It is normal for water to drip
into the defrost pan. Expect that the water in the defrost pan will take longer
to evaporate. This is normal when it is hot or humid.
Check to make sure your refrigerator is level. (See “Leveling it" on page 8.) If it is stili overflowing there is probably something wrong with the refrigerator. Call
the Consumer Assistance Center at 1-800-253-1301.
The motor seems to run too much
Check if... Then...
The room temperature is hotter than normal.
A large amount of food has just been added to the refrigerator.
Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.
Adding a large amount of food warnis the refrigerator. It is normal for the motor to run longer in order to cool the refrigerator back down. See food storage on page 27.
The door is opened often.
The controls are not set correctly for the
surrounding conditions.
The doors are not closed completely.
The doors are misaligned.
The base grille is dirty or blocked.
The condenser coils are dirty.
Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food orga nized so it is easy to find, and close the door as soon as the food is removed.
See “How the controls work” on page 12.
Push the doors firmly shut. If they will not shut all the way, see “The doors will not close completely,” on page 35.
See “Leveling it” on page 8 or call the Consumer
Assistance Center at 1-800-253-1301. This prevents air circulation and makes the motor
work harder. Remove the grille and clean. See Removing the base grille” on page 25.
This prevents air transfer and makes the motor work harder. Clean the condenser coils. See "Cleaning your refrigerator” on page 25.
If the problem is not due to any of the above, remem ber that your new refrigerator wili run longer than your old one due to its high efficiency motor.
30

1-800-253-1301

WITH QUESTIONS OR COMMENTS

THE la MAKER IS NOT PRODUONC la

TROUBLESHOOTING CUIDE
Check if..
The freezer temperature is not cold enough to produce ice.
The ice maker arm is in the “OFF” (up) position.
The water line shut-off valve to the refrigerator is not turned on.
An ice cube is jammed in the ejector arm.
The ice maker mold has no water in it or no ice has been produced.
Then...
See “Setting the controls” on page 12.
Lower arm to the “ON" (down) position. See “Using
the automatic ice maker” on page 18. Turn on the water valve. See “Attaching the ice
maker to a water supply” on pages 9-11. If not due to any of the above, there may be a problem with the water line. Contact the Consumer Assistance Center
at 1-800-253-1301.
Remove the ice from the ejector arm with a plastic
utensil. See page 18 for ejector arm location.
Check to see if your refrigerator has been connected
to your home water supply and the supply shut-off
valve is turned on. See “Attaching the ice maker to
a water supply” on pages 9-11.
The la maker is produong too uttle ice
Check if...
Then...
The ice maker has just been installed.
A large amount of ice has just been removed. The controls are not set correctly. The water shut-off valve is not turned completely on.
There is a water filter installed on the refrigerator. This filter may be clogged or installed incorrectly.
Wait 72 hours for full ice production to begin. Once
your refrigerator is cooled down, the ice maker
should begin producing 70-120 cubes every 24 hours.
Allow 24 hours for ice maker to restock.
See "Setting the controls” on page 12.
Turn valve on fully. See “Attaching the ice maker to a
water supply” on pages 9-11.
First, check the filter installation instnjctions to ensure
that the filter was installed correctly and is not clogged.
If installation or clogging is not a problem, call the
Consumer Assistance Center at 1 -800-253-1301.
32
31
WITH QUESTIONS OR COMMENTS
TROUBLESHOOTING CUIDE

TilE la DISPENSER WILL NOT OPERATE PROPERLY

Check if... Then...
The freezer door is not closed completely.
The ice bin is not installed correctly.
The wrong ice has been added to the bin.
The ice has frozen in the ice bin. Shake the ice bin to separate cubes. If cubes do
The ice has melted around the auger (metal
spiral) in the ice bucket.
Ice is stuck in the delivery chute.
There is no ice in the bucket.
The dispenser arm has been held in too long.
Push the door firmly shut. If it will not shut all the way, see "The doors will not close completely,” on page 35.
Push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again.
Use only cubes produced by the current ice maker. If
other cubes have been added, remove all cubes and
check to see that none have become stuck in the delivery chute.
not separate, empty bin and wait 24 hours for ice to restock.
Dump the ice cubes and clean the ice bucket com
pletely. Allow 24 hours for the ice maker to re-stock.
Do not try to remove the melted ice with a sharp
object. You could damage the ice bucket.
Clear the ice from the delivery chute with a plastic
utensil. Do not use anything sharp to remove the ice. You could cause damage.
See “How the controls work,” on page 12.
Release dispenser arm. Ice will stop dispensing when the arm is held in too long. Wait three minutes for
dispenser motor to reset before using again. (For
future use, take large amounts of Ice directly from the ice maker so that the dispenser arm is not held in too long.)
32
1-800-253-1301
WITH QUESTIONS OR COMMENTS

The water dispenser wiu not operate properly

TROUBLESHOOTING CUIDE

Check if..

The freezer door is not closed completely.
The water tank has not filled.
The water shut-off valve is not turned on or the water line is not connected at the source.
The water shut-off valve is clogged or incorrectly
installed.
There is a kink in the home water source iine.
There is a water fiiter installed on the refrigerator. This filter may be clogged or incorrectly installed.

Then...

Push the door firmly shut. If it will not shut all the way,
see “The doors will not close completely,” on page 35. The water tank needs to be filled the first time it is
used. Depress the water dispenser bar with a large container until you draw two or three quarts (1.9 to 2.8 L) of water. Discard water. (Refer to page
19 for further instructions on filling the water tank.)
Check to be sure the water shut-off valve is turned on and the water source is connected to the refrigerator.
Refer to pages 9-11 for directions. Refer to pages 9 and 10. Call the Consumer Assis
tance Center at 1-800-253-1301 or a plumber.
If you find or suspect a kink in the water line, call the
Consumer Assistance Center at 1-800-253-1301.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged.
If installation or clogging is not a problem, call the Consumer Assistance Center at 1-800-253-1301.
Water or la is leaking from the dispenser
Check if...
The glass is not being held under the ice dispenser
long enough, causing the ice to spill.
The glass is not being held under the water dispenser long enough, causing water to drip.
An ice cube is stuck in the chute and holding the trap door open.
Then...
Hold the container under the ice chute for two to three seconds after releasing the dispenser lever. A small amount of ice may dispense after the lever is released.
Hold the container under the water dispenser two to three seconds after releasing the dispenser lever. Water may continue to dispense during this time.
Remove the cube.

The dispenser water is not cool enough

Check if...
The refrigerator has been newly installed. A large amount of water has been recently
dispensed. No water has been recently dispensed.
Then...
Allow 24 hours for the tank to cool completely. Allow 24 hours for the tank to cool completely.
The first glass of water may not be cool. Discard the first glass of water.
33
TROUBLESHOOTING CUIDE

OFF-TASÏÏORODORINTHEia

Check if...
The plumbing connections are new, causing
discolored or off-flavored ice.
The ice cubes have been stored for too long.
Food in the freezer has not been wrapped properly. Freezer and ice bin need to be cleaned. Water contains minerals (such as sulfur).
Then...
Discard the first few batches of ice.
Throw old ice away and make a new supply.
See page 28 for food storage instructions. See page 24 for cleaning instructions.
A filter may need to be installed to remove the minerals.
The ŒNTER DIVIDER BEIWEEN1HE TWO COMPARTMENTS IS WARM
Check if...
The condenser coil or base grille is dirty or clogged.
Then...
Clean according to the directions on page 25.
If not due to any of above, the warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call the Consumer
Assistance Center at 1-800-253-1301.
TEMPERAIUREISTOOWARM
Check if...
The air vents are blocked in either compartment. This prevents the movement of cold air from the freezer to the refrigerator.
The door(s) are opened often.
A large amount of food has just been added to the refrigerator or freezer.
The controls are not set correctly for the surround
ing conditions.
Then...
Remove any objects from in front of the air vents. Refer to page 13 for the location of air vents.
Beware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
Adding a large amount of food warms the refrigerator.
It can take several hours for the refrigerator to return to the normal temperature.
See "How the controls work” on page 12.
34
WITH QUESTIONS OR COMMENTS
1-800-253-1301

There is interior moisture buiio-up

TROUBLESHOOTING CUIDE
Check if...
The air vents are blocked in the refrigerator.
The door is opened often.
The room is humid.
The food is not packaged correctly. Check that all food is securely wrapped. If neces
The controls are not set correctly for the surround
ing conditions.
A self defrost cycle was completed.
Then...
Remove any objects from in front of the air vents. Refer to page 13 for the location of air vents.
To avoid humidity build-up, try to get everything
you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (When the door is
opened, humidity from the outside air enters the
refrigerator. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.)
It is normal for moisture to build up inside the refrig erator when the outside air is humid.
sary, repackage food according to the guidelines on page 27, the “Food Storage Guide.” Wipe off damp food containers before placing in the refrigerator.
See “How the controls the work" on page 12.
It is normal for droplets to form on the back wall
after the refrigerator self-defrosts.
The doors will not uose completely
Check if...
Food packages are blocking the door open.
The ice bin is out of position. The pans, shelves, bins, or baskets are out
of position. The gaskets are dirty. The refrigerator is not level. The doors were removed during product installa
tion and not properly replaced.
Then...
Rearrange containers so that they fit more tightly and take up less space.
Push the ice bin in all the way. Put all pans, shelves, bins, and baskets back into
their correct position. Clean gaskets according to the directions on page 24. Level the refrigerator. Refer to “Leveling it” on page 8. Remove and replace the doors according to the
removal instructions that came with your refrigerator. Or, call the Consumer Assistance Center at 1-800-253-1301.
The DOORS ARE DIFFICULT TO OPEN
Check if...
The gaskets are dirty or sticky.
Then...
Clean gaskets according to the directions on page 24.
35

REQUESTOKASSKTANaORSaWKE

To avoid unnecessary service calls, please check the “Troubleshooting Guide” on pages 29-35. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistanq or serviu

Call the Whirlpool Consumer Assistance Center
toll free at 1-800-253-1301. Our
^
___
. consultants are available to assist
you 24 hours a day, 7 days a week.
When calling:
Please know the purchase date, and
the complete model and serial number of your
appliance (see page 2). This information will help us better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
e Use and maintenance procedures

If YOU NEED REPIACEMENT PARTS

If you need to order replacement parts, we recom mend that you only use FSP® factory authorized parts. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.
• Accessory and repair parts sales
• Do-it-yourself repair help
• Specialized customer assistance (Spanish speak ing, hearing impaired, limited vision, etc.)
• Referrals to local dealers, service companies, and repair parts distributors
Whirlpool service technicians are trained to fulfill
the product warranty and provide after-warranty service, anywhere in the United States.
To locate the authorized Whirlpool service company
in your area, you can also look in your telephone directory Yellow Pages.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number or your nearest authorized service center.

FORFURINERASSISTANa

If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center c/o Correspondence Dept.
414 N. Peters Rd.
Knoxville, TN 37922
Please include a daytime phone number in your correspondence.
36
If the dealer, authorized servicer, and Whirlpool have
failed to resolve your problem, you can contact the
Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent con sumer experts that voice consumer views at the highest levels of the major appliance industry. MACAP will in turn inform us of your action.
Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606
1-800-253-1301

Index

This index is alphabetical. It contains all the topics included in this manual, along with the pages on which you can find each topic.

TOPIC
AIR CIRCULATION....................................................... 13 POWER INTERRUPTIONS
BASE GRILLE
Removing...................................................................25
CLEANING
How to........................................................................24
Moving Vacation
CONTROLS
How they work
Setting........................................................................12
FOOD STORAGE
Freezing.....................................................................28
Fresh Food.................................................................27
FREEZER SECTION
Baskets Shelves
ICE MAKER
Attaching to a water supply................................... 9-10
LIGHT BULBS
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Removing storage bin................................................20
Using..........................................................................18
Changing
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PAGE TOPIC
REFRIGERATOR SECTION
26 26
12
21-22
SAFETY, SERVICE
SOUNDS
STORAGE 17 17
TEMPERATURE
TROUBLESHOOTING
WARRANTY..................................................................40
Door bins
Door trim....................................................................14
Crisper
Crisper cover..............................................................16
Meat drawer.............................................................. 15
Snack bin....................................................................IT
Requesting.................................................................36
Understanding
Moving Vacation
Controlling..................................................................12
Meat drawer...............................................................15
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PAGE
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29-35
26
14
16
23
26 26
PARTS AND FEATURES.............................................4-6
37

WARRANTY

WHIRlPOOr RBncEMiM

LENGTH OF WARRANTY

FULL ONE-YEAR
WARRANTY
From Date of Purchase
FULL FIVE-YEAR
WARRANTY
From Date of Purchase
WHIRLPOOL WILL NOT PAY FOR A. Service calls to:
1. Correct the installation of your refrigerator.
2. Instruct you how to use your refrigerator.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace light bulbs.
B. Repairs when your refrigerator is used in other than normal, single-family household use. C. Pickup and delivery. Your refrigerator is designed to be repaired in the home. D. Damage to your refrigerator caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by Whirlpool.
E. Any food loss due to product failure. F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.

WHIRLPOOL WILL PAY FOR

FSP® replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool service company.
FSP replacement parts and repair labor to correct defects in materials or workmanship in the sealed refrigeration system. These parts are:
1. Compressor
2. Evaporator
3. Condenser
4. Drier
5. Connecting tubing
Service must be provided by an authorized Whirlpool service company.
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WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized
Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Requesting Assistance or Service” section, or by caliing our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A.

PART NO. 2189606

©1995 Whirlpool, U.S.A.
® Registered Trademark/TM Trademark of Whirlpool
Printed in U.S.A.
11/95
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