Whirlpool DU920QWDQ4, DU920QWDB4 Owner’s Manual

Making Yaur World

A Little Easier."

UseAndCare

A Note to You ........................ 2

Dishwasher Safety ................ 3

Parts and Features ............... 4

Start Up Guide ........................ 5

Loading Your Dishwasher ..... 7

Using the Dispensers .......... 11

Setting the Controls ............. 13

Selecting a wash cycle ..... 13

Using Cancel/Drain ........... 14

Selecting cycle options .... 14

Changing a cycle or

option setting ................... 15

Adding an item during

a cycle .............................. 15

Understanding the status

indicators ......................... 16

Washing Special Items ........ 17

Connecting a Portable

Dishwasher ........................... 18

Caring for Your

Dishwasher ........................... 21

Saving Energy ...................... 24

Solving Common

Dishwashing Problems ....... 25

Troubleshooting ................... 28

Requesting Assistance

or Service ............................. 30

Index ...................................... 31

Warranty ............................... 36

DISHWASHER MODEL SERIES 920

PART NO. 3376817 Rev. A

1-800-253-1301

Call our Consumer Assistance Center

with questions or comments.

A Note to You

Thank you for buying a WHIRLPOOL ® appliance.

Because your life is getting busier and more complicated, WHIRLPOOL dishwashers are easy to use, save time, and help you manage your home better. To ensure you enjoy years

of trouble-free operation, we developed this Use and Care Guide. Itcontains valuable information about how to operate and maintain your appliance properly and safely. Please

read it carefully. Also, please complete and mail the Ownership Registration Card provided with your

appliance. This card helps us notify you about any new information on your appliance.

Please record your model's information.

Whenever you call to request service for your appliance, you need to know your complete model number and serial number.

You can find this information on the model and serial number label (see the "Parts and

Features" section for location of label).

Please also record the purchase date of your appliance and your dealer's name, address, and telephone number.

Keep this book and the sales slip together in a safe place for future reference.

Model Number Serial Number

Purchase Date Dealer Name

Dealer Address Dealer Phone

number is toll-free.

I ur Consumer Assistance Center

Help us help you

Please:

• Have your dishwasher installed by a

qualified installer.

• Install where dishwasher is protected from

the elements.

• Install and level dishwasher on a floor that

will hold the weight, and in an area suitable for its size and use.

• Properly connect dishwasher to electricity,

water, and drain.*

* See Installation Instructions for complete

information.

1-800-253-1301 I

• Remove all shipping plugs from hoses and connectors (such as the cap on the

drain outlet) before installing.*

• Remove all hang tags and temporary

labels.

• Make sure dishwasher is not used by anyone unable to operate itproperly.

• Properly maintain dishwasher. See the "Caring for Your Dishwasher" section.

Dishwasher Safety

Your safety and the safety of others is very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.

All safety messages will be preceded by the safety alert symbol and the word "DANGER" or "WARNING." These words mean:

You will be killed or seriously injured if you don't follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will identify the hazard, tell you how to reduce the chance of injury,

and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING - When using the

dishwasher, follow basic precautions,

including the following:

• Read all instructions before using the dishwasher.

• Use the dishwasher only for its

intended function.

• Use only detergents or rinse agents recommended for use in a dishwasher

and keep them out of the reach of children.

• When loading items to be washed:

1) Locate sharp items so that they

are not likely to damage the door seal; and

2) Load sharp knives with the handles

up to reduce the risk of cut-type injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the

equivalent. For plastic items not so marked, check the manufacturer's

recommendations.

• Do not touch the heating element during or immediately after use.

- SAVE THESE INSTRUCTIONS -

• Do not operate the dishwasher unless all enclosure panels are properly in

place.

• Do not tamper with controls.

• Do not abuse, sit on, or stand on the door or dish racks of the dishwasher.

• To reduce the risk of injury, do not allow children to play in or on the

dishwasher.

• Under certain conditions, hydrogen gas

may be produced in a hot water system

that has not been used for two weeks or more. HYDROGEN GAS IS EXPLO-

SIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot

water faucets and let the water flow

from each for several minutes. This will

release any accumulated hydrogen gas.

As the gas is flammable, do not smoke

or use an open flame during this time.

• Remove the door to the washing

compartment when removing an old dishwasher from service or discarding it.

Parts and Features

Your dishwasher is illustrated below with the parts and features called out. To help you find

information on specific parts or features quickly, page references are included.

Third level

(p. 9)

Adjustable top rack

(p. 10)

Water inlet opening ' tower

(p. 9) (p. 9)

Rack bumper ,serial number label (p. 9) (on right side)

rack adjuster

(p. 10)

spray arm

(p. 9)

Model and

Bottom rack POWER CLEAN TM

(p. 9) (p. 32)

Heating element

Lower spray arm

Silverware Overfill protector

(p. 8)

Door latch

Door color panel

* Sea Installation Instructions

for more Information.

module

(p. 9)

(p. 22)

Detergent

dispensers

(p. 11)

Rinse agent

dispenser

(p. 12)

Access panel*

Control panel

Your dishwasher has a row of push pads to select cycles and options. You must select a cycle to start your dishwasher. You may select one or more options.

Status indicators

Start Up Guide

Before using your dishwasher

Tip Over Hazard Do not use dishwasher until completely installed.

Do not push down on open door. Doing so can result in serious injury

or cuts.

GROUNDING INSTRUCTIONS

Electrically ground dishwasher.

Connect ground wire to green ground connector in terminal box.

Do not use an extension cord. Failure to do so can result in death,

fire, or electrical shock.

Electrical Shock Hazard

• For a grounded, cord connected

dishwasher: The dishwasher must be grounded. In

the event of a malfunction or breakdown, grounding will reduce the risk of electric

shock by providing a path of least

resistance for electric current. The

dishwasher is equipped with a cord

having an equipment-grounding conduc-

tor and a grounding plug. The plug must

be plugged into an appropriate outlet that is installed and grounded in accordance

with all local codes and ordinances.

WARNING - Improper connection of

the equipment-grounding conductor can

result in a risk of electric shock.

- SAVE THESE INSTRUCTIONS -

Check with a qualified electrician or service representative if you are in

doubt whether the dishwasher is

properly grounded. Do not modify the

plug provided with the dishwasher; if it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

For a permanently connected

dishwasher:

The dishwasher must be connected to a

grounded metal, permanent wiring

system, or an equipment-grounding conductor must be run with the circuit

conductors and connected to the equipment-grounding terminal or lead

on the dishwasher.

Starting a wash cycle

1. Load the dishwasher. See the "Loading

Your Dishwasher" section.

5. Close door firmly until it latches.

2. Spin the spray arms. They should

turn freely.

3. Add detergent. See the "Using the Dispensers" section.

4. Add rinse agent, if needed.

Stopping the dishwasher

You can stop your dishwasher anytime during a cycle. All you have to do is:

• Open the door slightly. Wait for any filling or spraying action to stop before opening

the door all the way. Close door to

continue cycle.

• Press Cancel/Drain. Once pressed, a 2-minute drain starts. See the "Setting the Controls" section.

6. Run hot water at the sink nearest the Turn water off.

_ dishwasher until water is hot.

7. Press a Cycle pad. If desired, press one

"Setting the Controls" section.

I1__1_1_ or more Opti°n pads" See the

wash cycle. You may press Option pads as the machine is filling.

The pad indicator glows red when a cycle

_,.;j

The dishwasher starts filling once you press a cycle pad

unless you select the delay

or an option is selected.

Loading Your Dishwasher

This section tells how to properly load your dishwasher for best washing and rinsing results.

Preparing to load the dishwasher

• To save water and energy, do not rinse dishes before putting them into the

dishwasher.

• Remove large pieces of food, bones, and other hard items. The POWER CLEAN TM

module removes food particles from the water. The module contains a chopping

device which reduces the size of food items.

NOTE- If hard items such as fruit seeds, nuts, and egg shells enter the POWER

CLEAN module, you might hear chopping, grinding, crunching, or buzzing sounds.

Those sounds are normal when hard items

enter the module. Do not let metallic items (such as pot handle screws) get into the

POWER CLEAN module. Damage can

occur.

• Foods like eggs, rice, pasta, and cooked

cereals may be hard to remove if leftto dry

over a period of time. Run a Rinse/Wash Later cycle to keep dishes moist ifyou do

not plan to wash them soon.

• Load dishes so soiled surfaces face the

rotating spray arm.

• Load dishes so they are not stacked or overlapping. It is important for the water

spray to reach all soiled surfaces for best washing. For best drying, water must be

able to drain from all surfaces.

Loading for quiet operation

• Secure lightweight load items in the racks.

• Pot lids and handles, pizza pans, cookie sheets, etc., should not touch interior

walls, interfere with the spray arm's rotation, or cover the spray tower.

• Load dishes so they do not touch one another.

NOTE: Keep sink drain plugs inserted

during dishwasher operation to prevent

noise transfer through drains.

Loading the silverware basket

• Load the silverware basket while it is in the

door or take the basket out for loading on a counter or table.

• Mix items in each section of the basket with some pointing up and some down to

avoid nesting. Spray cannot reach nested items.

IMPORTANT: Always load sharp items (knives, skewers, forks, etc.) pointing down.

• Put small items (baby bottle caps, jar lids, etc.) in any section.

• You can also remove the basket for easy

unloading. Always unload or remove the basket before unloading the racks to avoid

spilling water on the silverware.

To remove the basket:

1. Grab the basket by the handle and slide it toward the top of the door.

2. Lift the basket off the holding buttons.

To replace the basket:

1. Set the basket on the holding buttons.

2. Slide the basket towards the bottom of the door until it locks in place.

To open the basket:

• Unhook the latch as shown.

NOTE: Be sure the cover is completely latched before pulling out the bottom rack

and before closing the dishwasher door.

Loading the bottom rack

Load items with cooked-on or dried-on food in the bottom rack, with soiled surfaces

facing inward to the spray.

Mixed load

• Load plates, soup bowls, etc., between

prongs and facing inward to the spray.

• Make sure pot handles and other items do

not stop rotation of the spray arms. Spray arms must move freely.

• Load items so they do not block or cover the spray tower.

• Load heavily soiled cookware face down in the rack.

• Do not stack or overlap dishes. Water

spray must reach all soiled surfaces for best results.

Utensil load

• Load cookie sheets, cake pans, and other large items at sides and back. Loading

such items in front may keep water spray from reaching detergent dispenser and

silverware basket.

NOTES:

• Do not load glasses, cups, or plastic items

in the bottom rack.

• Do not load items between the bottom rack and the side of the dishwasher tub. This Bumpers must

can block the water inlet opening.

• If you have removed the bottom rack for

unloading orcleaning, replace itwith bumpers in front.

Mixed load

Utensil load

face dishwasher door

Do not cover spray tower

Loading the top rack

Load the top rack with cups, glasses, and Cup and smaller items. Do not cover the thirdlevel glass load

wash when loading the top rack.

Cup and glass load

• Load so open ends face down for cleaning and draining.

• Load glasses intop rack only - bottom rack is not designed for glasses. Damage

can occur.

Do not cover third level wash

continued on next page 9

• Place items in the rows between prongs.

Placing them over the prongs may lead

to breakage.

• Secure lightweight items.

• China, crystal, and other delicate items must not touch each other during dish-

washer operation. Damage may occur.

Mixed load

• Small bowls, pans, and other utensils can be placed in the top rack.

• Load plastic items in the top rack only. Plastic items may melt in the bottom rack.

• Wash only plastic items marked "dish-

washer safe."

• Load plastic items so the force of the spray

does not move them during the cycle.

Infinite adjustable top rack

(on some models)

Raise or lower the rack to fit tall items in either the top or bottom rack. The top rack

does not have to be level.

• Turn the knob clockwise to raise a side of the rack.

• Turn the knob counterclockwise to lower a side of the rack.

Adjustable 3-position top rack (on some models)

You can raise or lower the rack to fit tall

items in either the top or bottom rack. The high and low positions are marked on the

adjuster on the side facing the center of the dishwasher.

1. Hold top rack with one hand near adjuster.

2. Pull top of adjuster lever out with other

hand.

3. Lift or lower rack to one of the preset positions.

4. Release adjuster lever.

5. Repeat Steps 1-4 for the three remaining adjusters as needed. The four adjusters

can be raised or lowered separately or together, as desired. The top rack does

not have to be level.

Mixed load

Do not cover third level wash

Raise

Lower

Then adjust

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