Whirlpool Cabrio WTW5550XW0, Cabrio WTW5500XW0, Cabrio WTW5500XL1, Cabrio WTW5500XW2, Cabrio WTW5550XW1 Use And Care Manual
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FABRIC CARE SYSTEM
TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
Para una version de estas instrucciones en espafiol, visite www.Whirlpool.com
Table of Contents Table des mati6res
WASHER SAFETY ......................................................... 2
WHAT'S NEW UNDER THE LiD? ................................. 3
CONTROL PANEL AND FEATURES ............................ 4
CYCLE GUIDE ............................................................... 5
USING YOUR WASHER ................................................ 6
Using Laundry Product Dispensers ...............................7
Starting Your Washer ......................................................7
WASHER MAINTENANCE .................................................9
TROUBLESHOOTING ...................................................... 11
WARRANTY ........................................................................ 16
ASSISTANCE OR SERVICE ...........................Back Cover
GUIDE D'UTILISATION
ET D'ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITI_ A FAIBLE
CONSOMMATION D'EAU
AVEC CHARGEMENT PAR
LE DESSUS
SI_CURITi_ DE LA LAVEUSE ...................................... 17
QUOI DE NEUF SOUS LE COUVERCLE? ................ 18
TABLEAU DE COMMANDE
ET CARACTFI:RISTIQUES .......................................... 19
GUIDE DES PROGRAMMES ...................................... 21
UTlUSATION DE LA LAVEUSE .................................. 23
UtilJsation des distrJbuteurs de produits de lessive...24
Mise en marche de la laveuse......................................24
ENTRETIEN DE LA LAVEUSE ........................................ 27
DI_PANNAGE ...................................................................... 29
GARANTIE ..........................................................................35
ASSISTANCE OU SERVICE ..............Couverture artiste
W10280477C
W10280478C = SP
Designed to use only HE High Efficiency
detergents.
Con_ue pour I'utilisation d'un d6tergent haute
efficacit6 seulement.
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[]
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry=cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry=cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
[]
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where itwill be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
2
WHAT'S NEW UNDER THE LID?
Cleaaiag with Less _ter
Traditional agitator-style
washer
The most striking difference inyour new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size--no water level selector is needed.
When loading the washer with dirty laundry, fill it evenly
around the basket wall.
Washer with low-water
washplate wash system
Automatic Load Size Sensiag
As the washer dampens and moves the load, the level of the
clothes will settle in the basket. This is normal, and does not
indicate that more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer.
Choosiag the Right Detergent
Use only High Efficiency detergents. The package will be
marked "HE" or "High Efficiency." Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Use only High Efficiency (HE) detergent.
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will find a step-by-step description in the "Cycle
Status Lights" section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
3
CONTROL P EL FEATURES
POWER
Fabric
Softener
O WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
CYCLE OPTIONS
When you select a cycle, its default settings will light up. Not
all cycles and options are available on all models.
TEMP
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
• Warm and hot water may be cooler than what your
previous washer provided.
• Even in a Cool water wash, some warm water may
be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil level (wash time) is preset for each wash cycle.
For most loads, use the soil level that is preset with the
cycle you have chosen. For heavily soiled and sturdy
fabrics, press Soil Level to select more wash time,
if needed. For lightly soiled and delicate fabrics, press
Soil Level to select less wash time, if needed. Lighter
soil level setting will help reduce tangling and wrinkling.
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can be
changed. Not all spin speeds are available with all cycles.
• Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will leave
your load more damp.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
QUICKWASH
w_h a_ _ Cool Medium
NORMAL
DRAIN & SPIN
Sensing Wash Spin Done
ITEMS Hot Extra
START Warm Heavy igh
Pause/Ufll_k
co
L_J
LL°_C_k Extra Temp Soil Spin
Rinse Level Speed
l l
Cold Light pin
I I
CYCLE STATUS LIGHTS INDICATOR
O
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
Sensing Wash Rinse Spin Done
SENSING
When the StargPause/Unlock button is pressed,
the washer will first perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make
a slight turn, then lid will unlock briefly before locking
again.
Once the lid has locked the second time, the washer
will use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is
added to the load and you may hear the hum of these
spins. If the sensing light is on, the washer is working
properly. You will hear the motor turn the basket in short
pulses to thoroughly wet the load. The washer will then
move the load briefly, pause to allow water to soak into
the load, and resume adding water. This process may
repeat until the correct amount of water has been added
for the load. You may also hear water flowing through the
dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the Wash portion
of the cycle. This is normal.
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with
water. Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style
washer, this washer delivers the detergent directly to the
soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected
soil level.
Sensing Wash Rinse Spin Done
Sensing Wash Rinse Spin Done
EXTRA RINSE
This option can be used to automatically add a second rinse
to most cycles.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
4
RINSE
Sensing Wash Rinse Spin Done
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briefly (short hum) to move the basket
while filling. Fabric softener will be added if the Fabric
Softener option was selected. Some cycles use spray
rinsing.
SPIN
Sensing Wash Rinse Spin Done
The washer spins the load at increasing speeds for proper
water removal, based on selected cycle and spin speed.
DONE aD_==_=_==_:u
Sensing Wash Rinse Spin Done
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCK
To allow for proper load sensing, the lid will lock and the Lid Lock
light will turn on. This light indicates that the lid is locked and
cannot be opened.
Ifyou need to open the lid, press START/PAUSE/
(:3
UNLOCK. The lid will unlock once the washer
movement has stopped. This may take several
minutes ifthe load was spinning at high speed.
Press START/PAUSE/UNLOCK again to resume
START
Pause/Unlock
the cycle.
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load
being washed.
Not all cycles and o )tions are available on all models.
_'- i i ,
items to Cycle: Wash/Rinse Spin
wash: Temperature: Speed:
Machine-wash
silks, hand-
wash fabrics
Delicate
Hot/Cold High Extra Heavy
Warm/Cold Low Heavy
Cool/Cold No Spin Medium
Cold/Cold Light
Small loads,
cottons,
polyester,
perm press
Cottons, linens,
sheets, and
mixed garment
loads
Cottons, sheets,
and mixed
garment loads.
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Quick
Wash
Normal
Eco
Normal
Casual
Hot/Cold High
Warm/Cold Low
Cool/Cold No Spin
Cold/Cold
Hot/Cold High
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold High
Warm/Cold No Spin
Cool/Cold
Cold/Cold
Hot/Cold High Extra Heavy
Warm/Cold Low Heavy
Cool/Cold No Spin Medium
Cold/Cold Light
Large items Bulky Hot/Cold High Extra Heavy Extra Rinse Use this cycle to wash large items such as
such as sleeping Items Warm/Cold Low Heavy jackets and small comforters. The washer
bags, small Cool/Cold No Spin Medium will fill with enough water to wet down the
comforters, Cold/Cold Light load before the wash portion of the cycle
jackets begins. Do not overload basket.
Sturdy fabrics, Heavy Hot/Cold High Extra Heavy Extra Rinse Use this cycle for heavily soiled or
colorfast items, Duty Warm/Cold Low Heavy sturdy items. Water-level sensing process
towels, jeans Cool/Cold No Spin Medium may take longer for some items than for
Cold/Cold Light others because they will absorb more
Swimsuits and Rinse & Cold/Cold High Combines a rinse and spin for loads
items requiring Spin Low requiring an additional rinse cycle or to
rinsing without No Spin complete a load after power interruption.
detergent Spin speed is selectable; default is high.
Hand-washed Drain & High This cycle uses a spin to shorten drying
items or dripping Spin Low times for heavy fabrics or special-care
wet items No Spin items washed by hand. Use this cycle to
Heavily soiled Soak Hot/Cold No Spin Extra Heavy Use this cycle to soak small spots of set-in
fabrics Warm/Cold Heavy stains on fabrics. After time has expired,
Cool/Cold Medium washer will drain, but will not spin. To set
Cold/Cold Light a follow-up cycle, select Drain & Spin, add
No clothes in Clean Hot/Cold High Extra Heavy Use once a month to keep the inside
washer Washer of the washer fresh and clean. Higher
with water levels and Affresh ®work together
Affresh TM to thoroughly clean the washer interior.
SoU
Level:
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
" ' i 7_
Available Cycle E)eta Is:
Options:' .................
Extra Rinse Use this cycle to wash lightly soiled
garments indicating "Machine Washable
Silks" or "Gentle" cycle on the care label.
Place small items in mesh garment bags
before washing. This cycle uses a higher,
preset water level.
Extra Rinse Use this cycle to wash small, lightly soiled
loads of 2-3 items that are needed in a
hurry. This cycle features aspray rinse.
Extra Rinse Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle features a spray rinse. Low speed
spin and no speed spin are not available.
Extra Rinse The Eco Normal cycle allows you to
increase your energy savings compared to
the Normal cycle. When this cycle is used,
the wash cycle will use cooler wash water
temperatures than the Normal cycle.
Extra Rinse Use this cycle to wash loads of no-iron
fabrics such as sport shirts, blouses,
casual business clothes, permanent
press, and blends.
water than other fabric types.
This cycle uses a higher, preset water level.
Also use for loads that require rinsing only.
drain washer after cancelling a cycle or
completing a cycle after a power failure.
additional detergent and select a cycle
based on fabric type.
5
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
"1, Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Load garments in loose heaps evenly around basket wall.
Do not wrap large items such as sheets around the washplate;
load them in loose piles around the sides of the basket.
Try mixing different sized items to reduce tangling.
IMPORTANT: Items need to move freely for best cleaning and
to reduce wrinkling and tangling.
Helpful Tips:
= When washing water-proof or water-resistant items, load
evenly. See "Cycle Guide" for tips and more information on
using the Bulky Items cycle.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
6
Using Laundry Produet Dispensers
Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent
into detergent tray. This tray holds 3 oz.
(89 mL). Do not overfill tray - adding too much detergent may
cause detergent to be dispensed into the washer too early.
IMPORTANT: Use only High Efficiency detergents. The package
will be marked "HE" or "High Efficiency." Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Using Oxi or color-safe bleach:
If using an Oxi or color-safe bleach laundry boost product, add
to the bottom of the washer basket before adding clothes.
HELPFUL TIP: See "Washer Maintenance" for information
on recommended method of cleaning washer dispenser trays.
Fabric softener tray
CD
Fabric
Softener
Pour a measured amount of liquid fabric softener
into tray, always follow manufacturer's directions
for correct amount of fabric softener based on your load size.
Close dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to
ensure proper distribution at correct time in cycle. Do not overfill
or dilute. Overfilling dispenser will cause fabric softener to
immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be dispensed
into the last rinse.
It is normal for a small amount of water to remain in the dispenser
at the end of a cycle.
Starting Your Washer
6, Press POWER to turn on washer
to dispenser
Do not overfill, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
POWER
Make sure the dispenser drawer is closed completely, then press
POWER to turn on the washer.
7. Select cycle
SOAK
NORMAL
DRAIN & SPIN
/CO NO :_MA
CASUAL
iBULKY
ITEMS
qEAVY
DUTY
_INSE& SPIN
QUICK WASH
DELICATE
CLEA_
WASHER
withs#_
Turn cycle knob to choose your wash cycle. For more
information, see "Control Panel".
7
"8. Select cycle settings
l Hot l Extra Heavy
Warm l Heavy IHigh
_i IM_I: um ILNWspin
0. Press START/Pause/Unlock
to begin wash cycle
Temp Soil Spin
Once you select a cycle, the default settings for that cycle will be
lit. Press the cycle settings buttons to change the Temperature,
Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Hot
Some cold water is added to save Whites and pastels
Warm
ii
Some cold water will be added, ::i Bright colors
ii
Level Speed
START
Pause/Unlock
Press the START/PAUSE/UNLOCK button to start the wash
cycle. Filling is delayed for several minutes while load balance is
sensed.When the cycle has finished, the DONE indicator will light.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/PAUSE/UNLOCK; the lid will unlock once the
washer movement has stopped. This may take several minutes
if the load was spinning at high speed. Then close the lid and
press START/PAUSE/UNLOCK again to restart the cycle.
If lid is left open for more than 10 minutes, water will pump out.
Delay in water fill
Filling is delayed for 2 to 3 minutes to check for load unbalance.
You will hear the hum of the spin prior to filling. This is normal
operation.
9, Select cycle options
CD CD
Fabric Extra
Softener Rinse
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Extra Rinse. These can be turned off, if desired.
NOTE: Not all options are available with all cycles.
8
WASHER INWENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended
monthly cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH®washer cleaner, add one
tablet to washer drum
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to liquid
chlorine bleach dispenser.
"- CLEANING YOUR DISPENSER TRAY -'_
You may find laundry product residue in your dispenser
trays. To remove residue, follow this recommended cleaning
procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are not dishwasher safe.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH TM cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH TM cycle.
6. Press START/PAUSE/UNLOCK. Water will pour into
washer for a moment and pause, lid will lock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER and run a RINSE AND SPIN
cycle to ensure cleaner or bleach have been rinsed from
washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
NON=USE AND VACATION CARE
Operate your washer only when you are home.
If moving, or not using your washer for a period of time,
follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
f WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L)of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
9
r
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place
heavy blankets or towels into basket opening. Close lid
and place tape over lid and down front of washer. Keep
lid taped until washer is placed in new location.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
r
RE! NSTALLING/USI NG WASHER AGAI N
To reinstall washer after non-use, vacation, winter storage,
or moving:
Refer to Installation Instructions to locate, level, and
1=
connect washer.
2.
Before using again, run washer through the following
recommended procedure:
To
use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2.
Plug in washer or reconnect power.
3.
Run washer through BULKY iTEMS cycle to clean
washer and remove antifreeze, if used. Use only HE
High Efficiency detergent. Use half the manufacturer's
recommended amount for a medium-size load.
10
TROUBLESHOOTING
r
mfyou experience PossiNe Causes SNution
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Check the following for
proper installation or see
"Using Your Washer"
section.
Clicking or metallic
noises
Gurgling or humming Washer may be draining water.
Humming The sensing light is on.
Feet may not be in contact
with the floor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer
drain system.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging. Ifflooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in the "Installation Instructions".
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky Item cycle for oversized, non-absorbent items such as
comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this "Use and
Care Guide".
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normN to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging asfinal amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This isnormal. Sensing spins will take several minutes
before water is added to the washer.
Check the following for
proper installation:
Not enough water
in washer
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly. Tighten fill-hose connection.
Fill hose washers Make sure all four fill hose flat washers are properly seated.
Drain hose connection Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Check household plumbing Water can back up out of a clogged sink or drainpipe. Check
for leaks or clogged sink or drain, all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Washer not loaded properly.
Load not completely covered
in water.
Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normN operation for an HE low-water washer. The load will
not be completely unden_/ater.The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
iMPORTANT: Do not add more water to washer. The added water
lifts the load off the washplate, resulting in less cleaning.
J
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