Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
can be killed or seriously injured if you don't
You
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can
WARNING:
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:
Plug into a grounded 3 prong outlet.
Do not use an extension cord.
Do not remove ground prong.
Do not use an adapter.
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
Too ls ne ed ed
■ Flat-blade and Phillips
screwdrivers
■ Tape measure
■ Scissors
■ Pencil
■ Level
■ Drill
■ ¹⁄₈" drill bit
Unplug air conditioner before servicing.
Use two or more people to move and install air conditioner.
Parts supplied
Check that all parts are included in parts package.
ABCDEGF
H
I
O
A. 1" wood screws (2)
B.
³⁄₈
" self-tapping screws (4)
⁷⁄₁₆
" machine screws (2)
C.
⁷⁄₁₆
" nuts (2)
D.
E.
⁷⁄₁₆
" flat washers (2)
F. En d c ap
J
L
K
M
N
P
G. Leveling bolt
H. Support platform
I. Speed clips (2)
J. Support angle
K. Sliders (2)
L. Filler panel
M. Seals (2)
N.Foam (2)
O. Shorter seal
P. Top r et a in er
3
Parts needed
■ If metal casement window installation, a ³⁄₄" (19 mm) wood
filler panel will be needed for opening greater than 15¹⁄₂"
(39.4 cm) wide. See “Metal or Wood Casement Window
Installation.”
■ If wood casement window installation, a 1" (2.5 cm) wood
frame will be needed. See “Metal or Wood Casement Window
Installation.”
NOTE: The installation of this air conditioner is intended to be
permanent. When installed in an apartment or rental property,
permission to make modifications should be obtained from
owner or landlord of building prior to installation of air
conditioner.
Location Requirements
IMPORTANT: Observe all governing codes and ordinances.
Check the location where the air conditioner will be installed.
Proper installation is your responsibility. Make sure you have
everything necessary for correct installation.
The location should provide:
■ A horizontal sliding or casement type window with a minimum
width of 15¹⁄₂" (39.4 cm).
■ Grounded electrical outlet within 4 ft (122 cm) of where the
power cord exits the air conditioner.
NOTE: Do not use an extension cord.
■ Free movement of air in room to be cooled.
■ Adequate window frame assembly and side of structure
support for weight of air conditioner. Air conditioner weighs
approximately 82 lbs (37.2 kg) to 100 lbs (45 kg).
NOTE: Do not install the air conditioner in an area where the front
panel will be exposed to heat sources that will raise the panel
surface temperature above 120°F (50°C).
Window Installation
Window opening measurements:
■ 15¹⁄₂" (39.4 cm) minimum opening width
■ 22" (55.9 cm) minimum opening height
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
The electrical ratings for your air conditioner are listed on the
model and serial number label. The model and serial number
label is located on the right-hand side of the cabinet.
Specific electrical requirements are listed in the chart below.
Follow the requirements for the type of plug on the power supply
cord.
Power supply cord Wiring requirements
■ 115 volt (103.5 min. -
126.5 max.)
■ 0-12 amps
■ 15-amp time-delay fuse or
circuit breaker
■ Use on single outlet circuit
only.
Recommended ground method
For your personal safety, this air conditioner must be grounded.
This air conditioner is equipped with a power supply cord having
a grounded 3 prong plug. To minimize possible shock hazard, the
cord must be plugged into a mating, grounded 3 prong outlet,
grounded in accordance with all local codes and ordinances. If a
mating outlet is not available, it is the customer's responsibility to
have a properly grounded 3 prong outlet installed by a qualified
A
B
electrical installer.
It is the customer's responsibility:
■ To contact a qualified electrical installer.
■ To assure that the electrical installation is adequate and in
conformance with National Electrical Code, ANSI/NFPA 70 -
A. 15
¹⁄₂
" (39.4 cm) minimum
B. 22" (55.9 cm) minimum
latest edition, and all local codes and ordinances.
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269
4
Power Supply Cord
NOTE: Yo ur un it’s device may differ from the one shown.
B
A
RESET
TEST
A. Reset button
B. Test button
This room air conditioner is equipped with a power supply cord
required by UL. This power supply cord contains state-of-the-art
electronics that sense leakage current. If the cord is crushed, the
electronics detect leakage current and power will be
disconnected in a fraction of a second.
WARNING
To test your power supply cord:
1. Plug power supply cord into a grounded 3 prong outlet.
2. Press RESET (on some devices, a green light will turn on).
3. Press TEST (listen for click; Reset button will trip, and on
some devices, a green light will turn off).
4. Press and release RESET (listen for click; Reset button will
latch, and on some devices, a green light will turn on). The
power supply cord
NOTES:
■ The Reset button must be pushed in for proper operation.
■ The power supply cord must be replaced if it fails to trip when
the test button is pressed or fails to reset.
■ Do not use the power supply cord as an off/on switch. The
power supply cord is designed as a protective device.
■ A damaged power supply cord must be replaced with a new
power supply cord obtained from the product manufacturer
and must not be repaired.
■ The power supply cord contains no user serviceable parts.
Opening the tamper-resistant case voids all warranty and
performance claims.
is ready for operation.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
INSTALLATION INSTRUCTIONS
Unpack the Air Conditioner
WARNING
Excessive Weight Hazard
Use two or more people to move and install
air conditioner.
Failure to do so can result in back or other injury.
Remove packaging materials
■ Remove and properly dispose of packaging materials.
Remove tape and glue residue from surfaces before turning
on the air conditioner. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your air conditioner.
■ Handle air conditioner with care.
Metal or Wood Sliding Window Installation
■ Handle air conditioner with care.
■ Be sure your air conditioner does not fall out of the opening
during installation or removal.
■ Do not block the louvers on the front panel.
■ Do not block air movement on the outside of the air
conditioner.
■ The window frame assembly and side of structure must be
adequate to support weight of air conditioner.
5
Install support platform
E
D
C
D
Install air conditioner in window
1. Slide open one window sash to install support platform.
2. Loosely attach support angle to bottom of support platform
using two ⁷⁄₁₆" machine screws, flat washers and nuts.
A
B
C
D
F
A.
⁷⁄₁₆
" machine screws
B. Support plate
C. Flat washer
D. Nut
E. Support angle
F. Leveling bolt and locknut
3. Place support platform against lower window track and firmly
against vertical edge of window frame.
4. Attach support platform to windowsill using two 1" wood
screws.
If required, overcome interference of support platform with
window track or storm windows by securely attaching a shim
strip to the windowsill. Shim strip should be as long as width
of support platform and flush with back edge of sill.
Thickness of shim strip should be controlled by amount of
interference.
A
B
E
C
1. Slide air conditioner onto support platform. Check to be sure
air conditioner side channel fits securely against vertical edge
of window frame.
NOTE: If air conditioner side channel does not fit securely
against window frame, remove air conditioner and readjust
leveling bolt.
2. Drill two ¹⁄₈" holes through the window channel frame in
alignment with existing holes in bottom bracket. Install two
³⁄₈" self-tapping screws through these holes.
NOTE: If window channel frame is not tall enough to use
existing holes, drill two new holes off to the side of the
existing holes to attach the air conditioner bottom bracket to
the support platform. Air conditioner should be firmly
anchored to window channel frame or support platform.
A
B
A. Window channel frame
³⁄₈
" self-tapping screw
B.
C. Bottom bracket
D.
¹⁄₈
" drilled hole
3. Slide inside window sash closed. Check to be sure vertical
edge of inside window sash is pressed firmly against side of
air conditioner cabinet. Cut remaining seal to width of
window opening. Remove backing and apply to top inside
edge of window frame.
4. Install speed clips on top and bottom inside edge of window
to provide locking.
5. Using supplied plastic seal, cut to proper length, insert
between inside window sash and outside window.
A
A. 1" wood screws
B. Support plate
C. Lower window track
D. Windowsill
E. Shim strip
5. Pull support angle against outside of structure. Tighten two
⁷⁄₁₆" machine screws on top of support platform.
6. Adjust leveling bolt to level support angle. Tighten leveling
bolt locknut.
NOTE: Air conditioner must be level or tilted back slightly to
facilitate proper condensate disposal.
7. Cut two pieces of seal to height of window opening. Remove
backing and apply to window frame and sliding sash that will
rest against air conditioner cabinet.
6
B
C
A. Speed clip
B. Window channel
C. Plastic seal
6. See “Complete Installation.”
Metal or Wood Casement Window Installation
E
D
■ Handle air conditioner with care.
■ Be sure your air conditioner does not fall out of the opening
during installation or removal.
■ Do not block the louvers on the front panel.
■ Do not block air movement on the outside of the air
conditioner.
■ The window frame assembly and side of structure must be
adequate to support weight of air conditioner.
Metal Casement Window Installation
3. Paint desired color.
Install Support Platform
1. Loosely attach support angle to bottom of support platform
using two ⁷⁄₁₆" machine screws, flat washers and nuts.
A
B
This air conditioner is designed to fit into most casement-type
windows. As shipped from factory, air conditioner will fit into a
minimum window opening 15¹⁄₂" (39.4 cm) wide and 22" (55.9
cm) high. The preferred method of installation is through a closed
or stationary window. Installation in an open window frame is also
possible where open window can be secured to outside of
building or removed completely.
Closed or stationary window
Install air conditioner in stationary sash to avoid crank handles or
window latches. If air conditioner is to be installed in or next to a
movable sash, it may be necessary to remove catch, handle or
both.
■ Remove crank handle and secure window in closed position.
Remove glass panes and separating strips to a height
sufficient to mount air conditioner.
Open window frame
1. Remove crank mechanism and catch handles.
2. Fold window sash back against exterior wall of building and
secure, or remove completely where possible.
Wood Casement Window Installation
1. Construct a frame, using at least 1" (2.5 cm) thick wood panel
with a 15¹⁄₂" (39.4 cm) wide opening.
2. Paint frame and fasten it securely, sealing it into window
opening.
C
D
F
A.
⁷⁄₁₆
" machine screws
B. Support platform
C. Flat washer
D. Nut
E. Support angle
F. Leveling bolt and locknut
2. Place support platform against lower window track and firmly
against vertical edge of window frame.
3. Attach support platform to windowsill using two 1" wood
screws.
If required, overcome interference of support platform with
window track or storm windows by securely attaching a shim
strip to the windowsill. Shim strip should be as long as width
of support platform and flush with back edge of sill.
Thickness of shim strip should be controlled by amount of
interference.
A
B
If window opening width is greater than 15¹⁄₂" (39.4 cm):
1. Measure from side of window opening 15¹⁄₂" (39.4 cm). From
this point, measure to opposite side of window opening to
find width of filler panel. Measure height of window. Cut a ³⁄₄"
(19 mm) thick wood filler panel this width and the full height of
the window opening.
2. Attach securely to side of opening.
15 1/2" (39.4 cm)
15
¹⁄₂
" (39.4 cm) from side of window to wood filler panel
E
C
A. 1" wood screws
B. Support platform
C. Lower window track
D. Windowsill
E. Shim strip
4. Pull support angle against outside of structure. Tighten two
⁷⁄₁₆" machine screws on top of support platform.
5. Adjust leveling bolt to position support angle in a level plane.
This will allow for proper angle. Tighten leveling bolt nut.
NOTE: Air conditioner must be level or tilted back slightly to
facilitate proper condensate disposal.
6. Cut two pieces of seal to height of window opening. Remove
backing and apply to window frame on both sides.
7
Install air conditioner in window
B
C
D
B
1. Slide air conditioner onto support platform. Check to be sure
air conditioner side channel fits securely against vertical edge
of window frame.
NOTE: If air conditioner side channel does not fit securely
against window frame, remove air conditioner and readjust
leveling bolt.
2. Drill two ¹⁄₈" holes through the window channel frame in
alignment with existing holes in bottom bar. Install two ³⁄₈"
self-tapping screws through these holes.
NOTE: If window channel frame is not tall enough to use
existing holes, drill two new holes off to the side of the
existing holes to attach the air conditioner bottom bar to the
support platform. Air conditioner should be firmly anchored to
window channel frame or support platform.
A
2. With sliders up against top retainer, drill ¹⁄₈" hole through
window frame in alignment with existing hole in slider. Install
³⁄₈" self-tapping screw in hole. Repeat for other slider.
A
A.
¹⁄₈
" drilled hole
³⁄₈
" self-tapping screw
B.
3. Check all seals and plug all air leaks around air conditioner.
Use sealant to fill any minor openings.
A. Window channel frame
B.
³⁄₈
" self-tapping screw
C. Bottom bracket
D.
¹⁄₈
" drilled holes
Complete Installation
1. Place top retainer on top edge of filler panel, then place the
bottom edge of filler panel into groove of bottom retainer
(mounted on air conditioner). Filler panel may be trimmed
with knife or scissors to fit window height. Slide sliders
upward making sure filler panel aligns in sliders.
A
B
C
D
E
F
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
4. Plug into a grounded 3 prong outlet.
5. Press RESET on the power supply cord plug.
A. Top retainer
B. Seal under top
retainer
C. Filler board
8
D. Slider
E. Seal between side of cabinet and sliding
sash (sliding window installation only)
F. Side channel
AIR CONDITIONER USE
Operating your air conditioner properly helps you to obtain the best possible results.
This section explains proper air conditioner operation.
IMPORTANT:
■ If you turn off the air conditioner, wait at least 3 minutes
before turning it back on. This prevents the air conditioner
from blowing a fuse or tripping a circuit breaker.
■ Do not try to operate your air conditioner in the cooling mode
when outside temperature is below 66°F (19°C). The inside
evaporator coil will freeze up, and the air conditioner will not
operate properly.
Starting Your Air Conditioner
NOTES:
■ In the event of a power failure, your air conditioner will
automatically turn back on.
■ If the electronic control will not respond to touch pad or
remote control commands, it is necessary to unplug the air
conditioner from the electrical outlet for 5 seconds before
plugging back in.
NOTE: If the room temperature is below 55ºF (13ºC), the display
will show 55ºF (13ºC). If the room temperature is above 99ºF
(37ºC), the display will show 99ºF (37ºC).
1. Remove clear protective film from control panel and front
panel badge.
2. Set air exchanger. See “Air Exchanger.”
3. Press POWER to turn on air conditioner.
NOTE: When air conditioner is turned on for the first time
after it is plugged in, it will display the default settings: Cool
mode, Turbo fan speed, 72°F (22°C) for 3 seconds. When it is
turned on at all other times, it will display the previous
settings for 3 seconds, and then display the room
temperature.
4. Choose mode. See “Mode.”
5. Choose fan speed. See “Fan Speed.”
6. Choose temperature. See “Temperature.”
Air Exchanger
Set the Air Exchanger control to CLOSED for maximum
continuous cooling. The Air Exchanger set to OPEN circulates
fresh air and draws stale or smoky air from the room.
■ Open—to exhaust room air to the outside
■ Closed—maximum air circulation and cooling
Display Symbols
B
A
E
F
A. Cool mode indicator light
B. Fan only mode indicator light
C. Power Saver indicator light
D. Timer indicator light
D
C
G
H
E. Auto fan mode indicator light
F. Low fan mode indicator light
G. High fan mode indicator light
H. Turbo fan mode indicator light
Mode
1. Press MODE until you see the indicator light come on for the
setting you desire.
2. Choose Cool, Fan Only or Power Saver.
■ Cool—Cools room. Press FAN SPEED to choose fan
speed. Then adjust the temperature by pressing the plus
or minus buttons.
■ Fan Only—Only the fan runs. You can select the fan
speed by pressing FAN SPEED, but you cannot adjust the
Temperature control setting. Display shows the current
room temperature.
■ Power Saver—Fan runs only when cooling is needed. You
can select the fan speed by pressing FAN SPEED.
Because the fan does not circulate the room air
continuously, less energy is used, but the room air is not
circulated as often. Use Power Saver when you are
asleep or away from home.
9
Fan Speed
1. Press FAN SPEED until you see the indicator light come on
for the setting you desire.
2. Choose Auto, Low, High or Turbo.
When Auto is selected, the fan speed will change
automatically as the temperature in the room changes.
■ 7º or more above the set temperature will use Turbo.
■ 4º - 7º above the set temperature will use High.
■ 4º or below the set temperature will use Low.
Temperature
Press the TEMP plus pad. Display on air conditioner shows the
Temperature control setting. Each time you press or hold the plus
button, the temperature will increase 1º until it reaches 88°F
(31ºC).
To set the Timer delay for a 1- to 24-hour delay until the air
conditioner turns off (air conditioner must be On):
1. Press TIMER. Timer indicator light will remain on.
2. Press the plus or minus button to change the delay time from
1 to 24 hours. The display will automatically go back to the
set temperature after 12 seconds.
3. To display the amount of time left, depress TIMER once.
4. To turn Timer off, press TIMER again within 12 seconds.
To Operate Air Conditioner with Remote Control
NOTE: Remote control may vary in appearance.
Press the TEMP minus pad. Display on air conditioner shows the
Temperature control setting. Each time you press or hold the plus
button, the temperature will increase 1º until it reaches 66°F
(19ºC).
To change the temperature display from °F to °C
Press both pads at once to switch the display from ºF to ºC.
Timer Delay
To set the Timer for a 1- to 24-hour delay until the air
conditioner turns on (the air conditioner must be Off):
1. Press TIMER. Timer indicator light will remain on.
2. Press the plus or minus button to change the delay time from
1 to 24 hours.
3. To turn Timer off, press TIMER again, or press POWER to turn
off the air conditioner.
NOTE: The display will show time remaining until air conditioner
turns on.
NOTE: Two AA batteries (included) power the remote control.
Replace batteries after 6 months of use, or when the remote
control starts to lose power.
To turn the air conditioner on or off:
Press POWER.
To select the mode or Power Saver:
1. Press MODE to choose Cool or Fan Only.
2. Press POWER SAVER to choose Power Saver mode.
■ Cool, Fan Only or Power Saver—you can adjust the fan
speed.
10
To select the fan speed (in Cool, Fan Only or Power Saver
mode only):
Press AUTO, TURBO, HIGH or LOW.
To raise the temperature:
Press the plus button. Display on air conditioner shows the
Temperature control setting. Each time you press or hold the plus
button, the temperature will increase 1º until it reaches 88°F
(31ºC).
To lower the temperature:
Press the minus button. Display on air conditioner shows the
Temperature control setting. Each time you press or hold the
minus button, the temperature will decrease 1º until it reaches
66°F (19ºC).
To set Timer to turn on air conditioner, changing the
previous settings:
1. Turn on air conditioner.
2. Adjust Mode to Cool, Fan Only, or press POWER SAVER.
3. Adjust Fan Speed to Auto, Turbo, High or Low.
4. Adjust temperature between 66°F (19ºC) and 88°F (31ºC).
5. Wait 3 seconds before turning off air conditioner.
6. Press TIMER. Timer indicator light on air conditioner will
flash. Display on air conditioner will show remaining hours
before air conditioner will turn on.
7. Press the plus or minus button to change delay time (1 to
24 hours).
8. Press TIMER again or wait 10 seconds. Timer indicator light
on air conditioner will remain on. Display on air conditioner
will show current room temperature.
Changing Air Direction
Use levers to adjust louvers for desired airflow.
A
To set Timer for a 1- to 24-hour delay before air conditioner
turns on (air conditioner must be Off):
1. Press TIMER. Timer indicator light on air conditioner will
flash. Display on air conditioner will show remaining hours
before air conditioner will turn off.
2. Press the plus or minus button to change delay time (1 to
24 hours).
3. Press TIMER again or wait 10 seconds. Timer indicator light
on air conditioner will remain on. Display on air conditioner
will show the current room temperature.
To set Timer to turn on air conditioner, keeping previous
settings:
1. Turn off air conditioner.
2. Press TIMER. Timer indicator light on air conditioner will
flash. Display on air conditioner will show remaining hours
before air conditioner will turn off.
3. Press the plus or minus button to change delay time (1 to
24 hours).
4. Press TIMER again or wait 10 seconds. Timer indicator light
on air conditioner will remain on. Display on air conditioner
will show the current room temperature.
A. Levers
Normal Sounds
When your air conditioner is operating normally, you may hear
sounds such as:
■ Droplets of water hitting the condenser, causing a pinging or
clicking sound. The water droplets help cool the condenser.
■ Air movement from the fan.
■ Clicks from the thermostat cycle.
■ Vibrations or noise due to poor wall or window construction.
■ A high-pitched hum or pulsating noise caused by the modern
high-efficiency compressor cycling on and off.
11
AIR CONDITIONER CARE
Your new air conditioner is designed to give you many years of
dependable service. This section tells you how to clean and care
for your air conditioner properly. Call your local authorized dealer
for an annual checkup. Remember… the cost of this service call
is your responsibility.
Cleaning the Air Filter
The air filter is removable for easy cleaning. A clean filter helps
remove dust, lint, and other particles from the air and is important
for best cooling and operating efficiency. Check the filter weekly
to see whether it needs cleaning.
NOTE: Do not operate the air conditioner without the filter in
place.
1. Turn off air conditioner.
2. Remove air filter by pulling up and out.
A
3. Wash air filter with a mild detergent and warm water. Rinse
with clear water, squeeze dry and replace.
4. Replace air filter.
Cleaning the Intake Grille
1. Unplug air conditioner or disconnect power.
2. Remove front cover by removing two side screws.
3. Clean intake grille with a soft, damp cloth.
4. Air dry intake grille completely.
5. Replace front cover on air conditioner and secure with two
side screws.
6. Plug in air conditioner or reconnect power.
Paint Damage Repair
Check once or twice a year for paint damage. This is very
important, especially in areas near oceans or where rust is a
problem. If needed, touch up with a good grade enamel paint.
A. Air filter handle
12
TROUBLESHOOTING
You can solve many common air conditioner problems easily,
saving you the cost of a service call. Try the suggestions
below to see whether you can solve your problem without
outside help.
Air conditioner will not operate
■ The air conditioner is in a heavily occupied room, or heat-
producing appliances are in use in the room. Use exhaust
vent fans while cooking or bathing and try not to use heatproducing appliances during the hottest part of the day. A
higher capacity air conditioner may be required, depending
on the size of the room being cooled.
■ The power supply cord is unplugged. Plug into grounded
3 prong outlet. See “Electrical Requirements.”
■ The power supply cord has tripped (Reset button has
popped out). Press and release RESET (listen for click; Reset
button will latch and remain in) to resume operation.
■ A household fuse has blown, or a circuit breaker has
tripped. Replace the fuse or reset the circuit breaker. See
“Electrical Requirements.”
■ The Power button has not been pressed. Press POWER.
■ The local power has failed. Wait for power to be restored.
Air conditioner blows fuses or trips circuit breakers
■ Too many appliances are being used on the same circuit.
Unplug or relocate appliances that share the same circuit.
■ Time-delay fuse or circuit breaker of the wrong capacity
is being used. Replace with a time-delay fuse or circuit
breaker of the correct capacity. See “Electrical
Requirements.”
■ An extension cord is being used. Do not use an extension
cord with this or any other appliance.
■ You are trying to restart the air conditioner too soon after
turning off the unit. Wait at least 3 minutes after turning off
the unit before trying to restart the air conditioner.
Air conditioner power supply cord trips (Reset button
pops out)
■ Disturbances in your electrical current can trip (Reset
button will pop out) the power supply cord. Press and
release RESET (listen for click; Reset button will latch and
remain in) to resume operation.
■ An electrical overloading, overheating, pinching or aging
can trip (Reset button will pop out) the power supply
cord. After correcting the problem, press and release RESET
(listen for click; Reset button will latch and remain in) to
resume operation.
NOTE: A damaged power supply cord must be replaced with a
new power supply cord obtained from the product manufacturer
and must not be repaired.
Air conditioner seems to run too much
■ The current air conditioner replaced an older model. The
use of more efficient components may cause the air
conditioner to run longer than an older model, but the total
energy consumption will be less. Newer air conditioners do
not emit the “blast” of cold air you may be accustomed to
from older units, but this is not an indication of lesser cooling
capacity or efficiency. Refer to the efficiency rating (EER) and
capacity rating (in BTU/hr.) marked on the air conditioner.
Air conditioner cycles on and off too much or does not
cool
■ The Mode is set to Power Saver. Use Power Saver only
when you are asleep or away from home. Use Cool and a
higher fan setting for your best comfort.
■ The air conditioner is not properly sized for your room.
Check the cooling capabilities of your room air conditioner.
Room air conditioners are not designed to cool multiple
rooms.
■ The filter is dirty or is obstructed by debris. Clean the filter.
■ There is excessive heat or moisture (open container
cooking, showers, etc.) in the room. Use a fan to exhaust
heat or moisture from the room. Try not to use heatproducing appliances during the hottest part of the day.
■ The louvers are blocked. Install the air conditioner in a
location where the louvers are free from curtains, blinds,
furniture, etc.
■ The outside temperature is below 66°F (19°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 66°F (19°C).
■ The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
■ Windows or doors to the outside are open. Close all
windows and doors.
■ The Air Exchanger is set to OPEN (on some models). Set
the Exhaust control to CLOSED for maximum cooling and/or
heating.
■ Temperature control is not at a cool enough setting.
Adjust the Temperature control to a cooler setting. Press the
TEMP minus pad to reduce the temperature by 1º until it
reaches 66ºF (19ºC). Set the Fan Speed control to Turbo.
Water drips from cabinet into your house
■ The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole in the bottom of the metal base and
condensate pan.
Air conditioner is cooling, but room is too warm—Ice
forming on cooling coil behind intake grille
■ The outside temperature is below 66°F (19°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 66°F (19°C).
■ The filter is dirty or is obstructed by debris. Clean the filter.
13
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP® replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
®
replacement parts. FSP
In the U.S.A.
®
replacement parts will fit
®
appliance.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
For product related questions, please call the Whirlpool
Canada LP Customer Interaction Centre toll free:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For parts, accessories and service in Canada
Call 1-800-807-6777. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at: