Whirlpool 8566930A User Manual

®
CABRIO™
AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
In Canada, call: 1-800-807-6777
www.whirlpool.com or www.whirlpool.ca
or visit our website at
AUTOMÁTICA
CABRIO™
Manual de Uso y Cuidado
Si tiene preguntas respecto a las características, funcionamiento,
rendimiento, partes, accesorios o servicio técnico, llame al:
En Canadá, llame al: 1-800-807-6777
www.whirlpool.com o www.whirlpool.ca
1-800-253-1301
o visite nuestro sitio web en
8566930A
LAVEUSE
AUTOMATIQUE
CABRIO
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installation ou service, composer le :
Table of Contents/Índice/Table des matières.. 2
1-800-807-6777
ou visitez notre site internet à
www.whirlpool.ca
TABLE OF CONTENTS
WASHER SAFETY ..........................................................................3
INSTALLATION REQUIREMENTS................................................4
Tools and Parts ............................................................................4
Location Requirements................................................................5
Drain System................................................................................5
Electrical Requirements ...............................................................6
INSTALLATION INSTRUCTIONS..................................................7
Before You Start...........................................................................7
Remove Shipping Base and Packing Ring..................................7
Connect Drain Hose.....................................................................7
Connect the Inlet Hoses...............................................................8
Secure the Drain Hose.................................................................9
Level the Washer..........................................................................9
Complete Installation .................................................................10
BENEFITS AND FEATURES ........................................................11
WASHER USE...............................................................................12
Starting Your Washer.................................................................12
Pausing or Restarting the Washer .............................................13
Stopping the Washer .................................................................13
Changing Cycles, Modifiers and Options..................................13
Status Lights ..............................................................................14
Cycles.........................................................................................14
Modifiers.....................................................................................15
Options.......................................................................................16
Operating Controls.....................................................................16
Normal Sounds ..........................................................................17
LAUNDRY TIPS ............................................................................17
WASHER CARE ............................................................................17
Cleaning Your Washer ...............................................................17
Water Inlet Hoses.......................................................................18
Vacation, Storage and Moving Care..........................................18
TROUBLESHOOTING ..................................................................19
ASSISTANCE OR SERVICE.........................................................23
WARRANTY ..................................................................................24
ÍNDICE
SEGURIDAD DE LA LAVADORA.................................................26
REQUISITOS DE INSTALACIÓN.................................................27
Piezas y herramientas................................................................27
Requisitos de ubicación.............................................................28
Sistema de desagüe ..................................................................28
Requisitos eléctricos..................................................................29
INSTRUCCIONES DE INSTALACIÓN.........................................29
Antes de comenzar ....................................................................29
Quite la base y el anillo de embalaje .........................................29
Conecte la manguera de desagüe.............................................30
Conexión de las mangueras de entrada....................................31
Fijación de la manguera de desagüe.........................................32
Nivelación de la lavadora ...........................................................32
Complete la instalación..............................................................33
BENEFICIOS Y CARACTERÍSTICAS..........................................34
USO DE LA LAVADORA...............................................................35
Puesta en marcha de la lavadora ..............................................35
Pausa o reanudación de la marcha de la lavadora...................36
Cómo detener la lavadora..........................................................36
Cambio de ciclos, modificadores y opciones ...........................36
Luces de estado.........................................................................37
Ciclos..........................................................................................37
Modificadores.............................................................................38
Opciones ....................................................................................39
Controles de funcionamiento.....................................................40
Sonidos normales.......................................................................40
CONSEJOS DE LAVANDERÍA.....................................................41
CUIDADO DE LA LAVADORA .....................................................41
Cómo limpiar su lavadora ..........................................................41
Mangueras de entrada de agua.................................................41
Cuidado durante las vacaciones, el almacenamiento
y las mudanzas...........................................................................41
SOLUCIÓN DE PROBLEMAS......................................................43
AYUDA O SERVICIO TÉCNICO...................................................47
GARANTÍA.....................................................................................48
TABLE DES MATIÈRES
SÉCURITÉ DE LA LAVEUSE........................................................49
EXIGENCES D’INSTALLATION...................................................50
Outillage et pièces......................................................................50
Exigences d'emplacement.........................................................51
Système de vidange...................................................................51
Spécifications électriques ..........................................................52
INSTRUCTIONS D’INSTALLATION.............................................53
Avant de commencer.................................................................53
Retrait de la base d'expédition et de l'anneau d'emballage .....53
Raccordement du tuyau de vidange..........................................53
Raccordement des tuyaux d'alimentation.................................54
Immobilisation du tuyau de vidange..........................................55
Réglage de l'aplomb de la laveuse............................................55
Achever l'installation ..................................................................56
AVANTAGES ET CARACTÉRISTIQUES .....................................57
UTILISATION DE LA LAVEUSE...................................................58
Mise en marche de la laveuse....................................................58
Pause ou remise en marche de la laveuse ................................59
Arrêt de la laveuse......................................................................59
Changement des programmes, modificateurs et options.........59
Témoins lumineux ......................................................................60
Programmes...............................................................................60
Modificateurs..............................................................................61
Options .......................................................................................62
Fonctionnement des commandes .............................................63
Sons normaux ............................................................................63
CONSEILS DE LESSIVAGE..........................................................64
ENTRETIEN DE LA LAVEUSE .....................................................64
Nettoyage de votre laveuse .......................................................64
Tuyaux d'arrivée d'eau...............................................................64
Précautions à prendre avant les vacances, un entreposage
ou un déménagement................................................................64
DÉPANNAGE.................................................................................65
ASSISTANCE OU SERVICE.........................................................70
GARANTIE.....................................................................................71
®
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
follow instructions.
can be killed or seriously injured if you don't
You instructions.
follow
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded,
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator is
moving.
Do not install or store the washer where it will be exposed to
the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
See Electrical Requirements for grounding instructions.
3
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation. The parts supplied are in the washer basket.
Tools needed for connecting the drain hose and water inlet hoses:
Pliers that open to 1⁹⁄₁₆"
(3.95 cm)
Parts supplied:
Flashlight (optional)
Alternate Parts
Your installation may require additional parts. If you are interested in purchasing one of the items listed here, call the toll-free number on the cover or in the Assistance or Service section.
If You Have: You Will Need to Buy:
Laundry tub or standpipe taller than 96" (2.4 m)
1" (2.5 cm) diameter standpipe
Sump pump system (if not already available)
2" (5 cm) diameter to 1" (2.5 cm) diameter standpipe adapter, Part Number 3363920 and connector kit Part Number 285835
AB
C
D
A. Drain hose form B. Water inlet hoses (2) C. Flat water inlet hose washers (4) D. Beaded tie strap
Tools needed for securing the drain hose and leveling the washer:
Adjustable or open end
wrench ⁹⁄₁₆" (14 mm)
Level
Wood block
Ruler or measuring tape
Overhead sewer Standard 20 gal. (76 L) 39" (99 cm) tall
Floor drain Siphon break, Part Number 285834;
Water faucets beyond reach of fill hoses
Lint clogged drain Drain protector, Part Number 367031
drain tub or utility sink, sump pump and connectors (available from local plumbing suppliers)
additional drain hose, Part Number 8318155 and connector kit, Part Number 285835
2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314, 10 ft (3.0 m) Part Number 350008
4
Location Requirements
Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”
Your washer can be installed in a basement, laundry room, closet, or recessed area. See Drain System.
IMPORTANT: Do not install or store the washer where it will be exposed to the weather.
Proper installation is your responsibility.
You will need:
A water heater set to deliver 120°F (49°C) water to the
washer.
A grounded electrical outlet located within 4 ft (1.2 m) of
where the power cord is attached to the back of the washer. See Electrical Requirements.
Hot and cold water faucets located within 3 ft (90 cm) of the
hot and cold water fill valves, and water pressure of 20-100 psi (138-690 kPa) for best performance.
A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on carpeting is not recommended.
A sturdy floor to support the washer weight (washer, water
and load) of 315 lbs (143 kgs).
Do not store or operate your washer in temperatures at or below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures. See Washer Care for winterizing information.
Installation spacing for recessed area and closet installations
The following spacing dimensions are recommended for this washer. This washer has been tested for installation with spacing of 0" (0 cm) clearance on the sides. Recommended spacing should be considered for the following reasons:
Additional spacing should be considered for ease of
installation and servicing.
Additional spacing should be considered on all sides of the
washer to reduce noise transfer.
For closet installation with a door, minimum ventilation
openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.
Companion appliance spacing should also be considered.
3"*
(7.6 cm)
17"*
(43.2 cm)
14"* max. (35.6 cm)
2
48 in. *
2
(310 cm )
Drain System
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See Tools and Parts.
Standpipe drain systemwall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of 2" (5 cm). The minimum carry-away capacity can be no less than 17 gal. (64 L) per minute. A 2" (5 cm) diameter to 1" (2.5 cm) diameter standpipe adapter kit is available. See Tools and Parts.
The top of the standpipe must be at least 39" (99 cm) high and no higher than 96" (244 cm) from the bottom of the washer.
39"
(99 cm)
A
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 39" (99 cm) above the floor and no higher than 96" (244 cm) from the bottom of the washer.
Floor drain system (view D)
The floor drain system requires a siphon break that may be purchased separately. See Tools and Parts.
The siphon break must be a minimum of 28" (71 cm) from the bottom of the washer. Additional hoses might be needed.
39"
(99 cm)
C
(71 cm)
B
28"
D
1"
(2.5 cm)
27¹⁄₂"
(69.9 cm)
A
*Required spacing
1"
1"*
27"
(2.5 cm)
(2.5 cm)
(68.6 cm)
5"* (12.7 cm)
B
A. Front view B. Side view C. Closet door with vents
2
24 in. *
2
(155 cm )
3"*
(7.6 cm)
C
5
Electrical Requirements
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.
This washer is equipped with a power supply cord having a
3 prong grounding plug.
To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING:
grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal, permanent wiring system, or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Improper connection of the equipment-
6
INSTALLATION INSTRUCTIONS
Before You Start
WARNING
Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.
NOTE: To avoid floor damage during installation, set the washer onto cardboard before moving across floor.
IMPORTANT:
Be sure the foam shipping base has been removed from the
bottom of the washer as directed in the Unpacking Instructions.
If foam shipping base has not been removed, be sure lid is
secured with tape before laying washer on its back.
Removing the foam shipping base is necessary for proper
operation.
Remove Shipping Base and Packing Ring
1. Place cardboard supports from shipping carton on floor
behind washer for support.
2. Using 2 or more people, tip the washer onto its back and
place on cardboard supports.
3. Remove foam shipping base.
5. Remove tape from lid. Open lid and remove foam packing
ring from washer tub. Keep foam packing ring in case you need to move the washer in the future.
Connect Drain Hose
Proper connection of the drain hose protects your floors from damage due to water leakage. Read and follow these instructions.
The drain hose is connected to your washer and is stored inside the washer cabinet.
4. Set washer upright.
Remove drain hose from washer cabinet
Pull the corrugated drain hose out of the washer by first grabbing the pull tie. Continue to pull the hose until the end emerges. Do not force excess drain hose back into the rear of the washer.
7
Laundry tub drain or standpipe drain
AB
Connecting the drain hose form to the corrugated drain hose
A
4. Using pliers, tighten the couplings with an additional
two-thirds turn.
Tighten the couplings with an additional two-thirds turn.
4.5"
(11.4 cm)
A. Drain hose reliefs
1. Feed end of drain hose into one end of form. Place end of drain hose form into the drain hose relief.
2. Bend the hose over the top of the form and feed into the other end of the form. Attach the other end of the form into the other drain hose relief. The hose must extend 4½" (11.4 cm) beyond the form.
To keep drain water from going back into the washer:
Do not force excess drain hose into standpipe. Hose should
be secure but loose enough to provide a gap for air.
Do not lay excess hose on the bottom of the laundry tub.
Floor drain
Do not install the drain hose form on to the corrugated drain hose. You may need additional parts. See Floor drain under Tools and Parts.
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.
Clear the water lines
Run water through both faucets and inlet hoses, into a
laundry tub, drainpipe or bucket, to get rid of particles in the water lines that might clog the inlet valve screens.
Check the temperature of the water to make sure that the hot
water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.
Connect the inlet hoses to the washer
A
B
A. Coupling B. Washer
Connect the inlet hoses to the water faucets
Make sure the washer basket is empty.
2. Attach the hose labeled hot to the hot water faucet. Screw
on coupling by hand until it is seated on the washer.
3. Attach the hose labeled cold to the cold water faucet. Screw
on coupling by hand until it is seated on the washer.
8
HOT
COLD
A. Hot water inlet valve B. Cold water inlet valve
1. Attach the hot water hose to the inlet valve labeled hot.
2. Attaching one hose coupling first makes it easier to tighten
the connection with pliers.
3. Screw on coupling by hand until it is seated on the washer.
HOT
COLD
4. Using pliers, tighten the coupling with an additional
two-thirds turn. NOTE: Do not overtighten or use tape or sealants on the
valve. Damage to the valves can result.
COLD
HOT
5. Attach the cold water hose to the inlet valve labeled cold.
6. Screw on coupling by hand until it is seated on the washer.
7. Using pliers, tighten the coupling with an additional
two-thirds turn. NOTE: Do not overtighten or use tape or sealants on the
valve. Damage to the valves can result.
Secure the Drain Hose
1. Drape the power cord over the console.
2. Remove any cardboard used to move washer.
Beaded tie strap
3. Fasten the drain hose to the laundry tub leg or drain
standpipe with the beaded tie strap. See view A or B.
Check for leaks
Turn on the water faucets and check for leaks. A small
amount of water might enter the washer. You will drain this in a later step.
NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.
If you connect only one water hose, you must cap off the
remaining water inlet port.
Periodically inspect and replace hoses if bulges, kinks,
cuts, wear, or leaks are found.
CBA
If the washer faucets and the drain standpipe are recessed, put the formed end of the drain hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the drain hose. See view C.
Level the Washer
WARNING
Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.
One washer foot has been installed at a different height on your new washer. The other three feet were preset at the factory. Properly leveling your washer will minimize noise and vibration.
1. Slide the washer to its final location.
2. Push on upper front panel to be sure the washer is on its rear
feet.
9
3. Lower right front foot until it contacts the floor. By hand, firmly
rotate foot as much as an additional 1½ turns. The other three feet have been preset at the factory.
4. Check the levelness of the washer by first placing a level on
the lid near the console. Next, place the level on the side of the washer in the crease between the top of the washer and the cabinet.
Level the front.
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding method. See Electrical Requirements.
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Keep the foam packing ring from the washer tub in case you
need to move the washer in the future. Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Level the side.
5. If the washer is not level, move the washer out slightly, tip
back, prop up the front of the washer on a wood block. Adjust the feet up or down as necessary by twisting the feet. Repeat steps 1 through 4 until washer is level.
6. Use a ⁹/₁₆" or 14 mm open-end wrench to turn the locknut
counterclockwise on the foot tightly against the washer cabinet.
IMPORTANT: If the locknut is not tight against the washer cabinet, the washer may vibrate.
7. Plug into a grounded 3 prong outlet.
8. Remove any protective film or tape remaining on the washer.
9. Read Washer Use.
10. To test and to clean your washer, measure ¹⁄₂ of the detergent
manufacturer’s recommended amount of powdered or liquid detergent for a medium-sized load and pour it into the detergent dispenser. Close the lid. Press POWER. Select a normal cycle and press Start. Allow it to complete one whole cycle.
10
BENEFITS AND FEATURES
Your washer has several benefits and features that are summarized here. Some items may not apply to your model.
Suspension System
Benefits
Auto Water Level
This washer senses the load size and composition through a series of fills and wash motion. It then adjusts the water level for the best cleaning and rinsing performance. It eliminates the guesswork. The water level is just right for every wash load size.
Care Control Temperature Management
The Care Control Temperature Management system on this washer electronically senses and maintains a uniform water temperature by regulating incoming water temperatures. Using Care Control will help dissolve detergent.
To reduce washer “walk” and out of balance conditions, your new washer combines:
4 Spring damper struts to isolate vibration
Balance ring at the top and bottom of the wash basket to
minimize vibration
Operating software designed to sense and correct off-
balance loads
Stainless Steel Basket
The stainless steel basket is corrosion resistant and enables higher spin speeds for more water extraction than traditional top­load washers, reducing drying time.
Dispensers
The dispensers make your washer truly automatic. It is unnecessary for you to return to the washer during the cycle to add detergent, bleach, or fabric softener.
Laundry additives are added to the load at the proper time in the wash cycle.
Deep Clean Cleaning Action
The Deep Clean option uses Direct Inject Cleaning Action to help ensure better soil and stain removal. Deep Clean reduces the need for pretreatment. Water flushes through the dispenser to dissolve the detergent. The detergent mixture is then sprayed onto the load while the washer spins at low speed. This cleaning action will last up to 10 minutes depending on the cycle selected. The washer then stops spinning, fills with water to the appropriate level and continues washing with the selected cycle.
Features
Your new washer includes these features that help to reduce noise, increase the ease of use and improve wash performance.
6th Sense Technology
6th Sense Technology features built-in intelligence that “knows each wash load for optimal cleaning, fabric care and efficiency. From weighing the size of the load to determining how much water is needed to clean it, the 6th Sense combination of intuitive features takes the guesswork out of clothes care. Three levels of off-balance protection and a suds detection sensor help ensure worry- and error-free operation for further peace of mind.
See-through Tempered Glass Lid with Solid Hold Lid Hinge (on some models)
Some models feature the see-through glass lid. Made of shatter­proof tempered glass, it shows the deep cleaning action of the wash load inside. With the solid hold lid hinge, the large lid is flexible enough to open completely and conveniently, and it won’t snap or slam down.
Force Filter Wash/Rinse System
This washer filters 100% of the wash and rinse water. The water is filtered then recirculated. The force filter traps sand and dirt, flushing them down the drain, so they are not redeposited onto the clean clothes.
Delay Wash (on some models)
Delay Wash allows you to load your washer and pause the start of the cycle for up to 8 hours.
End of Cycle Signal
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops.
Electronic Controls
Electronic controls with preset cycles are easy to use whether you are a beginner or an “expert.”
Quiet Operation
This washer is insulated with sound-dampening materials to reduce washer operation sounds and noises. On some models, an additional tub wrap is added for superb vibration- and sound­dampening.
11
WASHER USE
NOTE: Your washer model may vary from the model shown.
Starting Your Washer
WARNING
1. Place a load of sorted clothes into the washer. See “Laundry
Tips.
Load evenly to maintain washer balance. Mix large and
small items.
Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items should move easily through the wash water.
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
The following is a guide to starting your washer. Periodic references to other sections of this manual provide more detailed information.
2. Pour measured powdered or liquid detergent into the
detergent dispenser. Do not put detergent directly into the wash tub or onto clothes in the washer.
12
3. Add color-safe bleach (powdered or liquid) to the detergent
dispenser, if needed. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is automatically dispensed at the proper time during the wash cycle.
Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.
5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired. IMPORTANT: Dilute all fabric softener with water for a total of
¹⁄₂ cup (118 mL).
Pausing or Restarting the Washer
Add a Garment
You can place additional clothing in the wash when the Add a Garment status light is glowing without sacrificing wash performance.
To add a garment or pause the washer at any time
1. Press PAUSE/CANCEL once.
2. Wait until the Lid Lock light turns off, then open the lid.
3. Add items.
To restart the washer
1. Close the lid and press START.
2. To unlock the lid after the Add a Garment period, press
PAUSE/CANCEL once. Pressing PAUSE/CANCEL twice will cancel the wash cycle.
Stopping the Washer
You can stop the wash cycle and drain the tub by pressing the Pause/Cancel button twice or the Power button once.
Changing Cycles, Modifiers and Options
You can change Cycles, Modifiers and Options anytime before Start is pressed. Not all Modifiers and Options are available for all cycles.
A short tone sounds when a change is selected.
Three short tones sound if an unavailable combination is
selected. The last selection will not be accepted.
Do not overfill. The dispenser holds ¹⁄₂ cup (118 mL).
Do not spill or drip any fabric softener onto the clothes.
NOTES:
Use only liquid fabric softener in this dispenser.
Do not use fabric softener dispensing balls in this washer.
Dispensing balls will not operate correctly with this washer.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See Cycles.
9. Adjust the Modifiers, if desired. See Modifiers.
10. Select desired Options. See Options.
11. On some models, select Delay Wash, if desired. See Delay
Wash in the Modifiers section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock. NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.
Changing Cycles after pressing Start
1. Press PAUSE/CANCEL twice to cancel the cycle. The washer
will drain.
2. Press POWER.
3. Select the desired wash cycle.
4. Select the desired Modifiers and Options.
5. Press START.
The washer restarts at the beginning of the new cycle. NOTE: If you do not press Start within 5 minutes of pausing the
washer, the washer automatically shuts off.
Changing Modifiers and Options after pressing Start
You can change a Modifier or Option anytime before the selected Modifier or Option begins by choosing the desired Modifiers and/ or Options.
NOTE: An error tone will sound if your selection is unavailable.
To manually drain the washer and spin the load
1. Press PAUSE/CANCEL twice to cancel the wash cycle and
drain the washer.
2. Press POWER.
3. Turn knob to select DRAIN & SPIN.
4. Press START.
When the spin is complete, the lid unlocks. Items can be removed from the washer.
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Status Lights
These lights show which portion of the cycle the washer is operating. They also indicate when you can add other garments to the wash load.
Load is Done
The Done light stays on until the lid is opened or the Power or Pause/Cancel button is pressed.
Indicator lights
An indicator light shows which Cycle, Modifiers and Options you have selected.
Estimated Time Remaining
When a wash cycle is started, the estimated time remaining for the cycle, including fills and drains, will be displayed. The time will count down to the end of the cycle.
Cycles
Turn the knob to choose the right wash cycle for the type of fabrics you are washing. When the knob points to a cycle, the indicator light for the cycle will glow. If the default settings for the Modifiers and Options are suitable for your wash load, you may press Start to begin the wash cycle.
Preset Cycle Settings
Cycle Preset
Minutes Whitest Whites 66 Heavy Hot/Cold Heavy Duty 62 Heavy Hot/Cold Normal 40 Normal Warm/Cold Casual/Perm Press 40 Medium Warm/Cold Colors/Darks 39 Normal Cool/Cold Delicate 33 Medium Warm/Cold Handwash/Wool 34 Light Cool/Cold Rinse & Spin 27 Not
Drain & Spin 12 Not
*Cycle time in minutes will appear in the display while you are
making selections. The total cycle time will appear, including an estimated time for drain and fill times, once Start is pressed.
NOTE: Load only to the top of the basket. Overloading can cause poor cleaning. See Starting Your Washer.
Soil Level* Wash/Rinse
applicable
applicable
Te mp
Not applicable
Not applicable
Whitest Whites
This cycle introduces liquid chlorine bleach to the load at the proper time for improved whitening of your heavily soiled white fabrics. Cycle combines high-speed wash action and high-speed spin. The default option setting for this cycle is Extra Rinse to thoroughly remove detergent and bleach. For maximum soil and stain removal, liquid chlorine bleach should be used.
Heavy Duty
Use this cycle for heavily soiled cotton or sturdy items. Cycle combines high-speed wash action and high-speed spin. Deep Clean is the default option for this cycle, but it may be turned off. See Changing Cycles, Modifiers and Options.
Preset Cycle Settings
For ease of use, preset cycle settings provide the recommended fabric care settings for each cycle.
To use the preset cycle settings:
1. Press POWER.
2. Select the cycle you want by turning the knob. The preset
cycle settings will be displayed (see the following chart). NOTE: The preset cycle times may vary slightly depending on
your model.
3. Press START. The wash cycle will begin.
Normal
Use this cycle for normally soiled cottons and linens, such as sheets, blankets and towels. This cycle combines high-speed wash action and high-speed spin.
Casual/Perm Press
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press and blends. This cycle uses medium-speed wash action, a medium­speed spin and a cool down process to reduce wrinkling.
Colors/Darks
Use this cycle for dark or highly dyed natural fabrics such as jeans or other cotton items that may be susceptible to dye loss. This cycle uses low to medium-speed wash action and high­speed spin. For best results use cold or warm water.
Delicate
Use this cycle to wash lightly soiled garments indicating Machine Washable Silks or “Gentle cycle on the care label. This cycle uses low-speed wash action and low spin speeds for increased fabric care and less wrinkling.
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Handwash/Wool
Use this cycle to clean lightly soiled special care garments or for items labeled as Machine Washable Wool. (Check label instructions to make sure that the garment is washable.) This cycle uses intermittent-low speed wash action and low-speed spin for the gentlest fabric care with less wrinkling.
Garments are labeled “Handwash” because:
The fiber construction may be sensitive to wash action.
The fabric contains sensitive dyes that may bleed.
NOTE: Some “Handwash items naturally shrink when washed. Keep this in mind when you purchase items labeled “Handwash.” Items that shrink should be dried flat. When these items are still wet, block them by gently stretching to the original measurements.
Load Size
This washer automatically selects Auto for the water level when the cycle is selected. The Auto feature senses the size of the load and adds the correct amount of water for the load size. You can also manually change the water level settings.
Rinse & Spin
Use this option to get a deep rinse followed by a high-speed spin. The time display will include an estimate of how long it will take to fill and drain the washer.
When to use Rinse & Spin:
For loads that need rinsing only.
For completing a cycle after the power has been off.
To use or change Rinse & Spin setting:
1. Turn knob to RINSE & SPIN until the Rinse & Spin indicator
light glows.
2. Press START.
Drain & Spin
An extra drain and spin may help shorten drying times for some heavy fabrics or special-care items. Drain & Spin may also be used for draining the washer after canceling a cycle or completing a cycle after a power failure.
To use or change Drain & Spin setting:
1. Turn knob to DRAIN & SPIN until the Drain & Spin indicator
light glows.
2. Press START.
Modifiers
Modifiers allow you to further customize your cycles and save energy.
Wash-Rinse Temp
Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.
Warm rinses leave the loads drier and more comfortable to handle than with cold rinses. However, warm rinses also increase wrinkling. Cold rinses may help with wrinkling and save energy.
Temperature Guide
Wash Water Temperature Suggested Fabrics Hot Whites and pastels Warm Bright colors Cold Colors that bleed or fade
NOTE: In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils may be difficult to remove.
Soil Level
Soil level (wash time) is preset for each wash cycle. See “Preset Cycle Settings in “Cycles.” As you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear. To get the minimum wash time, press the pad until the indicator light next to Light Soil Level illuminates. This is the shortest wash time available for that cycle.
For most loads, use the time recommended in the preset
cycle settings.
For heavy soil and sturdy fabrics, press Soil Level to select
more wash time, if needed.
For light soil and delicate fabrics, press Soil Level to select
less wash time, if needed.
Care Control Temperature Management
Care Control Temperature Management electronically senses and maintains a uniform wash and rinse water temperature. Care Control regulates incoming hot and cold water and is automatically turned on when a cycle is selected. (See “Preset Cycle Settings in “Cycles.”)
Care Control is available with Warm/Warm, Warm/Cold and Cold/ Cold settings. The water temperature in the Hot/Cold setting depends on the water temperature at the water inlet faucets.
Care Control ensures consistent cleaning.
To da ys detergents work well at temperatures above 60°F
(15.6°C).
15
Delay Wash (on some models)
You can use the Delay Wash feature to delay the start of a wash cycle for up to 8 hours (depending on your model).
1. Load the washer and fill the dispensers.
2. Close the washer lid.
3. Press POWER.
4. Select the desired Cycle, Modifiers and Options.
5. Press DELAY WASH. 1H (one hour) will be displayed in the
time display window. The indicator light for Delay Wash will glow.
Deep Clean may be selected as an option with other cycles. See table for details.
Cycle Deep Clean
(Adds time to the wash cycle)
Whitest Whites Option Heavy Duty Default Normal Option Casual/Perm Press Option Colors/Darks Option Delicate Not available Handwash/Wool Option
6. For a longer delay time, press DELAY WASH. The Start time
will increase by 1-hour steps.
7. Press START. The countdown in hours to the wash cycle will
show in the time display window and the indicator light will begin to flash.
NOTE: The Start indicator light will not flash when Delay Wash is chosen. You must press Start to initiate a countdown for the cycle to begin.
To change the Delay Wash time:
Press PAUSE/CANCEL.
Press DELAY WASH to select the desired delay time.
Press START to begin the countdown.
To cancel Delay Wash:
Press START again to begin the cycle right away or press PAUSE/CANCEL twice.
Options
Use these pads to select the desired options for your wash cycle.
Rinse & Spin Not available Drain & Spin Not available
Extra Rinse
An extra rinse can be used to aid in the removal of detergent or bleach residue from garments. This option provides an additional rinse with the same water temperature as the first rinse. This is the default rinse setting for the Whitest Whites cycle.
Pre Soak
Use this option for set-in stains and soil that need extra time for removal. Soaking in this washer is different than in a conventional washer. The washer sprays the load with water and detergent for 4 minutes at extra-low spin speed followed by a brief period of wash action at the speed of the selected cycle. Then another 4 minutes of spraying and extra-low spinning occurs. The wash action then pauses for the detergent to work on the soils. The Pre Soak feature is followed by the selected cycle. Using Pre Soak will extend your wash cycle.
End of Cycle Signal Volume
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops. Select On or Off.
Operating Controls
Deep Clean
This option provides enhanced cleaning action for tough stains. The Heavy Duty cycle automatically includes Deep Clean. Choosing Deep Clean will add approximately 10 minutes to a cycle. Deep Clean should be started on a dry load only and cannot be selected after the tub has started filling with water.
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Power
Press POWER to turn the washer on or off.
Start
Press START to start your washer after a cycle has been selected. Be sure all desired Modifiers and Options have been selected. The lid must be closed for the washer to start.
Pause/Cancel
Press PAUSE/CANCEL once to pause or stop the washer at any time. Press PAUSE/CANCEL once to unlock the lid and add a garment. Press START to complete the cycle from where it was stopped. Press PAUSE/CANCEL twice to stop the wash cycle. The washer will then drain and turn off.
Lid Lock
When the Lid Lock status light glows, the washer lid is locked. NOTE: You must wait until the Lid Lock Light turns off before the
lid can be opened.
LAUNDRY TIPS
Normal Sounds
Your new washer may make sounds your old one didnt. Because the sounds might be unfamiliar, you may be concerned about them. These sounds are normal.
During washing
If you select the Deep Clean option, you will hear a spin/spray noise at the start of the cycle.
During drain
If water is drained quickly from your washer (depending on your installation), you may hear air being pulled through the pump during the end of draining.
During wash and spin
This washer does not have a transmission. The motor provides direct drive for agitation and spin. You will hear sounds that are different from those of a conventional washer.
Preparing clothes for washing
Follow these recommendations to help you prolong the life of your garments.
Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.
Empty pockets and turn them inside-out.
Turn down cuffs; brush away lint and dirt.
Turn synthetic knits inside-out to avoid pilling.
Tie strings and sashes so they will not tangle.
Mend tears, loose hems, and seams.
Treat spots and stains.
WASHER CARE
Cleaning Your Washer
Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.
Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water. Repeat this process if necessary.
Remove any hard water deposits using only cleaners labeled as washer safe.
Cleaning the liquid fabric softener dispenser:
1. To remove the fabric softener dispenser from the agitator,
wrap both hands behind the top of the fabric softener dispenser and interlock fingers. Lift up while pulling toward you.
Stained or wet garments should be washed promptly for best
results.
Sorting
Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside-out.
Separate dark colors from light colors, colorfast items from
noncolorfast items.
Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading
Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if left in the washer basket for a long time.
2. Separate the top and base of the dispenser. Rinse all three
dispenser parts (the base, the inner cone-shaped cup and the top) under warm water.
3. For ease of assembly, reassemble the dispenser with the
parts upside down. IMPORTANT: Be sure the inner cone-shaped cup is straight
and placed completely in the top of the dispenser before installing the base.
NOTE: To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only.
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Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
Vacation, Storage and Moving Care
Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:
Unplug washer or disconnect power.
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you are away.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.
4. Run washer on the Rinse & Spin setting for about 30 seconds
to mix the antifreeze and remaining water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run the washer using any cycle and a Super Load Size water
level to clean the washer and remove the antifreeze, if used. Use ¹⁄₂ the manufacturers recommended amount for a medium-sized load.
To transport the washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If the washer will be moved during freezing weather, put 1 qt
(1 L) of R.V.-type antifreeze in the basket. Run washer on the Rinse & Spin setting for about 30 seconds to mix the antifreeze and remaining water.
4. Disconnect the drain from the drain system.
5. Unplug the power cord.
6. Place the inlet hoses into the basket.
7. Drape the power cord and drain hose over edge into the
basket.
8. Place foam packing ring from the original shipping materials
in the top of washer. If you do not have the original foam packing ring, place heavy blankets, towels, etc. into basket opening. Close the lid and put a piece of tape over the lid and down to the front of the washer.
Reinstalling the washer
1. Follow the Installation Instructions to locate, level and
connect the washer.
2. Run the washer using any cycle and a Super Load Size water
level to clean the washer and remove the antifreeze, if used. Use ¹⁄₂ the manufacturer's recommended amount for a medium-sized load.
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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Washer displaying code messages
LF (Washer is taking too long to fill)
Check the following:
Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Press PAUSE/CANCEL to clear display.
Ld (Washer is taking too long to drain water from
the wash tub)
Check the following: Is the drain hose kinked or clogged? Is the drain hose installed properly? See Connect the Drain Hose. Press PAUSE/CANCEL to clear display.
uL (Unbalanced Load)
If the load is unbalanced, the washer will display this code while running an imbalanced load correction routine at the end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press START.
oL (Over Load)
Is the washer overloaded? The washer has attempted to fill and begin the wash cycle. If the washer is overloaded, it will drain any water and detergent that was added during the fill. To correct the overload, remove several items and add detergent. Close lid and press START.
Sd (Suds Detected)
Did you add too much detergent?
Always measure detergent. Follow detergent manufacturer’s directions.
If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent.
lid (Lid Opened)
Is the lid open? Close the lid to clear the display.
HC (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate that the cold and hot water inlet hoses are switched. If an error code does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See Connect the Inlet Hoses.
dL (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid keeping it from closing. Press PAUSE/CANCEL once to clear the code.
dU (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will keep the lid from unlocking. Press PAUSE/CANCEL once to clear the code.
F## code
Press PAUSE/CANCEL once to clear code. Press START. If code appears again, call for service.
Noisy, vibrating, off-balance
Is the washer level? Does the washer rock when pushed
against the corners?
The washer must be level. The front and rear feet must be in firm contact with the floor. Check that the locknuts are tightened. See Level the Washer.
Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A ³⁄₄" (1.9 cm) piece of plywood under the washer will reduce the sounds. See “Location Requirements.
Is the load balanced?
Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. See Starting Your Washer.
Do you hear clicking or other noises when the cycle
changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.
Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
Are you washing a small load?
You will hear more splashing sounds when washing small loads. This is normal.
The washer basket moves while washing.
This is normal.
Washer leaks
Are the fill hoses tight?
Are the fill hose washers properly seated?
Check both ends of each hose. See Connect the Inlet Hoses.
Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and secured to the drainpipe or laundry tub. See Connect Drain Hose and Secure the Drain Hose.
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.
Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the wash load is unbalanced or overloaded, incoming water can deflect off the load.
Is the washer properly installed?
The washer must be level. The feet should be properly installed and the nuts tightened. See Level the Washer.
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Was the cycle interrupted and then the Deep Clean option
selected?
The Deep Clean option should be started on a dry load only. The Deep Clean option cannot be selected after the tub has started filling with water.
Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.
Dispenser operation
Are the laundry additives in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.
Is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.
Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See Washer Care.
Washer Operation
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer wont fill, rinse or agitate; washer stops
Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle control knob properly lined
up with a cycle?
Turn the Cycle control knob to the right slightly.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.
Are the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Does the water level seem too low, or does the washer
appear to not fill completely?
The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size.
Are you using Auto Water Level?
The Auto feature senses the size of the load and adds the correct amount of water for the load size.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle to continue.
Is the washer overloaded?
Wash smaller loads. See Starting Your Washer for maximum load size.
Is there oversudsing?
Cancel the current cycle. Select DRAIN & SPIN to drain the load. Re-select your desired cycle and press START. Do not add detergent. Use cold water.
Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
Did you add more items to the load once the washer
started? Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started.
For best results determine load size with dry items
only.
Washer continues to fill or drain, or the cycle seems stuck
Is the top of drain hose lower than the control knobs on
washer?
The top of the drain hose must be at least 39" (99 cm) above the floor. See Drain System.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See Installation Instructions.
Washer wont drain or spin; water remains in washer
20
Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor?
See Drain System.
Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
Wash/Rinse temperature
Did you wash an extra large load?
A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.
Are the hot and cold water inlet hoses reversed?
If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error code at the end of the cycle. If an error code does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See Connect the Inlet Hoses.
Are you washing many loads?
As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Do you have an ENERGY STAR
®
qualified washer?
The wash water temperatures may feel cooler to you than those of your previous washer. This is normal.
Does the wash water temperature feel lower than usual?
As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal.
To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash.
Excessive sudsing
Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Was the cycle interrupted and then the Deep Clean option
selected?
The Deep Clean option should be started on a dry load only. The Deep Clean option cannot be selected after the tub has started filling with water.
Residue or lint on load
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if the washer is overloaded. Wash smaller loads. See Starting Your Washer for maximum load size.
Did you use enough detergent?
Follow detergent manufacturers directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing?
If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
Was paper or tissue left in pockets?
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
Did you use the proper Soil Level and Wash Cycle for the
load?
Reducing wash time (duration) and wash speed are ways to reduce lint.
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Load is wrinkled, twisted or tangled
Cycle did not run Deep Clean option
Did you select the Deep Clean option?
The Deep Clean option must be selected for it to be included in a wash cycle. The Deep Clean option should be started on a dry load only. Deep Clean cannot be selected after the tub has started filling with water.
The Deep Clean option is a default in the Heavy Duty cycle
and may be added to other cycles.
Clothing Care
Load too wet
Did you use the right cycle for the load being washed?
Select a higher spin speed.
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
To reduce wrinkling, tangling and twisting, select a cycle with low wash and spin speeds, such as Delicate or Handwash/ Wool.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling and twisting.
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed?
A hot rinse followed by spin will cause wrinkling. Check that the hot and cold water hoses are connected to the correct faucets. If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error code at the end of the cycle. If an error code does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See Connect the Inlet Hoses.
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Stains, gray whites, dingy colors
Garments damaged
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard water. Water temperature should be at least 60°F (15.6°C) for soap to dissolve and work properly. For best performance, use the detergent manufacturer's recommended amounts.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener onto clothes.
Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer. Dispensing balls will not operate correctly with this washer.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be added to the dispensers before starting the washer.
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling?
Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
Were items damaged before washing?
Mend rips and broken threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturers recommended amount for a full load.
Did you follow the garment manufacturer’s care label
instructions?
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