Whirlpool 2188771 User Manual

®

REFRIGERATOR USE & CARE GUIDE

MANUAL DE USO Y CUIDADO DEL REFRIGERADOR

GUIDE D’UTILISATION ET D’ENTRETIEN DU RÉFRIGÉRATEUR

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY............................... 2

INSTALLATION INSTRUCTIONS ................... 3

REFRIGERATOR CARE................................... 8

TROUBLESHOOTING...................................... 8

WATER FILTER CERTIFICATIONS ................ 9

PRODUCT DATA SHEETS ............................ 10

WARRANTY.................................................... 11

SEGURIDAD DEL REFRIGERADOR ............ 13

INSTRUCCIONES DE INSTALACIÓN .......... 14

CUIDADO DE SU REFRIGERADOR............. 19

SOLUCIÓN DE PROBLEMAS....................... 20

HOJA DE DATOS DEL PRODUCTO ............ 22

GARANTÍA...................................................... 23

SÉCURITÉ DU RÉFRIGÉRATEUR................ 25

INSTRUCTIONS D'INSTALLATION.............. 26

ENTRETIEN DU RÉFRIGÉRATEUR ............. 32

DÉPANNAGE.................................................. 32

FEUILLES DE DONNÉES

SUR LE PRODUIT.......................................... 34

GARANTIE ..................................................... 35

Assistance or Service

If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling our Customer
Interaction Center at 1-800-253-1301 from anywhere in the
U.S.A., or write:

Whirlpool Corporation

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada, for installation and service call, 1-800-807-6777.
For assistance call 1-800-461-5681 Monday to Friday 8:00 a.m. ­6:00 p.m. (EST), Saturday 8:30 - 4:30 p.m. (EST), or write:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Information may also be obtained by visiting our website at
www.whirlpool.com.

In Canada, visit www.whirlpool.com/canada.
Please include a daytime phone number in your correspondence.

Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.

Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.

Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________

Accessories

To order replacement filters, call 1-800-442-9991 and ask for the
part number listed below or contact your authorized Whirlpool
dealer. In Canada, call 1-800-461-5681.

Stainless Steel Cleaner and Polish: Order Part #4396095
Standard Base Filter Cartridge: Order Part #4396508 (NL240/

L400)

2188771

®

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all panels before operating.

■ Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

can be killed or seriously injured if you don't

You

instructions.

■

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline,
away from refrigerator.

■

Use two or more people to move and install refrigerator.

■

Disconnect power before installing ice maker (on ice maker
kit ready models only).

■

Use a sturdy glass when dispensing ice or water (on some
models).

follow

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.

Before you throw away your old refrigerator or freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

2

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

Remove packaging materials. Do not use sharp instruments,
rubbing alcohol, flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the surface of your
refrigerator. For more information, see the “Refrigerator Safety”
section.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.

Important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re­moving them to avoid impact from dropping.

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as

gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for ¹⁄₂ in.
(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2 in. (5.08 cm) minimum on
each side (depending on your model) to allow for the door to
swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.

NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).

1

/

2

" (1.25 cm)

2" (5.08 cm)

3

Electrical Requirements

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection:

Recommended grounding method

A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.

NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.

Water Supply Requirements

Read all directions carefully before you begin.

IMPORTANT:

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain
above freezing.

Tools Required: Flat-blade screwdriver, ⁷⁄₁₆ in. and ¹⁄₂ in. open-
end wrenches or two adjustable wrenches, ¹⁄₄ in. nut driver and
drill bit, hand drill or electric drill (properly grounded).

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄ in.
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆ in.
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.

Water Pressure

A cold water supply with water pressure of between 30 and
120 psi (207-827 kPa) is required to operate the water dispenser
and ice maker. If you have questions about your water pressure,
see “Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the system needs to be a
minimum of 40 to 60 psi (276 - 414 kPa).

If the water pressure to the reverse osmosis system is less than 40
to 60 psi (276 - 414 kPa) a booster pump can be inserted into the
small tubing that goes from the cold water line to the reverse
osmosis system.

If the water dispenser is still not dispensing water properly:

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter cartridge, it may further

reduce the water pressure when used in conjunction with a
reverse osmosis system. Remove the water filter cartridge.

If you have questions about your water pressure, refer to
“Troubleshooting” or call a licensed, qualified plumber.

Water Supply Connection

Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

Connecting to Water Line

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a ½ in. to 1¹⁄₄ in. (1.25 cm to 3.18 cm) vertical COLD

water pipe near the refrigerator.
NOTE: Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the
drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft. (2.1 m) to allow for cleaning. Use ¹⁄₄ in.
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.

5. Using a grounded drill, drill a ¹⁄₄ in. hole in the cold water pipe

you have selected.

1. Cold water pipe

2. Pipe clamp

3. Copper tubing

4. Compression nut

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄ in. drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do
not overtighten or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.

5. Compression sleeve

6. Shutoff valve

7. Packing nut

4

Connecting to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.

3. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help prevent
damage to the tubing when the refrigerator is pushed back
against the wall.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

6. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in
the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.

7. Plug in refrigerator or reconnect power.

8. Flush the water system. See the “Water and Ice Dispensers”

section.

NOTE: Allow 24 hours to produce the first batch of ice. Allow
3 days to completely fill ice container.

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove the shipping tape from the gray, coiled water tubing

on the rear of the refrigerator.

3. Thread the provided nut onto the water valve as shown.

1. Tube clamp

2. Copper tubing

3. Compression nut

4. Valve inlet

6. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in
the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.

7. Plug in refrigerator or reconnect power.

8. Flush the water system. See the “Water and Ice Dispensers”

section.

NOTE: Allow 24 hours to produce the first batch of ice. Allow
3 days to completely fill ice container.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove the shipping tape from the gray, coiled water tubing

on the rear of the refrigerator.

3. Thread the provided nut onto the coupling on the end of the

copper tubing. Tighten the nut by hand. Then tighten it with a
wrench two more turns. Do not overtighten.

1 2 3 4 5 6

1. Line to refrigerator

2. Nut (provided)

3. Bulb

4. Coupling (purchased)

5. Ferrule (purchased)

6. Nut (purchased)

1
2

1. Bulb

2. Nut (provided)

NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

6. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in
the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.

7. Plug in refrigerator or reconnect power.

8. Flush the water system. See the “Water and Ice Dispensers”

section.

NOTE: Allow 24 hours to produce the first batch of ice. Allow
3 days to completely fill ice container.

5

Ice Maker and Storage Bin

Turning the Ice Maker On/Off

Water and Ice Dispensers

(on some models)

To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the

OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,

the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.

REMEMBER:

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.

■ Never use anything sharp to break up the ice in the bin or

bucket. This can cause damage to the ice container and the
dispenser mechanism.

■ Do not store anything on top of or in the ice maker or storage

bin.

Removing and Replacing Ice Storage Bin

1. Pull the covering panel out from the bottom and then slide it

back toward the rear.

2. Lift the wire shutoff arm so it clicks into the OFF (up) position.

Ice can still be dispensed, but no more can be made.

3. Lift up the front of the storage bin and pull it out.

4. Replace the bin by pushing it in all the way or the dispenser

will not work. Push the wire shutoff arm down to the ON
position to restart ice production. Make sure the door is
closed tightly.

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice or water.

Failure to do so can result in cuts.

The Water Dispenser

IMPORTANT:

■ After connecting the refrigerator to a water source, flush the

water system by dispensing water into a sturdy container until
you draw and discard 2 to 3 gal. (8 to 12 L) of water, or for
approximately 6 to 7 minutes. The water you draw and discard
rinses the pipes.

■ Allow several hours for the refrigerator to cool down and chill

water.

To dispense water:

1. Press a glass against the water dispenser lever.

2. Remove the glass to stop dispensing.
REMEMBER:

■ Dispense enough water every week to maintain a fresh supply.

■ You should change the water filter cartridge every 6 to

9 months depending on your usage. The base grille water filter
is located below the freezer compartment door. Rotate the
cap counterclockwise to a vertical position and pull the cap
and filter cartridge out through the base grille. There will be
water in the cartridge. Some spilling may occur.

NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before or
after the system.

■ You can run the dispenser without a water filter cartridge. Your

water will not be filtered until you get a replacement water filter
cartridge. Slide the cartridge cap off the end of the filter
cartridge and replace cap in the base grille.

The Ice Dispenser

The dispensing system will not operate when the freezer door is
open. Ice dispenses from the ice maker storage bin in the freezer
when the dispenser lever is pressed.

Depending on your model, you may have one or more of the
following options: the ability to select either crushed or cubed ice,
a special light that turns on when you use the dispenser, or a lock
option to avoid accidental dispensing.

NOTE: Some models dispense both cubed and crushed ice.
Before dispensing ice, select which type of ice you prefer.

■ For cubed ice, press the CUBE button until the red indicator

appears in the window above the button.

■ For crushed ice, press the CRUSH button until the red

indicator appears in the window above the button.

6

For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in size.
When changing from crush to cube, a few ounces of crushed ice
will be dispensed along with the first cubes.

To dispense ice:

1. Press button for the desired type of ice.

2. Press a sturdy glass against the ice dispenser lever. Hold the

glass close to the dispenser opening so ice does not fall
outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the
lever in order to activate the ice dispenser. Pressing hard will
not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

IMPORTANT:

■ Your product will not cool when the REFRIGERATOR Control

is set to OFF.

■ The Refrigerator Control adjusts the refrigerator compartment

temperature. The Freezer Control adjusts the freezer
compartment temperature. Settings to the left of the mid­setting make the temperature less cold. Settings to the right of
the mid-setting make the temperature colder.

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your
food may spoil.

NOTE: Adjusting the Refrigerator and Freezer Controls to a higher
(colder) than recommended setting will not cool the
compartments any faster.

The Dispenser Light

On models with crushed ice: The dispenser light can be turned on
by pressing the ON button at the right-hand side of the control
panel. The red indicator above the ON button will appear.

On models without crushed ice: There is a rocker-style light
switch. Push the switch to turn the light on, and push again to turn
the light off.

1. Dispenser Light

The Dispenser Lock (on some models)

Your dispenser can be turned off for easy cleaning or to prevent
accidental dispensing. To turn off the dispenser, press the LOCK
button. To unlock the dispenser, press the UNLOCK button until
the indicator appears.

NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers.

Using the Controls

For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset. The Refrigerator Control and the Freezer
Control should both be set to the “mid-settings.”

Adjusting Controls

Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The settings indicated in the previous section should
be correct for normal household refrigerator usage. The controls
are set correctly when milk or juice is as cold as you like and when
ice cream is firm.

If you need to adjust temperatures in the refrigerator or freezer,
use the settings listed in the chart below as a guide. Wait at least
24 hours between adjustments.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm REFRIGERATOR

Control one setting
higher

FREEZER too warm/too little ice FREEZER Control

one setting higher

REFRIGERATOR too cold REFRIGERATOR

Control one setting
lower

FREEZER too cold FREEZER Control

one setting lower

Convertible Drawer Temperature Control

The control can be adjusted to properly chill meats or vegetables.
The air inside the pan is cooled to prevent “spot” freezing and can
be set to keep meats at the National Livestock and Meat Board
recommended storage temperatures of 28°- 32°F (-2°- 0°C). The
convertible vegetable/meat drawer control comes preset at the
lowest meat setting.

To st ore me at:

Set the control to one of the three MEAT settings to store meat at
its optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal storage
temperatures.

NOTE: If food starts to freeze, move the control to the left (less
cold). Remember to wait 24 hours between adjustments.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.

7

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.

Cleaning your refrigerator

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille.

■ Use a vacuum with a soft brush to clean the grille, the

open areas behind the grille and the front surface area of
the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.

The refrigerator isn’t cooling

■ Are the temperature controls set at the mid-settings? The

controls are preset at the factory to the correct mid-setting.
After connecting power, wait 1 hour before checking
temperature.

NOTE: Adjusting the controls to coldest setting will not cool either
compartment more quickly.

Temperature is too warm

Check the following:

■ Are the air vents blocked in either compartment?

■ Are the door(s) opened often?

■ Has a large amount of food just been added to the refrigerator

or freezer?

■ Are the controls set correctly for the surrounding conditions?

The motor seems to run too much

Check the following:

■ Is the room temperature hotter than normal?

■ Has a large amount of food just been added to the

refrigerator?

■ Are the doors opened often?

■ Are the doors not closed completely?

■ Are the condenser coils dirty?

NOTE: Your new refrigerator will run longer than your old one due
to its high-efficiency motor.

There is interior moisture buildup

Check the following:

■ Are the air vents blocked in the refrigerator?

■ Are the door(s) opened often?

■ Is the room humid?

■ Are the controls set correctly for the surrounding conditions?

■ Was a self-defrost cycle completed?

Changing the Light Bulbs

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the
bulb with one of the same size, shape and wattage. The dispenser
light requires a heavy duty 10-watt bulb. All other lights require a
40-watt bulb. Replacement bulbs are available from your dealer.

1. Unplug refrigerator or disconnect power.

2. Remove light shield when applicable.
NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Rinse and dry the shield well.

3. Remove light bulb and replace with one of the same size,
shape and wattage.

4. Replace light shield when applicable.

5. Plug in refrigerator or reconnect power.

8

The doors will not close completely

Check the following:

■ Are food packages blocking the door open?

■ Is the ice storage bin out of position?

■ Were the doors removed during product installation and not

properly replaced?

The doors are difficult to open

■ Are the gaskets dirty or sticky? Clean gaskets with mild

soap and warm water.

The ice maker is not producing ice or not enough ice

The water dispenser will not operate properly

Check the following:

■ Is the ice maker wire shutoff arm or switch (depending on

models) in the OFF position?

■ Is the water line shutoff valve to the refrigerator turned on?

■ Is the freezer temperature cold enough to produce ice?

Wait 24 hours after ice maker hookup for ice production.

■ Has the ice maker just been installed? Wait 72 hours for full

ice production to begin.

■ Does the ice maker mold have water in it or has no ice

been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on.

■ Has a large amount of ice just been removed? Allow

24 hours for ice maker to produce more ice.

■ Is there a water filter installed on the refrigerator? The filter

may be clogged or installed incorrectly.

■ Is an ice cube jammed in the ice maker ejector arm?

For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil. For models with an ice
storage bin located on the freezer door, access the ice maker
by depressing the ice sensor door on the upper left side of the
freezer interior. While depressing the sensor door, lift the ice
maker service door and remove the ice from the ejector with a
plastic utensil.

Off-taste, odor or gray color in the ice

Check the following:

■ Are the plumbing connections new, causing discolored or off-

flavored ice?

■ Have the ice cubes been stored too long?

■ Does the freezer and ice bin or bucket need to be cleaned?

■ Has food in the freezer or refrigerator been wrapped properly?

■ Does the water contain minerals (such as sulfur)? A filter

may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration
system needs additional flushing.

Check the following:

■ Is the water shutoff valve not turned on, incorrectly installed or

clogged?

■ Is the water line connected at the source?

■ Is there a kink in the home water source line?

■ Has the water system not filled? The water system needs to

be filled the first time it is used.

■ Is the refrigerator connected to a cold water line with

water pressure of at least 30 psi? The water pressure to the
home determines the flow from the dispenser.

■ Is there a water filter installed on the refrigerator? The filter

may be clogged or incorrectly installed.

Water or ice is leaking from the dispenser

Check the following:

■ Is the glass not being held under the dispenser long enough?

■ Is an ice cube stuck in the chute and holding the trap door

open?

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).

■ Has the refrigerator been newly installed or a large

amount of water recently dispensed? Allow 24 hours for the
refrigerator to cool completely.

■ Has water not been recently dispensed? The first glass of

water may not be cool. Discard the first glass of water.

WATER FILTER

CERTIFICATIONS

The ice dispenser will not operate properly

Check the following:

■ Is the freezer door closed completely?

■ Is the ice storage bin installed correctly?

■ Is there ice in the storage bin?

■ Has the ice frozen in the storage bin?

■ Is ice stuck in the delivery chute?

■ Has the wrong ice been added to the storage bin? Use only

cubes produced by the current ice maker.

■ Has the ice melted around the auger (metal spiral) in the

ice bucket? Dump the ice cubes and clean the ice storage
bin.

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Change the ice button from “crushed” to “cubed.” If

cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.

■ Has the dispenser arm been held in too long? Ice will stop

dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

9

PRODUCT DATA SHEETS

Base Grille Water Filtration System

Model WF-NL240/NL240 Capacity 240 Gallons (908 Liters)

Model WF-L400/L400 Capacity 400 Gallons (1514 Liters)

Tested and certified by NSF International against ANSI/NSF Standard
42 for the reduction of Chlorine, Taste and Odor, Particulate Class II*;
and against ANSI/NSF Standard 53 for the reduction of Lead.

This system has been tested according to ANSI/NSF 42/53 for the reduction of the substances listed below. The concentration of
the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for
water leaving the system, as specified in ANSI/NSF 42/53.

Substance Reduction
Aesthetic Effects

Chlorine Taste/Odor
Particulate Class II

Contaminant
Reduction

Lead: @ pH 6.5
Lead: @ pH 8.5

NSF Reduction
Requirements

≥50%

*

≥85%

NSF Reduction
Requirements

0.01mg/L

0.01mg/L

Average
Influent

2.0 mg/L
833,333/mL

Average
Influent

0.16 mg/L***

0.15 mg/L***

Influent Challenge
Concentration

2.0 mg/L ± 10%
At least 10,000
particles/mL

Influent Challenge
Concentration

0.15 mg/L ± 10%

0.15 mg/L ± 10%

Maximum
Effluent

0.03 mg/L
100,000/mL**

Maximum
Effluent

0.001 mg/L

0.001 mg/L

Average
Effluent

0.025 mg/L
40,667/mL

Average
Effluent

0.001 mg/L

0.001 mg/L

Minimum %
Reduction

98.5%

88.0%

Minimum %
Reduction

99.35%

99.31%

Average %
Reduction

99.0%

95.1%

Average %
Reduction

99.35%

99.31%

NSF Test
Number

504232-01
507163-02

NSF Test
Number

507610-01
507611-01

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 63°F
(17.2°C).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to
perform as advertised.

■ Model WF-NL240 Change cartridge at least every

6 - 9 months. Use replacement cartridge NL240, part
#4396508. 2003 suggested retail price of $32.99 U.S.A./
$49.95 Canada. Prices are subject to change without notice.

■ Model WF-L400 The filter monitor system measures the

amount of water that passes through the filter and alerts you
to replace the filter. When 90% of the filter’s rated life is used,
the filter indicator light changes from green to yellow. When
100% of the filter’s rated life is used, the filter indicator light

■ Refer to the front cover or “Assistance or Service” section for

the Manufacturer’s name, address and telephone number.

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty.

Application Guidelines/Water Supply Parameters

Water Supply
Water Pressure
Water Temperature
Service Flow Rate

City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8° C)

0.5 gpm (1.9 L/min.) @ 60 psi.

changes from yellow to red, and it is recommended that you
replace the filter. Use replacement cartridge L400,
part #4396508. 2003 suggested retail price of $32.99 U.S.A./
$49.95 Canada. Prices are subject to change without notice.

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after
the system.

Class II particle size: >1 to <5

*

Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.

**

These contaminants are not necessarily in your water supply. Performance may vary based on local water conditions.

***

® NSF is a registered trademark of NSF International.

10

WHIRLPOOL® REFRIGERATOR WARRANTY

ONE-YEAR FULL WARRANTY ON REFRIGERATOR

For one year from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP

to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated

and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement
parts to correct defects in materials and workmanship.

SECOND THROUGH FIFTH YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS AS LISTED

In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation will pay for FSP

defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be provided by a Whirlpool designated service company.

Whirlpool Corporation will not pay for:

1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or

correct house wiring or plumbing, to replace light bulbs, or replacement water filters other than as noted above.

2. Repairs when your refrigerator is used in other than normal, single-family household use.

3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not

approved by Whirlpool Corporation.

5. Any food loss due to product failure.

6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

7. Replacement parts or repair labor costs for units operated outside the United States or Canada.

8. In Canada, travel or transportation expenses for customers who reside in remote areas.

®

replacement parts and repair labor costs to correct

®

replacement parts and repair labor costs

WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC. SHALL NOT BE LIABLE

FORINCIDENTALORCONSEQUENTIALDAMAGES

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine
if another warranty applies.

If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found
by checking the “Assistance or Service” section or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll-free),
from anywhere in the U.S.A. In Canada, contact your Whirlpool Canada Inc. designated service company or
call 1-800-807-6777.

8/01

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