Whale (Munster Simms Engineering Ltd), Old Belfast Road, Bangor, N. Ireland BT19 1LT
Tel: +44 (0)28 9127 0531 Fax: +44 (0)28 9146 6421 Email: info@whalepumps.com
Whale Water Systems Inc, 91 Manchester Valley Road, Manchester Center, VT 05255
Tel: 1 802 367 1091 Fax: 1 802 367 1095 Email: usasales@whalepumps.com
The following service kits are available for the Whale® Watermaster® Automatic Pressure Pump:
AK1316 - Marine Replacement Head Kit AK1317 - Microswitch Kit AK1318 -Replacement Head Kit RV
AK1319 - Replacement Strainer Marine AK1320 - Replacement Strainer RV
Whale® and Watermaster® are registered trademarks of Munster Simms Engineering Limited trading as Whale.
Whale® Watermaster® Automatic Pressure Pump has the following patent pending: 1214335.0
This Whale® product is covered by 2 years warranty. Please see enclosed document for details of our statement of limited
warranty.
14. TROUBLE SHOOTING
Problem Possible Cause Potential Solution
Pump does not run
No power to pump Check power supply. Attach leads / clean connections
Fuse has blown Replace fuse
Pump is faulty Replace pump
Microswitch is faulty Check operation and replace if faulty (AK1317)
Pump runs but no water
appears
No water getting to pump / Blockage in
pipework
Check the water tank is not empty. Check strainer is not
blocked. Check all connections from tank to inlet of pump
are secure - any air leaks will prevent prime
Pressure relief valve too low
Check water supply level and pressure relief settings are
appropriate for the system
Water leaking at outlet side of pump
Check pipework/fittings for leaks and repair.
Check system drain plugs are closed
Pump runs but will not
switch off
Water leaking at outlet side of pump
Check pipework/fittings for leaks and repair.
Check system drain plugs are closed
Insufficient water getting to pump Check water supply levels
Pump cycles on and off
periodically when all the
taps are closed.
Water leaking at outlet side of pump
Check pipework/fittings for leaks and repair.
Check system drain plugs are closed. System pressure
relief valve too low (usually located at heater / chlorifier)
Noisy operation
Pump drawing air See 'no water getting to pump' (above)
Noise created by vibration
Check pump is secured to solid surface. Check pump body
is not in contact with hard surfaces. Locate away from
interfering surfaces. Check pipework is securely supported
Low flow
Bore of pipework connection too small Ensure 10mm minimum bore.
Power supply to pump
Check power supply to pump uses correct wire gauge, in
line with relevant standards, to give full voltage at pump.
Check battery is not discharged
Pipework/connections crushed due to
over tightened jubilee clips
Replace damaged connections
Pump too far from water tank Pump is best situated beside water tank
Water leaking at outlet side of pump
Check pipework/fittings for leaks and repair
Check system drain plugs are closed
Pump strainer clogged
Remove clear lid, rinse and replace to main strainer body
(retain strainer mesh on lid)
16. PATENTS AND TRADEMARKS
17. WARRANTY STATEMENT
15. SERVICE SUPPORT DETAILS