Whale 2247-5200-TC, 3247-5100-TC, 3247-5200-TC, 1247-5400-TC, 2247-5400-TC Installation And Operation Manual

INSTALLATION AND OPERATION MANUAL - USA

Whale® Electric Touch Control Cooktops

Note – Keep these instructions for local electrical inspector’s use.

Model Number Description

1247-5100-TC
2247-5100-TC
3247-5100-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 120V

Pencil Edging

1247-5200-TC
2247-5200-TC
3247-5200-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 240V

Pencil Edging

1247-5400-TC
2247-5400-TC
3247-5400-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 208V

Pencil Edging

G1247-5100-TC
G2247-5100-TC
G3247-5100-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 120V

Bevelled Edging

G1247-5200-TC
G2247-5200-TC
G3247-5200-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 240V

Bevelled Edging

G1247-5400-TC
G2247-5400-TC
G3247-5400-TC

1, 2 & 3 Burner Touch Control Electric Cooktops 208V

Bevelled Edging

ENG

Please note: Whale recommends that a qualified technician must install and ground this
product. Whale accepts no responsibility or liability for damage to equipment, injury, or
death that may result from improper installation or operation of this product. When using
electrical appliances, basic safety precautions to reduce the risk of fire, electrical shock,
or personal injury to persons must be followed.

Prior to installation, ensure all electric supply is turned off.

1. This appliance is designed only for indoor use on a leisure vessel or recreational vehicle. It is
the user's responsibility to ensure that the appliance is suitable for any other intended use.

2. Never use this appliance for warming or heating a room.

3. Electric only - Not suitable for use with firelighters, flammable liquids, diesel or chemicals.

4. Flammable materials (such as gas canisters) must not be stored near to the appliance.

5. In the event of a grease fire, do not use water – smother the fire or flame or use a dry
chemical / foam type extinguisher. Whale recommends keeping the correct fire extinguisher on
your vessel or vehicle as a safety precaution.

6. To eliminate the risk of burns or fire by reaching across heated surface units, cabinet storage
space located above the surface units should be avoided. If the cabinet storage must be
located above the appliance. Whale recommends installing a range hood that projects
horizontally a minimum of 5” (127mm) beyond the bottom of the cabinets (see section 10).

7. Never leave the appliance unattended while in use, as pan contents may boil over causing
smoking and potential grease fires.

8. Never leave the appliance unattended when in use. This appliance is not intended for use by
persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children must be supervised to
ensure that they do not play with the appliance. Never allow anyone to sit or stand on any
part of the unit.

9. Caution - Do not store items of interest to children in units surrounding this appliance as
children climbing onto units could be injured.

10. Appropriate apparel is required for using this product. Loose fitting or hanging garments
must not be worn while using this appliance.

11. Ensure that the appliance, pot holders and utensils are fully dry before use. Water on the
surface may heat when in use and create a steam that could burn.

12. To reduce the risk from burns, ignition of flammable materials, and spillage due to unintentional
contact with the utensil, the handle of a utensil should be positioned so that it is turned inward,
and does not extend over adjacent hot surfaces.

13. Properly sized pans must be used with this appliance. Oversized pans will cause heat
damage to your appliance and undersized pans will expose a portion of the heating element
allowing direct contact which can result in ignition of clothing.

14. Only certain types of glass, glass/ceramic, ceramic, earthenware or other glazed utensils are
suitable for range-top service without breaking due to sudden change in temperature.

1. WARNING - IMPORTANT INSTRUCTIONS

INSTALLATION AND OPERATION MANUAL

Whale® Electric Touch Control Cooktop

Thank you for purchasing this Whale® product. For over 30 years, Seaward Products has manufactured high quality water
heating, cooking and gas supply products. The company has now been taken over by Whale, who has led the way in the
design and manufacture of water systems including freshwater, bilge, gray and black waste management, faucets,
showers, plumbing and accessories in the marine and RV industries for the past 60 years. Whale’s products are built on a
reputation for quality, reliability and innovation backed up by excellent customer service. For more information please visit
www.whalepumps.com/marine

INSTALLATION & USER INSTRUCTIONS

*Available in portrait with suffix ‘-AC’. Dimensions are 21” x 12” x 2 1/4” (535mm x 305mm x 58mm)

1. WARNINGS 10. INSTALLATION

2. SPECIFICATION 11. INSTRUCTIONS FOR USE

3. CONTENTS AND DIAGRAMS 12. TROUBLE SHOOTING

4. PRINCIPLES OF OPERATION 13. MAINTENANCE

5. TO THE USER 14. SERVICE SUPPORT DETAILS

6. TO THE FITTER 15. PATENTS/ TRADEMARKS

7. APPLICATION 16. WARRANTY STATEMENT

8. PARTS LIST

9. OPTIONAL EXTRAS

LIST OF DIAGRAMS:

Figure 1A - 1C -Sea Rail and Potholder Layout Figure 2 - Appliance Location
Figure 3 - Securing The Appliance Figure 4 - Wiring Diagram
Figure 5 - Instructions For Use Figure 6 - Cooking Vessel Recommendations

The Whale® Touch Control Cooktop is designed for use in marine vessels or recreational vehicles for indoor use only. The
cooktop is operated by touching the symbols on the glass surface providing a smooth unobstructed surface for ease of
cleaning. Each cooking zone has eight temperature settings and an automatic shutdown for safety. Please refer to the
Specifications (Section 2) for the range of models.

2. SPECIFICATION

Product Code

1247-5100 1247-5400 1247-5200 2247-5100* 2247-5400* 2247-5200* 3247-5100 3247-5400 3247-5200

Edge Style Pencil Edging (For Bevelled Edging add ‘G’ prefix before code)
Elements 1 2 3

Voltage, AC 120V 208V 240V 120V 208V 240V 120V 208V 240V
Power 1200W 2400W 3600W

Recommended
Breaker Size

15A 10A 10A 25A 15A 15A 35A 20A 20A

Current Draw 10A 7.8A 5A 20A 11.5A 10A 30A 17.3A 15A
Orientation n/a Landscape* Landscape

Dimensions
(wxdxh)

13” x 13” x 2 1/4”

(331mm x 331mm x 58mm)

22” x 13” x 2 1/4”

(559mm x 331mm x 58mm)

22” x 20” x 2 1/4”

(559mm x 508mm x 58mm)

Cut Out Size
(wxdxh)

12 3/8” x 12 3/8” x 5 1/4”

(315mm x 315mm x 134mm)

21 3/8” x 12 3/8” x 5 1/4”

(543mm x 315mm x 134mm)

21 3/8” x 19 3/8” x 5 1/4”

(543mm x 493mm x 134mm)

Weight 10lbs (4.6kg) 18lbs (8.2kg) 29lbs (13.2kg)

Finish Glass Ceramics and White Graphics

3. LIST OF CONTENTS AND LIST OF DIAGRAMS

4. PRINCIPLES OF OPERATION

15. Do not cook on a broken cooktop as cleaning solutions and spillovers may penetrate the

broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.

16. Do not heat unopened food containers. Build-up of pressure may cause containers to burst

and result in injury.

17. Do not touch appliance or surrounding surface until it has fully cooled down. After use, the

appliance and utensils used may still be hot to touch even if the units are dark in colour.
Depending on installation, working surfaces near to the appliance may also heat up during
use. Allow the appliance and surrounding area to fully cool before touching, cleaning or
allowing flammable material (e.g. clothing) to come in contact with the area.

18. Clean the appliance cooktop with caution. If a wet sponge or cloth is used to wipe spills on a
hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes
if applied to a hot surface.Do not use a bulky towel or cloth to wipe up spills while the
appliance is in use - this can result in the material catching fire causing injury.

19. Do not repair or replace any part of this appliance unless specifically recommended in the
instructions manual. NOTE All servicing should be referred to a qualified technician.

20. WARNING: Fire hazard. Wiring must comply with applicable electrical standards and include
a properly sized fuse or circuit breaker. Improper wiring can cause a fire resulting in injury or
death. Switch off the power while making connections. Suggested wiring information is given
as guidance only. For full information, refer to the USCG, ABYC and ISO regulations for
marine applications and wiring gauges, connectors and fuse protection.

Read the following carefully before installation and pay particular attention to the Warnings, Section 1.
WARNING: Please note that incorrect installation may invalidate the warranty.

Check that the product is suitable for the intended application, follow these installation instructions and ensure all relevant
personnel read the points listed below. Also ensure that these operating instructions are passed on to the end user.
NOTE: Keep these instructions for local inspector’s use.

Whale® Touch Control Cooktops are designed for use in recreational marine vessels or recreational vehicles only and
operated on AC electrical supply only. If it is intended for any other purpose it is the user's responsibility to ensure that
the appliance is suitable for the intended use.

1 x Cooktop

Figure 1 - Sea Rail and Pot Holder Layout - Plan view

NOTE: Incorrect installation will invalidate warranty and may cause injury or death.
Preparation - Always disconnect power sources before installing.
Ensure your appliance is properly installed and grounded by a qualified electrician.

10.i Location

• Ensure the appliance is installed in a well ventilated area.

• Ensure the product is accessible for maintenance - Install this product only in accordance with the provided
installation instructions.

10. INSTALLATION

8. APPLICATION

9. PARTS LIST

10. OPTIONAL EXTRAS

Models Sea Rails Length

1, 2 & 3 Burner 93530 10” (254mm)
1, 2 & 3 Burner 93279 12” (305mm)

2 & 3 Burner 93281 18” (458mm)
2 & 3 Burner 93282 19” (483mm)
2 & 3 Burner 93283 20” (508mm)
2 & 3 Burner 93284 22” (558.8mm)

Models Potholders Length

1 Burner 93528 x 1 10.5” (267mm)

2 Burner

93527 x 1 10” (254mm)
93529 x 1 11.5” (292mm)

3 Burner

93527 x 2 10” (254mm)
93528 x 1 10.5” (267mm)

5. TO THE USER

6. TO THE FITTER

Figure 1A - 1 Burner

Figure 1B - 2 Burner

Figure 1C - 3 Burner

• The minimum clearance between the top of the
cooking surface and the bottom of the unprotected
combustible surfaces must be no less than 30”
(762mm).

• The distance from the top of the cooktop to the
bottom of cabinets above can be reduced to 24"
(610mm) when the bottom of the wood or metal
cabinet is protected by not less than ¼” (6mm) thick
flame retardant mill-board covered with no less than
No. 28 MSG sheet steel, 0.015” (0.3mm) thick
Stainless Steel, 0.024” (0.6mm) thick aluminium or

0.020” (0.5mm) thick copper.

• The minimum distance between the back edge of the
cut out and the nearest surface or feature must be no
less than 3” (76mm).

10.ii Mounting Instructions

Note: Mount the grill on a horizontal surface only.

Step 1 Locate in a dry accessible area with adequate ventilation and mark out your cut out area.
Note - The distance between the wall and cut out must be no less than 3” (76mm).
Step 2 For the cut-out use the following dimensions:

Step 3 Peel off the protective cover of the double-sided tape on the underside of

the glass and secure to the counter.

Note: Ensure that the correct cooktop location before installation, as you will not be
able to move the cooktop once it has been stuck down, without damaging the
cooktop or the counter top. For exact location guidelines see Section 10.i.
Step 4 Connect the flexible conduit and wiring to a junction box. This must be

completed by a qualified electrician.

Note: An appropriate circuit breaker must be installed in the system.

10.iii Electrical Wiring

This unit must be installed by a qualified electrician.

• WARNING: Fire hazard. Wiring must comply with applicable electrical standards and include a properly sized
fuse or circuit breaker. Improper wiring can cause a fire resulting in injury or death.

• Switch off the power prior to making connections.

• Suggested wiring information is given as a guide only. For full information, refer to the appropriate regulations for
your specific country with respect to wiring gauges, connectors and fuse and/or circuit breaker protection.

Note: Means for disconnecting electricity should be incorporated and is a legal requirement in many industries and
countries. The disconnection may be achieved by means of an appropriate circuit breaker. See Electrical Requirements
in the table below and ensure that a qualified electrician carries out all electrical work.

Electrical Requirements

• All Whale® Touch Control Cooktop Appliances covered by this set of Installation Instructions are ‘single phase’.

* If two 120V a.c. supplies are being used to achieve 240 V a.c., a Dual Pole Circuit Breaker must be used.

Model Voltage (a.c.) Rating (KW) Amperes (A) Breaker Size (Amps) Frequency (Hz) Min. Wire Size

1 Burner

120

1.2

10 15

50/60

14

208 7.8 10
240 5 10*

2 Burner

120

2.4

20 25 12

208 11.5 15

14

240 10 15*

3 Burner

120

3.6

30 35 10

208 17.3 20

12

240 15 20*

Number of Elements 1 2 3
Width 12 3/8” (315mm) 21 3/8” (543mm) 21 3/8” (543mm)
Depth 12 3/8” (315mm) 12 3/8” (315mm) 19 3/8” (493mm)

Minimum Depth Below Counter Top 6” (152mm)

Figure 2 -

Locating the

Appliance

Figure 3 - Securing the Appliance

10.iv. FITTING THE CIRCUIT BREAKER

The purpose of this circuit breaker is to protect the appliance from serious damage, therefore the fuse must be fitted
prior to appliance use. For individual requirements see breaker size column in the table above.
If the breaker blows:
a) Check for reverse polarity connection
b) Check the breaker in the system is correct for the model
c) Check there has been no power surges
d) Check all electrical connections are intact and fully protected

Before using your new Touch Control Cooktop from Whale® please ensure that all the installation instructions

have been followed and that the unit has been installed by a qualified electrician.

Note: When the unit is initially powered up, you will hear a loud ‘beep’ and all the LEDs of the controllers will briefly

illuminate. This will also occur if the unit is switched off at an isolator switch or after a power outage and the power is
returned.

11.i Instructions For Use

Step 1 Determine which cooking element you wish to use from the ‘Element Indicator Graphics’ (see fig 5)
Step 2 With your finger touch and hold the Element ON/OFF graphic of your choice for 2 seconds. You will hear an

audible ‘beep’, and the power LED for your selected element will illuminate.

Step 3 With your finger, touch and hold the ‘+’ graphic or repeatedly touch and remove your finger from the ‘+’ graphic

to increase the heat of your selected element. Heat level will be indicated by red LED bars illuminating.

Step 4 If you wish to reduce the heat of a selected element, touch and hold the ‘-‘ graphic with your finger or

repeatedly touch the ‘-‘ graphic until you have reached your desired heat level.

Step 5 To turn the unit off, press and hold the power sensor for 2 seconds. You will again hear an audible ‘beep’ and

the power LED will turn off.

NOTE: For convenience after turning on an element, if the ‘-’ is pressed and held for 2 seconds, the element will switch
to the maximum setting.
Caution: As the element(s) heat up, the ‘HOT’ light will illuminate and stay lit until the glass surface of the cook top has
cooled down sufficiently to become safe to touch or the main power is switched off.
NOTE: The cooktop has a safety cut out that will turn off the element if it has been left on for more than 1 hour without
any user interaction. This is to prevent pots boiling dry and to help reduce the possibility of fire.

Figure 5 - Instructions for use

11. INSTRUCTIONS FOR USE

Figure 4 - Wiring Diagram

Element heat level setting
(Red LED under glass)

Element heat level scale
(Printed on glass)

Hot surface

indicator light

Decrease heat

Power LEDs

Element indicator

graphics

Increase heat

Element ON/OFF sensor

HOT

11.ii Cooking Vessel Selection

Please note that the physical characteristics of pots and pans influence the performance of cooking.
Heat is transferred through the glass top to the cooking vessel. Proper contact of the cooking vessel with the stove top will
ensure that heat is readily absorbed. Whale recommend the following pan types:

• Always use flat bottom pans which, in a cold state, are slightly concave. A flat surface means the entire bottom of
the pan touches the heating area resulting in an even heat distribution. This will help eliminate heat spots which
can scorch or burn food.

• Your pan must be the same diameter of the glowing heat zone. Do not use pans with uneven cooking surfaces.

• Your pan must be level on the cooking surface with or without food in it. Uneven pans may tip during use resulting
in uneven heat distribution which may cause injury.

• Recommended pan material includes: Aluminium, Stainless Steel, Enamelware, tin-lined copper and ceramic glass.

• Do not use aluminium foil on the appliance - this will damage the surface if it melts.

This Whale appliance is designed to only require minimal maintenance.

12. TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES POTENTIAL SOLUTION

Glass is cracked or broken

Damaged due to something sharp or heavy
impacting on the surface of the cooktop

Replace unit - must be installed by a qualified electrician

Extreme heat due to incorrect use

Discolored, scratched or
pitted glass or illegible
graphics

Glass has been cleaned with an abrasive
cleaning agents

Replace unit and refer to Section 14 for cleaning agents

Cooktop will not activate

Appliance is incorrectly installed Refer to Section 10 Installation

Wiring fault Have a qualified electrician check all wiring

Circuit breaker has tripped due to fault or
over current

Have a qualified electrician check the electrical systems

Isolator switch is in the ‘off’ position Turn on the isolator switch

Incorrect use of controls

Touch and hold the ON/OFF graphic on the glass firmly for
2 seconds

Object or item other than finger is used See Section 11. ‘Instructions for use’

Glass and controller have become separated Request a qualified technician checks the unit

Burner indication light does
not illuminate

Breaker tripped Check the circuit breaker and switch on

Wiring damaged Have a qualified electrician check all wiring

Incorrect wiring Have a qualified electrician check all wiring

Insufficient breaker rating Upgrade the system to a correct breaker rating

Incorrect voltage Have a qualified electrician check the voltage in the system

Burner indication light
illuminated but no heat and
light from burner

Damaged or faulty element Have a qualified technician replaces the element

Incorrect voltage Check the correct voltage is supplied to the appliance

Reversed polarity from source Have a qualified electrician check the polarity and rectify

Heat levels do not function

The cooktop is not powered and or activated
correctly

See Section 10. ‘Installation’ and 11. ‘Instructions for Use’

Incorrect use of controls Touch and hold the ‘+’ or ‘-‘ graphics on the glass firmly

Object or item other than finger is used to
operate the controls

Use as directed in Section 11 ‘Instructions for use’

Glass and controller have become separated Have a qualified electrician check the unit

Faulty controller Have a qualified electrician check the unit

Circuit breaker
continuously trips

Under rated breaker Have a qualified electrician upgrade the system

Internal wiring fault

Request a qualified technician checks the unit and if faulty
removes the cooktop.

Hot light remains on after
use

Time taken for unit cool down, Max. 20 mins

If not cooled down after 20 mins turn off the power source
and contact a qualified electrician

Faulty switch

Turn off the power immediately and contact a qualified
electrician

Poor heat radiated on all
settings

Low / incorrect voltage supplied Have a qualified electrician check the voltage in the system

x

Figure 6 - Cooking Vessel Recommendations

x

x

WARNING: Before servicing the cooktop, turn off all power.
Note Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing
must be completed by a qualified electrician.

Annual Checks

• Whale® advises that the vessel or recreational vehicle’s electrical system must be checked annually for any
issues. This must be completed by an electrical engineer.

• Before inspecting or replacing the appliances, disconnect the electrical supply.

Optimal Performance

• Ensure this product is regularly cleaned to ensure consistent performance. Cleaning recommendations follow.

Cleaning

To clean your grill, Whale® recommends using a damp cloth and drying thoroughly. Stubborn spots caused by spillage and
discolouration from heat may be removed using lemon juice, vinegar, or chrome polish. Care must be used to keep these
away from porcelain enamel surfaces. NEVER use coarse cleaners, steel-wool scouring pads or metal brushes to clean
stainless steel. These will make deep scratches on the stainless steel that cannot be removed.

CAUTION: Wipe up food spills and splatters using a wet sponge or cloth before they burn onto the surface. However, be
careful to avoid steam burns from using a damp cloth on hot surfaces.
NOTE: Some cleaners can produce noxious fumes if applied to a hot surface therefore avoid using cleaners until the
appliance has fully cooled.

Do not use ammonia or another heavy duty cleaner on this unit.
Do not use abrasive or metal pads - these can scratch the surfaces.

For installation or service advice please contact Whale® Customer Support:

UK Tel: [phone] USA Tel: [phone]
UK Fax: [phone] USA Fax: [phone]
UK Email: [e-mail] Email USA: [e-mail]

To obtain an electronic version of these Installation Instructions please visit www.whalepumps.com and go to the product
page of your specific product to download the Installation Instructions from the ‘Overview’ tab under the product’s image.

Whale® is a registered trademarks to Munster Simms Engineering limited (also trading as Whale® and Whale® Seaward)

This Whale® product is covered by 2 year warranty - Please see the enclosed Statement of Limited Warranty

This product is manufactured in Whale Seaward Inc. 3721 Capitol Ave, Whittier, CA, 90601-1732, USA.

©Copyright Whale 2014- All rights reserved. WHALE®, is a registered trademark of Munster Simms Engineering Limited,
Bangor Northern Ireland trading as Whale Seaward. Whale’s policy is one of continuous improvement and we reserve the
right to change specifications without prior notice. Illustrations are for guidance purposes only.

16. WARRANTY STATEMENT

15. PATENTS AND TRADEMARKS

14. SERVICE SUPPORT DETAILS

13. MAINTENANCE

Munster Simms Engineering Ltd - 2 Enterprise Road, Bangor, Co. Down, N.Ireland, BT19 7TA

Tel: [phone] Email: [e-mail] Web: www.whalepumps.com

Whale Seaward Inc - 91 Manchester Valley Road, Manchester Center, VT, 05255, USA

Tel: [phone] Email: [e-mail] Web: www.whalepumps.com

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